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QJM: An International Journal of Medicine logoLink to QJM: An International Journal of Medicine
. 2023 Jul 3;116(9):774–780. doi: 10.1093/qjmed/hcad160

A fast emergency department triage score based on mobility, mental status and oxygen saturation compared with the emergency severity index: a prospective cohort study

H B Riedel 1, T Espejo 2, R Bingisser 3, J Kellett 4, C H Nickel 5,
PMCID: PMC10559338  PMID: 37399089

Summary

Background

Waiting for triage in overburdened emergency departments (ED) has become an increasing problem, which endangers patients. A fast triage system to rapidly identify low-acuity patients should divert care and resources to more urgent cases.

Aim

The objective of this study was to compare the performance of the Kitovu Hospital fast triage (KFT) score with the Emergency Severity Index (ESI), using mortality and hospital admission as proxies for the patients’ acuity.

Design

This is a prospective observational study of consecutive patients presenting to a Swiss academic ED.

Methods

Patients were prospectively triaged into one of five ESI strata and retrospectively assessed by the KFT score, which awards one point each for altered mental status, impaired mobility and oxygen saturation <94%.

Results

The KFT score had a lower discrimination than the ESI for hospital admission, but a higher discrimination for mortality from 24 h to 1 year after ED presentation. A total of 5544 (67%) patients were assigned to the lowest acuity by the KFT score compared with 2374 (28.7%) by the ESI; there was no significant difference in the 24-h mortality of patients who were deemed low acuity by either score.

Conclusion

Compared to the ESI, the KFT score identifies more than twice as many patients at low risk of early death. Therefore, this score might help to identify patients who could be managed through alternative pathways. This may be particularly helpful in situations of ED crowding and access block.

Background

Waiting for triage has been identified as a threat to safety in the emergency department (ED).1 The intended purpose of triage can be undermined by long lines of patients queuing up to be seen, which inevitably hinders essential time-critical treatment. Even under routine circumstances, the time from ED arrival to triage can take longer than 10 min in more than half of all high-acuity patients; during busier times, this critical time span increases, so that most high-acuity patients may not be seen within the recommended time period.1 In a recent policy statement, the American College of Emergency Physicians and the Emergency Nurses Association stated that extended triage questioning also creates a preventable delay in caring for patients and should not interfere with timely access to needed care.2 Furthermore, limiting the extent of initial triage might be advantageous.3,4

Preventable early death after ED discharge must also be avoided.5 Therefore, several prognostic factors to predict short-term mortality have been studied. Mental status,6 impaired mobility,7 and vital signs5 are associated with early mortality. Not surprisingly, all three parameters are included in scores with good prognostic power for short-term mortality.8 Patients with normal vital signs and mobility showed both low early8,9 and low 1-year mortality.9 Oxygen saturation is one of the most valuable vital signs for triage.10 In a busy ED, all these parameters may rapidly identify a patient at low risk of early death, who could be managed as outpatient. ‘Red flag’ situations in which patients should not wait are rapidly and easily identified by the Emergency Severity Index (ESI) algorithm and other commonly used triage systems.11,12 These include presentations such as confusion, lethargy and disorientation as well as severe pain and distress.13 Furthermore, improving the outflow of patients is also important, as it is a major driver of ED crowding14; efficient triage should not only rapidly identify those in need of urgent care, but also patients who can be safely discharged and managed elsewhere. This reverse triage15 may be particularly helpful in situations of ED crowding and access block.16

The purpose of triage is to stratify patients according to their need to be timely managed (i.e. their acuity). There is no gold standard metric of acuity; therefore, most triage validation studies have used predictive validity based on resources, such as ICU and hospital admission, or early mortality.11,17,18 Prognostic information, such as long-term mortality, may also support appropriate and prudent disposition decisions.8 In Kitovu Hospital, Uganda, a simple, fast triage [Kitovu Hospital fast triage (KFT)] score, based on mobility, mental status and oxygen saturation, was developed and locally validated against 24 h mortality and the need for hospital admission.19 We hypothesized that the KFT score might be useful in any ED when demand overwhelms the available resources. The aim of this prospective observational study was to compare predictive validity of the KFT score with the ESI.

