Skip to main content
PLOS One logoLink to PLOS One
. 2023 Jun 2;18(6):e0286669. doi: 10.1371/journal.pone.0286669

A quality management system aiming to ensure regulatory-grade data quality in a glaucoma registry

Shinsuke Wada 1, Satoru Tsuda 2, Maiko Abe 2, Toru Nakazawa 2,3,4,5, Hisashi Urushihara 1,*
Editor: Simon Grima6
PMCID: PMC10237471  PMID: 37267325

Abstract

Background

Disease/patient registries are underutilized despite their multiple advantages over clinical trials in the clinical evaluation of drugs, such as the capacity for long-term curation, provision of patient outcome data in routine clinical practice, and provision of benchmark data for comparison. Ensuring the fit-for-purpose quality of data generated from such registries is important to informing regulatory decision making. Here, we report the construction of a quality management system aiming to ensure regulatory-grade data quality for a registry of Japanese patients with glaucoma to evaluate long-term patient outcomes.

Methods

The quality management system was established by reference to the risk-based approach in the ICH-E6 (R2) recommendations. The following three-component approach was taken: establishment of governance, computerized system validation (CSV), and implementation of risk assessment and control. Compliance of the system with the recommendations of regulatory guidelines relevant to use of the registry was assessed.

Results

Governance by academic collaboration was established. This was followed by the development of a total of 15 standard operating procedures, including CSV, data management, monitoring, audit, and management of imaging data. The data management system was constructed based on a data management plan, which specified data/paper flow and data management procedures. The electronic data capture (EDC) system was audited by an external vendor, and configured and validated using the V-model framework as recommended in the GAMP5 guideline. Informed consent, eligibility assessment and major ophthalmology measurements were determined as Critical to Quality (CTQ) factors. A total of 22 risk items were identified and classified into three categories, and operationalized in the form of a risk control plan, which included training sessions and risk-based monitoring. The glaucoma registry addressed most quality recommendations in official guidelines issued by multiple health authorities, although two recommendations were not met.

Conclusions

We established and configured a quality management system for a glaucoma registry to ensure fit-for-purpose data quality for regulatory use, and to curate long-term follow-up data of glaucoma patients in a prospective manner.

Introduction

Disease/patient registries are powerful tools in the collection and curation of data on the natural history of diseases and patient journey. Unsurprisingly, these registries have recently attracted the attention of the regulatory community. The use of disease registries has informed regulatory decision making, especially in the context of evaluation of post-marketing efficacy and safety of medical products. Disease registries can also serve as an external control arm in clinical trials. Several official sets of guidance on the use of real-world data (RWD), including registry data, have been issued in the United States (US), European Union (EU), and Japan in the last decade [18].

Policies regarding the fit-for-purpose quality of clinical trial data and RWD in regulatory decision making have been discussed around the world. A notable example is the International Council for Harmonization (ICH) documents: the ICH-E6 guideline “Good Clinical Practice (GCP)” revision (R2), issued in November 2016, stipulates that sponsors should implement a system to manage data quality throughout all stages of a clinical trial, and recommends the introduction of a risk-based approach [9]. A reflection paper on GCP renovation stated that the coming ICH-E6 R3 will emphasize the use of RWD, including patient-reported outcomes (PRO), to support regulatory decision making for marketing authorization [10]. In addition, the ICH-E8 (R1) guideline stresses that fit-for-purpose quality should be considered in the use of RWD to support good regulatory decision making [11]. Thus, these various policies acknowledge the importance of disease/patient registries in regulatory use and indicate the importance of ensuring data quality in their development and maintenance. When defining data quality in disease registries, the two most cited quality attributes are completeness and accuracy [12].

Of note, use of disease registries for new drug applications (NDAs) have been limited to the cases for a few orphan drugs, including cerliponase alfa and defibrotide sodium [13, 14]. As long-term randomized controlled trials are not the design of choice for studies assessing PROs, disease registries may supplement experimental studies with long-term and/or PRO data collected in routine practice. Indeed, PRO measures are essential to incorporating the perceived value of a treatment even for common diseases from the patient’s perspective in benefit/risk assessment. One disease area that might benefit from regulatory use of a disease registry is glaucoma. Glaucoma is a common ophthalmological disease which is characterized by degeneration of the optic nerve and subsequent visual impairment. It affects more than 76 million people around the world [15]. Both quality of vision (QOV) and quality of life (QOL) are impaired. Moreover, approximately 10% of patients experience bilateral blindness, making it the leading cause of irreversible blindness in the world [16, 17]. Emerging treatment modalities of neuroprotective agents targeting the optic nerve and retinal blood flow are attracting attention [1820]. Accordingly, the importance of collecting and evaluating long-term, multiple clinical and PRO data—including glaucoma visual field and blood flow—in clinical development for new glaucoma therapies is now firmly recognized.

Here, we report a quality management system constructed for a Japanese glaucoma registry (UMIN000037627) as a platform for collecting data on the patient journey with regulatory-grade quality. We also assessed the compliance of this system with recommendations in several regulatory guidelines on the use of RWD issued in the US, EU and Japan.

