Table 4.
Pearson product–moment correlation coefficient.
| Items | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
|---|---|---|---|---|---|---|---|---|---|
| 1. Overall PD | - | ||||||||
| 2. Immediacy (IM) | 0.345 a | 0.761 | |||||||
| 3. Telepresence (TP) | 0.369 a | 0.123 | 0.746 | ||||||
| 4. Intimacy (IN) | 0.516 a | 0.399 | 0.341 | 0.740 | |||||
| 5. Substitutability (SU) | 0.522 a | 0.246 | 0.339 | 0.506 | 0.759 | ||||
| 6. Pandemic-induced anxiety (PA) | 0.583 | 0.500 | 0.296 | 0.510 | 0.377 | 0.757 | |||
| 7. Satisfaction (SA) | 0.670 | 0.407 | 0.398 | 0.559 | 0.523 | 0.418 | 0.733 | ||
| 8. Continuance intention (CI) | 0.690 | 0.348 | 0.387 | 0.569 | 0.592 | 0.484 | 0.574 | 0.741 | |
| 9. PDS | 0.701 | 0.343 | 0.384 | 0.754 | 0.457 | 0.716 | 0.458 | 0.479 | 0.780 |
Note: a, correlations between Overall PD subscales and total were computed with the subscale removed from the total score; the square roots of AVE are along the diagonal; correlations are below the diagonal; -: Not Applicable.