Abstract
Influencer marketing has become an outstanding method that entrepreneurs use to enhance their value by collaborating with popular social media users. Numerous researchers have explained that influencer marketing's success relates to consumers' strong perception of information credibility and advertisement. The researchers conducted an online survey of 328 Vietnamese social media users to investigate how food vloggers impact their followers. The major practical technique for data analysis was structural equation modeling (Smart PLS-SEM), and eight key hypotheses were tested. The findings indicate that advertising content value positively impacts viewers' attitudes. Influencers' attractiveness affects viewers' attitudes toward videos, and influencers' expertise and similarity impact viewers' attitudes toward the featured brand. Viewers' attitudes positively influence their social commerce intentions. This study shapes the performance of food vloggers in advertising content value and information credibility, providing an in-depth analysis of the impact of food vloggers on their followers. The results of this study provide advertisers and marketers with insights into the performance of food vloggers.
Keywords: Food vlogger, Advertising content value, Influencer credibility, Viewer's attitude, Social commerce intention
1. Introduction
Vietnamese people use social media platforms heavily for entertainment and information, with a large percentage actively using them. According to a report on digital trends, with a population of 97.75 million in 2021, the high percentage of social media users indicates that a significant portion of the population in Vietnam is actively engaged on social media. Approximately 73.65% of the Vietnamese population, or about 70.3% of those with internet access, actively use social media [1]. This trend has given rise to social commerce as a new delivery platform that leverages social media to perform various business operations. Social media influencers have emerged as a powerful tool for businesses, particularly in the food and beverage industry. However, research on Vietnamese social media influencers, specifically food vloggers, is limited, and little is known about their impact on audience attitudes and intentions toward social commerce.
Previous studies have examined the impact of social media influencers on viewers and customers in general [[2], [3], [4]]. However, few studies have focused on specific influencers and their content. For instance, previous studies explored the characteristics that influence influencer marketing credibility [4] and how advertising and credibility of social media influencers impact their attitudes [2]. However, they did not concentrate on a particular influencer. Similarly, while the effect of social media influencers on purchasing intention has been studied, social media influencers were only mentioned generally [3]. However, the different video content posted by influencers on specific topics may affect customers differently. Therefore, this study focused on food-related content posted by social media influencers to analyze the impact of food influencers on social media users.
On the other hand, the study applies the social cognitive theory to understand social media users' behavior [[5], [6], [7]]. According to this theory, individuals learn through observing others, especially those they perceive as having expertise or authority in a particular domain [5]. Food vloggers can be seen as experts in the field of food and cooking, and their followers may learn and adopt their attitudes and behaviors related to food and brand preferences. Social cognitive theory can help explain the mechanism behind how food vloggers influence their followers and how this influence leads to social commerce intentions [8].
Vietnam's burgeoning social media and social commerce phenomenon has garnered considerable attention in recent years. However, the intricate nuances of how food vloggers wield their influence over their audiences remain shrouded in mystery. Against this backdrop, the present study endeavors to bridge this knowledge gap by delving into the multifaceted impact of Vietnamese food vloggers' videos on audience attitudes and social commerce intentions. Using this research, marketers seeking to create effective social media campaigns in the food industry can gain valuable insights into the factors that contribute to the success of food influencer marketing in Vietnam. With this in mind, the study has three specific objectives: firstly, to investigate the impact of Vietnamese food vloggers' videos on audience attitudes toward food products; secondly, to identify whether Vietnamese food vloggers' videos have a discernible impact on their audience's social commerce intentions; and finally, to analyze the extent to which the audience's attitude toward food influencer marketing influences their social commerce intention.
2. Literature review
2.1. Social cognitive theory
With the proliferation of social media in contemporary society, the need to comprehend the intricacies of user behavior has become more pressing than ever. Enter social cognitive theory (SCT), a widely adopted framework that posits individuals learn by observing others, particularly those who possess expertise or authority in a given domain, and subsequently assimilating their attitudes and behaviors into their repertoire [5]. Among the various arenas where SCT has proven useful is the study of social media influencers, particularly those specializing in the culinary arts [5]. Their followers' perceptions and actions are profoundly influenced by these food vloggers' knowledge and experience [8]. Many of their disciples mimic their food preferences, brands, and cooking techniques, among other things. SCT provides an invaluable tool for understanding the elusive complexities of social media behavior by elucidating the mechanisms that govern food vloggers' influence. In SCT, individuals are more likely to follow those whom they perceive to be knowledgeable or authoritative [5,7]. Furthermore, individuals tend to adopt behaviors and attitudes consistent with those around them in what is referred to as social norms [6]. Hence, followers of food vloggers are more likely to adopt their attitudes and behaviors related to food and brand preferences due to the perception of the vloggers as experts in the field.