Methods

Defining the registry’s goal and purpose

The glaucoma registry aimed to curate clinical test and PRO findings in patients with glaucoma and provide longitudinal data with regulatory-grade quality. Further, the registry data was intended to serve as a potential historical control for comparison with glaucoma patients treated with investigational drugs in future single-arm clinical trials.

Establishing quality management system

The quality management system for the glaucoma registry was constructed based on a risk-based approach according to the recommendations of the ICH-E6 (R2) guideline, principally by the inclusion of three components: establishment of governance, computerized system validation (CSV), and implementation of risk assessment and control (Fig 1).

Fig 1. Construction of a quality management system for the glaucoma registry.

Fig 1

Quality management system for the glaucoma registry consisted of 3 components: establishment of governance, computerized system validation, and risk assessment and control.

Establishment of governance

In accordance with the Agency for Healthcare Research and Quality (AHRQ) “Registries for Evaluating Patient Outcomes: A User’s Guide: 4th Edition”, governance for the registry was defined as a formalized structure or plan for managing the registry and guiding decision making related to registry funding, operations, and dissemination of information [6]. We operationalized the governance framework in the form of an organization and standard operational procedures (SOPs) which were developed and implemented specifically for the registry. The protocol was developed to identify registry-specific requirements, including target subjects, sample size, ophthalmology measurements, and visiting schedule. The data management system and plan were developed to manage data items and the quality required for the glaucoma registry. The data management system consisted of an electronic data capture (EDC) system and imaging data repository.

Computerized system validation

A computerized system, including the EDC system, was created for the registry to record and store the data curated for the glaucoma registry. It was validated by reference to the Good Automated Manufacturing Practice version 5 (GAMP5) guideline, the global standard of CSV for clinical trials in compliance with GCP [21]. The GAMP5 guideline recommends that the process of CSV starts with a vendor audit and that the computerized system should be validated through the V-model framework (Fig 2). The vendor audit was performed with reference to the GAMP5 guideline and the electronic records and electronic signatures (ER/ES) guideline; this was done because the EDC system would impact the quality and integrity of data collected in the registry, and the EDC system should therefore be reviewed against GCP standards as to whether it would allow the project goals to be achieved [21, 22].

Fig 2. V-model framework for computerized system validation.

Fig 2

The V-model is a known validation process framework for computerized systems, and is recommended in GAMP 5. The left side of the "V" represents the decomposition of requirements and creation of system specifications. The right side of the "V" represents the integration of parts and their validation, which consists of functional testing and user acceptance testing (UAT).

Risk assessment and control

In accordance with the stepwise procedures recommended in the ICH E6 (R2) guideline, risk assessment started with determining the “critical data and process” for a given study. This is a similar concept to the “critical to quality (CTQ) factors” proposed in the ICH E8 (R1) guideline [11]. CTQ factors are those data items and study processes which are essential to ensure the integrity and reliability of study conclusions and the protection of trial participants. Risk is defined as errors and biases which potentially jeopardize the CTQ factors. After the risk items for the present registry were identified, each was subsequently graded as high, middle, or low in terms of probability (i.e. likelihood of errors occurring), impact (i.e. impact of such errors on human subject protection and the reliability of results), and detectability (i.e. extent to which such errors would be detectable), in accordance with the Risk Assessment Categorization Tool (RACT) recommendation for clinical trials by TransCelerate [23]. For each risk item, a total risk score was calculated and used to classify the risk item as high (10 to 27 points), medium (4 to 9 points), or low risk (1 to 3 points).

The risk control plan in this registry included training and risk-based monitoring. The latter is an adaptive approach that directs monitoring focus and activities to those areas having the greatest potential to impact subject safety and data quality. The study protocol and monitoring plan specified the frequency and interval of on-site and/or central (remote) monitoring, and determined the required intensity of monitoring for each risk item in accordance with its risk score; if the risk item was classified as high risk, intensive monitoring was required, including source data verification (SDV) for all relevant data as specified in the study monitoring plan. These risk items were also reflected in development of the training programs and configuration of automated edits of the EDC, after the consideration of weighting by their scores.

Compliance with the recommendations of regulatory guidelines

Compliance of the quality management system in the glaucoma registry with the following regulatory guidelines relevant to the use of RWD was assessed: 1) US Food and Drug Administration (FDA), Use of Real-World Evidence to Support Regulatory Decision-Making for Medical Devices [4]; 2) European Medicines Agency (EMA), Discussion paper: Use of patient disease registries for regulatory purposes–methodological and operational considerations [5]; 3) International Medical Device Regulators Forum (IMDRF), Tools for Assessing the Usability of Registries in Support of Regulatory Decision-Making [24]; and 4) Japanese Ministry of Health, Labour and Welfare (MHLW), Points to Consider for Ensuring the Reliability in Utilization of Registry Data for Applications [8]. These guidelines relate to the data quality and integrity of patient registries and were the currently available regulatory documents as of August 2022. The quality management system in the glaucoma registry was evaluated against each recommendation in each of these guidelines.

