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["NHS 111 Digital MAS (CPRS) - Referral to Pharmacy",{"$nulls":52},"NHS 111 Digital MAS (CPRS) - Referral from Call Centre",{"$nulls":59},"Medicines provision linked to CPRS consultation"]
["Referral record","ReferrerProviderName","ReferrerProviderAddress","ReferrerProviderNHSCode","SysID","Initials\n[Anonymised]","PatientLinkID","Age\n[Anonymised]","PostcodeDistrict\n[Anonymised]","Name to Provider (km)\n[Derived]","Gender","NSPL CCG\n[Derived]","NSPL Ward\n[Derived]","NSPL Local Authority\n[Derived]","IMD (Anonymised) Percentile\n[Derived]\n[Anonymised]","IMD Decile\n[Derived]","Income (Anonymised) Percentile\n[Derived]\n[Anonymised]","Income Decile\n[Derived]","Employment (Anonymised) Percentile\n[Derived]\n[Anonymised]","Employment Decile\n[Derived]","EducationSandT (Anonymised) Percentile\n[Derived]\n[Anonymised]","EducationSandT Decile\n[Derived]","HealthDandD (Anonymised) Percentile\n[Derived]\n[Anonymised]","HealthDandD Decile\n[Derived]","BarriersHandS (Anonymised) Percentile\n[Derived]\n[Anonymised]","BarriersHandS Decile\n[Derived]","CrimeAndDisorder (Anonymised) Percentile\n[Derived]\n[Anonymised]","CrimeAndDisorder Decile\n[Derived]","LivingEnvironment (Anonymised) Percentile\n[Derived]\n[Anonymised]","LivingEnvironment Decile\n[Derived]","IndoorsSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","IndoorsSD Decile\n[Derived]","OutdoorsSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","OutdoorsSD Decile\n[Derived]","GeoBarriersSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","GeoBarriersSD Decile\n[Derived]","WiderBarriersSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","WiderBarriersSD Decile\n[Derived]","ChildYoungPeopleSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","ChildYoungPeopleSD Decile\n[Derived]","SkillsSD (Anonymised) Percentile\n[Derived]\n[Anonymised]","SkillsSD Decile\n[Derived]","IDACI (Anonymised) Percentile\n[Derived]\n[Anonymised]","IDACI Decile\n[Derived]","IDAOPI (Anonymised) Percentile\n[Derived]\n[Anonymised]","IDAOPI Decile\n[Derived]","Pharmacy","Referral Status","Referral Rejection","Referral Rejection Notes","NHS111CaseRef","Cassum","Record / Claim Status","FollowupProviderName","FollowupProviderAddress","FollowupProviderNHSCode","SysID","EnrolledPractitioner","EnrolledRegistration","Reaforref","Rejection Notes","GP Practice","GP Practice_AssocData","GP Practice_CCG\n[Derived]","Base Name to Surgery (km)\n[Derived]","Timeofpresentation","ConsentToContact","Symptom 1","OtherDetails","2ndCon","Con2","OtherDetails2","AdviceToReturn","NIceKnowAccessCon","RedFlasympre","CallNHSHUb advice","symwar","PatientAdvisedOn SymptomImprove","LeafletsSupplied","Consultation outcome","[Laque0]","Pletelusout","Forwar","MedsSupp1","dm+war","Med 1","Med 1_AssocData","Med 1_Quantity","Med 1_QuantityExceptionReason","No supply made","2ndCon","Med2SuppNec","Medsup2","Medsup2_AssocData","Medsup2_Quantity","Medsup2_QuantityExceptionReason","Patsur","PharmacistAbleToResolve","ResolvedWhatWouldYouDoWithout","UnableToResolveWhawilyoudonow","PartialResWhawilyoudonow","Satisfaction","AdviceOnFutureManagement","OverallSatisfaction","FutureContact","PreferredContactMethod","Phafee","Inc","Message","Commissioner Notification: notification status","Commissioner Alert - 999 Escalation: notification status","Not contactable alert: notification status","Record / Claim Status","ProviderName","ProviderAddress","ProviderNHSCode","SysID","Provision Date","ComCPRConTem","MedPro","MedPro_AssocData","QuaSup","2nd Med","Med2","Med2_AssocData","QuaSup","Record / Claim Status"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154869174,"CDW",58881210,3,"SR2",23.25,"Male","00P","St Michael's","Sunderland",23,3,17,2,13,2,39,4,6,1,53,6,89,9,98,10,95,10,86,9,35,4,51,6,61,7,25,3,32,4,12,2,"Asda Pharmacy (Grangetown) - FXD93","completed","-","-","-","-","Claimable",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154887672,"DN",58887990,79,"DH4",20.75,"Female","00P","Houghton","Sunderland",16,2,16,2,9,1,26,3,6,1,81,9,17,2,88,9,91,10,61,7,70,7,49,5,32,4,21,3,26,3,16,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154887675,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154888635,"LB",58888308,12,"TS26",45.1,"Male","00K","Burn Valley","Hartlepool",3,1,3,1,3,1,6,1,4,1,85,9,25,3,20,2,20,2,22,3,91,10,42,5,5,1,11,2,4,1,7,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154888638,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154896396,"ICB",58891248,20,"EX9",494.51,"Female","99P","Budleigh","East Devon",93,10,83,9,78,8,86,9,88,9,66,7,93,10,76,8,58,6,94,10,30,3,80,8,76,8,91,10,68,7,91,10,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154896399,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154920762,"ELW",58900788,26,"DH5",23.19,"Female","00P","Copt Hill","Sunderland",15,2,17,2,11,2,16,2,2,1,94,10,53,6,94,10,84,9,88,9,94,10,55,6,20,2,14,2,15,2,23,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154920765,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154974477,"SG",58923465,2,"NE8",8.31,"Female","13T","Deckham","Gateshead",7,1,5,1,4,1,8,1,7,1,38,4,27,3,94,10,100,10,64,7,43,5,29,3,7,1,10,1,2,1,12,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154974480,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154976397,"SLS",58924233,10,"DH4",18.08,"Female","00P","Shiney Row","Sunderland",7,1,7,1,4,1,9,1,3,1,73,8,23,3,89,9,97,10,54,6,90,9,32,4,11,2,9,1,13,2,9,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154976400,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154901394,"LP",58893207,2,"SR7",26.82,"Female","00D","Murton","County Durham",30,3,27,3,22,3,19,2,12,2,85,9,70,7,95,10,92,10,79,8,97,10,39,4,18,2,20,2,10,1,57,6,"Asda Pharmacy (Branch: 4279 - Seaham) - FQ606","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4279 - Seaham)","Byron Place, South Terrace, Seaham, County Durham SR7 7HN","FQ606",154901397,"andrew stephens",2071887,"Yes",null,"Dr D S Rangar & Partners, The Surgery, 20 Woods Tce East, Murton, Seaham, County Durham SR7 9AB (A83041)","A83041","00D",0.32,"10:45:00","Consent given","Cough","-","Yes","Other","being sick","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Sent: 2017-12-04 11:08:10 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154933170,"SJR",58905585,30,"SR2",24.26,"Male","00P","Ryhope","Sunderland",25,3,15,2,16,2,25,3,17,2,54,6,81,9,96,10,93,10,78,8,39,4,47,5,29,3,21,3,16,2,19,2,"Asda Pharmacy (Grangetown) - FXD93","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4638 - Grangetown)","Asda Superstore, Leechmere Rd Ind Est, Grangetown SR2 9TT","FXD93",154933173,"Himala gurung",2077928,"Yes",null,"Southlands Medical Group, Ryhope Health Centre, Black Road, Ryhope, Sunderland SR2 0RX (A89035)","A89035","00P",0.48,"16:24:00","Consent given","Cough","-","Yes","Other","shortness of breath when coughing","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Numark Chesty Cough Expectorant oral solution (Numark Ltd) 200 ml",0.555,1,"-","-","No","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154888623,"LGG",58888305,39,"TS17",54.67,"Male","00K","Village","Stockton-on-Tees",17,2,13,2,13,2,18,2,12,2,77,8,19,2,80,8,72,8,70,7,62,7,51,6,25,3,13,2,16,2,20,2,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",154888626,"UDOSEN OKON",2067836,"Yes",null,"Woodbridge Practice, The Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81017)","A81017","00K",0.47,"13:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Pholcodine 5mg/5ml linctus sugar free 200 ml",0.67,200,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154909671,"LW",58896270,86,"SR5",17.36,"Male","00P","Castle","Sunderland",18,2,11,2,14,2,17,2,11,2,46,5,47,5,84,9,100,10,42,5,38,4,40,4,45,5,7,1,17,2,9,1,"Davys Pharmacy - FRX14","completed","-","-","-","-","Claimable","Davys Pharmacy","2 Ethel Terrace, Castletown SR5 3BQ","FRX14",154909674,"kirsten hogan",2054628,"Yes",null,"Drs Cloak, Choi And Milligan, Southwick Health Centre, The Green,Southwick, Sunderland, Tyne & Wear SR5 2LT (A89019)","A89019","00P",3.31,"13:04:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","gp called symptomd explained and need for gp appt","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-","this was my first referal on day one dr cloak and partners initially told me to have patient attend 111. This totally defeats the purpose of the scheme. After some persuasion an appt was made for 8.15pm tonight","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154894494,"MM",58890642,10,"SR7",27.25,"Female","00D","Deneside","County Durham",2,1,2,1,1,1,2,1,2,1,57,6,31,4,94,10,93,10,74,8,94,10,21,3,5,1,1,1,2,1,16,2,"Eilbeck Deneside (The Avenue) - FEM40","completed","-","-","-","-","Claimable","Eilbeck Deneside (The Avenue)","1 The Avenue, Deneside, Seaham SR7 8LQ","FEM40",154894497,"Jayne Simpson",2036206,"Yes",null,"Marlborough Surgery, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83051)","A83051","00D",1.45,"10:23:00","Consent given","Other","angry red rash around rhs ribs and back","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","Yes","referred to GP for confirmation of shingles diagnosis & anti-viral treatment","-","-","Yes","Other: referral to GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","I have both supplied medication via MAS scheme AND referred to GP for second condition but cant put both on this screen","No","-","Sent: 2017-12-04 10:36:14 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154898166,"CRC",58891932,8,"DH2",15.73,"Male","00J","Chester-le-Street South","County Durham",25,3,24,3,11,2,33,4,8,1,90,9,71,8,99,10,99,10,81,9,87,9,52,6,50,5,21,3,43,5,17,2,"Fletcher Gamble Ltd (Pelton Fell Pharmacy) - FCQ82","completed","-","-","-","-","Claimable","Fletcher Gamble Ltd (Pelton Fell Pharmacy)","Fell Road, Pelton Fell, Chester-Le-Street DH2 2NR","FCQ82",154898169,"melanie downie",2045388,"Yes",null,"Cestria Health Centre, Whitehill Way, Chester-Le-Street, County Durham DH2 3DJ (A83050)","A83050","00J",1.08,"10:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","i contacted the patients own GP to explain and ask for an appointment. the surgery agreed and asked that the patient present asap","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","we didn't get email to alert us that a referral has been made. \r\nwe need more time to set up services like this. training was given on thursday 30th and service went live on the monday morning. this not long enough to brief all staff and put training and arrangements in place","Yes","we didn't get email to alert us that a referral has been made. \r\nwe need more time to set up services like this. training was given on thursday 30th and service went live on the monday morning. this not long enough to brief all staff and put training and arrangements in place","Sent: 2017-12-04 12:20:08 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154982139,"RJM",58926567,2,"NE31",13.52,"Female","00N","Monkton","South Tyneside",32,4,28,3,21,3,32,4,18,2,68,7,63,7,66,7,58,6,64,7,57,6,45,5,22,3,45,5,32,4,24,3,"J Dinning (Jarrow) Ltd - FQM74","completed","-","-","-","-","Claimable","J Dinning (Jarrow) Ltd","Mayfield Medical Centre, Park Road, Jarrow NE32 5SE","FQM74",154982142,"Gillian Mayes",2042857,"Yes",null,"Mayfield Medical Group, Park Road, Jarrow, Tyne & Wear NE32 5SE (A88004)","A88004","00N",0.37,"09:18:00","Consent given","Cough","-","Yes","Colds","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Care Simple linctus paediatric sugar free (Thornton & Ross Ltd) 200 ml",0.645,200,"-","-","Yes","Yes","Chlorphenamine 2mg/5ml oral solution sugar free 150 ml",1.7467,150,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154958328,"CH",58916697,12,"NE38",14.29,"Female","00P","Washington South","Sunderland",73,8,80,8,54,6,79,8,46,5,29,3,100,10,93,10,99,10,60,6,10,1,94,10,97,10,59,6,76,8,96,10,"LloydsPharmacy (Branch: 6222 - The Galleries) - FXR97","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6222 - The Galleries)","Independance Square, Washington, Sunderland, NE38 7SS","FXR97",154958331,"Jonathan Green",2037242,"Yes",null,"Barmston Medical Centre, Westerhope Road,Barmston, Washington, Tyne & Wear NE38 8JF (A89025)","A89025","00P",3.5,"17:10:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","No","Fairly satisfied","No","-","Minor Ailments scheme would make this so much more effective.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154889928,"STB",58888818,30,"DL1",51.4,"Male","00C","Bank Top & Lascelles","Darlington",26,3,29,3,28,3,36,4,4,1,97,10,22,3,52,6,45,5,54,6,72,8,85,9,39,4,32,4,32,4,21,3,"LloydsPharmacy (Branch: 6942 - Damson Court ) - FD842","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6942 - Damson Court )","9 Damson Court, Orchard Road, Darlington DL3 6JA","FD842",154889931,"Dhruva Kumar Nama",2065517,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",1.29,"09:35:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154980516,"OCS",58925796,5,"TS17",55.96,"Male","00K","Stainsby Hill","Stockton-on-Tees",10,1,8,1,5,1,8,1,7,1,53,6,59,6,98,10,98,10,79,8,42,5,42,5,7,1,11,2,10,1,17,2,"Peter Milburn Pharmacy (Milburn, Thornaby) - FD778","completed","-","-","-","-","Claimable","Peter Milburn Pharmacy (Milburn, Thornaby)","113 Lanehouse Road, Thornaby-On-Tees, Cleveland TS17 8AB","FD778",154980519,"Iqbal Singh",2054465,"Yes",null,"Woodbridge Practice, The Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81017)","A81017","00K",0.89,"11:08:00","Consent given","Cough","-","Yes","Other","vomiting when coughing a lot","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-","good service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154940481,"KMA",58908777,27,"TS19",50.8,"Female","00K","Newtown","Stockton-on-Tees",10,1,6,1,8,1,8,1,12,2,90,9,16,2,56,6,50,5,54,6,93,10,47,5,4,1,17,2,4,1,25,3,"Pharmacy 365 (365 High Street) - FMH02","completed","-","-","-","-","Claimable","Pharmacy 365 (365 High Street)","161-162 High Street, Stockton-On-Tees TS18 1PL","FMH02",154940484,"zia ul haq",2033596,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",0.76,"16:05:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154890189,"DSS",58888917,46,"SR8",33.59,"Female","00D","Passfield","County Durham",8,1,10,1,2,1,20,2,2,1,72,8,36,4,98,10,97,10,81,9,68,7,41,5,36,4,11,2,14,2,17,2,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",154890192,"Kay Crockatt",2043630,"Yes",null,"Dr. S H S Mansour, Southdene Medical Centre, Front St, Shotton Colliery, Co.Durham DH6 2LT (A83619)","A83619","00D",2.77,"09:30:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 400mg tablets 24 tablet",3.1667,24,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Sent: 2017-12-04 10:12:10 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154980354,"KRLJ",58925751,30,"NE38",13.33,"Male","00P","Washington South","Sunderland",55,6,64,7,45,5,50,5,33,4,25,3,70,7,91,10,101,11,55,6,9,1,86,9,56,6,42,5,70,7,52,6,"Well (Branch: 200746 - Birtley - Arndale House) - FWW14","completed","-","-","-","-","Claimable","Well (Branch: 200746 - Birtley)","31 Harraton Terrace, Durham Road, Birtley, Chester-Le-Street, DH3 2QG","FWW14",154980357,"Emma Burgess",2215799,"Yes",null,"Harraton Surgery, 3,Swiss Cottages, Vigo Lane,Harraton, Washington NE38 9AB (A89617)","A89617","00P",1.9,"22:17:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","pins and needles, shooting pain, normal painkillers not working, referred to GP/walk in centre","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154996326,"PB",58932279,43,"TS7",58.28,"Male","00M","Normanby","Redcar and Cleveland",8,1,7,1,4,1,14,2,8,1,45,5,15,2,98,10,98,10,80,8,22,3,68,7,22,3,10,1,10,1,19,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},154996329,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155014044,"LJA",58940130,35,"TS6",58.64,"Female","00M","Eston","Redcar and Cleveland",26,3,26,3,21,3,37,4,10,1,57,6,24,3,90,9,83,9,77,8,22,3,88,9,31,4,43,5,9,1,43,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155014047,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155015211,"CEC",58940631,17,"DH5",21.33,"Female","00P","Copt Hill","Sunderland",28,3,29,3,22,3,42,5,13,2,77,8,10,1,87,9,80,8,73,8,53,6,60,6,49,5,35,4,27,3,43,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155015214,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155060808,"ZJB",58959828,2,"SR3",21.4,"Male","00P","St Chad's","Sunderland",5,1,3,1,1,1,19,2,2,1,59,6,88,9,83,9,80,8,66,7,50,5,41,5,45,5,7,1,16,2,3,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155060811,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155063235,"TA",58960839,7,"TS3",56,"Female","00M","Berwick Hills & Pallister","Middlesbrough",1,1,1,1,1,1,2,1,1,1,44,5,6,1,66,7,86,9,28,3,62,7,23,3,6,1,1,1,1,1,5,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155063238,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155017329,"RLH",58941579,3,"DL1",49.45,"Male","00C","Haughton & Springfield","Darlington",51,6,47,5,42,5,56,6,33,4,82,9,31,4,76,8,70,7,65,7,41,5,87,9,68,7,44,5,49,5,48,5,"Asda Pharmacy (Branch: 4950 - Asda (Darlington)) - FED61","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4950 - Asda (Darlington))","Whinbush Way, Darlington DL1 3RB","FED61",155017332,"huoy ning LING",2077911,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",2.63,"14:17:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","good service for patient but more workload for busy pharmacy","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155060670,"LD",58959768,6,"NE63",25.33,"Male","00L","Bothal","Northumberland",39,4,33,4,24,3,42,5,18,2,93,10,79,8,76,8,67,7,72,8,76,8,65,7,31,4,56,6,26,3,49,5,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",155060673,"Manjinder Bariana",2066917,"Yes",null,"Seaton Park Medical Group, Seaton Hirst Prim Cre Centre, Norham Road, Ashington, Northumberland NE63 0NG (A84028)","A84028","00L",2.78,"20:15:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154996425,"NLD",58932318,30,"TS23",48.27,"Female","00K","Billingham Central","Stockton-on-Tees",19,2,17,2,9,1,34,4,7,1,88,9,28,3,87,9,86,9,65,7,69,7,60,6,46,5,24,3,30,3,17,2,"Billingham Health Limited - FF873","completed","-","-","-","-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",154996428,"Adenike Oyefeso",2079930,"Yes",null,"Marsh House Medical Practice, Abbey Health Centre, Finchale Avenue, Billingham, Cleveland TS23 2DG (A81040)","A81040","00K",0.3,"12:30:00","Consent given","Cough","-","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155059506,"FS",58959243,4,"TS23",47.76,"Female","00K","Billingham Central","Stockton-on-Tees",32,4,25,3,22,3,25,3,21,3,90,9,43,5,93,10,95,10,67,7,63,7,70,7,22,3,30,3,26,3,25,3,"Billingham Health Limited - FF873","completed","-","-","-","-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",155059509,"JUAN JESUS NUNEZ AMADOR",2082124,"Yes",null,"The Roseberry Practice, Abbey Health Centre, Finchale Avenue, Billingham, Cleveland TS23 2DG (A81610)","A81610","00K",0.38,"19:37:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","No","-","I will contact my GP practice","-","Very satisfied","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155060304,"LJC",58959588,16,"TS22",47.34,"Male","00K","Billingham West","Stockton-on-Tees",86,9,91,10,58,6,75,8,60,6,76,8,84,9,90,9,100,10,54,6,31,4,98,10,71,8,73,8,85,9,97,10,"Billingham Health Limited - FF873","completed","-","-","-","-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",155060307,"JUAN JESUS NUNEZ AMADOR",2082124,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",2.68,"20:57:00","Consent given","Cough","-","Yes","Colds","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154982388,"VJE",58926696,27,"NE24",21.11,"Female","00L","Cowpen","Northumberland",22,3,25,3,13,2,13,2,16,2,32,4,55,6,89,9,94,10,58,6,22,3,47,5,11,2,15,2,29,3,31,4,"Blyth Health Centre Phcy Ltd - FLD98","completed","-","-","-","-","Claimable","Blyth Health Centre Phcy Ltd","The Health Centre, Community Hospital, Thoroton Street, Blyth NE24 1DX","FLD98",154982391,"PAUL MASON",2057539,"Yes",null,"Railway Medical Group, Gatacre Street, Blyth, Northhumberland NE24 1HD (A84009)","A84009","00L",0.77,"16:00:00","Consent given","Other","pompholyx","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","Something else","Very satisfied","Yes","Very satisfied","No","-","no comments","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155059395,"IAH",58959180,4,"NE10",11.59,"Female","13T","Wardley and Leam Lane","Gateshead",74,8,71,8,72,8,76,8,23,3,66,7,91,10,93,10,99,10,61,7,43,5,57,6,84,9,64,7,94,10,18,2,"Fairmans Pharmacy (Pelaw) - FX287","completed","-","-","-","-","Claimable","Fairmans Pharmacy (Pelaw)","5 Brookfield Terrace, Pelaw, Gateshead NE10 0QU","FX287",155059398,"Elsa Mbikayi",2086118,"Yes",null,"Pelaw Medical Practice, 7-8 Croxdale Tce, Pelaw, Gateshead, Tyne & Wear NE10 0RR (A85611)","A85611","00F",0.58,"09:00:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","Yes","Contacted Pelaw surgery (patient's regular doctor) and arrange an appointment for 3.30 for patient to be seen. Also received 1 bottle of Paracetamol 120mg/5ml via the minor ailment scheme for fever.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155045919,"LAH",58953627,7,"NE32",15.31,"Male","00N","Bede","South Tyneside",12,2,10,1,8,1,14,2,7,1,14,2,75,8,91,10,98,10,57,6,23,3,21,3,15,2,14,2,14,2,10,1,"Flagg Court Pharmacy Ltd - FD823","completed","-","-","-","-","Claimable","Flagg Court Pharmacy Ltd","Flagg Court Health Centre, Dale Street, South Shields, NE33 2LX","FD823",155045922,"joseph anthony schofield",2023290,"Yes",null,"Wear Street Surgery, The Medical Centre, Wear Street, Jarrow, Tyne & Wear NE32 3JN (A88024)","A88024","00N",1.74,"17:05:00","Consent given","Other","Cough","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Other: I supplied a spacer. The patient already has an inhaler but is having difficulty using it. The fee will cover the sale!","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-","The presenting condition could not be identified in the referral.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155058975,"JW",58959027,68,"DL4",38.8,"Female","00D","Shildon and Dene Valley","County Durham",13,2,12,2,5,1,23,3,10,1,39,4,29,3,97,10,88,9,94,10,24,3,52,6,39,4,14,2,9,1,36,4,"Hancock and Ainsley Pharmacy - FM788","completed","-","-","-","-","Claimable","Hancock and Ainsley Pharmacy","1 Main Street, Shildon, Co.Durham DL4 1AJ","FM788",155058978,"Natalie Marie Evans",2202782,"Yes",null,"Hallgarth Surgery, Cheapside, Shildon, County Durham DL4 2HP (A83008)","A83008","00D",1.31,"10:00:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","rang GP for appointment and being seen today. pt has had headache for 2 weeks. advised to get eye test and try steam inhalation to clear sinus as has recently had a cold","-","-","Yes","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154992087,"AB",58930362,10,"SR8",34.36,"Male","00D","Peterlee East","County Durham",4,1,5,1,2,1,5,1,2,1,66,7,15,2,91,10,100,10,56,6,62,7,39,4,7,1,6,1,4,1,18,2,"Intrahealth Pharmacy Ltd (Peterlee) - FDH51","completed","-","-","-","-","Claimable","Intrahealth Pharmacy Ltd (Peterlee)","William Brown Centre, Manor Way, Peterlee, County Durham, SR8 5TW","FDH51",154992090,"chris langtry-lynas",2028992,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",0.53,"10:25:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Simple linctus paediatric sugar free 200 ml",0.645,200,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",154982346,"CNH",58926684,39,"NE12",10.89,"Male","99C","Benton","North Tyneside",49,5,42,5,27,3,46,5,31,4,76,8,98,10,92,10,93,10,65,7,58,6,53,6,48,5,41,5,60,6,35,4,"LloydsPharmacy (Branch: 6092 - Forest Hall) - FAF11","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6092 - Forest Hall)","99 Station Road, Forest Hall, Newcastle Upon Tyne NE12 7HS","FAF11",154982349,"karen isherwood",2031297,"Yes",null,"Wellspring Medical Pract., Wellspring Mp,K/Worth Health Care, Citadel East,Killingworth, Newcastle Upon Tyne NE12 6HS (A87612)","A87612","99C",1.42,"14:00:00","Consent given","Headache/Migraine","-","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Fairly satisfied","Yes","Fairly satisfied","Yes","email","first time","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155025702,"EB",58945104,2,"NE38",15.85,"Female","00P","Washington East","Sunderland",66,7,70,7,64,7,65,7,49,5,12,2,89,9,99,10,99,10,85,9,4,1,93,10,75,8,52,6,73,8,48,5,"LloydsPharmacy (Branch: 6849 - Concord) - FL427","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6849 - Concord)","1 Heworth Road, Concorde, Washington NE37 2PY","FL427",155025705,"Fan Kung",2214042,"Yes",null,"Group Practice Surgery, Middle Chare, Chester-Le-Street, County Durham DH3 3QD (A83028)","A83028","00J",6.68,"15:45:00","Consent given","Colds","-","Yes","Other","chickenpox","Patient has been given this advice","Patient has been given this advice","Yes","heavy chesty cough is heard, fever","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155034165,"JM",58948614,7,"DL3",49.78,"Male","00C","Mowden","Darlington",93,10,89,9,68,7,96,10,60,6,90,9,88,9,91,10,81,9,84,9,45,5,97,10,99,10,88,9,99,10,83,9,"Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens) - FC821","completed","-","-","-","-","Claimable","Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens)","Carmel Pharmacy, Cardinal Gardens, Darlington DL3 8SD","FC821",155034168,"PENZY HEATH",2062178,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",2.23,"17:28:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.28,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155017986,"SLC",58941873,27,"YO30",116.81,"Male","03Q","Rawcliffe & Clifton Without","York",86,9,88,9,56,6,91,10,55,6,94,10,77,8,83,9,91,10,49,5,61,7,85,9,93,10,83,9,98,10,88,9,"Rowlands Pharmacy (Branch: 1362 - Rowlands, Tennant St) - FMH77","completed","-","-","-","-","Claimable","Rowlands Pharmacy (Branch: 1362 - Rowlands, Tennant St)","Rowlands Pharmacy, Tennant Street Medical Centre, Stockton on Tees, TS18 2AT","FMH77",155017989,"Elaine Ballantyne",2034725,"Yes",null,"Blacketts Medical Practice, 63-65 Bondgate, Darlington, County Durham DL3 7JR (A83034)","A83034","00C",67.56,"14:00:00","Consent given","Other","stress , cardiac concerns","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155000079,"KC",58934010,28,"NE25",16.55,"Female","00L","Seghill with Seaton Delaval","Northumberland",39,4,30,3,24,3,42,5,24,3,78,8,67,7,85,9,83,9,63,7,67,7,48,5,53,6,31,4,40,4,21,3,"Well (Branch: 200124 - Seaton Delaval - Astley Road) - FVT51","completed","-","-","-","-","Claimable","Well (Branch: 200124 - Seaton Delaval - Astley Road)","38 Astley Road, Seaton Delaval, Northumberland NE25 0DG","FVT51",155000082,"Michael Newton",2074260,"Yes",null,"Seaton Park Medical Group, Seaton Hirst Prim Cre Centre, Norham Road, Ashington, Northumberland NE63 0NG (A84028)","A84028","00L",10.94,"15:50:00","Consent given","Other","Possible foreign body in sole of foot","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Magnesium sulfate paste 50 gram",4.96,50,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155039490,"TLW",58950798,3,"DL16",31.1,"Male","00D","Spennymoor","County Durham",28,3,24,3,20,2,31,4,14,2,85,9,29,3,92,10,81,9,90,9,68,7,56,6,28,3,33,4,30,3,20,2,"Well (Branch: 200438 - Spennymoor - St Andrews Medical Practice) - FGN07","completed","-","-","-","-","Claimable","Well (Branch: 200438 - Spennymoor - St Andrews Medical Practice)","St Andrews Medical Centre, St Andrews Lane, Spennymoor, Co Durham, DL16 6QA","FGN07",155039493,"Terry Bennett",2062327,"Yes",null,"Dr.Roy, The Surgery, Oxford Road, Spennymoor, County Durham DL16 6BQ (A83603)","A83603","00D",0.44,"16:30:00","Consent given","Other","Cough/Previous Croup/Runny Nose","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Appropriate advice given and supply of paracetamol given on minor ailments scheme","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155066094,"LD",58962207,22,"NE31",12.4,"Female","00N","Hebburn North","South Tyneside",24,3,18,2,16,2,26,3,12,2,48,5,68,7,94,10,99,10,65,7,53,6,30,3,24,3,28,3,19,2,16,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155066097,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155068032,"TAJ",58962882,65,"DL1",50.27,"Male","00C","Northgate","Darlington",1,1,1,1,1,1,3,1,1,1,71,8,11,2,23,3,26,3,19,2,70,7,39,4,2,1,9,1,1,1,5,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155068035,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155079534,"BWL",58968231,66,"NE62",23.22,"Male","00L","Stakeford","Northumberland",87,9,84,9,62,7,66,7,57,6,101,11,92,10,99,10,98,10,85,9,94,10,97,10,75,8,54,6,82,9,94,10,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155079537,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155081964,"SMA",58969332,4,"SR8",33.59,"Female","00D","Passfield","County Durham",8,1,10,1,2,1,20,2,2,1,72,8,36,4,98,10,97,10,81,9,68,7,41,5,36,4,11,2,14,2,17,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155081967,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155085318,"SAS",58970928,29,"NE38",13.86,"Male","00P","Washington South","Sunderland",11,2,11,2,5,1,8,1,9,1,52,6,50,5,86,9,89,9,58,6,31,4,55,6,8,1,10,1,12,2,15,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155085321,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155092908,"JEM",58974708,44,"NE38",14.07,"Female","00P","Washington South","Sunderland",75,8,75,8,69,7,65,7,48,5,28,3,98,10,97,10,101,11,70,7,10,1,93,10,81,9,48,5,77,8,60,6,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155092911,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155105082,"CS",58980870,28,"SR8",30.77,"Male","00D","Easington","County Durham",38,4,38,4,22,3,57,6,20,2,35,4,71,8,93,10,96,10,65,7,17,2,65,7,74,8,41,5,42,5,47,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155105085,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155126265,"MA",58990152,58,"TS18",51.18,"Male","00K","Grangefield","Stockton-on-Tees",65,7,63,7,52,6,72,8,47,5,43,5,58,6,87,9,97,10,51,6,16,2,86,9,65,7,74,8,76,8,53,6,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155126268,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155131566,"RS",58992198,3,"TS6",56.2,"Male","00M","South Bank","Redcar and Cleveland",3,1,2,1,1,1,8,1,3,1,84,9,5,1,75,8,66,7,69,7,53,6,71,8,18,2,4,1,4,1,6,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155131569,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155133984,"JLJ",58993065,6,"DH9",10.53,"Male","00J","Burnopfield and Dipton","County Durham",64,7,54,6,49,5,68,7,33,4,63,7,88,9,94,10,91,10,76,8,26,3,85,9,69,7,62,7,81,9,30,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155133987,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155134422,"RF",58993227,2,"NE28",11.56,"Female","99C","Northumberland","North Tyneside",77,8,75,8,61,7,52,6,60,6,53,6,100,10,84,9,82,9,63,7,21,3,87,9,64,7,39,4,67,7,78,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155134425,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155137362,"TLS",58994550,26,"NE6",8.42,"Male","13T","Ouseburn","Newcastle upon Tyne",34,4,36,4,38,4,55,6,9,1,60,6,39,4,41,5,39,4,36,4,91,10,23,3,38,4,73,8,38,4,5,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155137365,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155098422,"FH",58977765,3,"TS28",35.54,"Male","00D","Blackhalls","County Durham",18,2,26,3,14,2,21,3,8,1,89,9,5,1,77,8,59,6,93,10,63,7,69,7,17,2,27,3,31,4,25,3,"AD Phillips (Luke Street) - FTA07","completed","-","-","-","-","Claimable","AD Phillips (Luke Street)","11 Luke Street, Trimdon Colliery, Co.Durham, TS29 6DP","FTA07",155098425,"Holly Elwell",2083462,"Yes",null,"Invalid surgery, but Patient not contactable, (NOTVALID)","NOTVALID","-","-","14:00:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155125455,"ELG",58989837,42,"SR7",28.25,"Female","00D","Dawdon","County Durham",49,5,42,5,31,4,42,5,33,4,97,10,68,7,81,9,93,10,44,5,81,9,74,8,68,7,24,3,45,5,54,6,"Asda Pharmacy (Branch: 4639) - FW190","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4639 - Boldon Colliery)","North Road, Boldon Colliery NE35 9AR","FW190",155125458,"balvinder galsinh",2065942,"Yes",null,"The New Seaham Medical Group, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83071)","A83071","00D",0.27,"17:40:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","No","-","I will go to an urgent care centre","-","Neither satisfied nor dissatisfied","No","Fairly dissatisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155103621,"LDC",58980138,2,"NE38",15.84,"Male","00P","Washington East","Sunderland",66,7,70,7,64,7,65,7,49,5,12,2,89,9,99,10,99,10,85,9,4,1,93,10,75,8,52,6,73,8,48,5,"Asda Pharmacy (Branch: 4692 - Washington) - FMP96","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4692 - Washington)","Washington Centre, Washington NE38 7NF","FMP96",155103624,"Muhammad Darawsha",2063126,"Yes",null,"Dr Stephenson & Partners, Victoria Road Health Centre, Victoria Road, Washington, Tyne & Wear NE37 2PU (A89010)","A89010","00P",2.34,"16:41:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Piriton 2mg/5ml syrup (GlaxoSmithKline Consumer Healthcare) 150 ml",1.8533,150,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","email","patient ask us if we could start do pharmacy first","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155127222,"PMMB",58990503,28,"DL9",65.32,"Male","03D","Colburn","Richmondshire",17,2,17,2,20,2,3,1,18,2,24,3,43,5,94,10,86,9,84,9,39,4,20,2,2,1,11,2,13,2,31,4,"Asda Pharmacy (Branch: 4950 - Asda (Darlington)) - FED61","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4950 - Asda (Darlington))","Whinbush Way, Darlington DL1 3RB","FED61",155127225,"huoy ning LING",2077911,"Yes",null,"Whinfield Medical Practice, Whinfield Surgery, Whinbush Way, Darlington, County Durham DL1 3RT (A83005)","A83005","00C",20.99,"17:42:00","Consent given","Other","blisters on skin","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-","feedback form should be able to get pritned off seperately for patient to fill in as same pharmacist feedback; how can you expect patient to be honest in front of the pharmacist? vice versa \r\npharmacy dont have the right tools to examine patient also teh clinical skills to diagnose the issue","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155082948,"CGB",58969737,10,"SR7",27.49,"Male","00D","Deneside","County Durham",5,1,10,1,1,1,7,1,1,1,86,9,45,5,93,10,98,10,62,7,92,10,42,5,15,2,4,1,10,1,24,3,"Eilbeck Deneside (The Avenue) - FEM40","completed","-","-","-","-","Claimable","Eilbeck Deneside (The Avenue)","1 The Avenue, Deneside, Seaham SR7 8LQ","FEM40",155082951,"Jayne Simpson",2036206,"Yes",null,"Avenue Family Practice, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83004)","A83004","00D",0.59,"10:40:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,10,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-","patient attended before 111 referral came through to system","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155068017,"LKA",58962876,4,"SR7",28.77,"Female","00D","Dawdon","County Durham",23,3,21,3,13,2,28,3,8,1,77,8,54,6,86,9,69,7,96,10,55,6,58,6,47,5,17,2,18,2,44,5,"Eilbeck Harbour (Seaham PCC) - FKG29","completed","-","-","-","-","Claimable","Eilbeck Harbour (Seaham PCC)","Seaham Primary Care Centre, St Johns Square, Seaham. SR7 7JE","FKG29",155068020,"Tochukwu Okpara",2074468,"Yes",null,"Avenue Family Practice, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83004)","A83004","00D",1.18,"10:51:00","Consent given","High temperature","-","Yes","Other","Symptoms of a UTI infection","Patient has been given this advice","Patient has been given this advice","Yes","The symptoms of UTI have been reoccurring in the patient \"constantly\" according to her mother. We contacted the \\GP surgery to get an appointments for anti-biotics. Appointment booked for 3:45pm same day","-","-","Yes","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155133531,"PD",58992900,11,"TS17",57.16,"Male","00K","Ingleby Barwick East","Stockton-on-Tees",83,9,73,8,75,8,85,9,51,6,41,5,96,10,99,10,100,10,83,9,13,2,99,10,88,9,76,8,66,7,76,8,"Hepworth Chemist (Hepworth, Ingleby Barwick) - FTK35","completed","-","-","-","-","Claimable","Hepworth Chemist (Hepworth, Ingleby Barwick)","20 Greenside, Ingleby Barwick, Stockton On Tees TS17 0RR","FTK35",155133534,"Susan Harrison",2048501,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",3,"12:15:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Sudafed Decongestant 30mg/5ml liquid (McNeil Products Ltd) 100 ml",2.06,100,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone","Patient seemed happy with the service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155100048,"ALB",58978515,2,"NE37",13.27,"Female","00P","Washington North","Sunderland",21,3,20,2,15,2,15,2,10,1,48,5,60,6,88,9,92,10,58,6,34,4,48,5,24,3,10,1,23,3,19,2,"LloydsPharmacy (Branch: 6849 - Concord) - FL427","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6849 - Concord)","1 Heworth Road, Concorde, Washington NE37 2PY","FL427",155100051,"Forster Tafirejeyi",2054179,"Yes",null,"Concord Medical Practice, The Hlth Centre, Victoria Road, Washington, Tyne & Wear NE37 2PU (A89022)","A89022","00P",0.52,"15:05:00","Consent given","Allergic rash","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155098077,"MAJ",58977606,3,"TS23",48.5,"Female","00K","Billingham East","Stockton-on-Tees",18,2,18,2,17,2,6,1,13,2,52,6,33,4,90,9,92,10,62,7,32,4,56,6,3,1,19,2,15,2,37,4,"Tesco Instore Pharmacy (Tesco, Billingham) - FEP92","completed","-","-","-","-","Claimable","Tesco Instore Pharmacy (Tesco, Billingham)","Leaholme Road, Billingham, Cleveland, TS23 3TA","FEP92",155098080,"Ghulam Madni",2078767,"Yes",null,"The Roseberry Practice, Abbey Health Centre, Finchale Avenue, Billingham, Cleveland TS23 2DG (A81610)","A81610","00K",1.35,"16:45:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155135916,"LO",58993839,34,"TS3",56.2,"Female","00M","Berwick Hills & Pallister","Middlesbrough",3,1,2,1,4,1,5,1,6,1,63,7,4,1,78,8,85,9,46,5,78,8,29,3,8,1,4,1,2,1,10,1,"The Crossfell Pharmacy (Crossfell, Berwick Hills Centre) - FT436","completed","-","-","-","-","Claimable","The Crossfell Pharmacy (Crossfell, Berwick Hills Centre)","The Berwick Hills Centre, Ormesby Road, Middlesbrough TS3 7RP","FT436",155135919,"vasilios diamantidis",2065647,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","09:30:00","Consent given","Other","pain under arm","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","This service and the details have not been properly advertised within community pharmacy.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155096673,"TVB",58976847,19,"TS18",52.67,"Male","00K","Stockton Town Centre","Stockton-on-Tees",8,1,7,1,10,1,11,2,5,1,70,7,7,1,39,4,44,5,24,3,75,8,36,4,7,1,17,2,4,1,9,1,"Well (Branch: 200419 - Durham - Gilesgate) - FHD04","completed","-","-","-","-","Claimable","Well (Branch: 200419 - Durham - Gilesgate)","25 Gilesgate, Gilesgate, Durham DH1 1QW","FHD04",155096676,"Craig Burdon",2059150,"Yes",null,"Alma Medical Centre, Nolan Place, Stockton-On-Tees TS18 2BP (A81067)","A81067","00K",1.41,"14:40:00","Consent given","Other","rash on face possible impetigo","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","I think he has impetigo on his face. I have therefore referred him to in-hours GP.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","No","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155068971,"IEBQ",58963221,3,"SR8",33.86,"Male","00D","Passfield","County Durham",8,1,10,1,2,1,20,2,2,1,72,8,36,4,98,10,97,10,81,9,68,7,41,5,36,4,11,2,14,2,17,2,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",155068974,"Kay Crockatt",2043630,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",0.93,"09:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Paracetamol 120mg/5ml oral suspension paediatric sugar free 100 ml",1.19,200,"-","-","No","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Fairly satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155138280,"EMM",58994901,3,"NE26",19.27,"Female","99C","Whitley Bay","North Tyneside",43,5,41,5,32,4,64,7,19,2,98,10,39,4,55,6,49,5,55,6,99,10,64,7,48,5,80,8,57,6,21,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155138283,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155150685,"SBS",58999755,27,"SR4",20.42,"Female","00P","Millfield","Sunderland",20,2,17,2,16,2,17,2,9,1,82,9,46,5,46,5,39,4,49,5,94,10,37,4,15,2,20,2,8,1,20,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155150688,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155195001,"AMC",59021961,2,"NE33",17.37,"Female","00N","Simonside and Rekendyke","South Tyneside",8,1,9,1,3,1,21,3,5,1,18,2,33,4,55,6,83,9,18,2,34,4,18,2,16,2,28,3,8,1,15,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155195004,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155180931,"AS",59015487,33,"DL17",36.12,"Male","00D","Chilton","County Durham",46,5,44,5,30,3,50,5,33,4,62,7,49,5,81,9,67,7,83,9,30,3,73,8,63,7,38,4,40,4,55,6,"A R McConnell Ltd (T/A The Village Pharmacy) - FPL65","completed","-","-","-","-","Claimable","A R McConnell Ltd (T/A The Village Pharmacy)","Pioneering Care Centre, Cobbler's Hall, Burn Lane DL5 4SE","FPL65",155180934,"alisdair mcconnell",2033720,"Yes",null,"Ferryhill And Chilton Medical Practice, Durham Road, Ferryhill, County Durham DL17 8JJ (A83045)","A83045","00D",3.59,"15:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chlorphenamine 4mg tablets 28 tablet",2.7143,28,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155203554,"AW",59025492,8,"SR8",33.16,"Male","00D","Peterlee East","County Durham",2,1,1,1,1,1,4,1,1,1,49,5,43,5,99,10,100,10,84,9,44,5,37,4,6,1,5,1,1,1,18,2,"Asda Pharmacy (Branch: 4178 - Peterlee) - FDE75","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4178 - Peterlee)","Asda Stores Ltd, Surtees Road, Peterlee SR8 5HA","FDE75",155203560,"Amanda Solaiman",2064668,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",0.92,"17:49:00","Consent given","Cough","-","Yes","Other","Painful toes","Patient has been given this advice","Patient has been given this advice","Yes","Patient has a temperature on and off, being sick with the cough. Producing coloured phlegm and has had this for about 2 weeks","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155161050,"KAP",59005326,9,"SR3",22.11,"Male","00P","Silksworth","Sunderland",21,3,15,2,13,2,18,2,11,2,90,9,60,6,84,9,89,9,53,6,82,9,54,6,20,2,16,2,18,2,19,2,"Asda Pharmacy (Grangetown) - FXD93","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4638 - Grangetown)","Asda Superstore, Leechmere Rd Ind Est, Grangetown SR2 9TT","FXD93",155161053,"Temidayo Adegboye",2070208,"Yes",null,"Dr Lefley & Associates, Pallion Health Centre, Hylton Road, Sunderland SR4 7XF (A89007)","A89007","00P",3.01,"12:30:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone","customer was happy for information supplied and sign posting","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155210637,"JDP",59028210,9,"SR2",24.73,"Male","00P","Ryhope","Sunderland",36,4,33,4,29,3,44,5,16,2,36,4,60,6,94,10,93,10,74,8,23,3,51,6,68,7,27,3,51,6,14,2,"Asda Pharmacy (Grangetown) - FXD93","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4638 - Grangetown)","Asda Superstore, Leechmere Rd Ind Est, Grangetown SR2 9TT","FXD93",155210640,"Temidayo Adegboye",2070208,"Yes",null,"Southlands Medical Group, Ryhope Health Centre, Black Road, Ryhope, Sunderland SR2 0RX (A89035)","A89035","00P",0.25,"20:30:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155140521,"MS",58995447,76,"NE38",13.75,"Male","00P","Washington South","Sunderland",55,6,53,6,45,5,46,5,25,3,67,7,72,8,89,9,99,10,52,6,32,4,78,8,51,6,39,4,66,7,46,5,"Asda Pharmacy (Branch: 4692 - Washington) - FMP96","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4692 - Washington)","Washington Centre, Washington NE38 7NF","FMP96",155140524,"Muhammad Darawsha",2063126,"Yes",null,"Dr Dixit'S Practice, The Galleries Health Centre, Washington, Tyne & Wear NE38 7NQ (A89012)","A89012","00P",0.76,"09:51:00","Consent given","Other","Swelling in the feet","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patient happy from the information","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155210301,"MW",59028111,50,"NE62",23.35,"Male","00L","Stakeford","Northumberland",47,5,47,5,36,4,33,4,31,4,60,6,55,6,80,8,66,7,84,9,28,3,74,8,27,3,40,4,60,6,40,4,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",155210304,"Barbara Aslett",2070547,"Yes",null,"Guidepost Medical Group, North Parade, Choppington, Northumberland NE62 5RA (A84020)","A84020","00L",1.86,"20:15:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155200548,"BJL",59024322,4,"NE32",15.28,"Male","00N","Bede","South Tyneside",12,2,10,1,8,1,14,2,7,1,14,2,75,8,91,10,98,10,57,6,23,3,21,3,15,2,14,2,14,2,10,1,"Chemcare Ltd (89 Edinburgh Road) - FK575","completed","-","-","-","-","Claimable","Chemcare Ltd (89 Edinburgh Road)","89 Edinburgh Road, Jarrow NE32 4BB","FK575",155200551,"Laura Rowley",2063464,"Yes",null,"Mayfield Medical Group, Park Road, Jarrow, Tyne & Wear NE32 5SE (A88004)","A88004","00N",1.54,"17:24:00","Consent given","Sore throat","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Paracetamol 120mg/5ml oral suspension paediatric sugar free 100 ml",1.19,200,"-","-","Yes","Yes","Simple linctus paediatric sugar free 200 ml",0.645,200,"-","No","-","-","-","-","-","-","-","No","-","Pharmacy closes at 17:30, patient and father presented at 17:24. Had checked pharmaoutcomes for any cprs referrals at 17:15. \r\n\r\nWould be helpful to have a mock patient to practice on, as would have felt more confident delivering the service if I'd practiced first. \r\n\r\nHowever very easy to navigate, so thumbs up for that. Well done Mike, Andre and the rest of the team for getting this up and running. \r\n\r\nI used pharmaoutcomes for the consultation, just did't press save as i wanted to show my pre-reg. Apologies for not completing on the night.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155139378,"CT",58995144,54,"TS4",57.53,"Female","00M","Marton East","Middlesbrough",67,7,76,8,72,8,89,9,58,6,21,3,22,3,84,9,86,9,58,6,8,1,90,9,85,9,87,9,81,9,71,8,"F I Maguire (Marton Pharmacy) - FYK43","completed","-","-","-","-","Claimable","F I Maguire (Marton Pharmacy)","4 Marton Estates Square, Stokesley Road, Middlesborough TS7 8DU","FYK43",155139381,"jonathan thomson",2085599,"Yes",null,"Martonside Medical Centre, 1A Martonside Way, Middlesbrough, Cleveland TS4 3BU (A81020)","A81020","00M",1.41,"10:32:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 200mg caplets (Wockhardt UK Ltd) 16 tablet",1.25,32,"-","-","Yes","Yes","Sudafed Decongestant 60mg tablets (McNeil Products Ltd) 12 tablet",18.75,12,"-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed","F I Maguire (Marton Pharmacy)","4 Marton Estates Square, Stokesley Road, Middlesborough TS7 8DU","FYK43",158041386,"2018-01-24","Yes","Ibuprofen 200mg tabs (24)",1,32,"No","-","-","-","Claimed"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155200659,"DB",59024355,8,"DH4",19.63,"Male","00P","Houghton","Sunderland",12,2,9,1,7,1,11,2,5,1,62,7,74,8,99,10,99,10,84,9,50,5,44,5,13,2,10,1,12,2,16,2,"Kepier Pharmacy - FCG10","completed","-","-","-","-","Claimable","Kepier Pharmacy","Kepier Medical Practice, Leyburn Grove, Houghton-Le-Spring DH4 5EQ","FCG10",155200662,"William Thomas Burlace",2087335,"Yes",null,"Westbourne Medical Group, Westbourne Surgery, Kelso Grove,Shiney Row, Houghton-Le-Spring DH4 4RW (A89030)","A89030","00P",2.52,"17:25:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Referral to the walk in centre","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155166900,"ALM",59008413,39,"NE32",13.99,"Female","00N","Monkton","South Tyneside",80,8,71,8,65,7,77,8,46,5,86,9,78,8,86,9,88,9,60,6,57,6,68,7,83,9,65,7,71,8,61,7,"LloydsPharmacy (Branch: 6368 - Hawkeys Lane) - FXN15","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6368 - Hawkeys Lane)","Hawkeys Lane Health Centre, Hawkeys Lane, North Shields NE29 0SF","FXN15",155166903,"SHIVAN IKOHLI",2058812,"Yes",null,"Mayfield Medical Group, Park Road, Jarrow, Tyne & Wear NE32 5SE (A88004)","A88004","00N",0.77,"13:00:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155140584,"KLS",58995471,8,"SR8",30.62,"Female","00D","Easington","County Durham",81,9,90,9,54,6,82,9,38,4,87,9,91,10,86,9,79,8,73,8,46,5,89,9,95,10,66,7,88,9,90,9,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-","-","-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",155140587,"miss julie shaw",2200357,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",3.42,"09:15:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155190564,"AAM",59019936,3,"SR8",33.31,"Female","00D","Peterlee East","County Durham",3,1,4,1,2,1,10,1,1,1,60,6,9,1,96,10,97,10,73,8,47,5,44,5,26,3,4,1,2,1,13,2,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-","-","-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",155190570,"miss julie shaw",2200357,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",0.69,"16:20:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Mandanol Infant paracetamol 120mg/5ml oral suspension (M & A Pharmachem Ltd) 200 ml",0.525,200,"-","-","Yes","Yes","Care Ibuprofen for Children 100mg/5ml oral suspension (Thornton & Ross Ltd) 100 ml",1.72,100,"-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155140602,"TC",58995480,46,"SR8",33.2,"Female","00D","Peterlee West","County Durham",15,2,18,2,8,1,22,3,8,1,77,8,11,2,86,9,94,10,53,6,58,6,53,6,23,3,22,3,19,2,32,4,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",155140605,"Kay Crockatt",2043630,"Yes",null,"The Horden Group Practice, Horden Group Practice, Sunderland Road, Horden, Peterlee, County Durham SR8 4QP (A83044)","A83044","00D",1.7,"09:25:00","Consent given","'Flu","-","Yes","Headache/Migraine","-","Patient has been given this advice","Patient has been given this advice","Yes","called surgery and appointment arranged for 11:15 this morning at Horden site","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Fairly satisfied","No","-","Patient had already seen GP and been prescribed antibiotics on Monday their condition had worsened and the treatments prescribed for pain relief were not sufficient as they had already been treated by GP with Prescription only medication Pharmacy medications would not be appropriate to give further relief of symptoms","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155191140,"RJS",59020182,22,"TS14",64.21,"Female","00M","Guisborough","Redcar and Cleveland",22,3,17,2,13,2,43,5,12,2,97,10,25,3,61,7,42,5,92,10,78,8,78,8,37,4,48,5,21,3,18,2,"Well (Branch: 200439 - Guisborough - Westgate) - FHW64","completed","-","-","-","-","Claimable","Well (Branch: 200439 - Guisborough - Westgate)","16 Westgate, Guisborough, Cleveland, TS14 6BA","FHW64",155191143,"colin hayes",2047838,"Yes",null,"The Garth Surgery, Rectory Lane, Guisborough TS14 7DJ (A81032)","A81032","00M",0.6,"16:20:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: as ked lady to make appointment with GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","I hadn't received cprs message until after patient had come for consultation","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155216373,"EP",59030067,60,"DH2",15.57,"Female","00J","Chester-le-Street South","County Durham",89,9,87,9,78,8,93,10,52,6,46,5,96,10,99,10,97,10,89,9,15,2,98,10,98,10,82,9,87,9,77,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155216376,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155224344,"KM",59033763,30,"SR6",22.13,"Female","00P","Fulwell","Sunderland",77,8,69,7,52,6,79,8,43,5,99,10,88,9,87,9,85,9,66,7,77,8,89,9,81,9,71,8,82,9,63,7,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155224347,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155236752,"GDMD",59039529,4,"NE13","-","Male","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-",null,"rejected","-","-","-","-","Refer",{"$nulls":3},155236755,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155241048,"MAB",59041491,68,"TS19",49.91,"Female","00K","Roseworth","Stockton-on-Tees",46,5,50,5,28,3,48,5,19,2,93,10,59,6,83,9,95,10,44,5,57,6,87,9,41,5,53,6,46,5,61,7,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155241051,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155242212,"AWE",59042040,25,"NE12",11.43,"Male","99C","Benton","North Tyneside",32,4,23,3,21,3,25,3,20,2,81,9,90,9,86,9,86,9,62,7,78,8,44,5,26,3,24,3,15,2,39,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155242215,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155245482,"ASC",59043804,2,"SR8",33.03,"Female","00D","Peterlee East","County Durham",3,1,4,1,2,1,10,1,1,1,60,6,9,1,96,10,97,10,73,8,47,5,44,5,26,3,4,1,2,1,13,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155245485,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155247915,"ZH",59045064,77,"SR7",26.09,"Female","00D","Murton","County Durham",52,6,49,5,28,3,41,5,36,4,83,9,84,9,101,11,100,10,97,10,50,5,72,8,53,6,30,3,45,5,52,6,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155247918,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155260647,"MJJH",59051121,17,"DH9",12.1,"Female","00J","Annfield Plain","County Durham",9,1,5,1,6,1,9,1,9,1,60,6,24,3,98,10,94,10,85,9,47,5,46,5,6,1,14,2,5,1,9,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155260650,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155280054,"LERR",59059950,2,"NE28",12.06,"Male","99C","Wallsend","North Tyneside",15,2,12,2,10,1,24,3,10,1,87,9,23,3,32,4,30,3,32,4,89,9,46,5,25,3,23,3,8,1,20,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155280057,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155281986,"AG",59060601,37,"NE8",6.62,"Female","13T","Lobley Hill and Bensham","Gateshead",23,3,18,2,17,2,35,4,16,2,76,8,23,3,51,6,49,5,43,5,89,9,35,4,37,4,33,4,26,3,12,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155281989,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284308,"TL",59061285,65,"DL1",51.45,"Male","00C","Eastbourne","Darlington",35,4,30,3,33,4,24,3,32,4,86,9,23,3,63,7,78,8,31,4,58,6,68,7,26,3,22,3,35,4,31,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284311,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155269038,"NLH",59055225,25,"SR5",17.31,"Female","00P","Redhill","Sunderland",12,2,8,1,8,1,11,2,5,1,76,8,57,6,91,10,91,10,67,7,76,8,40,4,34,4,4,1,10,1,6,1,"Asda Pharmacy (Branch: 4639) - FW190","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4639 - Boldon Colliery)","North Road, Boldon Colliery NE35 9AR","FW190",155269041,"balvinder galsinh",2065942,"Yes",null,"Deerness Park Medical Group, Deerness Park Medical Centre, Suffolk St, Hendon, Sunderland, Tyne & Wear SR2 8AD (A89001)","A89001","00P",5.99,"18:00:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Day Nurse capsules (GlaxoSmithKline Consumer Healthcare) 20 capsule 2 x 10 capsules",19.05,20,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155222166,"PAO",59032722,66,"SR7",28.84,"Male","00D","Dawdon","County Durham",17,2,20,2,8,1,15,2,9,1,86,9,29,3,79,8,71,8,71,8,91,10,44,5,28,3,8,1,17,2,60,6,"Eilbeck Harbour (Seaham PCC) - FKG29","completed","-","-","-","-","Claimable","Eilbeck Harbour (Seaham PCC)","Seaham Primary Care Centre, St Johns Square, Seaham. SR7 7JE","FKG29",155222169,"Patrick Thomas Russell",2079532,"Yes",null,"The New Seaham Medical Group, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83071)","A83071","00D",0.59,"10:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Chesty Cough 100mg/5ml oral solution (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155244186,"GDMD",59043159,4,"NE13","-","Male","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","J and J Whittaker (Chemists) Ltd - FXP48","completed","-","-","-","-","Claimable","J and J Whittaker (Chemists) Ltd","32 Wansbeck Road South, Newcastle Upon Tyne, NE3 3HQ","FXP48",155244189,"Bhavna Patel",2039723,"Yes",null,"Brunton Park Clinic, Princes Road,Brunton Pk, Newcastle Upon Tyne NE3 5NF (A86033)","A86033","00G","-","13:45:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","Yes","Patients temperature not controlled using paraceatmol and Ibuprofen. GP contacted for urgent appt - none available. GP practice asked patient to contact walk in centre","-","-","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155239197,"AP",59040660,32,"NE6",9.61,"Male","13T","Walker","Newcastle upon Tyne",3,1,2,1,3,1,4,1,3,1,53,6,17,2,66,7,88,9,28,3,93,10,19,2,8,1,3,1,3,1,4,1,"LloydsPharmacy (Branch: 6224 - Walker) - FQP85","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6224 - Walker)","436 Welbeck Road, Walker, Newcastle Upon Tyne NE6 2NY","FQP85",155239200,"chinyelu ogbummor",2076133,"Yes",null,"St.Anthony'S Health Centre, St.Anthony's, Med Group, St.Anthony's, Road, Walker, Newcastle Upon Tyne NE6 2NN (A86040)","A86040","00G",0.79,"13:25:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","appointment made with patients gp","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Fairly satisfied","Yes","Fairly satisfied","No","-","If patients have already seen the gp about a condition. I don't think there should still be referred to us.