*1, patient does not mention relevant facts about medical history; 2, doctor unaware of patient’s views of medicines or anxieties about symptoms or treatment; 3, doctor has inaccurate perception of what patient wants; 4, doctor unaware of patient’s use of alternative or over the counter drugs either through lack of inquiry or active concealment; 5, doctor unaware that patient has changed the dosage or that patient is confused about dosage; 6, patient does not understand drug action; 7, patient unaware of correct dose; 8, patient wants information and doctor does not realise this or thinks that patient does not need to know or will not understand; 9, patient confused by conflicting advice from doctor and other sources of information; 10, there are misunderstandings or disagreements about the causes of side effects; 11, patient does not understand, remember, or accept diagnosis; 12, patient does not understand treatment decision; 13, patient assumes that prescription was necessary merely because it was written in cases where doctor did not think the prescription to be strictly necessary; 14, doctor prescribes and patient takes medicine, both just for the sake of the relationship.