Results

Quality management system

Establishment of governance

The glaucoma patient registry project was initiated in April 2018 (Fig 3). An organization to control the governance and management of the registry was established by collaboration between Tohoku University and Keio University. Considering a small number of study sites, the system owner was fully responsible for supervising the whole project of the present registry, and we sought a simple governance structure without establishing the steering committee as suggested by AHRQ guidance [6]. Almost all the foreseeable operations of the registry including change control have already been operationalized in the form of the SOPs and manuals. Outstanding issues and unpredictable changes in the operations and surrounding environment of the registry were to be discussed among the system owner, study manager, data manager and CSV manager on ad hoc basis, if applicable. An opportunity of patient involvement in planning and advising development of the registry was not afforded while VFQ-25 was adopted as the key PRO measurement.

Fig 3. Overall timeline for building the glaucoma registry.

Fig 3

Abbreviations: CSV, computerized system validation; DM, data management; EDC, electronic data capture; SOP, standard operating procedure.

A total of 15 SOPs were developed for procedures including CSV, data management, monitoring, audit, management of imaging data and others in order to ensure that operations are carried out appropriately in compliance with the AHRQ publication and GAMP5 guidance (Table 1). The manual of the SOP management procedure (L1-THO-SOP-001) stipulated that a system owner (Prof. Toru Nakazawa of Tohoku University) was responsible for determining, developing and maintaining a set of relevant SOPs for operation of the registry. As stipulated in the SOP of CSV policy (L1-THO-SOP-006), the system owner was assigned as ultimately responsible for the availability and maintenance of the computerized system, and fully responsible for owning and overseeing the registry. Two further personnel were then assigned: an SOP manager was assigned to manage and number the approved SOPs with a unique ID (L1-THO-SOP-004), and a study manager was assigned as responsible for conducting the study and managing the quality of the registry. The study manager additionally assigned a data entry operator (L1-THO-SOP-008), imaging data manager (L1-THO-SOP-011), document manager (L1-THO-SOP-004), auditor (L1-THO-SOP-010), monitor (L1-THO-SOP-009), data manager (L1-THO-SOP-008), and CSV manager (L1-THO-SOP-007), who were considered essential to ensuring that the registry’s quality management system was implemented with regulatory grade quality (Fig 4). The qualification requirements and designation process for the managers of particular procedures were defined in each SOP.

Table 1. List of standard operating procedures for quality management systems.
Document ID Document name Date of issue
L1-THO-SOP-001 SOP management procedure manual 24-Dec-2019
L1-THO-SOP-004 Document management procedure manual 24-Dec-2019
L1-THO-SOP-002 Risk assessment procedure manual 5-Jul-2018
L1-THO-SOP-003 Vendor audit procedure manual 5-Jul-2018
L1-THO-SOP-005 EDC user management manual 24-Dec-2019
L1-THO-SOP-006 CSV policy 24-Dec-2019
L1-THO-SOP-007 CSV procedure manual 24-Dec-2019
L1-THO-SOP-008 Data management procedure manual 21-Feb-2020
 L1-THO-MAN-001  CRF data entry manual 22-May-2020
 L1-THO-MAN-002  EDC operation manual 22-May-2020
L1-THO-SOP-009 Monitoring procedure manual 1-Mar-2019
 L1-THO-MAN-003  Risk assessment for risk-based monitoring manual 11-Apr-2020
L1-THO-SOP-010 Audit procedure manual 1-Mar-2019
L1-THO-SOP-011 Imaging data management procedure manual 20-Sep-2019
L1-THO-SOP-012 Equipment quality control procedure manual 20-Sep-2019

Abbreviations: CRF, case report form; CSV, computerized system validation; EDC, electronic data capture; SOP, standard operating procedure

Fig 4. Organization body for the glaucoma registry.

Fig 4

The system owner was fully responsible for owning and overseeing the registry. The study manager was responsible for conducting the study and managing the quality of the registry. The auditor was independent from the study team.

The target subjects of the registry were set as Japanese glaucoma patients aged 20 years or older who met the eligibility criteria of the protocol. The target sample size was 3000 subjects, and the planned enrollment period was 5 years. The protocol scheduled that the timing of data capture of ophthalmology measurements should be every 4 months (visit window: +/- 1 month) after enrollment of the patient, and should include intraocular pressure, fundoscopy, stereo-fundoscopy, visual field, laser speckle flowgraphy (LSFG), optical coherence tomography (OCT), visual acuity. Further, refractometry, axial length, anterior segment OCT and administration of the QOL questionnaire of the 25-item National Eye Institute Visual Function Questionnaire (VFQ-25) should be scheduled every 12 months (visit window: +/- 1 month). Patient demographic data and medical history were collected at baseline (S1 File). The protocol for the registry was reviewed and approved by the ethical review committees of Tohoku University (Approval No. 2018-1-987) and Keio University (Approval No. 191114–1). An informed consent document was prepared based on the protocol and in compliance with local ethical guidelines for medical and biological research involving human subjects [25]. The designated investigators recruited the glaucoma patients in the routine care setting at the study sites. Minimal exclusion criteria were set to allow consecutive patient enrollment in the registry and the investigators registered the eligible patients after they had provided a written informed consent prior to their entry to the registry.

