Table 3.
Structural results
Paths | β | t-values | Confidence interval (95%) | VIF | f2 |
---|---|---|---|---|---|
Direct Path Results: H1–H6 | |||||
H1a: SA → PD | 0.048 | 0.691 | [− 0.090; 0.191] | 1.058 | 0.002 |
H1b: SA → IS | 0.361*** | 6.121 | [0.245; 0.474] | 1.058 | 0.141 |
H1c: SA → OR | 0.283*** | 4.300 | [0.151; 0.406] | 1.058 | 0.081 |
H2a: NT → PD | − 0.067 | 0.929 | [− 0.206; 0.073] | 1.058 | 0.004 |
H2b: NT → IS | − 0.120 | 1.914 | [− 0.247; 0.003] | 1.058 | 0.016 |
H2c: NT → OR | − 0.066 | 1.011 | [− 0.194; 0.059] | 1.058 | 0.004 |
H3a: SA → PU | 0.030 | 0.508 | [− 0.088; 0.144] | 1.252 | 0.001 |
H3b: NT → PU | 0.370*** | 6.683 | [0.259; 0.476] | 1.075 | 0.173 |
H4a PD → PU | − 0.323*** | 5.521 | [− 0.439; − 0.211] | 1.379 | 0.103 |
H4b IS → PU | − 0.007 | 0.093 | [− 0.158; 0.143] | 1.660 | 0.000 |
H4c: OR → PU | − 0.023 | 0.326 | [− 0.162; 0.112] | 1.603 | 0.000 |
H5a: PD → PI | 0.129 | 1.760 | [− 0.004; 0.285] | 1.482 | 0.017 |
H5b: IS → PI | 0.151* | 2.124 | [0.007; 0.286] | 1.528 | 0.022 |
H5c: OR → PI | 0.299*** | 3.751 | [0.140; 0.456] | 1.567 | 0.085 |
H6: PU → PI | − 0.221*** | 4.084 | [− 0.321; − 0.111] | 1.145 | 0.064 |
Indirect Path Results: H7 | |||||
H7a: PD → PU → PI | 0.071*** | 3.635 | [0.035; 0.111] | ||
H7b: IS → PU → PI | 0.002 | 0.093 | [− 0.033; 0.036] | ||
H7c: OR → PU → PI | 0.005 | 0.321 | [− 0.024; 0.039] | ||
Explained variance | |||||
R2 PD | 0.005 | ||||
R2 IS | 0.125 | ||||
R2 OR | 0.075 | ||||
R2 PU | 0.269 | ||||
R2 PI | 0.333 |
SA Salespeople’s Assistance, NT Need for Touch, PD Product Demonstration, IS Interaction with the Seller, OR Other Viewers’ Reviews, PU Product Uncertainty, PI Purchase Intention
Significant at *p < .05, **p < .01, ***p < .001