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. 2023 Sep 21;18(9):e0291869. doi: 10.1371/journal.pone.0291869

Supported employment interventions for workplace mental health of persons with mental disabilities in low-to-middle income countries: A scoping review

Edwin Mavindidze 1,*,#, Clement Nhunzvi 1,#, Lana Van Niekerk 2,#
Editor: Amin Yazdani3
PMCID: PMC10513264  PMID: 37733732

Abstract

Objective

To review the evidence of supported employment interventions in low-to-middle income countries, documents their impact for persons with mental disorders in the open labour market and well as support decision making for its wider implementation in the workplace.

Design

The scoping review is conducted following guidelines in the Arksey and O’Malley (2005) Framework.

Data sources and eligibility

Eleven databases which are PubMed, Scopus, Academic Search Premier, the Cumulative Index to Nursing and Allied Health Literature, Africa-Wide Information, Humanities International Complete, Web of Science, PsychInfo, SocINDEX, Open Grey and Sabinet were searched for articles published between January 2006 and January 2022. Both peer-reviewed articles and grey literature were eligible if they were on supported employment interventions in low-to-middle income countries. Only articles published in English were included.

Study appraisal and synthesis

Articles were screened at title, abstract and full article levels by two independent teams with the use of Rayyan software. Deductive thematic analysis was used to synthesize evidence on the supported employment interventions implemented in LMICs, capturing evidence of their outcomes for persons with mental disabilities securing competitive work.

Results

The search yielded 7347 records and after screening by title and abstract, 188 studies were eligible for full article screening. Eight studies were included in this scoping review. Thematic descriptions of the findings were based on the availability of supported employment interventions within the context, the type of supported employment interventions as well as mental health and vocational outcomes in the workplace.

Conclusions

There is limited evidence of supported employment interventions in low-to-middle income countries despite the promising potential it has as an intervention to address mental health problems in the workplace and facilitate work participation by persons with mental disabilities.

Introduction

Work and employment are central tenets and expectations of adult life. However, for individuals with lived experience of mental disorders decent work continues to be an evading target. This is despite policy and legislative efforts at both international and local levels to promote equity in terms of rights to work for persons with disabilities including persons with mental disabilities [1,2]. In low-to-middle income countries (LMICs) persons with disabilities, including persons with mental disabilities, experience exclusion from participation in work [35]. Multiple barriers to attaining, retaining, maintaining and returning to work prevent persons with mental disabilities from participating in and experiencing decent work [4,68]. Persons with mental disabilities experience difficulties participating in the workplace due to dysfunctions associated with mental disorders [9]. Limited education, limited work experiences, recurring and persisting symptoms resulting in long periods of absence from work are significant personal barriers to employment [6,9]. Furthermore, community and systemic barriers like social exclusion, stigma, policy disincentives, inaccessible work rehabilitation services and unaccommodating work environments deter job seeking and thriving in the work place [911].

Work has a positive therapeutic effect for persons with mental disabilities and, despite the stress related to work demands, employment promotes good mental health and well-being [12]. Employment status has been identified as a social determinant of mental health and has an influence on mental health outcomes [1316]. Mental health outcomes do not only imply changes in associated symptoms of mental disorders, but also include broader social functioning, community belonging, independence, relationships, recovery and quality of life [17]. Moreover, participation in work provides income required to access other social determinants of health, including access to health services and healthy daily living conditions. Strong and consistent evidence confirms the relationship between unemployment and ill-health, including an increased risk of mental disorders and adverse mental health outcomes like depression and anxiety [14,16] while employment has been related to reduced anxiety and depression [13]. More recently, a number of studies explored health outcomes associated with participation in work, contributing to growing evidence supporting positive associations between mental health and participation in work. A systematic review [18] undertaken to summarise best evidence on the “health effects of employment” (p. 730) reported strong evidence for employment improving general mental health and reducing the risk for depression. Another systematic review comprising four studies of moderate quality focussed on mental health in considering the benefits of work [19]; it confirmed the value of work for employees’ mental health. Return to work or re-employment have also been shown to improve mental health. Fifteen of eighteen studies included in a systematic review reported that health benefits were associated with work; either because health improved significantly on return to work or decreased significantly when work was lost [20].

Supported employment interventions are a group of work rehabilitation interventions that aim to improve access and participation in the open labour market for persons with mental disabilities [21]. Supported employment interventions uses a place-and-train model versus the more traditional train-and-place model. A place-and-train model entails putting service users in real life work situations without prior preparation and allowing them adapt to the workplace while providing them with ongoing support while they are in the workplace [22,23], while in the train-and-place model the individual is first taken through pre-vocational training to learn basic work habits and specific work skills before seeking employment [22]. A systematic review that included eight sources in which ‘place-and-train’ interventions were used concluded that re-employment utilising this model had a modest effect on quality of life [24].

Supported employment interventions are offered using various models. The most common model among supported employment interventions is the Individual Placement and Support (IPS) model [23,25], IPS focuses on ensuring rapid job search and placement of clients in competitive work settings of their choice, while continuing to provide support to accessing clinical services and counselling for an unlimited time [23]. Other models of supported employment interventions, such as Integrated Supported Employment (ISE), follow similar principles as IPS, and either combine IPS with other psychological interventions or embed it into another models [2527]. ISE integrates occupational therapy services together with supported employment interventions which can take various forms including embedding work-related social skills training (WSST) into an IPS model [25,26]. WSST, IPS and ISE are defined in Table 1.