The data management plan consisted of data/paper flow and data management procedures developed in accordance with the data management procedure manual (SOP L1-THO-SOP-008). The data/paper flow illustrated the sources, types, and specifications of the data and materials to be captured for the registry. The data fields of patient background (e.g. sex, birth date, type of glaucoma/diagnosed date, concomitant therapy, and medical history), vital signs, and ophthalmology measurements in the EHR were defined according to the study protocol and data management plan. The VFQ-25 questionnaire was administered to patients and collected in paper format. The data from these source documents were manually transcribed into the EDC by the data entry operators. Imaging data from the ophthalmology measurements were stored separately and linked with the Medrio EDC data via a unique registry ID (Fig 5). The data management procedures included data review by the data manager, query resolution, and data base lock and release.

Fig 5. Data flow diagram for the glaucoma registry.

Fig 5

Abbreviations: CRF, case report form; DBP, diastolic blood pressure; EDC, electronic data capture; HR, heart rate; LSFG, laser speckle flowgraphy; OCT, optical coherence tomography; SBP, systolic blood pressure; SOP, standard operating procedure; VFQ, Visual Function Questionnaire.

The SOP of EDC user management manual (L1-THO-SOP-005) provided the policy and procedures to control data access for EDC users of the registry. The data access policy allowed only the designated EDC users to have access to the data captured in the field of the EDC according to the user’s roles. For example, the investigators are able to only edit the data of their own site. The procedures for data-lock and export to generate research dataset was stipulated for investigations within the study team. We have not provided the SOP for provision of the registry data to investigators outside of the current research organization.

Computerized system validation

We decided that the data management system should be constructed based on Medrio EDC (R39.3), a cloud-based EDC platform (Medrio Inc., San Francisco, CA, US). Medrio EDC is 21 CFR Part 11-compliant, meaning that it is GCP-compliant and has an audit-trail function. The vendor was audited by EP-Techno Co., Ltd. via remote postal audit independently from the study team in accordance with the vendor audit procedure manual (SOP L1-THO-SOP-003). EP-Techno developed a list of questionnaires based on the GAMP5 and ERES guidelines [21, 22] and sent them to Medrio Inc. by postal mail. Medrio Inc. then completed the questionnaires and returned them to EP-Techno by mail with supporting documents. As the vendor audit reported that no items required improvement, we finally confirmed the adoption of Medrio EDC as the EDC system for the glaucoma registry.

The V-model framework was used to validate the EDC system in the following 5 steps: 1) determine the user requirements specification, 2) determine the functional specification, 3) configuration, 4) functional testing, and 5) user acceptance testing (UAT) in accordance with the CSV procedure manual (SOP L1-THO-SOP-007). The user requirement specification was determined based on the data specifications according to the study protocol and data/paper flow. The functional specification described the data collection formats and structures while maintaining compatibility with the standards set by the Clinical Data Acquisition Standards Harmonization (CDASH) [26], except for examinations and diagnostic images specific for ophthalmology. The CSV manager configured the EDC system according to the functional specification. We referred to the definitions of the data elements and fields for ophthalmology tests used in existing clinical trials of glaucoma, considering that the data of the present registry might be used for an external control arm in clinical trials. A total of 183 data fields were configured as placeholders for study measurement. 91 automated edits (e.g. skip logic and range check) were configured to check errors in data entry into the EDC system. The designated validator within the study team executed the prespecified functional tests and user acceptance tests. The functional tests consisted of 11 test items to verify whether the configured EDC system functions as determined by the specifications (S1 Table). All 11 test items of the functional test were passed on January 15th 2020. Following this, the validator executed the UAT under a prespecified scenario consisting of 12 test items to verify the processes, including user account activation, data inputs, query solution, and report output (S1 Table). All 12 test items of the UAT were passed on January 23rd 2020. The validation report was completed on January 30th 2020, allowing the completion of CSV for the EDC system to be declared. This was followed by approval of the EDC system to begin operations (i.e., GoLive).

Risk assessment and control

Informed consent, eligibility assessment and major ophthalmology measurements were determined as CTQ factors to achieve the goal of the registry in accordance with the risk assessment procedures described in the risk-based monitoring manual (SOP L1-THO-MAN-003). From the perspective of clinical relevance in evaluating glaucoma therapies, the major ophthalmology measurements included ocular pressure, visual field, visual acuity, and OCT. Quality standards were operationalized based on these CTQ factors as follows: for major ophthalmology measurements, “error and missing data are not detected after study participation”; for informed consent, “make sure that all study participants have provided informed consent through appropriate procedures”; and for eligibility assessment, “study participants meet all eligibility criteria stipulated in the protocol”.