2.2. Food vloggers
A vlogger, or video blogger, creates and shares videos regularly on a video-sharing platform such as YouTube [4,9]. A food vlogger creates videos about food, including recipes, restaurant reviews, and food-related travel content [10,11]. Content creators are the driving force behind influencer marketing in the food industry. The gastronomy and photography passions of account owners are appreciated by brands [12]. Personal preferences regarding colors, brands, and preferred e-commerce sites affect Vietnamese users' e-commerce choices [13]. In addition to blogging and vlogging about food on social media or their websites, food influencers use videos to present recipes and food ideas [10]. Through social media platforms, food influencers can share food and beverage brands on their accounts as advertising campaigns where other users can like, share, and comment [14]. On the other hand, a food influencer refers to a celebrity who regularly communicates about food on social media to attract wider audiences and gain popularity [11].
2.3. Social media influencer value
2.3.1. Advertising content value
The social media influencer value model (SMIV) is a framework for measuring influencers' performance by combining the value of their advertising content with their credibility [2]. The SMIV is based on advertising value, defined as a subjective judgment of the relative worth or efficiency of marketing and advertising [15]. Advertising value is generated and transferred during marketing campaigns, and it is proposed that marketing offerings may meet customers' demands [16]. The three most important elements of online advertising value are advertising informativeness, entertainment, and irritation (Ducoffe, 1996). Furthermore, three factors influence customers' perceptions of advertising value: social media advertising's entertainment, informativeness, and credibility [18]. In addition, influencer-generated content has both informative and entertainment value [2].
2.3.2. Influencer credibility
Source credibility is a characteristic that affects people's perceptions of the persuasiveness of a speaker [19]. The concept of source credibility includes two key elements: expertise and trustworthiness [20]. Furthermore, expertise, trustworthiness, and attractiveness are all components of source credibility [21]. Credibility transfer positively affects consumer attitudes [22]. Social media influencer performance (expertise, trust, likability, and homophily) positively affects source credibility [4]. Moreover, the four-dimensional source credibility model includes expertise, attractiveness, trustworthiness, and similarity [2,23].
2.4. Viewer's attitude
Attitude strongly predicts future performance [24]. Marketing researchers pay close attention to consumers' attitudes because this knowledge is essential for successful marketing campaigns [25]. Many influencers evaluate products in their videos and recommend products and brands they want to purchase [2]. Attitude toward influencers has been measured by video attitude and brand attitude [4]. Customers' attitudes toward advertising models have shown that advertisers and the credibility of advertisements have a positive impact on customer attitudes [22,26]. Attitude toward a brand is a tendency to respond favorably or unfavorably to a particular brand after exposure to a marketing stimulus [27].
People who have viewed posts shared by influencers are influenced by their attitudes toward videos and brands. Influencers' information credibility favorably impacts viewers' views about videos and attitudes toward companies [4]. Additionally, consumers' opinions of advertising value influence their attitudes toward internet advertising [17]. Influencer advertising on social media has enhanced customers' attitudes toward a product [28]. In addition, social media influencers serve as dynamic third-party endorsers, spreading a company's message to their audience and influencing its consumers' brand perceptions and attitudes. Social media advertising targets consumers with a positive view of social media's credibility [29]. Based on these findings, the following hypotheses were proposed:
H1a
Food vloggers' informative value will positively influence viewers' attitudes toward the videos.
H1b
Food vloggers' informative value will positively influence viewers' attitudes toward the featured brand.
H2a
Food vloggers' entertainment value will positively influence viewers' attitudes toward the videos.
H2b
Food vloggers' entertainment value will positively influence viewers' attitudes toward the featured brand.
Source credibility and attractiveness have a positive influence on consumer attitude [3]. Consumer attitudes about advertisements and their attitudes toward brands are influenced by the credibility of the source [23,30]. Influencer marketing source credibility mediates social media influencers' ability to impact brand image attitudes [31]. A political endorser's attractiveness and closeness influence social media participation, but focusing on the political endorser's expertise has a little effect [32]. Fashion vloggers' expertise, attractiveness, and trustworthiness positively impact attitudes toward the products [33]. Based on these findings, the following hypotheses were proposed:
H3a
Food vloggers' expertise will positively influence viewers' attitudes toward the videos.
H3b
Food vloggers' expertise will positively influence viewers' attitudes toward the featured brand.
H4a
Food vloggers' trustworthiness will positively influence viewers' attitudes toward the videos.
H4b
Food vloggers' trustworthiness will positively influence viewers' attitudes toward the featured brand.
H5a
Food influencers' attractiveness will positively influence viewers' attitudes toward the videos.
