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. 2023 Feb 20:1–22. Online ahead of print. doi: 10.1007/s10489-023-04485-9

Table 6.

The normalized performance of ten doctors in pediatrics

Doctor index Medical ability Avg reply time Job title Price Weekly praise rate Service attitude Quality of Q&A Review number Monthly reply
d1 0.871 0.542 0.750 0.323 1 0.524 0.869 0.971 0.765
d2 0.565 0.640 0.500 0.537 1 0.458 0.497 0.805 0.813
d3 0.556 0.752 0.750 0.387 0 0.466 0.740 0.740 0.736
d4 0.600 0.598 0.750 0.619 0 0.549 0.780 0.871 0.606
d5 0.595 0.804 0.500 0.537 1 0.530 0.720 0.770 0.840
d6 0.545 0.752 0.750 0.575 0 0.460 0.510 0.791 0.772
d7 0.591 0.598 1.000 0.308 0 0.505 0.713 0.714 0.473
d8 0.894 0.928 0.500 0.409 0 0.528 0.799 0.719 0.542
d9 0.633 0.776 0.500 0.505 0 0.612 0.765 0.644 0.542
d10 0.538 0.776 0.750 0.537 0 0.503 0.749 0.722 0.747