Table 1.
Reason for calling | Call made for oneself | Call made by family or friends | Call made by professionals | |
---|---|---|---|---|
Request for information | 10,816 (50.8%) | 95% | 1% | 4% |
Request for help: violence | 6483 (30.5%) | 100% | 0% | 0% |
Reporting violence | 1098 (5.2%) | 29% | 67% | 4% |
Request for help: stalking | 897 (4.2%) | 100% | 0% | 0% |
Emergency | 174 (0.8%) | 100% | 0% | 0% |
Other | 1822 (8.6%) | 100% | 0% | 0% |
Total | 21,290 (100%) |
Note: Request for information includes information about national anti-violence centers and the helpline, legal information, information about procedures from professionals and information about the legal responsibilities of public operators; Other includes reporting of malfunctioning services, misleading media coverage and calls out of target.