A total of 22 risk items were identified during the conduct of the study. These were subsequently classified into three risk categories according to the RACT method, namely as high (2 items), medium (13 items), and low (7 items) risk, after following the procedures in SOP L1-THO-MAN-003. Those risks which potentially affect the CTQ factors were classified as high risk, and included missing data in the major ophthalmology measurements without an appropriate medical reason (risk score: 12) and data entry errors in the major ophthalmology measurements (risk score: 12) (Table 2). The risk items rated 12 were related to the CTQ factors of major ophthalmology measurements.

Table 2. Risk assessment.
ID Risk Category Risk assessment
Impact Probability Detectability Risk score
1 Registration without consent Informed consent High Low Medium 6
2 Not obtaining consent in the appropriate version Informed consent High Low Medium 6
3 No signature on consent document Informed consent High Low Medium 6
4 Lost signed consent document Informed consent High Low Medium 6
5 Mis-registration of patient Registration High Low Difficult 9
6 Not filling out list of registration Registration Low Low Medium 2
7 Delay in registration Registration Low Medium Easy 2
8 Registration of ineligible patient Registration High Low Medium 6
9 Lost to follow-up Registration High Low Easy 3
10 Missing major measurement without appropriate medical reasons Examination High Medium Medium 12
11 Missing non-major measurement without appropriate medical reasons Examination Low Medium Medium 4
12 Protocol deviation of measurement Examination Medium Low Difficult 6
13 Defects in equipment Examination Medium Low Difficult 6
14 Data entry errors for major measurement Case report form High Medium Medium 12
15 Data entry errors for non-major measurement Case report form Low Medium Medium 4
16 Delay in data entry Case report form Low High Easy 3
17 Delay in query response Case report form Low High Easy 3
18 Delay in storing imaging data Imaging Low Medium Medium 4
19 Inconsistencies in the source document Source document Medium Low Difficult 6
20 Lost or discarded source document Source document High Low Medium 6
21 Registration from non-approved hospital Administrative procedure High Low Easy 3
22 Not approved by the Ethics Committee for initiation of study Administrative procedure High Low Easy 3

Training was conducted at a start-up meeting held on July 5th 2020, with participation by 20 study staff of the registry. The study manager instructed participants about the registry’s goal, eligibility criteria, and schedule of ophthalmology measurements in the protocol. The training session lasted about 1 hour. Study staff completed the SOP training for their relevant procedures by self-training. The first EDC user training was also held at the start-up meeting for data entry operators, investigators and monitors in accordance with the EDC user management manual (SOP L1-THO-SOP-005). Ad-hoc user training is performed when the manuals of CRF data entry or EDC operation are revised and when a new study staff joins, and as deemed necessary in regard to the issues found at regular monitoring. Further, the equipment quality control procedure manual (SOP L1-THO-SOP-012) requires quality control inspection of test equipment used in primary laboratory measurements included in risk items ID 10 to 13 at least every 6 months to prevent missing data due to equipment malfunction.

A monitoring plan for the registry was developed in accordance with SOPs L1-THO-SOP-008 “Data management procedure manual”, L1-THO-SOP-009 “Monitoring procedure manual” and the study protocol. To reduce the chance of data errors in the major ophthalmology measurements and to ensure agreement of the data between the source documents and the EDC, the monitoring plan pre-specified regular on-site monitoring by a designated site monitor at least every 3 months to perform source data verification (SDV) for all key data fields, including ocular pressure, visual field, visual acuity, and OCT. Remote monitoring by the data manager was planned to monitor compliance to the protocol through the EDC system, especially focusing on errors, missing and inconsistency of the data at the frequency of at least every 3 months. The automated edits to detect missing data for these key measurements (ID 10, 14) were configured to support regular and effective remote monitoring. This frequency of monitoring was determined with consideration to the fact that patient visit interval for the registry is 4 months.

Compliance with the recommendations of regulatory guidelines

The glaucoma registry met 15 of 16 check items in the FDA guidance document ‘Use of Real-World Evidence to Support Regulatory Decision-Making for Medical Devices’; 22 of 27 check items in the EMA discussion paper ‘Use of Patient Disease Registries for Regulatory Purposes–Methodological and Operational Considerations’; 10 of 15 check items in the IMDRF technical document ‘Tools for Assessing the Usability of Registries in Support of Regulatory Decision-Making’; and 10 of 13 check items in the MHLW notification ‘Points to consider for Ensuring the Reliability in Utilization of Registry Data for Applications’ (Table 3). After the exclusion of inapplicable recommendations, the glaucoma registry did not meet two recommendations common to these guidelines. The first missing item was a common definitional framework (i.e., data dictionary), which was recommended in all four guidelines. The present registry does not include data coding dictionaries for the collection of adverse health events and coding of ophthalmology test measurements. The second item was policy on securing transparency (i.e., to make information about registry operations public and readily accessible to any interested party), which was recommended in the IMDRF and MHLW guidelines. In the present registry, we have partially addressed the latter by stipulating a method for disclosing information and publication of the registry in the protocol, and have accordingly disclosed information on registry holders, funding source, and purpose of the registry via the University Hospital Medical Information Network Clinical Trials Registry (UMIN-CTR) (Study ID: UMIN000037627), a clinical trial registry which complies with the requirements of the International Committee of Medical Journal Editors (ICMJE) and is accessible in the public domain. Details of compliance with the check items in each guideline are shown in S2 Table.

