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. 2017 May;23(5):10.18553/jmcp.2017.23.5.520. doi: 10.18553/jmcp.2017.23.5.520

Assessment of Clinical Pharmacy Interventions to Reduce Outpatient Use of High-Risk Medications in the Elderly

Sarah C Weddle 1, A Shaun Rowe 1, Julie W Jeter 2, Rachel C Renwick 1, Shaunta’ M Chamberlin 3, Andrea S Franks 4,*
PMCID: PMC10397936  PMID: 28448781

Abstract

BACKGROUND:

Use of high-risk medications in the elderly (HRME) and drug-disease (Rx-DIS) interactions in the elderly, as defined by the Healthcare Effectiveness Data and Information Set (HEDIS) Measures, are significantly associated with mortality, hospital admission, and need for emergency care. No published studies to date evaluate interventions to reduce the use of HEDIS-defined HRME, although many studies have postulated a beneficial effect of such interventions.

OBJECTIVE:

To evaluate the effect of pharmacist interventions on use of HRME and Rx-DIS interactions in the outpatient elderly population.

METHODS:

This retrospective cohort study was conducted in a resident-based family medicine clinic. Patients aged ≥ 65 years were prospectively screened for the use of HRME and Rx-DIS interactions before their visits with their primary care providers. If HRME or Rx-DIS interactions were noted, the clinical pharmacist sent messages to the physicians through the electronic medical record, alerting them of the findings with suggestions of safer alternative agents, if applicable. The recommendation acceptance rate was assessed and then compared with a historical control from a similar time frame. The primary outcome was assessed with a chi square analysis. Secondary outcomes were assessed with descriptive statistics, chi square test, and Fisher’s exact test.

RESULTS:

HRME and/or Rx-DIS interactions were changed 25.9% of the time in the pharmacist intervention group compared with only 2.0% of the time in the historical control group (P = 0.001). The most frequently changed medication classes included skeletal muscle relaxants, benzodiazepines, and nonsteroidal anti-inflammatory drugs. Over 85% of the medication changes were preserved at the end of the study period. There was no difference between groups in the number of patients with HRME or Rx-DIS interactions.

CONCLUSIONS:

Clinical pharmacy interventions result in significant reductions in use of HRME and Rx-DIS interactions in the outpatient elderly population. Using electronic communication allows pharmacists to provide meaningful interventions for numerous patients receiving care in a high-volume family medicine clinic setting.


What is already known about this subject

  • Use of high-risk medications in the elderly has been associated with negative clinical outcomes such as confusion, falls, and mortality.

  • The 2015 Healthcare Effectiveness Data and Information Set (HEDIS) Measures list high-risk medication use and drug-disease interactions in the elderly as quality measures to be evaluated.

  • Pharmacist involvement in geriatric care improves therapeutic, safety, hospitalization, and adherence outcomes.

What this study adds

  • Using clinical pharmacists to encourage the safe and effective use of medications in the outpatient elderly population reduces use of potentially inappropriate medications, thereby increasing compliance with HEDIS Measures.

  • Electronic communication is an efficient and effective method to reduce use of high-risk medications in the elderly population in a high-volume family medicine clinic setting.

Medication-related problems are common and costly, yet they are often preventable in older adults. It is estimated that 27% of adverse drug events in primary care and 42% in long-term care are preventable.1,2 In 2001, the total health care expenditures related to use of potentially inappropriate medications were estimated to cost the U.S. health care system up to $7.2 billion.3 In addition to the significant financial burden, medication-related problems in the older adult population have been linked to unfavorable clinical outcomes. The Beers Criteria for Potentially Inappropriate Medication Use in Older Adults,4 published by the American Geriatrics Society, provides an explicit list of potentially inappropriate medications that have been associated with unfavorable outcomes, such as confusion, falls, and mortality. The Beers Criteria is used widely in geriatric clinical care, education, research, and in the development of quality indicators. One of these quality indicators, the Healthcare Effectiveness Data and Information Set (HEDIS), is a performance measurement tool administered and coordinated by the National Committee for Quality Assurance.

The HEDIS Measures provide a retrospective review of services and performance of care for hospitals and clinics and is used by more than 90% of U.S. health plans.5 Results are used to measure performance, identify quality initiatives, provide educational programs for providers and members,5 and compare care between plans to assist in choosing which health plan to offer. Based on the Beers Criteria, the 2015 HEDIS Measures list use of high-risk medications in the elderly (HRME) and potentially harmful drug-disease (Rx-DIS) interactions in the elderly as quality measures to be evaluated.6-8 Additionally, HRME and Rx-DIS interactions have been significantly associated with mortality, hospital admission, and need for emergency care.9 One study suggests that pharmacist interventions to reduce use of HEDIS-defined HRME would improve the quality of care in older adults.8

Despite the increasing data on the clinical significance of HEDIS-defined HRME, no published studies to date have assessed the effect of pharmacist interventions on HRME and Rx-DIS interactions. Because the benefit of pharmacist involvement in outpatient geriatric care is well established,10 it is reasonable to hypothesize that pharmacists may assist in reducing use of HEDIS-defined HRME. Thus, the purpose of this study was to examine the effect of pharmacist intervention on HRME and Rx-DIS interactions in an outpatient elderly population.

