Table 2.
Experience (satisfaction) of using the RamaCovid system.
| RamaCovid menu | Overall (N=400) | Adults (18-59 years, n=321) | Older adults (60 years and over, n=79) | ||||
| n (%) | Mean (SD) | n (%) | Mean (SD) | n (%) | Mean (SD) | ||
| Vaccine information | 254 (63.50) | 4.24 (0.68) | 203 (63.24) | 4.26 (0.70) | 51 (64.56) | 4.18 (0.59) | |
| Self-care knowledge | 248 (62.00) | 4.18 (0.66) | 190 (59.19) | 4.24 (0.65) | 58 (73.42) | 3.97 (0.65) | |
| Self-care after vaccination | 222 (55.50) | 4.34 (0.62) | 174 (54.21) | 4.36 (0.59) | 48 (60.76) | 4.27 (0.71) | |
| Self-risk assessment | 208 (52.00) | 4.21 (0.70) | 167 (52.02) | 4.22 (0.71) | 41 (51.90) | 4.20 (0.64) | |
| Find location for RT-PCRa testing | 129 (32.25) | 4.15 (0.70) | 103 (32.09) | 4.19 (0.67) | 26 (32.91) | 3.96 (0.77) | |
| Find telephone numbers | 124 (31.00) | 4.25 (0.80) | 99 (30.84) | 4.31 (0.79) | 25 (31.65) | 4.00 (0.82) | |
| Frequently asked questions | 117 (29.25) | 4.18 (0.66) | 94 (29.28) | 4.32 (0.66) | 23 (29.11) | 3.91 (0.60) | |
| Live chat with health professionals | 86 (21.50) | 4.49 (0.78) | 64 (19.94) | 4.58 (0.77) | 22 (27.85) | 4.23 (0.75) | |
aRT-PCR: reverse transcription polymerase chain reaction.