Table 3. Assessment summary of recommendations related to data quality addressed in the regulatory guidelines.

Regulatory guideline Number of Recommendations
Total Addressed in the registry Not addressed in the registry Not applicable to the registry
FDA- Use of Real-World Evidence to Support Regulatory Decision-Making for Medical Devices 16 15 1 0
EMA- Discussion paper: Use of patient disease registries for regulatory purposes—methodological and operational considerations 27 22 1 4
IMDRF- Tools for Assessing the Usability of Registries in Support of Regulatory Decision-Making 15 10 2 3
MHLW- Points to Consider for Ensuring the Reliability in Utilization of Registry Data for Applications 13 10 2 1

Abbreviations: EMA, European Medicines Agency; FDA, Food and Drug Administration; IMDRF, International Medical Device Regulators Forum; MHLW, Ministry of Health, Labor and Welfare

Patient enrollment in the present glaucoma registry

As of August 2022, a total 165 patients had been enrolled in the present glaucoma registry at two study sites (Tohoku University Hospital and Seiryo Eye Clinic). The glaucoma registry was initiated at Tohoku University Hospital in April 2018, and Seiryo Eye Clinic subsequently joined in May 2020. The study manager assessed that the addition of a new study site would not affect the quality of the registry, on the grounds that the new site (Seiryo Eye Clinic) had sufficiency and sustainability in equipment and study staff available for the registry. As monitors and data entry operators at Tohoku University who were familiar with the protocol and procedure of the registry were able to conduct study operations at Seiryo Eye Clinic under established regional cooperation efforts between these sites, additional protocol training and EDC user training were not required or held.

Additional minor post-launch changes in the quality management system included a direct data import function from EHR systems to Medrio EDC by bulk-upload, which is equipped as a standard function of Medrio EDC. The change control process included the validation and assessment of the newly added functions, in accordance with the pre-determined CSV process of the SOP.

Discussion

Here, we report the construction and operation of a registry for glaucoma, a common disease, with the particular aim of building a quality management system which ensures regulatory-grade data quality using a risk-based approach.

A priori establishment of registry governance during the planning stage is essential to ensuring the built-in quality of data management systems, as recommended by EMA and MHLW [5, 8]. In addition, the AHRQ “Registries for Evaluating Patient Outcomes: A User’s Guide: 4th Edition” stresses the importance of governance, and notes that registry governance can take many forms depending on the purpose of the registry, and that the goal of governance is to provide a mechanism for individuals to work together to achieve the goals of registry [6]. We developed a governing organization for the registry in accordance with the recommendations of the AHRQ publication. This organization was established in the form of formal collaborative research among academic organizations. The advantage of collaboration among academic organizations is that different expertise and skills in clinical, RWD, and data management available within each organization can complement each other.

Prior development of SOPs is also critical to ensuring better governance of a registry and to implement good quality management, particularly when regulatory submission of the registry data is intended. The ICH E6 (R2) guideline stresses the importance of implementing and maintaining a quality control system through SOPs to ensure compliance with the protocol and GCP [9]. In addition, the EMA’s discussion paper “Use of patient disease registries for regulatory purposes–methodological and operational considerations” recommends that SOPs and work instructions be developed and followed to assure the data quality of a patient registry [5]. However, no official guidance provides a list of essential SOPs specific for operating a registry. We therefore developed a total of 15 SOPs to construct and operate the quality management system of the registry, in accordance with the AHRQ publication and GAMP5 guidance. Our present report may therefore serve to provide a reference list of SOPs necessary for disease registries intended for regulatory submission.

We found that the glaucoma registry addressed most of the quality recommendations in the official guidelines issued by multiple health authorities, with the exception of two recommendations that were not met. The first exception concerned the use of a coding dictionary. The purpose of the registry is to capture the patient journey in glaucoma; it is neither a medical product registry nor designed to collect data about adverse drug reactions, both of which necessitate the use of a coding dictionary for analysis. Moreover, as the types of ophthalmology tests performed were fixed and their results were numeric, coding of test methods was not necessary. An automated coding function was accordingly not provided in the data management system for the glaucoma registry, considering cost-benefit balance. Instead, manual coding of complications and medications is planned using MedDRA and WHO Drug Dictionary for regulatory activities independently of the EDC system when an analysis dataset is created in accordance with the data management plan [27, 28].

The second exception concerned the establishment of a policy to ensure transparency. The AHRQ publication stresses the importance of transparency because it contributes to public and professional confidence in the scientific integrity and validity of registry processes [6]. The MHLW notification “Points to Consider for Ensuring the Reliability in Utilization of Registry Data for Applications” recommends that registry holders specify and publish policies on these matters (e.g. conflict of interest, operation and management system of registry holders, funding of the registry, purpose of the registry, disclosure of data) to ensure transparency in the operation and management of the registry [8]. The IMDRF’s publication “Tools for Assessing the Usability of Registries in Support of Regulatory Decision-Making” advises that transparency is enhanced through the establishment and continuous maintenance of a publicly accessible website [24]. However, as the present registry has partially addressed these regulatory guideline requirements, we have no plan to run a publicly accessible website for the purpose of this glaucoma registry.