Methods

Study design

Secondary analysis of a prospective observational study designed to improve triage in the University Hospital Basel, Switzerland, a tertiary hospital with over 52 000 ED visits per year. All consecutively presenting patients from 30 January 2017 to 20 February 2017 and from 18 March 2019 to 20 May 2019 were included, 24 h a day, 7 days a week.

Ethics

The study protocol was approved by a local ethics committee (Project ID: 236/13; http://eknz.ch; NCT03892551). Written informed consent was not required in this study, only patients who proactively refused were excluded. The study was conducted according to the STROBE guidelines.

Selection of participants

During the study period, all consecutive patients presenting to the ED were eligible. Obstetric, ophthalmic and paediatric patients were not included, as they were directed to nearby specialist centres for treatment. Patients denying consent were excluded. Patients unable to communicate due to severe dementia, intoxications, delirium, coma, or insurmountable language barriers were not part of the analysis. Patients who represented during the study period were also excluded from this secondary analysis.

Data collection

Upon presentation to the ED, a member of the study team screened and interviewed every patient, documented their presenting symptoms and registered their data in the electronic health record (EHR). All patients presenting 24 h a day and 7 days a week were included. The study team consisted of trained medical students.

All data were recorded on machine-readable case report forms, which were subsequently scanned, and the data were then cleaned in a two-step process. First, by ED administrators for handwriting issues and then by an external company, Swiss Post®, which was also responsible for the transfer of data into the database. All other data from the patients’ EHR were also transferred into the database, using the unique patient ID to match it with the EHR.

Triage process

All patients presenting to the ED were routinely assessed by ESI, a five-level triage algorithm used to stratify patients regarding acuity and resources. ESI level 1 is the highest acuity, indicating the need of immediate life-saving interventions; ESI level 2 indicates a high-risk situation or abnormal vital signs. Patients with normal vital signs requiring more than one resource are assigned to ESI level 3, those in need of one resource to level 4 and those without need of external resources are ESI level 5, the least urgent level.17

A complete set of vital signs was obtained in all patients and their KFT score was determined by awarding one point each for altered mental status, impaired mobility and oxygen saturation <94%.19 Altered mental status was defined by the ‘Alert, Voice responsive, Pain responsive and Unresponsive (AVPU) metric’; in alert patients, no KFT points were attributed, and in all others, 1 point was attributed. Normal mobility was defined as the ability to walk to the treatment room without any help (e.g. crutches, or wheelchairs). All Patients unable to walk without help received one point in the KFT score. Oxygen saturation was measured by the triage staff during triage using a pulse-oximetric sensor.

Missing data

Patients with missing data for any of the three metrics used in our analysis were excluded.

Outcomes

The primary outcome of the study was to determine construct validity of the KFT score using short-term survival (i.e. 24-h mortality).

The secondary outcome was to determine construct validity of the KFT score for the use of resources (i.e. admission) and long-term prognosis (i.e. 1-year mortality).

Statistical analysis

For descriptive statistics, categorical variables are shown in counts and frequencies, metric variables are presented as mean with standard deviation (SD). Variable comparisons for patients with missing data for KFT calculation (saturation, gait, mental status) was tested using Kruskal–Wallis test, Chi-square test or exact Fisher test when appropriate.

Receiver operating characteristic (ROC) curves demonstrating discrimination of KFT and ESI for admission, 24-h, 7-day and 1-year mortality were calculated by area under the curve (AUC) according to the method of Hanley and McNeil.20 The difference of ROC curves was calculated by bootstrapping.

The multivariate logistic regression analysis models were corrected for age and gender. They were used to calculate odds ratios (OR), 95% confidence intervals (CIs) and P-values. Patients with ESI 3 and KFT 0 were considered the reference group. P-values <0.05 were defined as significant. Kaplan–Meier curves for 30-day survival compared by KFT score were compared using the log-rank test. All analyses were performed using the R Studios software (Version 4.2.1).21

Results

Main results

From 30 January 2017 to 20 February 2017 and from 18 March 2019 to 20 May 2019, 11 693 patients presented to our ED. The KFT score could be calculated for 8278 of these patients [mean age 53.7 SD 21.8 years; 3983 (48.1%) female], who thus comprised the final study population (Figure 1); of these patients, 41 (0.5%) died within 24 h, all of whom were admitted. Sixteen (0.19%) patients were lost to follow-up at 7 days and 47 (0.57%) at 1 year. The probability of hospital admission and mortality increased as the KFT score increased (see Tables 1 and 2), and the Kaplan–Meier 1-year survival curves for each of the four KFT score points were all significantly different (Figure 2).