Table 1. Supported employment interventions in LMIC.

Supported Employment Model Definition
Work-related Social Skills Training (WSST) “a structured program to teach participants job interview skills, basic conversation and social survival skills for effective communication with supervisors, co-workers and customers… training on verbal and non-verbal communication, accurate social perception, assertiveness, grooming and personal appearance, greetings and other basic conversation skills… core work-related skills including those required for job searches, phone and face-to-face interviews, social skills in specific situations in the workplace like handling conflicts and requesting sick leave, and also problem-solving skills.”[28]
Individual Placement and Support (IPS) “[an] approach to vocational rehabilitation [which] incorporates eight principles: eligibility based on consumer choice, focus on competitive employment (i.e., jobs in integrated work settings in the competitive job market at prevailing wages with supervision provided by personnel employed by the business), integration of mental health and employment services, attention to client preferences, work incentives planning, rapid job search, systematic job development, and individualized job supports.”[29]
Integrated Supported Employment (ISE) combines IPS with WSST and other forms of work-related occupational therapy interventions [27,28]

In other cases, supported employment interventions are embedded in another psychosocial rehabilitation model such as the Clubhouse model. Clubhouse supported employment provides competitive job placements with supports from the clubhouse both at work and away from work [30]. The Clubhouse model is a psychosocial rehabilitation model, were persons with mental disabilities intentionally come together, forming a therapeutic working community, to support each other beyond clinical outcomes [30].

Supported employment interventions have been implemented, extensively researched and well documented around the world [23,3138]. Findings from a randomised control trial of two supported employment intervention programmes concluded that remunerated part-time work, undertaken within the Clubhouse-model, was found to improve quality of life and self-esteem for adults with mental illness [39]. Given reports of its effectiveness in high income settings like USA, UK, Australia, Sweden and Japan [32,4043], supported employment interventions have the potential to improve work participation and engagement outcomes for persons with mental disabilities in LMICs. However, implementation of supported employment interventions in LMICs has been hindered by socioeconomic and sociopolitical factors in the various countries [4447]. Progressive disability policies, founded on a human rights approach, are generally in place, but with little evidence of implementation [2]. Using Zimbabwe as an example it is clear that socioeconomic hardships that have persisted since the early 2000s resulted in high unemployment rates. Furthermore, sociocultural factors such as stigma and misconceptions of mental illness continue to hinder implementation of supported employment interventions in Zimbabwe. However, in recent years there have been policy changes in relation to the welfare of persons with disabilities, including severe mental disorders [1]. The Constitution of Zimbabwe most notably promotes the establishment of programmes that facilitate participation of persons with disabilities, both physical and mental, in work and is a key facilitator for implementation of supported employment interventions in Zimbabwe [1,6]. It should also be noted that implementation supports, such as providing funding, personnel training and legislative provisions, are a key ingredient to successful implementation of supported employment interventions [48]. Moreover, given the technical nature of supported employment interventions providing necessary support ensures access of the most appropriate and relevant service to persons with mental disabilities [48].

Despite all the research done there remains limited knowledge of supported employment interventions in LMICs. Although a scoping review has synthesised the existing evidence of vocational rehabilitation interventions being offered at institutions in LMICs [49], there is a dearth of evidence on support employment interventions in LMICs. This review, therefore, seeks to synthesize the existing literature pertaining to supported employment interventions in LMICs and document their impacts on persons with mental disabilities in the open labour market. Findings may be used to support decision makers in the development, implementation, and execution of supported employment interventions.

Methodology

The scoping review, guided by Arksey and O’Malley framework [50] was done between November 2021 and February 2023. The purpose of the scoping review was to synthesize existing research from LMICs on supported employment interventions and gauge its potential in facilitating employment for persons with mental disabilities in LMICs. The five stages of the Arksey and O’Malley [50] and how they guided this scoping review are outlined below.

Stage 1: Identifying the research questions

This scoping review aimed to answer two questions; “What is the existing literature on supported employment interventions for persons with mental disorders in LMIC?” and “What is the impact of supported employment interventions for persons with mental disabilities in LMIC?”

Stage 2: Identifying relevant studies

We designed a search strategy and with assistance from a subject librarian selected databases and the selection criteria. The search was conducted, between July and October 2022, on 11 databases which are PubMed, Scopus, Academic Search Premier, the Cumulative Index to Nursing and Allied Health Literature (CINAHL), Africa-Wide Information, Humanities International Complete, Web of Science, PsychInfo, SocINDEX, Open Grey and Sabinet. Key search terms included supported employment and mental disorders and their alternate terms or derivatives (Table 2). We conducted a preliminary search on PubMed which allowed us to further refine our search terms, including MeSH terms. The search strategy was adapted accordingly for all the databases.

Table 2. Key terms for database search.

Key search terms Alternative terms PubMed
Supported Employment Individual placement and support, IPS, Place and train model, job coaching, Supported employment [MeSH]
Mental health problem Mental illness or Psychiatric disability or mental disorders or Psychosis or substance use disorder or substance abuse Mental disorders [MeSH] (incl. substance related disorders, Substance abuse, Psychosis, substance induced)

Stage 3: Study selection

In this stage reviewers aimed to identify articles on supported employment interventions for mental disorders in LMICs, as well as articles on the efficacy of these supported employment interventions in LMICs. LMICs were defined according to the World Bank Group country classification by income level [51].