Procedures for change control should be in place before the start of patient enrollment and available throughout operations, similarly to the management of changes required for healthcare database maintenance [29]. Registries are in general designed to collect long-term follow-up and outcome data in a defined manner, including a variety of PROs and test results, while maintaining data quality standards. On the other hand, registries often evolve as emerging data elements and new study sites are added and need to accommodate various foreseeable as well as unforeseeable changes with regard to operations and funding resources resulting from changes in the research ecosystem in which they operate. Change controls should also consider changes in IT environment, including version control of platform software such as EHRs and data storage systems at study sites, coding nomenclature, and data management systems. While maintaining the quality of data in registries is the highest priority, the above changes have the potential to jeopardize quality, especially in terms of the reproducibility and longitudinality of the data. For example, when new participating study sites are added to the registry, procedures for site selection and training should be standardized through SOPs to ensure that data collection and quality are maintained at the same level before the new site is initiated.

Of particular note, this is the first academia-initiated glaucoma registry aiming to ensure regulatory-grade data quality in Japan. All study procedures were documented a priori, and standardized by the documentation of construction and operations for the whole registry project from its initiation. The quality of the registry was designed to meet the project goal, namely to ensure a level of data quality suitable for regulatory use as a historical comparator for single-armed clinical trials with new therapeutic agents. We trust that this report will serve as a reference case for the future design and construction of registries of regulatory-grade quality, and expect that the regulatory use of RWD, including in disease registries, will be accelerated to eliminate unmet medical needs.

Conclusions

We established a quality management system for a glaucoma registry to ensure that the registry’s data quality was both suitable for regulatory purposes, and allowed the prospective collection of long-term follow-up data of glaucoma patients.

Supporting information

S1 Table. Contents of functional tests and user acceptance tests.

(DOCX)

S2 Table. Assessment of addressed recommendations related to data quality in the regulatory guidelines.

(DOCX)

S1 File. Protocol synopsis: The glaucoma patient registry.

(DOCX)

Acknowledgments

The authors are grateful to Mr. Mitsuhide Yoshida and Mr. Keiya Inoue for their contribution as monitor or validator for the quality management system of the registry. We also thank Dr. Guy Harris of DMC Corp. (www.dmed.co.jp) for his support with the writing of the manuscript.

Data Availability

All relevant data are within the paper and its Supporting information files.

Funding Statement

The authors received no specific funding for this work.

References

Decision Letter 0

Simon Grima

20 Mar 2023

PONE-D-23-02739Design and implementation of a quality management system for a glaucoma registry to ensure the collection of data of regulatory-grade qualityPLOS ONE

Dear Dr. Urushihara,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

Please submit your revised manuscript within May 04 2023 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file.

Please include the following items when submitting your revised manuscript:

  • A rebuttal letter that responds to each point raised by the academic editor and reviewer(s). You should upload this letter as a separate file labeled 'Response to Reviewers'.

  • A marked-up copy of your manuscript that highlights changes made to the original version. You should upload this as a separate file labeled 'Revised Manuscript with Track Changes'.

  • An unmarked version of your revised paper without tracked changes. You should upload this as a separate file labeled 'Manuscript'.

If you would like to make changes to your financial disclosure, please include your updated statement in your cover letter. Guidelines for resubmitting your figure files are available below the reviewer comments at the end of this letter.

If applicable, we recommend that you deposit your laboratory protocols in protocols.io to enhance the reproducibility of your results. Protocols.io assigns your protocol its own identifier (DOI) so that it can be cited independently in the future. For instructions see: https://journals.plos.org/plosone/s/submission-guidelines#loc-laboratory-protocols. Additionally, PLOS ONE offers an option for publishing peer-reviewed Lab Protocol articles, which describe protocols hosted on protocols.io. Read more information on sharing protocols at https://plos.org/protocols?utm_medium=editorial-email&utm_source=authorletters&utm_campaign=protocols.

We look forward to receiving your revised manuscript.

Kind regards,

Simon Grima, PhD

Academic Editor

PLOS ONE

Journal Requirements:

When submitting your revision, we need you to address these additional requirements.

1. Please ensure that your manuscript meets PLOS ONE's style requirements, including those for file naming. The PLOS ONE style templates can be found at 

https://journals.plos.org/plosone/s/file?id=wjVg/PLOSOne_formatting_sample_main_body.pdf and 

https://journals.plos.org/plosone/s/file?id=ba62/PLOSOne_formatting_sample_title_authors_affiliations.pdf

2. Thank you for stating the following in the Competing Interests section: 

"I have read the journal's policy and the authors of this manuscript have the following competing interests: SW is an employee of Pfizer R&D Japan, and SW is also a graduate student at Keio University and contributed to the present study independent of Pfizer R&D Japan.

