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SD, standard deviation; FS-ICU 24, Family Satisfaction in the Intensive Care Unit 24
| Overall FS-ICU 24 scores | Pre-pandemic | Pandemic |
| Satisfaction with care domain score, mean (SD) | 88.5 (4.2) | 88.1 (3.9) |
| Satisfaction with the decision-making process domain score, mean (SD) | 83.1 (5.2) | 82.9 (3.7) |
| FS-ICU 24 score, mean (SD) | 86.4 (5.4) | 86.1 (4.7) |
