Table 2.
Process of knowledge acquisition to develop task-shifting protocols to collect patient informationa.
| Step | Stage | Result | Committee members involved | ||||
|
|
|
|
1: physician | 2: physician | 3: physician | 4 and 5: program manager | 6, 7, 8, 9, 10, and 11: community health workers |
| Step 1 | Identify symptom list to cover the scope of most prevalent presenting complaints through literature review | 67 presenting complaints identified | ✓ | ✓ | ✓ |
|
|
| Step 2 | Create data collection questionnaires to collect subjective data for the presenting complaints through a literature review and synthesis of evidence-based guidelines | 67 data collection questionnaires compiled | ✓ | ✓ | ✓ |
|
|
| Step 3 | Identify simple physical examinations to collect objective data and map them to complaints | 143 examinations identified | ✓ | ✓ | ✓ |
|
|
| Step 4 | Contextualization of questionnaires to the etiology and epidemiology of disease in India | 67 questionnaires contextualized |
|
✓ | ✓ | ✓ |
|
| Step 5 | Feasibility assessment to remove history-taking questions and physical examinations that are difficult to task shift to health workers or have a high burden of training | Questionnaire list reduced to 51; examination list reduced to 93 |
|
✓ | ✓ | ✓ |
|
| Step 6 | Translation of content into local language (Bengali) and adaptation to improve comprehensibility for patients | Translations complete and verified; 51 questionnaires and 93 physical examinations modified |
|
|
✓ | ✓ | ✓ |
| Step 7 | Adaptations to local social and cultural contexts | Adaptations complete and verified; 51 questionnaires and 93 physical examinations modified |
|
|
|
✓ | ✓ |
aPhysicians were responsible for the curation of medical knowledge to build the protocols. Public health program managers were experts in working with community health workers as well as in representing patient needs. The community health workers represented the sociocultural norms of the community that they served and the local dialect as well as patient needs.