Methods

Study Design, Setting, and Patient Population

This was an institutional review board-approved, retrospective cohort study conducted at a resident-based family medicine clinic. In this clinic, providers see an average of 125 patients daily, 35% of whom are Medicare beneficiaries. In November 2014, a new service was implemented within the clinic. Using Centricity Practice Solutions 12, our electronic medical record (EMR), a residency-trained clinical pharmacist prospectively screened visits for HRME and Rx-DIS interactions in patients who were aged 65 years or older. Of note, the automated drug interaction software in Centricity Practice Solutions 12 requires prescribers to seek out the drug interaction information rather than presenting them with an interaction alert.

Patients were identified through the clinic schedule. If 2 or more HRME or at least 1 Rx-DIS interaction were noted, and these medications appeared to be of clinically significant risk according to the pharmacist’s judgment, an alert was sent to the physician through the EMR before a patient’s visit. This alert informed physicians of the pharmacist’s findings, explained why the medication was potentially inappropriate, and if applicable, provided a recommendation for a safer alternative.

For the implemented intervention service, HRME referred to medications on the Beer’s Criteria.7 Rx-DIS interactions for chronic kidney disease (CKD) referred to nonsteroidal anti-inflammatory drugs (NSAIDs). Rx-DIS interactions for a history of dementia consisted of antipsychotics, benzodiazepines, tricyclic antidepressants (TCAs), H2 receptor antagonists, nonbenzodiazepine hypnotics, and anticholinergics. Rx-DIS interactions for a history of falls consisted of anticonvulsants, nonbenzodiazepine hypnotics, selective serotonin receptor antagonists, antiemetics, antipsychotics, benzodiazepines, and TCAs.11

Patients were included in this study if they were aged at least 65 years, had at least 1 previous clinic visit, and were scheduled for an afternoon appointment. Only afternoon clinic visits were included because this was the time of day that pharmacists were available in the clinic to address any questions that physicians had in response to an electronic alert. Patients were excluded if they were seen in the clinic for a nonprimary care visit.

Patients who received the new pharmacist screening service between December 1, 2014, and April 8, 2015, were eligible for inclusion in the intervention group. The control group was composed of patients seen in the same clinic from March 1 to May 31, 2014. An “opportunity for intervention” was noted in the control group if 2 or more HRME and/or 1 or more Rx-DIS interaction was present and appeared to be of clinically significant risk (i.e., an electronic alert would have been sent had the patient been in the intervention group). The control patient’s chart was then queried to determine if the noted HRME and/or Rx-DIS interaction was changed during the patient’s clinic visit.

Outcome Measurements

The primary endpoint was the incidence of medication change in the intervention group as compared with the control group. Medication change was defined as discontinuation; switch to an alternative, safer agent; or reduced dosage or frequency. Secondary endpoints included the percentage of all patients with 2 or more HRME or with at least 1 Rx-DIS interaction, the most common HRME by class, percentage of changed medications added back at the end of the study period in the intervention group, the recommendation acceptance rate by resident physicians and faculty physicians, the most common medication classes changed, and the percentage of HRME or Rx-DIS interactions detected by the EMR interaction checker in the intervention group.

Statistical Analysis

Assuming a 5% rate of change in the control group and a 30% rate of change in the intervention group, 43 possible medication changes per group were needed to obtain a power of 80% and a two-sided alpha of 0.05. The power calculation was empirically estimated by the study investigators because literature searches revealed no similarly designed studies on which to base the power calculation. The primary endpoint was analyzed via a chi square analysis. Secondary endpoints were analyzed with descriptive statistics, chi square, or Fisher’s exact test.

Results

Baseline Characteristics

During the study period, 143 patients in the intervention group met inclusion criteria. Of the 143 patients, 44 patients had at least 2 HRME and/or at least 1 Rx-DIS interaction. An electronic alert was sent for 33 of the 44 patients.

In the control group, 115 patients met inclusion criteria. After a retrospective chart review, 31 patients had at least 2 HRME and/or 1 Rx-DIS interaction. Of the 31 patients, a clinically significant “opportunity for intervention” (OFI) was noted for 27 patients.

Baseline characteristics were similar between groups with the exception of age, sex, and the number of patients with dementia. The control group was significantly older, had a higher percentage of male patients, and had a lower percentage of patients with dementia as compared with the intervention group (Table 1).

TABLE 1.