H5b
Food influencers' attractiveness will positively influence viewers' attitudes toward the featured brand.
H6a
The similarity between food vloggers and viewers will positively influence viewers' attitudes toward the videos.
H6b
The similarity between food vloggers will positively influence viewers' attitudes toward the featured brand.
2.5. Social commerce intention
In social commerce, an online platform is a place where users can connect with others. Online friends can give consumers useful product suggestions or share their experiences [34]. Social commerce can enhance social connections and user content production, and it can be seen as a combination of social and economic activities [35]. Social commerce goes beyond word-of-mouth by promoting consumer contact and participation in ways that can benefit businesses, such as securing real purchases [36]. In addition, intention is a popular metric used by behavioral researchers to predict future human actions [37].
Several studies have identified a significant correlation between behavioral intention and actual behavior [36,38]. In some of these studies, the intention to conduct social commerce was used as the dependent variable [34,35,37], with social purchasing and sharing intentions serving as measures of social commerce [34]. Additionally, research has shown that viewers' attitudes toward fashion influencers and brand attitudes have a positive impact on their purchase intention on social media users [39], while their attitude toward web advertising positively influences their intention to engage in social commerce [22]. Furthermore, the attitude toward a product significantly affects content sharing and purchase intention [33]. Based on these research findings, the following hypotheses were proposed:
H7a
Viewers' video attitude will positively influence their social shopping intention.
H7b
Viewers' video attitude will positively influence their social sharing intention.
H8a
Viewers' brand attitude will positively influence their social shopping intention.
H8b
Viewers' brand attitude will positively influence their social sharing intention.
3. Methodology
3.1. Sample and data collection
To ensure that the participants had the relevant experiences required for the study, a criterion was set only to include those with experience watching food vloggers. To recruit participants for the study, a screening process was implemented to ensure that only those with prior exposure to food vloggers were included. In the introduction, participants were asked, “Have you ever seen food vloggers on social media platforms such as YouTube, Instagram, or Facebook?” If they responded negatively, they were instantly removed from the survey, leaving a selection of applicants who were knowledgeable on the subject. Employing a purposive sampling technique, the researchers handpicked a select cohort of Vietnamese social media users who frequented Facebook, Instagram, and Zalo, in order to investigate the influence of food vloggers on their attitudes and behaviors. The researchers sent questionnaires to this group of users to collect data on their attitudes or behaviors related to the study's topic.
Prior to conducting the survey, all participants were provided with clear information about the nature of the study, including its purpose, duration, and data protection measures. Informed consent was obtained from all participants, and they were assured that their personal information would be kept confidential and that they would not be identified by name or other characteristics in any publication resulting from this research. Participants were also informed that they had the right to withdraw from the study at any time without consequences. Ultimately, 328 useable samples from participants met the criterion of having experience in watching food vloggers.
3.2. Measures
The questionnaire was first written in English and then translated into Vietnamese. Before distribution, two native-speaking experts checked the Vietnamese version (Appendix A) for correctness. Before the study, the questionnaire was pilot-tested with a panel of tourism experts and academics to guarantee consistency and understandability and confirm the construct validity.
Sociodemographic variables include gender, marital status, age, education, and social media platforms used. All constructs are presented in Fig. 1. Advertising content value was adapted from a ten-item scale used by previous studies [2,40]. Advertising content was composed of two subscales assessing the content value construct: informative value (five items) and entertainment value (five items). Influencer credibility was adapted from a 15-item scale used by previous studies [2,23]. Influencer credibility was composed of four subscales assessing the influencer credibility construct, comprising: expertise (four items), trustworthiness (four items), attractiveness (five items), and similarity (three items). The viewer's attitude was adapted from a 10-item scale used by previous studies [4,40,41]. The viewer's attitude comprises two subscales assessing the viewer's attitude construct: video attitude (five items) and brand attitude (five items). Social commerce intention was adapted from a six-item scale used by previous studies [34,37]. Social commerce intention comprised two subscales assessing the viewer's attitude construct: social shopping intention (three items) and social sharing intention (three items). Responses range from (5) strongly agree to (1) strongly disagree with these measures.
Fig. 1.
Conceptual model.
3.3. Data analysis
Previous research has determined that a sample size of 100 is sufficient for the partial least squares structural equation modeling (PLS-SEM) [42]. As a result, the sample size in this study is sufficient for PLS analysis. Nevertheless, sample size concerns should still be considered, with recommending a minimum sample size of ten times the maximum number of pathways leading to a structural model construct [43]. Statistical power is another method for estimating the more limited minimum sample size required for PLS-SEM analysis [44]. In all situations, it is reasonable to infer that 328 is an adequate sample size for the research model.