Search results were uploaded to Rayyan [52]. The project lead (EM) guided two teams of research assistants, two students and four reviewers with lived experience of mental illness in the screening the articles identified in the search. The six reviewers had previously received training on the scoping review process. The reviewers were given access to the identified articles on Rayyan, which they used for screening the articles at both title and abstract levels. The identified articles were divided between the two teams and the three team members of each team then anonymously screened the same articles. Both peer-reviewed and grey literature sources were considered and included if these reported research on supported employment interventions undertaken in LMICs during the last 18 years (2006–2023). Articles on supported employment interventions in LMICs and written in English were included. Conference papers and papers that explicitly exclude mental disorders or psychiatric illness were excluded.

Articles that were provisionally included during screening at title and abstract level, underwent full text review by the same reviewers to confirm inclusion in the review. Disagreements in decisions to include or exclude articles was resolved though consensus.

Stage 4: Charting the data

The project lead (EM) and a team member (CN) designed a common extraction template capturing basic bibliometric data and main findings. The data was extracted according to key themes related to the study objectives. We then jointly reviewed the full articles extracting relevant information and any discrepancies were resolved through discussion and consensus. We used deductive thematic analysis to synthesize evidence of the supported employment interventions being implemented in LMICs for persons with mental disabilities, with mental disorders such as psychosis, mood disorders and substance use disorders. Stage 5 on collating, summarising and reporting is presented in the results section. We summarized the data based on the models of supported employment interventions implemented and studied in LMICs and their mental and vocational outcomes for persons with mental disabilities. Furthermore, our reporting was guided by the Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) Checklist (S1 File).

Results

Characteristics of the included studies

The search yielded 9879 studies and after removing duplicates (n = 2532) and screening by title and abstract (n = 7347), 188 studies were assessed for eligibility. The majority (n = 161) were excluded because they were not from LMICs while others were excluded because they were not published in English (2 were in French, 2 in Spanish and 4 in German), were not on mental illness (n = 2) or did not report supported employment interventions (n = 9). At the end, 8 studies were included in the scoping review. The included studies were all peer reviewed articles published between 2015 and 2021, although none were published in 2018 and 2019. Fig 1 summaries the article screening process in a flow chart. Article were from LMICs in Africa [38,53], Asia [26,45,5456] and Latin America [57]. The articles from Asia where from China [26,54,55] and India [45,56] while both articles from Africa where from South Africa [38,53]. The included studies also included 7 primary studies [26,38,45,5356] and a critical review [57]. We also reviewed the reference list in critical review and all relevant studies had already been screened for eligibility and excluded. Of the original articles, two were longitudinal descriptive studies [38,53]. The primary studies also included a descriptive retrospective study [56], a feasibility study [45], a case study [55], a qualitative evaluation study [54], and a randomised control trial [26]. Four studies only made mention of supported employment without specifying any particular model of supported employment intervention [38,45,53,56], while 2 specified an ISE model [54,55]. One article made mention of an IPS model [57], while another compared IPS and ISE outcomes [26] Most of the studies suggested involvement of occupational therapists in supported employment interventions [26,38,5355]. All studies reported populations of persons with severe mental illness including diagnoses of schizophrenia, schizoaffective disorder, bipolar affective disorder, obsessive compulsive disorder, substance use disorders, autism, and intellectual disabilities. Only one study [26] explicitly evaluates and measures symptomatic mental health outcomes, while other two studies [54,55] report on broader mental health outcomes such as improved social relationships, independence, self- efficacy and personal wellbeing among others. Our findings are presented in a typical narrative format with a tabular supplement (Table 3).

Fig 1. PRISMA flow chart for screening of articles on supported employment in LMICs.

Fig 1

Table 3. Summary on studies on supported employment interventions in LMICs.