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155222148,"DJO",59032713,77,"S40",192.74,"Female","04J","Loundsley Green","Chesterfield",35,4,30,3,22,3,39,4,25,3,55,6,56,6,81,9,74,8,69,7,38,4,49,5,40,4,37,4,36,4,36,4,"LloydsPharmacy (Branch: 6702 - Wrekenton) - FRH52","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6702 - Wrekenton)","1 Springwell Road, Wrekenton, Gateshead NE9 7JN","FRH52",155222151,"Andy Burrells",2216619,"Yes",null,"Avenue House Surgery, 109 Saltergate, Chesterfield, Derbyshire S40 1LE (C81084)","C81084","04J",2.06,"11:00:00","Consent given","Other","Chest Infection","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Called hub- referred to GP Washington Emergency Care Centre","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will go to an urgent care centre","Neither satisfied nor dissatisfied","No","Very satisfied","No","-","This referral was not helpful to the patient as she needed Abx and Steroid Tx. She should have been assessed appropriately by 111 and sent to an OOH GP or ECC","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155242344,"HLS",59042100,51,"TS27",43.04,"Female","00K","Rural West","Hartlepool",63,7,78,8,73,8,83,9,51,6,6,1,63,7,75,8,59,6,85,9,2,1,96,10,86,9,73,8,85,9,71,8,"LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road) - FXH17","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road)","29 Wynyard Road, Hartlepool, Cleveland TS25 3LB","FXH17",155242347,"saqib bilal",2205300,"Yes",null,"Hart Medical Practice, Surgery Lane, Hartlepool, Cleveland TS24 9DN (A81041)","A81041","00K",3.98,"16:00:00","Consent given","Other","stomach discomfort","Yes","Other","rhinitis","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","great service, easy to use","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155268738,"RIA",59055087,10,"DL3",50.64,"Female","00C","College","Darlington",80,8,72,8,66,7,99,10,58,6,97,10,34,4,81,9,76,8,65,7,61,7,96,10,100,10,95,10,98,10,56,6,"LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington) - FGQ36","completed","-","-","-","-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington)","150 Victoria Road, Darlington, DL1 5JG","FGQ36",155268741,"Ramzi Nasser",2071668,"Yes",null,"Moorlands Surgery, 139A Willow Road, Darlington, County Durham DL3 9JP (A83010)","A83010","00C",1.54,"17:04:00","Consent given","High temperature","-","Yes","Headache/Migraine","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Other: minor ailment scheme","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-","patient's representative been advised on how to manage her fever with paracetamol and ibuprofen\r\n\r\nbeen advised to offer Ruby regularly fluid and to watch any signs of dehydration(dry mouth, headache)\r\n\r\nbeenadvised to make sure that she gets enough rest over the weekend","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155228325,"OAE",59035635,8,"TS25",47.59,"Male","00K","Seaton","Hartlepool",59,6,51,6,35,4,67,7,32,4,88,9,84,9,95,10,96,10,71,8,42,5,99,10,78,8,53,6,62,7,47,5,"Norchem Healthcare Ltd (Norchem, Seaton Carew) - FG416","completed","-","-","-","-","Claimable","Norchem Healthcare Ltd (Norchem, Seaton Carew)","T/A Pharmacy @ Seaton, 68a Elizabeth Way, Seaton Carew, Hartlepool, TS25 2AX","FG416",155228328,"Martin Linford",2052048,"Yes",null,"The Koh Practice (Dr Chiu), The Health Centre, Victoria Road, Hartlepool, Cleveland TS26 8DB (A81060)","A81060","00K",2.83,"12:20:00","Consent given","Diarrhoea","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155266488,"JD",59053992,5,"TS19",48.79,"Male","00K","Roseworth","Stockton-on-Tees",6,1,5,1,5,1,4,1,6,1,51,6,36,4,85,9,93,10,50,5,40,4,43,5,8,1,4,1,5,1,14,2,"Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton) - FF653","completed","-","-","-","-","Claimable","Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton)","45 Redhill Road, Roseworth, Stockton-On-Tees, TS19 9BX","FF653",155266491,"Richard Lyness",2063816,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",2.63,"16:55:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.28,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Advised if not resolved, gets tight chest or green phlegm to see GP again","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155213898,"AH",59029281,3,"DH7",19.07,"Female","00J","Esh and Witton Gilbert","County Durham",29,3,24,3,20,2,26,3,12,2,90,9,69,7,78,8,60,6,95,10,89,9,50,5,19,2,36,4,30,3,28,3,"Well (Branch: 200111 - Langley Park - Front Street) - FDR43","completed","-","-","-","-","Claimable","Well (Branch: 200111 - Langley Park - Front Street)","40 Front Street, Langley Park, Durham DH7 9SA","FDR43",155213901,"Colin MacGregor",2059662,"Yes",null,"Park House Surgery (Durham), Lanchester Medical Centre, Durham Road, Lanchester, Durham, DH7 0LP (A83072)","A83072",null,5.02,"08:35:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.28,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155214114,"MJF",59029350,19,"DH7",19.15,"Male","00J","Esh and Witton Gilbert","County Durham",47,5,44,5,34,4,49,5,37,4,30,3,69,7,87,9,70,7,95,10,14,2,70,7,54,6,42,5,49,5,47,5,"Well (Branch: 200111 - Langley Park - Front Street) - FDR43","completed","-","-","-","-","Claimable","Well (Branch: 200111 - Langley Park - Front Street)","40 Front Street, Langley Park, Durham DH7 9SA","FDR43",155214117,"Colin MacGregor",2059662,"Yes",null,"The Medical Group, Adrian Clark House, Sawmills Lne, Meadowfield, Durham, County Durham DH7 8NH (A83022)","A83022","00J",6.67,"08:40:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Codeine 15mg/5ml linctus 200 ml",0.95,200,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155215011,"LMG",59029641,4,"DL13",25.43,"Female","00D","Tow Law","County Durham",16,2,12,2,9,1,29,3,13,2,55,6,32,4,42,5,25,3,90,9,42,5,45,5,30,3,27,3,17,2,16,2,"Well (Branch: 200436 - Consett - Middle Street) - FQR60","completed","-","-","-","-","Claimable","Well (Branch: 200436 - Consett - Middle Street)","The Derwent Centre, Middle Street, Consett, Co Durham, DH8 5QP","FQR60",155215014,"Krystal Richardson",2068423,"Yes",null,"The Medical Group, Adrian Clark House, Sawmills Lne, Meadowfield, Durham, County Durham DH7 8NH (A83022)","A83022","00J",12.19,"09:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","contacted GP surgery, mam taking patient straight up for a sit and wait appointment\r\nadvised continue with paracetamol, plenty of rest and fluids and follow doctors advise","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155249409,"CJC",59045778,22,"DL1",49.76,"Female","00C","Stephenson","Darlington",24,3,24,3,14,2,25,3,17,2,78,8,42,5,43,5,41,5,36,4,47,5,68,7,37,4,17,2,29,3,41,5,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-","-","-","Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",155249412,"Francesca Jane Ball",2086966,"Yes",null,"Neasham Road Surgery, 186 Neasham Road, Darlington, Co. Durham DL1 4YL (A83013)","A83013","00C",1.85,"15:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Chesty Cough 100mg/5ml oral solution (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284554,"HS",59061375,1,"TS3",56.45,"Male","00M","Berwick Hills & Pallister","Middlesbrough",2,1,2,1,3,1,4,1,1,1,60,6,8,1,72,8,87,9,35,4,83,9,25,3,13,2,2,1,3,1,5,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284557,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284560,"MCJ",59061378,1,"DL3",48.68,"Female","00C","Brinkburn & Faverdale","Darlington",80,8,86,9,69,7,78,8,48,5,77,8,39,4,95,10,99,10,68,7,32,4,97,10,87,9,64,7,92,10,75,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284563,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284569,"FO",59061384,1,"TS1",54.1,"Male","00M","Central","Middlesbrough",6,1,10,1,19,2,3,1,7,1,50,5,2,1,13,2,13,2,20,2,97,10,17,2,1,1,10,1,7,1,3,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284572,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284641,"EJB",59061402,2,"DL1",51.33,"Male","00C","Eastbourne","Darlington",35,4,30,3,33,4,24,3,32,4,86,9,23,3,63,7,78,8,31,4,58,6,68,7,26,3,22,3,35,4,31,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284644,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284680,"FEC",59061414,3,"DH8",15.72,"Female","00J","Consett South","County Durham",32,4,27,3,19,2,32,4,15,2,68,7,68,7,99,10,97,10,89,9,36,4,71,8,24,3,41,5,36,4,19,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155284683,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285502,"JOD",59061717,13,"TS11",61.5,"Male","00M","St Germain's","Redcar and Cleveland",45,5,37,4,32,4,45,5,21,3,99,10,78,8,67,7,54,6,76,8,85,9,85,9,29,3,66,7,41,5,44,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155285505,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285871,"GAS",59061873,49,"TS10",57.9,"Male","00M","Kirkleatham","Redcar and Cleveland",44,5,40,4,34,4,41,5,18,2,71,8,62,7,95,10,92,10,78,8,29,3,92,10,36,4,45,5,41,5,43,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155285874,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155287308,"ARM",59062524,3,"NE35",16.41,"Female","00N","Boldon Colliery","South Tyneside",14,2,9,1,5,1,29,3,9,1,54,6,57,6,72,8,69,7,57,6,87,9,21,3,54,6,15,2,17,2,11,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155287311,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155288802,"KW",59063139,61,"SR7",26.37,"Female","00D","Murton","County Durham",8,1,8,1,3,1,8,1,3,1,56,6,76,8,100,10,97,10,94,10,60,6,32,4,15,2,5,1,7,1,21,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155288805,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155289471,"MRK",59063466,4,"DH7",21.88,"Male","00J","Deerness","County Durham",21,3,18,2,10,1,21,3,11,2,60,6,78,8,100,10,99,10,95,10,43,5,48,5,21,3,20,2,26,3,16,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155289474,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155299203,"AC",59067975,4,"TS6",57.35,"Female","00M","South Bank","Redcar and Cleveland",19,2,16,2,11,2,18,2,8,1,68,7,59,6,90,9,84,9,77,8,33,4,78,8,23,3,15,2,18,2,13,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155299206,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155299761,"FG",59068227,83,"TS7",58.49,"Male","00M","Marton East","Middlesbrough",67,7,76,8,72,8,89,9,58,6,21,3,22,3,84,9,86,9,58,6,8,1,90,9,85,9,87,9,81,9,71,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155299764,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155303247,"LH",59069688,3,"DL14",35.62,"Female","00D","Woodhouse Close","County Durham",16,2,13,2,10,1,26,3,9,1,22,3,54,6,100,10,100,10,93,10,18,2,42,5,51,6,13,2,13,2,25,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155303250,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155303367,"RJW",59069739,8,"TS6",58.66,"Male","00M","Eston","Redcar and Cleveland",26,3,26,3,21,3,37,4,10,1,57,6,24,3,90,9,83,9,77,8,22,3,88,9,31,4,43,5,9,1,43,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155303370,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155306718,"LTM",59071143,1,"TS12",66.11,"Male","00M","Skelton","Redcar and Cleveland",11,2,6,1,5,1,17,2,6,1,96,10,57,6,94,10,87,9,82,9,72,8,77,8,16,2,19,2,9,1,13,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155306721,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155312433,"AR",59073579,53,"TS1",53.87,"Male","00M","Newport","Middlesbrough",4,1,8,1,14,2,3,1,3,1,49,5,1,1,12,2,11,2,25,3,97,10,17,2,1,1,15,2,1,1,7,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155312436,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155321379,"KRD",59077212,52,"TS20",49.81,"Female","00K","Norton North","Stockton-on-Tees",18,2,14,2,12,2,17,2,16,2,91,10,15,2,70,7,90,9,31,4,88,9,53,6,14,2,21,3,9,1,17,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155321382,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155323776,"KJBRS",59078178,13,"DH6",31.43,"Female","00D","Trimdon and Thornley","County Durham",16,2,21,3,9,1,25,3,5,1,80,8,13,2,94,10,92,10,75,8,57,6,58,6,32,4,19,2,23,3,26,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155323779,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155325165,"RS",59078706,30,"NE13",9.27,"Male","13T","Castle","Newcastle upon Tyne",40,4,42,5,38,4,40,4,17,2,22,3,95,10,70,7,58,6,75,8,16,2,46,5,43,5,37,4,47,5,36,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155325168,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155326371,"NORB",59079042,0,"TS23",47.63,"Female","00K","Billingham North","Stockton-on-Tees",68,7,74,8,52,6,65,7,40,4,37,4,81,9,95,10,92,10,77,8,12,2,97,10,58,6,68,7,72,8,81,9,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155326374,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155326746,"TJV",59079105,27,"NE15",2.95,"Female","13T","Benwell and Scotswood","Newcastle upon Tyne",6,1,4,1,4,1,6,1,7,1,46,5,24,3,81,9,89,9,48,5,60,6,25,3,15,2,3,1,7,1,7,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155326749,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155310108,"GC",59072562,2,"DH2",14.71,"Female","00J","Chester-le-Street West Central","County Durham",70,7,64,7,66,7,79,8,34,4,50,5,59,6,99,10,100,10,82,9,20,2,83,9,98,10,58,6,81,9,34,4,"Amerikana LLP t/a Vigo Pharmacy (Drum Ind. Estate) - FW641","completed","-","-","-","-","Claimable","Amerikana LLP t/a Vigo Pharmacy (Drum Ind. Estate)","Unit 1D, Drum Industrial Estate, Chester-le-Street, DH2 1SS","FW641",155310111,"sri kanaparthy",2064216,"Yes",null,"Cestria Health Centre, Whitehill Way, Chester-Le-Street, County Durham DH2 3DJ (A83050)","A83050","00J",0.37,"13:00:00","Consent given","Other","CROUP LIKE SYMPTOMS AND FEVER","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155296983,"CLM",59067066,27,"DL9",66.26,"Female","03D","Colburn","Richmondshire",75,8,72,8,84,9,38,4,61,7,39,4,83,9,91,10,75,8,98,10,36,4,35,4,31,4,45,5,58,6,63,7,"Asda Pharmacy (Branch: 4587 - Bishop Auckland) - FA415","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4587 - Bishop Auckland)","South Church Road, Bishop Auckland, Count Durham DL14 7LB","FA415",155296986,"Charlotte Jessica McGurrell",2215852,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","12:00:00","Consent given","Headache/Migraine","-","Yes","Other","Rash behind ear","Patient has been given this advice","Patient has been given this advice","Yes","refer to urgent care","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Fairly satisfied","No","-","Referal to urgent care could be quicker, patient should not have to wait for call back from urgent care to arrange appointment - should be able to turn up like in the pharmacy.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155310573,"SJF",59072808,23,"DL16",29.66,"Male","00D","Spennymoor","County Durham",79,8,82,9,54,6,71,8,44,5,70,7,92,10,100,10,98,10,90,9,29,3,92,10,76,8,61,7,67,7,90,9,"Asda Pharmacy (Branch: 4987 - Spennymoor) - FE649","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4987 - Spennymoor)","St Andrews Lane, Spennymoor Count Durham DL16 6QB","FE649",155310576,"jarir jaljule",2069425,"Yes",null,"St Andrew's Medical Practice, Sensier House, St Andrew's, Lane, Spennymoor, County Durham DL16 6QA (A83001)","A83001","00D",1.32,"14:00:00","Consent given","Other","Impetigo","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Referred to GP/ 111","-","-","No","Other: Urged to make appointment at OOH or GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient should not have come to Pharmacy, as we are unable to treat impetigo.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284773,"HGM",59061456,3,"TS5",56.86,"Female","00M","Trimdon","Middlesbrough",59,6,59,6,59,6,66,7,37,4,28,3,63,7,71,8,78,8,42,5,12,2,73,8,76,8,53,6,66,7,43,5,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",155284776,"UDOSEN OKON",2067836,"Yes",null,"Bluebell Medical Centre, Bluebell Medical Centre, Trimdon Avenue, Acklam , Middlesbrough, Cleveland, TS5 8SB TS5 8SB (A81004)","A81004","00M",0.88,"10:38:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","PHONED OOH 111 AND ARRANGED A TELEPHONE CONSULTATION WITH PATIENT.","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155317647,"CJ",59075847,2,"NE63",25.39,"Male","00L","Ashington Central","Northumberland",12,2,10,1,7,1,11,2,14,2,88,9,17,2,68,7,80,8,35,4,89,9,46,5,10,1,14,2,8,1,39,4,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",155317650,"Svetlana Rjabova",2067256,"Yes",null,"Lintonville Medical Group, Lintonville Terrace, Ashington, Northumberland NE63 9UT (A84003)","A84003","00L",0.44,"16:40:00","Consent given","Cough","-","Yes","Other","inflammation","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","CalCough Children's syrup (McNeil Products Ltd) 125 ml",1.904,125,"-","-","Yes","Yes","Care Ibuprofen for Children 100mg/5ml oral suspension (Thornton & Ross Ltd) 100 ml",1.72,100,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155321154,"JVR",59077125,39,"TS20",49.23,"Female","00K","Norton North","Stockton-on-Tees",57,6,50,5,50,5,78,8,29,3,75,8,48,5,53,6,69,7,24,3,33,4,89,9,78,8,73,8,60,6,51,6,"Billingham Health Limited - FF873","completed","-","-","-","-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",155321157,"Adenike Oyefeso",2079930,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",0.63,"18:00:00","Consent given","Other","Shingles","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","Yes","Advised how to manage the symptoms and she require prescribed medication for suspected shingles rash.","-","-","Yes","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone","Helps the patient in an emergency conditions.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155323968,"JWR",59078277,7,"DL3",48.92,"Male","00C","Cockerton","Darlington",50,5,44,5,37,4,47,5,35,4,96,10,38,4,83,9,84,9,57,6,66,7,84,9,54,6,40,4,41,5,54,6,"Cockerton Pharmacy - FWQ54","completed","-","-","-","-","Claimable","Cockerton Pharmacy","5/7 West Auckland Road, Cockerton, Darlington, County Durham, DL3 9EJ","FWQ54",155323971,"uzma nadeem",2079977,"Yes",null,"Blacketts Medical Practice, 63-65 Bondgate, Darlington, County Durham DL3 7JR (A83034)","A83034","00C",1.91,"10:29:00","Consent given","Other","chronic constipation for 3 weeks","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284506,"DL",59061360,50,"DH8",11.97,"Male","00J","Leadgate and Medomsley","County Durham",35,4,30,3,19,2,52,6,24,3,27,3,90,9,78,8,59,6,97,10,11,2,79,8,57,6,46,5,29,3,41,5,"Consett Pharmacy (Number One Industrial Estate) - FRQ35","completed","-","-","-","-","Claimable","Consett Pharmacy (Number One Industrial Estate)","Unit 19b Number One Industrial Estate, Consett, Co Durham DH8 6SY","FRQ35",155284509,"kalyan chakravarthy kandregula",2080908,"Yes",null,"Queens Road Surgery, 83 Queens Road, Blackhill, Consett, County Durham DH8 0BW (A83049)","A83049","00J",2.8,"09:10:00","Consent given","Nasal congestion","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patient understood the importance of the consultation and acknowledged about the service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284767,"CO",59061453,56,"TS5",55.96,"Female","00M","Acklam","Middlesbrough",63,7,56,6,58,6,64,7,39,4,55,6,50,5,86,9,90,9,57,6,25,3,75,8,69,7,55,6,50,5,66,7,"David Jarvis Ltd (D Jarvis, Eastbourne Rd) - FW575","completed","-","-","-","-","Claimable","David Jarvis Ltd (D Jarvis, Eastbourne Rd)","43 Eastbourne Road, Middlesbrough TS5 6QN","FW575",155284770,"SALMAN KHAN",2075100,"Yes",null,"The Linthorpe Surgery, 378 Linthorpe Road, Middlesbrough, Cleveland TS5 6HA (A81026)","A81026","00M",1.99,"11:31:00","Consent given","Other","Cough","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Dry Cough 7.5mg/5ml oral solution sugar free (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284689,"LAD",59061420,6,"TS23",50.26,"Female","00K","Billingham South","Stockton-on-Tees",28,3,26,3,24,3,24,3,19,2,41,5,39,4,71,8,82,9,39,4,22,3,61,7,24,3,24,3,26,3,34,4,"Davidson Pharmacy Ltd (Davidson's Billingham) - FMC31","completed","-","-","-","-","Claimable","Davidson Pharmacy Ltd (Davidson's Billingham)","3 Station Road, Billingham, Cleveland TS23 1AG","FMC31",155284692,"john davidson",2031019,"Yes",null,"Queenstree Practice, The Health Centre, Queensway, Billingham, Cleveland TS23 2LA (A81014)","A81014","00K",1.98,"10:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","email","lily seemed ok but for persist cough which had previously been seen by GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155310075,"HJR",59072550,7,"NE10",10.45,"Female","13T","Windy Nook and Whitehills","Gateshead",11,2,11,2,10,1,7,1,7,1,19,2,54,6,97,10,100,10,74,8,25,3,26,3,10,1,6,1,16,2,13,2,"Fairmans Pharmacy (Pelaw) - FX287","completed","-","-","-","-","Claimable","Fairmans Pharmacy (Pelaw)","5 Brookfield Terrace, Pelaw, Gateshead NE10 0QU","FX287",155310078,"Elsa Mbikayi",2086118,"Yes",null,"Metro Interchange Surgery, New Century House, Jackson Street, Gateshead, Tyne & Wear NE8 1HR (A85012)","A85012","00F",4.05,"15:45:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284695,"KH",59061423,36,"NE38",15.07,"Female","00P","Washington Central","Sunderland",30,3,27,3,21,3,31,4,10,1,60,6,80,8,97,10,97,10,76,8,35,4,60,6,39,4,24,3,34,4,17,2,"G Whitfield Ltd (Front St Hetton) - FJP49","completed","-","-","-","-","Claimable","G Whitfield Ltd (Front St Hetton)","5 Front Street, Hetton-Le-Hole, Tyne And Wear DH5 9PE","FJP49",155284698,"Michael John Patrick Hardy",2217967,"Yes",null,"Hetton Group Practice, Hetton M/C,Francis Way, Hetton-Le-Hole, Tyne & Wear DH5 9EZ (A89004)","A89004","00P",8.84,"11:48:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Patient coughing up green sputum for past 3 days. Had recurrent kidney infections recently, and had 2 courses of antibiotics for this. Blood results have come back abnormal after recent test.","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284512,"RP",59061363,9,"DL17",36.14,"Female","00D","Chilton","County Durham",13,2,12,2,7,1,12,2,9,1,31,4,66,7,99,10,94,10,93,10,21,3,48,5,13,2,12,2,16,2,20,2,"Intrahealth pharmacy ltd T/A Chilton pharmacy - FPM81","completed","-","-","-","-","Claimable","Intrahealth pharmacy ltd T/A Chilton pharmacy","Chilton Health Centre, Dale Street, Chilton, Ferry Hill, DL17 0HF","FPM81",155284515,"Sarah Ford",2080672,"Yes",null,"Ferryhill And Chilton Medical Practice, Durham Road, Ferryhill, County Durham DL17 8JJ (A83045)","A83045","00D",3.52,"09:37:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Dioralyte Relief oral powder sachets blackcurrant (Sanofi) 6 sachet",41.6667,6,"-","-","No","-","-","-","-","-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","No","-","Use minor ailment scheme and signposted if symptoms worsen.\r\npatient's guardian said symptoms have reduced in severity","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155299698,"KJ",59068206,22,"DH6",27.81,"Male","00D","Shotton and South Hetton","County Durham",38,4,36,4,23,3,41,5,20,2,94,10,42,5,96,10,88,9,91,10,73,8,70,7,48,5,34,4,31,4,55,6,"J & J Pharmacy (West Grove Seaham) - FX542","completed","-","-","-","-","Claimable","J & J Pharmacy (West Grove Seaham)","1 West Grove, Westlea Estate, Seaham SR7 8EL","FGQ15",155299701,"jagdeep kler",2075201,"Yes",null,"Silverdale Family Practice, Sth Hetton Hc, Front St, South Hetton, County Durham DH6 2TH (A83627)","A83627","00D",0.96,"12:32:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"Yes",null,"Sent: 2017-12-09 13:04:15 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285208,"SJF",59061606,8,"TS7",60.14,"Male","00M","Marton West","Middlesbrough",87,9,92,10,89,9,95,10,48,5,25,3,94,10,100,10,101,11,84,9,8,1,98,10,95,10,88,9,93,10,73,8,"LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby) - FF308","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby)","9 High Street, Ormesby, Middlesbrough TS7 9PD","FF308",155285217,"John Adi Koranteng",2205495,"Yes",null,"Crossfell Health Centre, Crossfell Road, Berwick Hills, Middlesbrough, Cleveland TS3 7RL (A81019)","A81019","00M",4.36,"13:20:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Offered OTC cough remedies but patient already is using to treat cough.\r\nAdvised patient or monitor situation over next 24 hours.\r\nIf condition worsens then call 111 out of hours.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155288685,"GK",59063082,3,"TS6",58.97,"Female","00M","Normanby","Redcar and Cleveland",63,7,80,8,59,6,50,5,46,5,31,4,34,4,99,10,98,10,87,9,10,1,98,10,68,7,34,4,86,9,79,8,"LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby) - FF308","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby)","9 High Street, Ormesby, Middlesbrough TS7 9PD","FF308",155288688,"John Adi Koranteng",2205495,"Yes",null,"Crossfell Health Centre, Crossfell Road, Berwick Hills, Middlesbrough, Cleveland TS3 7RL (A81019)","A81019","00M",3.18,"10:53:00","Consent given","High temperature","-","Yes","Other","Vomiting","Patient has been given this advice","Patient has been given this advice","Yes","JK rang 111, advisor asked the patients mam to ring them direct so that they could triage the treatment","-","-","No","Other: escalation, pharmacist rang 111","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient with a chest infection shouldn't be sent top pharmacy, I cant give antibiotics here asim not a prescriber.\r\nPatient has wasted her time travelling here","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155286384,"JAT",59062059,5,"SR6",21.03,"Male","00P","Fulwell","Sunderland",92,10,84,9,79,8,79,8,55,6,93,10,97,10,95,10,99,10,67,7,53,6,95,10,90,9,64,7,87,9,75,8,"LloydsPharmacy (Branch: 6838 - Sea Road) - FCH62","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6838 - Sea Road)","8 Sea Road, Fulwell, Sunderland SR6 9BX","FCH62",155286387,"Margaret Smith",2024601,"Yes",null,"Monkwearmouth Health Centre, Dundas Street, Sunderland, Tyne & Wear SR6 0AB (A89040)","A89040","00P",2.68,"13:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155324706,"ALC",59078514,30,"TS17",53.84,"Male","00K","Mandale and Victoria","Stockton-on-Tees",10,1,7,1,8,1,11,2,9,1,78,8,15,2,78,8,77,8,58,6,62,7,52,6,13,2,10,1,6,1,8,1,"LloydsPharmacy (Branch: 7390 - Lloyds, Scandanavian House) - FQ013","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7390 - Lloyds, Scandanavian House)","Scandanavian House, 386 Linthorpe Road, Middlesbrough TS5 6HA","FQ013",155324709,"Rachel Laura Foster",2050903,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",1.28,"19:50:00","Consent given","Other","Trouble focusing eye, red eye","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: Offerred sale of drops but patient unable to use them. Refered to optometrist for follow up (previously seen 1 yr ago with issue)","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155298672,"CLP",59067750,19,"DL17",33.32,"Female","00D","Ferryhill","County Durham",29,3,21,3,20,2,25,3,20,2,94,10,41,5,92,10,99,10,58,6,75,8,70,7,34,4,18,2,14,2,27,3,"LloydsPharmacy (Branch: 7473 - Pease Way Medical Centre) - FWF67","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7473 - Pease Way Medical Centre)","Pease Way Medical Centre, 2 Pease Way, Newton Aycliffe, DL5 5NH","FWF67",155298675,"Margaret Smith",2024601,"Yes",null,"Ferryhill And Chilton Medical Practice, Durham Road, Ferryhill, County Durham DL17 8JJ (A83045)","A83045","00D",0.68,"12:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155289789,"BH",59063616,13,"TS19",48.41,"Male","00K","Hardwick and Salters Lane","Stockton-on-Tees",4,1,3,1,3,1,1,1,7,1,76,8,14,2,99,10,97,10,84,9,76,8,41,5,2,1,3,1,3,1,11,2,"LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington) - FGQ36","completed","-","-","-","-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington)","150 Victoria Road, Darlington, DL1 5JG","FGQ36",155289792,"Dhruva Kumar Nama",2065517,"Yes",null,"Alma Medical Centre, Nolan Place, Stockton-On-Tees TS18 2BP (A81067)","A81067","00K",3.16,"13:01:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Paracetamol 250mg/5ml oral suspension sugar free 200 ml",1.09,200,"-","-","No","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will go to an urgent care centre","Fairly satisfied","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155297115,"AH",59067141,60,"DL1",52.22,"Female","00C","Park East","Darlington",2,1,1,1,2,1,1,1,2,1,80,8,35,4,87,9,89,9,60,6,85,9,40,4,4,1,1,1,4,1,2,1,"LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington) - FGQ36","completed","-","-","-","-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington)","150 Victoria Road, Darlington, DL1 5JG","FGQ36",155297118,"Dhruva Kumar Nama",2065517,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",1.3,"12:08:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155292393,"ASB",59064834,27,"SR2",23.45,"Female","00P","Hendon","Sunderland",4,1,5,1,2,1,16,2,3,1,92,10,10,1,37,4,26,3,61,7,100,10,47,5,14,2,20,2,12,2,10,1,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-","-","-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",155292396,"miss julie shaw",2200357,"Yes",null,"Chester Surgery, 215 Chester Road, Sunderland SR4 7TU (A89623)","A89623","00P",2.45,"11:30:00","Consent given","Conjunctivitis (Acute bacterial)","-","Yes","Other","nasal congestion and blocked ear","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284836,"AJL",59061483,9,"NE34",16.14,"Male","00N","Bede","South Tyneside",12,2,9,1,6,1,18,2,6,1,45,5,53,6,91,10,99,10,58,6,77,8,19,2,31,4,11,2,16,2,10,1,"Neil Pharmacy - FQW18","completed","-","-","-","-","Claimable","Neil Pharmacy","95 Wenlock Road, South Shields NE34 9BD","FQW18",155284839,"joanne neil",2049705,"Yes",null,"Central Surgery, Cleadon Park Primary Cc, Prince Edward Road, South Shields, Tyne & Wear NE34 8PS (A88013)","A88013","00N",2.88,"10:21:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: advice and products on Pharmacy first given, and patients parent informed to seek GP appointment if symptoms persist.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285016,"BLR",59061546,12,"TS21",38.58,"Female","00D","Sedgefield","County Durham",96,10,91,10,80,8,98,10,64,7,75,8,89,9,100,10,96,10,95,10,31,4,97,10,97,10,95,10,82,9,96,10,"Phillips Chemists Ltd (Church Road) - FC276","completed","-","-","-","-","Claimable","Phillips Chemists Ltd (Church Road)","21a Church Road, Trimdon Village, Co Durham, TS29 6PY","FC276",155285019,"Colin Vallance",2029815,"Yes",null,"Dr.Jones & Partners, Harbinson House, Front Street, Sedgefield, Stockton-On-Tees, Cleveland TS21 3BN (A83054)","A83054","00D",0.43,"09:23:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Optrex Bacterial Conjunctivitis 1% eye ointment (Reckitt Benckiser Healthcare (UK) Ltd) 4 gram",97,4,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone","Customer satisfied with service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155295771,"SAS",59066493,39,"TS29",35.53,"Female","00D","Trimdon and Thornley","County Durham",16,2,14,2,6,1,16,2,7,1,86,9,67,7,100,10,99,10,96,10,73,8,54,6,25,3,10,1,17,2,21,3,"Phillips Chemists Ltd (Church Road) - FC276","completed","-","-","-","-","Claimable","Phillips Chemists Ltd (Church Road)","21a Church Road, Trimdon Village, Co Durham, TS29 6PY","FC276",155295774,"Colin Vallance",2029815,"Yes",null,"Dr.Jones & Partners, Harbinson House, Front Street, Sedgefield, Stockton-On-Tees, Cleveland TS21 3BN (A83054)","A83054","00D",4.74,"11:50:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-","Patient satisfied with service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284482,"EGR",59061351,3,"NE2",7.99,"Female","13T","South Jesmond","Newcastle upon Tyne",73,8,79,8,90,9,94,10,31,4,42,5,66,7,40,4,36,4,41,5,34,4,41,5,84,9,98,10,94,10,32,4,"Superdrug Pharmacy (Branch: 0750 - Northumberland Street) - FET99","completed","-","-","-","-","Claimable","Superdrug Pharmacy (Branch: 0750 - Northumberland Street)","46-52 Northumberland Street, Newcastle Upon Tyne NE1 7DF","FET99",155284485,"PETER YIP",2031417,"Yes",null,"Holly Medical Group, 17 Osborne Road,Jesmond, Newcastle Upon Tyne NE2 2AH (A86015)","A86015","00G",0.95,"11:03:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","Yes","phoned nhs 111. patient spoke to nhs 111.Gp WILL PHONE PATIENT WITH 2 HOURS.","-","-","Yes","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","Something else","Very satisfied","No","Fairly satisfied","Yes","email","referral process a bit slow.repeating symptoms again to nhs 111 and awaiting GP phone call.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155325789,"CNA",59078907,7,"TS23",48.26,"Female","00K","Billingham Central","Stockton-on-Tees",20,2,15,2,13,2,15,2,18,2,77,8,31,4,84,9,92,10,50,5,50,5,62,7,11,2,21,3,11,2,29,3,"Tesco Instore Pharmacy (Tesco, Billingham) - FEP92","completed","-","-","-","-","Claimable","Tesco Instore Pharmacy (Tesco, Billingham)","Leaholme Road, Billingham, Cleveland, TS23 3TA","FEP92",155325792,"Sohaib Iqbal",2082582,"Yes",null,"Kingsway Medical Centre, Kingsway, Billingham, Cleveland TS23 2LS (A81057)","A81057","00K",0.65,"11:30:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155304228,"RP",59070150,1,"TS26",44.27,"Male","00K","Victoria","Hartlepool",24,3,18,2,13,2,39,4,17,2,99,10,37,4,43,5,33,4,59,6,89,9,76,8,43,5,34,4,17,2,37,4,"Well (Branch: 200112 - Hartlepool - York Road) - FQN54","completed","-","-","-","-","Claimable","Well (Branch: 200112 - Hartlepool - York Road)","99A York Road, Hartlepool TS26 9DA","FQN54",155304231,"Juan C. Alvarez-Garcia",2085281,"Yes",null,"Hart Medical Practice, Surgery Lane, Hartlepool, Cleveland TS24 9DN (A81041)","A81041","00K",1.79,"13:30:00","Consent given","'Flu","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","No","-","quite professional","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285928,"HAC",59061894,3,"DH8",15.06,"Female","00J","Consett North","County Durham",54,6,48,5,39,4,70,7,33,4,60,6,62,7,72,8,54,6,91,10,26,3,81,9,70,7,65,7,47,5,41,5,"Well (Branch: 200436 - Consett - Middle Street) - FQR60","completed","-","-","-","-","Claimable","Well (Branch: 200436 - Consett - Middle Street)","The Derwent Centre, Middle Street, Consett, Co Durham, DH8 5QP","FQR60",155285931,"lynne byrne",2049775,"Yes",null,"Queens Road Surgery, 83 Queens Road, Blackhill, Consett, County Durham DH8 0BW (A83049)","A83049","00J",0.97,"11:15:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","advised patient that child needs to be assessed by gp especially as going on holiday monday","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","No","-","Something else","-","Very satisfied","Yes","Very satisfied","Yes","Phone","Patient should have been asked appropriate questions by 111 such as had she exhausted all otc treatment options before being referred to pharmacy as pharmacy cannot provide any further treatment and patient needed to go straight to walk in centre to be assessed by gp.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155285193,"JKB",59061600,31,"TS28",33.7,"Female","00D","Wingate","County Durham",14,2,17,2,6,1,14,2,4,1,82,9,53,6,100,10,95,10,95,10,78,8,46,5,19,2,11,2,21,3,24,3,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",155285196,"Kay Crockatt",2043630,"Yes",null,"Wingate Medical Practice Intrahealth, The Medical Centre, Front Street West, Wingate, County Durham TS28 5PZ (A83610)","A83610","00D",1.03,"10:50:00","Consent given","Cough","-","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155284857,"HE",59061489,2,"TS19",50.44,"Male","00K","Newtown","Stockton-on-Tees",1,1,1,1,1,1,2,1,2,1,49,5,20,2,84,9,93,10,49,5,57,6,29,3,2,1,4,1,1,1,3,1,"Well (Branch: 200737 - Stockton - Bishopton Lane) - FMP31","completed","-","-","-","-","Claimable","Well (Branch: 200737 - Stockton - Bishopton Lane)","70 Bishopton Lane, Stockton-on-Tees, Cleveland, TS18 2AJ","FMP31",155284860,"Osarogie Asoro",2072765,"Yes",null,"Riverside Medical Practice, Alma Street, Stockton-On-Tees, Cleveland TS18 2AP (A81629)","A81629","00K",0.89,"10:40:00","Consent given","Other","swollen glands on both sides of neck","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","He has a nasty cough with the temperature. Has been given some paracetamol but cannot take ibuprofen because of his Kidney(only has one kidney)","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will go to an urgent care centre","Very satisfied","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155290317,"OLGW",59063871,7,"TS3",57.04,"Male","00M","Brambles & Thorntree","Middlesbrough",1,1,1,1,1,1,2,1,1,1,23,3,13,2,87,9,97,10,51,6,35,4,22,3,7,1,1,1,1,1,6,1,"Whitworth Chemists Ltd (Whitworth, Thorntree) - FC889","completed","-","-","-","-","Claimable","Whitworth Chemists Ltd (Whitworth, Thorntree)","17 Beresford Buildings, Thorntree, Middlesbrough TS3 9NB","FC889",155290320,"jonathan thomson",2085599,"Yes",null,"Westbourne Medical Centre, 7 Trinity Mews,N. Ormesby, Middlesbrough TS3 6AL (A81012)","A81012","00M",2.76,"11:00:00","Consent given","Other","severe chest congestion- possible infection developing","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","requested call back from gp - possible need of ab to treat infection.","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155307009,"JM",59071263,2,"TS10",56.3,"Male","00M","Coatham","Redcar and Cleveland",18,2,20,2,8,1,45,5,12,2,96,10,30,3,21,3,12,2,65,7,70,7,79,8,57,6,33,4,33,4,32,4,"WW Scott (Scott's Redcar) - FQE19","completed","-","-","-","-","Claimable","WW Scott (Scott's Redcar)","Unit 3 Roseberry Shopping Centre, Lakes Estate, Redcar, Cleveland TS10 4NY","FQE19",155307012,"SARAH JANE MILES",2039620,"Yes",null,"The Coatham Road Surgery, The Coatham Surgery, Coatham Health Village, Redcar, Cleveland TS10 1SR (A81045)","A81045","00M",0.93,"14:30:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","as child had been unwell for over a week and has now started to complain of new symptoms (earache and wheeze) have referred on for doctor to call patients guardian, as may need to have ear examined in case of infection. Have advised regular paracetamol and ibuprofen in the mean time","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329431,"LMB",59079546,34,"TS7",57.83,"Female","00M","Ladgate","Middlesbrough",47,5,46,5,36,4,47,5,29,3,61,7,40,4,90,9,100,10,53,6,35,4,60,6,53,6,40,4,48,5,66,7,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155329434,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329674,"AB",59079642,5,"NE5",4.56,"Male","13T","Woolsington","Newcastle upon Tyne",2,1,2,1,4,1,1,1,1,1,23,3,43,5,94,10,96,10,67,7,38,4,20,2,1,1,2,1,4,1,6,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155329677,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329941,"ST",59079747,33,"NE23",15.6,"Female","00L","Cramlington East","Northumberland",27,3,28,3,22,3,20,2,18,2,26,3,55,6,99,10,98,10,84,9,18,2,48,5,10,1,38,4,33,4,34,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155329944,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155330058,"JH",59079777,67,"TS21",46.92,"Female","00K","Northern Parishes","Stockton-on-Tees",85,9,95,10,91,10,94,10,65,7,11,2,88,9,94,10,99,10,65,7,4,1,101,11,97,10,85,9,92,10,95,10,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155330061,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155330532,"ARL",59079927,29,"DH9",10.43,"Male","00J","Tanfield","County Durham",41,5,39,4,28,3,43,5,31,4,41,5,44,5,100,10,100,10,85,9,18,2,73,8,45,5,39,4,25,3,57,6,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155330535,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155330913,"HD",59080095,67,"TS10",59.23,"Female","00M","West Dyke","Redcar and Cleveland",88,9,85,9,72,8,88,9,55,6,52,6,94,10,98,10,99,10,77,8,17,2,100,10,89,9,81,9,82,9,74,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155330916,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155333334,"JJ",59081232,70,"NE24",21.02,"Male","00L","Cowpen","Northumberland",7,1,6,1,4,1,6,1,3,1,49,5,41,5,94,10,99,10,64,7,46,5,35,4,11,2,5,1,10,1,9,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155333337,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155333634,"EC",59081367,2,"NE66",48.09,"Female","00L","Alnwick","Northumberland",57,6,47,5,41,5,40,4,51,6,71,8,67,7,91,10,77,8,93,10,62,7,44,5,39,4,41,5,54,6,48,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155333637,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155340408,"OJW",59084169,7,"DL12",48.96,"Male","00D","Barnard Castle East","County Durham",36,4,37,4,22,3,32,4,16,2,74,8,76,8,83,9,67,7,92,10,74,8,39,4,28,3,35,4,72,8,30,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155340411,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155340519,"VJE",59084208,27,"NE24",21.11,"Female","00L","Cowpen","Northumberland",22,3,25,3,13,2,13,2,16,2,32,4,55,6,89,9,94,10,58,6,22,3,47,5,11,2,15,2,29,3,31,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155340522,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155341149,"OJ",59084397,3,"TS5",54.31,"Male","00M","Park","Middlesbrough",7,1,6,1,9,1,17,2,6,1,80,8,10,1,8,1,9,1,16,2,100,10,33,4,11,2,27,3,3,1,12,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155341152,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155344353,"TEGM",59085069,24,"SE6",410.25,"Female","08L","Whitefoot","Lewisham",40,4,36,4,41,5,52,6,52,6,41,5,20,2,27,3,40,4,12,2,84,9,16,2,68,7,38,4,29,3,46,5,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155344356,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155344374,"KM",59085078,12,"NE15",2.01,"Female","13T","Benwell and Scotswood","Newcastle upon Tyne",3,1,2,1,3,1,1,1,4,1,33,4,18,2,74,8,84,9,42,5,57,6,19,2,3,1,1,1,1,1,8,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155344377,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155330544,"RW",59079936,28,"DL14",34.62,"Male","00D","Coundon","County Durham",28,3,37,4,30,3,36,4,36,4,8,1,15,2,57,6,40,4,86,9,5,1,61,7,43,5,30,3,29,3,49,5,"Asda Pharmacy (Branch: 4587 - Bishop Auckland) - FA415","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4587 - Bishop Auckland)","South Church Road, Bishop Auckland, Count Durham DL14 7LB","FA415",155330547,"claire coleman",2043526,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","14:40:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155331291,"CPR",59080266,10,"NE24",19.77,"Male","00L","Kitty Brewster","Northumberland",78,8,77,8,59,6,66,7,66,7,52,6,69,7,97,10,94,10,84,9,18,2,97,10,73,8,56,6,81,9,73,8,"Asda Pharmacy (Branch: 4955 - Blyth) - FNC48","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4955 - Blyth)","Cowpen Road, Blyth, NE24 4LZ","FNC48",155331294,"hassan elsana",2057624,"Yes",null,"Marine Medical Group, The Health Centre, Thoroton Street, Blyth, Northumberland NE24 1DX (A84014)","A84014","00L",2.38,"15:26:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155334714,"NE",59081925,4,"TS5",55.39,"Male","00M","Acklam","Middlesbrough",76,8,78,8,64,7,66,7,53,6,84,9,50,5,70,7,75,8,44,5,45,5,82,9,62,7,65,7,74,8,84,9,"Asda Pharmacy (Portrack Lane) - FLL14","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 5001 - Portrack Lane)","Asda Superstore Portrack Lane, Stockton-On-Tees TS18 2PB","FLL14",155334717,"Michelle R Holmes",2073615,"Yes",null,"The Linthorpe Surgery, 378 Linthorpe Road, Middlesbrough, Cleveland TS5 6HA (A81026)","A81026","00M",1.94,"14:23:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Felt service was helpful for reassurance to patient.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329707,"RE",59079657,32,"NE61",29.34,"Male","00L","Lynemouth","Northumberland",10,1,9,1,5,1,8,1,9,1,53,6,35,4,99,10,91,10,97,10,46,5,39,4,5,1,14,2,8,1,31,4,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",155329710,"Shibu Joseph C J",2082541,"Yes",null,"Wellway Medical Group, The Surgery, Wellway, Morpeth, Northumberland NE61 1BJ (A84036)","A84036","00L",10.56,"12:30:00","Consent given","Other","Sweat rash","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155333058,"ELM",59081088,13,"TS10",58.35,"Female","00M","Kirkleatham","Redcar and Cleveland",3,1,2,1,1,1,8,1,4,1,44,5,33,4,91,10,92,10,65,7,22,3,64,7,11,2,7,1,5,1,3,1,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-","-","-","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",155333061,"Zoe Elizabeth Benbow",2027526,"Yes",null,"The Eston Surgery, Low Grange Health Village, Normanby Road, Eston, Cleveland TS6 6TD (A81065)","A81065","00M",6.47,"13:28:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329734,"FBB",59079669,3,"TS26",42.33,"Female","00K","Hart","Hartlepool",31,4,16,2,30,3,56,6,10,1,41,5,83,9,82,9,100,10,40,4,17,2,79,8,61,7,49,5,52,6,3,1,"LloydsPharmacy (Branch: 6482 - Lloyds Winterbottom Avenue) - FN996","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6482 - Lloyds Winterbottom Avenue)","Surgery Lane, Winterbottom Avenue, Hartlepool, TS24 9DN","FN996",155329737,"Nadira Ramdhan",2079228,"Yes",null,"Hart Medical Practice, Surgery Lane, Hartlepool, Cleveland TS24 9DN (A81041)","A81041","00K",0.98,"10:10:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: referall was not seen at the weekend but patient visited the GP and was diagnosed with tonsilitis","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","We have locum pharmacists at the weekend who are not always competent to carry out these referals and therefore it is left until the following week for the regular pharmacist to actually complete the admin","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155336079,"MM",59082522,39,"TS24",42.75,"Female","00K","De Bruce","Hartlepool",10,1,8,1,4,1,14,2,7,1,89,9,46,5,78,8,100,10,34,4,85,9,50,5,26,3,7,1,7,1,21,3,"LloydsPharmacy (Branch: 6482 - Lloyds Winterbottom Avenue) - FN996","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6482 - Lloyds Winterbottom Avenue)","Surgery Lane, Winterbottom Avenue, Hartlepool, TS24 9DN","FN996",155336082,"Nadira Ramdhan",2079228,"Yes",null,"West View Millenium Surgery A, West View Road, Hartlepool TS24 9LJ (A81631)","A81631","00K",0.78,"14:30:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Difflam 0.15% spray (Meda Pharmaceuticals Ltd) 30 ml",14.1333,30,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329875,"MH",59079729,34,"NE5",2.3,"Male","13T","Denton","Newcastle upon Tyne",16,2,12,2,15,2,19,2,8,1,31,4,33,4,89,9,95,10,58,6,29,3,35,4,24,3,15,2,12,2,15,2,"LloydsPharmacy (Branch: 6841 - Chapel House) - FT002","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6841 - Chapel House)","Chapel House Health Centre, Hillhead Parkway, Chapel House Estate, Newcastle Upon Tyne NE5 1LJ","FT002",155329878,"Anand Kapadia",2080527,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","00:00:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: none","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","NotClaimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155341173,"PRK",59084403,66,"NE47",23.63,"Male","00L","South Tynedale","Northumberland",55,6,95,10,89,9,84,9,72,8,2,1,99,10,7,1,3,1,100,10,1,1,90,9,74,8,87,9,93,10,89,9,"LloydsPharmacy (Branch: 7487 - Hexham) - FAP73","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7487 - Hexham)","Hexham General Hospital Site, Corbridge Road, Hexham NE46 1QJ","FAP73",155341176,"Laura Jakeman",2087076,"Yes",null,"The Sele Medical Practice, Hexham Primary Care Centre, Corbridge Road, Hexham, Northumberland NE46 1QJ (A84033)","A84033","00L",7.22,"09:00:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Patient self referred to GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155337255,"BH",59083044,77,"DL14",36.29,"Female","00D","Woodhouse Close","County Durham",1,1,1,1,1,1,1,1,1,1,40,4,36,4,99,10,97,10,90,9,61,7,21,3,4,1,1,1,1,1,2,1,"LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland) - FAL36","completed","-","-","-","-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland)","St Helen's Industrial Estate, St Helen's Auckland, Bishop Auckland, County Durham, DL14 9TT","FAL36",155337258,"Susan Etemad-Rad Corpe",2030923,"Yes",null,"Bishopgate Medical Centre, 178 Newgate Street, Bishop Auckland, County Durham DL14 7EJ (A83025)","A83025","00D",2.07,"10:00:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,10,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-","Information regarding the ailment the patient contacted 111 prior to contacting the patinet","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155329455,"DR",59079558,70,"TS17",53.56,"Female","00K","Mandale and Victoria","Stockton-on-Tees",30,3,23,3,25,3,32,4,19,2,99,10,28,3,57,6,57,6,43,5,98,10,67,7,45,5,23,3,19,2,39,4,"Pharmacy 365 (365 High Street) - FMH02","completed","-","-","-","-","Claimable","Pharmacy 365 (365 High Street)","161-162 High Street, Stockton-On-Tees TS18 1PL","FMH02",155329458,"Mohamed Saad Mohamed Omar Alnaggar",2205425,"Yes",null,"Woodbridge Practice, The Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81017)","A81017","00K",1.67,"10:20:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Fairly satisfied","No","-","it is helpful to the patients and easy for them","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","NotClaimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155332857,"DL",59080986,86,"NE65",39.75,"Male","00L","Shilbottle","Northumberland",80,8,78,8,69,7,83,9,74,8,22,3,100,10,79,8,60,6,97,10,9,1,78,8,80,8,81,9,63,7,84,9,"Well (Branch: 200122 - Alnwick - Infirmary Close HC) - FE264","completed","-","-","-","-","Claimable","Well (Branch: 200122 - Alnwick - Infirmary Close HC)","Infirmary Close, Alnwick NE66 2NS","FE264",155332860,"Christopher Walker",2202664,"Yes",null,"The Bondgate Surgery, Infirmary Close, Alnwick, Northumberland NE66 2NL (A84006)","A84006","00L",9.77,"10:30:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155344914,"KA",59085390,5,"TS5",55.17,"Male","00M","Linthorpe","Middlesbrough",61,7,52,6,48,5,71,8,33,4,82,9,58,6,78,8,83,9,49,5,55,6,64,7,76,8,62,7,47,5,69,7,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155344917,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155364825,"JLP",59094993,21,"NE2",7.22,"Male","13T","North Jesmond","Newcastle upon Tyne",78,8,83,9,91,10,91,10,26,3,62,7,87,9,43,5,38,4,46,5,93,10,23,3,80,8,96,10,77,8,23,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155364828,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155390112,"HLC",59107440,4,"TS23",49.31,"Female","00K","Billingham East","Stockton-on-Tees",9,1,5,1,5,1,5,1,13,2,58,6,78,8,92,10,88,9,73,8,41,5,48,5,7,1,6,1,8,1,12,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155390115,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155393484,"AHAA",59108988,39,"TS25",44.64,"Male","00K","Manor House","Hartlepool",9,1,8,1,4,1,9,1,5,1,89,9,48,5,95,10,94,10,76,8,78,8,55,6,16,2,6,1,8,1,15,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155393487,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155410905,"SLB",59117004,29,"SR8",30.92,"Female","00D","Easington","County Durham",81,9,90,9,54,6,82,9,38,4,87,9,91,10,86,9,79,8,73,8,46,5,89,9,95,10,66,7,88,9,90,9,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155410908,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155411394,"HJD",59117193,7,"NE32",14.94,"Male","00N","Fellgate and Hedworth","South Tyneside",17,2,12,2,11,2,25,3,11,2,23,3,56,6,93,10,98,10,63,7,33,4,23,3,28,3,23,3,7,1,18,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155411397,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155417142,"LG",59119542,1,"DH2",14.23,"Female","00J","Chester-le-Street West Central","County Durham",18,2,15,2,14,2,17,2,13,2,39,4,29,3,97,10,87,9,94,10,25,3,51,6,14,2,20,2,13,2,17,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155417145,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155419773,"CC",59120412,3,"TS5",54.37,"Female","00M","Linthorpe","Middlesbrough",29,3,31,4,30,3,49,5,10,1,89,9,9,1,56,6,55,6,43,5,67,7,64,7,51,6,45,5,41,5,28,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155419776,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155364018,"MP",59094606,67,"SR5",17.25,"Female","00P","Castle","Sunderland",18,2,14,2,12,2,14,2,7,1,75,8,77,8,96,10,98,10,71,8,72,8,41,5,29,3,8,1,20,2,15,2,"Davys Pharmacy - FRX14","completed","-","-","-","-","Claimable","Davys Pharmacy","2 Ethel Terrace, Castletown SR5 3BQ","FRX14",155364024,"kirsten hogan",2054628,"Yes",null,"Deerness Park Medical Group, Deerness Park Medical Centre, Suffolk St, Hendon, Sunderland, Tyne & Wear SR2 8AD (A89001)","A89001","00P",5.86,"12:15:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","called patients gp for apppointment as cough bottle would not be appropriate","-","-","No","Other: called gp surgery appointment not available","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","called bunnyhill. they were not aware of the cprs. Regardless of the fact that i believed the patient required an appoitment.Was told she must ring back tomorrow. Advised patient to attend the walk in centre","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155385084,"CLB",59104932,41,"NE33",19.33,"Female","00N","Beacon and Bents","South Tyneside",39,4,40,4,22,3,74,8,16,2,76,8,56,6,53,6,58,6,34,4,67,7,45,5,82,9,61,7,68,7,30,3,"Flagg Court Pharmacy Ltd - FD823","completed","-","-","-","-","Claimable","Flagg Court Pharmacy Ltd","Flagg Court Health Centre, Dale Street, South Shields, NE33 2LX","FD823",155385087,"joseph anthony schofield",2023290,"Yes",null,"Marsden Rd. Health Centre, Marsden Road, South Shields, Tyne & Wear NE34 6RE (A88003)","A88003","00N",1.83,"15:15:00","Consent given","Other","Patient describes a \"pulsing\" in the eyes","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Very satisfied","Yes","Fairly satisfied","Yes","Phone","The patient had already made an appointment to see her GP tomorrow and saw this as an interim measure. I was able to give her a leaflet on that which I believe to be her condition for which the treatment, should she elect to access it will be botox injections. I am not convinced she will believe the condition to be debilitating. As she already was determined to visit the GP I'm not convinced her coming here helped. However, she may read the leaflet and cancel the appointment. I suspect not though","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155379990,"AJT",59102466,4,"NE38",15.07,"Male","00P","Washington East","Sunderland",32,4,34,4,23,3,16,2,13,2,68,7,87,9,97,10,96,10,78,8,39,4,65,7,17,2,17,2,54,6,26,3,"LloydsPharmacy (Branch: 6222 - The Galleries) - FXR97","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6222 - The Galleries)","Independance Square, Washington, Sunderland, NE38 7SS","FXR97",155379993,"Jonathan Green",2037242,"Yes",null,"Encompass Gp Practice 2, The Galleries Health Centre, Washington, Tyne & Wear NE38 7NQ (Y02647)","Y02647","00P",1.67,"16:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-","would be much better if we had a minor ailments scheme in operation.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155354484,"MAH",59089716,26,"NE33",17.73,"Male","00N","Simonside and Rekendyke","South Tyneside",1,1,1,1,1,1,7,1,1,1,25,3,23,3,56,6,94,10,15,2,73,8,11,2,15,2,4,1,2,1,5,1,"LloydsPharmacy (Branch: 6839 - New George Street) - FV588","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6839 - New George Street)","Trinity Medical Centre, New George Street, South Shields NE33 5DU","FV588",155354487,"Aysha Hoque",2083031,"Yes",null,"Trinity Medical Centre, New George Street, South Shields, Tyne & Wear NE33 5DU (A88008)","A88008","00N",0.25,"11:10:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,10,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155420448,"JMT",59120574,2,"DH7",25.12,"Male","00J","Brandon","County Durham",15,2,15,2,5,1,15,2,9,1,83,9,48,5,100,10,99,10,90,9,90,9,40,4,18,2,13,2,31,4,21,3,"M and M Pharmacies Ltd (Meadowfield Health Centre) - FRQ38","completed","-","-","-","-","Claimable","M and M Pharmacy Meadowfield (Meadowfield Health Centre)","The Health Centre, Sawmills Lane, Meadowfield, County Durham, DH7 8NJ","FRQ38",155420451,"Alenka Nardin",2064940,"Yes",null,"The Medical Group, Adrian Clark House, Sawmills Lne, Meadowfield, Durham, County Durham DH7 8NH (A83022)","A83022","00J",0.27,"10:55:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","Yes","Patient has been reffered to see the doctor","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155354688,"GWW",59089833,71,"DH6",30.48,"Male","00D","Trimdon and Thornley","County Durham",25,3,26,3,17,2,26,3,8,1,84,9,35,4,98,10,91,10,94,10,62,7,59,6,29,3,23,3,34,4,25,3,"M Whitfield Ltd (Thornley) - FQL31","completed","-","-","-","-","Claimable","M Whitfield Ltd (Thornley)","2 Stanley Terrace, Thornley, Durham DH6 3ES","FQL31",155354691,"julie hill",2031084,"Yes",null,"Dr. R.G. Abbott And Dr. Patel, The Surgery, Station Road, Shotton Colliery, Durham, County Durham DH6 2JL (A83019)","A83019","00D",2.67,"10:05:00","Consent given","Other","infection between toes","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Fairly satisfied","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155387361,"AM",59106096,8,"TS4",56.41,"Male","00M","Longlands & Beechwood","Middlesbrough",5,1,6,1,5,1,4,1,3,1,56,6,6,1,84,9,94,10,47,5,58,6,33,4,2,1,12,2,7,1,13,2,"Martonside Pharmacy (Martonside Way) - FHH95","completed","-","-","-","-","Claimable","Martonside Pharmacy (Martonside Way)","Martonside Way, Middlesborough TS4 3BU","FHH95",155387364,"Ben Duncan",2071318,"Yes",null,"Martonside Medical Centre, 1A Martonside Way, Middlesbrough, Cleveland TS4 3BU (A81020)","A81020","00M",0.52,"15:55:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient needed chest sounding by trained physician to determine severity of the cough and possible infection.Mother was a nurse and was already using all the self care measures but was concerned about the worsening condition and raised temperature. I didn't feel I had the training to safely diagnose and so had to refer back to 111.