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Emerged themes and sub-themes
| Themes | Subthemes |
|---|---|
| 1. Therapeutic communication practices |
1. Mannerisms during communication 2. Use of touch 3. Positive reassurance 4. Maintaining a calm demeanor 5. Involving patient relative |
| 2. Barriers to therapeutic communication |
1. Patient condition 2. Negative attitude from patients 3. Increased workload/stress 4. Family interference 5. Discriminatory attitude of nurses |