Author(s) (Year) &
Country
Model(s) of supported employment intervention(s) studied. Study design/ Methods Study population & Sample size (n) Study aim Main findings
1. Cubillos et al, (2020) [57]
Colombia, Costa Rica, Peru
Individual Placement and support (IPS) Critical Review Severe mental illness To reform the mental health care system and advance the employment of people with disabilities in Colombia, Costa Rica, and Peru Implementation of IPS in Latin America may be hindered by lack of incentives for employers to hire people with severe mental disorders, lack of reimbursement of essential health services by public fund through increased coordination between health and labour ministries for sustainability, and adequate income from employment attained through IPS programmes.
2. Engelbrecht et al, (2017) [53]
South Africa
Supported employment Longitudinal descriptive study Intellectual
Disability, Schizophrenia, Bipolar I & Schizoaffective
n = 29
To calculate the cost of a Supported Employment service offered to people with mental disabilities Cost utilisation for psychiatric disability (PD) cohort averaged USD 74.99 on government sessional salary (GSS) rates and USD 141.66on medical aide reimbursement (MAR) rates. Cost of SUPPORTED EMPLOYMENT for intellectual disabilities (ID) cohort averaged USD 137.34 at the GSS rate, and USD 266.69 at the MAR rate per month.
Rapid downward progression from average USD 421.85 (GSS rate)/USD 819.14 (MAR) in the first month to USD 11.72 (GSS rate)/USD 22.75 (MAR) in the twelfth month for the PD cohort. Similar trend seen in ID cohort although less pronounced.
3. Haridas et al, (2021) [56]
India
Supported employment Descriptive Retrospective study Schizophrenia, Bipolar, OCD and depressive disorders
n = 67
To identify and describe the profile of persons with mental disabilities who had sought the supported employment services Participants had an increased average duration of employment (37.04 ± 17.29 days) and a 3:1 success-failure ratio for job placement.
4. Jagannathan et al, (2020) [45]
India
Supported employment Feasibility study Schizophrenia & Bipolar affective disorder
n = 63
To test the feasibility of a Supported Employment Programme for persons with mental disabilities 50.8% of participants were successfully placed. The median job tenure was 60 days. Participants were less likely to sustain the job if they faced adverse events (26 days) than if they did not (75 days).
Significant changes in disability and socio-occupational functioning in a 6-month period. Disability score significantly reduced (baseline median (IQR)): 5.50 (4.00), 6 months median (IQR): 4.00 (3.00); z = –2.35; p = .02) and socio-occupational functioning significantly improved (baseline median (IQR): 17.00 (4.00), 6 months median (IQR): 20.00 (8.00); z = –3.27; p = .01)
Reported reduced disability and improved socio-occupational functioning
5. Lu et al, (2015) [55]
China
Integrated supported employment (ISE)
Case study 37-year-old female with paranoid schizophrenia
n = 1
To illustrate the successful implementation of the Integrated Supported Employment (ISE) program in helping people with severe mental illness (SMI) secure continuous employment Client stayed in employment for 17 months and beyond completion of the intervention
Reported improve self-efficacy and improved personal well being
6. Van Niekerk et al, (2015) [38]
South Africa
Supported employment Longitudinal descriptive study Intellectual
Disability, Schizophrenia, Bipolar I & Schizoaffective
n = 29
To determine the feasibility of an
SE service for use in South Africa, specifically as
it relates to costs
An average monthly time utilization over 12-months of 9.19 hours with a rapid decrease from 37.22 hours initially to 2.29 hours at the end.
Total time utilization higher of Intellectual disabilities (130.83 hours) than for the others (71.38 hours)
7. Yu et al, (2016) [54]
China
Integrated supported employment (ISE)
Qualitative evaluation study Schizophrenia & Caregivers
n = 15
To explore and compare the views of participants and the caregivers towards the integrated supported employment (ISE) process and outcomes ISE should help participants to gain employment, be financially independent and have a livelihood. Work-related Social Skills training (WSST) was key to success of ISE. Practical and emotional support also key to ISE success.
Gaining and maintaining competitive employment through ISE resulted in improve family communication and family support.
Also reported improved mood and improved self confidence
8. Zhang et al, (2017) [26]
China
Integrated supported employment (ISE)
Individual Placement and Support (IPS)
Randomised control trial Schizophrenia
n = 162
The effectiveness of integrated supported employment (ISE) compared with individual placement and support (IPS) and traditional vocational rehabilitation (TVR) for people with schizophrenia Significantly higher employment rate and longer job tenure were found in the ISE group (63.0%, 29.56 wk) compared with the IPS group (50.0%, 25.47 wk) and TVR group (33.3%, 9.91 wk). The ISE group also attained the most positive psychological outcomes.
Reported improved psychosocial functioning and improved subjective Quality of Life

Supported employment interventions available in LMICs

There was very limited research on supported employment interventions are available for persons with mental disabilities in LMICs. The majority of the included studies [38,45,53,56] only referred to a supported employment intervention without mention of a specific type. In those studies that identified the intervention type, Integrated Supported Employment (ISE) [26,54,55] was the most used. Although IPS is embedded in ISE, only one RCT explicitly reported IPS as supported employment intervention in LMICs [26].

The main consideration in IPS is to ensure employment that provides sufficient income to sustain livelihood and that is acceptable to service recipients [54,57]. Cubillos and colleagues [57] suggest that contextual factors may limit the implementation of IPS in LMICs, for example, having to incentivise employers to counteract the perceived risks of employing persons with mental disabilities [57]. Other examples are the challenges for reimbursement of service providers through medical aid schemes and the cost implications on public funds [53,57].

Outcomes of supported employment interventions in LMICs Mental health-related outcomes

Results of supported employment intervention studies in LMICs suggest that supported employment interventions may be an effective way to address various mental health problems in the workplace. Improved mental health outcomes are achieved through providing and sustaining employment for persons with mental disabilities. It is reported that there was a significant reduction in disability and increase in socio-occupational functioning for persons with mental disabilities engaged in supported employment interventions [45]. Socio-occupational functioning denotes the ability of an individual to be part of the community in which they reside [58]. Other mental health outcomes related to supported employment interventions include an improved self-reported personal wellbeing, mental health-related recovery and improved self-efficacy through gaining employment leading to financial independence [45,54,55]. Beneficiaries of supported employment programmes and interventions further report improved social skills, improved stress coping mechanisms, enhanced independent living skills, functional restructuring of daily activities and improved drive to seek and attain work [45]. Additionally, supported employment interventions also improved communication in families of service users, with improvements of caregiver attitudes towards individuals with severe mental disorders [45,54]. Furthermore, supported employment intervention showed higher functional assessment measure scores, related to mental health outcomes, on the Global Assessment of Functioning (GAF) and the Personal Wellbeing Index (PWI) than TVR [26]. For example, those who participated in the ISE programme scored a mean of 65.83 and 53.37 on the GAF and PWI respectively compared with means of 62.50 and 25.46 on the GAF and PWI respectively in the group receiving TVR [26]. This suggests that the group receiving ISE had higher level of psychosocial functioning and subjective quality of life than the TVR group.