Figure 1.

Figure 1.

Patient selection process. All consecutive patients presenting to the ED providing informed consent were included. Patients were excluded if they were represented during the study time or had missing data for saturation, mobility, mental status, ESI or 1-day mortality.

Table 1.

Baseline demographics and main outcomes divided by KFT

All KFT 0 KFT 1 KFT 2 KFT 3
N (%) 8278 5544 (66.97) 2189 (26.44) 479 (5.79) 66 (0.80)
Age, mean (SD) 53.74 (21.75) 47.35 (19.25) 65.82 (20.93) 69.97 (19.85) 72.21 (17.36)
Sex, female, n (%) 3983 (48.1) 2583 (46.6) 1138 (52.0) 229 (47.8) 33 (50.0)
ESI, n (%)
 1 216 (2.6) 10 (0.2) 79 (3.6) 97 (20.3) 30 (45.5)
 2 2158 (26.1) 1101 (19.9) 821 (37.5) 217 (45.3) 19 (28.8)
 3 3530 (42.6) 2273 (41.0) 1086 (49.6) 155 (32.4) 16 (24.2)
 4 2229 (26.9) 2022 (36.5) 197 (9.0) 9 (1.9) 1 (1.5)
 5 145 (1.8) 138 (2.5) 6 (0.3) 1 (0.2) 0 (0)
Hospitalization, n [missing values] (%) 8278 [0]
 Admission 2971 (35.9) 1151 (20.8) 1382 (63.1) 379 (79.1) 59 (89.4)
 Discharge 5307 (64.1) 4393 (79.2) 807 (36.9) 100 (20.9) 7 (10.6)
24-h mortality, n [missing values] (%) 8278 [0]
 Dead 41 (0.5) 1 (0.02) 10 (0.5) 19 (4.0) 11 (16.7)
 Alive 8237 (99.5) 5543 (99.98) 2179 (99.5) 460 (96.0) 55 (83.3)
7-Day mortality, n [missing values] (%) 8262 [16]
 Dead 96 (1.2) 1 (0.02) 31 (1.4) 45 (9.4) 19 (28.8)
 Alive 8166 (98.8) 5531 (99.98) 2154 (98.6) 434 (90.6) 47 (71.2)
1-Year mortality, n [missing values] (%) 8231 [47]
 Dead 569 (6.9) 102 (1.9) 296 (13.6) 137 (28.7) 34 (51.5)
 Alive 7662 (93.1) 5407 (98.1) 1883 (86.4) 340 (71.3) 32 (48.5)

Data are shown as mean and standard deviation for continuous variables and as number and percentage for categorical variables.

Table 2.

Baseline demographics and main outcomes divided by ESI

All ESI 1 ESI 2 ESI 3 ESI 4 ESI 5
N (%) 8278 216 (2.60) 2158 (26.07) 3530 (42.64) 2229 (26.92) 145 (1.75)
Age, mean (SD) 53.74 (21.75) 65.50 (18.61) 59.91 (20.32) 56.61 (22.22) 42.73 (18.12) 43.91 (18.84)
Sex, female, n (%) 3983 (48.1) 86 (39.8) 1013 (46.9) 1787 (50.6) 1030 (46.2) 67 (46.2)
Hospitalization, n [missing values] (%) 8278 [0]
 Admission 2971 (35.9) 202 (93.5) 1283 (59.5) 1381 (39.1) 105 (4.7) 0 (0)
 Discharge 5307 (64.1) 14 (6.5) 875 (40.5) 2149 (60.9) 2124 (95.3) 145 (100)
24-h mortality, n [missing values] (%) 8278 [0]
 Dead 41 (0.5) 19 (8.8) 13 (0.6) 9 (0.3) 0 (0.0) 0 (0.0)
 Alive 8237 (99.5) 197 (91.2) 2145 (99.4) 3521 (99.7) 2229 (100.0) 145 (100.0)
7-Day mortality, n [missing values] (%) 8262 [16]
 Dead 96 (1.2) 34 (15.7) 39 (1.8) 23 (0.7) 0 (0.0) 0 (0.0)
 Alive 8166 (98.8) 182 (84.3) 2113 (98.2) 3501 (99.4) 2225 (100.0) 145 (100.0)
1-Year mortality, n [missing values] (%) 8231 [47]
 Dead 569 (6.9) 63 (29.3) 199 (9.3) 297 (7.9) 27 (2.1) 1 (0.7)
 Alive 7662 (93.1) 152 (70.7) 1949 (90.7) 3232 (92.1) 2187 (98.8) 142 (99.3)

