Table 3.
Participants’ perceptions about different domains of telemedicine use (n = 550).
| Item | Frequency | |||||||
|---|---|---|---|---|---|---|---|---|
| Moderate/Strongly Agree | Mildly Agree | Mildly Disagree | Moderately/Strongly Disagree | |||||
| n | % | n | % | n | % | n | % | |
| Perceived benefit | M = 22.3 (±SD = 4.5), Minimum = 6, Maximum = 30 | |||||||
| The telemedicine or telecare has allowed me to be less concerned about my health and/or social care | 198 | 36.0 | 168 | 30.5 | 99 | 18.0 | 85 | 15.5 |
| The telemedicine or telecare has made me more actively involved in my health | 291 | 53.0 | 183 | 33.2 | 46 | 8.3 | 30 | 5.5 |
| The telemedicine or telecare allows the people looking after me, to better monitor me and my condition | 276 | 50.2 | 177 | 32.2 | 54 | 9.8 | 43 | 7.8 |
| The telemedicine or telecare can be/should be recommended to people in a similar condition to mine | 343 | 62.4 | 132 | 24.0 | 37 | 6.7 | 38 | 6.9 |
| The telemedicine or telecare can certainly be a good addition to my regular health or social care | 291 | 53.0 | 155 | 28.1 | 60 | 10.9 | 44 | 8.0 |
| Accessibility | M = 18.6 (±SD = 3.6), Minimum = 8, Maximum = 24 | |||||||
| The telemedicine or telecare I received has saved me time in that I did not have to visit my GP clinic or other health/social care professional as often | 309 | 56.1 | 166 | 30.2 | 46 | 8.4 | 29 | 5.3 |
| The telemedicine or telecare I received has increased my access to care (health and/or social care professionals) | 307 | 55.8 | 162 | 29.5 | 61 | 11.1 | 20 | 3.6 |
| The telemedicine or telecare I received has helped me to improve my health | 296 | 53.8 | 173 | 31.5 | 60 | 10.9 | 21 | 3.8 |
| The telemedicine or telecare has made it easier to get in touch with health and social care professionals | 305 | 55.4 | 167 | 30.4 | 45 | 8.2 | 33 | 6.0 |
| Privacy and discomfort | M = 14.4 (±SD = 4.5), Minimum = 4, Maximum = 24 | |||||||
| The telemedicine or telecare I received has interfered with my everyday routine | 188 | 34.2 | 162 | 29.5 | 67 | 12.2 | 133 | 24.1 |
| The telemedicine or telecare I received has invaded my privacy | 168 | 30.5 | 148 | 26.9 | 76 | 13.8 | 158 | 28.7 |
| The telemedicine or telecare has made me feel uncomfortable, (e.g., physically or emotionally) | 140 | 25.5 | 122 | 22.2 | 105 | 19.1 | 183 | 33.2 |
| The telemedicine or telecare makes me worried about the confidentiality of the private information being exchanged through it | 186 | 33.8 | 161 | 29.3 | 96 | 17.5 | 107 | 19.4 |
| Care personnel concerns | M = 12.5 (±SD = 2.8), Minimum = 3, Maximum = 18 | |||||||
| I am concerned about the level of expertise of the individuals who monitor my status via the telemedicine or telecare | 241 | 44.0 | 181 | 32.9 | 64 | 11.6 | 63 | 11.5 |
| The telemedicine or telecare interferes with the continuity of the care I receive (i.e., I do not see the same care professional each time) | 231 | 42.0 | 177 | 32.2 | 67 | 12.2 | 75 | 13.6 |
| I am concerned that the person who monitors my status, through the telemedicine or telecare, does not know my personal health/social care history | 238 | 42.5 | 177 | 32.2 | 48 | 8.7 | 91 | 16.6 |
| Usability | M = 10.5 (±SD = 2.7), Minimum = 3, Maximum = 18 | |||||||
| The telemedicine or telecare can be a replacement for my regular health or social care | 215 | 39.1 | 159 | 28.8 | 88 | 16.0 | 89 | 16.1 |
| The telemedicine or telecare is not as suitable as regular face to face consultations with the people looking after me | 228 | 41.5 | 184 | 33.5 | 89 | 16.1 | 49 | 8.9 |
| The telemedicine or telecare has allowed me to be less concerned about my health status | 177 | 32.1 | 138 | 25.1 | 117 | 21.3 | 118 | 21.5 |
| Satisfaction | M = 14.0 (±SD = 3.1), Minimum = 3, Maximum = 18 | |||||||
| The telemedicine or telecare has been explained to me sufficiently | 324 | 58.9 | 127 | 23.1 | 54 | 9.8 | 45 | 8.2 |
| The telemedicine or telecare can be trusted to work appropriately | 338 | 61.5 | 129 | 23.5 | 48 | 8.6 | 35 | 6.4 |
| I am satisfied with the telemedicine or telecare I received | 336 | 61.1 | 136 | 24.7 | 39 | 7.1 | 39 | 7.1 |