Vocational outcomes

Supported employment interventions have been reported to be more effective in both vocational and functional outcomes than traditional vocational rehabilitation (TVR) approaches, like the train-and-place model, in LMICs [26]. A randomised control trial by Zhang and colleagues [26] reported that supported employment interventions resulted in better vocational outcomes, for example employment rates and job tenure. Up to 63% of participants in supported employment intervention groups gained employment and stayed in employment for up to an average of 29.56 weeks, compared to 33% in the TVR group with an average employment duration of 9.91 weeks. Furthermore, among the supported employment intervention groups there were also significant differences, with ISE having better vocational outcomes than IPS (50% employment rate, 25.47 weeks job tenure, p-value = 0.02) and significantly higher functional scores for most measures used [26].

Supported employment interventions have been reported to show increased job attainment, tenure and sustainability for persons with mental disabilities in LMICs [26,38,45,53,55]; these have been reported as key social determinants of mental health with a positive influence on mental health outcomes [59]. However, the studies under review did not explore the relationship between employment, as a social determinate of mental health, and mental health outcomes. Supported employment interventions resulted in good job placement success rates ranging from 50.8–63% [26,45]. Haridas and colleagues [56] reported that 3-in-4 individuals from a tertiary rehabilitation institution who sought for employment were successful. With supported employment interventions, persons with mental disabilities could sustain employment from between 37 days and 60 days [45,56]. The duration of this job tenure was greatly affected by prior training, facing hardship in the work place and support received (duration and type) [45]. In a case study by Lu and colleagues [55] in Mainland China, the individual was able to attain and sustain employment beyond 17 months with appropriate support and requisite training.

Findings of a modest prospective study that captured the time utilization and cost of supported employment interventions reported a rapid decrease after the first month [38,53]. Furthermore, the findings suggest supported employment interventions might be a cost-effective service, with an average monthly time utilisation of 9.19 hours over a 12-month period, meaning service users actively utilized 9.19 hours of support during an average of 1920 work hours [38]. In addition, the promising cost effectiveness of supported employment interventions based on time utilisation of individual service users, can further be enhanced in cases where service components being access through group formats, which is the case in 70% of the services offered to persons with Intellectual Disability [38,53].

Discussion

There is limited research evidence of supported employment interventions from LMICs. All included studies were from three two upper-middle income countries, China and South Africa, and a low-middle income country, India. In addition, a critical review focussed on three upper-middle income countries, Costa Rica, Colombia and Peru. The limitation of the findings might be due to the shifting economic fortunes in these countries as their economies are fast growing with increased opportunities for employment [55]. Without adequate financing and resourcing, supported employment interventions are economically unsustainable [60], therefore may be challenging to implement in lower income countries. Furthermore, the socio-political environment in these countries have a positive impact on development of supported employment interventions, as they have established pro-disability employment laws and policies [47].

Studies from India and South Africa only make mention of a supported employment interventions while studies from China explicitly name IPS and ISE. This suggests that increasing economic stability promotes implementation of more robust evidence-based models beyond the generic supported employment model. Rusch and Hughes [61] explain that supported employment is a group of interrelated work intervention models that emphasise integrated paid work with ongoing support. The most widely researched model of supported employment intervention model is the IPS [25,41,6264]. ISE was developed in Hong Kong in response to the contextual limitations on implementing IPS to fidelity and to improve job tenure and sustaining employment outcomes [28,65] Supported employment interventions have increasingly integrated other interventions and services such as cognitive interventions, social skills interventions, clubhouse approaches, sheltered employment and occupational therapy to improve outcomes for persons with mental disabilities and in response to contextual realities [66].

The ISE approach was shown to be more effective than IPS in achieving both employment and mental health outcomes in LMICs. This might have been because the ISE approach was an augmented IPS model with additional elements to promote social and interpersonal functioning in the workplace [65,67]. Zhang and colleagues [26] highlight that the ISE developed from evidence-based occupational therapy interventions. The influence of occupational therapists and occupational therapy in supported employment interventions is a recurring theme in literature [6875]. Occupational therapists apply their competencies in mental health and work rehabilitation to promote social inclusion, recovery and open labour market participation by persons with mental disabilities [76,77]. Occupational therapists address the work and employment needs of persons with mental disabilities through the use their knowledge of work and skills in occupational analysis, contributing to the design and implementation of supported employment interventions [27,71]. Furthermore, occupational therapists utilise a range occupation-based assessment in evaluating the success and impacts of supported employment interventions [71,73]. Abidin and colleagues [78] suggest that occupational therapists should implement ISE as it permits a more holistic approach, in line with occupational therapy philosophy and practice, resulting in better mental and vocational outcomes.

Although evidence is currently limited, available literature suggests supported employment interventions have been implemented with success in LMICs [26,45,54,55]. It is noteworthy that despite mounting evidence of the successes and benefits of supported employment interventions, such as the IPS approach [32,40,79,80], implementation fidelity in LMICs is often low as implementors respond to contextual realities that may limit success of the approach [45,57]. Various adaptations to supported employment interventions have been applied including pre-employment social skills training, integration into existent mental health services and extended support for both service users and employers to facilitate its implementation success in LMICs [27,45,55]. ISE services were reported across various LMICs and provided a good alternative to the IPS generally implemented in high income countries. ISE was reported to improve social functioning and interpersonal relationships in the workplace, which in turn led to improved vocational outcomes, consistent with its intended purpose [28,78].

