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. 2023 Feb 21;73(730):e364–e373. doi: 10.3399/BJGP.2022.0351

Table 2.

Persons using GP Medicare Benefits Schedule services and telehealth

Characteristic Proportion using GP services, % (95% CI) Proportion using at least one GP telehealth service, % (95% CI)

Q2–Q4 2019 Q2–Q4 2020 Change Q2–Q4 2020
Total 89.5 (89.5 to 89.5) 85.5 (85.4 to 85.5) −4.0 48.7 (48.6 to 48.7)

Age at Jan 1 2019, yearsa
  3–14 85.3 (85.2 to 85.3) 75.9 (75.9 to 76.0) −9.4 30.8 (30.8 to 30.9)
  15–24 85.2 (85.2 to 85.3) 80.7 (80.7 to 80.8) −4.5 41.8 (41.7 to 41.9)
  25–44 87.8 (87.8 to 87.8) 84.1 (84.1 to 84.2) −3.7 49.0 (48.9 to 49.0)
  45–69 91.5 (91.5 to 91.6) 90.0 (90.0 to 90.0) −1.5 53.8 (53.8 to 53.8)
  ≥70 96.8 (96.8 to 96.8) 92.6 (92.6 to 92.6) −4.2 62.4 (62.4 to 62.5)

Sexa
  Male 86.8 (86.8 to 86.8) 82.3 (82.2 to 82.3) −4.5 42.6 (42.6 to 42.6)
  Female 92.0 (92.0 to 92.0) 88.4 (88.4 to 88.5) −3.6 54.3 (54.2 to 54.3)

Educationb
  University degree 90.6 (90.6 to 90.7) 87.6 (87.6 to 87.7) −3.0 54.0 (53.9 to 54.0)
  High school Year 12 or diploma/certificate 91.5 (91.5 to 91.5) 89.0 (89.0 to 89.0) −2.5 54.2 (54.2 to 54.3)
  No high school Year 12 or diploma/certificate 92.0 (91.9 to 92.0) 89.4 (89.4 to 89.4) −2.6 53.6 (53.6 to 53.7)

Income, A$
  ≥104 000 88.6 (88.5 to 88.6) 84.6 (84.6 to 84.7) −4.0 48.1 (48.1 to 48.2)
  65 000–<104 000 89.6 (89.6 to 89.6) 85.6 (85.6 to 85.6) −4.0 49.1 (49.1 to 49.2)
  26 000–<65 000 89.7 (89.6 to 89.7) 85.7 (85.7 to 85.7) −4.0 48.9 (48.9 to 49.0)
  1–<26 000 90.0 (89.9 to 90.0) 85.9 (85.8 to 85.9) −4.1 48.6 (48.6 to 48.7)

Region
  Metropolitan 90.1 (90.1 to 90.2) 85.9 (85.9 to 85.9) −4.2 49.6 (49.5 to 49.6)
  Inner regional 88.3 (88.3 to 88.3) 84.8 (84.8 to 84.9) −3.5 49.4 (49.4 to 49.5)
  Outer regional/remote 86.8 (86.8 to 86.9) 83.5 (83.4 to 83.5) −3.3 40.9 (40.8 to 40.9)

Marital statusc
  Partnered 91.1 (91.1 to 91.1) 88.5 (88.5 to 88.5) −2.6 53.5 (53.4 to 53.5)
  Single 90.5 (90.5 to 90.5) 87.2 (87.1 to 87.2) −3.3 52.7 (52.7 to 52.8)

English proficiencyc
  Proficient 90.8 (90.8 to 90.9) 88.0 (88.0 to 88.0) −2.8 53.6 (53.6 to 53.7)
  Not proficient 92.0 (91.9 to 92.1) 87.5 (87.4 to 87.6) −4.5 40.5 (40.4 to 40.6)

Employment statusc
  Employed 90.6 (90.5 to 90.6) 87.7 (87.7 to 87.8) −2.8 52.8 (52.8 to 52.8)
  Unemployed/underemployed 91.7 (91.7 to 91.8) 88.5 (88.5 to 88.6) −3.2 54.0 (54.0 to 54.1)
a

Predicted estimated proportions are adjusted for age (in 10-year groups) and sex.

b

Only those aged ≥25 years at census were included in the analysis (n = 13 179 119).

c

Only those aged ≥18 years at census were included in the analysis (n = 14 789 610).