Baseline Characteristics

Intervention n = 143 Control n = 113 P Value
Age, years (SD) 72.1 (6.1) 74.4 (6.8) 0.005
Sex, n (% male) 40 (28.0) 50 (43.0) 0.009
Race, n (% Caucasian) 128 (89.5) 94 (81.7) 0.070
Diabetes, n (%) 62 (43.3) 52 (45.2) 0.765
Hypertension, n (%) 123 (86.0) 96 (83.5) 0.572
Hyperlipidemia, n (%) 103 (72.0) 84 (73.0) 0.856
Coronary artery disease, n (%) 27 (18.9) 27 (23.5) 0.367
Congestive heart failure, n (%) 14 (9.8) 14 (12.2) 0.541
Chronic kidney disease, n (%) 29 (20.3) 32 (27.8) 0.156
Dementia, n (%) 15 (10.5) 4 (3.5) 0.032
History of falls, n (%) 15 (10.5) 8 (7.0) 0.322

SD = standard deviation.

Primary Endpoint

Thirty-three electronic alerts were sent to physicians in the intervention group, compared with 27 documented OFI in the control group. Of the patients who qualified for an electronic alert (intervention group) or OFI (control group), the median number of medication changes recommended per patient was 2 (interquartile range = 1). Significantly more medication changes were made by physicians in the pharmacist intervention group as compared with physicians alone in the historical control group (25.9% vs. 2%, P =0.001, odds ratio = 17.1, 95% confidence interval = 2.2-134.8). Over 85% of the medication changes made in the intervention group were preserved at the end of the 17-week study period.

Secondary Endpoints

Sixty-two of the 258 total patients had at least 2 HRME (24%), with 35 patients in the intervention group and 27 in the control group (P = 0.852). The most common medication classes included NSAIDs, benzodiazepines (short acting more common than long acting), anticholinergic agents, and skeletal muscle relaxants.

Of the total 258 patients, 13.6% had at least 1 Rx-DIS interaction, with 24 patients in the intervention group and 11 patients in the control group (P = 0.092). The number of patients with Rx-DIS interactions among subgroups with CKD, dementia, or a history of falls are listed in Table 2. There were significantly more patients with dementia and at least 1 Rx-DIS interaction in the intervention group as compared with the control group (P = 0.033).

TABLE 2.

Prevalence of Patients with CKD, Dementia, a History of Falls, and 1 or More Rx-DIS Interaction

Intervention, n = 29 Control, n = 32 P Value
CKD patients with ≥ 1 Rx-DIS interaction, n (%) 6 (20.7) 4 (12.4) 0.496
Most common CKD Rx-DIS interactions by class Nonaspirin NSAIDs
  Intervention, n = 15 Control, n = 4 P Value
Dementia patients with ≥ 1 Rx-DIS interaction, n (%) 10 (66.6) 0 (0.0) 0.033
Most common dementia Rx-DIS interactions by class Benzodiazepines, atypical antipsychotics, nonbenzodiazepine hypnotics, and anticholinergics
Intervention, n = 15 Control, n = 8 P Value
Patients with a history of falls and ≥ 1 Rx-DIS interaction, n (%) 12 (80.0) 7 (87.5) 1.00
Most common falls Rx-DIS interactions by class SSRIs, benzodiazepines, atypical antipsychotics, anticonvulsants, nonbenzodiazepine hypnotics, and TCAs

CKD=chronic kidney disease; NSAID = nonsteroidal anti-inflammatory drug; Rx-DIS = drug-disease; SSRI=selective serotonin reuptake inhibitor; TCA = tricyclic antidepressant.

The recommendation acceptance rate among faculty physicians was 21.7% as compared with 34.4% among resident physicians (P = 0.314). The most frequently changed medication classes were skeletal muscle relaxants, benzodiazepines, and NSAIDs.

Of the 58 medication changes requested in the intervention group, 36 (62.1%) were detected by the drug-interaction software. The majority of the alerts read, “Medication is potentially inappropriate or medication is absolutely contraindicated in patients aged 65 years or older.” No Rx-DIS interactions were detected by the drug-interaction software.

Discussion

This study shows that physicians are significantly more likely to change high-risk medications in the outpatient elderly population when notified electronically of potential patient-specific medication problems by a pharmacist. Because HRME and Rx-DIS interactions have been linked to mortality, hospital admission, and need for emergency care,9 interventions such as these are prudent for not only the health and well-being of elderly patients, but also for reducing the financial burden on the health system.