Data are shown as mean and standard deviation for continuous variables and as number and percentage for categorical variables. NEWS was only available for 4929 patients.

Figure 2.

Figure 2.

Survival curve of the KFT subgroups for 1-year mortality. To improve readability, the graph was cropped on the y-axis (starting at 0.4).

Comparison of the KFT score with the ESI

Both triage scores were associated with hospital admission and with both early and late mortality (Tables 1 and 2). The KFT score had a lower discrimination than ESI for hospital admission and had a higher discrimination for mortality from 24 h up to 1 year after presentation (Table 3).

Table 3.

Area under the curve for 24-h, 7-day and 1-year mortality and admission

KFT
ESI
P-Value
AUC 95% CI AUC 95% CI
24-h mortality 0.92 0.88–0.96 0.84 0.78–0.89 0.005
7-Day mortality 0.92 0.90–0.94 0.82 0.78–0.85 <0.001
1-Year mortality 0.79 0.77–0.81 0.67 0.65–0.69 <0.001
Admission 0.73 0.72–0.73 0.76 0.75–0.77 <0.001

P-values were bootstrapped with 100 000 repetitions.

There was a significant negative correlation between the KFT score and ESI (r = −0.38, P < 0.001); of the 8278 ED patients included in the study, 5544 (67.0%) were assigned to the lowest acuity by the KFT score (i.e. zero points) compared with 2374 (28.7%) by the ESI (i.e. levels 4 and 5). Of the 5544 patients with zero KFT points, 10 (0.2%), 1101 (19.9%) and 2273 (41.0%) were assigned to ESI 1, 2 and 3, respectively (Figure 3). Of the 41 patients who died within 24 h, 40 had ≥1 KFT points and none were triaged to ESI 4 or 5 (Figure 3).

Figure 3.

Figure 3.

Overview of the distribution of patients between the ESI and the KFT score. (a) Number of patients presenting to the ED, divided according to the ESI and the KFT. (b) Percentage of ED patients who died within 24 h of presentation, divided according to the ESI and the KFT. (c) Number of ED patients who were admitted, divided according to the ESI and the KFT.

The 24-h mortality in patients assigned to low acuity by both scores was very low and not statistically different: 1 (0.02%) of the 5544 patients who scored zero KFT points died within 24 h, whereas none of the 2374 patients assigned to ESI Group 4 and 5 died (P = 0.88).

Patients with KFT score >0 had a positive likelihood ratio (+LR) of 2.98 (95% CI: 2.82–3.16) and a negative likelihood ratio (−LR) of 0.04 (95% CI: 0.01–0.25) for 24-h mortality. When comparing KFT score of >1 the +LR is 11.70 (95% CI: 9.55 –14.34) with a −LR of 0.29 (95% CI: 0.17–0.47) for 24-h mortality. Looking at KFT score <3, the +LR is 40.18 (95% CI: 22.72–71.05) with a –LR of 0.74 (95% CI: 0.61–0.89) for 24-h mortality.

More than 60% of patients with KFT 0 were assigned to ESI Group 1–3 (i.e. 3,384 of 5544 patients, 61). Only one patient (0.02%) with KFT 0 died within 24 h. Admission was strongly associated with the ESI; 2866 of the 2971 (96.5%) patients admitted to the hospital had an ESI 1–3, whereas only 1820 (61.3%) of admitted patients had a KFT of ≥1 (OR 3.4, 95% CI 3.1–3.72, P < 0.001) (Figure 3).

One patient would have received a KFT score of 0 during triage but died within 24 h. This patient received an ESI score of 2 (should not wait). This mobile nursing home resident was immunocompromised and suffered from sepsis. The patient's condition deteriorated rapidly within 30 min after triage and died within 24 h.

