Table A2.

Common method bias measurement.

Construct	Indicator	Substantive Factor Loading (R1)	R12	Method Factor Loading (R2)	R22
Immediacy (IM)	IM1	0.729	0.531	0.372	0.138
	IM2	0.771	0.594	0.459	0.211
	IM3	0.778	0.605	0.461	0.213
	IM4	0.770	0.593	0.519	0.269
Telepresence (TP)	TP1	0.767	0.588	0.397	0.158
	TP2	0.747	0.558	0.416	0.173
	TP3	0.766	0.587	0.415	0.172
	TP4	0.706	0.498	0.388	0.151
Intimacy (IN)	IN1	0.740	0.548	0.587	0.345
	IN2	0.753	0.567	0.612	0.375
	IN3	0.745	0.555	0.561	0.315
	IN4	0.722	0.521	0.566	0.320
Substitutability (SU)	SU1	0.768	0.590	0.560	0.314
	SU2	0.753	0.567	0.534	0.285
	SU3	0.803	0.645	0.554	0.307
	SU4	0.710	0.504	0.537	0.288
Pandemic-induced Anxiety (PA)	PA1	0.745	0.555	0.577	0.333
	PA2	0.713	0.508	0.515	0.265
	PA3	0.746	0.557	0.544	0.296
	PA4	0.777	0.604	0.588	0.346
	PA5	0.799	0.638	0.606	0.367
Satisfaction (SA)	SA1	0.777	0.604	0.616	0.380
	SA2	0.740	0.548	0.543	0.295
	SA3	0.704	0.496	0.566	0.320
	SA4	0.712	0.507	0.534	0.285
Continuance Intention (CI)	CI1	0.751	0.564	0.576	0.332
	CI2	0.747	0.558	0.601	0.361
	CI3	0.733	0.537	0.610	0.372
	CI4	0.732	0.536	0.580	0.336
Average	N. A	0.748	0.561	0.531	0.282