HU received research grants from Senju Pharmaceutical Co.,Ltd. The funder had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.

The other authors have declared that no competing interests exist." 

Please confirm that this does not alter your adherence to all PLOS ONE policies on sharing data and materials, by including the following statement: "This does not alter our adherence to  PLOS ONE policies on sharing data and materials.” (as detailed online in our guide for authors http://journals.plos.org/plosone/s/competing-interests).  If there are restrictions on sharing of data and/or materials, please state these. Please note that we cannot proceed with consideration of your article until this information has been declared. 

Please include your updated Competing Interests statement in your cover letter; we will change the online submission form on your behalf.

[Note: HTML markup is below. Please do not edit.]

Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

Reviewer #2: No

**********

2. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: N/A

Reviewer #2: No

**********

3. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #2: No

**********

4. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: Yes

Reviewer #2: No

**********

5. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: Thank you for submitting this manuscript which would be a useful addition to the literature that is accumulating on the quality assessment of disease registries that collect real world data. The focus of the work over here is to compare the quality of a registry against the criteria set by a number of international bodies for a registry to function as a suitable data resource for regulatory purposes. The authors show that their glaucoma registry ticks the majority of criteria and in the process provide a blue print that can be followed by other registries.

The manuscript would be further enhanced if the authors can consider the following points:

- can the authors provide further information on the quality assurance process - specifically, how often do they propose to perform source data checks and will those exercises as well as do these exercise need to be performed remotely or physically.

- the authors explain that the registry has protocols for data access but it seems that these are for those using the registry. They do not make it clear as to what is the protocol for data access by the wider group of investigators who may or may not be users of the registry. Its not clear as to what is the data access policy for research.

- on the point of governance, it is unclear as to who is in the steering committee and how is this managed

- data harmonisation - it seems that the registry has several uniques fields which are preclude it from data harmonisation; I think this needs some greater discussion; how were these fields created and who provided the guidance. Given that there may be several glaucoma registries in the world, did the investigators investigate the level of consensus amongst experts before embarking on the development of fields.

- it is unclear as to whether patients have been involved in advising on the contents

- training sessions - how often have these been planned for users

- I believe that the supplementary tables (esp table 2) are possibly more important than some of the figures which have been included in the main text as they constitute actual results.

Reviewer #2: 1. Please find a suitable title, because it is very poorly framed. It appears that the researcher doesn’t know how to encapsulate the entire idea in the title.

2. Reduce the overall length if the abstract and I am also not happy with the English. There is a need to improve style of writing. And also club the entire abstract and remove the headings given in the abstract.

3. The first line of the introduction is poorly written….. Disease/patient registries are……….

4. I am not even happy with the entire structure of introduction. The very important feature of an introduction is the background and the importance is missing.

5. RM is also very week and only focuses on curate clinical test and PRO findings in patients with 128 glaucoma and provide longitudinal data. How the three component approach will help in solving the problem. What is the sample design, the procedure for reaching to the target audience is also not clear.

6. Analysis, Findings conclusions are the weaker sections of this research work.

7. Kindly rewrite the entire paper

**********

6. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files.

If you choose “no”, your identity will remain anonymous but your review may still be made public.

Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy.

Reviewer #1: Yes: S. Faisal Ahmed

Reviewer #2: Yes: KIRAN SOOD

**********

[NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.]

While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step.

<quillbot-extension-portal></quillbot-extension-portal>

PLoS One. 2023 Jun 2;18(6):e0286669. doi: 10.1371/journal.pone.0286669.r002

Author response to Decision Letter 0


11 May 2023

Reviewer #1 and #2: We have attached the response letter and incorporated your suggestions into the revision. They were very helpful. Thank you.

Attachment

Submitted filename: Response to Reviewers_20230509.docx

Decision Letter 1

Simon Grima

22 May 2023

A quality management system aiming to ensure regulatory-grade data quality in a glaucoma registry

PONE-D-23-02739R1

Dear Dr. Urushihara,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at http://www.editorialmanager.com/pone/, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at authorbilling@plos.org.

If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

Kind regards,

Simon Grima, PhD

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

Reviewers' comments:

Acceptance letter

Simon Grima

25 May 2023

PONE-D-23-02739R1

A quality management system aiming to ensure regulatory-grade data quality in a glaucoma registry

Dear Dr. Urushihara:

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department.

If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact onepress@plos.org.

If we can help with anything else, please email us at plosone@plos.org.

Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Professor Simon Grima

Academic Editor

PLOS ONE

Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 Table. Contents of functional tests and user acceptance tests.

    (DOCX)

    S2 Table. Assessment of addressed recommendations related to data quality in the regulatory guidelines.

    (DOCX)

    S1 File. Protocol synopsis: The glaucoma patient registry.

    (DOCX)

    Attachment

    Submitted filename: Response to Reviewers_20230509.docx

    Data Availability Statement

    All relevant data are within the paper and its Supporting information files.


    Articles from PLOS ONE are provided here courtesy of PLOS

    RESOURCES