Discussion

Main findings

The main results of this study were that the simple and fast KFT triage tool (based on gait, mental status and oxygen saturation) has a lower discrimination for hospital admission, but a higher discrimination for mortality at all time points, as compared to the ESI. The KFT score accurately identifies more than twice as many patients at low risk of 24-h mortality than the ESI.

Interpretation

ESI strata were more strongly associated with hospital admission than the KFT. Although the ESI is a well-established standard triage process in many hospitals throughout the world, it is constructed around measures of both acuity (e.g. vital parameters) and the prediction of resource consumption. Therefore, it is inextricably linked to the estimated likelihood of hospital admission. While physicians can predict the disposition of ED patients using diagnostic reasoning based on minimal available information,22 the decision to admit patients may vary considerably23—final disposition being influenced by numerous physician-, patient- and institution-specific factors.24 The stringent association between hospital admission and the ESI, which is unrelated to the risk of death predicted by the KFT, may be explained by initial intuitive assessment25 driving of both the ESI attribution and the admission decision.

Our findings show that the KFT score can be used as mortality predictor for up to 1 year after ED presentation; this superiority over the ESI regarding prognostic accuracy may support prudent disposition decisions. However, the KFT score does not assess any symptoms, presentations or distress. Certain presentations, even if not life threatening, may require immediate attention to reduce morbidity (e.g. bleeding, stroke-like symptoms and arrhythmias) or suffering (e.g. pain or dyspnoea). In our study, for example, we encountered a patient with sepsis, who deteriorated rapidly and would have not been identified by the KFT. Likewise, hypothetical patients with acute chest pain or hemiparesis might walk into the ED and score 0 points on the KFT but should receive prompt workup. Nevertheless, we think the KFT, if used by a triage clinician, can be useful for the rapid identification of low-risk patients.

In a validation study in Uganda, the KFT score was found to be easy to use, took little time, skills or training and did not significantly increase the workload of clinical staff.26 Although it is also our own observation that mental status and mobility can be assessed quickly and easily, the reliability of mental status assessments used by different early warning scores has been questioned,27 and the intra- and interobserver variabilities of mobility measures require further investigation.28 Moreover, the reliability of the KFT score, defined as interobserver agreement, has not been tested. In contrast, although over-triage and under-triage assessments differ substantially,11 expert evaluations of the ESI determined it had >90% accuracy.29

In this study, proxy measurements of acuity were short-term mortality and hospital admission. Fully tested triage scores have typically used construct validity regarding mortality, admission, intensive care, length of stay and the use of resources. Although the ESI was designed to assess acuity and predict the use of resources, mortality prediction was not its intended use. Moreover, hospital admission is not the only determinant for resource consumption. To decide on hospitalization, a detailed workup including imaging, clinical chemistry and psycho-social assessments may be needed. It was therefore not our intention to replace the ESI by the KFT, but to assess the construct validities of both tools, so that they might be used together to support triage decisions in times of crowding. It is unclear if deferring the investigation and treatment of patients without vital threat will save resources. Although elective treatment may also be more cost-effective than those performed in the ED, low-risk patients in distress will always require immediate attention that justifies the minimal additional cost of a full investigation.

Clinical relevance

Advantages of the KFT score are its simplicity (can be performed by anyone without much training), its low demand of time and resources and its reliability and robustness.30 Compared to the ESI, the KFT score may identify more patients at low risk of early death.

Triage should not be restricted to reduce short-term mortality but should also include the timely relief of pain and discomfort and reduce acute morbidity. In some emergency systems, such as in the UK, alternative routes to access urgent and emergency care are being implemented. The KFT score may be a useful adjunct in determining which patients may be suitable for streaming to same-day emergency care (SDEC) and urgent treatment centres.

The purpose of this article was to compare KFT with ESI. Comparison with National Early Warning Score (NEWS) and similar early warning scores is difficult because data collection of all the vital signs required to calculate them was often missing. The Triage Early Warning Score, which like NEWS requires a full set of vital signs, has previously been shown to have a comparable performance to KFT.26 Measuring a complete set of vital signs at ED triage is a challenge in cases of high urgency, such as with unstable patients, those requiring resuscitation, or those directly referred for surgery. Similarly, in low-urgency cases, triage clinicians may decide to omit the measurement of certain variables. One notable advantage of the KFT is its simplicity as a score that can be feasibly recorded on all individuals.

