Skip to main content
. 2023 Feb 13;9:e43730. doi: 10.2196/43730

Table 2.

Summaries of usability, feasibility, acceptability, and efficacy by type of techniques in high-income countries (HICs) and low- and middle-income countries (LMICs).

Techniques and groups Usability Feasibility Acceptability Efficacy
Videoconferencing platforms

HICs (n=11) a
  • Three studies reported a completion rate between 92% and 100%.

  • Three studies reported qualitative feedback of highly perceived benefits.

  • Three studies reported technology-related challenges.

  • Five studies reported high levels of overall satisfaction.

  • Nine studies reported psychotherapy improved depressive levels and 5 studies found improved anxiety symptoms.

  • One study found no effects on decreasing anxiety symptoms.


LMICs (n=5)
  • Two studies reported the mean attendance ranges from 6.4 (SD 2.8) to 10.26 (SD 7.02).

  • One study reported high levels of satisfaction.

  • Three studies reported improvements in depressive symptoms or negative effects.

  • Two studies reported no effects on decreasing depression levels.

Web-based programs

HICs (n=17)
  • Two studies reported a significant increase in registered users.

  • One study reported a high rating in usability.

  • Five studies reported the completed rate ranged from 30.5% to 85%.

  • Three studies reported retention rate, which ranged from 30.5% to 85%.

  • One study reported high attrition rate of 13%.

  • One study reported strong attendance.

  • Two studies reported that retentions were strong.

  • Two studies reported high ratings of feasibility, and one study reported technical difficulty.

  • Five studies reported high satisfaction.

  • One study reported that acceptability scores were significantly better than average.

  • Three studies reported high acceptability and rated the interventions as acceptable, helpful, appropriate, and positive.

  • Eight studies reported improvement in anxiety symptoms and anxiety-related social impairment neither with nor without controls.

  • Two studies indicated no effects on reducing anxiety.

  • Five studies indicated improvement in depression symptoms and depression severity.

  • One study reported no difference in depressive symptoms when compared with onsite groups.

  • Three studies reported improved stress-related symptoms.

  • Two studies reported reductions in COVID-19–related worry.

  • One study indicated improvements in insomnia.


LMICs (n=4)
  • One study reported the mean time spent was 35.63 (SD 25.41) min.

  • One study reported a completion rate of 87.4%.

  • One study reported high attendance and high retention rates (91.2%).

  • One study reported high ratings of acceptability and the other a high level of satisfaction.

  • Four studies indicated improvement in anxiety symptoms neither with no controls nor control groups.

  • Two studies reported improvement in depressive symptoms with no controls.

  • One study reported a reduction in stress and burnout.

Smartphone apps

HICs (n=11)
  • Two studies reported high usability scores. Two studies reported user engagement. The time ranged from 36.7 min over 12 weeks to 1424 min over 14 weeks.

  • One study reported the number of days retained was 42.44 (SD 44.40).

  • Three studies reported a retention rate that ranged from 28.3% to 85.7%.

  • Two studies rated the intervention as acceptable, and 2 studies rated the intervention as satisfied.

  • One rated the intervention as good.

  • One rated the intervention as helpful.

  • Four studies reported reduced depressive symptoms compared with the preintervention and waitlist groups.

  • Five studies reported similar improvements in anxiety symptoms compared with the preintervention, waitlist group, and a control app with limited access to psychoeducational content.


LMICs (n=3)
  • One study indicated high satisfaction and would recommend the service. One study reported helpful and enjoyable.

  • Two studies reported improvements in depressive symptoms, insomnia, psychological flexibility, and self-compassion, either with no controls or in comparison with the waitlist group.

Texting

HICs (n=5)
  • One study reported high usability.

  • Two studies reported a completion rate of 16% and 78%, respectively.

  • One study reported a high level of overall satisfaction.

  • Four studies reported an improved mood rating was observed at posttreatment assessment either with or without the control group.


LMICs (n=0)
Social media

HICs (n=1)
  • One study reported high retention.

  • One study reported high acceptability.

  • One study reported an effect on psychological distress, quality of life, functioning, loneliness, and physical activity without a control group.


LMICs (n=2)
  • One study reported an average user time of 18.7 hours.

  • Two studies reported improvements in anxiety and depressive symptoms when compared with either the usual care or the waitlist group.

Hotline and telephone calls

HICs (n=2)
  • One study reported 5.73 (SD 3.22) calls/day.

  • One study reported a dropout rate of 7.5%.

  • One study reported improvements in loneliness, depression, anxiety, and general mental health.


LMICs (n=1)
  • One study reported high satisfaction, and the participants would use again, and would recommend it to others.

Robotic telemedicine and VRb

HICs (n=2)
  • One study reported an average of 78 (SD 24.8) times.

  • One reported a completion rate of 58%.

  • One study reported high satisfaction.

  • One study reported a decrease in anxiety symptoms and stress symptoms.


LMICs (n=1)
  • One study reported an overall positive impression of the multimodal robotic system.

  • One study reported the need to adjust some features.

aNo evidence found.

bVR: virtual reality.