Table 14.

Final ranking

	Grey sum of weighted	Crisp	Ranking
Digitalization of public and private sectors (S-1)	0.609, 0.784	0.7	3
Collaboration with e-vendors (S-2)	0.444, 0.632	0.54	6
Monitoring of customer preferences and tastes (S-3)	0.415, 0.572	0.49	7
Modification to regulatory frameworks (S-4)	0.35, 0.454	0.4	8
Expansion of the supply base (S-5)	0.64, 1.016	0.83	1
Development of an effective risk management system (S-6)	0.465, 0.703	0.58	4
Extended payments or payments at regular intervals (S-7)	0.473, 0.681	0.58	5
Integration of cutting-edge technologies (S-8)	0.554, 0.856	0.71	2