Research implications

Future research should try to simplify, accelerate and improve parts of the triage process by automation, IT support and artificial intelligence. Technology would be available to measure vital parameters touch free, to track gait electronically and to offer self-registration potentially assessing mental status or ‘red flag’ complaints.

Limitations

This study has several limitations. It was a single-centre study performed in the spring and, therefore, may not be applicable to different seasons or to facilities in other parts of the world. Second, as we merged data from 2017 and 2019, the patients were not all consecutive, and >20% of enrolled patients were excluded because of missing data (Figure 1). Third, it is possible that some patients with a normal oxygen saturation were receiving supplemental oxygen. Fourth, only 68 patients had 3 KFT points, compared with 226 assigned to ESI level 1, which may have inflated their odds ratios. Fifth, a walking and talking patient with a good oxygen saturation, which would receive a KFT of 0, might still need to be seen immediately for an urgent presentation (e.g. acute chest pain, hemiparesis). Lastly, the reliability of the KFT to predict imminent mortality may be questionable as there were only 41 deaths within 24 h in our study cohort.

Conclusion

Compared to the ESI, the KFT score based on mental status, mobility and oxygen saturation identifies more than twice as many ED patients at low risk of early death. Therefore, the KFT score might help identify patients who can safely be managed through alternative pathways such as SDEC. The KFT may be particularly helpful in situations of ED crowding and access block.

Supplementary Material

hcad160_Supplementary_Data

Acknowledgements

We would like to thank Dr. Isabelle Arnold and Mr. Lukas Terhalle for their valuable discussions and helpful suggestions for our manuscript. We also thank the medical students of our study team that contributed in collecting the data needed for this study.

Contributor Information

H B Riedel, Emergency Department, University Hospital Basel, Petersgraben 2, 4031 Basel, Schweiz.

T Espejo, Emergency Department, University Hospital Basel, Petersgraben 2, 4031 Basel, Schweiz.

R Bingisser, Emergency Department, University Hospital Basel, Petersgraben 2, 4031 Basel, Schweiz.

J Kellett, Department of Emergency Medicine, Odense University Hospital, J. B. Winsløws Vej 4, 5000 Odense, Denmark.

C H Nickel, Emergency Department, University Hospital Basel, Petersgraben 2, 4031 Basel, Schweiz.

Author contributions

Henk Börje Riedel (Formal analysis, Investigation, Methodology, Validation, Visualization, Writing—original draft, Writing—review & editing [equal]), Tanguy Espejo (Formal analysis, Investigation, Methodology, Validation, Visualization, Writing—original draft, Writing—review & editing [equal]), Roland Bingisser (Conceptualization, Data curation, Funding acquisition, Methodology, Project administration, Supervision, Writing—original draft, Writing—review & editing [equal]), John Kellett (Formal analysis, Investigation, Methodology, Visualization, Writing—original draft, Writing—review & editing [equal]), and Christian Nickel (Conceptualization, Data curation, Investigation, Methodology, Project administration, Supervision, Writing—original draft, Writing—review & editing [equal]).

R.B. and C.H.N. contributed to the conceptualization and administration of the study and provided supervision; H.B.R., T.E. and J.K. contributed to the formal analysis, validation and visualization; R.B. contributed to the funding acquisition; H.B.R., T.E., R.B., J.K. and C.H.N. contributed to the investigation; H.B.R., R.B. and C.H.N. contributed to the methodology; H.B.R., T.E., R.B., J.K. and C.H.N. contributed to the original draft and revision of the work.

Ethics approval and consent to participate

The study protocol was approved by the local ethics committee ‘Ethikkommission Nordwest- und Zentralschweiz’ (Project-ID: 236/13; http://eknz.ch). Written informed consent was not required in this study; only patients who proactively refused were excluded.

Funding

This research was supported by the Scientific Funds of the Emergency Department of the University Hospital Basel. The funding agency had no bearing on the study design, data collection and analysis or writing of the article.

Supplementary material

Supplementary material is available at QJMED online.

Conflict of interest

J.K. is a founder and a major shareholder of Tapa Healthcare DAC, a start-up medical software company. None of the other authors have any conflicts of interest to be declared.

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