4. Results
4.1. Sample profile
A sample profile was created to analyze the demographic characteristics of the respondents, and the results are presented in Table 1. Out of the total sample of 328 social media users, 41.5% were male, and 58.5% were female, all located in Vietnam. Regarding marital status, 12.2% were married, while 87.8% were single. Regarding age, 90.2% were between 18 and 29, while 9.8% were between 30 and 40. The distribution of education levels was as follows: 7.3% had less than a bachelor's degree, 58.5% had a bachelor's degree, and 34.2% had a post-graduate degree. Furthermore, 100% of the respondents used YouTube, 97.6% used Facebook, 80.5% used Instagram, 65.9% used Zalo, and 58.5% used TikTok.
Table 1.
Demographic characteristics of respondents.
Variables | Items | Frequency | Percentage (%) |
---|---|---|---|
Gender | Male | 136 | 41.5 |
Female | 192 | 58.5 | |
Marital status | Married | 40 | 12.2 |
Single | 288 | 87.8 | |
Age | 18–29 | 296 | 90.2 |
30–40 | 32 | 9.8 | |
Education | High School | 24 | 7.3 |
Undergraduate | 192 | 58.5 | |
Graduate | 112 | 34.2 | |
Social media users | YouTube | 328 | 100.0 |
320 | 97.6 | ||
264 | 80.5 | ||
Zalo | 216 | 65.9 | |
Tiktok | 192 | 58.5 |
4.2. PLS-SEM results
This study utilized Cronbach's alpha and composite reliability (CR) to assess the construct reliability [45]. The obtained values for both measures were higher than 0.7, indicating a high level of reliability (Table 2). The convergent validity was also established through substantial factor loadings of all items except for T4, FA1, and SS3, which were over 0.7 [46]. The AVE scores were greater than 0.50, supporting the convergent validity (Table 2). In addition, discriminant validity was confirmed through inter-construct correlations lower than the square root of the AVE scores (Table 3) [45].
Table 2.
The results of the measurement model and descriptive analysis.
Constructs/items* | Factor Loading | Cronbach's Alpha | AVE | CR | Mean | SD |
---|---|---|---|---|---|---|
Informative value | 0.907 | 0.728 | 0.930 | |||
IV1 | 0.873 | 3.878 | 0.889 | |||
IV2 | 0.860 | 3.732 | 0.856 | |||
IV3 | 0.794 | 3.805 | 1.087 | |||
IV4 | 0.906 | 3.854 | 0.952 | |||
IV5 | 0.831 | 3.659 | 1.027 | |||
Entertainment value | 0.902 | 0.718 | 0.927 | |||
EV1 | 0.796 | 4.049 | 1.058 | |||
EV2 | 0.876 | 3.927 | 0.973 | |||
EV3 | 0.922 | 3.878 | 0.889 | |||
EV4 | 0.833 | 3.805 | 0.968 | |||
EV5 | 0.802 | 3.951 | 0.987 | |||
Expertise | 0.932 | 0.831 | 0.951 | |||
E1 | 0.886 | 3.976 | 0.841 | |||
E2 | 0.928 | 3.756 | 1.054 | |||
E3 | 0.937 | 3.366 | 1.184 | |||
E4 | 0.894 | 3.756 | 0.957 | |||
Trustworthiness | 0.887 | 0.753 | 0.923 | |||
T1 | 0.931 | 3.39 | 1.187 | |||
T2 | 0.910 | 3.463 | 1.106 | |||
T3 | 0.921 | 3.537 | 0.94 | |||
Attractiveness | 0.849 | 0.691 | 0.899 | |||
A1 | 0.846 | 3.951 | 0.882 | |||
A2 | 0.846 | 4.024 | 0.897 | |||
A3 | 0.748 | 3.854 | 0.926 | |||
A4 | 0.880 | 3.537 | 1.014 | |||
Similarity | 0.857 | 0.775 | 0.912 | |||
S1 | 0.922 | 3.634 | 1.099 | |||
S2 | 0.846 | 3.366 | 1.321 | |||
S3 | 0.872 | 3.512 | 1.039 | |||
Video attitude | 0.923 | 0.767 | 0.943 | |||
VA1 | 0.903 | 4.146 | 0.843 | |||
VA2 | 0.903 | 4.22 | 0.841 | |||
VA3 | 0.947 | 4.195 | 0.803 | |||
VA4 | 0.784 | 4.293 | 0.672 | |||
VA5 | 0.833 | 4.122 | 0.889 | |||
Brand attitude | 0.863 | 0.646 | 0.900 | |||
FA2 | 0.858 | 3.976 | 0.749 | |||
FA3 | 0.764 | 3.951 | 0.697 | |||
FA4 | 0.865 | 4.000 | 0.733 | |||
FA5 | 0.854 | 3.951 | 0.661 | |||
Social shopping intention | 0.727 | 0.643 | 0.843 | |||
SS1 | 0.853 | 4.415 | 0.662 | |||
SS2 | 0.846 | 3.976 | 1.000 | |||
Social sharing intention | 0.927 | 0.873 | 0.954 | |||
SI1 | 0.904 | 4.195 | 0.917 | |||
SI2 | 0.941 | 4.122 | 0.942 | |||
SI3 | 0.957 | 4.268 | 0.938 |
Note: *: Appendix A; AVE: Average Variance Extracted; CR: Composite Reliability; SD: Standard deviation.