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155349690,"MSS",59087433,4,"NE32",14.72,"Male","00N","Primrose","South Tyneside",7,1,7,1,2,1,16,2,3,1,42,5,63,7,82,9,96,10,42,5,82,9,17,2,18,2,14,2,13,2,9,1,"Metro Pharmacy - FXN74","completed","-","-","-","-","Claimable","Metro Pharmacy","79 Ellison Street, Jarrow, Tyne And Wear NE32 3JU","FXN74",155349693,"Tania Gabriel",2203940,"Yes",null,"The G.P.Suite, G.P.Suite, The Palmer Community Hpl, Wear Street, Jarrow, Tyne & Wear NE32 3UX (A88025)","A88025","00N",0.63,"11:30:00","Consent given","High temperature","-","Yes","Colds","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Mandanol Infant paracetamol 120mg/5ml oral suspension (M & A Pharmachem Ltd) 100 ml",0.75,1,"-","-","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.28,1,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155420613,"NKL",59120619,23,"DH6",30.19,"Female","00J","Coxhoe","County Durham",47,5,44,5,37,4,50,5,24,3,34,4,72,8,99,10,98,10,87,9,16,2,67,7,50,5,47,5,42,5,48,5,"Pharmacy Express (Pharmacy Express) - FVC46","completed","-","-","-","-","Claimable","Pharmacy Express (Pharmacy Express)","Hilary House, Front Street, Kelloe, Co.Durham, DH6 4PE","FVC46",155420616,"Jamie Wing Hin Cheung",2215802,"Yes",null,"Coxhoe Medical Practice, 1 Lansdowne Road, Coxhoe, County Durham DH6 4DH (A83027)","A83027","00J",3.66,"08:58:00","Consent given","Outer ear infection","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: .Appropriate advice given and also to ask GP to investigate ear canal with equipment at an already booked appointment later today.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Fairly satisfied","Yes","Fairly satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155385906,"KC",59105337,35,"SR7",25.83,"Female","00D","Seaham","County Durham",84,9,84,9,58,6,80,8,52,6,68,7,94,10,100,10,99,10,96,10,27,3,93,10,93,10,64,7,74,8,91,10,"Superdrug Pharmacy (Branch: 0750 - Northumberland Street) - FET99","completed","-","-","-","-","Claimable","Superdrug Pharmacy (Branch: 0750 - Northumberland Street)","46-52 Northumberland Street, Newcastle Upon Tyne NE1 7DF","FET99",155385909,"PETER YIP",2031417,"Yes",null,"Dr D S Rangar & Partners, The Surgery, 20 Woods Tce East, Murton, Seaham, County Durham SR7 9AB (A83041)","A83041","00D",2.95,"17:15:00","Consent given","Other","ringworm","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","email","straight forward case","Yes","straight forward case.looked like ringworm so sold patient appropriate anti-fungal cream","Sent: 2017-12-11 17:36:17 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155346474,"RD",59085990,19,"DL16",30.01,"Female","00D","Spennymoor","County Durham",80,8,81,9,64,7,68,7,52,6,43,5,92,10,100,10,99,10,93,10,14,2,96,10,75,8,58,6,85,9,80,8,"Well (Branch: 200438 - Spennymoor - St Andrews Medical Practice) - FGN07","completed","-","-","-","-","Claimable","Well (Branch: 200438 - Spennymoor - St Andrews Medical Practice)","St Andrews Medical Centre, St Andrews Lane, Spennymoor, Co Durham, DL16 6QA","FGN07",155346477,"Terry Bennett",2062327,"Yes",null,"Park Medical Practice - University (Branch), University of Derby, T Block, Kedleston Road, Derby DE22 1GB (C81051++)","C81051++",null,196.84,"12:40:00","Consent given","Headache/Migraine","-","Yes","Other","inner ear pain","Patient has been given this advice","Patient has been given this advice","Yes","pt to register at st andrews surgery, (next door) as temporary patient.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155423520,"AJW",59122047,29,"DL12",45.44,"Male","00D","Barnard Castle West","County Durham",37,4,58,6,57,6,56,6,30,3,7,1,78,8,6,1,3,1,99,10,5,1,56,6,69,7,42,5,74,8,62,7,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155423523,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155425938,"ARC",59123109,38,"TS24",44.46,"Male","00K","Victoria","Hartlepool",3,1,2,1,2,1,12,2,3,1,84,9,15,2,71,8,85,9,36,4,65,7,58,6,15,2,9,1,2,1,13,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155425941,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155428905,"FK",59124513,5,"NE33",17.96,"Female","00N","Beacon and Bents","South Tyneside",1,1,1,1,1,1,7,1,1,1,25,3,23,3,56,6,94,10,15,2,73,8,11,2,15,2,4,1,2,1,5,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155428908,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155430639,"DAF",59125215,30,"IP12",385.91,"Male","06L","Deben","Suffolk Coastal",48,5,76,8,77,8,45,5,81,9,2,1,61,7,15,2,7,1,99,10,1,1,94,10,43,5,46,5,81,9,80,8,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155430642,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155450889,"BW",59135943,76,"TS25",45.96,"Female","00K","Fens and Rossmere","Hartlepool",32,4,29,3,20,2,36,4,14,2,79,8,46,5,91,10,86,9,74,8,42,5,78,8,47,5,28,3,52,6,21,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155450892,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155477550,"MRB",59148891,37,"TS7",59.11,"Male","00M","Marton West","Middlesbrough",73,8,79,8,56,6,82,9,53,6,41,5,52,6,96,10,100,10,69,7,15,2,90,9,81,9,78,8,71,8,96,10,"AD Phillips (Luke Street) - FTA07","completed","-","-","-","-","Claimable","AD Phillips (Luke Street)","11 Luke Street, Trimdon Colliery, Co.Durham, TS29 6DP","FTA07",155477553,"Holly Elwell",2083462,"Yes",null,"Bluebell Medical Centre, Bluebell Medical Centre, Trimdon Avenue, Acklam , Middlesbrough, Cleveland, TS5 8SB TS5 8SB (A81004)","A81004","00M",3.81,"16:30:00","Consent given","Headache/Migraine","-","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155425230,"SF",59122818,39,"NE38",13.2,"Female","00P","Washington South","Sunderland",55,6,53,6,45,5,46,5,25,3,67,7,72,8,89,9,99,10,52,6,32,4,78,8,51,6,39,4,66,7,46,5,"Asda Pharmacy (Branch: 4692 - Washington) - FMP96","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4692 - Washington)","Washington Centre, Washington NE38 7NF","FMP96",155425233,"Muhammad Darawsha",2063126,"Yes",null,"Dr Dixit'S Practice, The Galleries Health Centre, Washington, Tyne & Wear NE38 7NQ (A89012)","A89012","00P",1.06,"09:09:00","Consent given","Cough","-","Yes","Acute pain","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Benylin Chesty Coughs Non-Drowsy oral solution (McNeil Products Ltd) 150 ml",2.1,150,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","email","happy customer . no issues","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155423541,"MAH",59122053,14,"SR7",27.28,"Female","00D","Seaham","County Durham",40,4,37,4,23,3,44,5,23,3,67,7,64,7,88,9,92,10,59,6,42,5,59,6,63,7,29,3,33,4,45,5,"Eilbeck Deneside (The Avenue) - FEM40","completed","-","-","-","-","Claimable","Eilbeck Deneside (The Avenue)","1 The Avenue, Deneside, Seaham SR7 8LQ","FEM40",155423544,"Jayne Simpson",2036206,"Yes",null,"Dr Kv Reddy, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83075)","A83075","00D",0.39,"10:00:00","Consent given","Other","aching joints and pain inaxillae","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Paracetamol 500mg caplets (A A H Pharmaceuticals Ltd) 32 tablet",2,32,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155442795,"DW",59131617,37,"DL17",32.43,"Male","00D","Bishop Middleham and Cornforth","County Durham",14,2,13,2,7,1,21,3,6,1,75,8,28,3,97,10,93,10,85,9,53,6,56,6,20,2,21,3,7,1,27,3,"Intrahealth Pharmacy Ltd (West Cornforth) - FG885","completed","-","-","-","-","Claimable","Intrahealth Pharmacy Ltd (West Cornforth)","6/8 High Street, West Cornforth, Ferryhill DL17 9HR","FG885",155442798,"Inderjit Singh Klare",2062328,"Yes",null,"West Cornforth Medical Centre, Reading Street, West Cornforth, Ferryhill, Durham DL17 9LH (A83634)","A83634","00D",0.52,"12:20:00","Consent given","Other","inner ear issues, plus discharge of glue ear with a yellowish colouration","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","The pt will need to see his G.P surgery as the discharge and colour of it, seems to be bacterial related, and the fluid is coming out more often than usual.","-","-","No","Other: Rang G.P from pharmacy premises, Dr will call the pt","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone","N/A pt happy with service provided","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155483763,"FM",59151426,6,"TS8",58.54,"Male","00M","Hemlington","Middlesbrough",2,1,1,1,2,1,8,1,2,1,32,4,5,1,95,10,99,10,66,7,42,5,25,3,9,1,8,1,1,1,2,1,"LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham) - FTA60","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham)","The Midwifery Clinic, Cropton Way, Coulby Newham, Middlesbrough TS8 0TL","FTA60",155483766,"Afetsi Fiamavle",2079776,"Yes",null,"The Linthorpe Surgery, 378 Linthorpe Road, Middlesbrough, Cleveland TS5 6HA (A81026)","A81026","00M",4.99,"17:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: Emmergency supply given","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Supplied Emmergency Supply of Ventolin Evohaler","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155484852,"IP",59151987,3,"TS3",56.2,"Female","00M","Brambles & Thorntree","Middlesbrough",1,1,1,1,1,1,1,1,2,1,53,6,7,1,73,8,93,10,32,4,75,8,24,3,2,1,1,1,1,1,3,1,"LloydsPharmacy (Branch: 7479 - Lloyds, Low Grange Health Village) - FDX31","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 7479 - Lloyds, Low Grange Health Village)","Low Grange Health Village, Normanby Road, Middlesbrough TS6 6TD","FDX31",155484855,"Nazam Mushtaque",2205016,"Yes",null,"Crossfell Health Centre, Crossfell Road, Berwick Hills, Middlesbrough, Cleveland TS3 7RL (A81019)","A81019","00M",1.48,"20:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155424099,"AC",59122326,51,"DH6",31.82,"Female","00D","Trimdon and Thornley","County Durham",16,2,21,3,9,1,25,3,5,1,80,8,13,2,94,10,92,10,75,8,57,6,58,6,32,4,19,2,23,3,26,3,"M Whitfield Ltd (Thornley) - FQL31","completed","-","-","-","-","Claimable","M Whitfield Ltd (Thornley)","2 Stanley Terrace, Thornley, Durham DH6 3ES","FQL31",155424102,"Garry James Innes Forbes",2076989,"Yes",null,"Dr Mahto & Partners, Dunelm Road, Thornley, Durham, County Durham DH6 3HW (A83017)","A83017","00D",2.09,"10:30:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155435061,"LM",59127423,3,"NE9",8.84,"Female","13T","Deckham","Gateshead",34,4,25,3,23,3,27,3,26,3,81,9,49,5,85,9,85,9,61,7,93,10,38,4,41,5,17,2,31,4,20,2,"RG Young Pharmacy Ltd - FAE19","completed","-","-","-","-","Claimable","RG Young Pharmacy Ltd","33 Sheriffs Highway, Old Durham Road, Gateshead NE9 5PJ","FAE19",155435064,"Rory Saxon Young",2209675,"Yes",null,"Metro Interchange Surgery, New Century House, Jackson Street, Gateshead, Tyne & Wear NE8 1HR (A85012)","A85012","00F",2.27,"11:00:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.28,100,"-","-","Yes","Yes","Paracetamol 120mg/5ml oral suspension paediatric sugar free 100 ml",1.19,100,"-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155477313,"EFW",59148807,43,"DL2",50.45,"Female","00C","Heighington & Coniscliffe","Darlington",64,7,92,10,81,9,89,9,69,7,6,1,42,5,37,4,23,3,81,9,2,1,99,10,89,9,83,9,97,10,87,9,"Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens) - FC821","completed","-","-","-","-","Claimable","Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens)","Carmel Pharmacy, Cardinal Gardens, Darlington DL3 8SD","FC821",155477316,"clasius liew",2050163,"Yes",null,"Carmel Medical Practice, Nunnery Lane, Darlington, County Durham DL3 8SQ (A83031)","A83031","00C",2.65,"17:25:00","Consent given","Earwax","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155424114,"NDVP",59122332,4,"SR3",20.64,"Male","00P","Sandhill","Sunderland",8,1,4,1,5,1,7,1,5,1,75,8,69,7,78,8,94,10,39,4,81,9,37,4,14,2,4,1,10,1,7,1,"Snowdons Pharmacy - FMJ33","completed","-","-","-","-","Claimable","Snowdons Pharmacy","44-46 Sunningdale Road, Sunderland, Tyne And Wear SR3 4ES","FMJ33",155424117,"steven lidster bell",2026933,"Yes",null,"Happy House Surgery, Durham Road, Sunderland, Tyne & Wear SR3 4BY (A89041)","A89041","00P",0.29,"11:56:00","Consent given","Cough","-","Yes","Earwax","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","Phone","none","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155496870,"ZEG",59157075,5,"TS25",46.81,"Male","00K","Fens and Rossmere","Hartlepool",50,5,51,6,36,4,59,6,26,3,58,6,46,5,89,9,88,9,67,7,22,3,89,9,68,7,48,5,52,6,54,6,"Well (Branch: 200412 - Hartlepool - Catcote Road) - FVP92","completed","-","-","-","-","Claimable","Well (Branch: 200412 - Hartlepool - Catcote Road)","416 Catcote Road, Fens Shopping Centre, Hartlepool TS25 2LS","FVP92",155496873,"Yasmeen Afsar",2084026,"Yes",null,"Bankhouse Surgery, One Life Hartlepool, Park Road, Hartlepool TS24 7PW (A81007)","A81007","00K",4.2,"09:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","This service is fantastic.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155432154,"LW",59125902,34,"NE38",15.33,"Female","00P","Washington East","Sunderland",86,9,87,9,71,8,84,9,58,6,46,5,82,9,96,10,100,10,68,7,15,2,99,10,92,10,71,8,93,10,82,9,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",155432157,"Francesca Jane Ball",2086966,"Yes",null,"Dr Dixit'S Practice, The Galleries Health Centre, Washington, Tyne & Wear NE38 7NQ (A89012)","A89012","00P",2.01,"10:30:00","Consent given","Other","swollen ankles, hot, red, sore to touch","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Called GP, explained the problem. They have given a phone consultation between 3 and 4.30, will call her in for face to face if needed. Advised her to take antihistamine incase swelling is related to allergic reaction thursday","-","-","Yes","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone","GP had no idea what the referral service was. Patient had already been advised to get an appointment but couldn't get one so 111 caller knew she would most likely need to be seen before referring to us.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155457489,"CMH",59139156,11,"SR8",33.33,"Male","00D","Peterlee West","County Durham",15,2,18,2,8,1,22,3,8,1,77,8,11,2,86,9,94,10,53,6,58,6,53,6,23,3,22,3,19,2,32,4,"Well (Branch: 200437 - Peterlee - The Chare) - FVF01","completed","-","-","-","-","Claimable","Well (Branch: 200437 - Peterlee - The Chare)","9 The Chare, Peterlee, Co Durham, SR8 1AE","FVF01",155457492,"Francesca Jane Ball",2086966,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",0.74,"14:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155468715,"TMH",59144730,30,"DL1",51.27,"Female","00C","Park East","Darlington",20,2,17,2,21,3,22,3,22,3,99,10,10,1,27,3,18,2,56,6,86,9,79,8,16,2,30,3,11,2,27,3,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-","-","-","Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",155468718,"Oghenekevwe Mrode",2085279,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",0.33,"15:35:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Pholcodine 5mg/5ml linctus 200 ml",0.66,200,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155497038,"AMS",59157126,37,"NE63",25.09,"Male","00L","College","Northumberland",16,2,18,2,6,1,15,2,11,2,63,7,52,6,96,10,98,10,72,8,48,5,46,5,11,2,21,3,11,2,57,6,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155497041,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155498040,"CD",59157471,11,"TS23",47.05,"Male","00K","Billingham North","Stockton-on-Tees",89,9,89,9,77,8,88,9,76,8,42,5,66,7,91,10,99,10,57,6,14,2,99,10,91,10,80,8,91,10,83,9,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155498043,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155567853,"CAS",59186187,15,"DH5",24.99,"Female","00P","Hetton","Sunderland",16,2,20,2,10,1,17,2,5,1,68,7,21,3,88,9,91,10,59,6,53,6,48,5,23,3,13,2,30,3,23,3,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155567856,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155497704,"DN",59157348,58,"DL1",48.95,"Female","00C","Haughton & Springfield","Darlington",14,2,14,2,10,1,7,1,5,1,93,10,69,7,88,9,95,10,54,6,68,7,72,8,7,1,9,1,22,3,13,2,"Asda Pharmacy (Branch: 4950 - Asda (Darlington)) - FED61","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4950 - Asda (Darlington))","Whinbush Way, Darlington DL1 3RB","FED61",155497707,"huoy ning LING",2077911,"Yes",null,"Neasham Road Surgery, 186 Neasham Road, Darlington, Co. Durham DL1 4YL (A83013)","A83013","00C",2.9,"10:50:00","Consent given","Cold sores","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-","Not impressed with GP telling patient to ring 111 referral to get appointment then 111 tell patient to come to pharmacy instead its like passing the ball","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155515641,"LAB",59164179,4,"TS17",55.94,"Male","00K","Stainsby Hill","Stockton-on-Tees",10,1,8,1,5,1,8,1,7,1,53,6,59,6,98,10,98,10,79,8,42,5,42,5,7,1,11,2,10,1,17,2,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",155515644,"ravipratap chitneni",2203502,"Yes",null,"Woodbridge Practice, The Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81017)","A81017","00K",0.85,"11:40:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","Yes","Rang, GP and will be seen today by GP, did not give the time slot","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155498727,"CTH",59157771,1,"SR7",27.11,"Male","00D","Deneside","County Durham",2,1,2,1,1,1,2,1,2,1,57,6,31,4,94,10,93,10,74,8,94,10,21,3,5,1,1,1,2,1,16,2,"J & J Pharmacy (West Grove Seaham) - FX542","completed","-","-","-","-","Claimable","J & J Pharmacy (West Grove Seaham)","1 West Grove, Westlea Estate, Seaham SR7 8EL","FGQ15",155498730,"jagdeep kler",2075201,"Yes",null,"The New Seaham Medical Group, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83071)","A83071","00D",1.56,"11:15:00","Consent given","Colds","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Mandanol Infant paracetamol 120mg/5ml oral suspension (M & A Pharmachem Ltd) 200 ml",0.525,200,"-","-","Yes","Yes","Dioralyte oral powder sachets blackcurrant (Sanofi) 6 sachet",37.5,6,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155556597,"JG",59182236,48,"SR7",26.52,"Female","00D","Deneside","County Durham",24,3,20,2,12,2,30,3,16,2,69,7,46,5,89,9,92,10,61,7,55,6,48,5,46,5,20,2,22,3,19,2,"J & J Pharmacy (West Grove Seaham) - FX542","completed","-","-","-","-","Claimable","J & J Pharmacy (West Grove Seaham)","1 West Grove, Westlea Estate, Seaham SR7 8EL","FGQ15",155556600,"jagdeep kler",2075201,"Yes",null,"Dr Kv Reddy, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83075)","A83075","00D",1.36,"17:21:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155570121,"RSR",59186637,21,"NE6",8.16,"Female","13T","Byker","Newcastle upon Tyne",1,1,1,1,1,1,4,1,1,1,33,4,17,2,48,5,79,8,14,2,60,6,18,2,2,1,10,1,1,1,6,1,"Kerr Chemists (26 Shields Road) - FCF26","completed","-","-","-","-","Claimable","Kerr Chemists (26 Shields Road)","26 Shields Road, Byker, Newcastle Upon Tyne NE6 1DR","FCF26",155570124,"Randeep Singh Panesar",2211897,"Yes",null,"Thornfield Medical Group, Molineux St Nhs Centre, Byker, Newcastle Upon Tyne NE6 1SG (A86029)","A86029","00G",0.31,"16:32:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155515047,"HP",59163924,31,"NE34",17.01,"Female","00N","Biddick and All Saints","South Tyneside",5,1,3,1,3,1,5,1,6,1,22,3,76,8,87,9,100,10,47,5,63,7,11,2,6,1,6,1,4,1,10,1,"Leak Chemists (Belmont) - FJ005","completed","-","-","-","-","Claimable","Leak Chemists (Belmont)","6 Blue House Buildings, High Street, Belmont, County Durham DH1 1AR","FJ005",155515050,"mark robinson",2061449,"Yes",null,"Ravensworth Surgery, Horsley Hill Road, South Shields, Tyne & Wear NE33 3ET (A88608)","A88608","00N",3.42,"11:28:00","Consent given","Cold sores","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","called surgery - patient still on list for call back by GP","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","inapropriate referral from NHS 111 patient already requested call back from own GP patient cant use OTC medication as previously had a reaction to them. had to refer back to own GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155563029,"KL",59184300,22,"NE37",14.61,"Female","00P","Washington North","Sunderland",15,2,10,1,9,1,13,2,14,2,36,4,80,8,83,9,96,10,44,5,28,3,42,5,18,2,10,1,11,2,20,2,"LloydsPharmacy (Branch: 6849 - Concord) - FL427","completed","-","-","-","-","Claimable","LloydsPharmacy (Branch: 6849 - Concord)","1 Heworth Road, Concorde, Washington NE37 2PY","FL427",155563032,"Forster Tafirejeyi",2054179,"Yes",null,"Concord Medical Practice, The Hlth Centre, Victoria Road, Washington, Tyne & Wear NE37 2PU (A89022)","A89022","00P",1.25,"17:55:00","Consent given","Other","Head cold, congestion","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155510295,"JM",59161542,58,"NN4",310.01,"Female","04G","Upton","Northampton",84,9,84,9,86,9,84,9,77,8,13,2,95,10,98,10,98,10,80,8,7,1,68,7,86,9,76,8,74,8,99,10,"Neil Pharmacy - FPV29","completed","-","-","-","-","Claimable","Neil Pharmacy","47 Fellgate Avenue, Jarrow, Tyne And Wear NE32 4LZ","FPV29",155510298,"Sarah Hayton",2063961,"Yes",null,"Bugbrooke Medical Practice, Bugbrooke Med. Practice, Levitts Road, Bugbrooke, Northamptonshire NN7 3QN (K83070)","K83070","04G",4.72,"10:00:00","Consent given","Other","chest infection","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","111 no help. Local GPs no help. Own GP 300 miles away gave phone consultation but did not help","-","-","No","Other: Phone consultation made at own gp","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Referral made for a chest infection for a patient out of area. Not out of hours so 111 would not help. Local GPs would not help. ended up getting phone consultation with own GP. I have no idea what the out come was. We spent over an hr trying to help a poor lady in tears for which there was nothing we could do. Why was a person referred to us with a chest infection?","Yes",null,"Sent: 2017-12-21 14:28:30 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155497170,"HL",59157165,11,"TS17",54.03,"Male","00K","Village","Stockton-on-Tees",17,2,13,2,13,2,18,2,12,2,77,8,19,2,80,8,72,8,70,7,62,7,51,6,25,3,13,2,16,2,20,2,"Peter Milburn Pharmacy (Milburn, Thornaby) - FD778","completed","-","-","-","-","Claimable","Peter Milburn Pharmacy (Milburn, Thornaby)","113 Lanehouse Road, Thornaby-On-Tees, Cleveland TS17 8AB","FD778",155497173,"nabeela ahmad",2054664,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","12:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155555394,"ET",59181819,11,"DL3",49.11,"Female","00C","Pierremont","Darlington",71,8,70,7,53,6,76,8,52,6,101,11,30,3,85,9,90,9,53,6,97,10,100,10,75,8,72,8,74,8,77,8,"Rowlands Pharmacy (Branch: 1595 - 99 North Road) - FMH46","completed","-","-","-","-","Claimable","Rowlands Pharmacy (Branch: 1595 - 99 North Road)","99 North Road, Darlington DL1 2PS","FMH46",155555397,"Grace Luke",2075883,"Yes",null,"Moorlands Surgery, 139A Willow Road, Darlington, County Durham DL3 9JP (A83010)","A83010","00C",0.25,"17:19:00","Consent given","Cough","-","Yes","Colds","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Menthol crystals 5 gram",23.8,1,"-","-","Yes","No","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","Yes","email","Referred when its 'Time-out' and although didn't require urgent care centre, needed GP appointment which I couldn't arrange for her.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155497044,"FJ",59157129,12,"NE6",8.77,"Male","13T","Byker","Newcastle upon Tyne",4,1,4,1,5,1,3,1,3,1,53,6,24,3,59,6,68,7,34,4,72,8,24,3,3,1,5,1,2,1,12,2,"St. Stevens Pharmacy (Heaton) - FLF74","completed","-","-","-","-","Claimable","St. Stevens Pharmacy (Heaton)","23 Heaton Road, Heaton, NE6 1SA","FLF74",155497047,"Stuart Graham",2030768,"Yes",null,"Heaton Road Surgery, 17-19 Heaton Road, Heaton, Newcastle Upon Tyne, Tyne & Wear NE6 1SA (A86024)","A86024","00G",0.72,"09:20:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: appropriate advice & supply of medicines on pharmacy first scheme","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-","all worked well..smooth delivery of service.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155520147,"MH",59166246,47,"TS3",57.2,"Female","00M","Park End & Beckfield","Middlesbrough",5,1,5,1,2,1,11,2,3,1,46,5,12,2,82,9,91,10,48,5,48,5,31,4,44,5,2,1,11,2,5,1,"The Crossfell Pharmacy (Crossfell, Berwick Hills Centre) - FT436","completed","-","-","-","-","Claimable","The Crossfell Pharmacy (Crossfell, Berwick Hills Centre)","The Berwick Hills Centre, Ormesby Road, Middlesbrough TS3 7RP","FT436",155520150,"Ben Duncan",2071318,"Yes",null,"Resolution Health Centre, 11 Trinity Mews,N Ormesby, Middlesbrough TS3 6AL (Y02483)","Y02483","00M",2.61,"12:30:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient with severe pain behind ear. don't feel i am trained to safely diagnose condition.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155498097,"DAA",59157501,54,"DH8",15.14,"Male","00J","Consett North","County Durham",35,4,31,4,22,3,48,5,19,2,92,10,39,4,70,7,64,7,59,6,87,9,55,6,48,5,46,5,42,5,17,2,"Well (Branch: 200436 - Consett - Middle Street) - FQR60","completed","-","-","-","-","Claimable","Well (Branch: 200436 - Consett - Middle Street)","The Derwent Centre, Middle Street, Consett, Co Durham, DH8 5QP","FQR60",155498100,"Vanessa Elwick",2202523,"Yes",null,"Consett Medical Centre, Station Yard, Consett, County Durham DH8 5YA (A83018)","A83018","00J",0.75,"15:14:00","Consent given","Diarrhoea","-","Yes","Other","stomach ache","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone","I would have liked to know what was wrong with the patient before he came into the pharmacy so I could be more prepared. Also the patient is unhappy about having to relay the whole story again. and it comes across quite silly when I am saying why are you in.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155499993,"VRW",59158362,3,"DL1",51.96,"Female","00C","Eastbourne","Darlington",53,6,45,5,50,5,33,4,36,4,100,10,49,5,70,7,73,8,46,5,91,10,92,10,47,5,23,3,41,5,49,5,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-","-","-","Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",155499996,"ololade agbeyomi",2215781,"Yes",null,"Whinfield Medical Practice, Whinfield Surgery, Whinbush Way, Darlington, County Durham DL1 3RT (A83005)","A83005","00C",3.64,"10:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Referred to walk-in centre","-","-","No","Other: referred to walk-in cenre","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155571597,"LS",59187063,5,"SR5",19.33,"Female","00P","Redhill","Sunderland",3,1,2,1,2,1,3,1,1,1,53,6,43,5,93,10,100,10,60,6,55,6,32,4,7,1,2,1,1,1,8,1,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155571600,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155634573,"ZEH",59215161,4,"NE25",17.36,"Female","99C","Monkseaton North","North Tyneside",67,7,52,6,55,6,83,9,47,5,33,4,100,10,92,10,99,10,60,6,14,2,76,8,80,8,81,9,76,8,36,4,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155634576,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155637435,"TLW",59216160,26,"DH5",25.41,"Female","00P","Hetton","Sunderland",4,1,5,1,2,1,2,1,3,1,73,8,23,3,99,10,100,10,81,9,64,7,45,5,2,1,4,1,8,1,18,2,null,"rejected","-","-","-","-","Refer",{"$nulls":3},155637438,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155638182,"CO",59216349,21,"TS29",34.28,"Female","00D","Trimdon and Thornley","County Durham",26,3,28,3,15,2,25,3,12,2,81,9,36,4,99,10,91,10,96,10,53,6,65,7,30,3,21,3,25,3,43,5,"AD Phillips (Luke Street) - FTA07","completed","-","-","-","-","Claimable","AD Phillips (Luke Street)","11 Luke Street, Trimdon Colliery, Co.Durham, TS29 6DP","FTA07",155638185,"Holly Elwell",2083462,"Yes",null,"Dr.Jones & Partners, Harbinson House, Front Street, Sedgefield, Stockton-On-Tees, Cleveland TS21 3BN (A83054)","A83054","00D",7.34,"14:45:00","Consent given","Other","Burst boil on underside of breast","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-","I was grateful for the call from 111 warning me of this referral","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155602680,"LEU",59202288,21,"SR2",24.03,"Female","00P","Hendon","Sunderland",21,3,12,2,11,2,23,3,19,2,83,9,44,5,87,9,90,9,60,6,79,8,46,5,38,4,13,2,14,2,16,2,"Asda Pharmacy (Grangetown) - FXD93","completed","-","-","-","-","Claimable","Asda Pharmacy (Branch: 4638 - Grangetown)","Asda Superstore, Leechmere Rd Ind Est, Grangetown SR2 9TT","FXD93",155602683,"Temidayo Adegboye",2070208,"Yes",null,"Hylton Medical Group, Pallion H.C, Hylton Road, Sunderland, Tyne & Wear SR4 7XF (A89031)","A89031","00P",3.44,"14:15:00","Consent given","Other","impetigo","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","printed instructions given, signposted to Dr. Need antibiotics","-","-","Yes","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","No","-","I will go to an urgent care centre","-","Very satisfied","Yes","Very satisfied","No","-","refered to GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155603100,"KWRH",59202453,3,"DL13",25.87,"Male","00D","Tow Law","County Durham",31,4,27,3,18,2,43,5,22,3,45,5,70,7,48,5,30,3,93,10,28,3,54,6,57,6,31,4,30,3,33,4,"Britton and Robson Ltd - FFV56","completed","-","-","-","-","Claimable","Britton and Robson Ltd","46 High Street, Willington, Crook DL15 0PG","FFV56",155603103,"Hardip Kang",2075766,"Yes",null,"Pinfold Medical Practice, Pinfold Lane,Butterknowle, Bishop Auckland, County Durham DL13 5NX (A83060)","A83060","00D",13.21,"14:50:00","Consent given","High temperature","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Mandanol Infant paracetamol 120mg/5ml oral suspension (M & A Pharmachem Ltd) 100 ml",0.75,200,"-","-","No","-","-","-","-","-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","No","-","Mother already has blue inhaler and spacer at home but wasn't sure on how to use. Counselled on how to use and benefits in this situation.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155620683,"JPW",59209941,6,"TS19",50.46,"Male","00K","Grangefield","Stockton-on-Tees",65,7,63,7,52,6,72,8,47,5,43,5,58,6,87,9,97,10,51,6,16,2,86,9,65,7,74,8,76,8,53,6,"Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton) - FE662","completed","-","-","-","-","Claimable","Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton)","26-28 Glenfield Rd, Stockton-On-Tees, Cleveland TS19 7PQ","FE662",155620686,"sanjay nath",2052032,"Yes",null,"Woodlands Family Medical Centre, Woodlands Family Med. Centre, 106 Yarm Lane, Stockton-On-Tees, Cleveland TS18 1YE (A81046)","A81046","00K",2.18,"16:25:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155571138,"TS",59186925,50,"NE2",7.61,"Male","13T","South Jesmond","Newcastle upon Tyne",73,8,79,8,90,9,94,10,31,4,42,5,66,7,40,4,36,4,41,5,34,4,41,5,84,9,98,10,94,10,32,4,"Gill & Schofield Pharmaceutical Chem (Molineux Pharmacy) - FT417","completed","-","-","-","-","Claimable","Gill & Schofield Pharmaceutical Chem (Molineux Pharmacy)","Monineux Primary Care Centre, Molineux Street, Byker, Newcastle Upon Tyne NE6 1SG","FT417",155571141,"DAVID HOWEY",2060639,"Yes",null,"Avenue Medical Practice, 5 Osborne Avenue, Jesmond, Newcastle Upon Tyne NE2 1JQ (A86007)","A86007","00G",0.71,"13:56:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Care Simple linctus paediatric sugar free (Thornton & Ross Ltd) 200 ml",0.645,200,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Fairly satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155736333,"HEP",59258118,3,"TS7",58.13,"Female","00M","Ladgate","Middlesbrough",56,6,60,6,45,5,50,5,24,3,70,7,76,8,72,8,68,7,58,6,35,4,76,8,40,4,58,6,65,7,62,7,null,"rejected","-","-",13149884,"-","Refer",{"$nulls":3},155736336,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155743974,"NRB",59260254,3,"TS6",57.98,"Male","00M","Grangetown","Redcar and Cleveland",2,1,1,1,3,1,1,1,5,1,61,7,8,1,98,10,97,10,81,9,43,5,50,5,2,1,2,1,1,1,7,1,null,"rejected","-","-",13152437,"-","Refer",{"$nulls":3},155743977,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155760504,"LAD",59267028,11,"TS26",44.6,"Male","00K","Victoria","Hartlepool",21,3,26,3,12,2,46,5,9,1,96,10,17,2,34,4,33,4,31,4,77,8,75,8,60,6,34,4,42,5,39,4,null,"rejected","-","-",13156682,"-","Refer",{"$nulls":3},155760507,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155824137,"PSM",59291814,35,"NE33",17.56,"Male","00N","Biddick and All Saints","South Tyneside",12,2,9,1,5,1,32,4,9,1,60,6,36,4,53,6,53,6,42,5,100,10,21,3,45,5,23,3,14,2,13,2,null,"rejected","-","-",13159749,"-","Refer",{"$nulls":3},155824140,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155950239,"LYC",59339193,5,"NE5",3.66,"Female","13T","Blakelaw","Newcastle upon Tyne",32,4,24,3,25,3,32,4,26,3,94,10,29,3,63,7,66,7,44,5,95,10,55,6,35,4,29,3,27,3,29,3,null,"rejected","-","-",13165763,"-","Refer",{"$nulls":3},155950242,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",155950320,"SRC",59339211,51,"NE23",12.5,"Female","99C","Weetslade","North Tyneside",38,4,30,3,22,3,36,4,33,4,46,5,73,8,96,10,96,10,74,8,31,4,48,5,43,5,29,3,28,3,44,5,"LloydsPharmacy (Branch: 6195 - Dudley) - FN025","completed","-","-",13165761,"-","Claimable","LloydsPharmacy (Branch: 6195 - Dudley)","24 Market Street, Dudley NE23 7HR","FN025",155950323,"Muhammad Hammad Iqbal",2086883,"Yes",null,"Wideopen Medical Centre, Great North Road,Wideopen, Newcastle Upon Tyne NE13 6LN (A87012)","A87012","99C",2.42,"09:27:00","Consent given","Sore throat","-","Yes","Acute pain","-","Patient has been given this advice","Patient has been given this advice","Yes","patient is on DMARD and presenting symptoms could not be rectified with over the counter products only. Guidelines suggest that she should be prescribed antibiotics.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","No","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156101016,"DB",59392761,27,"SR7",27.11,"Male","00D","Deneside","County Durham",2,1,2,1,1,1,2,1,2,1,57,6,31,4,94,10,93,10,74,8,94,10,21,3,5,1,1,1,2,1,16,2,null,"rejected","-","-",13175385,"-","Refer",{"$nulls":3},156101019,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156072489,"JPM",59381718,21,"TS22",47.5,"Male","00K","Billingham West","Stockton-on-Tees",87,9,87,9,65,7,68,7,56,6,97,10,77,8,92,10,94,10,66,7,62,7,99,10,62,7,70,7,76,8,93,10,"Billingham Health Limited - FF873","completed","-","-",13172277,"-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",156072492,"Adenike Oyefeso",2079930,"Yes",null,"Kingsway Medical Centre, Kingsway, Billingham, Cleveland TS23 2LS (A81057)","A81057","00K",1.37,"09:30:00","Consent given","Other","Generalised papule and vesicle rash which is blanching, spreading over 4-5 days. The rash is very itchy and painful. First started on 19th december on back of the left arm.","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Treated with antihistamines last 4 days no improvement but worsening the condition.","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact a GP practice (not my own)","Very satisfied","Yes","Very satisfied","No","-","Patient already had tried over the counter treatment, condition worsening so I escalated to urgent care doctor.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156072198,"KD",59381661,55,"DH1",23.51,"Male","00J","Belmont","County Durham",41,5,39,4,28,3,36,4,20,2,70,7,72,8,85,9,94,10,49,5,50,5,54,6,25,3,52,6,45,5,39,4,"M Whitfield Ltd (Gilesgate) - FTT54","completed","-","-",13172136,"-","Claimable","M Whitfield Ltd (Gilesgate)","34 Sunderland Road, Gilesgate, Durham DH1 2LG","FTT54",156072201,"Julian Beaumont",2033505,"Yes",null,"Belmont & Sherburn Medical Group, Broomside Lane, Belmont, County Durham DH1 2QW (A83014)","A83014","00J",1.1,"09:40:00","Consent given","Cough","-","Yes","Other","ear infection","Patient has been given this advice","Patient has been given this advice","Yes","Contacted 111 waiting for call back","-","-","No","Appropriate advice given and referral made to MAS","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","No","-","Something else","-","Very satisfied","No","Fairly satisfied","Yes","Phone","Patient thought he required GP referral- left before 111 called back","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156144480,"GS",59408436,3,"TS25",45.78,"Female","00K","Manor House","Hartlepool",8,1,6,1,4,1,5,1,9,1,78,8,36,4,97,10,97,10,79,8,65,7,49,5,9,1,3,1,6,1,12,2,"Billingham Health Limited - FF873","completed","-","-",13182673,"-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",156144483,"Adenike Oyefeso",2079930,"Yes",null,"Chadwick Practice, One Life Hartlepool, Park Road, Hartlepool TS26 8NL (A81011)","A81011","00K",3.17,"17:27:00","Consent given","Threadworms","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ovex 100mg/5ml oral suspension (McNeil Products Ltd) 30 ml",20.6,30,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted a GP practice (not my own)","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156149913,"MS",59410134,35,"DL1",48.97,"Female","00C","North Road","Darlington",4,1,4,1,3,1,8,1,3,1,93,10,5,1,33,4,31,4,33,4,100,10,48,5,8,1,11,2,7,1,5,1,null,"rejected","-","-",13185905,"-","Refer",{"$nulls":3},156149916,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156170187,"PC",59416332,58,"DH7",22.21,"Male","00J","Deerness","County Durham",12,2,7,1,8,1,14,2,12,2,20,2,56,6,98,10,96,10,85,9,16,2,43,5,15,2,15,2,7,1,18,2,null,"rejected","-","-",13193579,"-","Refer",{"$nulls":3},156170190,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156171318,"BF",59416590,6,"TS25",47.13,"Male","00K","Seaton","Hartlepool",6,1,5,1,4,1,5,1,4,1,49,5,47,5,91,10,88,9,72,8,27,3,60,6,8,1,5,1,6,1,8,1,"Norchem Healthcare Ltd (Norchem, Seaton Carew) - FG416","completed","-","-",13194368,"-","Claimable","Norchem Healthcare Ltd (Norchem, Seaton Carew)","T/A Pharmacy @ Seaton, 68a Elizabeth Way, Seaton Carew, Hartlepool, TS25 2AX","FG416",156171321,"Martin Linford",2052048,"Yes",null,"The Headland Medical Centre, 2 Grove Street, Hartlepool TS24 0NZ (A81063)","A81063","00K",4.66,"11:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Care Simple linctus paediatric sugar free (Thornton & Ross Ltd) 200 ml",0.645,200,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Family were from Malta and were a little unsure on the protocol of childrens medication here. Explaination given to their satisfaction.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156361665,"SF",59470719,40,"DH9",12.38,"Male","00J","Annfield Plain","County Durham",13,2,15,2,7,1,29,3,7,1,82,9,7,1,52,6,38,4,76,8,57,6,63,7,34,4,25,3,19,2,25,3,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",13200440,"-","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",156361668,"Nicola Martin",2072672,"Yes",null,"Drs Lambert & Ng, 9 West Road, Annfield Plain, Stanley, County Durham DH9 7XT (A83073)","A83073","00J",0.63,"20:13:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Referred back to 111 as wants rx for antibiotics not happy with service. Call handler referred to Shotley Bridge walk in centre","-","-","Yes","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient expecting to receive antibiotics, was not informed by call handler that pharmacy would be unable to issue prescription, unhappy with service","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156528567,"CKP",59518896,34,"SR7",26.82,"Male","00D","Deneside","County Durham",24,3,20,2,12,2,30,3,16,2,69,7,46,5,89,9,92,10,61,7,55,6,48,5,46,5,20,2,22,3,19,2,"Asda Pharmacy (Branch: 4279 - Seaham) - FQ606","completed","-","-",13208913,"-","Claimable","Asda Pharmacy (Branch: 4279 - Seaham)","Byron Place, South Terrace, Seaham, County Durham SR7 7HN","FQ606",156528570,"Ritesh Boodhoo",2088129,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","18:00:00","Consent given","Other","Sore spot under the foot","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156517083,"EMLP",59515467,14,"TS14",63.73,"Female","00M","Guisborough","Redcar and Cleveland",7,1,8,1,6,1,9,1,4,1,88,9,5,1,94,10,85,9,88,9,56,6,76,8,7,1,14,2,10,1,7,1,"LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby) - FF308","completed","-","-",13208220,"-","Claimable","LloydsPharmacy (Branch: 6248 - Lloyds, Ormesby)","9 High Street, Ormesby, Middlesbrough TS7 9PD","FF308",156517086,"Joanna Jakubik",2213576,"Yes",null,"The Garth Surgery, Rectory Lane, Guisborough TS14 7DJ (A81032)","A81032","00M",0.77,"16:00:00","Consent given","Colds","-","Yes","Sore throat","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156536751,"LD",59521338,60,"TS20",50.06,"Female","00K","Norton South","Stockton-on-Tees",43,5,39,4,29,3,52,6,28,3,97,10,41,5,58,6,55,6,49,5,76,8,78,8,56,6,46,5,40,4,51,6,null,"rejected","-","-",13211269,"-","Refer",{"$nulls":3},156536754,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156589806,"CLT",59535900,31,"NE63",25.71,"Female","00L","Hirst","Northumberland",5,1,5,1,6,1,6,1,4,1,15,2,19,2,99,10,94,10,90,9,14,2,37,4,5,1,11,2,4,1,10,1,null,"rejected","-","-",13222033,"-","Refer",{"$nulls":3},156589809,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156692550,"RDS",59564568,31,"NE16",6.97,"Female","00J","Burnopfield and Dipton","County Durham",86,9,81,9,68,7,86,9,62,7,50,5,91,10,90,9,77,8,89,9,17,2,97,10,85,9,80,8,85,9,73,8,"Leak Chemists (Framellgate Moor) - FLJ01","completed","-","-",13224522,"-","Claimable","Leak Chemists (Framellgate Moor)","29 Front Street, Framwellgate Moor, Durham, DH1 5EE","FLJ01",156692553,"Andrew Perkins",2056631,"Yes",null,"Chastleton Medical Group, Newton Drive, Framwellgate Moor, County Durham DH1 5BH (A83036)","A83036","00J",15.12,"10:00:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156777396,"RVH",59590377,3,"DH9",12.48,"Female","00J","Annfield Plain","County Durham",13,2,15,2,7,1,29,3,7,1,82,9,7,1,52,6,38,4,76,8,57,6,63,7,34,4,25,3,19,2,25,3,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",13227619,"-","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",156777399,"jamie ahern",2071206,"Yes",null,"Drs Lambert & Ng, 9 West Road, Annfield Plain, Stanley, County Durham DH9 7XT (A83073)","A83073","00J",0.72,"21:21:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156801423,"JCDP",59596452,3,"TS19",48.79,"Male","00K","Hardwick and Salters Lane","Stockton-on-Tees",34,4,37,4,31,4,39,4,8,1,43,5,55,6,100,10,99,10,93,10,18,2,76,8,32,4,46,5,42,5,22,3,"Newham Pharmacy (Newham, Hardwick) - FKX72","completed","-","-",13229064,"-","Claimable","Newham Pharmacy (Newham, Hardwick)","9-10 High Newham Court, Hardwick Estate, Stockton-On-Tees TS19 8PD","FKX72",156801426,"Ruth Tierney",2083080,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",3.04,"11:47:00","Consent given","Other","nocturnal Aches and pains in the leg","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156890994,"KMG",59628153,23,"TS1",54.18,"Male","00M","Central","Middlesbrough",4,1,8,1,14,2,2,1,1,1,30,3,2,1,32,4,35,4,23,3,98,10,10,1,2,1,5,1,2,1,7,1,"Hunters Pharmacy Ltd (Hunters, Linthorpe Rd) - FVE88","completed","-","-",13232496,"-","Claimable","Hunters Pharmacy Ltd (Hunters, Linthorpe Rd)","397 Linthorpe Road, Middlesborough TS5 6AE","FVE88",156890997,"haroon akram",2080487,"Yes",null,"Newlands Medical Centre, Borough Road, Middlesbrough, Cleveland TS1 3RX (A81035)","A81035","00M",0.93,"17:10:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,10,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156928302,"MAD",59642574,19,"TS4",55.24,"Male","00M","Longlands & Beechwood","Middlesbrough",31,4,37,4,30,3,34,4,16,2,79,8,12,2,59,6,81,9,24,3,55,6,59,6,44,5,26,3,39,4,40,4,null,"rejected","-","-",13235422,"-","Refer",{"$nulls":3},156928305,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",156982134,"JW",59663772,64,"NE23",16.07,"Male","00L","Cramlington Eastfield","Northumberland",90,9,93,10,85,9,72,8,68,7,39,4,82,9,100,10,97,10,91,10,13,2,95,10,79,8,61,7,93,10,94,10,null,"rejected","-","-",13243120,"-","Refer",{"$nulls":3},156982137,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157028286,"AJS",59681583,24,"NE8",6.83,"Male","13T","Bridges","Gateshead",22,3,32,4,29,3,19,2,7,1,34,4,39,4,18,2,11,2,62,7,50,5,22,3,7,1,51,6,28,3,6,1,null,"rejected","-","-",13245646,"-","Refer",{"$nulls":3},157028289,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157181379,"JCW",59743806,16,"NE27",14.63,"Male","99C","Valley","North Tyneside",23,3,19,2,15,2,28,3,9,1,58,6,74,8,85,9,97,10,48,5,47,5,43,5,18,2,42,5,31,4,11,2,null,"rejected","-","-",13251561,"-","Refer",{"$nulls":3},157181382,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157193595,"IG",59748261,41,"TS24",43.03,"Male","00K","De Bruce","Hartlepool",10,1,8,1,4,1,14,2,7,1,89,9,46,5,78,8,100,10,34,4,85,9,50,5,26,3,7,1,7,1,21,3,null,"rejected","-","-",13252950,"-","Refer",{"$nulls":3},157193598,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157298331,"JLG",59791140,16,"TS27",36.93,"Female","00D","Blackhalls","County Durham",5,1,6,1,1,1,8,1,4,1,91,10,48,5,90,9,90,9,66,7,100,10,45,5,11,2,7,1,4,1,23,3,null,"rejected","-","-",13256155,"-","Refer",{"$nulls":3},157298334,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157324896,"LJB",59802915,46,"SR6",19.41,"Female","00N","Cleadon and East Boldon","South Tyneside",94,10,93,10,81,9,96,10,55,6,68,7,100,10,98,10,99,10,77,8,28,3,88,9,100,10,88,9,94,10,93,10,"East Boldon Village Pharmacy Ltd - FE845","completed","-","-",13258473,"-","Claimable","East Boldon Village Pharmacy Ltd","7 Station Terrace, East Boldon, Tyne And Wear NE36 0LJ","FE845",157324899,"Peter Slowey",2057464,"Yes",null,"Marsden Rd. Health Centre, Marsden Road, South Shields, Tyne & Wear NE34 6RE (A88003)","A88003","00N",3.38,"09:45:00","Consent given","Other","Unidentifiable rash","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: patient advised to go back to GP who has already sen rash","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient claims 111 told her that If i couldnt identify rash I would refer into walk in centre! \r\n\r\nLooked like remainder of a viral rash. Slightly sore and occasional itch. No other symptoms. Unable to give certain diagnosis so not able to see if any red flag symptoms. I did not feel it appropriate to refer back into 111 so referred back to GP. Patient was concerned she might have to take time off wor to visit GP but in my professional opinion not serious enough to warrant going to a walk in centre and has lived with the rash for 3 weeks.\r\n\r\nAdvice given to take antihistamine and paracetamol and consult GP on monday","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157369017,"KAI",59821950,29,"DL5",40.35,"Female","00D","Aycliffe East","County Durham",24,3,19,2,18,2,26,3,9,1,68,7,51,6,99,10,100,10,82,9,46,5,56,6,24,3,29,3,27,3,15,2,null,"rejected","-","-",13263589,"-","Refer",{"$nulls":3},157369020,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157391064,"LH",59830371,89,"NE13",10.17,"Male","99C","Weetslade","North Tyneside",78,8,81,9,48,5,77,8,46,5,71,8,100,10,96,10,96,10,76,8,30,3,89,9,80,8,69,7,88,9,86,9,null,"rejected","-","-",13267347,"-","Refer",{"$nulls":3},157391067,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157558173,"DMC",59900205,38,"SR5",17.1,"Female","00P","Redhill","Sunderland",12,2,8,1,8,1,11,2,5,1,76,8,57,6,91,10,91,10,67,7,76,8,40,4,34,4,4,1,10,1,6,1,null,"rejected","-","-",13272519,"-","Refer",{"$nulls":3},157558176,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157625199,"CL",59926998,45,"DL4",38.79,"Female","00D","Shildon and Dene Valley","County Durham",14,2,17,2,10,1,31,4,3,1,89,9,13,2,50,5,34,4,80,8,67,7,64,7,34,4,28,3,21,3,15,2,"Hancock and Ainsley Pharmacy - FM788","completed","-","-",13275198,"-","Claimable","Hancock and Ainsley Pharmacy","1 Main Street, Shildon, Co.Durham DL4 1AJ","FM788",157625202,"John Percival",2042994,"Yes",null,"Hallgarth Surgery, Cheapside, Shildon, County Durham DL4 2HP (A83008)","A83008","00D",1.33,"09:35:00","Consent given","Acute pain","-","Yes","Headache/Migraine","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Nothing I could do for this patient. Referred to GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157713909,"CA",59961303,34,"TS19",50.08,"Female","00K","Fairfield","Stockton-on-Tees",47,5,37,4,28,3,53,6,24,3,92,10,74,8,97,10,99,10,73,8,59,6,79,8,58,6,45,5,34,4,46,5,"Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton) - FE662","completed","-","-",13278124,"-","Claimable","Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton)","26-28 Glenfield Rd, Stockton-On-Tees, Cleveland TS19 7PQ","FE662",157713912,"MUSHAIFA AHMED",2062282,"Yes",null,"Riverside Medical Practice, Alma Street, Stockton-On-Tees, Cleveland TS18 2AP (A81629)","A81629","00K",2.84,"14:15:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","advised to see the GP as back ache and bad cough maybe chest infection or uti?","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","I think the patient should have not been referred to us as she may have uti or chest infection.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157803612,"APG",59997600,34,"SR2",23.36,"Male","00P","Hendon","Sunderland",1,1,1,1,1,1,7,1,1,1,63,7,5,1,42,5,29,3,72,8,86,9,26,3,14,2,4,1,1,1,2,1,"LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North) - FPC16","completed","-","-",13283687,"-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North)","Wessington Way, Castletown, SUNDERLAND, SR5 3JG","FPC16",157803615,"Yuri Wabuke",2064331,"Yes",null,"Consultant Dermatologist(Sunderland), Bunny Hill, Prim Care Centre, Hylton Lane, Sunderland SR5 4BW (Y01209)","Y01209","00P",5.93,"18:20:00","Consent given","Other","Swollen throat requiring frequent clearance 5-6 weeks duration","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Covonia throat spray (Thornton & Ross Ltd) 30 ml",11.7333,30,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157813842,"RSP",60000486,16,"DL14",37.77,"Female","00D","West Auckland","County Durham",34,4,31,4,19,2,30,3,20,2,79,8,58,6,94,10,81,9,97,10,48,5,69,7,31,4,28,3,27,3,49,5,"LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland) - FAL36","completed","-","-",13286208,"-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland)","St Helen's Industrial Estate, St Helen's Auckland, Bishop Auckland, County Durham, DL14 9TT","FAL36",157813845,"Emma Turner",2083735,"Yes",null,"Airlie Medical Practice, The Health Centre, Victoria Road, Leven, Fife KY8 4ET (S21281)","S21281","SF9",192.1,"12:03:00","Consent given","Other","Rash","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","I referred back to 111 but they stated that the patient needed to see GP within 24 hours. I was not happy with this decision so I have asked the patient to present at local urgent care centre","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","This service is difficult to conduct when call centre operators with no clinical training make a decision to whether a patient needs to be seen by a GP or not. You are also expecting pharmacists to diagnose conditions when we are NOT doctors and have no diagnostic tools to hand. I have not been trained in diagnostic skills like a practitioner has. I think if this service is to be rolled out permanently, you will need to ensure that pharmacists are trained appropriately and have the correct tools to hand. Otherwise, this service is a waste of time.