The current evidence suggests that supported employment interventions are effective in achieving employment outcomes among persons with mental disabilities in LMICs. Supported employment interventions resulted in significantly higher placement rates in competitive employment and longer duration in employment [26,27]. Furthermore, supported employment interventions showed enhanced work attainment for persons with mental disabilities and increased job tenure to the benefit of both persons with mental disabilities and their families [54]. Above half of participants in the studies reviewed were able to attain employment and could retain employment with appropriate support [26,27,55]. Supported employment interventions has been shown to improve on both job placements and job tenure for persons with mental disabilities as compared to traditional train-and-place approaches [32,68,8183].

Participation in work has been seen to improve mental health outcomes. Although there is limited evidence of the effectiveness of supported employment interventions on mental health outcomes in the studies under review, literature suggests that employment positively improves mental health outcomes [29,76,84]. Moreover, the reviewed studies had short-term follow-up periods, while literature suggests that in the long-term duration of employment may yield and sustain positive mental health outcomes over time [59,85,86]. The limited research evidence on mental health benefits of employment in LMIC confirm the need for further research.

[76,77]. The results highlighted that supported employment interventions are a cost-effective approach to employment for persons with mental disabilities despite the high costs in the inception stages. This resonated with findings from other settings which highlighted that supported employment interventions become increasingly cost effective over time [43].

Major gaps in evidence remain in low-income countries. All of the identified studies in this scoping review were from upper and lower middle-income countries. Therefore, there is a gap in the evidence of implementation of supported employment interventions in low-income countries, as well as their effectiveness in these contexts. Furthermore, only a single research group reported on mental health outcomes, with only one study attempting to measure mental health outcomes among participants of supported employment interventions in LMICs. This limited the extent of literature from which we could draw insights and inferences on the true effectiveness of supported employment interventions and makes it difficult to generalise findings from a single study.

Conclusions

The scoping review was undertaken to synthesize research on supported employment interventions undertaken in LMICs and consider the importance of supporting decision making for implementation this service in the workplace. There is a dearth of research evidence of supported employment interventions from LMICs. Therefore, there is need for further research on their implementation and outcomes in LMICs. The available evidence suggests supported employment interventions are beneficial to realisation of vocational and employment needs of persons with mental disabilities. Supported employment interventions are cost-effective and if embedded in existing mental health services, led-by and involving occupational therapists, may lead to best outcomes.

Strengths and limitations

  • ➢ The scoping review methodology is a robust methodology to not only synthesize the available literature, but also to identify gaps in the available evidence.

  • ➢ More than half of the identified studies were research conducted by two research groups. This resulted in limitations in identification of the types of supported employment interventions that are available in LMICs.

  • ➢ The exclusion of sources not written in English could have resulted in relevant studies on supported employment interventions from French-speaking or Spanish-speaking LMICs being missed.

  • ➢ The included studies were not subjected to a quality appraisal.

Supporting information

S1 File. PRISMA-ScR checklist.

Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) Checklist.

(DOCX)

Acknowledgments

Special thanks go to lived experience experts that reviewed and gave their insights to our scoping review and analysis.

Data Availability

All relevant data are within the paper and its Supporting Information files.

Funding Statement

This research was commissioned by the Wellcome Trust as part of the Workplace Mental Health Commission 2021 (https://wellcome.org/reports/where-next-workplace-mental-health) awarded to EM(Team lead), CN and LvN. For the purpose of open access, Wellcome has applied a CC BY public copyright licence to any Author Accepted Manuscript version arising from this submission. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.

References

Decision Letter 0

Amin Yazdani

22 Jun 2023

PONE-D-23-15544Supported employment interventions for workplace mental health of chronic mental service users in low-to-middle income countries: a scoping reviewPLOS ONE

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

Reviewer #2: Yes

**********

2. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: Yes

Reviewer #2: N/A

**********

3. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #2: Yes

**********

4. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: Yes

Reviewer #2: Yes

**********

5. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: Thank you for the opportunity to review this paper. The authors reviewed the evidence of supported employment in low-to-middle income countries, its effectiveness on mental health outcomes through the promotion of the participation fmental health service users in the open labour market.

Overall, this is a well written study that is needed. The state of support employment in LMIC is relatively unexplored in the workplace mental health literature. I invite the authors to add additional contexts in the background section about the dearth of literature as they further develop the need for this study by identifying the research gaps. Moreover, there should be a more fulsome discussion of occupational therapy in addressing support employment needs in LMIC countries. This is relatively unexplored in the study, although the authors mention a few studies in lines 202 and 206.

Table 2 also identifies studies from LMICs, however, I question how the study from Tan et al., 2016 (Singapore) would be considered a LMIC. Please expand on this in the study.

The discussion section should also be further expanded and aligned with the extant literature. How does the existing scoping review findings enhance our understanding of supported employment. The limitation section also needs to be further elaborated in addition to the conclusion.

I look forward to reviewing the next draft of the paper

Reviewer #2: Thank you for your efforts in conducting this important research to synthesize the existing literature on supported employment interventions in low-middle income countries, with a focus on how they impact persons with mental disabilities. It is a large undertaking to screen over 7000 title abstracts, full-text review over 150 articles. For the most part, the scoping review is well-structured; however, there are also sections that are unnecessarily wordy and inconsistent which may lead to confusion. This manuscript requires significant revisions prior to resubmission for publication.

The comments below are intended to strengthen and clarify the manuscript.

Overall comments:

The study of objectives must be clarified and remain consistent throughout the manuscript.

