Table 2.
The measurement model
| Constructs | Items | Loadings | Cronbach’s alpha (α) | Rho_ | CR | AVE | VIF |
|---|---|---|---|---|---|---|---|
| Use Intention | CI1 | 0.955 | 0.950 | 0.951 | 0.968 | 0.910 | 5.499 |
| CI2 | 0.961 | 5.969 | |||||
| CI3 | 0.945 | 4.305 | |||||
| Performance Expectancy | PE1 | 0.718 | 0.896 | 0.905 | 0.920 | 0.658 | 1.991 |
| PE2 | 0.833 | 2.687 | |||||
| PE3 | 0.855 | 2.591 | |||||
| PE4 | 0.861 | 2.711 | |||||
| PE5 | 0.770 | 2.113 | |||||
| PE6 | 0.821 | 2.347 | |||||
| Effort Expectancy | EE1 | 0.907 | 0.911 | 0.925 | 0.937 | 0.788 | 3.429 |
| EE2 | 0.871 | 2.244 | |||||
| EE3 | 0.904 | 3.443 | |||||
| EE4 | 0.867 | 2.788 | |||||
| Facilitating Conditions | FC1 | 0.825 | 0.842 | 0.853 | 0.895 | 0.683 | 2.061 |
| FC2 | 0.875 | 2.758 | |||||
| FC3 | 0.885 | 2.568 | |||||
| FC4 | 0.707 | 1.498 | |||||
| Social Influence | SI1 | 0.885 | 0.921 | 0.922 | 0.944 | 0.810 | 3.220 |
| SI2 | 0.909 | 3.336 | |||||
| SI3 | 0.940 | 4.917 | |||||
| SI4 | 0.863 | 2.561 | |||||
| Habit | HA1 | 0.927 | 0.922 | 0.924 | 0.950 | 0.865 | 3.192 |
| HA2 | 0.921 | 3.333 | |||||
| HA3 | 0.941 | 3.968 | |||||
| Hedonic Motivation | HM1 | 0.945 | 0.929 | 0.937 | 0.955 | 0.876 | 4.538 |
| HM2 | 0.958 | 5.410 | |||||
| HM3 | 0.903 | 2.915 | |||||
| Price Value | PV1 | 0.878 | 0.902 | 0.909 | 0.939 | 0.837 | 2.328 |
| PV2 | 0.936 | 3.655 | |||||
| PV3 | 0.929 | 3.361 | |||||
| Trust | TR1 | 0.899 | 0.935 | 0.938 | 0.953 | 0.836 | 3.188 |
| TR2 | 0.888 | 3.071 | |||||
| TR3 | 0.945 | 6.375 | |||||
| TR4 | 0.924 | 5.256 | |||||
| Service Quality | SQ1 | 0.823 | 0.939 | 0.949 | 0.952 | 0.768 | 2.544 |
| SQ2 | 0.879 | 3.500 | |||||
| SQ3 | 0.916 | 4.538 | |||||
| SQ4 | 0.866 | 3.020 | |||||
| SQ5 | 0.899 | 3.752 | |||||
| SQ6 | 0.872 | 3.148 | |||||
| Government Policy | GP1 | 0.925 | 0.940 | 0.941 | 0.957 | 0.848 | 4.500 |
| GP2 | 0.926 | 4.705 | |||||
| GP3 | 0.925 | 4.165 | |||||
| GP4 | 0.908 | 3.515 |
CR Composite Reliability, AVE Average Variance Extracted