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",157986498,"RB",60065439,52,"NE16",7.27,"Female","00J","Burnopfield and Dipton","County Durham",86,9,69,7,71,8,91,10,50,5,83,9,92,10,99,10,92,10,97,10,38,4,96,10,95,10,82,9,66,7,65,7,"Boots The Chemists Ltd (Branch: 0579 - Peterlee) - FHD21","completed","-","-",13295213,"-","Claimable","Boots The Chemists Ltd (Branch: 0579 - Peterlee)","30-32 The Chare, Peterlee, Co.Durham SR8 1AE","FHD21",157986501,"WAN CHEAN GAN",2212048,"Yes",null,"Cedars Medical Group, Cedar Cres, Burnopfield, Newcastle Upon Tyne NE16 6HU (A83038)","A83038","00J",0.78,"11:10:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","patient has COPD, breathlessness and wheeze during cough, at risk of having acute exacerbation of COPD. patient is taking tamoxifen, hence choice of cough linctus to recommend is limited","-","-","Yes","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","I will contact my GP practice","Very satisfied","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158153751,"LCM",60120363,35,"TS4",57.11,"Female","00M","Ladgate","Middlesbrough",10,1,6,1,6,1,11,2,8,1,67,7,48,5,83,9,83,9,60,6,69,7,36,4,15,2,10,1,8,1,11,2,null,"rejected","-","-",13300838,"-","Refer",{"$nulls":3},158153754,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158181525,"JTJ",60129237,19,"NE2",7.4,"Male","13T","Ouseburn","Newcastle upon Tyne",26,3,22,3,33,4,18,2,16,2,48,5,49,5,32,4,40,4,18,2,87,9,18,2,11,2,30,3,6,1,6,1,"Quayside Pharmacy - FNE33","completed","-","-",13301469,"-","Claimable","Quayside Pharmacy","Crawhall Road, Quayside, Newcastle Upon Tyne NE1 2BL","FNE33",158181528,"ruksana choudhury",2038817,"Yes",null,"Thornfield Medical Group, Molineux St Nhs Centre, Byker, Newcastle Upon Tyne NE6 1SG (A86029)","A86029","00G",0.9,"10:50:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158244363,"GL",60151659,36,"TS10",57.79,"Male","00M","Kirkleatham","Redcar and Cleveland",44,5,40,4,34,4,41,5,18,2,71,8,62,7,95,10,92,10,78,8,29,3,92,10,36,4,45,5,41,5,43,5,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",13309826,"-","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",158244366,"Ruth Collett",2050863,"Yes",null,"Bentley Medical Practice, Redcar Primary Care Hosp, West Dyke Road, Redcar, Cleveland TS10 4NW (A81018)","A81018","00M",0.55,"15:24:00","Consent given","Threadworms","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158294331,"JG",60167268,36,"DL3",49.59,"Male","00C","Mowden","Darlington",95,10,84,9,74,8,95,10,72,8,98,10,77,8,98,10,98,10,82,9,66,7,99,10,100,10,86,9,83,9,91,10,"Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens) - FC821","completed","-","-",13312669,"-","Claimable","Rowlands Pharmacy (Branch: 1243 - Cardinal Gardens)","Carmel Pharmacy, Cardinal Gardens, Darlington DL3 8SD","FC821",158294334,"PENZY HEATH",2062178,"Yes",null,"Carmel Medical Practice, Nunnery Lane, Darlington, County Durham DL3 8SQ (A83031)","A83031","00C",0.92,"14:36:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","PATIENT WAS EXPECTED TO RECEIVE FREE TREATMENT IN TERMS OF MEDICATION SO THAT NEEDS TO BE REINFORCED WITH PATIENTS WHEN REFERRED TO THE PHARMACY","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158415441,"PJR",60201636,41,"TS19",50.11,"Male","00K","Fairfield","Stockton-on-Tees",77,8,71,8,70,7,65,7,65,7,31,4,81,9,99,10,97,10,89,9,10,1,98,10,52,6,76,8,72,8,75,8,"LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm) - FM242","completed","-","-",13316022,"-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm)","Whitehouse Shopping Centre, Bishopton Road West, Stockton, TS19 0QB","FM242",158415444,"mohammed ullah",2051874,"Yes",null,"Alma Medical Centre, Nolan Place, Stockton-On-Tees TS18 2BP (A81067)","A81067","00K",3.06,"18:47:00","Consent given","Other","infected finger","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158658462,"JCR",60264867,24,"TS26",43.77,"Female","00K","Victoria","Hartlepool",35,4,25,3,23,3,62,7,18,2,96,10,40,4,74,8,75,8,51,6,60,6,93,10,59,6,60,6,22,3,29,3,"Boots UK Ltd (Branch: 0566 - High St, Stockton) - FG487","completed","-","-",13322845,"-","Claimable","Boots UK Ltd (Branch: 0566 - High St, Stockton)","58-63 High Street, Stockton-On-Tees, TS18 1BE","FG487",158658465,"Laura Toulson",2065611,"Yes",null,"Bankhouse Surgery, One Life Hartlepool, Park Road, Hartlepool TS24 7PW (A81007)","A81007","00K",1.48,"12:25:00","Consent given","Sore throat","-","Yes","Nasal congestion","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158709657,"ICM",60280464,72,"TS25",46.83,"Female","00K","Fens and Rossmere","Hartlepool",75,8,64,7,50,5,82,9,45,5,95,10,75,8,97,10,97,10,76,8,55,6,100,10,92,10,68,7,84,9,55,6,null,"rejected","-","-",13325313,"-","Refer",{"$nulls":3},158709660,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158726721,"MGT",60286449,25,"NE2",7.24,"Male","13T","North Jesmond","Newcastle upon Tyne",93,10,100,10,100,10,79,8,71,8,58,6,92,10,41,5,32,4,55,6,90,9,22,3,58,6,99,10,53,6,45,5,"Boots (Branch: 0655 - Sidgate) - FQF93","completed","-","-",13326935,"-","Claimable","Boots (Branch: 0655 - Sidgate)","2-4 Sidgate, Eldon Square, Newcastle Upon Tyne NE1 7XF","FQF93",158726724,"Manpreet Kaur Lally",2208857,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","16:00:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158842911,"ELA",60326955,35,"SR8",32.88,"Female","00D","Horden","County Durham",7,1,9,1,2,1,7,1,3,1,42,5,49,5,93,10,93,10,69,7,29,3,48,5,9,1,7,1,7,1,33,4,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-",13335743,"-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",158842914,"miss julie shaw",2200357,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",2.71,"17:20:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158857368,"KTG",60331575,17,"TS4",55.12,"Male","00M","Longlands & Beechwood","Middlesbrough",2,1,2,1,2,1,3,1,2,1,54,6,3,1,74,8,92,10,34,4,55,6,33,4,1,1,11,2,2,1,10,1,"David Jarvis Ltd (D Jarvis, Eastbourne Rd) - FW575","completed","-","-",13337330,"-","Claimable","David Jarvis Ltd (D Jarvis, Eastbourne Rd)","43 Eastbourne Road, Middlesbrough TS5 6QN","FW575",158857371,"SALMAN KHAN",2075100,"Yes",null,"Newlands Medical Centre, Borough Road, Middlesbrough, Cleveland TS1 3RX (A81035)","A81035","00M",1.35,"09:30:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",158994711,"DH",60377301,3,"DH9",12.08,"Male","00J","Annfield Plain","County Durham",33,4,24,3,19,2,39,4,19,2,96,10,47,5,95,10,87,9,89,9,77,8,74,8,52,6,29,3,14,2,36,4,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",13343075,"-","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",158994714,"Nicola Martin",2072672,"Yes",null,"Dipton Surgery, Front Street, Dipton, Stanley, County Durham DH9 9DA (A83076)","A83076","00J",1.94,"14:35:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Dioralyte oral powder sachets blackcurrant (Sanofi) 6 sachet",37.5,6,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159076098,"SJW",60402789,3,"SR3",22.02,"Male","00P","Silksworth","Sunderland",33,4,33,4,21,3,33,4,18,2,57,6,52,6,93,10,100,10,60,6,29,3,67,7,40,4,27,3,40,4,38,4,"LloydsPharmacy (Branch: 6222 - The Galleries) - FXR97","completed","-","-",13346144,"-","Claimable","LloydsPharmacy (Branch: 6222 - The Galleries)","Independance Square, Washington, Sunderland, NE38 7SS","FXR97",159076101,"Jonathan Green",2037242,"Yes",null,"Southlands Medical Group, Ryhope Health Centre, Black Road, Ryhope, Sunderland SR2 0RX (A89035)","A89035","00P",2.6,"16:00:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159108921,"EAH",60412989,4,"SR7",28.34,"Female","00D","Dawdon","County Durham",13,2,6,1,9,1,19,2,7,1,60,6,56,6,94,10,99,10,65,7,57,6,37,4,29,3,12,2,6,1,23,3,"Asda Pharmacy (Branch: 4279 - Seaham) - FQ606","completed","-","-",13348212,"-","Claimable","Asda Pharmacy (Branch: 4279 - Seaham)","Byron Place, South Terrace, Seaham, County Durham SR7 7HN","FQ606",159108924,"Krystyna Kristosiuk",2062635,"Yes",null,"Dr Kv Reddy, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83075)","A83075","00D",1.03,"08:46:00","Consent given","Sore throat","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Mandanol Infant paracetamol 120mg/5ml oral suspension (M & A Pharmachem Ltd) 200 ml",0.525,200,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Fairly satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159147213,"FGM",60426885,4,"TS20",48.76,"Female","00K","Norton West","Stockton-on-Tees",77,8,79,8,59,6,83,9,45,5,49,5,77,8,91,10,95,10,62,7,16,2,99,10,83,9,76,8,80,8,91,10,"Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton) - FF653","completed","-","-",13352014,"-","Claimable","Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton)","45 Redhill Road, Roseworth, Stockton-On-Tees, TS19 9BX","FF653",159147216,"Richard Lyness",2063816,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",2.66,"20:26:00","Consent given","High temperature","-","Yes","Sore throat","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Referring patients to my pharmacy when it is closed and there are other providers open, these children need immedicate advice and only out of the goodness of my heart I have made contact with them out of hours. Please Andre take note of these comments!","Yes","Referring patients to my pharmacy when it is closed and there are other providers open, these children need immedicate advice and only out of the goodness of my heart I have made contact with them out of hours. Please Andre take note of these comments!","Sent: 2018-02-10 20:37:41 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159231765,"PMJ",60455841,27,"SR8",31.03,"Male","00D","Easington","County Durham",81,9,90,9,54,6,82,9,38,4,87,9,91,10,86,9,79,8,73,8,46,5,89,9,95,10,66,7,88,9,90,9,"Boots UK Ltd (Branch: 1461 - Craddock House) - FCH78","completed","-","-",13360370,"-","Claimable","Boots UK Ltd (Branch: 1461 - Craddock House)","Craddock House, Seaside Lane, Easington Colliery, County Durham, SR8 3PF","FCH78",159231768,"Simona Andronic",2078269,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",3.21,"09:14:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Sudafed Decongestant 60mg tablets (McNeil Products Ltd) 12 tablet",18.75,12,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","advised to have plenty of warm fluids, rest, keep taking the multivitamins he is on, and to take the decongestant tabs 1qds and paracetamol 2qds prn, and to use a saline nasal spray or steam inhalations, and if no better or getting worse at any point to come back or see GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159302703,"DMJ",60478077,44,"SR6",22.36,"Female","00P","St Peter's","Sunderland",65,7,68,7,45,5,92,10,20,2,86,9,74,8,88,9,99,10,51,6,42,5,94,10,93,10,86,9,85,9,61,7,"LloydsPharmacy (Branch: 6838 - Sea Road) - FCH62","completed","-","-",13363066,"-","Claimable","LloydsPharmacy (Branch: 6838 - Sea Road)","8 Sea Road, Fulwell, Sunderland SR6 9BX","FCH62",159302706,"lisa lockley",2049707,"Yes",null,"Fulwell Medical Centre, Ebdon Lane, Fulwell, Sunderland, Tyne & Wear SR6 8DZ (A89015)","A89015","00P",0.82,"16:45:00","Consent given","Sore throat","-","Yes","Outer ear infection","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159485259,"EM",60536346,18,"TS19",48.87,"Female","00K","Roseworth","Stockton-on-Tees",18,2,16,2,13,2,12,2,12,2,76,8,26,3,84,9,96,10,47,5,58,6,52,6,16,2,9,1,18,2,15,2,"Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton) - FF653","completed","-","-",13372155,"-","Claimable","Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton)","45 Redhill Road, Roseworth, Stockton-On-Tees, TS19 9BX","FF653",159485262,"Richard Lyness",2063816,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",2.34,"14:19:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Advice given and to ring GP monday morning","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159533259,"SAL",60552897,22,"DH5",23.03,"Female","00P","Copt Hill","Sunderland",27,3,32,4,16,2,21,3,10,1,76,8,58,6,99,10,99,10,84,9,56,6,55,6,33,4,13,2,40,4,46,5,null,"rejected","-","-",13379872,"-","Refer",{"$nulls":3},159533262,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159653745,"FKB",60593445,16,"SR8",32.83,"Female","00D","Peterlee West","County Durham",16,2,12,2,12,2,18,2,7,1,64,7,40,4,95,10,99,10,66,7,48,5,48,5,29,3,11,2,10,1,26,3,"Boots (Branch: 5451 - Wingate) - FL073","completed","-","-",13383970,"-","Claimable","Boots (Branch: 5451 - Wingate)","The Medical Centre, Front Street West, Wingate TS28 5PZ","FL073",159653748,"alice edmonds",2083350,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",1.12,"17:10:00","Consent given","Other","infected ingrown toenail","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","tried to ring GP - no answer\r\ntried to ring 111 - no answer\r\npatient is going to try and arrange GP appointment tonight and pharmacist will ring school to inform them of appointment","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","very frustrated with no answer from GP or 111","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159820416,"MW",60646740,32,"NE4",3.48,"Female","13T","Benwell and Scotswood","Newcastle upon Tyne",1,1,1,1,1,1,1,1,2,1,42,5,5,1,74,8,74,8,54,6,92,10,15,2,1,1,1,1,3,1,1,1,null,"rejected","-","-",13391062,"-","Refer",{"$nulls":3},159820419,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159879165,"TJF",60665829,8,"TS24",44.14,"Female","00K","Jesmond","Hartlepool",2,1,1,1,2,1,6,1,2,1,75,8,17,2,66,7,88,9,27,3,63,7,47,5,19,2,2,1,1,1,5,1,null,"rejected","-","-",13394945,"-","Refer",{"$nulls":3},159879168,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",159862923,"KM",60660534,39,"TS3",57.24,"Female","00M","Park End & Beckfield","Middlesbrough",2,1,1,1,2,1,2,1,5,1,69,7,7,1,77,8,83,9,48,5,91,10,29,3,9,1,1,1,1,1,4,1,"The Crossfell Pharmacy (Crossfell, Berwick Hills Centre) - FT436","completed","-","-",13393482,"-","Claimable","The Crossfell Pharmacy (Crossfell, Berwick Hills Centre)","The Berwick Hills Centre, Ormesby Road, Middlesbrough TS3 7RP","FT436",159862926,"matthew christie",2208007,"Yes",null,"Crossfell Health Centre, Crossfell Road, Berwick Hills, Middlesbrough, Cleveland TS3 7RL (A81019)","A81019","00M",1.31,"13:59:00","Consent given","Other","scarlet fever","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160091265,"RCM",60726564,4,"NE5",4.69,"Male","13T","Kenton","Newcastle upon Tyne",17,2,14,2,18,2,17,2,7,1,31,4,30,3,77,8,91,10,39,4,25,3,41,5,8,1,35,4,17,2,8,1,null,"rejected","-","-",13406742,"-","Refer",{"$nulls":3},160091268,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160282284,"AM",60768030,72,"TS27",36.53,"Female","00D","Blackhalls","County Durham",5,1,6,1,1,1,8,1,4,1,91,10,48,5,90,9,90,9,66,7,100,10,45,5,11,2,7,1,4,1,23,3,null,"rejected","-","-",13411685,"-","Refer",{"$nulls":3},160282287,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160366905,"LMB",60792408,3,"SR8",34.01,"Female","00D","Passfield","County Durham",8,1,10,1,2,1,20,2,2,1,72,8,36,4,98,10,97,10,81,9,68,7,41,5,36,4,11,2,14,2,17,2,"Asda Pharmacy (Branch: 4178 - Peterlee) - FDE75","completed","-","-",13416983,"-","Claimable","Asda Pharmacy (Branch: 4178 - Peterlee)","Asda Stores Ltd, Surtees Road, Peterlee SR8 5HA","FDE75",160366908,"Nazik Naqesh-Bandi",2073506,"Yes",null,"Dr. P. Burrell & Partners, Blackhall & Peterlee, Community Health Centre, Hesleden Road,Blackhall, Hartlepool,Cleveland TS27 4LQ (A83007)","A83007","00D",3.61,"17:33:00","Consent given","Other","Rash on back of neck and lower back","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160413753,"LW",60806907,26,"SR2",22.71,"Female","00P","St Michael's","Sunderland",93,10,91,10,83,9,85,9,60,6,90,9,66,7,91,10,90,9,70,7,47,5,92,10,99,10,68,7,94,10,86,9,"LloydsPharmacy (Branch: 6838 - Sea Road) - FCH62","completed","-","-",13423402,"-","Claimable","LloydsPharmacy (Branch: 6838 - Sea Road)","8 Sea Road, Fulwell, Sunderland SR6 9BX","FCH62",160413756,"Jeffrey Dorans",2030045,"Yes",null,"Dr Brigham & Partners, Villette Surgery, Suffolk Street,Hendon, Sunderland, Tyne & Wear SR2 8AX (A89005)","A89005","00P",1.7,"15:57:00","Consent given","Other","Irritation around the anus. Has tried Lanacaine, had reaction to anusol. Is bleeding when going to the toilet. Patient is not constipated but regular bowel habit once every three days","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Patient advised to keep area clean & dry & make appointment with GP as bleeding has been regular from the anus","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone","Patient referred to GP as bleeding regular from the anus","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160561182,"PFM",60851856,28,"DL14",35.98,"Male","00D","Woodhouse Close","County Durham",24,3,19,2,16,2,35,4,10,1,75,8,36,4,80,8,66,7,83,9,59,6,51,6,40,4,29,3,18,2,25,3,"Cockerton Pharmacy - FWQ54","completed","-","-",13429267,"-","Claimable","Cockerton Pharmacy","5/7 West Auckland Road, Cockerton, Darlington, County Durham, DL3 9EJ","FWQ54",160561185,"Muhammad Shoaib Khan",2074115,"Yes",null,"Auckland Medical Group, The Old Fire House, Watling Road, Co Durham DL14 6RP (A83021)","A83021","00D",0.25,"10:38:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Deep Heat rub (The Mentholatum Company Ltd) 35 gram",4.4571,35,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160731723,"OR",60905535,2,"NE34",16.75,"Female","00N","Simonside and Rekendyke","South Tyneside",5,1,2,1,3,1,11,2,5,1,49,5,46,5,91,10,96,10,60,6,94,10,17,2,18,2,7,1,1,1,5,1,"Asda Pharmacy (Branch: 4639) - FW190","completed","-","-",13439434,"-","Claimable","Asda Pharmacy (Branch: 4639 - Boldon Colliery)","North Road, Boldon Colliery NE35 9AR","FW190",160731726,"MOHAMMED OMAR SARWAR",2070472,"Yes",null,"Farnham Medical Centre., 435 Stanhope Road, South Shields, Tyne & Wear NE33 4QY (A88002)","A88002","00N",1.22,"21:30:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,10,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160741461,"LGH",60908361,5,"DL16",31.68,"Female","00D","Spennymoor","County Durham",14,2,11,2,8,1,13,2,8,1,72,8,48,5,94,10,94,10,70,7,65,7,43,5,15,2,12,2,18,2,16,2,null,"rejected","-","-",13441219,"-","Refer",{"$nulls":3},160741464,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160757811,"VNH",60913845,45,"NE12",12.75,"Female","99C","Killingworth","North Tyneside",24,3,25,3,22,3,11,2,17,2,37,4,74,8,52,6,54,6,38,4,27,3,44,5,4,1,30,3,23,3,29,3,"Asda Pharmacy (Branch: 4680 - Whitley Road) - FGN62","completed","-","-",13444975,"-","Claimable","Asda Pharmacy (Branch: 4680 - Whitley Road)","Whitley Road, Longbenton, Newcastle Upon Tyne NE12 9SJ","FGN62",160757814,"salim jaljula",2060574,"Yes",null,"Forest Hall Health Centre, Station Road,Forest Hall, Newcastle Upon Tyne, Tyne & Wear NE12 9BQ (A87007)","A87007","99C",1.94,"09:20:00","Consent given","Sprains and strains","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160891866,"CFM",60956070,11,"TS25",45.97,"Female","00K","Manor House","Hartlepool",5,1,3,1,3,1,3,1,6,1,89,9,35,4,91,10,93,10,64,7,80,8,53,6,6,1,3,1,3,1,12,2,"LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road) - FXH17","completed","-","-",13450928,"-","Claimable","LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road)","29 Wynyard Road, Hartlepool, Cleveland TS25 3LB","FXH17",160891869,"saqib bilal",2205300,"Yes",null,"Wynyard Road Primary Care Centre, Wynyard Road Pcc, Hartlepool TS25 3DQ (A81070)","A81070","00K",0.25,"16:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",160973268,"LRS",60981528,3,"DH2",16.72,"Female","00J","Chester-le-Street South","County Durham",42,5,36,4,30,3,58,6,27,3,24,3,81,9,96,10,89,9,89,9,11,2,68,7,66,7,48,5,44,5,34,4,"Fletcher Gamble Ltd (Pelton Fell Pharmacy) - FCQ82","completed","-","-",13454232,"-","Claimable","Fletcher Gamble Ltd (Pelton Fell Pharmacy)","Fell Road, Pelton Fell, Chester-Le-Street DH2 2NR","FCQ82",160973271,"KIM GAMBLE",2061494,"Yes",null,"Bridge End Surgery, Pick Tree Lane, Chester-Le-Street, County Durham DH3 3SL (A83009)","A83009","00J",2.67,"15:00:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Care Ibuprofen for Children 100mg/5ml oral suspension (Thornton & Ross Ltd) 100 ml",1.78,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161059404,"ZBA",61007340,26,"TS12",66.97,"Female","00M","Brotton","Redcar and Cleveland",6,1,3,1,2,1,14,2,6,1,95,10,48,5,72,8,53,6,95,10,71,8,74,8,11,2,19,2,4,1,15,2,"Well (Branch: 200113 - Brotton - High Street) - FKF10","completed","-","-",13457318,"-","Claimable","Well (Branch: 200113 - Brotton - High Street)","5 High Street, Brotton, Saltburn-By-The-Sea TS12 2SP","FKF10",161059407,"Katherine McQuade",2034142,"Yes",null,"Brotton Surgery, Alford Road,Brotton, Saltburn By Sea TS12 2FF (A81013)","A81013","00M",0.37,"10:00:00","Consent given","Other","Pain in hips and lower back","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Patient is 17 weeks pregnant and has pain in her hips and legs. I have advised her to speak to her midwife via the telephone number in her Pregnancy pack","-","-","No","Other: Patient referred to her Midwife","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161125662,"LWL",61028796,5,"TS24",43.93,"Male","00K","Jesmond","Hartlepool",17,2,16,2,15,2,17,2,17,2,97,10,8,1,44,5,47,5,31,4,86,9,69,7,25,3,12,2,10,1,29,3,"Victoria Pharmacy Ltd (Victoria, Health Centre) - FL686","completed","-","-",13465840,"-","Claimable","Victoria Pharmacy Ltd (Victoria, Health Centre)","The Health Centre, Victoria Road, Hartlepool TS26 8DB","FL686",161125665,"Philip Obomighie",2067022,"Yes",null,"Havelock Grange Practice, One Life Hartlepool, Park Road, Hartlepool, Cleveland TS24 7PW (A81031)","A81031","00K",1.37,"09:21:00","Consent given","Other","Just to confirm chicken pox blister","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161258010,"CZWY",61071072,4,"NE31",12.33,"Male","00N","Hebburn South","South Tyneside",41,5,39,4,36,4,55,6,20,2,50,5,27,3,92,10,99,10,60,6,44,5,38,4,64,7,45,5,45,5,36,4,null,"rejected","-","-",13471664,"-","Refer",{"$nulls":3},161258013,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161282322,"CI",61078998,35,"NE11",6.42,"Male","13T","Lobley Hill and Bensham","Gateshead",53,6,44,5,41,5,39,4,29,3,91,10,94,10,83,9,82,9,60,6,77,8,58,6,52,6,28,3,47,5,42,5,null,"rejected","-","-",13472806,"-","Refer",{"$nulls":3},161282325,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161441628,"NJ",61127916,26,"TS10",58.87,"Female","00M","West Dyke","Redcar and Cleveland",81,9,76,8,63,7,74,8,42,5,91,10,74,8,96,10,99,10,69,7,45,5,100,10,82,9,62,7,73,8,83,9,"Jhoots Pharmacy (Redcar) - FL706","completed","-","-",13478976,"-","Claimable","Jhoots Pharmacy (Redcar)","1 Embleton Court, Redcar TS10 2RF","FL706",161441631,"Pankaj Saluja",2204118,"Yes",null,"The Saltscar Surgery, 22 Kirkleatham Street, Redcar, Cleveland TS10 1UA (A81054)","A81054","00M",2.16,"10:15:00","Consent given","Oral thrush","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: advise given and asked to contact GP for thrush/ aerochamber device","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161462388,"EW",61134759,20,"NE5",2.32,"Female","13T","Denton","Newcastle upon Tyne",41,5,37,4,33,4,28,3,26,3,66,7,57,6,89,9,93,10,58,6,46,5,52,6,34,4,22,3,43,5,26,3,"Boots UK Ltd (Branch: 5839 - Blaydon Precinct AP0839) - FMK83","completed","-","-",13481691,"-","Claimable","Boots UK Ltd (Branch: 5839 - Blaydon Precinct AP0839)","9-10 The Precinct, Wesley Court, Blaydon, NE21 5BT","FMK83",161462391,"salacka aleksandra",2063112,"Yes",null,"Denton Park Medical Group, Denton Park Health Centre, West Denton Way, Newcastle Upon Tyne NE5 2QW (A86013)","A86013","00H",0.49,"15:00:00","Consent given","Indigestion","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Buscopan 10mg tablets (Boehringer Ingelheim Ltd) 20 tablet",12.45,20,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161522304,"EC",61153998,12,"SR8",31.21,"Female","00D","Easington","County Durham",81,9,90,9,54,6,82,9,38,4,87,9,91,10,86,9,79,8,73,8,46,5,89,9,95,10,66,7,88,9,90,9,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-",13489282,"-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",161522307,"miss julie shaw",2200357,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",2.9,"11:45:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Chlorphenamine 2mg/5ml oral solution sugar free 150 ml",1.7467,150,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161703165,"BW",61216908,3,"TD15",89.16,"Male","00L","Berwick East","Northumberland",46,5,49,5,40,4,34,4,59,6,18,2,73,8,51,6,32,4,99,10,12,2,49,5,38,4,30,3,52,6,48,5,null,"rejected","-","-",13494986,"-","Refer",{"$nulls":3},161703168,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161793783,"MB",61242051,11,"TS3",57.3,"Male","00M","Park End & Beckfield","Middlesbrough",2,1,1,1,2,1,2,1,5,1,69,7,7,1,77,8,83,9,48,5,91,10,29,3,9,1,1,1,1,1,4,1,null,"rejected","-","-",13497807,"-","Refer",{"$nulls":3},161793789,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161877666,"KW",61268004,83,"NE12",12.22,"Male","99C","Killingworth","North Tyneside",24,3,25,3,22,3,11,2,17,2,37,4,74,8,52,6,54,6,38,4,27,3,44,5,4,1,30,3,23,3,29,3,null,"rejected","-","-",13506133,"-","Refer",{"$nulls":3},161877669,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161884089,"CAM",61270059,54,"NE3",8.54,"Female","13T","Parklands","Newcastle upon Tyne",100,10,100,10,98,10,100,10,78,8,100,10,100,10,81,9,91,10,45,5,88,9,97,10,100,10,98,10,100,10,99,10,"J and J Whittaker (Chemists) Ltd - FXP48","completed","-","-",13506781,"-","Claimable","J and J Whittaker (Chemists) Ltd","32 Wansbeck Road South, Newcastle Upon Tyne, NE3 3HQ","FXP48",161884092,"Bhavna Patel",2039723,"Yes",null,"The Grove Medical Group, 1 The Grove, Gosforth, Newcastle Upon Tyne, Tyne & Wear NE3 1NU (A86018)","A86018","00G",3.01,"12:01:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Dioralyte oral powder sachets blackcurrant (Sanofi) 6 sachet",37.5,6,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",161953653,"GEA",61292586,5,"TS23",49,"Female","00K","Billingham Central","Stockton-on-Tees",25,3,23,3,19,2,14,2,22,3,91,10,37,4,63,7,60,6,50,5,82,9,56,6,7,1,27,3,25,3,28,3,null,"rejected","-","-",13512354,"-","Refer",{"$nulls":3},161953656,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162063633,"LC",61320909,53,"TS20",50.35,"Female","00K","Norton South","Stockton-on-Tees",9,1,12,2,7,1,11,2,2,1,26,3,64,7,87,9,83,9,68,7,22,3,38,4,23,3,6,1,13,2,18,2,null,"rejected","-","-",13522519,"-","Refer",{"$nulls":3},162063636,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162168816,"LW",61348518,3,"DH9",11.28,"Female","00J","Stanley","County Durham",22,3,19,2,22,3,23,3,10,1,35,4,31,4,97,10,93,10,83,9,17,2,65,7,20,2,27,3,16,2,26,3,null,"rejected","-","-",13526479,"-","Refer",{"$nulls":3},162168819,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162225270,"TF",61365828,23,"SR2",21.76,"Female","00P","Millfield","Sunderland",22,3,26,3,26,3,38,4,10,1,54,6,7,1,36,4,38,4,27,3,73,8,25,3,28,3,52,6,40,4,11,2,null,"rejected","-","-",15001831,"-","Refer",{"$nulls":3},162225273,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162291885,"HJW",61386858,8,"TS7",58.66,"Male","00M","Marton West","Middlesbrough",80,8,77,8,74,8,84,9,44,5,88,9,44,5,85,9,95,10,49,5,54,6,77,8,85,9,77,8,82,9,84,9,"LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham) - FTA60","completed","-","-",15007401,"-","Claimable","LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham)","The Midwifery Clinic, Cropton Way, Coulby Newham, Middlesbrough TS8 0TL","FTA60",162291888,"UDOSEN OKON",2067836,"Yes",null,"The Linthorpe Surgery, 378 Linthorpe Road, Middlesbrough, Cleveland TS5 6HA (A81026)","A81026","00M",4.25,"12:25:00","Consent given","Other","Infected wound.","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Take referred and advice given to keep wound clean and covered.","-","-","Yes","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162341430,"JL",61403115,31,"NE36",17.03,"Male","00N","Boldon Colliery","South Tyneside",47,5,36,4,33,4,63,7,24,3,62,7,73,8,81,9,90,9,47,5,55,6,40,4,65,7,57,6,41,5,38,4,null,"rejected","-","-",15014077,"-","Refer",{"$nulls":3},162341433,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162521868,"HB",61456755,3,"TS5",54.26,"Male","00M","Park","Middlesbrough",33,4,31,4,39,4,25,3,30,3,91,10,8,1,51,6,53,6,36,4,91,10,50,5,13,2,48,5,25,3,37,4,"Hunters Pharmacy Ltd (Hunters, Linthorpe Rd) - FVE88","completed","-","-",15021607,"-","Claimable","Hunters Pharmacy Ltd (Hunters, Linthorpe Rd)","397 Linthorpe Road, Middlesborough TS5 6AE","FVE88",162521871,"haroon akram",2080487,"Yes",null,"The Endeavour Practice, The Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland TS1 2NX (A81023)","A81023","00M",1.64,"17:22:00","Consent given","Other","3 year old with knee pain. Tender to touch could be due to previous injury in the playground. It is the third occurance which makes me feel like a further investigation should be examined for baby knee.","Yes","Acute pain","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.29,100,"-","-","Yes","Yes","Paracetamol 120mg/5ml oral solution paediatric sugar free 2000 ml",1.19,100,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162626034,"JSN",61488072,27,"DH9",11.66,"Male","00J","Stanley","County Durham",5,1,4,1,2,1,8,1,3,1,86,9,48,5,93,10,92,10,70,7,74,8,53,6,15,2,6,1,5,1,9,1,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",15026327,"-","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",162626037,"kathryn tiffin",2057524,"Yes",null,"Tanfield View Medical Group, Tanfield View Surgery, Scott St, Tanfield, Stanley, County Durham DH9 8AD (A83016)","A83016","00J",0.64,"15:08:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuprofen 100mg/5ml oral suspension sugar free 100 ml",1.29,100,"-","-","Yes","Yes","Mandanol 6+ paracetamol 250mg/5ml oral suspension (M & A Pharmachem Ltd) 100 ml",0.9,200,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162666780,"WOM",61501800,75,"ST15",231.89,"Male","05V","St Michael's & Stonefield","Stafford",54,6,55,6,43,5,37,4,58,6,79,8,51,6,42,5,31,4,64,7,73,8,45,5,22,3,61,7,60,6,53,6,null,"rejected","-","-",15029993,"-","Refer",{"$nulls":3},162666783,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162715194,"RCF",61516725,48,"TS17",56.93,"Male","00K","Ingleby Barwick West","Stockton-on-Tees",88,9,98,10,87,9,91,10,70,7,14,2,100,10,100,10,100,10,89,9,4,1,100,10,91,10,85,9,98,10,98,10,"Hepworth Chemist (Hepworth, Ingleby Barwick) - FTK35","completed","-","-",15037442,"-","Claimable","Hepworth Chemist (Hepworth, Ingleby Barwick)","20 Greenside, Ingleby Barwick, Stockton On Tees TS17 0RR","FTK35",162715197,"Susan Harrison",2048501,"Yes",null,"Woodbridge Practice, The Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81017)","A81017","00K",3.63,"09:20:00","Consent given","Other","blepharitis","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Brolene 0.15% eye ointment (Sanofi) 5 gram",58.4,5,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162799758,"RB",61543908,33,"DH6",29.44,"Male","00J","Trimdon and Thornley","County Durham",26,3,23,3,19,2,26,3,20,2,28,3,34,4,98,10,96,10,84,9,15,2,62,7,24,3,29,3,23,3,35,4,"Shotton Pharmacy - FJW29","completed","-","-",15040559,"-","Claimable","Shotton Pharmacy","2 Front Street, Shotton Colliery, Co.Durham DH6 2LT","FJW29",162799761,"Marco Piazzetta",2205966,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","17:25:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",162908589,"RW",61574637,4,"NE42",9.57,"Male","00L","Prudhoe North","Northumberland",76,8,60,6,58,6,72,8,59,6,60,6,89,9,101,11,100,10,97,10,29,3,73,8,65,7,75,8,63,7,60,6,null,"rejected","-","-",15045022,"-","Refer",{"$nulls":3},162908592,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163080789,"OJE",61626018,7,"NE34",17.75,"Male","00N","Whiteleas","South Tyneside",19,2,19,2,11,2,15,2,13,2,31,4,57,6,88,9,92,10,57,6,40,4,25,3,24,3,10,1,25,3,16,2,null,"rejected","-","-",15055876,"-","Refer",{"$nulls":3},163080792,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163094301,"PJR",61630944,42,"NE15",6.13,"Male","00L","Ponteland South with Heddon","Northumberland",87,9,83,9,60,6,81,9,74,8,55,6,99,10,93,10,78,8,98,10,23,3,81,9,75,8,81,9,96,10,73,8,"Throckley Chemists - FEJ20","completed","-","-",15058145,"-","Claimable","Throckley Chemists","Throckley P/Care Centre, Tillmouth Park Road, Throckley, Newcastle Upon Tyne NE15 9PA","FEJ20",163094304,"Therese Foley",2033433,"Yes",null,"Throckley Primary Care, Throckley Primary Care Centre, Tillmouth Pk Road,Throckley, Newcastle Upon Tyne NE15 9PA (A86026)","A86026","00H",2.51,"17:30:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Benylin Mucus Cough Max Menthol 100mg/5ml oral solution (McNeil Products Ltd) 150 ml",2.3733,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Pharmacy was well placed to advise and re-assure patient","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163166742,"DG",61653570,2,"TS10",59.47,"Male","00M","Longbeck","Redcar and Cleveland",90,9,88,9,86,9,87,9,68,7,34,4,86,9,100,10,99,10,88,9,11,2,100,10,84,9,84,9,96,10,76,8,null,"rejected","-","-",15063156,"-","Refer",{"$nulls":3},163166745,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163446972,"HJATG",61730850,6,"DH9",11.15,"Male","00J","Stanley","County Durham",22,3,19,2,22,3,23,3,10,1,35,4,31,4,97,10,93,10,83,9,17,2,65,7,20,2,27,3,16,2,26,3,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",15071596,"-","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",163446975,"duaa alesha",2202789,"Yes",null,"Stanley Medical Group, Stanley Primary Care Centre, Clifford Road, Stanley, County Durham DH9 0AB (A83023)","A83023","00J",1.56,"18:07:00","Consent given","Oral thrush","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Daktarin 20mg/g oromucosal gel (McNeil Products Ltd) 15 gram",25.2,15,"-","-","Yes","Yes","Benylin Children's Chesty Coughs 50mg/5ml oral solution (McNeil Products Ltd) 125 ml",2.184,125,"-","No","-","-","-","-","-","-","-","No","-","patient has a chesty cough with white patch on his tongue. a chesty cough medicine was sold and he was advised to use Daktarin gel up to four times a day after meals and was asked to see the GP if no improvement after 7 days.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163490289,"MGG",61743549,18,"NE30",18.34,"Female","99C","Cullercoats","North Tyneside",82,9,66,7,60,6,75,8,60,6,82,9,100,10,86,9,94,10,52,6,43,5,84,9,75,8,69,7,81,9,56,6,null,"rejected","-","-",15075471,"-","Refer",{"$nulls":3},163490292,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163512834,"JFW",61749852,76,"TS10",58.16,"Male","00M","Kirkleatham","Redcar and Cleveland",3,1,2,1,1,1,7,1,3,1,54,6,33,4,98,10,97,10,83,9,36,4,51,6,9,1,7,1,2,1,16,2,null,"rejected","-","-",15078774,"-","Refer",{"$nulls":3},163512837,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163771500,"BSC",61810485,4,"TS23",48.33,"Male","00K","Billingham Central","Stockton-on-Tees",20,2,15,2,13,2,15,2,18,2,77,8,31,4,84,9,92,10,50,5,50,5,62,7,11,2,21,3,11,2,29,3,"Billingham Health Limited - FF873","completed","-","-",15087000,"-","Claimable","Billingham Health Limited","The Pharmacy, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG","FF873",163771503,"JUAN JESUS NUNEZ AMADOR",2082124,"Yes",null,"The Roseberry Practice, Abbey Health Centre, Finchale Avenue, Billingham, Cleveland TS23 2DG (A81610)","A81610","00K",0.47,"13:57:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: patient being advise to continue paracetamol,drink plenty of fluids , soft diet, and go to ooh if symptoms like fever doesnt disappear by night.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163862367,"AWB",61833018,12,"SR7",28.29,"Male","00D","Dawdon","County Durham",12,2,13,2,5,1,19,2,4,1,78,8,50,5,85,9,83,9,64,7,86,9,37,4,40,4,9,1,13,2,17,2,"LloydsPharmacy (Branch: 6086 - Blandford Place) - FXL31","completed","-","-",15089843,"-","Claimable","LloydsPharmacy (Branch: 6086 - Blandford Place)","8 Blandford Place, Seaham, Co.Durham SR7 7EL","FXL31",163862370,"Akosua Browne",2087283,"Yes",null,"The New Seaham Medical Group, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83071)","A83071","00D",0.33,"16:12:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Patient give good hygiene details, advised not to share towels","-","-","Yes","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163902150,"AMM",61844349,29,"TS26",43.87,"Female","00K","Victoria","Hartlepool",35,4,25,3,23,3,62,7,18,2,96,10,40,4,74,8,75,8,51,6,60,6,93,10,59,6,60,6,22,3,29,3,"Well (Branch: 200112 - Hartlepool - York Road) - FQN54","completed","-","-",15091957,"-","Claimable","Well (Branch: 200112 - Hartlepool - York Road)","99A York Road, Hartlepool TS26 9DA","FQN54",163902153,"Terry Bennett",2062327,"Yes",null,"Mckenzie House Surgery, Mckenzie House, 17 Kendal Road, Hartlepool, Cleveland TS25 1QU (A81044)","A81044","00K",2.45,"12:25:00","Consent given","Sore throat","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have taken no further action","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",163992345,"KAS",61873995,50,"NE9",9.95,"Female","13T","Chowdene","Gateshead",14,2,14,2,7,1,19,2,6,1,32,4,77,8,83,9,71,8,79,8,37,4,29,3,25,3,15,2,20,2,19,2,"LloydsPharmacy in Sainsburys (Branch: 5242 - Team Valley) - FMG80","completed","-","-",15100529,"-","Claimable","LloydsPharmacy in Sainsburys (Branch: 5242 - Team Valley)","Eleventh Avenue, Team Valley Trading Estate, Gateshead NE11 0NJ","FMG80",163992348,"BILKIS BEGUM",2215794,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","12:09:00","Consent given","Other","symptoms indicate infection- high temp, cough with green mucus, breathless for over 1 week","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","called 11 to escalated gatdoc will call next 2 hours","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Please clarify to patients we cannot prescribe pom eg antibiotics thanks","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164022930,"RLH",61884762,21,"DH6",31.01,"Female","00D","Shotton and South Hetton","County Durham",4,1,6,1,3,1,7,1,2,1,62,7,9,1,87,9,89,9,58,6,60,6,37,4,20,2,3,1,10,1,7,1,null,"rejected","-","-",15108529,"-","Refer",{"$nulls":3},164022933,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164207984,"TW",61938857,46,"TS6",58,"Female","00M","Grangetown","Redcar and Cleveland",2,1,1,1,3,1,1,1,5,1,61,7,8,1,98,10,97,10,81,9,43,5,50,5,2,1,2,1,1,1,7,1,null,"rejected","-","-",15116961,"-","Refer",{"$nulls":3},164207987,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164243525,"TJMR",61950095,8,"TS27",36.6,"Male","00D","Blackhalls","County Durham",5,1,6,1,1,1,8,1,4,1,91,10,48,5,90,9,90,9,66,7,100,10,45,5,11,2,7,1,4,1,23,3,"Norchem Healthcare Ltd (T/A Meikle Ltd) - FVH83","completed","-","-",15117935,"-","Claimable","Norchem Healthcare Ltd (T/A Meikle Ltd)","51 Middle Street, Blackhall Colliery, Hartlepool TS27 4EE","FVH83",164243528,"Susan O'Donnell",2031129,"Yes",null,"Dr. P. Burrell & Partners, Blackhall & Peterlee, Community Health Centre, Hesleden Road,Blackhall, Hartlepool,Cleveland TS27 4LQ (A83007)","A83007","00D",0.25,"15:33:00","Consent given","Other","infected toe","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","telephoned GP for appointment","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","appointment arranged with GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164265308,"HLJ",61956185,7,"DH5",22.11,"Male","00P","Copt Hill","Sunderland",82,9,84,9,54,6,71,8,52,6,87,9,79,8,99,10,98,10,85,9,41,5,97,10,78,8,60,6,93,10,86,9,"Houghton pharmacy (Houghton-Le-Spring) - FXT71","completed","-","-",15119799,"-","Claimable","Houghton pharmacy (Houghton-Le-Spring)","31 Queensway, Houghton-Le-Spring DH5 8EL","FXT71",164265311,"Michael John Patrick Hardy",2217967,"Yes",null,"Hetton Group Practice, Hetton M/C,Francis Way, Hetton-Le-Hole, Tyne & Wear DH5 9EZ (A89004)","A89004","00P",1.2,"10:47:00","Consent given","Other","Chickenpox","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164390942,"DS",61995794,19,"SR3",22.34,"Male","00P","Doxford","Sunderland",62,7,49,5,58,6,54,6,32,4,79,8,71,8,94,10,100,10,64,7,47,5,70,7,76,8,37,4,60,6,41,5,"E Chaston Ltd (Silksworth Terrace) - FKV18","completed","-","-",15130971,"-","Claimable","E Chaston Ltd (Silksworth Terrace)","1 Silksworth Terrace, New Silksworth, Tyne And Wear SR3 2AT","FKV18",164390945,"Chloe Johnson",2080165,"Yes",null,"New Silksworth Medical Centre, Silksworth Hc, Silksworth, Sunderland, Tyne & Wear SR3 2AN (A89032)","A89032","00P",0.55,"11:18:00","Consent given","Other","Infected tonsil","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164456312,"YL",62014997,18,"NE8",7.45,"Male","13T","Saltwell","Gateshead",28,3,25,3,26,3,44,5,15,2,91,10,38,4,16,2,10,1,53,6,82,9,55,6,30,3,61,7,13,2,25,3,null,"rejected","-","-",15133204,"-","Refer",{"$nulls":3},164456315,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164523350,"BN",62033966,2,"NE10",10.67,"Male","13T","Pelaw and Heworth","Gateshead",41,5,36,4,33,4,32,4,21,3,93,10,64,7,66,7,52,6,76,8,99,10,49,5,28,3,36,4,40,4,26,3,null,"rejected","-","-",15136221,"-","Refer",{"$nulls":3},164523353,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164652545,"HLB",62070581,27,"TS10",58.43,"Female","00M","Kirkleatham","Redcar and Cleveland",3,1,2,1,1,1,8,1,4,1,44,5,33,4,91,10,92,10,65,7,22,3,64,7,11,2,7,1,5,1,3,1,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",15142414,"-","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",164652548,"Zoe Elizabeth Benbow",2027526,"Yes",null,"The Green House Surgery, Redcar Primary Care Hosp, West Dyke Road, Redcar, Cleveland TS10 4NW (A81052)","A81052","00M",0.56,"09:55:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Escalated","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","I cannot do a physical examination to determine where the pain is. She has already tried all the medication I can suggest.","Yes","Thinks a recurring trapped nerve. Has tried usual painkillers already. I cannot do a physical examination. Has been a problem since giving birth 3 years ago","Sent: 2018-05-19 09:20:21 by Email","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164712095,"LMM",62088935,6,"DH8",14.08,"Female","00J","Consett North","County Durham",59,6,46,5,40,4,72,8,32,4,69,7,91,10,90,9,79,8,86,9,32,4,82,9,70,7,68,7,44,5,55,6,"Station Road Pharmacy (Consett) - FRK79","completed","-","-",15149438,"-","Claimable","Station Road Pharmacy (Consett)","9 Station Road, Consett, County Durham, DH8 5RL","FRK79",164712098,"li pei fong",2076745,"Yes",null,"Leadgate Surgery, George Ewen House, Watling St.,Leadgate, Consett,Co.Durham DH8 6DP (A83636)","A83636","00J",1.67,"17:47:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Benylin Children's Night Coughs oral solution (McNeil Products Ltd) 125 ml",2.184,125,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164747102,"AK",62099534,47,"SR8",33.52,"Male","00D","Peterlee East","County Durham",2,1,2,1,1,1,3,1,3,1,55,6,5,1,88,9,95,10,55,6,48,5,38,4,6,1,2,1,1,1,7,1,"Lydon Pharmacy Group Ltd (Peterlee) - FCJ51","completed","-","-",15151131,"-","Claimable","Lydon Pharmacy Group Ltd (Peterlee)","60 York Road, Peterlee, Co.Durham SR8 2DP","FCJ51",164747105,"miss julie shaw",2200357,"Yes",null,"Dr. P. Burrell & Partners, Blackhall & Peterlee, Community Health Centre, Hesleden Road,Blackhall, Hartlepool,Cleveland TS27 4LQ (A83007)","A83007","00D",3.29,"14:30:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",164925239,"BCB",62148341,58,"TS21",38.94,"Female","00D","Sedgefield","County Durham",64,7,53,6,45,5,83,9,25,3,96,10,80,8,98,10,92,10,90,9,91,10,63,7,81,9,78,8,74,8,47,5,null,"rejected","-","-",15158816,"-","Refer",{"$nulls":3},164925242,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165037313,"WJ",62180195,58,"DL15",27.94,"Female","00D","Crook","County Durham",34,4,26,3,24,3,45,5,19,2,64,7,44,5,94,10,79,8,99,10,35,4,66,7,57,6,34,4,29,3,25,3,null,"rejected","-","-",15163535,"-","Refer",{"$nulls":3},165037316,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165112985,"AC",62203838,27,"DH5",25.23,"Male","00P","Hetton","Sunderland",16,2,20,2,10,1,17,2,5,1,68,7,21,3,88,9,91,10,59,6,53,6,48,5,23,3,13,2,30,3,23,3,null,"rejected","-","-",15172496,"-","Refer",{"$nulls":3},165112988,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165125063,"JAG",62208083,35,"NE9",10.76,"Female","13T","High Fell","Gateshead",2,1,1,1,2,1,4,1,2,1,23,3,23,3,96,10,100,10,69,7,48,5,16,2,18,2,1,1,2,1,7,1,null,"rejected","-","-",15175704,"-","Refer",{"$nulls":3},165125066,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165190073,"AE",62225924,32,"TS20",49.15,"Male","00K","Norton North","Stockton-on-Tees",39,4,35,4,23,3,48,5,28,3,91,10,46,5,62,7,56,6,56,6,71,8,65,7,60,6,36,4,33,4,48,5,"CR Kime (Grangetown Pharmacy) - FY321","completed","-","-",15179405,"-","Claimable","CR Kime (Grangetown Pharmacy)","53 Birchington Avenue, Grangetown, Middlesbrough, TS6 7HX","FY321",165190076,"Michelle Atkinson",2037041,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",0.82,"16:40:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Numark Compound Syrup of Glycerin, Lemon & Honey (Numark Ltd) 200 ml",0.535,200,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165396959,"NH",62275874,51,"NE16",5.47,"Male","13T","Whickham South and Sunniside","Gateshead",92,10,82,9,82,9,91,10,58,6,81,9,76,8,97,10,92,10,84,9,54,6,64,7,92,10,83,9,81,9,82,9,"LloydsPharmacy (Branch: 6092 - Forest Hall) - FAF11","completed","-","-",15186175,"-","Claimable","LloydsPharmacy (Branch: 6092 - Forest Hall)","99 Station Road, Forest Hall, Newcastle Upon Tyne NE12 7HS","FAF11",165396962,"karen isherwood",2031297,"Yes",null,"Whickham Cottage Medical Centre, Whickham Cottage Med Prac, Rectory Lane,Whickham, Newcastle Upon Tyne, Tyne & Wear NE16 4PD (A85020)","A85020","00F",2.27,"08:45:00","Consent given","Other","swollen hand","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","Something else","Fairly satisfied","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165488273,"MRT",62296973,60,"DL14",34.43,"Male","00D","Coundon","County Durham",28,3,37,4,30,3,36,4,36,4,8,1,15,2,57,6,40,4,86,9,5,1,61,7,43,5,30,3,29,3,49,5,"Asda Pharmacy (Branch: 4587 - Bishop Auckland) - FA415","completed","-","-",15190270,"-","Claimable","Asda Pharmacy (Branch: 4587 - Bishop Auckland)","South Church Road, Bishop Auckland, Count Durham DL14 7LB","FA415",165488276,"Peter Mokase Becke",2081801,"Yes",null,"Station View Medical Centre, 29A Escomb Road, Bishop Auckland, County Durham DL14 6AB (A83015)","A83015","00D",3.19,"13:40:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,1,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165494888,"MK",62299085,54,"SR8",35.1,"Male","00D","Horden","County Durham",23,3,27,3,10,1,25,3,10,1,83,9,41,5,94,10,87,9,82,9,61,7,61,7,49,5,13,2,26,3,50,5,"M Whitfield Ltd (Horden) - FY376","completed","-","-",15190687,"-","Claimable","M Whitfield Ltd (Horden)","30 Fourth Street, Horden, Peterlee, Co Durham SR8 4LD","FY376",165494891,"Martin Anderson",2032133,"Yes",null,"The Horden Group Practice, Horden Group Practice, Sunderland Road, Horden, Peterlee, County Durham SR8 4QP (A83044)","A83044","00D",0.95,"12:15:00","Consent given","Other","Suspected ear infection","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient had suspected ear infection with discharge and smell - I cannot see inside the ear canal and the only otc treatment for minor ear infections is currently unavailable. Patient wasn't in pain and did not need urgent help. Told him to make appointment with own GP on Monday or contact 111 for walk in center appointment","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165699161,"JRM",62355467,22,"YO31",119.05,"Male","03Q","Heworth","York",40,4,39,4,41,5,23,3,55,6,54,6,21,3,52,6,70,7,22,3,67,7,27,3,12,2,43,5,29,3,55,6,null,"rejected","-","-",15203257,"-","Refer",{"$nulls":3},165699164,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165787859,"MRH",62381186,3,"SR5",21.23,"Female","00P","Southwick","Sunderland",26,3,23,3,19,2,29,3,13,2,64,7,35,4,77,8,94,10,37,4,47,5,50,5,41,5,20,2,45,5,15,2,"LloydsPharmacy (Branch: 6838 - Sea Road) - FCH62","completed","-","-",15206461,"-","Claimable","LloydsPharmacy (Branch: 6838 - Sea Road)","8 Sea Road, Fulwell, Sunderland SR6 9BX","FCH62",165787862,"Jeffrey Dorans",2030045,"Yes",null,"Fulwell Medical Centre, Ebdon Lane, Fulwell, Sunderland, Tyne & Wear SR6 8DZ (A89015)","A89015","00P",0.83,"14:30:00","Consent given","Other","Infected chickenpox rash","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","No","-","-","-","-","-","Patient referred to GP - e.g. Red flag symptom","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165824393,"TWC",62391710,71,"DL1",52.22,"Male","00C","Eastbourne","Darlington",13,2,10,1,8,1,8,1,12,2,72,8,36,4,90,9,87,9,71,8,51,6,54,6,10,1,8,1,15,2,11,2,"J Clark (Yarm Road) - FAQ64","completed","-","-",15208504,"-","Claimable","J Clark (Yarm Road)","297 Yarm Road, Darlington, Co Durham, DL1 1BA","FAQ64",165824396,"Toni Redpath",2215871,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",1.47,"10:28:00","Consent given","Other","Infected toe","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","recommended to see a doctor\r\npossibly ingrown toenail, possibly slight infection\r\nrecommended ibuprofen in meantime","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",165941882,"CLW",62428601,23,"SR5",16.95,"Male","00P","Castle","Sunderland",12,2,8,1,8,1,11,2,5,1,76,8,57,6,91,10,91,10,67,7,76,8,40,4,34,4,4,1,10,1,6,1,"East Boldon Village Pharmacy Ltd - FE845","completed","-","-",15219489,"-","Claimable","East Boldon Village Pharmacy Ltd","7 Station Terrace, East Boldon, Tyne And Wear NE36 0LJ","FE845",165941885,"Nadia Gabriel",2082200,"Yes",null,"Invalid surgery, but Patient not contactable, (NOTVALID)","NOTVALID","-","-","09:32:00","Consent given","Other","?chickenpox","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166100993,"MRD",62474711,25,"SR5",18.28,"Male","00P","Castle","Sunderland",17,2,19,2,8,1,20,2,5,1,75,8,52,6,78,8,93,10,39,4,77,8,39,4,48,5,8,1,17,2,24,3,"Davys Pharmacy - FRX14","completed","-","-",15224952,"-","Claimable","Davys Pharmacy","2 Ethel Terrace, Castletown SR5 3BQ","FRX14",166100996,"kirsten hogan",2054628,"Yes",null,"Castletown Medical Centre, 6 The Broadway,Castletown, Sunderland, Tyne & Wear SR5 3EX (A89036)","A89036","00P",0.91,"12:31:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166309463,"LGF",62537507,5,"TS11",60.96,"Female","00M","St Germain's","Redcar and Cleveland",80,8,72,8,55,6,85,9,39,4,100,10,95,10,96,10,99,10,72,8,81,9,97,10,87,9,76,8,56,6,90,9,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",15236330,"-","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",166309466,"Ruth Collett",2050863,"Yes",null,"Huntcliff Surgery, Bath Street, Saltburn-By-The-Sea TS12 1BJ (A81618)","A81618","00M",3.56,"09:22:00","Consent given","Other","red inflammed toe,","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","concern infected","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166392512,"SMR",62562317,41,"TS19",49.37,"Male","00K","Fairfield","Stockton-on-Tees",89,9,85,9,73,8,67,7,68,7,64,7,92,10,96,10,92,10,79,8,23,3,100,10,68,7,63,7,85,9,78,8,null,"rejected","-","-",15242479,"-","Refer",{"$nulls":3},166392515,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166502351,"DJH",62594255,11,"SR8",33.38,"Male","00D","Passfield","County Durham",80,8,96,10,61,7,88,9,40,4,31,4,100,10,100,10,101,11,86,9,10,1,99,10,94,10,77,8,91,10,95,10,"Boots The Chemists Ltd (Branch: 0579 - Peterlee) - FHD21","completed","-","-",15246087,"-","Claimable","Boots The Chemists Ltd (Branch: 0579 - Peterlee)","30-32 The Chare, Peterlee, Co.Durham SR8 1AE","FHD21",166502357,"eleanor surridge",2080915,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","16:10:00","Consent given","Hay fever (Seasonal Allergic Rhinitis)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166630901,"PH",62630105,47,"DH6",24.44,"Male","00J","Sherburn","County Durham",76,8,69,7,53,6,83,9,42,5,79,8,76,8,100,10,99,10,92,10,37,4,89,9,89,9,71,8,71,8,66,7,"Sherburn Village Pharmacy - FQK30","completed","-","-",15251171,"-","Claimable","Sherburn Village Pharmacy","2 Harley Terrace, Sherburn, Durham DH6 1DS","FQK30",166630904,"Julie Parkinson",2037056,"Yes",null,"Belmont & Sherburn Medical Group, Broomside Lane, Belmont, County Durham DH1 2QW (A83014)","A83014","00J",2.49,"16:36:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166700657,"NJA",62651882,30,"SR7",28.81,"Male","00D","Dawdon","County Durham",23,3,21,3,13,2,28,3,8,1,77,8,54,6,86,9,69,7,96,10,55,6,58,6,47,5,17,2,18,2,44,5,null,"rejected","-","-",15258576,"-","Refer",{"$nulls":3},166700660,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",166776929,"SAN",62673398,30,"TS5",53.99,"Male","00M","Park","Middlesbrough",33,4,31,4,39,4,25,3,30,3,91,10,8,1,51,6,53,6,36,4,91,10,50,5,13,2,48,5,25,3,37,4,null,"rejected","-","-",15262088,"-","Refer",{"$nulls":3},166776932,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167093543,"MM",62759555,4,"TS18",52.64,"Female","00K","Parkfield and Oxbridge","Stockton-on-Tees",35,4,27,3,33,4,39,4,20,2,35,4,72,8,62,7,57,6,54,6,19,2,61,7,34,4,45,5,23,3,24,3,"Rowlands Pharmacy (Branch: 1381 - Rowlands, Lawson Street HC) - FA114","completed","-","-",15272151,"-","Claimable","Rowlands Pharmacy (Branch: 1381 - Rowlands, Lawson Street HC)","Lawson Street Health Centre, Lawson Street, Stockton TS18 1HX","FA114",167093546,"John Munday",2022906,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","09:05:00","Consent given","Vaginal thrush","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Canesten 2% thrush cream (Bayer Plc) 20 gram",23.8,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167149379,"JAG",62775227,51,"NE3",6.15,"Female","13T","Fawdon","Newcastle upon Tyne",4,1,3,1,3,1,2,1,3,1,50,5,66,7,76,8,96,10,34,4,78,8,21,3,4,1,3,1,6,1,4,1,"Boots (Branch: 6518 - Kingston Park) - FGX03","completed","-","-",15275645,"-","Claimable","Boots (Branch: 6518 - Kingston Park)","Unit 1Kingston Park Shopping Centre, Bruton Lane, Newcastle Upon Tyne NE3 2FP","FGX03",167149382,"Waliyyah Afolabi",2206711,"Yes",null,"Betts Avenue Medical Group, Betts Avenue Med. Group, 2 Betts Avenue, Benwell, Newcastle Upon Tyne NE15 6TQ (A86030)","A86030","00H",4.51,"17:32:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167163152,"LP",62778383,82,"SR6",22.1,"Male","00P","Fulwell","Sunderland",53,6,49,5,38,4,51,6,26,3,100,10,80,8,62,7,57,6,54,6,99,10,81,9,50,5,49,5,74,8,26,3,null,"rejected","-","-",15277300,"-","Refer",{"$nulls":3},167163155,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167378783,"JAU",62827676,10,"TS20",50.46,"Male","00K","Norton South","Stockton-on-Tees",24,3,18,2,18,2,31,4,16,2,82,9,37,4,44,5,35,4,55,6,54,6,65,7,31,4,32,4,21,3,24,3,"Rowlands Pharmacy (Branch: 1362 - Rowlands, Tennant St) - FMH77","completed","-","-",15285649,"-","Claimable","Rowlands Pharmacy (Branch: 1362 - Rowlands, Tennant St)","Rowlands Pharmacy, Tennant Street Medical Centre, Stockton on Tees, TS18 2AT","FMH77",167378786,"Elaine Ballantyne",2034725,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","15:30:00","Consent given","Other","infected ingrowing toe nail","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","refered to gp as got infection and need antibiotic","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167561414,"FLD",62880404,23,"NE8",8.07,"Female","13T","Deckham","Gateshead",21,3,24,3,20,2,31,4,8,1,66,7,18,2,33,4,49,5,13,2,95,10,25,3,34,4,28,3,48,5,8,1,null,"rejected","-","-",15291862,"-","Refer",{"$nulls":3},167561417,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167608952,"AR",62895800,63,"DL14",35.38,"Male","00D","Woodhouse Close","County Durham",10,1,14,2,5,1,22,3,2,1,65,7,26,3,97,10,94,10,82,9,51,6,47,5,33,4,14,2,26,3,12,2,"Asda Pharmacy (Branch: 4587 - Bishop Auckland) - FA415","completed","-","-",15297948,"-","Claimable","Asda Pharmacy (Branch: 4587 - Bishop Auckland)","South Church Road, Bishop Auckland, Count Durham DL14 7LB","FA415",167608955,"Hamid Yousefi",2211504,"Yes",null,"Auckland Medical Group, The Old Fire House, Watling Road, Co Durham DL14 6RP (A83021)","A83021","00D",0.72,"10:17:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Pt need a further appointment with doctor regards persistent cough","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167677265,"ND",62916941,32,"SR6",22.36,"Female","00N","Whitburn and Marsden","South Tyneside",52,6,44,5,39,4,49,5,34,4,47,5,76,8,99,10,99,10,84,9,47,5,33,4,42,5,53,6,42,5,49,5,"S E Gill Chemist Ltd (Cleadon Village Pharmacy) - FHJ56","completed","-","-",15303808,"-","Claimable","S E Gill Chemist Ltd (Cleadon Village Pharmacy)","35 Front Street, Cleadon Village, Sunderland SR6 7PG","FHJ56",167677268,"Steven Gill",2033129,"Yes",null,"Deerness Park Medical Group, Deerness Park Medical Centre, Suffolk St, Hendon, Sunderland, Tyne & Wear SR2 8AD (A89001)","A89001","00P",6.21,"04:55:00","Consent given","Bites and stings","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Hc45 Hydrocortisone 1% cream (Reckitt Benckiser Healthcare (UK) Ltd) 15 gram",17.2,15,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167768123,"CO",62944757,23,"SR3",20.47,"Male","00P","Sandhill","Sunderland",16,2,13,2,9,1,21,3,7,1,78,8,40,4,83,9,98,10,43,5,67,7,48,5,47,5,9,1,27,3,9,1,null,"rejected","-","-",15308278,"-","Refer",{"$nulls":3},167768125,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167798083,"MRP",62953725,36,"TS19",50.35,"Male","00K","Hartburn","Stockton-on-Tees",83,9,84,9,56,6,76,8,56,6,72,8,83,9,98,10,99,10,79,8,28,3,99,10,64,7,83,9,79,8,89,9,"Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton) - FE662","completed","-","-",15310191,"-","Claimable","Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton)","26-28 Glenfield Rd, Stockton-On-Tees, Cleveland TS19 7PQ","FE662",167798085,"Ewa Koprowska",2065020,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",3.3,"10:10:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Chesty Cough 100mg/5ml oral solution (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167878549,"DJR",62977439,59,"NE9",8.49,"Male","13T","Deckham","Gateshead",5,1,5,1,3,1,5,1,5,1,47,5,22,3,83,9,84,9,58,6,60,6,25,3,7,1,6,1,4,1,11,2,"Well (Branch: 200411 - Gateshead - Beaconsfield Road) - FVR27","completed","-","-",15315323,"-","Claimable","Well (Branch: 200411 - Gateshead - Beaconsfield Road)","14 Beaconsfield Road, Low Fell, Gateshead NE9 5EU","FVR27",167878551,"lynne byrne",2049775,"Yes",null,"Invalid surgery, but Patient not contactable, (NOTVALID)","NOTVALID","-","-","09:15:00","Consent given","Other","shingles","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: patient to make appointment with gp","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",167908281,"BC",62987405,57,"TS20",50.58,"Male","00K","Norton South","Stockton-on-Tees",5,1,6,1,3,1,7,1,5,1,75,8,6,1,56,6,51,6,52,6,64,7,46,5,6,1,10,1,14,2,19,2,"Norchem Healthcare Pharmacy (Queens Park, Farrer St) - FD394","completed","-","-",15320116,"-","Claimable","Norchem Healthcare Pharmacy (Queens Park, Farrer St)","Norchem Healthcare Pharmacy, Queens Park Medical Center, Farrer St, Stockton on Tees, TS18 2AW","FD394",167908283,"Mohamed Saad Mohamed Omar Alnaggar",2205425,"Yes",null,"Queens Park Medical Centre, Farrer Street, Stockton On Tees, Cleveland TS18 2AW (A81002)","A81002","00K",1.19,"16:10:00","Consent given","Other","joint problem","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","patient cannot bent his arm and swalling","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168152483,"ELS",63060425,27,"YO22",90.04,"Female","03D","Streonshalh","Scarborough",37,4,38,4,39,4,19,2,30,3,32,4,73,8,58,6,42,5,82,9,27,3,39,4,23,3,15,2,51,6,31,4,null,"rejected","-","-",15336222,"-","Refer",{"$nulls":3},168152486,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168192167,"FGL",63073562,2,"TS5",55.11,"Female","00M","Ayresome","Middlesbrough",66,7,59,6,60,6,76,8,41,5,62,7,55,6,67,7,97,10,23,3,32,4,69,7,86,9,62,7,71,8,50,5,null,"rejected","-","-",15340253,"-","Refer",{"$nulls":3},168192170,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168205172,"MY",63077675,21,"TS17",52.79,"Female","00K","Mandale and Victoria","Stockton-on-Tees",26,3,29,3,34,4,24,3,3,1,39,4,67,7,69,7,70,7,49,5,33,4,38,4,24,3,24,3,7,1,9,1,null,"rejected","-","-",15343242,"-","Refer",{"$nulls":3},168205175,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168407793,"AKS",63135903,20,"NE9",9.36,"Female","13T","High Fell","Gateshead",32,4,29,3,21,3,50,5,9,1,63,7,62,7,91,10,87,9,74,8,48,5,47,5,66,7,35,4,41,5,23,3,"RG Young Pharmacy Ltd - FAE19","completed","-","-",15351754,"-","Claimable","RG Young Pharmacy Ltd","33 Sheriffs Highway, Old Durham Road, Gateshead NE9 5PJ","FAE19",168407796,"Rory Saxon Young",2209675,"Yes",null,"Crowhall Medical Centre, Felling Health Centre, Stephenson Tce, Felling, Gateshead, Tyne & Wear NE10 9QG (A85009)","A85009","00F",1.25,"11:30:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Eurax 10% cream (GlaxoSmithKline Consumer Healthcare) 30 gram",8.3333,30,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168515163,"YVW",63164385,6,"TS11",61.98,"Female","00M","St Germain's","Redcar and Cleveland",75,8,67,7,47,5,78,8,49,5,73,8,98,10,100,10,96,10,93,10,29,3,100,10,75,8,76,8,59,6,91,10,null,"rejected","-","-",15355839,"-","Refer",{"$nulls":3},168515166,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168546207,"AW",63172560,55,"TS23",48.84,"Female","00K","Billingham Central","Stockton-on-Tees",19,2,17,2,9,1,34,4,7,1,88,9,28,3,87,9,86,9,65,7,69,7,60,6,46,5,24,3,30,3,17,2,"Harry Hill Chemists (Harry Hill, Billingham) - FY661","completed","-","-",15357333,"-","Claimable","Harry Hill Chemists (Harry Hill, Billingham)","8 Kenilworth Road, Billingham, Cleveland TS23 2HZ","FY661",168546210,"Nitin Gupta",2041972,"Yes",null,"Riverside Medical Practice, Alma Street, Stockton-On-Tees, Cleveland TS18 2AP (A81629)","A81629","00K",4.46,"09:30:00","Consent given","Other","broken wrist","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Does not want to be refered back to 111, will sort it herself","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","on weekly scripts, wants strong pain killers, in middle of changing doctors and wants to sort it out herself","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168811638,"SKK",63239133,36,"NE23",12.05,"Male","99C","Camperdown","North Tyneside",92,10,95,10,87,9,65,7,56,6,77,8,88,9,98,10,99,10,76,8,35,4,90,9,69,7,57,6,97,10,81,9,null,"rejected","-","-",15370898,"-","Refer",{"$nulls":3},168811644,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",168962553,"ALA",63273390,23,"NE63",24.07,"Male","00L","Bothal","Northumberland",90,9,96,10,79,8,89,9,63,7,30,3,97,10,100,10,101,11,91,10,10,1,98,10,91,10,81,9,90,9,95,10,null,"rejected","-","-",15374582,"-","Refer",{"$nulls":3},168962556,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169037073,"JLM",63295440,23,"DH9",11.37,"Male","00J","Stanley","County