Table 4.
Example Vignettes
Category | Subcategory | Modifiers | MERP | Site* | Event Narrative |
---|---|---|---|---|---|
Ancillary Services | Wrong Exam/Patient/Result/Test | Lab Services | B | ED | Point of care INR test result was high, prompting ordering of reversal agents. These were then cancelled when whole blood INR resulted withing normal range. |
Wrong Exam/Patient/Result/Test | Radiology | D | ED | Initial ED CT scan interpretation of a peri-colonic abscess prompted admission for operative management. The following day, re-review of the CT determined there was no fluid collection or abscess and the patient was discharged. | |
Specimen Related Issue | Blood Bank | B | ED | Type & screen sample for ED patient waiting to go to the OR was lost. New sample had to be sent and procedure was delayed. | |
Care Coord. | Inter-/Intra-departmental Communication Issue | (None) | C | ED | Patient taken urgently to OR from the ED without chart, allergy band, or name band. |
Documentation Issue | Wrong Patient/ Site/ Procedure | A | ED | MD note documented 2 EKG interpretations; one was for a different patient. | |
Discharge Instructions Issue | A | ED | Patient sent home with wrong discharge instructions. | ||
Device | Malfunction/ Migration/ Occlusion | Pulmonary; Procedural | D | ED | During procedural sedation team observed “loss of capnography likely due to equipment malfunction.” Patient had BVM ventilatory assistance; no decrease in oxygen saturation. |
Infiltration/Extravasation | Vascular | D | ED | Patient’s iv access infiltrated and was removed. No further intervention. | |
Medication | Over-anticoagulation | D | POA | Patient on coumadin with INR 6.5 in the ED (and no bleeding). IV vitamin K ordered, administered, and patient was monitored. | |
Wrong Dose/ Medication/ Route/ Order/ Patient | (None) | A | ED | Insulin ordered on wrong patient, but not administered. | |
Other | Electrolyte abnormality | D | POA | Incidental finding of hypokalemia thought due to patient’s home diuretic medications. Asymptomatic (so no AE) and treated with po replacement. | |
Allergic Reaction | Opioids | D | ED | 4mg morphine ordered, stopped at 2mg infused due to itching and redness at iv site. No intervention required. | |
Patient Care | Failure to Monitor | Fall/Fall Risk | C | ED | Patient with altered mental status and designated as a fall risk found ambulating throughout the ED. |
Delayed Treatment | ED Boarding/Crowding | A | ED | Delay in initial and scheduled antibiotic administration in patient with prolonged ED waiting room and boarding times. | |
Delayed Treatment | ED Boarding/Crowding | A | ED | Patient with chief complaint of abdominal pain (ESI 3) had a 6hr waiting room LOS before placement in ED treatment room. | |
Transfusion Reaction | (None) | D | ED | Intubated patient developed hives after being given multiple units of blood products. Monitored without other intervention or changes in care. | |
Other | Language Barrier/ Interpreter Services | A | ED | Translator phone service broken. Patient’s husband had to call their son to translate. | |
Surgery/ Procedural | Malposition | GI | D | ED | Nasogastric tube placed for medication administration was curled in esophagus on xray requiring advancement and repositioning |
Bleeding | GU | D | ED | Blood noted after urinary catheter placement. Monitored, without further interventions required. |