Table 2.
Bivariate Comparison of Depressed and Non-Depressed Beneficiaries on Measures of Patient Experience
| Depressed | Non-Depressed | t | |
|---|---|---|---|
| M (SD) | M (SD) | ||
| Ease of getting needed carea | 81.08 (24.05) | 86.40 (19.88) | 15.14* |
| Getting appointments with specialists | 3.37 (0.78) | 3.55 (0.66) | 7.72* |
| Getting needed care, tests, and treatment | 3.49 (0.76) | 3.65 (0.61) | 12.71* |
| Getting care quicklya | 66.47 (25.74) | 70.29 (23.97) | 11.39* |
| Getting care when sick or injured | 3.48 (0.78) | 3.61 (0.68) | 9.23* |
| Getting routine care at doctor’s office or clinic | 3.36 (0.83) | 3.49 (0.75) | 11.34* |
| Quality of doctor communication | 86.80 (19.23 | 90.13 (16.00) | 12.54* |
| Provides easy-to-understand explanations | 3.59 (0.68) | 3.70 (0.56) | 11.70* |
| Listens carefully | 3.63 (0.65) | 3.72 (0.54) | 10.26* |
| Shows respect | 3.69 (0.62) | 3.77 (0.51) | 9.39* |
| Spends enough time | 3.51 (0.74) | 3.63 (0.62) | 11.16* |
| Global rating of personal physician or nurse | 87.37 (17.06) | 89.74 (14.32) | 10.10* |
| Global rating of specialists | 85.70 (18.64) | 89.13 (15.26) | 10.95* |
| Global rating of care received in past 6 months | 79.72 (20.60) | 85.95 (16.26) | 22.12* |
| Global rating of Medicare | 79.84 (23.26) | 82.54 (19.85) | 9.10* |
a
Means provided for the composite measure as well as its underlying items. Ratings on the composites are presented on a 0–100 scale. Ratings on the underlying items are presented on their original 1–4 scale.
*
p < .001