Table 3.
Discriminant validity of the measurement model.
Constructs | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
---|---|---|---|---|---|---|---|---|---|---|---|
1 | Attractiveness | 0.831 | |||||||||
2 | Brand attitude | 0.692 | 0.804 | ||||||||
3 | Entertainment value | 0.472 | 0.561 | 0.847 | |||||||
4 | Expertise | 0.785 | 0.717 | 0.584 | 0.911 | ||||||
5 | Informative value | 0.619 | 0.664 | 0.76 | 0.584 | 0.853 | |||||
6 | Similarity | 0.704 | 0.718 | 0.262 | 0.645 | 0.433 | 0.88 | ||||
7 | Social sharing intention | 0.202 | 0.355 | 0.445 | 0.034 | 0.501 | 0.175 | 0.934 | |||
8 | Social shopping intention | 0.613 | 0.662 | 0.564 | 0.579 | 0.644 | 0.509 | 0.607 | 0.802 | ||
9 | Trustworthiness | 0.819 | 0.658 | 0.522 | 0.825 | 0.566 | 0.646 | 0.056 | 0.485 | 0.868 | |
10 | Video attitude | 0.406 | 0.612 | 0.717 | 0.383 | 0.731 | 0.264 | 0.421 | 0.649 | 0.308 | 0.876 |
The pathways' significance was assessed using regression weights and t-statistics to produce the associated p-values, which were calculated using a bootstrapping approach easily available in Smart-PLS 3.3.3 (Fig. 2). Except for H3a, H4b, H5b, and H6a, all study hypotheses have been verified at a significance level of at least 0.05, as demonstrated by the path loadings and related significance levels (Table 4). The findings revealed that the informative value of food vloggers positively affected both video attitude (β = 0.439, t = 5.922, p < .001) and brand attitude (β = 0.214, t = 4.036, p < .001), thus supporting H1a and H1b. Food vloggers' entertainment value positively influenced both video attitude (β = 0.471, t = 7.499, p < .001) and brand attitude (β = 0.120, t = 2.06, p < .05), thus supporting H2a and H2b. Food vloggers' expertise only positively influenced brand attitude (β = 0.202, t = 2.905, p < .001), while it did not influence video attitude (β = −0.109, t = 1.917, p = .056), thus only supporting H3b. Food vloggers' trustworthiness did not influence video attitude (β = −0.252, t = 2.911, p < .001) and brand attitude (β = 0.065, t = 1.004, p = .316), thus not supporting H4a, and H4b. Food vloggers' attractiveness positively influenced video attitude (β = 0.153, t = 2.081, p < .05), while having no influence on brand attitude (β = −0.002, t = 0.079, p = .937), thus only supporting H5a. Food vloggers’ similarity positively influenced brand attitude (β = 0.452, t = 9.223, p < .001) without influencing video attitude (β = 0.083, t = 1.377, p = .168), thus only supporting H6b. Moreover, the result showed that viewers' video attitude positively influenced both their social shopping intention (β = 0.613, t = 16.79, p < .001) and social sharing intention (β = 0.326, t = 5.080, p < .001), thus supporting H7a and H7b. Furthermore, the result also indicates that viewers' brand attitude positively influenced their social shopping intention (β = 0.216, t = 5.235, p < .001) and social sharing intention (β = 0.172, t = 3.077, p < .001), thus supporting H8a and H8b.
Fig. 2.
PLS-SEM Output of assessment of measurement model.
Table 4.
Results of the structural model.
