Figure 2.

Probabilities of taking up breathlessness triggered services (BSs) with different configurations of attributes. Two attributes were fixed: expectation for breathlessness as ‘being more mobile at home & outside and enjoying social activities’ and expectation for health service as ‘having fewer hospital admissions’. Example of BS: (1) general practitioner (GP) surgery, review of non-medicinal treatment only, no additional support and waiting for 8 weeks to have the first appointment; (2) GP surgery, review of non-medicinal treatment and medicinal treatment, no additional support, and waiting for 8 weeks to have the first appointment; (3) GP surgery, review of non-medicinal treatment and medicinal treatment, support from therapists and social workers, and waiting for 8 weeks to have the first appointment; (4) GP surgery, review of non-medicinal treatment and medicinal treatment, support from therapists and social workers, and waiting for 4 weeks to have the first appointment; (5) GP surgery, review of non-medicinal treatment and medicinal treatment, support from therapists and social workers, and waiting for 2 weeks to have the first appointment; (6) home visit by a GP or a nurse, review of non-medicinal treatment and medicinal treatment, support from therapists and social workers, and waiting for 2 weeks to have the first appointment; and (7) visit to outpatient clinic, review of non-medicinal treatment and medicinal treatment, support from therapists and social workers, and waiting for 2 weeks to have the first appointment.