Table 1.

Construct definitions.

Constructs	Definition	Theoretical Framework
Immediacy	Users obtain information or responses quickly and without delay in MMC (adapted from Zhang et al. [50])	Temporal (PDT)
Telepresence	Users feel like being physically transported to an offline treatment room in MMC (adapted from Zhang and Li [51])	Spatial (PDT)
Intimacy	MMC creates a strong bond and trusting relationship between patients (adapted from Chen et al. [52])	Social (PDT)
Substitutability	MMC can be a good alternative to offline medical consultations (adapted from Wu and Lu [49])	Hypothetical (PDT)
Satisfaction	Users believe MMC’s actual performance is better than expected (adapted from Johnson and Fornell [53])	ISCM
Pandemic-induced anxiety	Users’ apprehensive feelings when they face the choice to fight against the pandemic (adapted from Wang et al. [54])	-
Continuance intention	The willingness of users to continue using MMC after its initial adoption (adapted from Bhattacherjee [27])	ISCM

Note: psychological distance theory, PDT; information systems continuance model, ISCM; mobile medical consultation, MMC.