Table 3.
Measures of constructs
| Construct | Source | Item |
|---|---|---|
| Perceived effectiveness | Lee et al. (2018) | 1. I think the company can make a big impact through the social responsibility activity explained in the report |
| 2. There is a great need for the contribution of the company to the issue | ||
| 3. The social responsibility activity presents a significant opportunity for the company to make a difference | ||
| Perceived hypocrisy | Wagner (2009) | 1. The company acts hypocritically |
| 2. What the company says and does are two different things | ||
| 3. The company pretends to be something that it is not | ||
| 4. The company does exactly what it says.a | ||
| 5. The company keeps its promises.a | ||
| 6. The company puts its words into action.a | ||
| Organizational legitimacy | Bachmann and Ingenhoff (2016) | 1. It seems to me that the company acts consistently with socially accepted norms and values |
| 2. In my opinion, the company seems to be a legitimate company | ||
| 3. I have the impression that the company complies with social and ecological standards |
aItem responses were reverse coded