Table 3.

Assessment of the reliability and validity.

Variables	Cronbach’s α	Rho_A	CR	AVE
Immediacy (IM)	0.759	0.768	0.846	0.580
Telepresence (TP)	0.735	0.737	0.834	0.557
Intimacy (IN)	0.725	0.727	0.829	0.548
Substitutability (SU)	0.754	0.758	0.844	0.576
Pandemic-induced anxiety (PA)	0.713	0.718	0.823	0.538
Satisfaction (SA)	0.726	0.726	0.829	0.549
Continuance intention (CI)	0.759	0.768	0.846	0.58

Note: composite reliability, CR; average variance extracted, AVE.