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. 2012 Dec 12;2012(12):CD003267. doi: 10.1002/14651858.CD003267.pub2

Alamo 2002.

Methods Randomization procedure: By practice/clinic
Informed consent obtained: Yes
Protection against contamination: Inadequate. Individual randomisation of providers with some working in the same practice. Some transfer of patients between intervention and control group
Outcomes assessors blinded: Adequate: Video tape coder was blinded to provider status. Telephone interviewer was blinded to patient status
Intention to treat analysis: Done
Potential for unit of analysis error: Primary outcome (patient survey) randomisation by provider practice, but analysis by patient without concern for confounding. The problem was partly acknowledged
Comments on study quality: None to add
Participants Profession: Medicine
Specialty: General Practice/Family physicians
Years experience: Intervention M (SE) 9.7 (1.7) Control 9.2 (1.4)
Clinical setting: Health Centers
Level of Care: Primary
Country: Spain
Health problem/Type of Patient: Musculoskeletal chronic pain/ fibromyalgia. Mean age = 44.4 years, 97.3% female, 88.2% married, 54.4% housewives 
Interventions Aim of study (hypothesis): To assess whether patient‐centred consultations are more effective than the usual style of consultation used by experienced general practitioners with patients suffering from benign chronic musculoskeletal pain and fibromyalgia. Also, to evaluate the differential characteristics of these two clinical groups of symptoms. Hypothesis: Patient‐centred consultation compared to the conventional treatment would decrease pain by one point on a 10‐point visual analogue scale
Content of intervention: Trainers and doctors identified the presentation of the most common problems in primary care, the importance of psychosocial aspects of health and the general objectives of a consultation. Participating doctors practiced communication skills for establishing an effective relationship, obtaining biopsychosocial information, giving information, negotiating, and closing the interview. Role‐play, video examples, and interviews with simulated patients were used. Providers were taught data gathering, relationship building, informing/motivating/shared decision‐making, and behaviours and skills could be replicated
Conceptual focus:
  1. The intervention encouraged sharing control of the consultation. 

  2. Shared decisions about the intervention. 

  3. Shared management of health problems with the patient.

  4. Focused on interactional skills. 

  5. Doctor patient relationships /interviewing skills. 

  6. Used a biopsychosocial model.

  7. Providers were taught relationship building, informing, motivating/shared decision‐making, and the behaviours and skills could be replicated. 


(Main features listed in Table 2 of the article)
Duration and timing: 18 hours of training. Time spread is unclear
Number of providers receiving intervention: 10/20 (start) 10/20 (end)
Number of patient receiving intervention: 63/47/(start) 48/33/(end)
Fidelity/integrity of intervention: 3 measures explored. (1) Consultation with standardized patient one week after training. (2) Process analysis of audiotapes of consultations. (3) Telephonic questionnaire to patients about experience of their consultation
Outcomes Primary Outcomes: Intensity of Pain (Alamo 2002) & Brief Survey of patient questions (Moral 2001)  
Consultation process measures: Used GATHERES‐CP scoring system in videotaped consultation s to assess patient‐centeredness; provider able to discuss patient (patient report), observed to clearly discuss cause of pain, listen to and consider options and suggestions.
Satisfaction: Patient experience of the consultation. Measured by survey at 2‐3 months.
Health behaviours: NA 
Health status: Pain, depression & anxiety (Pain Scale of Nottingham Health Profile, Goldberg Scale of Anxiety, Depression)
Notes None
Risk of bias
Bias Authors' judgement Support for judgement
Random sequence generation (selection bias) Unclear risk Quote: "Doctors were randomly assigned to two groups of 10 doctors" No data was given on sequence generation
Allocation concealment (selection bias) Unclear risk Randomized by clinic but not stated whether assignment was concealed
Blinding (performance bias and detection bias) 
 All outcomes Low risk Video tape coder was blinded to provider status. Telephone interviewer was blinded to patient status
Incomplete outcome data (attrition bias) 
 All outcomes Low risk Quote: "Of 29 dropouts, 15 were from experimental and 14 from control, but authors indicated intention to treat analysis was done
Selective reporting (reporting bias) High risk Sample size calculation was based on hypothesis that intervention compared to control would improve pain by one point on 10 point visual analogue scale. There was no statistical difference in this outcome, but authors reported greater improvement after 1 year in terms of psychological distress and number of tender points
Other bias High risk There was inadequate protection against contamination and potential for unit of analysis error was not adequately addressed. Moreover, baseline data were not collected