Durham",22,3,19,2,22,3,23,3,10,1,35,4,31,4,97,10,93,10,83,9,17,2,65,7,20,2,27,3,16,2,26,3,null,"rejected","-","-",15379248,"-","Refer",{"$nulls":3},169037076,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169102512,"ASS",63315615,29,"NE32",15.2,"Male","00N","Fellgate and Hedworth","South Tyneside",26,3,25,3,17,2,33,4,17,2,25,3,55,6,91,10,99,10,56,6,27,3,30,3,39,4,27,3,30,3,29,3,null,"rejected","-","-",15386746,"-","Refer",{"$nulls":3},169102515,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169178838,"MSS",63339198,17,"NE31",13.13,"Female","00N","Hebburn South","South Tyneside",10,1,13,2,5,1,17,2,3,1,46,5,44,5,89,9,99,10,53,6,73,8,21,3,19,2,17,2,23,3,16,2,"Neil Pharmacy - FPV29","completed","-","-",15389814,"-","Claimable","Neil Pharmacy","47 Fellgate Avenue, Jarrow, Tyne And Wear NE32 4LZ","FPV29",169178841,"Sarah Hayton",2063961,"Yes",null,"Mayfield Medical Group, Park Road, Jarrow, Tyne & Wear NE32 5SE (A88004)","A88004","00N",1.47,"13:00:00","Consent given","Other","Painful wrist","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169390608,"NLS",63402084,30,"NE26",19.46,"Female","00L","Hartley","Northumberland",58,6,50,5,34,4,57,6,38,4,72,8,91,10,97,10,96,10,78,8,56,6,49,5,67,7,46,5,79,8,45,5,"Boots (Branch: 5842 - Claremont Crescent) - FTJ64","completed","-","-",15401060,"-","Claimable","Boots (Branch: 5842 - Claremont Crescent)","9 Claremont Crescent, Whitley Lodge Estate, Whitley Bay NE26 3HL","FTJ64",169390611,"John Francis Hamill",2074514,"Yes",null,"Brockwell Medical Group, Brockwell Centre, Northumbrian Road, Cramlington, Northumberland NE23 1XZ (A84043)","A84043","00L",7.56,"09:45:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Loratadine 10mg tablets 30 tablet",1.8333,7,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169428888,"BC",63414708,15,"SR3",22.37,"Male","00P","Silksworth","Sunderland",21,3,15,2,13,2,18,2,11,2,90,9,60,6,84,9,89,9,53,6,82,9,54,6,20,2,16,2,18,2,19,2,null,"rejected","-","-",15405548,"-","Refer",{"$nulls":3},169428891,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169504944,"BAF",63436581,4,"TS10",58.69,"Female","00M","Kirkleatham","Redcar and Cleveland",55,6,55,6,36,4,52,6,42,5,41,5,76,8,91,10,90,9,69,7,14,2,96,10,52,6,48,5,43,5,79,8,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",15409829,"-","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",169504947,"Ranjit Rana",2081961,"Yes",null,"The Coatham Road Surgery, The Coatham Surgery, Coatham Health Village, Redcar, Cleveland TS10 1SR (A81045)","A81045","00M",2.7,"18:28:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,5,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","n/a","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169692024,"ARS",63490296,69,"WA12",180.01,"Female","01X","Newton","St. Helens",19,2,18,2,16,2,22,3,6,1,34,4,57,6,73,8,73,8,52,6,24,3,47,5,18,2,27,3,14,2,18,2,null,"rejected","-","-",15417910,"-","Refer",{"$nulls":3},169692027,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169746120,"AF",63505554,2,"DH7",23.51,"Female","00J","Deerness","County Durham",45,5,43,5,28,3,56,6,29,3,36,4,86,9,80,8,61,7,98,10,15,2,76,8,75,8,40,4,49,5,57,6,null,"rejected","-","-",15420083,null,"Refer",{"$nulls":3},169746123,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169746831,"JLC",63505761,64,"DL1",52,"Female","00C","Park East","Darlington",2,1,1,1,2,1,1,1,2,1,80,8,35,4,87,9,89,9,60,6,85,9,40,4,4,1,1,1,4,1,2,1,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-",15420505,null,"Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",169746834,"Muhammed Hasan Marashi",2043321,"Yes",null,"Denmark Street Surgery, Denmark Street, Darlington, County Durham DL3 0PD (A83047)","A83047","00C",2.99,"10:15:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",169990275,"DH",63578478,51,"DL3",48.75,"Male","00C","Brinkburn & Faverdale","Darlington",80,8,86,9,69,7,78,8,48,5,77,8,39,4,95,10,99,10,68,7,32,4,97,10,87,9,64,7,92,10,75,8,null,"rejected","-","-",15434542,null,"Refer",{"$nulls":3},169990278,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170062173,"SN",63598287,43,"TS18",51.21,"Male","00K","Hartburn","Stockton-on-Tees",82,9,69,7,54,6,83,9,55,6,93,10,98,10,97,10,90,9,87,9,50,5,96,10,80,8,80,8,68,7,82,9,"Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton) - FE662","completed","-","-",15437735,null,"Claimable","Fairfield Pharmacy (Fairfield, Glenfield Rd, Stockton)","26-28 Glenfield Rd, Stockton-On-Tees, Cleveland TS19 7PQ","FE662",170062176,"Ewa Koprowska",2065020,"Yes",null,"Tennant Street Medical Practice, Tennant St Medical Practice, Farrer Street, Stockton On Tees, Cleveland TS18 2AT (A81006)","A81006","00K",3.25,"15:00:00","Consent given","Other","Backache","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170112462,"CLM",63613317,18,"NE37",13.6,"Female","00P","Washington North","Sunderland",13,2,13,2,12,2,7,1,7,1,84,9,19,2,68,7,96,10,24,3,77,8,49,5,11,2,6,1,11,2,24,3,"Asda Pharmacy (Branch: 4692 - Washington) - FMP96","referred","-","-",15440872,null,"Refer","Asda Pharmacy (Branch: 4692 - Washington)","Washington Centre, Washington NE38 7NF","FMP96",170112465,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170179356,"ERS",63636510,3,"NE63",25.71,"Female","00L","Hirst","Northumberland",7,1,10,1,3,1,6,1,8,1,73,8,7,1,66,7,59,6,59,6,84,9,34,4,4,1,12,2,4,1,42,5,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-",15450237,null,"Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",170179359,"Shibu Joseph C J",2082541,"Yes",null,"Seaton Park Medical Group, Seaton Hirst Prim Cre Centre, Norham Road, Ashington, Northumberland NE63 0NG (A84028)","A84028","00L",1.42,"14:00:00","Consent given","Other","Vomiting","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170298894,"YKL",63669438,65,"NE5",4.66,"Male","13T","Woolsington","Newcastle upon Tyne",50,5,57,6,51,6,62,7,27,3,25,3,38,4,74,8,76,8,52,6,12,2,64,7,70,7,51,6,75,8,43,5,"Fairmans Pharmacy (Newbiggin Hall) - FKA12","completed","-","-",15456063,null,"Claimable","Fairmans Pharmacy (Newbiggin Hall)","19 Newbiggin Hall Centre, Newbiggin Hall Estate, Westerhope, Newcastle Upon Tyne NE5 4BR","FKA12",170298900,"Nicola Sturrock",2056314,"Yes",null,"Regent Medical Centre, Ridley Hse, Henry Street, Gosforth, Newcastle Upon Tyne, Tyne & Wear NE3 1DQ (A86028)","A86028","00G",3.23,"16:30:00","Consent given","Other","Gout","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","referral made to pharmacy but think referral shoud have been to \\walk in or own GP","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170516796,"SMT",63719568,27,"DH1",23.55,"Female","00J","Belmont","County Durham",41,5,39,4,28,3,36,4,20,2,70,7,72,8,85,9,94,10,49,5,50,5,54,6,25,3,52,6,45,5,39,4,"M Whitfield Ltd (Gilesgate) - FTT54","completed","-","-",15463445,null,"Claimable","M Whitfield Ltd (Gilesgate)","34 Sunderland Road, Gilesgate, Durham DH1 2LG","FTT54",170516799,"Julian Beaumont",2033505,"Yes",null,"Belmont & Sherburn Medical Group, Broomside Lane, Belmont, County Durham DH1 2QW (A83014)","A83014","00J",1.26,"11:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170599875,"JWT",63739818,14,"TS21",38.37,"Male","00D","Sedgefield","County Durham",96,10,91,10,80,8,98,10,64,7,75,8,89,9,100,10,96,10,95,10,31,4,97,10,97,10,95,10,82,9,96,10,"Phillips and Wright Pharmacy (Fishburn) - FYV47","completed","-","-",15470784,null,"Claimable","Phillips and Wright Pharmacy (Fishburn)","9 Alhambra Terrace, Fishburn, Sedgefield, County Durham, TS21 4BU","FYV47",170599878,"Jane Wright",2026201,"Yes",null,"Dr.Jones & Partners, Harbinson House, Front Street, Sedgefield, Stockton-On-Tees, Cleveland TS21 3BN (A83054)","A83054","00D",0.63,"11:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Zirtek Allergy 10mg tablets (UCB Pharma Ltd) 30 tablet 3 x 10 tablets",27.0667,30,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170754594,"DJ",63777669,20,"DH7",22.02,"Male","00J","Deerness","County Durham",45,5,43,5,28,3,56,6,29,3,36,4,86,9,80,8,61,7,98,10,15,2,76,8,75,8,40,4,49,5,57,6,null,"rejected","-","-",15474789,null,"Refer",{"$nulls":3},170754597,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170969583,"JJB",63847539,67,"TS5",54.49,"Male","00M","Ayresome","Middlesbrough",3,1,3,1,5,1,2,1,2,1,41,5,12,2,60,6,89,9,20,2,48,5,28,3,3,1,3,1,4,1,5,1,"Alrah & Singh Ltd (Pharmacy Express) - FTN67","completed","-","-",15483507,null,"Claimable","Alrah & Singh Ltd (Pharmacy Express)","103 Linthorpe Road, Middlesbrough, TS1 5DD","FTN67",170969586,"Jasmeet Chahal",2086404,"Yes",null,"Bluebell Medical Centre, Bluebell Medical Centre, Trimdon Avenue, Acklam , Middlesbrough, Cleveland, TS5 8SB TS5 8SB (A81004)","A81004","00M",1.7,"13:51:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",170992077,"JPB",63854247,56,"DH8",18.5,"Male","00J","Lanchester","County Durham",63,7,61,7,53,6,71,8,42,5,32,4,82,9,71,8,52,6,94,10,11,2,90,9,64,7,72,8,70,7,57,6,"Station Road Pharmacy (Consett) - FRK79","completed","-","-",15485988,null,"Claimable","Station Road Pharmacy (Consett)","9 Station Road, Consett, County Durham, DH8 5RL","FRK79",170992080,"li pei fong",2076745,"Yes",null,"Not registered at a GP Surgery, (NOTREG)","NOTREG","XXX","-","10:55:00","Consent given","High temperature","-","Yes","Headache/Migraine","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: directly refer to shotley bridge OOH","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171097857,"KJB",63894378,19,"TD15",79.78,"Female","00L","Norham and Islandshires","Northumberland",37,4,58,6,44,5,62,7,76,8,6,1,96,10,2,1,1,1,100,10,3,1,70,7,64,7,55,6,63,7,56,6,null,"rejected","-","-",15492281,null,"Refer",{"$nulls":3},171097863,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171382743,"GR",64023507,53,"NE23",11.93,"Female","99C","Weetslade","North Tyneside",38,4,30,3,22,3,36,4,33,4,46,5,73,8,96,10,96,10,74,8,31,4,48,5,43,5,29,3,28,3,44,5,"LloydsPharmacy (Branch: 6195 - Dudley) - FN025","completed","-","-",15500446,null,"Claimable","LloydsPharmacy (Branch: 6195 - Dudley)","24 Market Street, Dudley NE23 7HR","FN025",171382746,"Olufunmilayo Oduniyi",2038893,"Yes",null,"Wideopen Medical Centre, Great North Road,Wideopen, Newcastle Upon Tyne NE13 6LN (A87012)","A87012","99C",2.22,"11:30:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171390768,"JB",64027092,75,"DL14",38.54,"Female","00D","Evenwood","County Durham",34,4,40,4,35,4,27,3,26,3,24,3,51,6,32,4,17,2,96,10,14,2,56,6,31,4,23,3,53,6,39,4,"Whitworth Chemist Ltd (Cockfield) - FGF94","completed","-","-",15502085,null,"Claimable","Whitworth Chemist Ltd (Cockfield)","38 Front Street, Cockfield, Bishop Auckland, County Durham, DL13 5DS","FGF94",171390771,"ali al mamouri",2074025,"Yes",null,"Evenwood Medical Practice, Copeland Lane, Evenwood, Bishop Auckland, County Durham DL14 9SU (A83626)","A83626","00D",0.67,"09:14:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Chesty Cough 100mg/5ml oral solution (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171742353,"JM",64200627,15,"TS12",66.83,"Male","00M","Brotton","Redcar and Cleveland",41,5,36,4,19,2,39,4,30,3,80,8,93,10,88,9,72,8,93,10,35,4,96,10,40,4,37,4,39,4,56,6,"Well (Branch: 200113 - Brotton - High Street) - FKF10","completed","-","-",15516727,null,"Claimable","Well (Branch: 200113 - Brotton - High Street)","5 High Street, Brotton, Saltburn-By-The-Sea TS12 2SP","FKF10",171742356,"Katherine McQuade",2034142,"Yes",null,"Brotton Surgery, Alford Road,Brotton, Saltburn By Sea TS12 2FF (A81013)","A81013","00M",0.52,"14:00:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Optrex Infected Eyes 0.5% eye drops (Reckitt Benckiser Healthcare (UK) Ltd) 10 ml",38.8,10,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171896328,"LA",64296534,50,"NE8",8.16,"Female","13T","Bridges","Gateshead",40,4,38,4,37,4,48,5,27,3,32,4,28,3,84,9,85,9,58,6,24,3,43,5,41,5,54,6,39,4,11,2,"Well (Branch: 200746 - Birtley - Arndale House) - FWW14","completed","-","-",15520286,null,"Claimable","Well (Branch: 200746 - Birtley)","31 Harraton Terrace, Durham Road, Birtley, Chester-Le-Street, DH3 2QG","FWW14",171896337,"Shahrukh Afzal",2213259,"Yes",null,"Birtley Medical Group, Durham Road, Birtley, County Durham DH3 2QT (A85008)","A85008","00F",7.56,"16:00:00","Consent given","Other","Bruised finger","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",171999105,"MSB",64363956,81,"DL1",52.41,"Male","00C","Eastbourne","Darlington",13,2,10,1,8,1,8,1,12,2,72,8,36,4,90,9,87,9,71,8,51,6,54,6,10,1,8,1,15,2,11,2,"J Clark (Yarm Road) - FAQ64","completed","-","-",15524076,null,"Claimable","J Clark (Yarm Road)","297 Yarm Road, Darlington, Co Durham, DL1 1BA","FAQ64",171999108,"James Clark",2023590,"Yes",null,"Carmel Medical Practice, Nunnery Lane, Darlington, County Durham DL3 8SQ (A83031)","A83031","00C",3.9,"13:41:00","Consent given","Other","ORAL THRUSH","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",172207398,"SAM",64496049,61,"TS26",43.67,"Female","00K","Rural West","Hartlepool",87,9,88,9,73,8,87,9,55,6,54,6,75,8,93,10,100,10,59,6,18,2,100,10,90,9,78,8,98,10,77,8,"LloydsPharmacy (Branch: 7001 - Lloyds, Wiltshire Way) - FW856","completed","-","-",15532962,null,"Claimable","LloydsPharmacy (Branch: 7001 - Lloyds, Wiltshire Way)","84 Wiltshire Way, Hartlepool, Cleveland, TS26 0TB","FW856",172207401,"Shahrukh Afzal",2213259,"Yes",null,"McKenzie Group Practice, The Health Centre, Victoria Road, Hartlepool, Cleveland TS26 8DB (A81613)","A81613","00K",1.4,"11:20:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",172657573,"BR",64823938,11,"TS20",51.01,"Male","00K","Stockton Town Centre","Stockton-on-Tees",5,1,6,1,3,1,7,1,5,1,75,8,6,1,56,6,51,6,52,6,64,7,46,5,6,1,10,1,14,2,19,2,null,"rejected","-","-",15538789,null,"Refer",{"$nulls":3},172657576,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",172856368,"SLA",64963468,26,"TS18",52.11,"Female","00K","Stockton Town Centre","Stockton-on-Tees",1,1,1,1,1,1,1,1,1,1,50,5,13,2,85,9,84,9,63,7,61,7,27,3,1,1,1,1,2,1,3,1,null,"rejected","-","-",15541095,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - '15 wks pregnant had lower back all week,'[br]Warm to touch - '15 wks pregnant had lower back all week,'[br]Moderately severe pain[br]Pregnant / possibly pregnant[br]Less than 20 weeks pregnant[br]Pain not severe[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - '15 wks pregnant had lower back all week,'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]User comment - '15 wks pregnant had lower back all week,'[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]","Refer",{"$nulls":3},172856377,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",173024074,"DLB",65067052,14,"NE38",14.22,"Male","00P","Washington Central","Sunderland",44,5,39,4,38,4,62,7,19,2,71,8,27,3,89,9,94,10,59,6,39,4,70,7,78,8,46,5,31,4,49,5,"Boots The Chemist Ltd (Branch: 0573 - Washington The Galleries) - FCP48","completed","-","-",15548410,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'swollen finger, puss ttavelling up finger'[br]Warm to touch[br]Arm pain and swelling[br]Skin inflammation[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'swollen finger, puss ttavelling up finger'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Wrist, Hand or Finger Pain or Swelling[br]The problem was not confined to the nail area.[br]The main problem involved both pain and swelling.[br]The hand had not suddenly become cold, pale or blue.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no new ulcerated or blackened area of skin.[br]There was no very severe, deep pain.[br]There was inflammation of the affected area.[br]The inflamed area had not become much bigger in the previous few hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (The Galleries)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Raise a swollen hand or wrist above the level of the heart with a sling. When in bed raise it on pillows.[br]Remove any jewellery or tight clothing from around the swelling.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots The Chemist Ltd (Branch: 0573 - Washington The Galleries)","Unit 80, The Galleries, Washington NE38 7RT","FCP48",173024077,"oluwabukola Mustafa",2087753,"Yes",null,"The Barmston Medical Centre: Sunderland GP Alliance, Westerhope Road,Barmston, Washington, Tyne & Wear NE38 8JF (A89025)","A89025","00P",0.85,"12:38:00","Consent given","Other","nail bed infection","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",173466649,"CJMH",65373913,18,"SR7",28.4,"Female","00D","Dawdon","County Durham",12,2,13,2,5,1,19,2,4,1,78,8,50,5,85,9,83,9,64,7,86,9,37,4,40,4,9,1,13,2,17,2,"Asda Pharmacy (Branch: 4279 - Seaham) - FQ606","completed","-","-",15555370,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'foot-blister/burn marks but no inj,'[br]Warm to touch[br]Rash[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'foot-blister/burn marks but no inj,'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were large.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Seaham)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Asda Pharmacy (Branch: 4279 - Seaham)","Byron Place, South Terrace, Seaham, County Durham SR7 7HN","FQ606",173466652,"Shibu Joseph C J",2082541,"Yes",null,"Marlborough Surgery, Seaham Primary Care Centre, St John's, Square, Seaham, County Durham SR7 7JE (A83051)","A83051","00D",0.32,"22:25:00","Consent given","Other","Infected blisters on the sole","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Asked her to take ibuprofen for the pain relief. Escalated the case back to 111 and arranged an appointment with her own GP","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",173576788,"SAB",65458771,18,"TS25",45.58,"Female","00K","Manor House","Hartlepool",2,1,1,1,1,1,3,1,2,1,85,9,7,1,92,10,98,10,61,7,88,9,43,5,6,1,2,1,2,1,5,1,null,"rejected","-","-",15556619,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'yeast infection'[br]Warm to touch[br]Abdominal pain associated with the vaginal discharge[br]Moderately severe pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'yeast infection'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vaginal Discharge[br]There was abdominal pain as well as vaginal discharge.[br]","Refer",{"$nulls":3},173576791,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174020770,"TOC",65787505,3,"DL5",40.49,"Female","00D","Aycliffe East","County Durham",36,4,35,4,22,3,30,3,22,3,82,9,45,5,100,10,99,10,88,9,62,7,58,6,35,4,26,3,42,5,33,4,"Boots UK Ltd (Branch: 5009 - 57 Beveridge Way) - FGR42","completed","-","-",15565505,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'abdo pain & diarrhoea'[br]Warm to touch[br]Abdominal pain associated with diarrhoea[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'abdo pain & diarrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Abdominal, Flank, Groin or Back Pain or Swelling[br]There was diarrhoea.[br]*[br]There was no vomiting.[br]The individual was still able to carry out some normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]The pain was not severe.[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]Breathing harder or faster when doing nothing was not described.[br]The individual did not appear to be confused.[br]==''present''[br]The individual had not been in constant pain for 4 hours or more.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There had not been watery diarrhoea more than once an hour for 6 hours or more.[br]The individual was not jaundiced.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no persisting or re-emerging fever.[br]There was no blood in the bowel motions.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]==''present''[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Beveridge Way)'[br][br]Advice Given:[br]Medicine to stop diarrhoea should not be given to younger children, except on the advice of a doctor.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet or changing nappies. Don't share towels with others.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots UK Ltd (Branch: 5009 - 57 Beveridge Way)","57 Beveridge Way, Newton Aycliffe, Co.Durham DL5 4DU","FGR42",174020776,"Fiona Kimmitt",2051049,"Yes",null,"Bewick Crescent Surgery, 27 Bewick Crescent, Newton Aycliffe, County Durham DL5 5LH (A83037)","A83037","00D",0.51,"15:50:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Dioralyte oral powder sachets plain (Sanofi) 6 sachet",37.5,6,"-","-","No","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174050818,"AM",65807140,48,"SR8",31.33,"Female","00D","Easington","County Durham",18,2,20,2,7,1,17,2,11,2,83,9,44,5,92,10,86,9,77,8,63,7,58,6,21,3,14,2,14,2,64,7,null,"rejected","-","-",15567648,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'blisters'[br]Warm to touch[br]Rash[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'blisters'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were large.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Peterlee)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},174050821,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174351463,"EF",66017455,20,"DL1",50.98,"Female","00C","Red Hall & Lingfield","Darlington",50,5,44,5,37,4,34,4,34,4,89,9,68,7,82,9,89,9,50,5,52,6,83,9,42,5,27,3,44,5,47,5,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-",15575469,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'toe swollen'[br]Warm to touch[br]Pain or swelling, toe(s)[br]Skin inflammation[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'toe swollen'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the toe(s).[br]The problem was not confined to the nail area.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new ulcerated or blackened area of skin.[br]There was inflammation of the affected area.[br]The inflamed area had not become much bigger in the previous few hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Victoria Road)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",174351466,"Martin Witty",2025308,"Yes",null,"Neasham Road Surgery, 186 Neasham Road, Darlington, Co. Durham DL1 4YL (A83013)","A83013","00C",1.19,"19:30:00","Consent given","Other","Possible infection of great toe on right foot.Red and warm to touch.Previously drained sat hospital.","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174594436,"CRO",66188569,10,"TS23",48.79,"Female","00K","Billingham Central","Stockton-on-Tees",25,3,23,3,19,2,14,2,22,3,91,10,37,4,63,7,60,6,50,5,82,9,56,6,7,1,27,3,25,3,28,3,"Boots UK Ltd (Branch: 5016 - Boots, Queensway, Billingham) - FJ354","completed","-","-",15580298,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - '? allergic reaction, bright red face, sick and dizzy'[br]Suspected allergic reaction[br]Warm to touch[br]Rash - 'forehead and arms'[br]Rash has appeared in last 4 hours[br]Rash, widely scattered or generalised[br]Fever at time of assessment or in last 12 hours[br]Contact with glandular fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - '? allergic reaction, bright red face, sick and dizzy'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]Probable allergic reaction was the main reason for the assessment.[br]==''ADULT''[br]The skin on the torso felt normal, warm or hot.[br]There was a rash.[br]User comment - 'forehead and arms'[br]The rash had appeared within the previous 4 hours.[br]==''ADULT''[br]==3[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]==''ADULT''[br]","Claimable","Boots UK Ltd (Branch: 5016 - Boots, Queensway, Billingham)","25 Queensway, Billingham, Cleveland TS23 2ND","FJ354",174594439,"Emma Pringleton",2087195,"Yes",null,"GP Practice Code unknown, (V81999)","V81999","XXX","-","17:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: advised to take a dose of piriton and monitor. rash was not particularly visible on presenting and mum raised issue that daughter is panicking. however did advise that if the slight redness doesn't go down or she still feels unwell to call 111 back or see ","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174732067,"SLS",66284710,35,"NE63",25.78,"Female","00L","Seaton with Newbiggin West","Northumberland",82,9,91,10,76,8,65,7,61,7,32,4,71,8,100,10,97,10,91,10,10,1,99,10,53,6,74,8,80,8,97,10,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15582800,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cough, SOB'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Purulent cough[br]Cough for more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough, SOB'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Refer",{"$nulls":3},174732070,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174859549,"STP",66372439,29,"NE4",5.2,"Female","13T","Elswick","Newcastle upon Tyne",1,1,2,1,1,1,3,1,2,1,36,4,13,2,68,7,92,10,27,3,70,7,16,2,7,1,2,1,12,2,3,1,null,"rejected","Select the reason for rejecting","-",15588347,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'back pain'[br]Warm to touch[br]Very severe pain[br]Able to carry out some normal activities[br]Acute onset of pain during physical exertion[br]Sleep disturbance due to back pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'back pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain was very severe.[br]","Refer",{"$nulls":3},174859552,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174862072,"JGM",66373858,6,"DH7",15.94,"Female","00J","Lanchester","County Durham",31,4,26,3,22,3,28,3,12,2,90,9,63,7,92,10,79,8,95,10,63,7,71,8,31,4,25,3,25,3,25,3,"Asda Pharmacy (Branch: 4988 - Stanley) - FW299","completed","-","-",15589445,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Blistering rash[br]Able to carry out some normal activities[br]Small blisters[br]Features of impetigo, honey-coloured scabs[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==3[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]==''F''[br]==''CHILD''[br]","Claimable","Asda Pharmacy (Branch: 4988 - Stanley)","Front Street, Stanley County Durham DH9 0NB","FW299",174862075,"clasius liew",2050163,"Yes",null,"The Haven Surgery, The Surgery, The Haven, Burnhope, Durham DH7 0BD (A83622)","A83622","00J",0.45,"10:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",174973585,"SP",66448948,60,"TS3",55.64,"Male","00M","Berwick Hills & Pallister","Middlesbrough",3,1,5,1,3,1,4,1,3,1,71,8,3,1,68,7,93,10,26,3,69,7,39,4,8,1,3,1,3,1,5,1,"Boots UK Ltd (Branch: 6094 - Boots, Redcar) - FFH44","completed","-","-",15594277,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'rash on hands'[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Rash, widely scattered or generalised[br]Fever at time of assessment or in last 12 hours[br]Also has sore throat[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash on hands'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]A blistering rash could not be confirmed.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]Severe oropharyngeal ulceration could not be confirmed.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]==''M''[br]There was no persisting or re-emerging fever.[br]There was no malaria exposure within the previous 12 months.[br]The individual was not jaundiced.[br]The problem did not begin after starting new medication.[br]There were no spots or patches with honey-coloured crusting.[br]There was no known contact with measles or rubella in the previous 3 weeks.[br]There was no known contact with glandular fever in the previous 2 months.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]The individual had no previous diagnosis of cancer.[br]There was also a sore throat.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots Pharmacy (Redcar)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Boots UK Ltd (Branch: 6094 - Boots, Redcar)","33-35 High Street, Redcar, Cleveland TS10 3DR","FFH44",174973588,"Joanne Bryce",2052112,"Yes",null,"The Discovery Practice, Cleveland Health Centre, 20 Cleveland Square, Cleveland Centre, Middlesbrough TS1 2NX (A81064)","A81064","00M",2.24,"15:39:00","Consent given","Other","blistered rash on hand","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175037617,"LK",66493051,5,"TS24",42.64,"Female","00K","De Bruce","Hartlepool",10,1,8,1,4,1,14,2,7,1,89,9,46,5,78,8,100,10,34,4,85,9,50,5,26,3,7,1,7,1,21,3,"Fursewood Ltd (Westview Pharmacy) - FFT83","completed","-","-",15596089,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'vomiting'[br]Warm to touch[br]Vomiting[br]Abdominal pain also present[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'vomiting'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]The symptoms did not follow drinking alcohol.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]==3[br]The individual was able to carry out most or all normal activities.[br]Abdominal pain was also present.[br]","Claimable","Fursewood Ltd (Westview Pharmacy)","7 Brus Corner, Hartlepool TS24 9LA","FFT83",175037620,"James Tully",2075390,"Yes",null,"West View Millenium Surgery A, West View Road, Hartlepool TS24 9LJ (A81631)","A81631","00K",0.84,"11:15:00","Consent given","Other","vomiting at night while asleep","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175444183,"HKS",66791935,2,"NE28",12.62,"Female","99C","Howdon","North Tyneside",23,3,16,2,20,2,25,3,14,2,24,3,74,8,74,8,74,8,53,6,16,2,50,5,23,3,27,3,12,2,22,3,"Well (Branch: 200115 - Wallsend - Crow Bank) - FX325","completed","-","-",15602749,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'unwell for few days - cnacelled appt at own GP surgery this morning - fever - runny nose - unsettled'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]User comment - 'unwell for few days - cnacelled appt at own GP surgery this morning - fever - runny nose - unsettled'[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'unwell for few days - cnacelled appt at own GP surgery this morning - fever - runny nose - unsettled'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]The individual was still able to carry out some normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no continuous crying lasting over an hour.[br]The individual had not started to feel breathless or wheezy[br]The individual did not appear to be confused.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]An eye had not become very painful and swollen[br]A cough or nasal symptoms were not the main problem.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]There was no persisting or re-emerging fever.[br]The individual had no previous medical advice that antibiotic therapy should be sought for the condition.[br]The individual had clinically deteriorated or felt particularly unwell in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Wallsend)'[br][br]Advice Given:[br]Let them rest until symptoms improve. Check on them regularly.[br]Give them plenty to drink. If vomiting is a problem give small sips every few minutes.[br]Make sure they cover their mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash their and your hands.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Don't give both together unless recommended to do so by a health care professional.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Well (Branch: 200115 - Wallsend - Crow Bank)","Crow Bank, The Green, Wallsend NE28 7BD","FX325",175444186,"Helen williams",2041258,"Yes",null,"The Village Green Surgery, The Green, Wallsend, Tyne & Wear NE28 6BB (A87016)","A87016","99C",0.55,"09:25:00","Consent given","High temperature","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175498210,"KJN",66828415,22,"NE12",11.12,"Female","99C","Benton","North Tyneside",49,5,42,5,27,3,46,5,31,4,76,8,98,10,92,10,93,10,65,7,58,6,53,6,48,5,41,5,60,6,35,4,"Boots (Branch: 5011 - Forest Hall) - FFQ42","completed","-","-",15604502,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'headcahe'[br]Warm to touch[br]Able to carry out some normal activities[br]New visual disturbance - 'sometimes not present at moment'[br]Extreme fatigue over last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'headcahe'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Headache[br]","Claimable","Boots (Branch: 5011 - Forest Hall)","25 Station Road North, Forest Hall, Newcastle Upon Tyne NE12 7AR","FFQ42",175498213,"Anna Melis",2053476,"Yes",null,"Monkseaton Medical Centre, Cauldwell Ave, Monkseaton, Whitley Bay, Tyne & Wear NE25 9PH (A87020)","A87020","99C",6.29,"10:30:00","Consent given","Headache/Migraine","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175707403,"NVG",66970027,35,"DH4",19.25,"Female","00P","Houghton","Sunderland",70,7,68,7,54,6,69,7,34,4,60,6,92,10,87,9,74,8,85,9,24,3,89,9,70,7,63,7,72,8,69,7,"Asda Pharmacy (Branch: 4638 - Grangetown) - FXD93","completed","-","-",15612421,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'arm pain'[br]Warm to touch[br]Pain on movement or touching hand/arm/shoulder[br]Very severe, deep limb pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'arm pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Shoulder Pain[br]Pain was provoked/exacerbated by moving or touching the area.[br]The individual had not experienced a previous heart attack.[br]There was no sudden onset of pain and swelling of the entire arm.[br]The arm had not suddenly become cold, pale or blue.[br]There was no new or worsening breathlessness.[br]There was no dislocation of the shoulder in the previous 24 hours.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no bilateral shoulder girdle pain and stiffness.[br]*[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no inflammation of the affected area.[br]There was very severe, deep pain.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Sunderland)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Asda Pharmacy (Branch: 4638 - Grangetown)","Asda Superstore, Leechmere Rd Ind Est, Grangetown SR2 9TT","FXD93",175707406,"srinivas billa",2204735,"Yes",null,"Herrington Medical Centre, Philadelphia Lane, Houghton-Le-Spring, Tyne & Wear DH4 4LE (A89009)","A89009","00P",0.67,"12:18:00","Consent given","Sprains and strains","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175855021,"SLT",67065994,27,"DH6",28.94,"Female","00J","Coxhoe","County Durham",55,6,46,5,49,5,55,6,18,2,99,10,65,7,97,10,97,10,78,8,91,10,77,8,47,5,61,7,36,4,59,6,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15616963,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Illness - 'absess has popped in mouth'[br]Warm to touch[br]Mouth ulcers, still able to swallow liquids[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'absess has popped in mouth'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Mouth Ulcers[br]There was no bleeding from the mouth or throat.[br]There was no severe oropharyngeal ulceration.[br]==1[br]The individual was able to carry out most or all normal activities.[br]There was no extreme thirst or increased urine output during the previous month.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]The individual was able to swallow liquids.[br]The individual did not have a rash.[br]The mouth ulcer was not caused by a dental appliance or broken/sharp tooth.[br]There was no previous diagnosis of bowel disease, cancer or leukaemia.[br]There was no history of treatment from a dermatologist or rheumatologist.[br]There was no unexplained weight loss or extreme tiredness over the previous month.[br]The symptoms had persisted less than 3 weeks.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Peterlee)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]IN PREGNANCY: Don't take ibuprofen, except on the advice of a doctor, midwife or pharmacist. Use paracetamol instead.[br]Rinse with a salt mouthwash. Make by dissolving half a teaspoon of salt in 250ml of warm water.[br]Antiseptic mouthwashes and soothing lozenges and gels can be bought from pharmacies. Follow the instructions in the pack.[br]Avoid spicy or salty foods, and acid fruit drinks.[br]Drink through a straw to avoid contact with any ulcer. Be careful that hot drinks don't burn the mouth.[br]Use a very soft toothbrush.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},175855024,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",175958878,"DJB",67135129,2,"TS19",50.72,"Male","00K","Newtown","Stockton-on-Tees",10,1,6,1,8,1,8,1,12,2,90,9,16,2,56,6,50,5,54,6,93,10,47,5,4,1,17,2,4,1,25,3,"Well (Branch: 200737 - Stockton - Bishopton Lane) - FMP31","completed","-","-",15619118,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'Coughing'[br]Warm to touch[br]Able to carry out some normal activities[br]Features of whooping cough[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Coughing'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]*[br]The individual did not appear to be confused.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual had not coughed up blood.[br]Episodes of non-stop coughing for more than 1 minute could not be confirmed.[br]There was a whooping or crowing noise after coughing.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Bishopton Lane, Stockt'[br][br]Advice Given:[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Well (Branch: 200737 - Stockton - Bishopton Lane)","70 Bishopton Lane, Stockton-on-Tees, Cleveland, TS18 2AJ","FMP31",175958887,"Nazam Mushtaque",2205016,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",1.95,"17:10:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",176452693,"GR",67452910,52,"NE21",1.11,"Male","13T","Ryton, Crookhill and Stella","Gateshead",86,9,79,8,72,8,83,9,71,8,55,6,77,8,84,9,73,8,78,8,21,3,87,9,77,8,83,9,80,8,63,7,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15630560,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Cold/Flu Symptoms'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Cold/Flu Symptoms'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]Facial pain, cough, nasal congestion, headaches or muscle aches and pains were not the main problem.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]The individual had a persisting fever for more than 3 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (West Denton)'[br][br]Advice Given:[br]Rest until you start to feel better. Make sure someone checks on you regularly.[br]Drink plenty of fluids. If vomiting is a problem have small sips every few minutes.[br]Always cover the mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash the hands.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},176452696,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",176401606,"CAF",67420480,37,"NE46",25.46,"Male","00L","Hexham Central with Acomb","Northumberland",67,7,63,7,56,6,76,8,51,6,20,2,95,10,101,11,100,10,99,10,10,1,69,7,70,7,77,8,66,7,77,8,"LloydsPharmacy (Branch: 7487 - Hexham) - FAP73","completed","-","-",15628742,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'rectal pain -haemorrhoids'[br]Warm to touch[br]Anal/rectal pain[br]Perianal lump/swelling/ulcer[br]Moderate discomfort[br]No constipation associated with faecal incontinence[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rectal pain -haemorrhoids'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Rectal Pain, Swelling, Lump or Itch[br]There was no large piece of tissue prolapsing from the rectum.[br]A sexual assault had not occurred.[br]There was no retained rectal foreign body.[br]The individual had anal/rectal pain.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was a new lump, swelling or open sore inside or near the anus.[br]There had been moderate discomfort round the back passage.[br]Constipation was not a current problem.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Hexham General Hospital)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 7487 - Hexham)","Hexham General Hospital Site, Corbridge Road, Hexham NE46 1QJ","FAP73",176401612,"Irene Mbwanda",2209025,"Yes",null,"The Sele Medical Practice, Hexham Primary Care Centre, Corbridge Road, Hexham, Northumberland NE46 1QJ (A84033)","A84033","00L",1.12,"11:00:00","Consent given","Haemorrhoids","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",176476015,"JC",67465795,4,"TS5",56.78,"Male","00M","Trimdon","Middlesbrough",59,6,59,6,59,6,66,7,37,4,28,3,63,7,71,8,78,8,42,5,12,2,73,8,76,8,53,6,66,7,43,5,"Boots UK Ltd (Branch: 6428 - Boots, Teesside Park) - FRJ37","completed","-","-",15632674,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'spots around nose and mouth, blistered, sore mouth, abdo pain headache'[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Previous emergency hospital care for severe allergy[br]Blistering rash[br]Small blisters[br]Features of impetigo, honey-coloured scabs[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'spots around nose and mouth, blistered, sore mouth, abdo pain headache'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was still able to carry out some normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]The individual had a previous allergic reaction that required emergency hospital care.[br]Symptoms had not started or worsened in the previous hour.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was a blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no severe oropharyngeal ulceration.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The individual did not have blistering caused by friction.[br]*[br]The blisters were small.[br]The blisters were not in a painful line or group.[br]There were spots or patches with honey-coloured crusting.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Teesside Retail Park)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots UK Ltd (Branch: 6428 - Boots, Teesside Park)","Unit 21B, Goodwood Square, Teeside Retail Park, Stockton-On-Tees TS17 7BW","FRJ37",176476018,"Robert Lyndsey Sherman",2030873,"Yes",null,"Cambridge Medical Group, The Cambridge Med. Group, 10A Cambridge Road, Linthorpe, Middlesbrough, Cleveland TS5 5NN (A81051)","A81051","00M",2.72,"10:30:00","Consent given","Other","possible hand foot and mouth","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patient parent happy with advice given","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",176803378,"DJM",67657504,23,"TS25",45.48,"Male","00K","Manor House","Hartlepool",8,1,6,1,4,1,5,1,9,1,78,8,36,4,97,10,97,10,79,8,65,7,49,5,9,1,3,1,6,1,12,2,"LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road) - FXH17","completed","-","-",15641831,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'lower back pain'[br]Warm to touch[br]Moderately severe pain[br]Pain not severe[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]","Claimable","LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road)","29 Wynyard Road, Hartlepool, Cleveland TS25 3LB","FXH17",176803381,"saqib bilal",2205300,"Yes",null,"Mckenzie House Surgery, Mckenzie House, 17 Kendal Road, Hartlepool, Cleveland TS25 1QU (A81044)","A81044","00K",2.22,"09:45:00","Consent given","Other","pain","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177175177,"SDT",67854670,47,"DH8",15.92,"Female","00J","Delves Lane","County Durham",42,5,39,4,34,4,34,4,23,3,44,5,66,7,96,10,87,9,91,10,20,2,71,8,32,4,35,4,39,4,38,4,"Boots UK Ltd (Consett) - FH756","completed","-","-",15647313,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'leg pain'[br]Warm to touch[br]Moderately severe pain[br]New leg pain[br]Pain not severe[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'leg pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]>=40[br]There was no sudden onset of ripping or tearing pain.[br]There had been no previous diagnosis of aortic aneurysm or Marfan's syndrome.[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]","Claimable","Boots UK Ltd (Consett)","Station Yard West, Delves Lane, Consett DH8 5YB","FH756",177175180,"Helen Usher",2067683,"Yes",null,"Consett Medical Centre, Station Yard, Consett, County Durham DH8 5YA (A83018)","A83018","00J",1.23,"15:10:00","Consent given","Other","Leg pain","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","GP prescribed codeine 30-60mg qds.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177318283,"JLR",67936612,3,"DL3",48.35,"Male","00C","Cockerton","Darlington",7,1,3,1,5,1,9,1,5,1,56,6,41,5,92,10,91,10,71,8,38,4,50,5,12,2,8,1,5,1,4,1,null,"rejected","Select the reason for rejecting","-",15654860,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Rash, one patch of skin affected[br]Single localised skin problem[br]Features of impetigo, honey-coloured scabs[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was no blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem involved a single spot or blemish.[br]*[br]There had not been a recent vaccination at the site of the problem.[br]There were spots or patches with honey-coloured crusting.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Cockerton Pharmacy (Darlington)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},177318286,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177343465,"OLS",67947508,3,"TS5",56.12,"Male","00M","Acklam","Middlesbrough",63,7,56,6,58,6,64,7,39,4,55,6,50,5,86,9,90,9,57,6,25,3,75,8,69,7,55,6,50,5,66,7,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15657807,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'persistant cough for 3 weeks - given an inhaler by doctors - not working and is wheezing'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Non-stop coughing for more than 1 minute[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'persistant cough for 3 weeks - given an inhaler by doctors - not working and is wheezing'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]*[br]The individual did not appear to be confused.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]The individual had not coughed up blood.[br]==''present''[br]There was no previous diagnosis of heart disease or lung disease.[br]There were episodes of non-stop coughing for more than 1 minute.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: David Jarvis Ltd (Eastbourne Road, Mi'[br][br]Advice Given:[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},177343468,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177385918,"MMHN",67971628,20,"SW20",408.1,"Male","08R","Hillside","Merton",79,8,81,9,82,9,98,10,82,9,22,3,92,10,31,4,40,4,17,2,24,3,30,3,94,10,99,10,82,9,53,6,"Well (Branch: 200419 - Durham - Gilesgate) - FHD04","completed","-","-",15658603,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'cough for the last 2 weeks - sore/painful throat - heard a click in throat'[br]Warm to touch[br]Sore throat only[br]Symptom duration more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough for the last 2 weeks - sore/painful throat - heard a click in throat'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat without a hoarse voice.[br]*[br]==''ADULT''[br]There was no pain on swallowing at the time of the assessment.[br]","Claimable","Well (Branch: 200419 - Durham - Gilesgate)","25 Gilesgate, Gilesgate, Durham DH1 1QW","FHD04",177385921,"Craig Burdon",2059150,"Yes",null,"Francis Grove Surgery, 8 Francis Grove, Wimbledon, London SW19 4DL (H85026)","H85026","08R",1.14,"17:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177579001,"OJB",68087449,20,"TS5",54.54,"Male","00M","Linthorpe","Middlesbrough",44,5,35,4,39,4,55,6,36,4,89,9,20,2,59,6,62,7,40,4,61,7,70,7,56,6,52,6,33,4,53,6,"Your Family Pharmacy (Your Family Pharmacy, Linthorpe) - FCD35","completed","-","-",15663404,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Illness - 'itchy eyes and inflamed'[br]Warm to touch[br]Eye redness/irritation/discomfort[br]Both eyes affected[br]Itchy, watery eyes/hay fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'itchy eyes and inflamed'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Eye or Eyelid Problems[br]The main problem was eye redness or irritation.[br]There was no new disturbance of vision.[br]There was no eye pain at the time of assessment.[br]The problem affected both eyes.[br]There was no eye scratch or foreign body.[br]The individual had no problem related to contact lens use.[br]There was no sensitivity to bright light.[br]There were no cold or flu-like symptoms.[br]There was no blood in the white of the eye(s).[br]The duration of symptoms was less than 2 weeks.[br]There was no previous diagnosis of diabetes or hypertension.[br]There was no new sticky discharge from the eye(s).[br]There was itching and watering of the eye(s), like hay fever.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Your Family Pharmacy'[br][br]Advice Given:[br]If symptoms are mild, treatment is not always necessary.[br]Antihistamine eye drops usually help reduce itching and watering. They can be bought from pharmacies. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Bathe the eyes with a cold facecloth.[br]Try to identify what has caused the allergic reaction and avoid contact with it if possible. House dust mites and pets are common causes.[br]Don't wear contact lenses until the problem has cleared up.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Your Family Pharmacy (Your Family Pharmacy, Linthorpe)","378 Linthorpe Road, Linthorpe, Middlesbrough, Cleveland TS5 6HA","FCD35",177579004,"Esosa Ayalogu",2066747,"Yes",null,"Cambridge Medical Group, The Cambridge Med. Group, 10A Cambridge Road, Linthorpe, Middlesbrough, Cleveland TS5 5NN (A81051)","A81051","00M",0.38,"08:45:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Chloramphenicol Antibiotic 0.5% eye drops (Numark Ltd) 10 ml",17,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177844588,"TMW",68248258,51,"TS28",33.77,"Female","00D","Wingate","County Durham",57,6,56,6,35,4,59,6,30,3,84,9,67,7,97,10,87,9,93,10,43,5,87,9,68,7,47,5,59,6,54,6,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15669070,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cold / flu / sore throat'[br]Cool, cold or clammy[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, myalgia or headache[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold / flu / sore throat'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Refer",{"$nulls":3},177844591,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",177965251,"TSP",68325547,13,"DH5",21.8,"Male","00P","Copt Hill","Sunderland",8,1,4,1,4,1,12,2,6,1,67,7,30,3,94,10,93,10,71,8,59,6,42,5,12,2,12,2,6,1,13,2,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15673214,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'left eye stye - past few days has gotten bigger this morning when he has woken up the stye is the size of the end of his finger. eye is now all black and blue'[br]Warm to touch[br]Eyelid problem[br]Lump/swelling of eyelid[br]Stye[br]Sticky eye discharge[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'left eye stye - past few days has gotten bigger this morning when he has woken up the stye is the size of the end of his finger. eye is now all black and blue'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Eye or Eyelid Problems[br]The main problem involved an eyelid.[br]The individual had no problem related to contact lens use.[br]There was no new problem affecting opening or closing the eye.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no painful blistering on or near an eye.[br]There was a lump or swelling on the eyelid.[br]The individual had a stye.[br]The duration of symptoms was less than 2 weeks.[br]There was no eyelid itch or irritation.[br]There was a new sticky discharge from the eye(s).[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Sainsburys - Sunderl'[br][br]Advice Given:[br]Clean the eye with cotton wool and cool tap water. Use a clean piece of cotton wool for each eye.[br]Wipe from the inner to the outer corner of the eye.[br]Wash the hands after touching the eye.[br]Don't share towels or facecloths.[br]Don't wear contact lenses until the problem has cleared up.[br]Hold a warm flannel gently against the closed eye for 20 minutes, 3-4 times a day.[br]Clean any discharge with cotton wool and cool tap water water. Use a clean piece of cotton wool for each eye.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},177965254,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178007923,"FJG",68348785,1,"TS21",51.5,"Male","00K","Western Parishes","Stockton-on-Tees",68,7,79,8,73,8,80,8,74,8,10,1,65,7,50,5,50,5,40,4,3,1,97,10,87,9,68,7,82,9,75,8,"LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm) - FM242","completed","-","-",15676085,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Blistering rash[br]Small blisters[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]User comment - 'blisters around mouth'[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was a blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no severe oropharyngeal ulceration.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The individual did not have blistering caused by friction.[br]*[br]The blisters were small.[br]The blisters were in a painful line or group.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Stockton)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm)","Whitehouse Shopping Centre, Bishopton Road West, Stockton, TS19 0QB","FM242",178007926,"Ranjeet Khanda",2083005,"Yes",null,"Woodlands Family Medical Centre, Woodlands Family Med. Centre, 106 Yarm Lane, Stockton-On-Tees, Cleveland TS18 1YE (A81046)","A81046","00K",5.97,"10:45:00","Consent given","Other","inpitigo","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178189339,"AB",68461429,30,"DH4",18.05,"Female","00P","Shiney Row","Sunderland",68,7,74,8,51,6,76,8,44,5,30,3,81,9,100,10,100,10,84,9,11,2,90,9,80,8,66,7,84,9,71,8,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15683596,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'headache'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Lost interest or pleasure in doing things in last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'headache'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Headache[br]","Refer",{"$nulls":3},178189342,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178164757,"JP",68445136,65,"DH6",30.15,"Male","00J","Coxhoe","County Durham",47,5,44,5,37,4,50,5,24,3,34,4,72,8,99,10,98,10,87,9,16,2,67,7,50,5,47,5,42,5,48,5,"M Whitfield Ltd (Thornley) - FQL31","completed","-","-",15683345,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'toe pain'[br]Warm to touch[br]Pain or swelling, toe(s)[br]Very severe, deep limb pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'toe pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the toe(s).[br]The problem was not confined to the nail area.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]The individual did not feel very unwell.[br]There was very severe, deep pain.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: M Whitfield Ltd (Thornley)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","M Whitfield Ltd (Thornley)","2 Stanley Terrace, Thornley, Durham DH6 3ES","FQL31",178164760,"julie hill",2031084,"Yes",null,"Coxhoe Medical Practice, 1 Lansdowne Road, Coxhoe, County Durham DH6 4DH (A83027)","A83027","00J",3.71,"09:58:00","Consent given","Other","swollen toe","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Some of it, but not all of it","-","-","Something else","Fairly satisfied","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178543450,"AB",68690632,3,"DL3",48.7,"Female","00C","North Road","Darlington",24,3,25,3,18,2,29,3,14,2,100,10,16,2,51,6,45,5,50,5,96,10,81,9,32,4,27,3,38,4,25,3,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15692229,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'Unwell Toddler - Vomitting'[br]Warm to touch[br]Vomiting[br]Able to carry out some normal activities[br]Light green or yellow-green vomit[br]Abdominal pain[br]Fever at time of assessment or in last 12 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Unwell Toddler - Vomitting'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]*[br]The individual was still able to carry out some normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]==''present''[br]The vomit was light or yellow-green in colour.[br]There was abdominal pain.[br]The pain was not severe.[br]The individual had not ingested a harmful or toxic substance.[br]==''F''[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]There was no new limb weakness or coordination problems.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]The individual did not appear to be confused.[br]==''present''[br]The individual had not been in constant pain for 4 hours or more.[br]There was no previous history of diabetes.[br]==''present''[br]There was no vomiting more than once an hour for 6 hours or more.[br]There had been no extreme thirst or increased urine output during the previous month.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]The individual was not jaundiced.[br]The individual had no apparent discomfort when passing urine.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no persisting or re-emerging fever.[br]The individual had not undergone surgery within the previous 7 days.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]==''present''[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Rowlands Pharmacy (North Road)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Drink frequent, small amounts of water. They may also have milk, weakly diluted squash, or ice lollies. Avoid fruit juice or pop, but any drink is better than none.