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. 2023 Jan 24;7:e43639. doi: 10.2196/43639

Table 1.

Participant characteristics and expectations for the RamaCovid system.

Characteristics Participants (N=400), n (%)
Age (years): range 18-83 years, mean 46.79, SD 13.49

18-29 47 (11.75)

30-39 74 (18.50)

40-49 103 (25.75)

50-59 97 (24.25)

60 and over 79 (19.75)
Gender

Men 127 (31.75)

Women 273 (68.25)
Education

Primary level and lower 12 (3.00)

Secondary level and diploma 101 (25.25)

Bachelor’s degree 187 (46.75)

Postgraduate 100 (25.00)
Residential area

Bangkok 200 (50.00)

Central 108 (27.00)

West 34 (8.50)

Northeast 17 (4.25)

East 16 (4.00)

North 14 (3.50)

South 11 (2.75)
History of COVID-19

No 367 (91.75)

Yes 33 (8.25)
Source for seeking health information

Google 332 (83.00)

YouTube 245 (61.25)

Line 308 (77.00)

Facebook 283 (70.75)

School of Nursing website 214 (53.50)

Instagram 49 (12.25)

Twitter 47 (11.75)

Other (friends/staff/book) 17 (4.25)
How one became aware of RamaCovid

Icon 98 (24.50)

Official Line account menu 73 (18.25)

School of Nursing website 66 (16.50)

Facebook 62 (15.50)

QRa code 34 (8.50)

Timeline 29 (7.25)

Friends 29 (7.25)

Other 9 (2.25)
Expectations for RamaCovid

Self-care 316 (79.00)

Find location for RT-PCRb testing 295 (73.75)

Vaccine information 289 (72.25)

Self-risk assessment 252 (63.00)

Monitor situation 171 (42.75)

Live chat with health professional 156 (39.00)

Obtain test results 112 (28.00)
Most useful topics in RamaCovid

Self-care 270 (67.50)

Vaccine information 225 (56.25)

Self-care after vaccination 198 (49.50)

Self-risk assessment 198 (49.50)

Find telephone numbers 128 (32.00)

Find location for RT-PCR testing 125 (31.25)

Live chat with health professionals 112 (28.00)

Frequently asked questions 73 (18.25)

aQR: quick response

bRT-PCR: reverse transcription polymerase chain reaction.