Hypothesis | Relationship | Beta | Std dev | t-value | Decision |
---|---|---|---|---|---|
H1a | Informative value → Video attitude | 0.439 | 0.076 | 5.922** | Supported |
H1b | Informative value → Brand attitude | 0.214 | 0.055 | 4.036** | Supported |
H2a | Entertainment value → Video attitude | 0.471 | 0.062 | 7.499** | Supported |
H2b | Entertainment value → Brand attitude | 0.120 | 0.058 | 2.06* | Supported |
H3a | Expertise → Video attitude | −0.109 | 0.057 | 1.917 | Not supported |
H3b | Expertise → Brand attitude | 0.202 | 0.07 | 2.905** | Supported |
H4a | Trustworthiness → Video attitude | −0.252 | 0.086 | 2.911 | Not supported |
H4b | Trustworthiness → Brand attitude | 0.065 | 0.063 | 1.004 | Not supported |
H5a | Attractiveness → Video attitude | 0.153 | 0.071 | 2.081* | Supported |
H5b | Attractiveness → Brand attitude | −0.002 | 0.056 | 0.079 | Not supported |
H6a | Similarity → Video attitude | 0.083 | 0.059 | 1.377 | Not supported |
H6b | Similarity → Brand attitude | 0.452 | 0.049 | 9.223** | Supported |
H7a | Video attitude → Social shopping intention | 0.613 | 0.036 | 16.79** | Supported |
H7b | Video attitude → Social sharing intention | 0.326 | 0.064 | 5.08** | Supported |
H8a | Brand attitude → Social shopping intention | 0.216 | 0.042 | 5.235** | Supported |
H8b | Brand attitude → Social sharing intention | 0.172 | 0.057 | 3.077** | Supported |
*p < .05, **p < .01.
The suggested model provides a reasonable level of predictive ability (Table 5). Squared multiple correlations (R2) values of 0.01, 0.09, and 0.25, respectively, imply minor, medium, and substantial impacts in behavioral sciences [47]. In this study, the model explained 0.630 or 63.0% of the variation in video attitude, 0.731% of the variation in brand attitude, 0.577 or 57.7% of the variance in social shopping intention, and 0.205 or 20.5% of the variation in social sharing intention latent factor. Predictive relevance (Q2) values are also significant for measuring the structural model's predictive capabilities. The blindfolding procedure for performing the Stone-Geisser test with an omission distance of D = 7 revealed that the proposed model is of high quality, implying high predictive relevance for all endogenous constructs; Q2 values were 0.478, 0.512, 0.430, and 0.174 for video attitude, brand attitude, social shopping intention, and social sharing intention, respectively, conforming to the criterion of Q2 > 0.
Table 5.
Predictive capability.
Construct | R2 | Q2 predict |
---|---|---|
Video attitude | 0.630 | 0.478 |
Brand attitude | 0.731 | 0.512 |
Social shopping intention | 0.577 | 0.430 |
Social sharing intention | 0.205 | 0.174 |
5. Discussion and conclusion
5.1. Discussion
The study examined the impact of Vietnamese food vloggers on viewer attitudes toward the featured brands. Two factors were analyzed: advertising content value and influencer credibility, focusing on social commerce behaviors such as shopping and sharing intentions. Informative content and entertainment content were positively linked to viewers' attitudes toward both videos and brands. The study's findings paint a compelling picture of the impact of expert Vietnamese food vloggers on brand image, with a clear positive association between the vloggers' similarity with their viewers and the latter's brand attitudes. Notably, the values espoused in the vloggers' content exerted a more profound influence than the vloggers' perceived credibility.
Conversely, the attractiveness of the vloggers was found to have no discernible impact on viewers' brand attitudes. While trustworthiness is widely regarded as a crucial component of the influencer-follower dynamic, the study unearthed a curious anomaly, with trustworthiness failing to exert a significant influence on viewers' attitudes toward influencers. That being said, the study does establish a clear link between viewers' attitudes and social commerce behavior, including shopping and sharing intentions. By shedding light on the mechanisms that underpin the influence of Vietnamese food vloggers on viewers' attitudes, the study yields valuable insights that can be leveraged to optimize marketing practices in the food industry.
The crux lies in the notion that food vloggers stand to gain from crafting content that strikes a delicate balance between entertainment and information. The study unearthed a clear preference among viewers for content that imparts value through informative and entertaining elements. This finding is in keeping with prior research [4,17,28,29,48], which has underscored the profound impact of informative and entertaining content on viewers' attitudes toward the video and the brand being promoted. As a result, food vloggers must take care to create content that both showcase their culinary skills and offers valuable information on ingredients, cooking techniques, and nutritional value. Moreover, they should add storytelling, humor, and other elements that captivate their viewers' attention and retain their interest so that their content remains engaging and entertaining. It is possible for food vloggers to cultivate a better relationship with their audience by following these guidelines, resulting in a more favorable attitude towards their content and brand.
