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. Author manuscript; available in PMC: 2017 Mar 22.
Published in final edited form as: J Ambul Care Manage. 2017 Jan-Mar;40(1):26–35. doi: 10.1097/JAC.0000000000000166

Table 2.

Qualitative Data Collection Methods

Method Sampling strategy Number of
resulting
documents
Detail
Observation Convenience
  • Shadowed teams with multiple DM appointments in single day

  • All relevant meetings and trainings, as allowed by clinics

  • As possible when in clinics for meetings or interviews

126 field
notes
  • Shadowed teams at all 11 clinics as they cared for patients with diabetes

  • Observed relevant clinic & team meetings and trainings

  • Informal observations & conversations throughout study

Semi-
structured
interviews
Purposive
  • Sampled for high and low prescribers; MD/DO vs NP/PA; range of enthusiasm for the intervention

34 transcripts
  • Explored the thoughts and opinions of clinic staff as related to the implementation process and the intervention itself.

  • Interviewed 23 PCPs (MD = 15; PA/NP = 8) and 11 RNs

Group
discussions
Purposive
  • Sampled for diversity of staff role across clinics and organizations

8 transcripts
  • Guided discussions that explored within-group opinions as related to the implementation process and the intervention itself.

  • Stand-alone or dedicated time during routine staff meetings

  • 8 separate group discussions divided by clinic role. Participation by a total of 79 staff: 27 PCPs, 16 RNs, 19 MAs, 7 TAs, 6 PCCs, 2 administrative, 2 pharmacists

Diaries by site
coordinators
Not applicable 31 months of
entries
  • Clinic-based study site coordinators (4) wrote weekly entries about the surprises, challenges, solutions, unresolved issues and day-to-day logistics of implementation based on informal observations and discussions.

  • Monthly email exchanges between qualitative researchers and site coordinators to clarify and expand on original entries.

Document
collection
Not applicable 201
documents
  • Relevant clinic & contextual documents (e.g., in-house newsletters, plans to implement health care reform)

  • Communications (e.g., email strings among the study team; outreach to clinics)

Chart review Varied by organization
  • Org A: all patients indicated but not on an ALL medication (195 charts)

  • Org B: purposive sample of patients indicated but not on an ALL medication from 9 providers at 5 (of 6) clinics (100 charts)

  • Org C: List of all patients seen in past 36 months and indicated but not on in all 4 (of 4) clinics, filtered by medical record number; reviewed first 136 (136 charts)

431 unique
patients
  • Goal: Determine why some patients considered indicated for an ALL medication (statin or ACEI/ARB) per intervention logic are not prescribed the medication.

  • One site coordinator at each organization reviewed charts from sample of patients indicated for but not prescribed an ALL medication.

Abbreviations: PCP, Primary care provider; MD, Doctor of Medicine; RNs, Registered nurse; MAs, Medical assistant; TAs, Team assistant, PCC, Patient Care Coordinator; PA, Physician assistant; NP, Nurse practitioner