Table 4.
PLS-SEM path analysis results summary for structural model
| Hypotheses | Model 1 (UTAUT2) | Model 2 (Extended UTAUT2) | Model 3 (HTSA) | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| β | T Stat. | Support | β | T Stat. | Support | β | T Stat. | Support | ||
| H1 | PE → CI | .095 | 1.528 | No | .055 | 0.718 | No | |||
| H2 | EE → CI | .050 | 0.694 | No | .062 | 0.606 | No | |||
| H3a | SI → CI | .098 | 1.028 | No | .020 | 0.191 | No | |||
| H4 | FC → CI | .112 | 1.436 | Yes+ | .086 | 0.610 | Yes+ | |||
| H5 | HA → CI | .513*** | 3.736 | Yes | .572*** | 3.684 | Yes | .683*** | 7.648 | Yes |
| H6a | HM → CI | .011 | 0.127 | No | - .070 | 0.572 | No | |||
| H7a | PV → CI | .071 | 0.830 | No | - .060 | 0.596 | No | |||
| H8 | TR → CI | .164* | 1.967 | Yes | .259* | 2.415 | Yes | |||
| H9a | SQ → CI | .145 | 1.214 | No | ||||||
| H10a | GP → CI | .032 | 0.351 | No | ||||||
| H10b | GP → TR | .199** | 2.618 | Yes | .200** | 2.607 | Yes | |||
| H9b | SQ → TR | .401*** | 3.926 | Yes | .402*** | 3.979 | Yes | |||
| H3b | SI → TR | .243* | 2.346 | Yes | .242* | 2.349 | Yes | |||
| H6b | HM → HA | .492*** | 6.066 | Yes | .491*** | 6.133 | Yes | |||
| H7b | PV → HA | .393*** | 4.609 | Yes | .395*** | 4.781 | Yes | |||
| Dependent Variables | R2 | Adj. R2 | R2 | Adj. R2 | R2 | Adj. R2 | ||||
| Use Intention | .628*** | .614*** | .725*** | .710*** | .701*** | .698*** | ||||
| Trust Belief | .525*** | .517*** | .525*** | .518*** | ||||||
| Habit | .597*** | .593*** | .601*** | .597*** | ||||||
CI Use Intention, PE Performance Expectancy, EE Effort Expectancy, SI Social Influence, FC Facilitating Conditions, HA Habit, TR Trust, HM Hedonic Motivation, PV Price Value, SQ Service Quality, GP Government Policy
+ = Supported because H4 was hypothesized a non-significant relationship
*p < 0.05
**p < 0.01
***p < 0.001