Based on the study's findings, viewers' attitudes toward video content are influenced by food vloggers' physical appearance, which is consistent with prior research [4,32]. Nevertheless, viewers' attitudes toward video content were uncorrelated with food vloggers' expertise, trustworthiness, and similarity to the audience. According to this analysis, viewers largely evaluate video content based on other factors, such as food quality, dish presentation, and overall production value, rather than these attributes. The study found that physical appearance may significantly influence viewers' attitudes toward video content, even though these factors are vital in shaping their perceptions of food vloggers. As a result, food vloggers must prioritize making high-quality material that showcases their culinary talents and knowledge while still maintaining a physical look. Ultimately, providing high-quality content that resonates with viewers can foster greater engagement and brand loyalty, leading to increased brand awareness and revenue for the food vlogger.
This key finding underscores the importance of food vloggers showcasing their expertise and highlighting their similarities with their audience to bolster their credibility and positively impact viewers' attitudes toward their brand, in line with previous studies [23,31,33,39]. The study also revealed no significant relationship between trustworthiness, physical attractiveness, and brand attitude. In other words, viewers' perception of the food vlogger's trustworthiness or physical attractiveness did not significantly influence their perception of the associated brand. This implies that other variables, such as food quality, dish presentation, or the videos' overall production value, may substantially impact viewers' attitudes toward the brand associated with the food vlogger. It is crucial for food vloggers to recognize these factors and aim to produce high-quality content that showcases their culinary skills and expertise while simultaneously highlighting their audience's similarities to foster greater engagement and brand loyalty.
This intriguing finding highlights the crucial role that positive attitudes toward content and associated brands play in shaping viewers' social commerce behaviors, a phenomenon that aligns with earlier research [3,34,38,39]. Simply put, food vloggers have the power to boost their sales potential and engagement levels by crafting high-quality content that resonates with their audience and positively influences their attitudes toward both the content and the brand being promoted. By doing so, they can enhance viewers' likelihood to engage in social commerce behaviors, such as sharing content with their social network, leaving positive feedback, or making a purchase. This can lead to heightened brand awareness, loyalty, and better revenue prospects for the food vlogger. Therefore, food vloggers must prioritize producing engaging, high-quality content that speaks to their audience's interests and preferences, fostering a deeper connection and driving greater social commerce engagement.
5.2. Theoretical implications
This study has important implications for food vloggers in the marketing and travel literature industries. The findings of this study contribute to the social cognitive theory [7] by providing insights into how Vietnamese food vloggers can influence viewers' attitudes toward the featured brands and their social commerce behaviors. The study highlights the importance of informative and entertaining content in positively impacting viewers' attitudes toward the videos and the promoted brands. The study suggests that future research should focus on testing influencer marketing on specific social media platforms [2], and this study specifically examines the impact of social media influencers on viewers' attitudes toward food content. The literature on the credibility of influencers is in connection with social media marketing, which also enhances our understanding of the function of influencers in social media marketing [2,4].
In addition to the previous findings, the study also reveals that the value of advertising content can significantly impact viewers' attitudes toward the video and the associated brand [49], which corroborates earlier research [4,15,22]. Moreover, the study uncovered an untested relationship between viewers' attitudes and social commerce intentions, demonstrating that their attitudes toward food vloggers can influence their likelihood of making a purchase [28,34,37,38]. These results indicate that food vloggers can reap the rewards of creating high-quality content that resonates with their audience and cultivates positive attitudes towards their brand and products. By prioritizing these factors, food vloggers can drive greater engagement, loyalty, and revenue prospects, thereby enhancing their social commerce impact and standing within the industry.
5.3. Practical implications
The study's findings hold practical implications for advertisers, food vloggers, and food companies, offering valuable insights into the impact of advertising content value and influencer credibility on viewers' attitudes and social commerce intentions, with a specific focus on food vloggers. For food vloggers, the study provides a framework for creating high-quality content that resonates with their audience and promotes quality brands, collaborating with effective advertisers and marketers to increase social commerce behaviors and brand loyalty. Building a loyal following by engaging with their audience and responding to feedback can drive engagement and social commerce behaviors, such as sharing content, leaving positive comments, or making a purchase. Monitoring and analyzing content performance and social commerce behaviors can help identify what works and what does not, allowing vloggers to adjust their strategy accordingly, continuously improving and innovating their content and approach to keep up with changing trends and audience preferences.
For advertisers and marketers, the study's insights can be used to identify the most effective influencers for promoting their products, evaluating advertising content value and credibility to collaborate with influencers who positively impact viewers' attitudes and intentions. When selecting food bloggers as brand spokespersons, the content of their videos, the influencer's expertise, and their similarity to your target audience should be considered. A multichannel influencer marketing strategy, which uses vloggers and companies to promote products on multiple social media platforms, is suggested. Increased reach will grow the effectiveness and impact of influencer marketing campaigns, which will raise their likelihood of reaching target audiences.