[br]Wash hands after dealing with the vomit. Don't share towels with others.[br]Vomiting can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Rehydration drinks can be bought from pharmacies. Follow the instructions in the pack.[br]Clean any vomit bowls with disinfectant.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy, or red blood in the vomit - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},178543453,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178672000,"MWW",68774611,18,"TS28",33.67,"Male","00D","Wingate","County Durham",57,6,56,6,35,4,59,6,30,3,84,9,67,7,97,10,87,9,93,10,43,5,87,9,68,7,47,5,59,6,54,6,"Boots (Branch: 5451 - Wingate) - FL073","completed","-","-",15695631,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'throat inflammed - white spots on tonsils - unwell for a week'[br]Warm to touch[br]Sore throat only[br]Pain on swallowing[br]Unilateral oropharyngeal ulceration[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'throat inflammed - white spots on tonsils - unwell for a week'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat without a hoarse voice.[br]*[br]==''ADULT''[br]There was pain when swallowing at the time of the assessment.[br]There was no new or worsening breathlessness.[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was no known increased susceptibilty to infection.[br]There were blisters involving only one side of the throat or palate.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Your Local Boots Pharmacy (Front Stre'[br][br]Advice Given:[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Boots (Branch: 5451 - Wingate)","The Medical Centre, Front Street West, Wingate TS28 5PZ","FL073",178672003,"laura firth",2061742,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",3.52,"10:39:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","appointment made at peterlee urgent care centre to see gp at 11.45 patient able to attend 17/11/18. lfirth","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",178896499,"MMB",68917624,2,"TS24",41.65,"Female","00K","De Bruce","Hartlepool",20,2,15,2,9,1,21,3,16,2,82,9,50,5,91,10,89,9,69,7,53,6,68,7,21,3,20,2,15,2,24,3,"Fursewood Ltd (Westview Pharmacy) - FFT83","referred","-","-",15705128,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'genital blisters'[br]Warm to touch[br]Rash[br]Fever at time of assessment or in last 12 hours[br]Blistering rash[br]Small blisters[br]Genital blistering[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'genital blisters'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]==''TODDLER''[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was a blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no severe oropharyngeal ulceration.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The individual did not have blistering caused by friction.[br]==''present''[br]There was no persisting or re-emerging fever.[br]The blisters were small.[br]The blisters were not in a painful line or group.[br]There were no spots or patches with honey-coloured crusting.[br]Blistering was only in the genital area.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Westview Pharmacy (Brus Corner, Hartl'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer","Fursewood Ltd (Westview Pharmacy)","7 Brus Corner, Hartlepool TS24 9LA","FFT83",178896502,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179029837,"CAA",69006133,19,"DL16",31.43,"Female","00D","Spennymoor","County Durham",59,6,52,6,37,4,66,7,39,4,63,7,72,8,99,10,93,10,95,10,32,4,71,8,81,9,50,5,55,6,59,6,null,"rejected","Patient\n contacted but did not attend - they did not want to be seen by a pharmacist","-",15707654,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'lower back'[br]Warm to touch[br]Moderately severe pain[br]Abdominal pain associated with the back pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]","Refer",{"$nulls":3},179029840,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179125417,"KH",69068974,28,"DH5",25.37,"Male","00P","Hetton","Sunderland",4,1,5,1,2,1,2,1,3,1,73,8,23,3,99,10,100,10,81,9,64,7,45,5,2,1,4,1,8,1,18,2,"Lanchester Pharmacy (Lanchester) - FFF81","completed","-","-",15709890,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - '?broke thumb'[br]Warm to touch[br]Arm pain and swelling[br]Worsening pain/swelling[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - '?broke thumb'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Wrist, Hand or Finger Pain or Swelling[br]The problem was not confined to the nail area.[br]The main problem involved both pain and swelling.[br]The hand had not suddenly become cold, pale or blue.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no new ulcerated or blackened area of skin.[br]There was no very severe, deep pain.[br]There was no inflammation of the affected area.[br]There was no new blistering of the painful area.[br]There was worsening pain or swelling.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lanchester Pharmacy'[br][br]Advice Given:[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen hand or wrist above the level of the heart with a sling. When in bed raise it on pillows.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Lanchester Pharmacy (Lanchester)","15 Front Street, Lanchester, Durham DH7 0LA","FFF81",179125423,"carol henderson",2067704,"Yes",null,"Hetton Group Practice, Hetton M/C,Francis Way, Hetton-Le-Hole, Tyne & Wear DH5 9EZ (A89004)","A89004","00P",2.34,"10:35:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","please give patients GP at start of referral","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179434984,"PB",69264013,54,"DL14",34.95,"Male","00D","Coundon","County Durham",9,1,13,2,6,1,13,2,6,1,14,2,24,3,69,7,52,6,90,9,12,2,41,5,16,2,11,2,16,2,29,3,"Asda Pharmacy (Branch: 4587 - Bishop Auckland) - FA415","completed","-","-",15718225,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'fall 4wks ago, pain to arm'[br]Warm to touch[br]Pain or swelling, upper arm affected[br]Arm pain, no swelling[br]Pain on movement or touching hand/arm/shoulder[br]Symptoms persisting for more than 2 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'fall 4wks ago, pain to arm'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Arm Pain or Swelling[br]The problem was not confined to the wrist, hand or fingers[br]The upper arm was the main area affected.[br]The main problem involved pain without swelling.[br]Pain was provoked/exacerbated by moving or touching the area.[br]The individual had not experienced a previous heart attack.[br]The arm had not suddenly become cold, pale or blue.[br]There was no new or worsening breathlessness.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no abdominal pain.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no very severe, deep pain.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]There was no new blistering of the painful area.[br]There was no worsening pain or swelling.[br]The individual did not feel very unwell.[br]The individual had not received care from a cancer specialist within the previous year.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]*[br]There was no new numbness or pins and needles.[br]The symptoms had persisted for 2 weeks or more.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Bishop Auckland)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Asda Pharmacy (Branch: 4587 - Bishop Auckland)","South Church Road, Bishop Auckland, Count Durham DL14 7LB","FA415",179434987,"Adeniran Oladipo",2203287,"Yes",null,"Bishopgate Medical Centre, 178 Newgate Street, Bishop Auckland, County Durham DL14 7EJ (A83025)","A83025","00D",2.83,"14:00:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Ibuleve Maximum Strength 10% gel (Dendron Ltd) 50 gram",9.26,50,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179459197,"ELB",69278038,37,"TS4",55.25,"Female","00M","Longlands & Beechwood","Middlesbrough",2,1,5,1,2,1,6,1,1,1,42,5,4,1,78,8,96,10,37,4,50,5,28,3,6,1,7,1,11,2,2,1,"Your Family Pharmacy (Your Family Pharmacy, Linthorpe) - FCD35","completed","-","-",15719220,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'rash'[br]Cool, cold or clammy[br]Rash[br]Blistering rash[br]Able to carry out some normal activities[br]Small blisters[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]==''F''[br]==''ADULT''[br]","Claimable","Your Family Pharmacy (Your Family Pharmacy, Linthorpe)","378 Linthorpe Road, Linthorpe, Middlesbrough, Cleveland TS5 6HA","FCD35",179459200,"Brent Foster",2040478,"Yes",null,"Crossfell Health Centre, Crossfell Road, Berwick Hills, Middlesbrough, Cleveland TS3 7RL (A81019)","A81019","00M",1.49,"16:30:00","Consent given","Other","suspected shingles rash","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","advised patient on suspected condition","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","referred to OOH GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have gone to an urgent care centre","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179486227,"AW",69292300,5,"SR5",17.4,"Female","00P","Castle","Sunderland",13,2,11,2,9,1,9,1,8,1,73,8,44,5,66,7,94,10,23,3,79,8,36,4,16,2,5,1,8,1,17,2,"LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North) - FPC16","completed","-","-",15722185,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'spots on face'[br]Warm to touch[br]Rash[br]Blistering rash[br]Small blisters[br]Fever at time of assessment or in last 12 hours[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'spots on face'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==3[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no persisting or re-emerging fever.[br]==''F''[br]==''CHILD''[br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North)","Wessington Way, Castletown, SUNDERLAND, SR5 3JG","FPC16",179486230,"Redha Amini",2205617,"Yes",null,"Deerness Park Medical Group, Deerness Park Medical Centre, Suffolk St, Hendon, Sunderland, Tyne & Wear SR2 8AD (A89001)","A89001","00P",5.78,"14:30:00","Consent given","Other","impetigo","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","tellephone 111 need to been seen by doctor","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","111 confirm that they are going to ring the patient","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179673901,"MKM",69396910,23,"DL1",51.16,"Female","00C","Bank Top & Lascelles","Darlington",22,3,23,3,21,3,13,2,22,3,98,10,13,2,43,5,35,4,50,5,95,10,69,7,6,1,28,3,17,2,25,3,"Well (Branch: 200738 - Darlington - Victoria Road) - FCW18","completed","-","-",15728768,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'raised skin patches'[br]Warm to touch[br]Rash[br]Rash, widely scattered or generalised[br]Extreme fatigue in last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'raised skin patches'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem did not begin after starting new medication.[br]==''F''[br]==''ADULT''[br]","Claimable","Well (Branch: 200738 - Darlington - Victoria Road)","125 Victoria Road, Darlington, County Durham, DL1 5JH","FCW18",179673904,"Azhar Ahmed",2210571,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",0.6,"19:55:00","Consent given","Other","itchy and dry patches on fore arm.","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Aqueous calamine cream 100 gram",1.43,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Pt has been advised to use the aquoues calamine to improve the condition. Also, she has been advised to see her GP as the condition being ongoing for the last 3 months.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",179906437,"BM",69513103,2,"NE34",16.11,"Female","00N","Bede","South Tyneside",8,1,7,1,6,1,13,2,3,1,25,3,62,7,87,9,96,10,50,5,54,6,15,2,18,2,10,1,9,1,11,2,"Chemcare Ltd (89 Edinburgh Road) - FK575","completed","-","-",15733802,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'cough'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours - '38'[br]Non-stop coughing for more than 1 minute[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]*[br]The individual did not appear to be confused.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]User comment - '38'[br]The individual had not coughed up blood.[br]==''present''[br]There was no previous diagnosis of heart disease or lung disease.[br]There were episodes of non-stop coughing for more than 1 minute.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Edinburgh Road Pharmacy'[br][br]Advice Given:[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Chemcare Ltd (89 Edinburgh Road)","89 Edinburgh Road, Jarrow NE32 4BB","FK575",179906440,"Laura Rowley",2063464,"Yes",null,"Wenlock Road Surgery, 171 Wenlock Road, Simonside, South Shields, Tyne & Wear NE34 9BP (A88005)","A88005","00N",1.18,"12:55:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180053923,"KIJ",69583627,25,"DH9",8.87,"Male","00J","Tanfield","County Durham",31,4,23,3,20,2,35,4,18,2,50,5,75,8,99,10,94,10,91,10,25,3,66,7,46,5,26,3,32,4,21,3,"Boots UK Ltd (Branch: 5617 - North St Ferryhill) - FV584","completed","-","-",15736569,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Rash, widely scattered or generalised[br]Itching all over for more than 2 weeks[br]Problem so bad that normal life is impossible[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem did not begin after starting new medication.[br]==''M''[br]The individual was not jaundiced.[br]There were no spots or patches with honey-coloured crusting.[br]There was no known contact with measles or rubella in the previous 3 weeks.[br]There was no known contact with glandular fever in the previous 2 months.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]The individual had no previous diagnosis of cancer.[br]The individual had experienced generalised itching for more than 2 weeks.[br]The problem was so severe that normal life was impossible.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (North Street, Ferryhill)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots UK Ltd (Branch: 5617 - North St Ferryhill)","2 North Street, Ferryhill, County Durham DL17 8HX","FV584",180053926,"Hal Totty",2218959,"Yes",null,"Tanfield View Medical Group, Tanfield View Surgery, Scott St, Tanfield, Stanley, County Durham DH9 8AD (A83016)","A83016","00J",2.48,"15:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Walk in centre","-","-","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180207619,"BHM",69651211,32,"DH1",24.06,"Female","00J","Belmont","County Durham",94,10,90,9,76,8,97,10,51,6,99,10,87,9,93,10,94,10,67,7,77,8,89,9,96,10,92,10,88,9,93,10,"LloydsPharmacy in Sainsburys (Branch: 5077 - Durham) - FV167","completed","-","-",15742723,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'vaginal discharge'[br]Warm to touch[br]Pregnant / possibly pregnant[br]Less than 20 weeks pregnant[br]Bloodstained vaginal discharge[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'vaginal discharge'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vaginal Discharge[br]There was no abdominal pain.[br]*[br]A sexual assault had not occurred.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5077 - Durham)","J Sainsbury Supermarket, Arnison Retail Centre, Pity Me, Co Durham, DH1 5GD","FV167",180207622,"Gareth Lundie",2073511,"Yes",null,"Cheveley Park Medical Centre, The Links, Belmont, Durham, County Durham DH1 2UW (A83055)","A83055","00J",0.43,"10:05:00","Consent given","Other","Discharge","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Called 111 for assessment.","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","Called 111 to arrange for an onward referral.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180351544,"CC",69709831,48,"NE24",21.95,"Female","00L","Croft","Northumberland",2,1,2,1,1,1,2,1,6,1,49,5,26,3,82,9,76,8,69,7,56,6,29,3,1,1,4,1,1,1,8,1,"Boots (Branch: 5227 - Maddison Street) - FEE96","completed","-","-",15748512,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Prescription request[br]Not enough medication until surgery opens[br]No medication available[br]Next dose due within next 6 hours[br][br]Pathways Assessment:[br]Reason for call menu - continued to next list.[br]A prescription request was the main reason for the contact.[br]The main reason for the contact was not a new or worsening illness.[br]The individual did not have enough medication to last until the surgery next opened.[br]The individual had no medication available.[br]The next dose was due within 6 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Maddison Street, Blyth)'[br][br]Advice Given:[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots (Branch: 5227 - Maddison Street)","60-62 Maddison Street, Blyth NE24 1EY","FEE96",180351547,"Michael Imarhiagbe",2221084,"Yes",null,"Railway Medical Group, Gatacre Street, Blyth, Northhumberland NE24 1HD (A84009)","A84009","00L",0.25,"08:20:00","Consent given","Other","not had medicines for a day","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: patient did not attend pharmacy","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180553999,"BRB",69803980,7,"DL16",31.5,"Male","00D","Tudhoe","County Durham",12,2,10,1,7,1,23,3,4,1,67,7,30,3,92,10,84,9,84,9,64,7,39,4,37,4,14,2,20,2,8,1,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15754195,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'bad cough and rash all over'[br]Warm to touch[br]Rash[br]Rash has appeared in last 4 hours[br]Rash, widely scattered or generalised[br]Fever at time of assessment or in last 12 hours[br]Also has sore throat[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'bad cough and rash all over'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared within the previous 4 hours.[br]==''CHILD''[br]==3[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]==''CHILD''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''CHILD''[br]*[br]==''present''[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]==''M''[br]There was no persisting or re-emerging fever.[br]There was no malaria exposure within the previous 12 months.[br]The individual was not jaundiced.[br]The problem did not begin after starting new medication.[br]There were no spots or patches with honey-coloured crusting.[br]There was no known contact with measles or rubella in the previous 3 weeks.[br]There was no known contact with glandular fever in the previous 2 months.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]The individual had no previous diagnosis of cancer.[br]There was also a sore throat.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Spennymoor)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},180554002,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180570967,"MCE",69811246,59,"NE39",7.63,"Male","00J","Burnopfield and Dipton","County Durham",86,9,69,7,71,8,91,10,50,5,83,9,92,10,99,10,92,10,97,10,38,4,96,10,95,10,82,9,66,7,65,7,"Boots UK Ltd (Branch: 5978 - Rowlands Gill AP0978) - FYK96","completed","-","-",15755801,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Illness - 'Sore eye'[br]Warm to touch[br]Eye redness/irritation/discomfort[br]One eye affected[br]Sticky eye discharge[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Sore eye'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Eye or Eyelid Problems[br]The main problem was eye redness or irritation.[br]There was no new disturbance of vision.[br]There was no eye pain at the time of assessment.[br]The problem affected one eye.[br]The individual had no problem related to contact lens use.[br]An eye scratch or foreign body could not be confirmed.[br]There was no sensitivity to bright light.[br]There was no blood in the white of the eye(s).[br]The duration of symptoms was less than 2 weeks.[br]There was no previous diagnosis of diabetes or hypertension.[br]There was a new sticky discharge from the eye(s).[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Rowlands Gill)'[br][br]Advice Given:[br]Don't share towels or facecloths.[br]Wash the hands after touching the eye.[br]Wipe from the inner to the outer corner of the eye.[br]Clean the eye with cotton wool and cool tap water. Use a clean piece of cotton wool for each eye.[br]Don't wear contact lenses until the problem has cleared up.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots UK Ltd (Branch: 5978 - Rowlands Gill AP0978)","34 Station Road, Rowlands Gill, Tyne & Wear NE39 1PZ","FYK96",180570970,"julie marie laidlaw",2039500,"Yes",null,"Oakfields Health Centre, Hamsterley Colliery, Newcastle Upon Tyne NE17 7SB (A83618)","A83618","00J",3.19,"10:45:00","Consent given","Conjunctivitis (Acute bacterial)","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Other: supply made via pharmacy first","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180689509,"KMW",69869980,21,"SR8",33.02,"Male","00D","Peterlee West","County Durham",25,3,21,3,11,2,37,4,20,2,35,4,52,6,95,10,96,10,72,8,17,2,64,7,52,6,25,3,15,2,44,5,"Boots The Chemists Ltd (Branch: 0579 - Peterlee) - FHD21","completed","-","-",15758933,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'cold sore'[br]Warm to touch[br]Rash[br]Rash, one patch of skin affected[br]Single localised skin problem[br]Appearance of spot/skin mark changed in last 3 months[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold sore'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem involved a single spot or blemish.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had not been a recent vaccination at the site of the problem.[br]There were no spots or patches with honey-coloured crusting.[br]The skin spot or mark had changed in appearance within the previous 3 months.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (The Chare)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots The Chemists Ltd (Branch: 0579 - Peterlee)","30-32 The Chare, Peterlee, Co.Durham SR8 1AE","FHD21",180689512,"Janelle Foo",2208059,"Yes",null,"William Brown Centre, Manor Way, Peterlee, County Durham SR8 5TW (A83012)","A83012","00D",1.82,"16:30:00","Consent given","Cold sores","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180794989,"CNT",69920194,28,"TS8",58.35,"Female","00M","Hemlington","Middlesbrough",2,1,1,1,2,1,8,1,2,1,32,4,5,1,95,10,99,10,66,7,42,5,25,3,9,1,8,1,1,1,2,1,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15766039,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'blisters on the legs and ankles'[br]Warm to touch[br]Rash[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'blisters on the legs and ankles'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were large.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Coulby Newham)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},180794992,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180896029,"AL",69970015,3,"NE24",20.45,"Male","00L","Kitty Brewster","Northumberland",78,8,77,8,59,6,66,7,66,7,52,6,69,7,97,10,94,10,84,9,18,2,97,10,73,8,56,6,81,9,73,8,null,"rejected","Patient contacted but did not attend - they have made an appointment elsewhere","-",15771266,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'Rash'[br]Warm to touch[br]Rash[br]Rash, widely scattered or generalised[br]Features of impetigo, honey-coloured scabs[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was no blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]*[br]The individual was not jaundiced.[br]The problem did not begin after starting new medication.[br]There were spots or patches with honey-coloured crusting.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Blyth)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},180896032,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",180818014,"GP",69929935,79,"SR6",22.81,"Male","00P","St Peter's","Sunderland",63,7,59,6,43,5,69,7,30,3,94,10,80,8,84,9,78,8,69,7,63,7,82,9,68,7,65,7,70,7,61,7,"Well (Branch: 200103 - Sunderland - Dundas Street) - FFH25","completed","-","-",15769687,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'painfull calf on left leg'[br]Warm to touch[br]Pain or swelling, knee or lower leg[br]One leg affected[br]Able to walk more than 4 steps[br]Calf pain when walking, relieved with rest[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'painfull calf on left leg'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the knee or lower leg.[br]The problem did not relate to a previously diagnosed leg ulcer.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem only involved one leg.[br]The individual was able to weight-bear.[br]There was no constriction of the limb by an object that could not be removed.[br]A knee had not suddenly become locked.[br]There was no heel pain when standing on the toes.[br]==''ADULT''[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]Very severe, deep pain could not be confirmed.[br]*[br]The leg was not more swollen than the other side.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]*[br]There was no new blistering of the painful area.[br]There was no new knee swelling.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]==''ADULT''[br]There was calf pain on walking that was relieved by rest.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Sunderland)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Well (Branch: 200103 - Sunderland - Dundas Street)","79-80 Dundas Street, Sunderland, Tyne & Wear SR6 0BB","FFH25",180818017,"Ian Bullous",2030844,"Yes",null,"St Bede Medical Centre, St.Bede Medical Centre, Lower Dundas Street, Sunderland, Tyne And Wear SR6 0QQ (A89016)","A89016","00P",0.73,"10:20:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","patient is in pain, calf is very tender and has been on a long haul flight recently. Sounds very much like a pulled muscle however slight chance of DVT","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patient doesn't feel like he's pulled a muscle as he isn't active, was on a long haul flight 10 days ago, 4 days ago symptoms started. Becoming worse. Possible DVT","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181089877,"DS",70061317,26,"DL3",48.82,"Male","00C","Cockerton","Darlington",23,3,20,2,13,2,27,3,12,2,96,10,36,4,81,9,78,8,63,7,86,9,66,7,34,4,21,3,27,3,23,3,"Rowlands Pharmacy (Branch: 1242 - West Auckland Road) - FWT02","completed","-","-",15778096,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'leg pain'[br]Warm to touch[br]Above knee symptoms[br]Lower back pain[br]Moderately severe pain[br]Able to carry out some normal activities[br]New leg pain[br]Acute onset of pain during physical exertion[br]Loss of appetite in last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'leg pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]There was pain or swelling above the knee.[br]There was low back pain.[br]The pain interfered with normal activity.[br]","Claimable","Rowlands Pharmacy (Branch: 1242 - West Auckland Road)","19 West Auckland Road, Darlington DL3 9EL","FWT02",181089880,"jade watson",2211428,"Yes",null,"Clifton Court Medical Practice, Victoria Road, Darlington, County Durham DL1 5JN (A83040)","A83040","00C",3.21,"11:54:00","Consent given","Sprains and strains","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Referred to walk in centre","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181186330,"KER",70106464,22,"LL68",244.53,"Female","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Galen Pharmacy Ltd - FC897","completed","-","-",15781131,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'leg pain'[br]Warm to touch[br]Pain or swelling, knee or lower leg[br]One leg affected[br]Able to walk more than 4 steps[br]Heel pain when standing on tiptoe[br]New knee swelling[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'leg pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the knee or lower leg.[br]The problem did not relate to a previously diagnosed leg ulcer.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem only involved one leg.[br]The individual was able to weight-bear.[br]There was no constriction of the limb by an object that could not be removed.[br]A knee had not suddenly become locked.[br]There was heel pain when standing on the toes.[br]A tearing or snapping sensation at the back of the lower leg/ankle was not experienced[br]==''ADULT''[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no very severe, deep pain.[br]*[br]The leg was not more swollen than the other side.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]*[br]There was no new blistering of the painful area.[br]There was new knee swelling.[br]Swelling had not become much worse in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Galen Pharmacy Ltd'[br][br]Advice Given:[br]Remove any jewellery or tight clothing from around the ankle.[br]FOR THE FIRST 2 DAYS ONLY: rest the ankle as much as possible.[br]Put an ice pack (or bag of frozen peas) wrapped in a cloth on the area for 5-10 minutes at a time. Repeat every 2 hours when awake.[br]Don't put ice directly on the skin. Don't leave ice on while asleep.[br]AFTER THE FIRST 2 DAYS: start getting back to normal activities.[br]Raise the ankle by sitting or lying with the foot on a stool. When in bed raise it on pillows.[br]If it is still uncomfortable a 'heel raiser' in the shoe may help. Consult a pharmacist or a chiropodist (podiatrist) for further information and advice.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]IN PREGNANCY: Don't take ibuprofen, except on the advice of a doctor, midwife or pharmacist. Use paracetamol instead.[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Galen Pharmacy Ltd","Stanhope Parade Hth Ctr, Gordon Street, South Shields NE33 4JP","FC897",181186333,"Hussain Ahmed",2054531,"Yes",null,"Dr A Thomas' Practice, Canolfan Iechyd Amlwch, Parys Road, Anglesey LL68 9AB (W94002)","W94002","7A1",0.39,"15:20:00","Consent given","Other","Knee pain","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Patients father to ring his surgery","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181289269,"HB",70152595,17,"TS5",54.23,"Male","00M","Ayresome","Middlesbrough",3,1,3,1,5,1,2,1,2,1,41,5,12,2,60,6,89,9,20,2,48,5,28,3,3,1,3,1,4,1,5,1,null,"rejected","Patient contacted but did not attend - their condition is improvi\nng","-",15786391,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'flu symptoms'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, facial pain[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'flu symptoms'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for assessment was not new confusion, declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]Pain in the face was the worst symptom associated with the problem.[br]The problem did not involve the area around an eye.[br]There was no new blistering of the painful area.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]The individual had a persisting fever for more than 3 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Teesside Retail Park)'[br][br]Advice Given:[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]It is important to have plenty of fluids, little and often is best.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},181289272,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181347283,"DB",70177681,19,"TS25",46.86,"Female","00K","Fens and Rossmere","Hartlepool",75,8,64,7,50,5,82,9,45,5,95,10,75,8,97,10,97,10,76,8,55,6,100,10,92,10,68,7,84,9,55,6,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15793049,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Blistering rash[br]Small blisters[br]Fever at time of assessment or in last 12 hours[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no persisting or re-emerging fever.[br]==''F''[br]==''ADULT''[br]","Refer",{"$nulls":3},181347286,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181369810,"EJL",70188364,6,"DL14",35.36,"Female","00D","Bishop Auckland Town","County Durham",38,4,32,4,23,3,59,6,19,2,99,10,40,4,76,8,61,7,86,9,99,10,70,7,72,8,46,5,28,3,59,6,"M and M Pharmacies Ltd (Escomb Road) - FHV08","completed","-","-",15793391,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'chesty cough'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Previously diagnosed asthma or lung disease[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'chesty cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==3[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Claimable","M and M Pharmacy Escomb (Escomb Road)","Station View Medical Centre, 29a Escomb Road, Bishop Auckland, Co Durham. DL14 6AB","FHV08",181369813,"Asim Akhtar",2070866,"Yes",null,"Station View Medical Centre, 29A Escomb Road, Bishop Auckland, County Durham DL14 6AB (A83015)","A83015","00D",0.47,"16:00:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181540627,"LPW",70258987,4,"NE33",18.99,"Female","00N","Westoe","South Tyneside",44,5,33,4,34,4,57,6,23,3,84,9,65,7,56,6,50,5,55,6,67,7,56,6,55,6,57,6,39,4,21,3,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15800272,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Rash, widely scattered or generalised[br]Already seen by doctor for current problem[br]Deterioration since last assessment[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was no blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was generalised or affected more than one area of skin.[br]*[br]The individual was not jaundiced.[br]The problem did not begin after starting new medication.[br]There were no spots or patches with honey-coloured crusting.[br]There was no known contact with measles or rubella in the previous 3 weeks.[br]The individual had not experienced generalised itching for more than 2 weeks.[br]The problem did not involve an exacerbation of previously diagnosed eczema or psoriasis.[br]The problem was not an exacerbation of a previously diagnosed condition.[br]A specific feature was associated with the rash.[br]User comment - 'appearance is worrying mother - child is fine in herself othe snuffly nosse - no high temps, rash is all over body'[br]There had been a previous assessment by a doctor for this episode.[br]There had been deterioration since the previous consultation.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Cleadon Park Pharmacy'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},181540633,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181677814,"EJB",70314265,20,"NE8",7.08,"Female","13T","Bridges","Gateshead",10,1,12,2,9,1,17,2,2,1,29,3,50,5,41,5,45,5,28,3,43,5,22,3,12,2,25,3,7,1,3,1,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15804858,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'allergic reaction'[br]Suspected allergic reaction[br]Warm to touch[br]Rash - 'rash on legs'[br]Rash, widely scattered or generalised[br]Itching all over for more than 2 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'allergic reaction'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]A probable allergic reaction was the main reason for the contact.[br]==''ADULT''[br]The skin on the torso felt normal, warm or hot.[br]There was a rash.[br]User comment - 'rash on legs'[br]The rash had appeared more than 4 hours previously.[br]==''ADULT''[br]==1[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]==''ADULT''[br]","Refer",{"$nulls":3},181677817,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181684747,"MM",70316905,82,"NE34",20.29,"Female","00N","Horsley Hill","South Tyneside",5,1,3,1,3,1,7,1,5,1,32,4,64,7,93,10,94,10,66,7,80,8,13,2,7,1,9,1,3,1,16,2,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","no contact",15806196,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'lower back pain going down right leg'[br]Warm to touch[br]Moderately severe pain[br]Able to carry out some normal activities[br]New leg pain[br]Pain not severe[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back pain going down right leg'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]>=40[br]There was no sudden onset of ripping or tearing pain.[br]There had been no previous diagnosis of aortic aneurysm or Marfan's syndrome.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]>=55[br]The individual had experienced new leg pain since symptom onset.[br]A leg had not suddenly become cold, pale or blue.[br]There was no sudden onset of pain and swelling of an entire leg.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]*[br]There was no vaginal abnormal bleeding.[br]There was no abdominal pain.[br]*[br]The pain did not begin suddenly during physical activity.[br]*[br]>=55[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]*[br]>=60[br]There was no previous diagnosis of kidney stones or renal colic.[br]*[br]The pain was not severe.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no new shoulder tip pain.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]*[br]*[br]Medication type or dosage had not changed within the previous 2 weeks.[br]The individual had clinically deteriorated or felt particularly unwell in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Cleadon Park Pharmacy'[br][br]Advice Given:[br]Don't cut down on fluids. It is important to drink at least as much as usual.[br]If you need to be seen by a GP practice or OOH service collect a urine specimen in a clean jar in case it needs to be tested.[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving back pain. Take it regularly, not just when the pain is bad.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},181684750,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181727833,"BG",70335169,40,"SW1V",401.29,"Female","09A","Tachbrook","Westminster",28,3,33,4,45,5,74,8,45,5,10,1,24,3,3,1,14,2,1,1,99,10,3,1,58,6,87,9,29,3,20,2,"Boots (Branch: 6240 - Heaton) - FEV63","completed","-","-",15810158,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cough, runny nose, sore throat, temp'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, cough[br]Persistent fever - 'cough, runny nose, sore throat, temp'[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough, runny nose, sore throat, temp'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Claimable","Boots (Branch: 6240 - Heaton)","293/295 Chillingham Road, Heaton, Newcastle Upon Tyne NE6 5LL","FEV63",181727836,"Giorgia Fagnani",2213681,"Yes",null,"Westminster And Pimlico Health Centre, 15 Denbigh Street, Westminster, London SW1V 2HF (E87014)","E87014","09A",0.42,"17:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Glycerol liquid 200 ml",0.75,150,"-","-","No","-","-","-","-","-","Yes","Yes","Something else","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181753090,"HCD",70344730,1,"NE34",20.16,"Female","00N","Cleadon Park","South Tyneside",10,1,7,1,5,1,19,2,9,1,32,4,36,4,96,10,98,10,73,8,76,8,13,2,25,3,14,2,9,1,12,2,"Asda Pharmacy (Branch: 4639 - Boldon Colliery) - FW190","completed","-","-",15815023,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - '?thrush'[br]Warm to touch[br]Mouth ulcers, still able to swallow liquids[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - '?thrush'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Mouth Ulcers[br]There was no bleeding from the mouth or throat.[br]Severe oropharyngeal ulceration could not be confirmed.[br]The individual was able to carry out most or all normal activities.[br]There had been no extreme thirst or increased urine output during the previous month.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]The individual was able to swallow liquids.[br]The individual did not have a rash.[br]The mouth ulcer was not caused by a dental appliance or broken/sharp tooth.[br]There had been no previous diagnosis of cancer or leukaemia.[br]There was no unexplained weight loss/failure to thrive, loss of appetite or extreme tiredness.[br]The symptoms had persisted less than 3 weeks.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Boldon Colliery)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Soothing lozenges and gels can be bought from pharmacies. Many products are not suitable for children. Follow the instructions in the pack.[br]Never give mouthwashes to young children in case they are swallowed.[br]Avoid spicy or salty foods, and acid fruit drinks.[br]If the child is old enough, drink through a straw to avoid contact with any ulcer. Be careful that hot drinks don't burn the mouth.[br]Use a very soft toothbrush.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Asda Pharmacy (Branch: 4639 - Boldon Colliery)","North Road, Boldon Colliery NE35 9AR","FW190",181753093,"MOHAMMED OMAR SARWAR",2070472,"Yes",null,"Farnham Medical Centre., 435 Stanhope Road, South Shields, Tyne & Wear NE33 4QY (A88002)","A88002","00N",2.63,"15:30:00","Consent given","Other","teething","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","presented with teething advised paracetamol and anbesol as required which mother already had in hand","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181737208,"GAHK",70338277,4,"NE5",4.49,"Female","13T","Kenton","Newcastle upon Tyne",1,1,1,1,2,1,2,1,2,1,8,1,43,5,74,8,78,8,49,5,20,2,17,2,3,1,5,1,1,1,1,1,"Ponteland Road Pharmacy - FH466","completed","-","-",15811660,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'vomitting, temp 35.1, was 34.4, abdo pains'[br]Cool, cold or clammy[br]Vomiting[br]Abdominal pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'vomitting, temp 35.1, was 34.4, abdo pains'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt cool or cold or clammy.[br]The child was not a pale, blue, grey or mottled colour.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]*[br]The individual was able to carry out most or all normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]==''present''[br]The colour of the vomit was not green or yellow.[br]There was abdominal pain.[br]The pain was not severe.[br]The individual had not ingested a harmful or toxic substance.[br]==''F''[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]There was no new limb weakness or coordination problems.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]The individual did not appear to be confused.[br]==''present''[br]The individual had not been in constant pain for 4 hours or more.[br]There was no previous history of diabetes.[br]==''present''[br]There was no vomiting more than once an hour for 6 hours or more.[br]There had been no extreme thirst or increased urine output during the previous month.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual had no apparent discomfort when passing urine.[br]The individual had not undergone surgery within the previous 7 days.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]==''present''[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Ponteland Road Pharmacy'[br][br]Advice Given:[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Rehydration drinks can be bought from pharmacies. Follow the instructions in the pack.[br]Drink frequent, small amounts of water. They may also have milk, weakly diluted squash, or ice lollies. Avoid fruit juice or pop, but any drink is better than none.[br]Vomiting can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after dealing with the vomit. Don't share towels with others.[br]Clean any vomit bowls with disinfectant.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy, or red blood in the vomit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Ponteland Road Pharmacy","163-167 Ponteland Road, Cowgate, Newcastle upon Tyne, NE5 3AE","FH466",181737211,"arun kumar jassal",2038372,"Yes",null,"Westerhope Medical Group, 377 Stamfordham Road, Westerhope, Newcastle Upon Tyne NE5 2LH (A86025)","A86025","00H",2.13,"10:30:00","Consent given","High temperature","-","Yes","Acute pain","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: PATIENT ADVISED TO CONTINUE WITH PARACETAMOL AND START DIORALYTE. IF CONDITION DETORIATES TO TAKE TO WALK IN CENTRE","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181852504,"JH",70378861,67,"TS20",49.73,"Female","00K","Norton North","Stockton-on-Tees",18,2,14,2,12,2,17,2,16,2,91,10,15,2,70,7,90,9,31,4,88,9,53,6,14,2,21,3,9,1,17,2,"Pharmacy 365 (365 High Street) - FMH02","completed","-","-",15823464,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'sore throat'[br]Warm to touch[br]Sore throat with a hoarse voice[br]Able to carry out some normal activities[br]Unilateral oropharyngeal ulceration[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'sore throat'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat and a hoarse voice.[br]*[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was no known increased susceptibilty to infection.[br]There were blisters involving only one side of the throat or palate.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Pharmacy 365 (Stockton)'[br][br]Advice Given:[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Pharmacy 365 (365 High Street)","161-162 High Street, Stockton-On-Tees TS18 1PL","FMH02",181852507,"Enalda Hamza",2067549,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",0.28,"11:00:00","Consent given","Sore throat","-","Yes","Other","Ear ache","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient happy with advice, leaflets refused.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",181888606,"SRR",70390351,42,"NE12",11.45,"Male","99C","Benton","North Tyneside",32,4,23,3,21,3,25,3,20,2,81,9,90,9,86,9,86,9,62,7,78,8,44,5,26,3,24,3,15,2,39,4,"Boots (Branch: 5011 - Forest Hall) - FFQ42","completed","-","-",15828397,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'bad cough for 1 week'[br]Warm to touch[br]Haemoptysis[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'bad cough for 1 week'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had coughed up blood.[br]There was no history of previous thrombosis.[br]There was no known increased risk of thrombosis.[br]*[br]There was no previous history of pneumothorax.[br]There was no new or worsening confusion.[br]The individual had not experienced prolonged immobility in the previous 2 weeks.[br]The individual had not experienced an injury or surgery in the previous 12 weeks.[br]There was no history of cancer in the last year or regular use of steroids.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Forest Hall)'[br][br]Advice Given:[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots (Branch: 5011 - Forest Hall)","25 Station Road North, Forest Hall, Newcastle Upon Tyne NE12 7AR","FFQ42",181888609,"fiona mary hurcombe",2037383,"Yes",null,"Forest Hall Health Centre, Station Road,Forest Hall, Newcastle Upon Tyne, Tyne & Wear NE12 9BQ (A87007)","A87007","99C",0.65,"11:00:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182060989,"SH",70445071,23,"TS5",54.86,"Female","00M","Linthorpe","Middlesbrough",66,7,57,6,51,6,80,8,46,5,91,10,39,4,79,8,93,10,41,5,55,6,83,9,82,9,72,8,54,6,71,8,"LloydsPharmacy (Branch: 7390 - Lloyds, Scandanavian House) - FQ013","completed","-","-",15832136,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'sore throat hard to swollow - earache'[br]Warm to touch[br]Sore throat only[br]Pain on swallowing[br]Symptom duration more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'sore throat hard to swollow - earache'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat without a hoarse voice.[br]*[br]==''ADULT''[br]There was pain when swallowing at the time of the assessment.[br]There was no new or worsening breathlessness.[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was no known increased susceptibilty to infection.[br]There were no blisters involving only one side of the throat or palate.[br]The sore throat had persisted for 1 week or longer.[br]There was no marked deterioration in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Linthorpe Road)'[br][br]Advice Given:[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]IN PREGNANCY: Don't take ibuprofen, except on the advice of a doctor, midwife or pharmacist. Use paracetamol instead.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 7390 - Lloyds, Scandanavian House)","Scandanavian House, 386 Linthorpe Road, Middlesbrough TS5 6HA","FQ013",182060992,"Zyta Harrowsmith",2062910,"Yes",null,"Cambridge Medical Group, The Cambridge Med. Group, 10A Cambridge Road, Linthorpe, Middlesbrough, Cleveland TS5 5NN (A81051)","A81051","00M",0.25,"18:20:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182089165,"DIF",70453903,4,"DL1",51.73,"Female","00C","Bank Top & Lascelles","Darlington",8,1,6,1,5,1,6,1,6,1,76,8,26,3,79,8,88,9,45,5,65,7,48,5,10,1,5,1,6,1,11,2,"J Clark (Yarm Road) - FAQ64","completed","-","-",15834325,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Conscious[br]Illness - 'nails are splitting'[br]Warm to touch[br]Pain/swelling, involvement of nail area only[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'nails are splitting'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Wrist, Hand or Finger Pain or Swelling[br]The problem was confined to the nail area.[br]There was no inflamed area of skin adjacent to the fingernail.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: James & Lindsey Clark Chemists (Yarm'[br][br]Advice Given:[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen hand or wrist above the level of the heart with a sling. When in bed raise it on pillows.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","J Clark (Yarm Road)","297 Yarm Road, Darlington, Co Durham, DL1 1BA","FAQ64",182089168,"Toni Redpath",2215871,"Yes",null,"Denmark Street Surgery, Denmark Street, Darlington, County Durham DL3 0PD (A83047)","A83047","00C",2.72,"09:55:00","Consent given","Other","Split Nails","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","advised to see GP on monday to find out cause","-","-","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182115736,"LAP",70463794,31,"DL15",28.59,"Female","00D","Crook","County Durham",13,2,11,2,5,1,21,3,9,1,76,8,28,3,100,10,96,10,94,10,67,7,46,5,39,4,12,2,18,2,16,2,"Welcome Health Pharmacies Ltd T/A Vaib Pharmacy - FQ026","completed","-","-",15836200,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Hip pain and side pain'[br]Warm to touch[br]Moderately severe pain - 'Hip pain and side pain'[br]Able to carry out some normal activities[br]Pain not severe - 'Hip pain and side pain'[br]Extreme fatigue in last month - 'Hip pain and side pain'[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Hip pain and side pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]User comment - 'Hip pain and side pain'[br]","Claimable","Welcome Health Pharmacies Ltd T/A Vaib Pharmacy","50 Hope Street, Crook, Co. Durham DL15 9HU","FQ026",182115739,"gillian lynch",2028705,"Yes",null,"North House Surgery, Hope Street, Crook, County Durham DL15 9HU (A83020)","A83020","00D",0.64,"11:08:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patients pain was alleviated with paracetamol and ibuprofen","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182156947,"CLL",70476610,20,"TS28",33.57,"Female","00D","Wingate","County Durham",57,6,56,6,35,4,59,6,30,3,84,9,67,7,97,10,87,9,93,10,43,5,87,9,68,7,47,5,59,6,54,6,"Boots (Branch: 5451 - Wingate) - FL073","completed","-","-",15840374,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'thrush symptoms? abdominal pain uncomfortable discharge'[br]Warm to touch[br]Abdominal pain associated with the vaginal discharge[br]Moderately severe pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'thrush symptoms? abdominal pain uncomfortable discharge'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vaginal Discharge[br]There was abdominal pain as well as vaginal discharge.[br]","Claimable","Boots (Branch: 5451 - Wingate)","The Medical Centre, Front Street West, Wingate TS28 5PZ","FL073",182156950,"Emmaculate Eddie",2203955,"Yes",null,"Leeds Student Medical Practice, Leeds Student Med.Practice, 4 Blenheim Court, Blenheim Walk, Leeds LS2 9AE (B86110)","B86110","03C",104.1,"09:28:00","Consent given","Vaginal thrush","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and referral made to MAS","-","-","Yes","Yes","Yes","Clotrimazole 500mg pessaries 1 pessary",414,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182315344,"BCS",70522348,1,"DH9",10.78,"Male","00J","Burnopfield and Dipton","County Durham",64,7,54,6,49,5,68,7,33,4,63,7,88,9,94,10,91,10,76,8,26,3,85,9,69,7,62,7,81,9,30,3,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15849392,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'flu, cough'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'flu, cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]*[br]The individual did not appear to be confused.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]The individual had not coughed up blood.[br]==''present''[br]There was no previous diagnosis of heart disease or lung disease.[br]There were no episodes of non-stop coughing for more than 1 minute.[br]There were no whooping, a red or blue face or vomiting after coughing.[br]The individual had a persisting fever for more than 3 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Stanley)'[br][br]Advice Given:[br]Have plenty of fluids to loosen the phlegm.[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182315347,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (YAS Yorkshire)","Yorkshire Ambulance Service NHS Trust, Springhill, Brindley Way, Wakefield 41 Business Park, Wakefield WF2 0XQ","RX8",182324965,"RC",70525795,27,"HG3",27.39,"Male","03E","Pannal","Harrogate",98,10,94,10,98,10,99,10,80,8,55,6,98,10,82,9,88,9,51,6,19,2,97,10,97,10,97,10,93,10,91,10,null,"rejected","Other - please free type any other reason for rejecting a referral.","-","590F7950-9AF8-4490-BA74-D27B1E470A97","Illness[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Rash, one patch of skin affected[br]Skin inflammation[br]Fever at time of assessment or in last 12 hours[br]","Refer",{"$nulls":3},182324968,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182526250,"JGW",70583986,67,"SR3",22.05,"Male","00P","Silksworth","Sunderland",86,9,77,8,65,7,92,10,59,6,66,7,94,10,89,9,100,10,51,6,26,3,91,10,95,10,83,9,81,9,74,8,null,"rejected","Other - please free type any other reason for rejecting a referral.","Old",15856813,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'flu and cough'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Purulent cough[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'flu and cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]==''present''[br]There had been no previous diagnosis of heart disease, asthma or lung disease.[br]The individual was producing green or yellow sputum.[br]The individual had no previous medical advice that antibiotic therapy should be sought for the condition.[br]The individual had a persisting fever for more than 3 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Sainsburys - Sunderl'[br][br]Advice Given:[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},182526253,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182627836,"JMB",70619140,60,"TS8",60.19,"Male","00M","Coulby Newham","Middlesbrough",30,3,29,3,19,2,49,5,14,2,35,4,42,5,99,10,100,10,80,8,16,2,70,7,51,6,45,5,34,4,18,2,null,"rejected","Patient contacted but did not attend - their condition is improvi\nng","Getting better- advised to continue with oaracetamol and or ibuprofen with plenty warm fluids, vit c and rest",15863083,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cold/flu symptoms,'[br]Cool, cold or clammy[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, cough[br]Purulent cough[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold/flu symptoms,'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]A cough was the worst symptom associated with the problem.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]==''present''[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]There was no persisting or re-emerging fever.[br]Coughing up of blood could not be confirmed.[br]The individual was producing green or yellow sputum.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Coulby Newham)'[br][br]Advice Given:[br]Rest until you start to feel better. Make sure someone checks on you regularly.[br]Drink plenty of fluids. If vomiting is a problem have small sips every few minutes.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Always cover the mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash the hands.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182627839,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182608084,"DSP",70611544,48,"DL15",29.32,"Male","00D","Crook","County Durham",30,3,28,3,15,2,45,5,16,2,86,9,35,4,74,8,54,6,99,10,73,8,54,6,58,6,34,4,24,3,42,5,"Clemitsons Ltd (25A Hope Street) - FR233","completed","-","-",15861115,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cold and flu - cough for 3 weeks'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, myalgia or headache[br]Recurrent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold and flu - cough for 3 weeks'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]Aching muscles or headaches were the worst symptom associated with the problem.