The authors repeat the study objectives in several sections of the manuscript (i.e., line 4, 25, 114, 120), but it is not done in a consistent nor concise manner. The study objectives must be clarified as they shape the entire paper. First, it is not recommended that the objective is to “moot” or “advocate” for a predetermined outcome; this is NOT one of the purposes of scoping reviews (Arskey & O’Malley, 2005). Perhaps softer language like, “support decision-making” may be used. Second, it is recommended that the term “interventions” be constantly added to “supported employment”. “Supported employment” and “supported employment interventions” may not mean the same thing. “Supported employment” may be interpreted as a specific intervention, whereas “supported employment interventions” may be interpreted as a more general type of intervention. Third, mapping the evidence may require figures such as a link diagram. Based on what was presented in the manuscript, perhaps the term “synthesize” would be more appropriate. Lastly, it is unclear whether the scope of the review pertains to the impacts of supported employment interventions on persons with mental disorders OR the mental health outcomes associated with supported employment interventions. Since the review excluded articles that “explicitly exclude mental disorders or psychiatric illness,” and included outcome measures beyond those that are directly related to mental health (i.e., cost, service usage), the authors should clarify that the scope of the review ‘synthesizes the existing literature on supported employment interventions in low-middle income countries, and documents their impact for persons with mental disabilities.’ In a similar vein, it is recommended that the authors remove the term “(chronic) mental health service users.” This is because the authors have not verified that all participants in the retained articles are using mental health services, rather, they were defined by their mental illness (as demonstrated in table 2, study population). Perhaps using the term “persons with mental disabilities” would be more accurate. Please make the appropriate changes throughout the manuscript to address the concerns and suggestions identified above to concisely frame the scope and objectives of the review and avoid confusions for the reader.

Please make mention of all figures and supplementary materials in-text so they are not independent from the manuscript (i.e., figure 1, supplementary materials)

Please review the article for typos, and grammatical errors (particularly use of commas). Also, please be consistent in the use of acronyms.

Please review the article as a whole to ensure that it is consistent with the study objectives.

Please ensure abstract reflect the changes made to the main text.

Specific Comments by Section

Introduction:

Second paragraph: Including a sentence to describe the Waddel & Burton (2006) report would strengthen the argument that work is overall beneficial: Waddell, G., & Burton, A. K. (2006). Is work good for your health and well-being?

Line 75: include the term ‘adverse’ mental health outcomes like depression and anxiety.

Link 89-93: This paragraph is out of place and may not be necessary. It shifts the focus to workplace mental health promotion and does not support the importance of supported employment interventions. This leaves the reader questioning “How can employers improve workplace mental health promotion,” rather than focussing on the benefits/importance/potential of supported employment interventions. The Waddell & Burton (2006) report suggests that work is overall good for health despite the stresses that it comes with. It may be worth acknowledging the stressors of work in paragraph 2, but emphasize the work is overall good for health.

Line 94-104: Please describe the various models of supported employment interventions, including the Clubhouse-model (line 108) and the ones defined in Table 3.

Line 114-117”: This sentence is unnecessarily complicated. Suggestion: “This scoping review aims to synthesize the existing literature pertaining to supported employment interventions in LMICS and document their impacts on persons with mental disabilities. Findings may be used to support decision-makers in the development, implementation, and execution of supported employment interventions.”

Methods:

Line 119: If this review adopted the Arksey and O’Malley framework, please use it. It is unclear why the authors referenced the Arksey and O'Malley framework and then summarize the methods using the SALSA framework, and attaching the (PRISMA-ScR) Checklist (2018) in the supplemental materials. The Arksey and O’Malley framework consists of five stages: (1) identify the research questions; (2) search for relevant studies; (3) select relevant studies; (4) chart the data; and (5) collate, summarize, and report the results. Please be consistent with one framework to avoid confusion.

Line 122: incomplete phrase � supported employment for ______ and gauge….

Please specify when the search was conducted.

Line 123: The research questions need to reflect the aim of the scoping review. The research question “What supported employment interventions are available for adults with chronic mental health problems in LMIC?” is too broad and the review does not actually aim to identify supported employment interventions are available for adults with chronic mental health problems in LMIC; rather it synthesizes the literature. Therefore, I believe the research questions are “What is the existing literature/research on supported employment interventions in LMIC?” and “What is the impact of supported employment interventions for persons with mental disabilities in LMIC?”

Line 162 states: “extracted according to key themes related to the study objectives”. Please expand on how inductive thematic analysis (line 164) was applied. Extracting data according to key themes developed a priori is NOT inductive thematic analysis.

Line 164: Suggest to write “We summarized the data based on the models of supported employment interventions implemented and studied in LMICs and their mental and vocational outcomes for persons with mental disabilities.

Line 168-179: The last two sentences should be in the results.

Results:

Table 2: A few recommendations to reduce the length and size of the table:

1. Combine authors, year, and country in the same column. “Country, Author(s), (Year)”.

2. Combine mental health outcomes and main findings into the same column.

Please include sample size in the study population in Table 2.

Please change intervention to Model(s) of supported employment intervention(s) studied in Table 2.

Line 186: Please clarify that the authors reviewed the reference list of the Critical Review that was retained in the review. It is typically preferred to include the primary research rather than reviews.

Line 197: Since this section specifies SE interventions models that have been studied, it should include the frequency of each model that was studied. In other words, how many studies researched the WSST model, the IPS model, and the ISE model in LMICs. How many studies did not specify the model?