Because this interventional study appears to be the first of its kind, direct comparison with other literature is limited. However, it is clear that this study validates current literature describing the benefit of pharmacist involvement in the care of geriatric patients. In 2013, Lee et al. performed a meta-analysis consisting of 20 studies that showed that pharmacist care is significantly superior to the comparison on therapeutic, safety, hospitalization, and adherence outcomes.10

The overall prevalence of Rx-DIS interactions in our study (13.6%) is similar to previously published data (15.2%).8 However, the prevalence of Rx-DIS interaction per disease state is much higher than quoted in previous literature (dementia 52.6% vs. 20.2%, history of falls 82.6% vs. 16.2%, and CKD 16.4% vs. 8.5%).8 This difference can be attributed to a much lower absolute number of patients with dementia, a history of falls, or CKD in our study in combination with the increased number of drug classes constituting Rx-DIS interactions since 2011. This theory explains the similar overall prevalence rate in the setting of much higher individual prevalence rates for each disease state. Additionally, varying prescribing practices as a result of vastly different formulary systems in a civilian population compared with a Veterans Affairs population may have affected the observed rates, since previous literature on this topic has largely focused on the veteran population. Literature searches did not reveal published data on the prevalence of HRME in the outpatient elderly population, only incidence, which was not in the scope of this research.

Our study analyzed a novel intervention service that focused on implementing initiatives to reduce the use of high-risk medications in the older adult population. Some of the strengths of this service include involvement of residency-trained clinical pharmacists and interdisciplinary collaboration, as well as a focus on quality metric HEDIS Measures. Additionally, we were able to use electronic communication as an efficient and effective communication strategy. Strengths of this study include being the first published study to date that evaluates interventions to reduce use of HEDIS-defined HRME and Rx-DIS interactions by any health care professional. Additionally, this study also appears to be the first to examine HRME and Rx-DIS interactions in a civilian population, since many other studies have focused on veterans.8,9 Studying a civilian population has given us a more broad patient population to contribute to the body of literature on this topic.

Limitations

This retrospective observational study was small and single center in nature, thus introducing the potential for inherent bias and confounding. Additionally, the generalizability of the study may be limited to outpatient clinics that have an integrated clinical pharmacist as part of the medical team. Despite these limitations, the similarities to previously published literature with respect to the prevalence of Rx-DIS interactions increases the external validity of this study.

Only 4 patients in the control group (Table 1) had a diagnosis of dementia, which drastically reduced the chance of this group having a dementia Rx-DIS interaction compared with the intervention group. Our recommendation acceptance rates by resident and faculty physicians were lower than what is generally seen in the literature.12 However, no education was performed before study implementation in attempt to capture the providers’ unbiased attention to high-risk medications. Additionally, physicians may not have seen electronic alerts before their visits with the patients, which likely biased the results in favor of the control group. Thus, if physicians had to acknowledge the alert when opening the chart, perhaps more recommendations would have been noted and accepted. Future initiatives would likely benefit from prescriber education before implementation.13

The intervention and control groups received care by the same physicians, with the exception of 1 residency class, thus introducing the possibility of prescribing differences among this group of 8 resident physicians. Also, it is important to note that this service relies on the EMR to aid in the pharmacist’s judgment of clinical significance. Although not explored in our service, the pharmacist would ideally personally evaluate a patient before making a recommendation instead of solely assessing the patient’s EMR. However, this was not possible based on the workflow of the clinic and the design of the new service.

Finally, the clinical accuracy and relevance of all drug-interaction software should be critically evaluated. Through this study, we found that just over 60% of all HRME and no Rx-DIS interactions were detected by Centricity Practice Solutions 12. Additionally, the clinically significant interactions detected by the software seemed diluted with clinically insignificant interactions. Although other vendors and electronic systems may be more effective at detecting clinically significant interactions, evaluating and refining drug interaction software to aid in clinical decision making should be a primary modality to encourage the safe and effective use of medication, especially in the older population.

Future initiatives should investigate the efficacy and efficiency of different communication strategies. Additionally, identifying ways to efficiently target high-risk patients will be helpful in the development of future services. In our study, only about 30% of the patients screened in the intervention group were eligible for an electronic alert based on the criteria of 2 or more HRME or at least 1 Rx-DIS interaction. The significant time burden of reviewing charts of patients who are not eventually deemed eligible for the intervention may not be feasible for busy ambulatory settings. Thus, creation of a risk stratification tool or identifying patients based on use of specific high-risk medication classes could produce a higher yield for the invested time. These tools may also be valuable in capturing patients who have only 1 HRME.

Conclusions

Clinical pharmacy interventions resulted in significant reductions in use of high-risk medications and drug-disease interactions in an outpatient elderly population. The most commonly changed medication classes were benzodiazepines, skeletal muscle relaxants, and NSAIDs. Electronic communication allowed pharmacists to provide meaningful interventions for numerous patients who were seen in a high-volume family medicine clinic setting. Using efficient methods for capturing high-risk patients will be prudent in future initiatives.

ACKNOWLEDGMENTS

The authors acknowledge Rebecca Higdon, MPH, who accessed and generated patient scheduling reports.

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