Item		Agree entirely	Rather agree	Undecided	Rather disagree	Disagree entirely	Mean (SD)	Wilcoxon p < 0.05
I believe that data protection and data security cannot be fully guaranteed	Prä	16.7%	33.3%	41.7%	0%	8.3%	3.5	0.02
		(2/12)	(4/12)	(5/12)	(0/12)	(1/12)	(1.1)
	Post	0%	36.4%	18.2%	27.3%	18.2%	2.7
		(0/11)	(4/11)	(2/11)	(3/11)	(2/11)	(1.14)
the health data can be easily manipulated	Prä	16.7%	33.3%	25.0%	16.7%	8.3%	3.3	n.s.
		(2/12)	(4/12)	(3/12)	(2/12)	(1/12)	(1.2)
	Post	9.1%	36.4%	18.2%	18.2%	18.2%	3.0
		(1/11)	(4/11)	(2/11)	(2/11)	(2/11)	(1.3)
the personal contact gets lost	Prä	50.0%	16.7%	25.0%	8.3%	0%	4.1	n.s
		(6/12)	(2/12)	(3/12)	(1/12)	(0/12)	(1.1)
	Post	27.3%	36.4%	9.1%	27.3%	0%	3.6
		(3/11)	(4/11)	(1/11)	(3/11)	(0/11)	(1.15)
I am not ready to discuss sensitive data with a chatbot.	Prä	25.0%	16.7%	25.0%	16.7%	16.7%	3.2	n.s
		(3/12)	(2/12)	(3/12)	(2/12)	(2/12)	(1.5)
	Post	36.4%	9.1%	9.1%	36.4%	9.1%	3.3
		(4/11)	(1/11)	(1/11)	(4/11)	(1/11)	(1.5)
there may be possible communication problems due to immature technology	Prä	50.0%	50.0%	0%	0%	0%	4.5	n.s
		(6/12)	(6/12)	(0/12)	(0/12)	(0/12)	(0.5)
	Post	54.6%	27.3%	18.2%	0%	0%	4.4
		(6/11)	(3/11)	(2/11)	(0/11)	(0/11)	(0.8)
Chatbots are not established enough yet and long-term success is yet to come	Prä	25.0%	33.3%	33.3%	8.3%	0%	3.8	n.s
		(3/12)	(4/12)	(4/12)	(1/12)	(0/12)	(1.0)
	Post	36.4%	45.5%	18.2%	0%	0%	4.2
		(4/11)	(5/11)	(2/11)	(0/11)	(0/11)	(0.7)
I am concerned that my data will be transferred and evaluated from uninvolved third parties	Prä	16.7%	50.0%	16.7%	8.3%	8.3%	3.6	n.s
		(2/12)	(6/12)	(2/12)	(1/12)	(1/12)	(1.2)
	Post	18.2%	9.1%	18.2%	36.4%	18.8%	2.8
		(2/11)	(1/11)	(2/11)	(4/11)	(2/11)	(1.4)