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]The individual had a fever that had re-emerged after 3 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Clemitsons Ltd (Hope Street)'[br][br]Advice Given:[br]Rest until you start to feel better. Make sure someone checks on you regularly.[br]Drink plenty of fluids. If vomiting is a problem have small sips every few minutes.[br]Always cover the mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash the hands.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Clemitsons Ltd (25A Hope Street)","Clemitsons Limited, 25A Hope Street, Crook, County Durham, DL15 9HS","FR233",182608087,"Matthew Hurst",2083404,"Yes",null,"North House Surgery, Hope Street, Crook, County Durham DL15 9HU (A83020)","A83020","00D",1.11,"10:30:00","Consent given","Colds","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Co-codamol 8mg/500mg caplets (A A H Pharmaceuticals Ltd) 32 tablet",2.4688,32,"-","-","Yes","Yes","Robitussin Chesty Cough with Congestion liquid (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182671555,"SR",70635631,5,"TS5",55.11,"Male","00M","Park","Middlesbrough",27,3,42,5,26,3,39,4,7,1,98,10,6,1,61,7,65,7,40,4,93,10,69,7,45,5,34,4,50,5,53,6,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15868970,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'cough vomitting'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Previously diagnosed asthma or lung disease[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough vomitting'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==3[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]==''present''[br]There had been a previous diagnosis of asthma or lung disease.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: David Jarvis Ltd (Eastbourne Road, Mi'[br][br]Advice Given:[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182671558,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673538,"SR",70636462,25,"DL1",51.03,"Female","00C","Bank Top & Lascelles","Darlington",3,1,3,1,3,1,6,1,5,1,82,9,5,1,32,4,26,3,41,5,78,8,46,5,4,1,10,1,3,1,5,1,null,"rejected","Patient\n contacted but did not attend - they did not want to be seen by a pharmacist","-",15869569,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'shooting leg pain'[br]Warm to touch[br]Pain or swelling, knee or lower leg[br]One leg affected[br]Able to walk more than 4 steps[br]Heel pain when standing on tiptoe[br]Loss of appetite in last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'shooting leg pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the knee or lower leg.[br]The problem did not relate to a previously diagnosed leg ulcer.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem only involved one leg.[br]The individual was able to weight-bear.[br]There was no constriction of the limb by an object that could not be removed.[br]A knee had not suddenly become locked.[br]There was heel pain when standing on the toes.[br]A tearing or snapping sensation in the back of the lower leg/ankle could not be confirmed.[br]==''ADULT''[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no very severe, deep pain.[br]*[br]The leg was not more swollen than the other side.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]*[br]There was no new blistering of the painful area.[br]There was no new knee swelling.[br]There had been a loss of appetite over the previous month.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: James & Lindsey Clark Chemists (Yarm'[br][br]Advice Given:[br]Remove any jewellery or tight clothing from around the ankle.[br]Don't put ice directly on the skin. Don't leave ice on while asleep.[br]Put an ice pack (or bag of frozen peas) wrapped in a cloth on the area for 5-10 minutes at a time. Repeat every 2 hours when awake.[br]Raise the ankle by sitting or lying with the foot on a stool. When in bed raise it on pillows.[br]AFTER THE FIRST 2 DAYS: start getting back to normal activities.[br]If it is still uncomfortable a 'heel raiser' in the shoe may help. Consult a pharmacist or a chiropodist (podiatrist) for further information and advice.[br]IN PREGNANCY: Don't take ibuprofen, except on the advice of a doctor, midwife or pharmacist. Use paracetamol instead.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182673541,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673562,"GAB",70636477,28,"NR32",358.43,"Female","06M","Harbour","Waveney",17,2,21,3,14,2,16,2,26,3,93,10,12,2,8,1,5,1,55,6,75,8,65,7,13,2,20,2,24,3,32,4,null,"rejected","Other - please free type any other reason for rejecting a referral.","-",15869576,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'headaches'[br]Cool, cold or clammy[br]Fever at time of assessment or in last 12 hours[br]Recurrent daily headache for 2 weeks or more[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'headaches'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Headache[br]","Refer",{"$nulls":3},182673565,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673661,"LGP",70636513,26,"DH7",16.22,"Male","00J","Lanchester","County Durham",31,4,26,3,22,3,28,3,12,2,90,9,63,7,92,10,79,8,95,10,63,7,71,8,31,4,25,3,25,3,25,3,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15869599,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'shooting pains in rectal passage'[br]Warm to touch[br]Anal/rectal pain[br]Moderate discomfort[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'shooting pains in rectal passage'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Rectal Pain, Swelling, Lump or Itch[br]There was no large piece of tissue prolapsing from the rectum.[br]A sexual assault had not occurred.[br]There was no retained rectal foreign body.[br]The individual had anal/rectal pain.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new lump, swelling or open sore inside or near the anus.[br]There had been moderate discomfort round the back passage.[br]Constipation could not be confirmed.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lanchester Pharmacy'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Treatments for rectal discomfort or irritation can be bought from pharmacies. Follow the instructions in the pack.[br]Wash at least daily with warm water and mild soap. Rinse well and pat dry.[br]Use moist toilet tissues or baby-wipes after opening the bowels.[br]Don't scratch.[br]Wear loose-fitting cotton clothes and underwear to allow air to circulate.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},182673664,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673787,"RIG",70636561,30,"DH2",12.21,"Male","00J","Pelton","County Durham",40,4,37,4,25,3,49,5,13,2,89,9,81,9,89,9,82,9,76,8,79,8,54,6,62,7,37,4,41,5,43,5,null,"rejected","Patient contacted but did not attend - they have made an appointment elsewhere","-",15869635,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Constipation'[br]Warm to touch[br]Anal/rectal pain[br]Moderate discomfort[br]Constipation and faecal leakage[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Constipation'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Constipation[br]There was no rectal bleeding.[br]There was no new loss of bladder control or leg movement and no saddle or lower limb paraesthesia[br]Tissue prolapsing from the rectum could not be confirmed.[br]There was no new or worsening confusion.[br]There was no severe abdominal pain, absolute constipation or repeated vomiting[br]The individual had anal/rectal pain.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new lump, swelling or open sore inside or near the anus.[br]There had been moderate discomfort round the back passage.[br]There was constipation with leakage of faecal fluid.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Centrechem (Pelton)'[br][br]Advice Given:[br]Drink 8-10 cups of fluid every day, especially water and diluted fruit juice.[br]Have at least 5 portions of fruit and vegetables every day.[br]Getting more exercise will help to relieve constipation.[br]Laxatives should only be used short term and as a last resort. Try making changes to diet and fluids first.[br]They can be bought from pharmacies. Follow the instructions in the pack.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},182673790,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656126,"MT",70629391,22,"SR8",33.14,"Female","00D","Horden","County Durham",7,1,9,1,2,1,7,1,3,1,42,5,49,5,93,10,93,10,69,7,29,3,48,5,9,1,7,1,7,1,33,4,"Asda Pharmacy (Branch: 4178 - Peterlee) - FDE75","completed","-","-",15866401,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Migraine, tingling feeling down left feet and left arm, temp, coughing, hard to bare any light.'[br]Warm to touch[br]Able to carry out some normal activities[br]New visual disturbance - 'Vision has been going blurry'[br]Fever at time of assessment or in last 12 hours[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Migraine, tingling feeling down left feet and left arm, temp, coughing, hard to bare any light.'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Headache[br]","Claimable","Asda Pharmacy (Branch: 4178 - Peterlee)","Asda Stores Ltd, Surtees Road, Peterlee SR8 5HA","FDE75",182656129,"Paul Arnett",2070405,"Yes",null,"Dr. S H S Mansour, Southdene Medical Centre, Front St, Shotton Colliery, Co.Durham DH6 2LT (A83619)","A83619","00D",4.03,"14:13:00","Consent given","Headache/Migraine","-","Yes","Cough","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656156,"LP",70629400,1,"NE36",16.8,"Male","00N","Boldon Colliery","South Tyneside",6,1,4,1,5,1,15,2,5,1,23,3,35,4,84,9,93,10,48,5,52,6,15,2,31,4,7,1,5,1,9,1,"Asda Pharmacy (Branch: 4639 - Boldon Colliery) - FW190","completed","-","-",15866454,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash - came on this morning'[br]Suspected allergic reaction[br]Warm to touch[br]Rash - 'face and head'[br]Rash has appeared in last 4 hours[br]Fever at time of assessment or in last 12 hours[br]Rash, one patch of skin affected[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash - came on this morning'[br]The individual was not fighting for breath.[br]*[br]A probable allergic reaction was the main reason for the contact.[br]==''TODDLER''[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]There was a rash.[br]User comment - 'face and head'[br]The rash had appeared within the previous 4 hours.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]==''TODDLER''[br]The problem was not nappy rash.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was no blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem did not involve just one spot or blemish.[br]There was no inflammation of the skin in the affected area.[br]==''present''[br]There was no persisting or re-emerging fever.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Boldon Colliery)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Asda Pharmacy (Branch: 4639 - Boldon Colliery)","North Road, Boldon Colliery NE35 9AR","FW190",182656159,"Emmaculate Eddie",2203955,"Yes",null,"Dr Simpson & Partners, Colliery Court Med Group, Gibson Court, Boldon Colliery, Tyne & Wear NE35 9AN (A88016)","A88016","00N",0.69,"11:46:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Piriton 2mg/5ml syrup (GlaxoSmithKline Consumer Healthcare) 150 ml",1.8533,1,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182660707,"NSD",70631323,14,"DL1",47.77,"Male","00C","Harrowgate Hill","Darlington",40,4,32,4,32,4,44,5,23,3,94,10,38,4,71,8,66,7,60,6,58,6,89,9,39,4,47,5,37,4,26,3,"Asda Pharmacy (Branch: 4950 - Asda (Darlington)) - FED61","completed","-","-",15867557,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'ingrowing toenail infected weeping'[br]Warm to touch[br]Pain or swelling, toe(s)[br]Involvement of nail area only[br]Features of ingrowing toenail[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'ingrowing toenail infected weeping'[br]The individual was not fighting for breath.[br]User comment - 'ingrowing toenail infected weeping'[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the toe(s).[br]The problem was confined to the nail area.[br]There was an inflamed area just beside the toenail.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda Pharmacy (Darlington)'[br][br]Advice Given:[br]Keep the feet clean and dry.[br]Soak the foot in warm water several times a day. Dry the area carefully.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Asda Pharmacy (Branch: 4950 - Asda (Darlington))","Whinbush Way, Darlington DL1 3RB","FED61",182660710,"Anam Fatima",2083645,"Yes",null,"Rockliffe Court Surgery, The Surgery, Rockliffe Court, Hurworth Place, Darlington, Co.Durham DL2 2DS (A83048)","A83048","00C",7.56,"12:28:00","Consent given","Other","ingrown toe nail","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655820,"ASNL",70629265,2,"TS17",55.4,"Female","00K","Ingleby Barwick West","Stockton-on-Tees",87,9,96,10,90,9,93,10,77,8,15,2,95,10,76,8,68,7,69,7,5,1,101,11,91,10,88,9,95,10,86,9,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-",15866156,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'cough and temp'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours - '40.4'[br]Cough for more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough and temp'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]*[br]The individual did not appear to be confused.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]User comment - '40.4'[br]The individual had not coughed up blood.[br]==''present''[br]There was no previous diagnosis of heart disease or lung disease.[br]There were no episodes of non-stop coughing for more than 1 minute.[br]There were no whooping, a red or blue face or vomiting after coughing.[br]There was no persisting or re-emerging fever.[br]The cough had been present for 1 week or more.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda (Thornaby)'[br][br]Advice Given:[br]UNDER 6 YEARS OLD: Some cough medicines are not suitable for children under 6 years old. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",182655823,"UDOSEN OKON",2067836,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",2.52,"11:25:00","Consent given","Cough","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","Yes","high temp of over 40 C over 24 hours.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","Advised patients to present at urgent care (North Tees ) due to high fever for over 24 hours with persistent cough lasting for over two months.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182661301,"LA",70631629,37,"TS17",54.64,"Male","00K","Village","Stockton-on-Tees",31,4,29,3,15,2,37,4,18,2,69,7,54,6,88,9,92,10,58,6,44,5,59,6,50,5,27,3,50,5,22,3,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-",15867664,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'throat pain'[br]Warm to touch[br]Sore throat with a hoarse voice[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Also has rash[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'throat pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat and a hoarse voice.[br]*[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no severe oropharyngeal ulceration.[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was not a problem for which medical advice must always be sought.[br]There was a new rash.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Asda (Thornaby)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",182661304,"UDOSEN OKON",2067836,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",0.52,"12:33:00","Consent given","Sore throat","-","Yes","High temperature","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182663518,"LJH",70632574,9,"TS17",53.74,"Female","00K","Mandale and Victoria","Stockton-on-Tees",10,1,7,1,8,1,11,2,9,1,78,8,15,2,78,8,77,8,58,6,62,7,52,6,13,2,10,1,6,1,8,1,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-",15868009,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Conscious[br]Illness - 'shooting pain in vaginal area going inside her body'[br]Warm to touch[br]Problem duration, less than 2 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'shooting pain in vaginal area going inside her body'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vaginal Itch or Soreness[br]User comment - 'shooting pain in vaginal area going inside her body'[br]There was no new vaginal discharge.[br]A sexual assault had not occurred.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no retained tampon or other vaginal foreign body.[br]There were no clinically relevant sores or blisters in the genital area.[br]The problem did not involve just one spot or blemish.[br]","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",182663521,"UDOSEN OKON",2067836,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",1.38,"14:51:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","Advised patient to see Gp or Urgent care if cannot wait till tomorrow","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182667544,"RS",70634167,38,"TS18",53.99,"Female","00K","Parkfield and Oxbridge","Stockton-on-Tees",35,4,27,3,33,4,39,4,20,2,35,4,72,8,62,7,57,6,54,6,19,2,61,7,34,4,45,5,23,3,24,3,"Asda Pharmacy (Branch: 4993 - Asda, Thornaby) - FFT72","completed","-","-",15868459,"Pathways Disposition: Dx16[br]For persistent or recurrent symptoms: get in touch with the GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'vomiting'[br]Warm to touch[br]Vomiting[br]Abdominal pain also present[br]Able to carry out some normal activities[br]Pregnant / possibly pregnant[br]Less than 20 weeks pregnant[br]On prescribed oral medication[br]Able to take prescribed medication despite vomiting[br]Food, health or care worker[br]Symptoms for more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'vomiting'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]The symptoms did not follow drinking alcohol.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]Abdominal pain was also present.[br]The pain did not interfere with normal activity .[br]There was no crushing or severe aching chest, upper back or upper abdominal pain, or pain radiating to the arm, neck, jaw or shoulder.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]","Claimable","Asda Pharmacy (Branch: 4993 - Asda, Thornaby)","Thornaby New Town Centre, Thornaby, Cleveleand TS17 9EN","FFT72",182667547,"UDOSEN OKON",2067836,"Yes",null,"Hirsel Medical Centre, 5 Trinity Mews, N.Ormesby, Middlesbrough, Cleveland TS3 6AL (A81038)","A81038","00M",7.31,"15:43:00","Consent given","Other","vomiting (Pregnancy)","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","Rehydration therapy supplied and referred to own GP","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656084,"JAP",70629379,57,"NE63",25.13,"Female","00L","Ashington Central","Northumberland",48,5,49,5,38,4,53,6,33,4,99,10,22,3,55,6,72,8,24,3,79,8,87,9,54,6,49,5,40,4,63,7,"Asda Pharmacy (Branch: 5002 - Ashington) - FDT70","completed","-","-",15866433,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'pain in left shoulder.'[br]Warm to touch[br]Pain on movement or touching hand/arm/shoulder[br]Very severe, deep limb pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'pain in left shoulder.'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Shoulder Pain[br]Pain was provoked/exacerbated by moving or touching the area.[br]The individual had not experienced a previous heart attack.[br]There was no sudden onset of pain and swelling of the entire arm.[br]The arm had not suddenly become cold, pale or blue.[br]There was no new or worsening breathlessness.[br]There was no dislocation of the shoulder in the previous 24 hours.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no bilateral shoulder girdle pain and stiffness.[br]*[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no inflammation of the affected area.[br]There was very severe, deep pain.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: ASDA (Ashington)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Asda Pharmacy (Branch: 5002 - Ashington)","Lintonville Terrace, Ashington NE63 9UT","FDT70",182656087,"gurvinder rathaur",2072868,"Yes",null,"Seaton Park Medical Group, Seaton Hirst Prim Cre Centre, Norham Road, Ashington, Northumberland NE63 0NG (A84028)","A84028","00L",1.6,"10:15:00","Consent given","Other","numb painful arm","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656015,"CH",70629358,74,"NE71",76.06,"Female","00L","Norham and Islandshires","Northumberland",37,4,58,6,44,5,62,7,76,8,6,1,96,10,2,1,1,1,100,10,3,1,70,7,64,7,55,6,63,7,56,6,"Boots (Branch: 0692 - Berwick) - FQ801","completed","-","-",15866349,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'gout'[br]Warm to touch[br]Pain or swelling, toe(s)[br]Very severe, deep limb pain[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'gout'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the toe(s).[br]The problem was not confined to the nail area.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]The individual did not feel very unwell.[br]There was very severe, deep pain.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Berwick)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Remove any jewellery or tight clothing from around the swelling.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Boots (Branch: 0692 - Berwick)","60-68 Marygate, Berwick-Upon-Tweed, Northumberland TD15 1BN","FQ801",182656018,"sarah jayne latimer",2208381,"Yes",null,"The Glendale Surgery, Cheviot Pcc, Padgepool Place, Wooler, Northumberland NE71 6BL (A84604)","A84604","00L",9.52,"10:42:00","Consent given","Other","gout","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655682,"SJW",70629214,60,"NE30",17.58,"Male","99C","Tynemouth","North Tyneside",76,8,69,7,68,7,79,8,58,6,97,10,69,7,34,4,41,5,21,3,72,8,82,9,73,8,80,8,77,8,64,7,"Boots (Branch: 5063 - Bedford Street) - FA553","referred","-","-",15866044,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'swollen ankle'[br]Warm to touch[br]Pain or swelling, ankle or foot[br]One leg affected[br]Able to walk more than 4 steps[br]Leg more swollen than the other one[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'swollen ankle'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the ankle or foot.[br]The problem did not relate to a previously diagnosed leg ulcer.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem only involved one leg.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no heel pain when standing on the toes.[br]The individual was able to weight-bear.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no very severe, deep pain.[br]*[br]The leg was more swollen than the other side.[br]There was no history of previous thrombosis.[br]There was no known increased risk of thrombosis.[br]The individual had not experienced prolonged immobility in the previous 2 weeks.[br]The individual had not experienced an injury or surgery in the previous 12 weeks.[br]There was no history of cancer in the last year or regular use of steroids.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]==''present''[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Bedford Street)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]Remove any jewellery or tight clothing from around the swelling.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer","Boots (Branch: 5063 - Bedford Street)","46 Bedford Street, North Shields NE29 0SZ","FA553",182655685,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656165,"OTL",70629403,79,"NE6",8.88,"Male","13T","Byker","Newcastle upon Tyne",2,1,1,1,2,1,2,1,4,1,26,3,11,2,66,7,74,8,38,4,52,6,16,2,2,1,5,1,1,1,8,1,"Boots (Branch: 6240 - Heaton) - FEV63","completed","-","-",15866464,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'lower back pain'[br]Warm to touch[br]Moderately severe pain[br]Acute onset of pain during physical exertion[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]>=40[br]There was no sudden onset of ripping or tearing pain.[br]There had been no previous diagnosis of aortic aneurysm or Marfan's syndrome.[br]==1[br]The individual was able to carry out most or all normal activities.[br]Neither leg pain nor leg swelling had developed since symptom onset[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no abdominal pain.[br]The pain began suddenly during physical activity.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]*[br]*[br]The individual was still able to move despite the pain.[br]The individual had clinically deteriorated or felt particularly unwell in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Heaton)'[br][br]Advice Given:[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving back pain. Take it regularly, not just when the pain is bad.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Boots (Branch: 6240 - Heaton)","293/295 Chillingham Road, Heaton, Newcastle Upon Tyne NE6 5LL","FEV63",182656168,"arjumand syed",2045114,"Yes",null,"Walker Medical Group, Walker Centre,Church Walk, Newcastle Upon Tyne, Tyne & Wear NE6 3BS (A86011)","A86011","00G",1.87,"14:45:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182658385,"CDS",70630210,8,"TS10",58.84,"Male","00M","West Dyke","Redcar and Cleveland",81,9,76,8,63,7,74,8,42,5,91,10,74,8,96,10,99,10,69,7,45,5,100,10,82,9,62,7,73,8,83,9,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",15867138,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash on abdo ?chicken pox'[br]Warm to touch[br]Rash[br]Blistering rash[br]Small blisters[br]Fever at time of assessment or in last 12 hours[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash on abdo ?chicken pox'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==3[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no persisting or re-emerging fever.[br]==''M''[br]Blistering was not restricted to the genital area.[br]The blisters were in a painful line or group.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Clevechem Ltd (Redcar)'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Check on them overnight every 2-4 hours.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",182658388,"john larvin",2025653,"Yes",null,"The Green House Surgery, Redcar Primary Care Hosp, West Dyke Road, Redcar, Cleveland TS10 4NW (A81052)","A81052","00M",0.68,"11:40:00","Consent given","Other","rash - chicken pox","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182658946,"LRF",70630477,50,"TS10",59.57,"Male","00M","Longbeck","Redcar and Cleveland",90,9,88,9,86,9,87,9,68,7,34,4,86,9,100,10,99,10,88,9,11,2,100,10,84,9,84,9,96,10,76,8,"Clevechem Ltd (Clevechem, Redcar) - FRQ88","completed","-","-",15867268,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cold symptoms'[br]Warm to touch[br]Able to carry out some normal activities[br]Purulent cough[br]Frequent severe coughing episodes[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold symptoms'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]The individual was producing green or yellow sputum.[br]There had been no previous diagnosis of heart disease, asthma or lung disease.[br]The individual had no previous medical advice that antibiotic therapy should be sought for the condition.[br]","Claimable","Clevechem Ltd (Clevechem, Redcar)","Redcar Primary Care Hospital, West Dyke Road, Redcar, Cleveland TS10 4NW","FRQ88",182658949,"john larvin",2025653,"Yes",null,"Zetland Medical Practice, Windy Hill Lane, Marske By The Sea, Redcar, Cleveland TS11 7BL (A81048)","A81048","00M",2.47,"12:30:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","referred for clinical assessment","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","Phone","wheezing on bp meds so cannot use decongestants - taking montelukast","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673370,"KH",70636387,3,"NE65",41.43,"Male","00L","Amble","Northumberland",41,5,34,4,25,3,26,3,32,4,88,9,83,9,94,10,85,9,87,9,95,10,44,5,18,2,38,4,35,4,42,5,"Cromie Pharmacy - FKK15","completed","-","-",15869509,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'Blistery rash all over'[br]Cool, cold or clammy[br]Rash[br]Previous emergency hospital care for severe allergy[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Blistery rash all over'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt cool or cold or clammy.[br]The child was not a pale, blue, grey or mottled colour.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]==''TODDLER''[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the face, lips, mouth, throat or tongue, wheezing or breathlessness.[br]==''TODDLER''[br]==''present''[br]The individual had a previous allergic reaction that required emergency hospital care.[br]Symptoms had not started or worsened in the previous hour.[br]==''TODDLER''[br]*[br]*[br]==''present''[br]The individual did not have a petechial/purpuric rash.[br]==''TODDLER''[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]Whether the problem was nappy rash could not be confirmed.[br]The problem was not milk spots or a teething rash.[br]The problem was not a greasy scalp or cradle cap.[br]The skin problem did not relate to an assault.[br]There was a blistering rash.[br]There was no large area of redness like scalded skin.[br]There was no severe oropharyngeal ulceration.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The individual did not have blistering caused by friction.[br]*[br]The blisters were large.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Cromie Pharmacy (Amble)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Cromie Pharmacy","158 Percy Street, Amble, Morpeth NE65 0AG","FKK15",182673373,"Rebecca Jayne Waton",2210654,"Yes",null,"Coquet Medical Group, Amble Hlth Centre, Amble, Morpeth, Northumberland NE65 0HD (A84022)","A84022","00L",0.31,"13:30:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182658160,"SN",70630099,31,"SR5",18.52,"Female","00P","Castle","Sunderland",17,2,19,2,8,1,20,2,5,1,75,8,52,6,78,8,93,10,39,4,77,8,39,4,48,5,8,1,17,2,24,3,"Davys Pharmacy - FRX14","completed","-","-",15867114,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cold symptoms'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cold symptoms'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Claimable","Davys Pharmacy","2 Ethel Terrace, Castletown SR5 3BQ","FRX14",182658163,"allen loi",2075082,"Yes",null,"GP Practice Code unknown, (V81999)","V81999","XXX","-","09:54:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182673331,"DS",70636369,34,"DL4",37.97,"Male","00D","Shildon and Dene Valley","County Durham",2,1,1,1,1,1,7,1,2,1,67,7,10,1,100,10,99,10,94,10,66,7,37,4,10,1,6,1,3,1,3,1,"Intrahealth Pharmacy Ltd (t/a Cheapside Pharmacy) - FTH97","referred","-","-",15869497,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'lower back pain after lifting musical instrument this morning'[br]Warm to touch[br]Very severe pain[br]New leg pain[br]Acute onset of pain during physical exertion[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back pain after lifting musical instrument this morning'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain was very severe.[br]","Refer","Intrahealth Pharmacy Ltd (t/a Cheapside Pharmacy)","5 Cheapside, Shildon, Co.Durham DL4 2HP","FTH97",182673334,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655307,"HMD",70629040,14,"TS25",46.5,"Female","00K","Fens and Rossmere","Hartlepool",38,4,32,4,24,3,33,4,26,3,95,10,54,6,88,9,87,9,65,7,65,7,84,9,37,4,29,3,39,4,29,3,"LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road) - FXH17","completed","-","-",15865699,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Conscious[br]Illness - 'cough'[br]Warm to touch[br]Extreme fatigue over last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==3[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]>=11[br]There was no possibility of pregnancy.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]The individual was not producing green/yellow sputum nor more sputum than usual.[br]There were not frequent, severe coughing episodes.[br]There had been no previous diagnosis of heart disease, asthma or lung disease.[br]The individual had experienced constant tiredness over the previous month.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Wynyard Road, Hartlepool)'[br][br]Advice Given:[br]OVER 6 YEARS OLD: Cough medicine may soothe a cough, but will not cure it. If in doubt ask a pharmacist.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 7000 - Lloyds, Wynyard Road)","29 Wynyard Road, Hartlepool, Cleveland TS25 3LB","FXH17",182655310,"Nadira Ramdhan",2079228,"Yes",null,"Hartfields Medical Practice, Hartfields Extra Care Vge, Hartfields Manor, Hartlepool TS26 0US (Y02501)","Y02501","00K",4.84,"10:45:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted my GP practice","-","-","-","Yes","Very satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182662372,"IGT",70632112,7,"TS8",59.79,"Female","00M","Coulby Newham","Middlesbrough",79,8,73,8,69,7,84,9,47,5,45,5,79,8,96,10,100,10,69,7,15,2,96,10,88,9,74,8,70,7,67,7,"LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham) - FTA60","completed","-","-",15867830,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'rash above lip'[br]Warm to touch[br]Rash[br]Rash has appeared in last 4 hours[br]Rash, one patch of skin affected[br]Single localised skin problem[br]Features of impetigo, honey-coloured scabs[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash above lip'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared within the previous 4 hours.[br]==''CHILD''[br]==3[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]==''CHILD''[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''CHILD''[br]*[br]==''present''[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem involved a single spot or blemish.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had not been a recent vaccination at the site of the problem.[br]There were spots or patches with honey-coloured crusting.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Coulby Newham)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham)","The Midwifery Clinic, Cropton Way, Coulby Newham, Middlesbrough TS8 0TL","FTA60",182662375,"ASHRAF SALEH",2072569,"Yes",null,"Parkway Medical Centre, Cropton Way,Coulby Newham, Middlesbrough TS8 0TL (A81611)","A81611","00M",0.86,"15:30:00","Consent given","Other","impetigo","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","referred to the Gp","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182671213,"TB",70635508,61,"TS8",58.4,"Male","00M","Coulby Newham","Middlesbrough",20,2,19,2,12,2,25,3,7,1,39,4,63,7,93,10,100,10,61,7,36,4,36,4,30,3,21,3,35,4,17,2,"LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham) - FTA60","completed","-","-",15868871,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'D+V'[br]Warm to touch[br]Abdominal pain associated with the diarrhoea[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'D+V'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]There was abdominal pain with the diarrhoea.[br]The pain did not interfere with normal activity .[br]==1[br]The individual was able to carry out most or all normal activities.[br]There had been no black and tarry or red/maroon bowel motions.[br]*[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new shoulder tip pain or pain in the lower right abdomen.[br]The individual had not been in constant pain for 4 hours or more.[br]There had not been watery diarrhoea more than once an hour for 12 hours or more.[br]The individual was not jaundiced.[br]The individual had not had travelled abroad in the previous 4 weeks.[br]*[br]>=60[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds (Coulby Newham)'[br][br]Advice Given:[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Some anti-diarrhoea medicines can ease diarrhoea and speed recovery. They can be bought from pharmacies. Follow the instructions in the pack.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet. Don't share towels with others.[br]Stay off work until the symptoms have gone. Food handlers and health workers should check with their employer before returning to work.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 7039 - lloyds, Midwifery Clinic, Coulby Newham)","The Midwifery Clinic, Cropton Way, Coulby Newham, Middlesbrough TS8 0TL","FTA60",182671216,"ASHRAF SALEH",2072569,"Yes",null,"Parkway Medical Centre, Cropton Way,Coulby Newham, Middlesbrough TS8 0TL (A81611)","A81611","00M",0.61,"17:30:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655940,"HC",70629325,73,"DL5",39.6,"Female","00D","Aycliffe East","County Durham",42,5,52,6,33,4,26,3,16,2,87,9,49,5,100,10,100,10,93,10,52,6,78,8,14,2,46,5,66,7,42,5,"LloydsPharmacy (Branch: 7473 - Pease Way Medical Centre) - FWF67","completed","-","-",15866299,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cough'[br]Warm to touch[br]Able to carry out some normal activities[br]Cold or flu symptom, cough[br]Pleuritic pain with deep breathing/coughing[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]>=55[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]A cough was the worst symptom associated with the problem.[br]There was no previous history of diabetes.[br]There was sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Newton Aycliffe)'[br][br]Advice Given:[br]Rest until you start to feel better. Make sure someone checks on you regularly.[br]Drink plenty of fluids. If vomiting is a problem have small sips every few minutes.[br]Always cover the mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash the hands.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 7473 - Pease Way Medical Centre)","Pease Way Medical Centre, 2 Pease Way, Newton Aycliffe, DL5 5NH","FWF67",182655943,"Yung Tieng Tan",2215880,"Yes",null,"Bewick Crescent Surgery, 27 Bewick Crescent, Newton Aycliffe, County Durham DL5 5LH (A83037)","A83037","00D",1.21,"10:35:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Robitussin Dry Cough 7.5mg/5ml oral solution sugar free (Pfizer Consumer Healthcare Ltd) 100 ml",2.29,100,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182661808,"AS",70631857,30,"DL14",36.24,"Female","00D","Woodhouse Close","County Durham",1,1,1,1,1,1,1,1,1,1,40,4,36,4,99,10,97,10,90,9,61,7,21,3,4,1,1,1,1,1,2,1,"LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland) - FAL36","completed","-","-",15867722,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'inside of belly button is really sore and itchy, smells, burning and red'[br]Warm to touch[br]Warm to touch[br]Rash[br]Rash has appeared in last 4 hours[br]Rash, one patch of skin affected[br]Single localised skin problem[br]New itching or bleeding[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'inside of belly button is really sore and itchy, smells, burning and red'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]A blistering rash could not be confirmed.[br]The rash had appeared within the previous 4 hours.[br]==''ADULT''[br]==1[br]The individual was able to carry out most or all normal activities.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]==''ADULT''[br]>=25[br]There was no chest pain.[br]==''present''[br]There had been no previous serious allergic reaction requiring emergency hospital care.[br]==''ADULT''[br]*[br]==''present''[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem involved a single spot or blemish.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had not been a recent vaccination at the site of the problem.[br]There were no spots or patches with honey-coloured crusting.[br]There had been no recent change in appearance of the skin spot or mark.[br]There was new itching or bleeding of the lesion.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (St Helens, Auckland)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland)","St Helen's Industrial Estate, St Helen's Auckland, Bishop Auckland, County Durham, DL14 9TT","FAL36",182661811,"Asad Qadeer",2218658,"Yes",null,"Auckland Medical Group, The Old Fire House, Watling Road, Co Durham DL14 6RP (A83021)","A83021","00D",1.08,"13:30:00","Consent given","Dermatitis","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182664460,"AB",70632970,70,"DL14",37.87,"Male","00D","West Auckland","County Durham",34,4,31,4,19,2,30,3,20,2,79,8,58,6,94,10,81,9,97,10,48,5,69,7,31,4,28,3,27,3,49,5,"LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland) - FAL36","completed","-","-",15868122,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'diarrhoea'[br]Warm to touch[br]Abdominal pain associated with the diarrhoea[br]Moderately severe pain[br]Able to carry out some normal activities[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'diarrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]There was abdominal pain with the diarrhoea.[br]The pain interfered with normal activity.[br]>=40[br]There was no sudden onset of ripping or tearing pain.[br]There had been no previous diagnosis of aortic aneurysm or Marfan's syndrome.[br]==1[br]The individual was still able to carry out some normal activities.[br]There had been no black and tarry or red/maroon bowel motions.[br]*[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new shoulder tip pain or pain in the lower right abdomen.[br]The individual had not been in constant pain for 4 hours or more.[br]There had not been watery diarrhoea more than once an hour for 12 hours or more.[br]The individual was not jaundiced.[br]The individual had not had travelled abroad in the previous 4 weeks.[br]*[br]>=60[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (St Helens, Auckland)'[br][br]Advice Given:[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Some anti-diarrhoea medicines can ease diarrhoea and speed recovery. They can be bought from pharmacies. Follow the instructions in the pack.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Wash hands after using the toilet. Don't share towels with others.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Stay off work until the symptoms have gone. Food handlers and health workers should check with their employer before returning to work.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5022 - Bishop Auckland)","St Helen's Industrial Estate, St Helen's Auckland, Bishop Auckland, County Durham, DL14 9TT","FAL36",182664463,"Asad Qadeer",2218658,"Yes",null,"Auckland Medical Group, The Old Fire House, Watling Road, Co Durham DL14 6RP (A83021)","A83021","00D",3.73,"14:10:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655664,"BHM",70629205,24,"DL2",55.09,"Female","00C","Hurworth","Darlington",50,5,56,6,42,5,70,7,57,6,20,2,24,3,71,8,56,6,82,9,7,1,88,9,68,7,67,7,54,6,70,7,"LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington) - FGQ36","completed","-","-",15866023,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Illness - 'Lump on lid inside eye'[br]Warm to touch[br]Eyelid problem[br]Lump/swelling of eyelid[br]Stye[br]Itchy/irritated eyelids[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Lump on lid inside eye'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Eye or Eyelid Problems[br]The main problem involved an eyelid.[br]The individual had no problem related to contact lens use.[br]There was no new problem affecting opening or closing the eye.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no painful blistering on or near an eye.[br]There was a lump or swelling on the eyelid.[br]The individual had a stye.[br]The duration of symptoms was less than 2 weeks.[br]There was eyelid itch or irritation.[br]There was no scaling or flaking of the eyelids.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Darlington)'[br][br]Advice Given:[br]If symptoms are mild, treatment is not always necessary.[br]Antihistamine eye drops usually help reduce itching and watering. They can be bought from pharmacies. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Bathe the eyes with a cold facecloth.[br]Try to identify what has caused the allergic reaction and avoid contact with it if possible. House dust mites and pets are common causes.[br]Don't wear contact lenses until the problem has cleared up.[br]Hold a warm flannel gently against the closed eye for 20 minutes, 3-4 times a day.[br]Clean any discharge with cotton wool and cool tap water water. Use a clean piece of cotton wool for each eye.[br]Wipe from the inner to the outer corner of the eye.[br]Wash the hands after touching the eye.[br]Don't share towels or facecloths.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5069 - Darlington)","150 Victoria Road, Darlington, DL1 5JG","FGQ36",182655667,"Eriko Kamada",2075800,"Yes",null,"Rockliffe Court Surgery, The Surgery, Rockliffe Court, Hurworth Place, Darlington, Co.Durham DL2 2DS (A83048)","A83048","00C",0.45,"10:20:00","Consent given","Other","stye","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","No","-","-","-","-","-","Patient purchased OTC product","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656051,"JR",70629364,23,"SR4",20.4,"Female","00P","Pallion","Sunderland",18,2,19,2,12,2,18,2,8,1,93,10,37,4,53,6,48,5,50,5,95,10,51,6,15,2,21,3,19,2,32,4,"LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North) - FPC16","completed","-","-",15866391,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'vomiting'[br]Warm to touch[br]Vomiting[br]Fever at time of assessment or in last 12 hours[br]Persistent fever[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'vomiting'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]The symptoms did not follow drinking alcohol.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]There was no abdominal pain.[br]There was no crushing or severe aching chest, upper back or upper abdominal pain, or pain radiating to the arm, neck, jaw or shoulder.[br]==1[br]The individual was able to carry out most or all normal activities.[br]There had been no episodes of inability to raise both arms, speech difficulty or unilateral facial weakness in the last week.[br]There was no new sudden visual loss or disturbance in the last 24 hours.[br]*[br]There had been no black and tarry or red/maroon bowel motions.[br]There was no severe headache of sudden onset.[br]The individual had not ingested a harmful or toxic substance.[br]*[br]There was no heat exposure or overexertion prior to symptom onset.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no feeling of vertigo.[br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5233 - Sunderland North)","Wessington Way, Castletown, SUNDERLAND, SR5 3JG","FPC16",182656054,"Therese Foley",2033433,"Yes",null,"Millfield Medical Group, Millfield Medical Centre, 63-83 Hylton Road, Sunderland SR4 7AF (A89017)","A89017","00P",1.17,"11:30:00","Consent given","Other","vomitting","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182656906,"CH",70629571,1,"TS19",50.35,"Male","00K","Hartburn","Stockton-on-Tees",83,9,84,9,56,6,76,8,56,6,72,8,83,9,98,10,99,10,79,8,28,3,99,10,64,7,83,9,79,8,89,9,"LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm) - FM242","completed","-","-",15866815,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'Pain in shoulder'[br]Warm to touch[br]Pain or swelling, shoulder affected[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Pain in shoulder'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Arm Pain or Swelling[br]The problem was not confined to the wrist, hand or fingers[br]The shoulder was the main area affected.[br]There was no sudden onset of pain and swelling of the entire arm.[br]The arm had not suddenly become cold, pale or blue.[br]There was no new or worsening breathlessness.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had been no continuous crying lasting over an hour.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]There had not been a recent vaccination at the site of the problem.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Stockton)'[br][br]Advice Given:[br]Raise a swollen ankle or knee by sitting with the foot on a stool, or lying with it propped on pillows.[br]Unless advised not to, or they have already been given, either paracetamol OR ibuprofen can be used to relieve pain or reduce a fever.[br]It is not always necessary to use medication to treat a fever unless the child is particularly upset or uncomfortable.[br]Don't give both together unless recommended to do so by a health care professional.[br]Consider alternating the medication ONLY if the symptoms continue or come back before the next dose is due.[br]Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy in Sainsburys (Branch: 5268 - Whitehouse Farm)","Whitehouse Shopping Centre, Bishopton Road West, Stockton, TS19 0QB","FM242",182656909,"mohammed ullah",2051874,"Yes",null,"The Densham Surgery, The Health Centre, Lawson Street, Stockton, Cleveland TS18 1HU (A81001)","A81001","00K",2.95,"10:44:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","Yes","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","n/a","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182666080,"MT",70633630,32,"NE9",9.15,"Male","13T","High Fell","Gateshead",17,2,12,2,11,2,18,2,10,1,64,7,45,5,87,9,99,10,49,5,74,8,32,4,27,3,12,2,17,2,17,2,"Lobley Hill Pharmacy - FG334","completed","-","-",15868326,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'abdo pain'[br]Warm to touch[br]Abdominal pain with associated diarrhoea[br]Foreign travel in the last 4 weeks - 'just back from phillipines/thailand. having pains in stomach and diarrhoea'[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'abdo pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Abdominal Pain[br]There was diarrhoea.[br]*[br]There was no vomiting.[br]The pain did not interfere with normal activity .[br]==1[br]The individual was able to carry out most or all normal activities.[br]There had been no black and tarry or red/maroon bowel motions.[br]*[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new shoulder tip pain or pain in the lower right abdomen.[br]The individual had not been in constant pain for 4 hours or more.[br]There had not been watery diarrhoea more than once an hour for 12 hours or more.[br]The individual was not jaundiced.[br]The individual had travelled abroad in the previous 4 weeks.[br]User comment - 'just back from phillipines/thailand. having pains in stomach and diarrhoea'[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lobley Hill Pharmacy (Lobley Hill)'[br][br]Advice Given:[br]Some anti-diarrhoea medicines can ease diarrhoea and speed recovery. They can be bought from pharmacies. Follow the instructions in the pack.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet. Don't share towels with others.[br]Stay off work until the symptoms have gone. Food handlers and health workers should check with their employer before returning to work.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Lobley Hill Pharmacy","72 Malvern Gardens, Lobley Hill, Gateshead NE11 9LL","FG334",182666083,"BILKIS BEGUM",2215794,"Yes",null,"Beacon View Medical Centre, Beacon Lough Road, Gateshead, Tyne & Wear NE9 6YS (A85026)","A85026","00F",0.25,"11:40:00","Consent given","Diarrhoea","-","Yes","Other","stomach pain","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: patient improved","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182666038,"SAJ",70633618,20,"TS18",52.03,"Female","00K","Grangefield","Stockton-on-Tees",66,7,54,6,42,5,78,8,54,6,66,7,68,7,95,10,99,10,68,7,28,3,87,9,76,8,74,8,62,7,67,7,"Medicentre Chemists - FNK82","referred","-","-",15868328,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Vomiting & Dizziness'[br]Warm to touch[br]Vomiting[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Generally unwell in last week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Vomiting & Dizziness'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]The symptoms did not follow drinking alcohol.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]There was no abdominal pain.[br]There was no crushing or severe aching chest, upper back or upper abdominal pain, or pain radiating to the arm, neck, jaw or shoulder.[br]==1[br]The individual was still able to carry out some normal activities.[br]There had been no episodes of inability to raise both arms, speech difficulty or unilateral facial weakness in the last week.[br]There was no new sudden visual loss or disturbance in the last 24 hours.[br]*[br]There had been no black and tarry or red/maroon bowel motions.[br]There was no severe headache of sudden onset.[br]The individual had not ingested a harmful or toxic substance.[br]*[br]There was no heat exposure or overexertion prior to symptom onset.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was no feeling of vertigo.[br]","Refer","Medicentre Chemists","41/47 St.GeorgeS Terrace, Jesmond, Newcastle Upon Tyne NE2 2SX","FNK82",182666041,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182658544,"SBM",70630279,23,"SR2",21.81,"Male","00P","Millfield","Sunderland",48,5,45,5,37,4,71,8,28,3,91,10,23,3,73,8,78,8,47,5,59,6,78,8,69,7,68,7,51,6,38,4,"Million Pharmacy - FVA38","completed","-","-",15867157,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'skin allergy - rash - itchy'[br]Cool, cold or clammy[br]Itch[br]Widespread itch[br]Problem duration, less than 2 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'skin allergy - rash - itchy'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for assessment was not new confusion, declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Skin Problems[br]The main problem was itch.[br]==''M''[br]There was no new rash.[br]Rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or feeling faint could not be confirmed.[br]The individual was not jaundiced.[br]There was a generalised itch.[br]The individual did not feel very unwell.[br]The duration of the problem was less than 2 weeks.[br]There was no extreme thirst or increased urine output during the previous month.[br]Care from a cancer specialist within the previous year could not be confirmed.[br]There was no persisting feeling of illness, unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]There had been no close contact with someone with generalised itch.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Million Pharmacy (Millfield)'[br][br]Advice Given:[br]Antihistamine tablets or medicine may help. They can be bought from pharmacies. Follow the instructions in the pack.[br]Hydrocortisone cream may help if the itchy area is small. It can be bought from pharmacies. Follow the instructions in the pack.[br]A moisturising cream or calamine lotion or cream may help. They can be bought from pharmacies.[br]When having a bath add a little baking soda (bicarbonate of soda) to the water, or put 2 cups of rolled oats into a sock and put it in the water.[br]Wash with a moisturising cream or lotion, not soap. Soap can dry the skin and increase irritation.[br]Don't scratch.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Million Pharmacy","207 Hylton Road, Sunderland, Tyne & Wear, SR4 7XA","FVA38",182658547,"Kate Danielle Atkinson",2211478,"Yes",null,"GP Practice Code unknown, (V81999)","V81999","XXX","-","13:30:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182664274,"BAM",70632898,12,"TS20",50.52,"Male","00K","Norton South","Stockton-on-Tees",5,1,6,1,3,1,7,1,5,1,75,8,6,1,56,6,51,6,52,6,64,7,46,5,6,1,10,1,14,2,19,2,"Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton) - FF653","completed","-","-",15868108,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'infected toe'[br]Warm to touch[br]Pain or swelling, toe(s)[br]Involvement of nail area only[br]Features of ingrowing toenail[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'infected toe'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for the assessment was not declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the toe(s).[br]The problem was confined to the nail area.[br]There was an inflamed area just beside the toenail.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Pharmacy World Ltd (Stockton)'[br][br]Advice Given:[br]Soak the foot in warm water several times a day. Dry the area carefully.[br]Keep the feet clean and dry.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Remove any jewellery or tight clothing from around the swelling.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Pharmacy World Ltd (Pharmacy World, Roseworth, Stockton)","45 Redhill Road, Roseworth, Stockton-On-Tees, TS19 9BX","FF653",182664277,"Ranjeet Khanda",2083005,"Yes",null,"Norton Medical Centre, Billingham Road, Norton, Stockton-On-Tees TS20 2UZ (A81036)","A81036","00K",1.03,"17:37:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182669293,"DJC",70634881,24,"NE6",10.33,"Male","13T","Walker","Newcastle upon Tyne",12,2,9,1,15,2,9,1,6,1,53,6,23,3,58,6,59,6,41,5,58,6,31,4,12,2,8,1,5,1,14,2,"St.Anthonys Pharmacy - FE802","referred","-","-",15868664,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'Pain in lower back for 3wks, down hamstring. Spreading to calf in last few days.'[br]Warm to touch[br]Moderately severe pain[br]New leg pain[br]Pain not severe[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Pain in lower back for 3wks, down hamstring. Spreading to calf in last few days.'