Line 198: The research methods used cannot determine that there are very limited supported employment interventions available for mental health service users in LMICs. Limited research on this topic does not imply that the programs do not exist. It is recommended that “There was very limited research on….” be added at the beginning of the Results section. Otherwise, please justify how the systematic search and inclusion criteria allowed for this statement.

Line 209: Table 3 belongs in the introduction. The definitions of WSST IPS, and ISE did not come from the included articles. This is not a theme or a finding from the retained articles.

Line 218: Suggestion to change subtitle to Outcomes of Supported Employment Interventions and to have to smaller headers: 1) Mental health-related outcomes; 2) Vocational outcomes.

Line 245-252: Move to mental health outcomes (i.e., GAF and PWI) to previous paragraph.

Line 277: This is incorrect: month time utilisation is 9.19 (i.e., 9.19 hours/month). Therefore, usage is 110 hours per year (9.19 hours/month x 12 months).

Please clarify if the 6 reviewers screened all 7347 articles, or if the articles were divided amongst the two teams, did at least reviewers read over each title and abstract?

Please provide a reference for how LMIC was defined.

Line 154: Please include ‘written in English’ as an inclusion criteria.

Discussion

The thoughts and points brought forth in the discussion were scattered and difficult to read. This section requires significant revisions. It is suggested that the authors refer back to the research questions to guide the discussion. Below are some additional suggestions:

First paragraph: It is unclear how this paragraph is related to the study findings? Please help the reader connect the points. Otherwise, this paragraph should be reframed and placed in the Introduction to provide rationale for a scoping review on supported employment interventions in LMICs.

Similarly, please summarize the main results from this review and connect the discussion back to the two research questions.

It is recommended that the authors discuss SE in general before discussing the nuances and benefits of specify SE approaches.

Line 300 states that evidence is currently limited, then Line 301 states that there is mounting evidence of the successes and benefits of an IPS approach in LMICs. This is confusing.

Line 296: Please describe what is meant by implementation support rather than stating “implementation support is key to successful implementation”. Is it funding, expertise, personnel, infrastructure, etc.? Please be more specific.

Line 312: The phrase, “has been established,” implies conclusive findings. It is difficult to make that conclusion when only 9 relevant articles were identified. Further, a quality appraisal of the research was not conducted. Please rephrase.

Line 302: References 24, 32, 55, 56 were not retained for the scoping review. Please clarify why references 24, 32, 55, 56 were used to support the fact that SE interventions have been implemented in LMICs.

Line 324: Reference 62 and 63 were not one of the nine retained studies. Please rephrase or remove the sentence.

Line 356: Please clarify how the two research group that conducted most of the studies retained in this review limited the identification of other types of supported employment available in LMICs? It seems that it is simply a lack of research in this area.

Line 359: This is not a limitation of your review. However, it is a research gap. This point can be included with the paragraph at line 341. Also, it would be worthwhile to discuss/explore why there are so few studies conducted on this topic and the barriers to conducting research on SE in LMICs. It would also be fruitful to discuss the barriers and facilitators to implementing SE in LMICs.

**********

6. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files.

If you choose “no”, your identity will remain anonymous but your review may still be made public.

Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy.

Reviewer #1: No

Reviewer #2: No

**********

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While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step.

Attachment

Submitted filename: Comments to Authors.docx

PLoS One. 2023 Sep 21;18(9):e0291869. doi: 10.1371/journal.pone.0291869.r002

Author response to Decision Letter 0


9 Aug 2023

All the reviewer comments have been addressed and responded in tabular format in a document submitted with this review.

Decision Letter 1

Amin Yazdani

7 Sep 2023

Supported employment interventions for workplace mental health of persons with mental disabilities in low-to-middle income countries: a scoping review

PONE-D-23-15544R1

Dear Dr. Mavindidze,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

An invoice for payment will follow shortly after the formal acceptance. To ensure an efficient process, please log into Editorial Manager at http://www.editorialmanager.com/pone/, click the 'Update My Information' link at the top of the page, and double check that your user information is up-to-date. If you have any billing related questions, please contact our Author Billing department directly at authorbilling@plos.org.

If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

Kind regards,

Amin Yazdani, PhD

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation.

Reviewer #1: All comments have been addressed

Reviewer #2: All comments have been addressed

**********

2. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

Reviewer #2: Yes

**********

3. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: N/A

Reviewer #2: N/A

**********

4. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #2: Yes

**********

5. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: Yes

Reviewer #2: Yes

**********

6. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: (No Response)

Reviewer #2: This is a much stronger manuscript. Thank you for making the suggested revisions. No further comments.

**********

7. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files.

If you choose “no”, your identity will remain anonymous but your review may still be made public.

Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy.

Reviewer #1: No

Reviewer #2: No

**********

Acceptance letter

Amin Yazdani

13 Sep 2023

PONE-D-23-15544R1

 Supported employment interventions for workplace mental health of persons with mental disabilities in low-to-middle income countries: a scoping review

Dear Dr. Mavindidze:

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now with our production department.

If your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information please contact onepress@plos.org.

If we can help with anything else, please email us at plosone@plos.org.

Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Dr. Amin Yazdani

Academic Editor

PLOS ONE

Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 File. PRISMA-ScR checklist.

    Preferred Reporting Items for Systematic reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) Checklist.

    (DOCX)

    Attachment

    Submitted filename: Comments to Authors.docx

    Data Availability Statement

    All relevant data are within the paper and its Supporting Information files.


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