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. 2023 Feb 20:1–22. Online ahead of print. doi: 10.1007/s10489-023-04485-9

Table 9.

User’s two comparison vectors over eight attributes

Attribute Job title Avg reply time Price Weekly praise rate Medical ability Service attitude Quality of Q&A Review number
Medical ability(best attribute) AI EI WI FI EI EI WI VI
Job title(worst attribute) EI AI FI VI AI WI VI WI