Table 3.
Relationship between COCCCA items and the corresponding criterion-related measures.
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| DIMENSION/CORE ITEMS | HAVING A USUAL DOCTOR | PERCEIVED LACK OF CARE COORDINATION | ||||||||
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| NO (N = 312) | YES (N = 1211) | P VALUE | NO (N = 823) | YES (N = 527) | P VALUE | |||||
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| MEAN | SD | MEAN | SD | MEAN | SD | MEAN | SD | |||
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| Care continuity | ||||||||||
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| Total score for longitudinal relationship between patient and doctor | 4.25 | 1.83 | 9.16 | 1.49 | <0.001 | – | – | – | – | – |
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| How long have you been receiving health care at the most frequently visited place? | 3.25 | 1.83 | 4.68 | 0.71 | <0.001 | – | – | – | – | – |
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| How long have you been seeing the most frequently visited doctor? | 1.00 | 0.00 | 4.48 | 0.92 | <0.001 | – | – | – | – | – |
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| Total score for information sharing between patient and doctor | 14.64 | 4.41 | 16.73 | 3.24 | <0.001 | – | – | – | – | – |
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| Does this doctor clearly understand your health needs? | 4.07 | 1.21 | 4.66 | 0.68 | <0.001 | – | – | – | – | – |
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| Does this doctor clearly explain your conditions or diagnosis to you? | 3.82 | 1.37 | 4.52 | 0.91 | <0.001 | – | – | – | – | – |
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| Does this doctor clearly explain issues regarding medication usage to you? | 3.35 | 1.64 | 3.82 | 1.52 | <0.001 | – | – | – | – | – |
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| Does this doctor teach you how to take care of your medical conditions or treatment problems after you go home? | 3.40 | 1.53 | 3.73 | 1.49 | 0.001 | – | – | – | – | – |
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| Total score for interpersonal relationship between patient and doctor | 15.88 | 2.17 | 17.45 | 2.02 | <0.001 | – | – | – | – | – |
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| Does this doctor show a friendly attitude during the visits? | 4.13 | 0.75 | 4.53 | 0.62 | <0.001 | – | – | – | – | – |
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| Do you trust the professional competence of this doctor? | 4.01 | 0.66 | 4.44 | 0.60 | <0.001 | – | – | – | – | – |
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| Does this doctor care about you? | 3.86 | 0.77 | 4.22 | 0.71 | <0.001 | – | – | – | – | – |
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| Does this doctor make the best decision for your health care? | 3.88 | 0.70 | 4.26 | 0.65 | <0.001 | – | – | – | – | – |
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| Care coordination | ||||||||||
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| Total score for information transfer among doctors | – | – | – | – | – | 7.56 | 3.60 | 6.82 | 3.19 | <0.001 |
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| Do you actively tell this doctor about other physician visits you have elsewhere? | – | – | – | – | – | 2.77 | 1.70 | 2.58 | 1.70 | 0.048 |
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| Does this doctor actively ask you about other physician visits you have elsewhere? | – | – | – | – | – | 1.94 | 1.42 | 1.70 | 1.24 | 0.001 |
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| Does this doctor know the situation of other physician visits you have elsewhere? | – | – | – | – | – | 2.84 | 1.47 | 2.54 | 1.39 | <0.001 |
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| Total score for communication/cooperation among doctors | – | – | – | – | – | 3.97 | 2.33 | 3.63 | 1.84 | 0.003 |
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| Does this doctor communicate with other doctors about your care? | – | – | – | – | – | 1.42 | 1.07 | 1.28 | 0.82 | 0.004 |
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| Does this doctor tell you that he/she has discussed your medical conditions with other doctors? | – | – | – | – | – | 1.30 | 0.90 | 1.19 | 0.72 | 0.014 |
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| Does this doctor work together with other doctors about your care? | – | – | – | – | – | 1.25 | 0.83 | 1.16 | 0.63 | 0.031 |
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COCCCA, Combined Outpatient Care Continuity and Coordination Assessment; PCA, principal component analysis.