Table 2.

Comparison of the patient satisfaction score on registration payment experience before and after the implementation of mobile payment for medical insurance.

	Before implementation, mean (SD)	After implementation, mean (SD)	t test (df)	P value
First quarter	85.80 (3.57)	90.28 (3.63)	–29.48 (2244)	<.001
Second quarter	85.12 (3.31)	90.01 (3.27)	–35.33 (2260)	<.001
Third quarter	86.95 (2. 95)	92.00 (3.08)	–39.82 (2261)	<.001
Fourth quarter	84.39 (3.05)	89.40 (3.02)	–39.12 (2246)	<.001
Overall satisfaction	85.57 (3.44)	90.42 (3.27)	–68.61 (9014)	<.001