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]","Refer","St.Anthonys Pharmacy","St.Anthonys Road, Walker, Newcastle Upon Tyne NE6 2NN","FE802",182669296,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182672485,"RR",70636027,94,"SR6",21.83,"Male","00P","St Peter's","Sunderland",47,5,38,4,37,4,43,5,22,3,98,10,78,8,62,7,60,6,48,5,90,9,71,8,35,4,51,6,28,3,44,5,"Well (Branch: 200103 - Sunderland - Dundas Street) - FFH25","completed","-","-",15869143,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'blisters appeared on legs'[br]Warm to touch[br]Rash[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'blisters appeared on legs'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were large.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Sunderland)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Do not use ibuprofen if chickenpox is suspected. Use paracetamol instead.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Well (Branch: 200103 - Sunderland - Dundas Street)","79-80 Dundas Street, Sunderland, Tyne & Wear SR6 0BB","FFH25",182672488,"Melissa Paige Phillipson",2215429,"Yes",null,"St Bede Medical Centre, St.Bede Medical Centre, Lower Dundas Street, Sunderland, Tyne And Wear SR6 0QQ (A89016)","A89016","00P",1.06,"10:00:00","Consent given","Other","Ulcer/sore on leg? - weeping","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Rang GP surgery and got patient to be seen immediately by nurse/GP.","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","Referred immediately to surgery.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Due to scale of condition and need for redressing with appropriate equipment and fear of infection had to refer, otherwise an appropriate referral to pharmacy.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182657239,"MPR",70629697,38,"TS26",44.02,"Male","00K","Victoria","Hartlepool",48,5,41,5,25,3,73,8,31,4,99,10,62,7,64,7,66,7,46,5,70,7,96,10,75,8,67,7,51,6,50,5,"Well (Branch: 200112 - Hartlepool - York Road) - FQN54","completed","-","-",15866939,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Cough - coughing up blood'[br]Warm to touch[br]Able to carry out some normal activities[br]Haemoptysis[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Cough - coughing up blood'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had coughed up blood.[br]There was no history of previous thrombosis.[br]There was no known increased risk of thrombosis.[br]*[br]There was no previous history of pneumothorax.[br]There was no new or worsening confusion.[br]The individual had not experienced prolonged immobility in the previous 2 weeks.[br]The individual had not experienced an injury or surgery in the previous 12 weeks.[br]There was no history of cancer in the last year or regular use of steroids.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (York Road, Hartlepool)'[br][br]Advice Given:[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Well (Branch: 200112 - Hartlepool - York Road)","99A York Road, Hartlepool TS26 9DA","FQN54",182657242,"Martin Witty",2025308,"Yes",null,"The Headland Medical Centre, 2 Grove Street, Hartlepool TS24 0NZ (A81063)","A81063","00K",3.22,"12:20:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Patient to see GP on Monday 7/1/19","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182655877,"REW",70629292,41,"TS5",55.87,"Female","00M","Acklam","Middlesbrough",72,8,67,7,51,6,75,8,52,6,73,8,58,6,86,9,92,10,53,6,37,4,77,8,83,9,63,7,75,8,77,8,"Your Family Pharmacy (Your Family Pharmacy, Linthorpe) - FCD35","completed","-","-",15866206,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'rash'[br]Warm to touch[br]Rash[br]Blistering rash[br]Large blisters[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'rash'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were large.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Your Family Pharmacy'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","Your Family Pharmacy (Your Family Pharmacy, Linthorpe)","378 Linthorpe Road, Linthorpe, Middlesbrough, Cleveland TS5 6HA","FCD35",182655880,"mohammed zullfiqar ali",2037462,"Yes",null,"Park Surgery, One Life, Linthorpe Road, Middlesbrough, Cleveland TS1 3QY (A81016)","A81016","00M",1.93,"08:31:00","Consent given","Other","inected spotts on chin","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","made appointment at hirsal medical","-","-","No","Escalation: pharmacist called NHS111 Clincal Hub on 111 *7","-","appointment made","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Fairly satisfied","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182675410,"MRP",70637284,3,"TS17",55.35,"Female","00K","Ingleby Barwick West","Stockton-on-Tees",87,9,96,10,90,9,93,10,77,8,15,2,95,10,76,8,68,7,69,7,5,1,101,11,91,10,88,9,95,10,86,9,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15870332,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'abdo pain vomiting'[br]Warm to touch[br]Vomiting[br]Able to carry out some normal activities[br]Yellow vomit[br]Abdominal pain[br]Discomfort passing urine[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]User comment - 'abdo pain vomiting'[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'abdo pain vomiting'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vomiting and/or Nausea[br]*[br]The individual had vomited.[br]The individual did not also have diarrhoea.[br]==''present''[br]There had been no vomiting of blood or faeces.[br]==''present''[br]There had been no head injury in the previous 7 days.[br]*[br]The individual was still able to carry out some normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]==''present''[br]The vomit was yellow in colour.[br]There was abdominal pain.[br]The pain was not severe.[br]The individual had not ingested a harmful or toxic substance.[br]==''F''[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]There was no new limb weakness or coordination problems.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]The individual did not appear to be confused.[br]==''present''[br]Constant pain for 4 hours or more could not be confirmed.[br]There was no previous history of diabetes.[br]==''present''[br]There was no vomiting more than once an hour for 6 hours or more.[br]There had been no extreme thirst or increased urine output during the previous month.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual appeared to have discomfort when passing urine.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Pharmacy EXPRESS (Eaglescliffe)'[br][br]Advice Given:[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Don't cut down on fluids. It is important to drink at least as much as usual.[br]It may be less painful to pass urine while sitting in a bath of warm water or taking a warm shower.[br]If you need to be seen by a GP practice or OOH service collect a urine specimen in a clean jar in case it needs to be tested.[br]Drink frequent, small amounts of water. They may also have milk, weakly diluted squash, or ice lollies. Avoid fruit juice or pop, but any drink is better than none.[br]Rehydration drinks can be bought from pharmacies. Follow the instructions in the pack.[br]Vomiting can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after dealing with the vomit. Don't share towels with others.[br]Clean any vomit bowls with disinfectant.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy, or red blood in the vomit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182675413,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182676442,"OSF",70637572,4,"TS18",51.35,"Male","00K","Grangefield","Stockton-on-Tees",66,7,54,6,42,5,78,8,54,6,66,7,68,7,95,10,99,10,68,7,28,3,87,9,76,8,74,8,62,7,67,7,null,"rejected","Not contactable - I have made 3 unsuccessful phone attempts to encourage the patient to attend the pharmacy.","-",15870405,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'diarrhoea'[br]Warm to touch[br]Abdominal pain with the diarrhoea[br]Fever at time of assessment or in last 12 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'diarrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]The individual was able to carry out most or all normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]There appeared to be abdominal pain as well as diarrhoea.[br]The pain was not severe.[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]Breathing harder or faster when doing nothing was not described.[br]The individual did not appear to be confused.[br]==''present''[br]The individual had not been in constant pain for 4 hours or more.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There had not been watery diarrhoea more than once an hour for 6 hours or more.[br]The individual was not jaundiced.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no persisting or re-emerging fever.[br]There was no blood in the bowel motions.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]==''present''[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Stockton)'[br][br]Advice Given:[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Medicine to stop diarrhoea should not be given to younger children, except on the advice of a doctor.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet or changing nappies. Don't share towels with others.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]It is important to have plenty of fluids, little and often is best.[br]Dress them in light clothes e.g. a T-shirt and shorts or a nappy. Don't wrap them up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming limp, floppy, unresponsive or having a fit - CALL 999.[br]Check on them overnight every 2-4 hours.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},182676445,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182682829,"CB",70639726,24,"NE23",14.49,"Male","00L","Cramlington West","Northumberland",6,1,5,1,3,1,7,1,5,1,14,2,97,10,99,10,96,10,89,9,18,2,27,3,8,1,8,1,6,1,20,2,null,"rejected","Patient contacted but did not attend - they have made an appointment elsewhere","-",15870642,"Pathways Disposition: Dx16[br]For persistent or recurrent symptoms: get in touch with the GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'abdo pains, diarrhoea'[br]Warm to touch[br]Abdominal pain associated with the diarrhoea[br]Moderately severe pain[br]Able to carry out some normal activities[br]Diarrhoea for less than 7 days[br]Generally unwell in last week[br][br]Pathways Assessment:[br]Heavy bleeding had not occurred in the previous 2 hours.[br]An illness or health problem was the main problem.[br]User comment - 'abdo pains, diarrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]There was abdominal pain with the diarrhoea.[br]The pain interfered with normal activity.[br]*[br]The individual was under 40 years of age.[br]There had been no previous diagnosis of aortic aneurysm or Marfan's syndrome.[br]==1[br]The individual was still able to carry out some normal activities.[br]Black and tarry or red/maroon bowel motions could not be confirmed.[br]*[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new shoulder tip pain or pain in the lower right abdomen.[br]The individual had not been in constant pain for 4 hours or more.[br]There had not been watery diarrhoea more than once an hour for 12 hours or more.[br]The individual was not jaundiced.[br]The individual had not had travelled abroad in the previous 4 weeks.[br]==''present''[br]There was no blood in the bowel motions.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]The diarrhoea had lasted for less than 7 days.[br]The individual felt generally unwell in the week prior to the onset of more specific symptoms.[br]The individual had not clinically deteriorated nor felt particularly unwell in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (Cramlington)'[br][br]Advice Given:[br]Unless advised not to, or it has already been given, paracetamol may be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Don't use ibuprofen or any other anti-inflammatory medication until you have spoken to a healthcare professional.[br]Some anti-diarrhoea medicines can ease diarrhoea and speed recovery. They can be bought from pharmacies. Follow the instructions in the pack.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet. Don't share towels with others.[br]Stay off work until the symptoms have gone. Food handlers and health workers should check with their employer before returning to work.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182682832,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182687635,"JJA",70641232,23,"DL15",28.24,"Male","00D","Crook","County Durham",13,2,11,2,5,1,21,3,9,1,76,8,28,3,100,10,96,10,94,10,67,7,46,5,39,4,12,2,18,2,16,2,null,"rejected","Patient\n contacted but did not attend - they did not want to be seen by a pharmacist","-",15870749,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'constipation'[br]Warm to touch[br]Constipation for 5 days or more[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]User comment - 'constipation'[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'constipation'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Constipation[br]There was no rectal bleeding.[br]There was no new loss of bladder control or leg movement and no saddle or lower limb paraesthesia[br]There was no large piece of tissue prolapsing from the rectum.[br]There was no new or worsening confusion.[br]There was no severe abdominal pain, absolute constipation or repeated vomiting[br]The individual had no anal/rectal pain.[br]There was no new lump, swelling or open sore inside or near the anus.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had been no bowel motion for at least 5 days.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Clemitsons Ltd (Hope Street)'[br][br]Advice Given:[br]Drink 8-10 cups of fluid every day, especially water and diluted fruit juice.[br]Have at least 5 portions of fruit and vegetables every day.[br]Getting more exercise will help to relieve constipation.[br]Laxatives should only be used short term and as a last resort. Try making changes to diet and fluids first.[br]They can be bought from pharmacies. Follow the instructions in the pack.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer",{"$nulls":3},182687638,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182689759,"CRG",70641874,23,"DH8",15.92,"Male","00J","Delves Lane","County Durham",39,4,34,4,25,3,44,5,15,2,79,8,78,8,96,10,94,10,78,8,44,5,74,8,46,5,41,5,33,4,39,4,null,"rejected","Patient contacted but did not attend - they have made an appointment elsewhere","-",15870781,"Pathways Disposition: Dx09[br]For persistent or recurrent symptoms: get in touch with the GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'shoulder pain'[br]Warm to touch[br]Pain on movement or touching hand/arm/shoulder[br]Shoulder stiff and very difficult to move[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'shoulder pain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Shoulder Pain[br]Pain was provoked/exacerbated by moving or touching the area.[br]The individual had not experienced a previous heart attack.[br]There was no sudden onset of pain and swelling of the entire arm.[br]The arm had not suddenly become cold, pale or blue.[br]There was no new or worsening breathlessness.[br]There was no dislocation of the shoulder in the previous 24 hours.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no bilateral shoulder girdle pain and stiffness.[br]*[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no inflammation of the affected area.[br]There was no very severe, deep pain.[br]There was no new blistering of the painful area.[br]The individual was not jaundiced.[br]The individual did not feel very unwell.[br]The individual had not received care from a cancer specialist within the previous year.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]There were no new lumps or swellings that had been present for more than 2 weeks.[br]There was no paraesthesia or weakness when raising the arms above the head.[br]The duration of symptoms was less than 2 weeks.[br]There had been a gradual onset of stiffness and inability to move the shoulder.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots Pharmacy (Consett)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182689762,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182699212,"CAN",70645318,57,"TS4",55.85,"Female","00M","Longlands & Beechwood","Middlesbrough",2,1,2,1,4,1,2,1,2,1,19,2,5,1,90,9,98,10,56,6,26,3,25,3,2,1,3,1,2,1,8,1,null,"rejected","Other - please free type any other reason for rejecting a referral.","not attend",15870956,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'both legs have became purple since last night'[br]Warm to touch[br]New leg pain/swelling[br]Above knee symptoms[br]Both legs affected[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'both legs have became purple since last night'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Leg, Cold or Colour Change[br]There was new leg pain or swelling.[br]==''ADULT''[br]==''F''[br]There was pain or swelling above the knee.[br]There was no low back pain.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem involved both legs.[br]One leg was not more swollen than the other one.[br]>=50[br]There was no new loss or disturbance of vision.[br]There was no new pain in the jaw muscles when chewing.[br]There was no tenderness of the scalp.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no very severe, deep pain.[br]There was no new ulcerated or blackened area of skin.[br]There was no inflammation of the affected area.[br]The individual had not experienced new severe headaches in the previous month.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Martonside Pharmacy'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Refer",{"$nulls":3},182699215,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182680660,"EMFW",70639018,24,"NE8",6.66,"Female","13T","Bridges","Gateshead",22,3,32,4,29,3,19,2,7,1,34,4,39,4,18,2,11,2,62,7,50,5,22,3,7,1,51,6,28,3,6,1,"Asda Pharmacy (Branch: 4955 - Blyth) - FNC48","completed","-","-",15870570,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'diarrhoea'[br]Warm to touch[br]Abdominal pain associated with the diarrhoea[br]Foreign travel in the last 4 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'diarrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]There was abdominal pain with the diarrhoea.[br]The pain did not interfere with normal activity .[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]","Claimable","Asda Pharmacy (Branch: 4955 - Blyth)","Cowpen Road, Blyth, NE24 4LZ","FNC48",182680663,"Hina Lund-Baloch",2212822,"Yes",null,"Burnbrae Surgery, 445 Holderness Road, Kingston Upon Hull HU8 8JS (B81085)","B81085","03F",158.46,"09:50:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: referred to walk-in centre","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Pharmacy unable to provide patients with POM medication, please remind patient when referring to pharmacy","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182697523,"KS",70644706,35,"NE12",12.13,"Male","99C","Camperdown","North Tyneside",92,10,95,10,87,9,65,7,56,6,77,8,88,9,98,10,99,10,76,8,35,4,90,9,69,7,57,6,97,10,81,9,"Boots (Branch: 5300 - Killingworth) - FX233","completed","-","-",15870923,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'lower back p[ain'[br]Warm to touch[br]Moderately severe pain[br]Able to carry out some normal activities[br]Acute onset of pain during physical exertion[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'lower back p[ain'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Back Pain[br]The pain interfered with normal activity.[br]","Claimable","Boots (Branch: 5300 - Killingworth)","The Killingworth Health Centre, Citadel East, Killingworth, Newcastle Upon Tyne NE12 6HS","FX233",182697526,"catriona anne bryson",2021363,"Yes",null,"Swarland Avenue Surgery, 2 Swarland Avenue, Benton Road, Newcastle Upon Tyne NE7 7TD (A86041)","A86041","99C",4.07,"12:30:00","Consent given","Acute pain","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: patient will ring gp for appointment as soon as possible","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182681224,"TDP",70639231,28,"SR2",24.91,"Male","00P","Ryhope","Sunderland",23,3,18,2,16,2,27,3,8,1,91,10,57,6,88,9,86,9,66,7,97,10,47,5,27,3,27,3,19,2,18,2,"E Chaston Ltd (Silksworth Terrace) - FKV18","completed","-","-",15870590,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'flu like symptoms - severe aches in legs'[br]Warm to touch[br]Fever at time of assessment or in last 12 hours[br]Cold or flu symptom, myalgia or headache[br]Purulent cough[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'flu like symptoms - severe aches in legs'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cold or Flu (Declared)[br]*[br]==''mers''[br]==1[br]The individual was able to carry out most or all normal activities.[br]*[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]Aching muscles or headaches were the worst symptom associated with the problem.[br]There had been no foreign travel in the previous 4 weeks or possible exposure to malaria in the previous 12 months[br]There was no previous history of diabetes.[br]There was no persisting or re-emerging fever.[br]The individual had not coughed up blood.[br]The individual was producing green or yellow sputum.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: E Chaston Ltd (Silksworth)'[br][br]Advice Given:[br]Rest until you start to feel better. Make sure someone checks on you regularly.[br]Always cover the mouth with a tissue when coughing or sneezing. Put used tissues into a bin immediately and wash the hands.[br]Washing hands and cleaning household surfaces regularly reduces the spread of infection.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Drink plenty of fluids. If vomiting is a problem have small sips every few minutes.[br][br]","Claimable","E Chaston Ltd (Silksworth Terrace)","1 Silksworth Terrace, New Silksworth, Tyne And Wear SR3 2AT","FKV18",182681227,"Daniel John O'Neill",2200467,"Yes",null,"Southlands Medical Group, Ryhope Health Centre, Black Road, Ryhope, Sunderland SR2 0RX (A89035)","A89035","00P",0.3,"10:10:00","Consent given","'Flu","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Tried through GP surgery but not registered due to shutting down of old surgery, also tried 111*7 but not available. Recommended going to the walk in centre today to rule out potential blood clot, vascular problem etc.","-","-","No","Other: tried GP and 111 as above, patient going to self present at walk in centre","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182678554,"JPW",70638289,37,"TS7",59.04,"Male","00M","Marton West","Middlesbrough",80,8,77,8,74,8,84,9,44,5,88,9,44,5,85,9,95,10,49,5,54,6,77,8,85,9,77,8,82,9,84,9,"F I Maguire (Marton Pharmacy) - FYK43","completed","-","-",15870516,"Pathways Disposition: Dx10[br]MUST contact own GP Practice for a Non-Urgent Appointment[br][br]Consultation Summary:[br]Illness - 'cough'[br]Warm to touch[br]Productive cough[br]Coughing for 3 weeks or longer[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was able to carry out most or all normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]The individual was producing more sputum than normal.[br]There had been no previous diagnosis of heart disease, asthma or lung disease.[br]The individual had no previous medical advice that antibiotic therapy should be sought for the condition.[br]","Claimable","F I Maguire (Marton Pharmacy)","4 Marton Estates Square, Stokesley Road, Middlesborough TS7 8DU","FYK43",182678557,"jonathan thomson",2085599,"Yes",null,"Martonside Medical Centre, 1A Martonside Way, Middlesbrough, Cleveland TS4 3BU (A81020)","A81020","00M",2.94,"17:17:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","Yes","email",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182677048,"SRW",70637785,26,"NE25",16.58,"Male","00L","Holywell","Northumberland",78,8,68,7,67,7,82,9,47,5,39,4,100,10,97,10,100,10,71,8,17,2,74,8,85,9,73,8,77,8,56,6,"G Whitfield New York Pharmacy (New York) - FQN29","completed","-","-",15870425,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'black mole on back with red rash around it irritated and sore appeared since friday'[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Rash, one patch of skin affected[br]Skin inflammation[br]Fever at time of assessment or in last 12 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'black mole on back with red rash around it irritated and sore appeared since friday'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem did not involve just one spot or blemish.[br]There was inflammation of the skin in the affected area.[br]There was no very severe, deep pain.[br]The problem did not affect the area around one eye.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]Increase in size of the inflamed area in the previous few hours could not be confirmed.[br]There was no persisting or re-emerging fever.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: New York Pharmacy (Brookland Terrace,'[br][br]Advice Given:[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","G Whitfield New York Pharmacy (New York)","143 Brookland Terrace, New York, North Shields NE29 8EA","FQN29",182677051,"Adam Foster",2065540,"Yes",null,"Brockwell Medical Group, Brockwell Centre, Northumbrian Road, Cramlington, Northumberland NE23 1XZ (A84043)","A84043","00L",5.91,"09:30:00","Consent given","Other","Unusual black Skin lesion with surrounding skin inflamed","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Pt happy to attend walk in centre down the road at NTGH","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182679010,"OAP",70638460,22,"TS17",56.68,"Male","00K","Ingleby Barwick East","Stockton-on-Tees",83,9,73,8,75,8,85,9,51,6,41,5,96,10,99,10,100,10,83,9,13,2,99,10,88,9,76,8,66,7,76,8,"Hepworth Chemist (Hepworth, Ingleby Barwick) - FTK35","completed","-","-",15870493,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Over weekend PTN throat very swollen and painful and has a fever'[br]Warm to touch[br]Sore throat with a hoarse voice[br]New/worsening breathlessness[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Symptom duration more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Over weekend PTN throat very swollen and painful and has a fever'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat and a hoarse voice.[br]*[br]There was new or worsening breathlessness since the onset of the problem.[br]There was no increasing breathlessness over the last 6 hours.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no severe oropharyngeal ulceration.[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was not a problem for which medical advice must always be sought.[br]There was no new rash.[br]The sore throat had persisted for 1 week or longer.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Hepworth Chemist (Stockton)'[br][br]Advice Given:[br]Sit as upright as is comfortable.[br]If an inhaler or spacer is used for chest problems, use it according to instructions on what to do if breathing gets worse.[br]Never use any medication that has been prescribed for someone else.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]Avoid exposure to tobacco smoke.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]User comment - 'TO BE SEEN BY PCS 24HRS PTN has been feeling unwell for the last 3wks ago PTN glands in neck been sore as well as throat and over lat 72hrs the PTN throat has become very swollen and painful and has a fever'[br][br]","Claimable","Hepworth Chemist (Hepworth, Ingleby Barwick)","20 Greenside, Ingleby Barwick, Stockton On Tees TS17 0RR","FTK35",182679013,"Pamela Brooks",2038223,"Yes",null,"Thornaby & Barwick Medical Group, Thornaby Health Centre, Trenchard Ave, Thornaby, Stockton On Tees, Cleveland TS17 0EE (A81034)","A81034","00K",2.44,"11:05:00","Consent given","High temperature","-","Yes","Sore throat","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182699626,"KLB",70645480,24,"DH4",20.63,"Female","00P","Houghton","Sunderland",16,2,16,2,9,1,26,3,6,1,81,9,17,2,88,9,91,10,61,7,70,7,49,5,32,4,21,3,26,3,16,2,"Hopes Pharmacy - FHH45","completed","-","-",15870961,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'yeast infection'[br]Warm to touch[br]Problem duration, less than 2 weeks[br]Extreme fatigue over last month[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'yeast infection'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Vaginal Itch or Soreness[br]There was no new vaginal discharge.[br]A sexual assault had not occurred.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]A retained tampon or other vaginal foreign body could not be confirmed.[br]There were no clinically relevant sores or blisters in the genital area.[br]The problem did not involve just one spot or blemish.[br]","Claimable","Hopes Pharmacy","49 Newbottle Street, Houghton-le-Spring, Tyne & Wear, DH4 4AR","FHH45",182699629,"Greg Clark",2065454,"Yes",null,"Houghton Medical Group, The Health Centre,Church St, Houghton-Le-Spring, Tyne & Wear DH4 4DN (A89023)","A89023","00P",0.47,"12:53:00","Consent given","Vaginal thrush","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given and sale of a medicine","-","-","Yes","Yes","Yes","Canesten 2% thrush cream (Bayer Plc) 20 gram",23.8,20,"-","-","No","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182704615,"ELB",70647463,16,"NE31",13,"Female","00N","Hebburn North","South Tyneside",18,2,10,1,13,2,25,3,10,1,46,5,53,6,93,10,98,10,61,7,69,7,22,3,35,4,18,2,13,2,8,1,"J Dinning (Jarrow) Ltd - FQM74","completed","-","-",15871071,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'hole in tonstils'[br]Warm to touch[br]Sore throat only[br]Risk factors for infection, early assessment required - 'quinzy'[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]*[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'hole in tonstils'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for assessment was not new confusion, declared diabetic hypo/hyperglycaemia, probable allergic reaction, successful resuscitation or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat without a hoarse voice.[br]*[br]==''ADULT''[br]There was no pain on swallowing at the time of the assessment.[br]","Claimable","J Dinning (Jarrow) Ltd","Mayfield Medical Centre, Park Road, Jarrow NE32 5SE","FQM74",182704618,"Kathryn Colledge",2067793,"Yes",null,"Victoria Medical Centre, 12-28 Glen Street, Hebburn, Tyne And Wear NE31 1NU (A88001)","A88001","00N",0.95,"15:51:00","Consent given","Sore throat","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: referral to ENT (already seeing them @ hospital)","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182701618,"VT",70646275,28,"DH1",21.24,"Female","00J","Framwellgate and Newton Hall","County Durham",61,7,48,5,37,4,78,8,33,4,95,10,81,9,99,10,97,10,87,9,84,9,65,7,83,9,67,7,62,7,35,4,"Leak Chemists (Framellgate Moor) - FLJ01","completed","-","-",15870990,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Cough,'[br]Warm to touch[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Previously diagnosed asthma or lung disease[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Cough,'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]","Claimable","Leak Chemists (Framellgate Moor)","29 Front Street, Framwellgate Moor, Durham, DH1 5EE","FLJ01",182701621,"mark robinson",2061449,"Yes",null,"Cestria Health Centre, Whitehill Way, Chester-Le-Street, County Durham DH2 3DJ (A83050)","A83050","00J",6.32,"14:10:00","Consent given","Cough","-","Yes","Diarrhoea","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182674711,"WT",70637017,62,"NE23",13.09,"Male","99C","Camperdown","North Tyneside",15,2,21,3,11,2,8,1,8,1,24,3,60,6,88,9,88,9,64,7,21,3,38,4,6,1,13,2,24,3,26,3,"LloydsPharmacy (Branch: 6195 - Dudley) - FN025","completed","-","-",15870053,"Pathways Disposition: Dx28[br]Contact Pharmacist within 12 hours[br][br]Consultation Summary:[br]Illness - 'legs itchy'[br]Warm to touch[br]Itch[br]Itch in one area only[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'legs itchy'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was itch.[br]==''M''[br]There was no new rash.[br]There was no rapid swelling of the lips, face, throat or tongue, wheezing, breathlessness or faintness.[br]The individual was not jaundiced.[br]The itch was affecting only one area.[br]The itching was not from single lump, mole or skin mark.[br]There was no itching in the groin, perianal or genital areas.[br]There was no itching and watering of the eye(s).[br]There was no itching of the scalp.[br]There was no extreme thirst or increased urine output during the previous month.[br]There was no inflammation of the end of the penis.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Dudley)'[br][br]Advice Given:[br]Antihistamine tablets or medicine may help. They can be bought from pharmacies. Follow the instructions in the pack.[br]Hydrocortisone cream may help if the itchy area is small. It can be bought from pharmacies. Follow the instructions in the pack.[br]A moisturising cream or calamine lotion or cream may help. They can be bought from pharmacies.[br]When having a bath add a little baking soda (bicarbonate of soda) to the water, or put 2 cups of rolled oats into a sock and put it in the water.[br]Wash with a moisturising cream or lotion, not soap. Soap can dry the skin and increase irritation.[br]Don't scratch.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]User comment - 'Contact pharmacist within 12hrs - legs itchy - brain haemorrhage 9yrs ago which has affected memory'[br][br]","Claimable","LloydsPharmacy (Branch: 6195 - Dudley)","24 Market Street, Dudley NE23 7HR","FN025",182674714,"Olufunmilayo Oduniyi",2038893,"Yes",null,"Wideopen Medical Centre, Great North Road,Wideopen, Newcastle Upon Tyne NE13 6LN (A87012)","A87012","99C",3.07,"18:00:00","Consent given","Allergic rash","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: Advised to come into pharmacy.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","Patient will be contacted again. Unable to recall any calls to 111 and he seemed okay.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182698324,"JAD",70645018,26,"NE32",14.42,"Female","00N","Primrose","South Tyneside",7,1,7,1,2,1,16,2,3,1,42,5,63,7,82,9,96,10,42,5,82,9,17,2,18,2,14,2,13,2,9,1,"LloydsPharmacy (Branch: 6197 - Hebburn) - FJH08","referred","-","-",15870935,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'Blister on ankle for 1 week - now has burst, infected, green puss coming out, red'[br]Warm to touch[br]Rash[br]Able to carry out some normal activities[br]Rash, one patch of skin affected[br]Single localised skin problem[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Blister on ankle for 1 week - now has burst, infected, green puss coming out, red'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was no blistering rash.[br]The rash had appeared more than 4 hours previously.[br]==1[br]The individual was still able to carry out some normal activities.[br]The skin problem did not relate to an assault.[br]*[br]The individual did not have a petechial/purpuric rash.[br]*[br]*[br]*[br]There was no new or worsening confusion.[br]Breathing harder or faster when doing nothing was not described.[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]There was no known increased susceptibilty to infection.[br]The rash was confined to one patch or area.[br]The problem involved a single spot or blemish.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had not been a recent vaccination at the site of the problem.[br]There were no spots or patches with honey-coloured crusting.[br]There had been no recent change in appearance of the skin spot or mark.[br]There was no new itching or bleeding of the lesion.[br]==''ADULT''[br]There was no non-healing abrasion or ulcer.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Hebburn)'[br][br]Advice Given:[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Refer","LloydsPharmacy (Branch: 6197 - Hebburn)","2 St Johns Precinct, Hebburn, Tyne & Wear NE31 1LQ","FJH08",182698327,"-","-","-",null,"-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Refer",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182700925,"KJC",70646002,30,"DH1",23.69,"Male","00J","Belmont","County Durham",41,5,39,4,28,3,36,4,20,2,70,7,72,8,85,9,94,10,49,5,50,5,54,6,25,3,52,6,45,5,39,4,"LloydsPharmacy (Branch: 6231 - Brandon) - FFC99","completed","-","-",15870987,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - '2 lumps appeared on left arm - end of finger swollen'[br]Warm to touch[br]Pain/swelling, involvement of nail area only[br]Inflamed area beside fingernail[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - '2 lumps appeared on left arm - end of finger swollen'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Wrist, Hand or Finger Pain or Swelling[br]The problem was confined to the nail area.[br]There was skin inflammation adjacent to the fingernail.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy Ltd (Brandon)'[br][br]Advice Given:[br]Raise a swollen finger above the level of the heart with a sling. When in bed raise it on pillows.[br]Keep the area as dry as possible.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","LloydsPharmacy (Branch: 6231 - Brandon)","Manchester House, Commercial Street, Brandon, Co Durham, DH7 8PL","FFC99",182700928,"Wai Hong Lee",2211861,"Yes",null,"Claypath & University Medical Group, Claypath & Univ Med Group, 26 Gilesgate, Durham, County Durham DH1 1QW (A83011)","A83011","00J",1.7,"12:45:00","Consent given","Other","skin and soft tissue infection","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","referred patient to own gp for urgent appointment","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","patient referred for urgent appointment at own GP surgery with on call doctor at 4pm on same day.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","patient is clearly presenting with signs of infection and should be treated immediately with antibacterial and not referred to pharmacy.","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182687194,"GL",70641079,51,"NE22",21.08,"Female","00L","Bedlington East","Northumberland",51,6,47,5,32,4,53,6,26,3,94,10,52,6,98,10,95,10,84,9,68,7,76,8,50,5,54,6,62,7,54,6,"LloydsPharmacy (Branch: 6678 - Benton Road) - FWK47","completed","-","-",15870715,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'Foot painful, warm, swollen and toes purple round nail'[br]Warm to touch[br]Pain or swelling, ankle or foot[br]One leg affected[br]Able to walk more than 4 steps[br]Leg more swollen than the other one[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'Foot painful, warm, swollen and toes purple round nail'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Lower Limb Pain or Swelling[br]The problem affected the lower leg only.[br]The problem affected the ankle or foot.[br]The problem did not relate to a previously diagnosed leg ulcer.[br]There was no swelling in the groin.[br]There was no pain in the groin.[br]There was no new loss of bladder/bowel control or leg movement and no saddle or lower limb paraesthesia.[br]There was no sudden onset of pain and swelling of an entire leg.[br]A leg had not suddenly become cold, pale or blue.[br]The individual had not suddenly become breathless.[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]The individual had not coughed up blood.[br]The problem only involved one leg.[br]There was no constriction of the limb by an object that could not be removed.[br]Heel pain when standing on the toes could not be confirmed.[br]User comment - 'can't stand on tiptoe on foot due to swelling'[br]The individual was able to weight-bear.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There was no very severe, deep pain.[br]*[br]The leg was more swollen than the other side.[br]There was no history of previous thrombosis.[br]There was no known increased risk of thrombosis.[br]The individual had not experienced prolonged immobility in the previous 2 weeks.[br]The individual had not experienced an injury or surgery in the previous 12 weeks.[br]","Claimable","LloydsPharmacy (Branch: 6678 - Benton Road)","335 Benton Road, Newcastle Upon Tyne NE7 7EE","FWK47",182687197,"Chun Wei Ong",2085678,"Yes",null,"Guidepost Medical Group, North Parade, Choppington, Northumberland NE62 5RA (A84020)","A84020","00L",2.51,"13:09:00","Consent given","Other","sore toe","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Other: advice given and referred to nearest walk in centre","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182677732,"CJ",70638010,62,"SR5",21.4,"Female","00P","Fulwell","Sunderland",81,9,82,9,55,6,83,9,45,5,94,10,67,7,92,10,96,10,62,7,55,6,95,10,84,9,75,8,85,9,81,9,"LloydsPharmacy (Branch: 6838 - Sea Road) - FCH62","completed","-","-",15870463,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'cough'[br]Cool, cold or clammy[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Productive cough[br]Cough for more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'cough'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt cool or cold or clammy.[br]The individual was not pale, blue or grey in colour.[br]Pathway selected - Cough[br]==''mers''[br]There was no new or worsening breathlessness.[br]==1[br]The individual was still able to carry out some normal activities.[br]==''mers''[br]There had been no travel to the Middle East in the past 2 weeks.[br]>=55[br]There was no sharp/stabbing pain in the chest/upper back on coughing or deep breathing.[br]There had been no episode of choking within the previous 24 hours.[br]There had been no inhalation of a hot or poisonous substance in the previous 24 hours.[br]The individual had not coughed up blood.[br]*[br]There was a fever at the time of assessment or within the previous 12 hours.[br]There was no new or worsening confusion.[br]==''present''[br]There had been no previous diagnosis of heart disease, asthma or lung disease.[br]The individual was producing more sputum than normal.[br]The individual had no previous medical advice that antibiotic therapy should be sought for the condition.[br]There was no persisting or re-emerging fever.[br]The cough had been present for 1 week or more.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Lloyds Pharmacy (Sea Rd)'[br][br]Advice Given:[br]Cough medicine may soothe a cough, but will not cure it. Talk to the pharmacist for advice. Follow the instructions in the pack.[br]Have plenty of fluids to loosen the phlegm.[br]Avoid exposure to tobacco smoke.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","LloydsPharmacy (Branch: 6838 - Sea Road)","8 Sea Road, Fulwell, Sunderland SR6 9BX","FCH62",182677735,"Jeffrey Dorans",2030045,"Yes",null,"Fulwell Medical Centre, Ebdon Lane, Fulwell, Sunderland, Tyne & Wear SR6 8DZ (A89015)","A89015","00P",0.38,"11:10:00","Consent given","Cough","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","Yes","I would have contacted NHS 111 or the GP out of hours service","-","-","-","Yes","Very satisfied","Yes","Phone","Patient using OTC medication, advised to continue, rest, plenty of fluids and to seek further help if symptoms continue for another 7 days","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182678053,"HJS",70638130,14,"DH4",18.27,"Male","00P","Shiney Row","Sunderland",39,4,42,5,30,3,49,5,7,1,86,9,57,6,93,10,91,10,74,8,49,5,80,8,57,6,40,4,46,5,30,3,"TSC Dobbin Ltd - FC880","completed","-","-",15870480,"Pathways Disposition: Dx75[br]MUST contact own GP Practice within 3 working days[br][br]Consultation Summary:[br]Illness - 'pain & struggling to move thumb'[br]Warm to touch[br]Arm pain, no swelling[br]Symptoms persisting for more than 2 weeks[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'pain & struggling to move thumb'[br]The individual was not fighting for breath.[br]*[br]The main reason for the contact was not chest/upper back pain, recent fit/seizure, suicide attempt, new confusion or suspected stroke.[br]The main reason for contact was not declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Wrist, Hand or Finger Pain or Swelling[br]The problem was not confined to the nail area.[br]The main problem involved pain without swelling.[br]The hand had not suddenly become cold, pale or blue.[br]There was no constriction of the limb by an object that could not be removed.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]The individual did not use anticoagulant medication or have a bleeding/clotting disorder.[br]There was no new ulcerated or blackened area of skin.[br]There was no very severe, deep pain.[br]There was no inflammation of the affected area.[br]There was no new blistering of the painful area.[br]There was no worsening pain or swelling.[br]The individual did not feel very unwell.[br]There was no locking or triggering of the finger/thumb during flexion.[br]The individual had not received care from a cancer specialist within the previous year.[br]There was no unexplained weight loss, loss of appetite or constant tiredness over the previous month.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]*[br]There was no new numbness or pins and needles.[br]Pallor/blueness of finger(s) with cold exposure could not be confirmed.[br]The symptoms had persisted for 2 weeks or more.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Herrington Medical Centre Pharmacy'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol or ibuprofen can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br]Remember to take a list of any current medications if you go to the out of hours surgery.[br][br]","Claimable","TSC Dobbin Ltd","The Pharmacy, Herrington Medical Centre, Philadelphia Lane DH4 4LE","FC880",182678056,"Timothy Dobbin",2033127,"Yes",null,"Herrington Medical Centre, Philadelphia Lane, Houghton-Le-Spring, Tyne & Wear DH4 4LE (A89009)","A89009","00P",0.47,"09:10:00","Consent given","Other","Chronic Pain","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","Yes","No","-","I will contact my GP practice","-","Fairly satisfied","Yes","Fairly satisfied","Yes","Phone","Not sure that this was an appropriate referral","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182683318,"BO",70639876,2,"DH7",19.19,"Male","00J","Esh and Witton Gilbert","County Durham",75,8,67,7,59,6,76,8,43,5,99,10,57,6,86,9,70,7,94,10,87,9,82,9,75,8,72,8,72,8,55,6,"Well (Branch: 200111 - Langley Park - Front Street) - FDR43","completed","-","-",15870630,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Conscious[br]Illness - 'sickness and darrhoea'[br]Warm to touch[br]Diarrhoea for 7 days or more[br]Feeling Ill/Worsening in the last 24 hours[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]The individual was conscious at the time of the assessment.[br]Heavy bleeding had not occurred in the previous 30 minutes.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'sickness and darrhoea'[br]The individual was not fighting for breath.[br]*[br]The main reason for contact was not a probable allergic reaction, recent fit, new confusion, declared diabetic hypo/hyperglycaemia, successful resuscitation or ICD shock.[br]The child did not appear to be limp or floppy.[br]The child was able to stay awake.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Diarrhoea[br]*[br]There was no vomiting.[br]*[br]The individual was able to carry out most or all normal activities.[br]The individual had no redcurrant jelly stools, tarry, black stools or red bowel motions.[br]There was no apparent abdominal pain.[br]The individual had not ingested a harmful or toxic substance.[br]*[br]*[br]There had been no continuous crying lasting over an hour.[br]Breathing harder or faster when doing nothing was not described.[br]The individual did not appear to be confused.[br]*[br]There was no fever at the time of assessment or within the previous 12 hours.[br]There had not been watery diarrhoea more than once an hour for 6 hours or more.[br]The individual was not jaundiced.[br]The individual had not had travelled abroad in the previous 4 weeks.[br]There was no blood in the bowel motions.[br]Medication type or dosage had not changed within the previous 2 weeks.[br]*[br]The diarrhoea had lasted for 7 days or more.[br]The individual had clinically deteriorated or felt particularly unwell in the previous 24 hours.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Well Pharmacy (Langley Park)'[br][br]Advice Given:[br]Medicine to stop diarrhoea should not be given to younger children, except on the advice of a doctor.[br]Drink frequent, small amounts of water.[br]Eat as normally as possible, especially soups and starchy foods like bread and pasta. Avoid fatty foods.[br]Diarrhoea can be caused by gastro-enteritis (a tummy bug). Good hygiene will help to prevent spreading it to others.[br]Wash hands after using the toilet or changing nappies. Don't share towels with others.[br]Keep them off school or nursery until the symptoms have gone.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Becoming limp, floppy or unresponsive, or pale, cold and clammy - CALL 999.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Well (Branch: 200111 - Langley Park - Front Street)","40 Front Street, Langley Park, Durham DH7 9SA","FDR43",182683321,"Colin MacGregor",2059662,"Yes",null,"The Medical Group, Adrian Clark House, Sawmills Lne, Meadowfield, Durham, County Durham DH7 8NH (A83022)","A83022","00J",6.41,"10:55:00","Consent given","Diarrhoea","-","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Appropriate advice given only","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-",null,"No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182679550,"CMC",70638589,36,"SR7",27.08,"Female","00D","Murton","County Durham",60,6,51,6,44,5,50,5,33,4,88,9,77,8,100,10,97,10,94,10,56,6,75,8,49,5,48,5,53,6,44,5,"Whitworths (Elwick 2000 (Murton)) - FEQ59","completed","-","-",15870544,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'sore throat'[br]Warm to touch[br]Sore throat with a hoarse voice[br]New/worsening breathlessness[br]Able to carry out some normal activities[br]Fever at time of assessment or in last 12 hours[br]Symptom duration more than 1 week[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'sore throat'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Sore Throat or Hoarse Voice[br]The problem involved a sore throat and a hoarse voice.[br]*[br]There was new or worsening breathlessness since the onset of the problem.[br]There was no increasing breathlessness over the last 6 hours.[br]==1[br]The individual was still able to carry out some normal activities.[br]*[br]There was no history of recent general anaesthetic or tonsillectomy.[br]*[br]There was no new or worsening confusion.[br]There was a fever at the time of assessment or within the previous 12 hours.[br]*[br]There was no severe oropharyngeal ulceration.[br]There was no difficulty opening the mouth or speaking as if the mouth was full.[br]*[br]*[br]There was not a problem for which medical advice must always be sought.[br]There was no new rash.[br]The sore throat had persisted for 1 week or longer.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Whitworth Chemists (Murton)'[br][br]Advice Given:[br]Sit as upright as is comfortable.[br]If an inhaler or spacer is used for chest problems, use it according to instructions on what to do if breathing gets worse.[br]Never use any medication that has been prescribed for someone else.[br]It is important to have plenty of fluids, little and often is best.[br]Only wear light clothing. Don't wrap up to try to sweat out the fever.[br]Don't try to cool down by cold sponging or fanning. Cooling down too quickly can cause shivering, which makes the temperature go up again.[br]Becoming very drowsy, unresponsive or having a fit - CALL 999.[br]Becoming severely ill WITH new marks, like bruising or bleeding under the skin - CALL 999.[br]Paracetamol and ibuprofen are both used to relieve pain and reduce high temperature and fever.[br]Unless advised not to, or it has already been given, paracetamol is best for relieving a sore throat.[br]However, ibuprofen can be used instead of paracetamol. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]IN PREGNANCY: Don't take ibuprofen, except on the advice of a doctor, midwife or pharmacist. Use paracetamol instead.[br]Avoid exposure to tobacco smoke.[br]Even though swallowing is painful, warm or cold drinks, ice lollies and ice cream can all soothe a sore throat.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Whitworths (Elwick 2000 (Murton))","13 Woods Terrace East, Murton, Seaham, SR7 9AA","FEQ59",182679553,"mike morton",2056769,"Yes",null,"Dr Kv Reddy, Deneside Medical Centre, The Avenue, Deneside, Seaham, County Durham SR7 8LF (A83075)","A83075","00D",3.33,"10:00:00","Consent given","Colds","-","No","-","-","Patient has been given this advice","Patient has been given this advice","Yes","Patient complained of stiff neck phoned patients own GP to obtain appointment","-","-","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","Appoint obtained for jan 7 2019","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","could not access the system as locked out so late entering up","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]
["Active","NHS 111 Call Centre (North East Ambulance Service)","Benicia House, Goldcrest Way, Newburn Riverside, Newcastle upon Tyne NE15 8NY","RX6",182701231,"CR",70646101,19,"TS8",58.18,"Male","00M","Hemlington","Middlesbrough",39,4,39,4,24,3,33,4,21,3,83,9,60,6,93,10,98,10,62,7,58,6,62,7,34,4,31,4,45,5,57,6,"Your Local Boots Pharmacy (Branch: 5849 - Boots, 4 Kings Rd, North Ormesby) - FNN25","completed","-","-",15870992,"Pathways Disposition: Dx08[br]To contact a Primary Care Service within 24 hours[br][br]Consultation Summary:[br]Illness - 'foot blisters'[br]Warm to touch[br]Rash[br]Blistering rash[br]Small blisters[br]Blisters in painful line or cluster[br][br]Pathways Assessment:[br]An injury or health problem was the reason for the contact.[br]Heavy bleeding had not occurred in the previous 2 hours.[br]*[br]An illness or health problem was the main problem.[br]User comment - 'foot blisters'[br]The individual was not fighting for breath.[br]*[br]The main reason for the assessment was not a heart attack, chest/upper back pain, probable stroke, recent fit/seizure or suicide attempt.[br]The main reason for contact was not new confusion, declared diabetic hypo/hyperglycaemia, a probable allergic reaction or ICD shock.[br]The skin on the torso felt normal, warm or hot.[br]Pathway selected - Skin Problems[br]The main problem was a rash.[br]There was a blistering rash.[br]==1[br]The individual was able to carry out most or all normal activities.[br]The skin problem did not relate to an assault.[br]*[br]There was no severe oropharyngeal ulceration.[br]Skin was not coming off in sheets.[br]There was no large area of redness like scalded skin.[br]Blistering did not involve an eye.[br]There was no known increased susceptibilty to infection.[br]There had not been a recent vaccination at the site of the problem.[br]The blisters were small.[br]The individual did not have blistering caused by friction.[br]There was no fever at the time of assessment or within the previous 12 hours.[br]==''M''[br]Blistering was not restricted to the genital area.[br]The blisters were in a painful line or group.[br]CMS Accepted[br]User comment - 'Enhanced Pharmacy Service: Boots (4 Kings Road, North Ormesby)'[br][br]Advice Given:[br]Unless advised not to, or they have already been given, paracetamol can be used to relieve pain or reduce a fever. Follow the instructions in the pack. If in doubt ask a pharmacist.[br]If there are any new symptoms, or if the condition gets worse, changes or you have any other concerns, call us back.[br][br]","Claimable","Your Local Boots Pharmacy (Branch: 5849 - Boots, 4 Kings Rd, North Ormesby)","4 Kings Road, North Ormesby, Middlesbrough TS3 6NF","FNN25",182701234,"shamsa hanif",2075267,"Yes",null,"Coulby Medical Practice, Cropton Way,Coulby Newham, Middlesbrough TS8 0TL (A81058)","A81058","00M",1.46,"14:36:00","Consent given","Other","infected blister on toe","No","-","-","Patient has been given this advice","Patient has been given this advice","No","-","Yes","Patient has been given this advice","No","Escalation: pharmacist supported the patient to access urgent appointment at own GP","-","patient did not wish to attend pharmacy and a description was given over the phone. Patient said he has a blister on tow which is infected and has been for two weeks. Patient advised on how to keep blister clean and to attend gp appointment in order to treat infected area.","-","-","-","-","-","-","-","-","-","-","-","-","-","-","No","-","-","-","-","-","-","-","No","-","when referring patients that do not wish to attend pharmacies for further investigation makes it highly difficult for pharmacists to diagnose and suggest appropriate course of action","No","-","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","Denied: There is no notification because the conditions to produce a notification haven't been met. <br />For example, consent to share information, or the recorded need for referral.","-","Claimed",{"$nulls":3},"-","-","-","-","-","-","-","-","-","-","-"]