Table 4.

Satisfaction with iCBT program (n = 7)

	No, definitely	No, not really	Yes, generally	Yes, definitely
Did you get the kind of service you wanted?	0	0	2	5
	None of my needs have been met	Only a few of my needs have been met	Most of my needs have been met	Almost all of my needs have been met
To what extent has our program met your needs?	0	0	4	3
	No, definitely not	No, I don’t think so	Yes, I think so	Yes, definitely
If a friend were in need of similar help, would you recommend our program to them?	0	0	2	5
	Quite dissatisfied	Indifferent or mildly dissatisfied	Mostly satisfied	Very satisfied
How satisfied are you with the amount of help you received?	0	0	4	3
	No, they seemed to make things worse	No, they really didn’t help	Yes, they helped somewhat	Yes, they helped a great deal
Have the services you received helped you deal more effectively with your problems?	0	0	2	5
	Quite dissatisfied	Indifferent or mildly dissatisfied	Mostly satisfied	Very satisfied
In an overall, general sense, how satisfied are you with the service you have received?	1	0	1	5
	No, definitely not	No, I don’t think so	Yes, I think so	Yes, definitely
If you were to seek help again, would you come back to our program?	0	0	2	5