Food companies can recognize effectual influencers for stimulating their products by analyzing advertising content value and influencing credibility system of measurement. Collaboration with food vloggers and influencers with high advertising content value can increase social commerce behaviors and brand awareness. A multichannel approach to influencer marketing, which involves promoting products on multiple social media platforms, can increase the reach and effectiveness of the campaign. In selecting food bloggers as brand spokespersons, consider the content of their videos, their expertise, and their similarity when promoting products across multiple social media platforms.
The study's findings suggest that food vloggers, advertisers, and food companies can increase their potential for social commerce behaviors and brand awareness by collaborating effectively, creating high-quality content, building a loyal following, monitoring and analyzing performance, and continuously improving and innovating their content and strategy. By adopting these recommendations, industrial players can maximize their impact and drive increased sales and revenue.
5.4. Limitations and future research
While this research provides valuable insights into the impact of food vloggers on viewer attitudes and social commerce intentions, it is important to note that the study has several limitations. One potential limitation is the generalizability of our findings to the entire concept of food influencers. The study focused solely on food vloggers and their content posted on social media platforms, so the results may not generalize to other types of food and content formats. Thus, future research can examine different content formats (such as Instagram or Facebook photographs, blog articles, and audio podcasts) or other types of food (such as vegetables, fruits, dairy, and seafood) to enhance our understanding of influencer marketing beyond food vloggers. This will provide a more comprehensive understanding of the impact of social media influencers on customer attitudes and social commerce intentions.
Another limitation is that this study did not consider the impact of different levels of celebrity influencers. Future studies should investigate possible distinctions between micro-influencers and macro-influencers and how these distinctions affect customer views. This will help provide insights into how different social media influencers impact customer attitudes and social commerce intention and how companies can utilize different levels of celebrity influencers to enhance their social media influence.
Furthermore, platform-related factors like social media users' comments can impact viewer attitudes and social commerce intentions. This study did not include these factors in the model. Therefore, future research should consider adding platform-related factors into the model and investigate how they influence viewer attitudes and social commerce intentions. This will provide more comprehensive insights into the influence of social media on customer attitudes and behaviors and how companies can optimize their marketing strategies according to platform-related factors.
Author contribution statement
All authors listed have significantly contributed to the investigation, development and writing of this article.
Data availability statement
Data will be made available on request.
Additional information
No additional information is available for this paper.
Compliance with ethical standards
Ethics statement
National Kaohsiung University of Hospitality and Tourism does not require ethics approval for its survey study. During the survey, participants were thoroughly informed about the nature of the study and data protection. The survey can be started after the respondent agrees to the terms and clicks the consent button. If they wish to opt out, they could close the website anytime.
Declaration of competing interest
The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.
Contributor Information
The-Bao Luong, Email: c0812006@stu.nkuht.edu.tw, ltb@hcmute.edu.vn.
Ching-Hua Ho, Email: chh436@mail.nkuht.edu.tw.
Appendix A. Measurement items of the survey questionnaire
English Version | Vietnamese Version |
---|---|
Informative value Concerning food vloggers, I am following on social media; I think their social media posts/updates are …."
|
Giá trị thông tin Liên quan đến các nhà tạo nội dung về ẩm thực trên mạng xã hội mà tôi đang theo dõi; tôi nghĩ rằng các bài đăng và cập nhật truyền thông xã hội của họ là ….
|
Entertainment value I am concerned that social media posts or updates of food vloggers are …."
|
Giá trị giải trí Tôi quan tâm rằng các bài đăng hoặc cập nhật trên mạng xã hội của những người tạo nội dung về ẩm thực là ….
|
Expertise
|
Chuyên môn
|
Trustworthiness
|
Đáng tin cậy
|
Attractiveness
|
Sự hấp dẫn
|
Similarity
|
Tương đồng
|
Video Attitude How would you describe your attitude towards the food videos that feature food brands?
|
Thái độ đối với video Bạn sẽ mô tả thái độ của mình như thế nào đối với các video về đồ ăn giới thiệu các thương hiệu đồ ăn?
|
Brand Attitude How would you describe your attitude towards food brands based on the food videos you have seen?
|
Thái độ với thương hiệu Bạn sẽ mô tả thái độ của mình đối với các thương hiệu thực phẩm như thế nào dựa trên các video về thực phẩm mà bạn đã xem?
|
Social shopping intention
|
Ý định mua sắm
|
Social sharing intention
|
Ý định chia sẻ
|
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Associated Data
This section collects any data citations, data availability statements, or supplementary materials included in this article.
Data Availability Statement
Data will be made available on request.