Table 8.
The Shapley index for eight attributes in four departments
| Attribute | Pediatrics | Neurology | Gynaecology | Gastroenterology |
|---|---|---|---|---|
| Medical ability | 0.0000 | 0.000 | 0.000 | 0.039 |
| Quality Q&A | 0.098 | 0.160 | 0.000 | 0.000 |
| Service attitude | 0.000 | 0.000 | 0.000 | 0.000 |
| Job title | 0.028 | 0.000 | 0.000 | 0.000 |
| Avg waiting time | 0.177 | 0.175 | 0.336 | 0.292 |
| Price | 0.117 | 0.115 | 0.088 | 0.013 |
| Review num | 0.221 | 0.156 | 0.236 | 0.125 |
| Weekly praise rate | 0.360 | 0.394 | 0.340 | 0.530 |
| Sum of the Choquet Integral | 39.3704 | 13.7483 | 52.4191 | 24.6840 |
| Choquet Integral fitting error | 8.2992 | 2.9878 | 10.8426 | 6.2420 |