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. 2018 Mar 29;136(3):192–199. doi: 10.1590/1516-3180.2018.0035160318

Table 1: Probing cognitive interview questionnaire8 .

Probe questions
1 What characteristics and type of behavior demonstrated by your physician is your assessment based on? (see Figure 1, presenting an illustration of the Warmometer)
2 How did you arrive at your answer on the thermometer?
3 How do you perceive the way in which the physician talks to you?
4 What do the gestures of your physician mean to you (e.g. whether your physician shakes your hand to welcome you)?
5 Has your assessment of your physician changed since your first contact with him/her?
6 What do you think about the thermometer as a response format? Would you change anything?
7 Can you please repeat the first question in your own words? What is this question about, in your view?
8 Was the question easy for you to understand? Would you change anything?
9 Please indicate how much warmth your ideal physician would show towards you by placing an ‘‘X’’ directly on the thermometer to the left.
10 What characteristics and type of behavior of an ideal physician is your answer based on?
11 Please imagine a person from your personal environment (e.g. family, friends, neighbors or colleagues) who shows great warmth towards you. Indicate how much warmth this person shows to you by placing an ‘‘X’’ directly on the thermometer to the left.
12 What characteristics and type of behavior is your assessment based on?
13 Please imagine a person from your personal environment (e.g. family, friends, neighbors or colleagues) who shows an average amount of warmth towards you. Indicate how much warmth this person shows you by placing an ‘‘X’’ directly on the thermometer to the left.
14 What characteristics and type of behavior is your assessment based on?
15 Please imagine a person from your personal environment (e.g. family, friends, neighbors or colleagues) who shows coldness towards you. Indicate how much coldness this person shows you by placing an ‘‘X’’ directly on the thermometer to the left.
16 What characteristics and type of behavior is your assessment based on?
17 Do you have any other comments on the issue of human warmth in the patient-provider relationship? Or, is there anything else I should know?