Table 2.

Summary of Patient Reactions and Experience of Care in Relations to Communication Strategies and Linguistic Realisations Across Study Designs

Study design	Communication strategies		Linguistic realisations
	Patient centred	Diagnostic reasoning	Explicit	Implicit	Omission
Quantitative		• ↑care experience36 • ↑ doctor competence/patient confidence in doctor (seek information from doctors)38 • ↓ doctor competence/patient confidence in doctor (seek information from nurses)38	• ↓ trust36 • ↓ adherence36 • ↓ doctor competence/patient confidence in doctor36	• ↑ trust36 • ↑ adherence36 • ↑ doctor competence36 • ↑ care experience38 • ↓ doctor competence/patient confidence in doctor38	• ↓ patient satisfaction37 • patient confusion37
Mixed methods			• ↑ care experience25 • ↓ patient satisfaction (only female doctors)41 • ↑ patient satisfaction (only w/ patient centred strategies)25
Qualitative; authentic recorded interaction	• ↑ patient participation46 • ↑ acceptance47 • ↑ rapport47	• ↓ patient participation45 • ↑ patient participation45, 51 • threatens sick role48 • ↑ doctor competence/patient confidence in doctor51 ↑ adherence36, 51	• ↑ acceptance47 • ↑ patient participation51	• ↑ patient participation45, 51 • ↑ relationship building45	• frustration46
Qualitative; interviews, case study etc.	• ↑ patient participation44 • ↑ reassurance49 • frustration49 • ↑ trust52 • ↑ relationship building52	• ↑ reassurance49	• ↑ trust52 • frustration52 • anxiety, fear52 • grief52 • loss of control52 • ↑ acceptance52