Abstract
Background and Objectives:
Family medicine offers the opportunity to integrate advance care planning into routine primary care, connecting relationship-centered orientation with thoughtful action before a terminal diagnosis. However, physicians are undertrained in end-of-life counseling and care. To address this educational gap, we had clerkship students complete their own advance directives and submit a written reflection about the experience. The aim of this study was to learn about how students report on the value of completing their own advance directives, according to their written reflections. We hypothesized that self-described empathy, previously defined as understanding patients’ emotions and communicating that understanding back to patients, would increase, as reported by students in their reflections.
Methods:
We analyzed 548 written reflections over 3 academic years using a qualitative content analysis approach. An iterative process included open coding, building of themes, and verification with the text by four professionally diverse researchers.
Results:
After completing their own advance directives, students reported increased empathy for patients facing end-of-life decisions and discussed the intention to change their future clinical practice regarding helping patients plan for the end of life.
Conclusions:
Using experiential empathy, an approach to teaching and cultivating empathy in which the participants experience the topic first-hand, we directed medical students to consider their own end-of-life wishes. Upon reflection, many noted this process changed their attitudes and clinical approaches to patients’ death. This learning experience could be one meaningful component of a longitudinal and comprehensive curriculum to prepare medical school graduates to help patients plan for and face the end of life.
INTRODUCTION
Discussing death is not easy. However, patients who consider end-of-life (EOL) preferences and complete advance directives (AD) before imminent death have higher quality of life,1 reduce health care costs,1, 2 lessen their families’ emotional trauma,1 suffer less, and enjoy higher satisfaction with their physician.1, 3 Still, many physicians avoid this discussion. Only one-third of Americans have written EOL preferences 2, 4; only 10% have discussed them with their physicians. 4
Factors contributing to low frequency of EOL discussions may include physician discomfort, inadequate EOL discussion training,5, 6 and knowledge and skill gaps.1, 7 Medical students and physicians-in-training feel ill prepared to address issues faced by dying patients.8, 9, 10 Despite the importance of EOL education, most undergraduate medical programs offer students little systematic curricular exposure to advance care planning (ACP).11, 12 Education is typically opportunistic,13 occurring in hospitals in acute situations,14 or related to chronic illnesses near death,15 rather than occurring in outpatient, preventive settings appropriate for the person-centered EOL care approach recommended by the Institute of Medicine.5 With their focus on prevention, family physicians are well positioned to discuss ACP for inevitable death at routine visits when patients are relatively healthy. Family medicine faculty, then, could teach EOL counseling in a preventive health curriculum, which may enhance physician comfort and increase EOL discussions. For example, fourth-year medical students who completed their own AD reported greater knowledge and preparation for EOL conversations with patients.16 The most effective way to teach EOL, however, remains unclear.
To address this gap, we developed an experiential learning approach. Based on the concept of experiential empathy training,16, 17, 18 in which students experience medical care from a patient’s perspective, we had students personally complete ADs. We wondered whether this exercise would foster empathy, which has been defined as understanding of patients’ emotions and communication of that understanding back to the patients,17 a key component of EOL conversations. Our medical students completed their own AD and reflected on this experience in writing. In this paper, we report on our analysis of evidence for empathy in these written reflections.
METHODS
During the 6-week family medicine clerkship, third-year medical students each privately completed an AD using Aging with Dignity’s “Five Wishes” document,19 which covers personal, spiritual, medical, and legal wishes, including selecting a health care proxy (HCP; Table 1). Next, they submitted two-paragraph written reflections based on this prompt: “Describe how completing ‘Five Wishes’ changes the way you think about end-of-life care, and explain how going through ‘Five Wishes’ will change the way you practice medicine in the future.” Submission of the assignment with minimal reasonable effort earned full credit, which constituted 2% of the clerkship grade.
Table 1. The Five Wishes From AgingWithDignity.org.
Wish |
|
1 |
The person I want to make decisions for me when I can’t |
2 |
The kind of medical treatment that I want or don’t want |
3 |
How comfortable I want to be |
4 |
How I want people to treat me |
5 |
What I want my loved ones to know |
We collected all 548 student written reflections from 2016 through 2019 (100% completion rate). An administrator deidentified the reflections and securely stored the only link between student identities and reflections. Using the following methodology, we performed a qualitative analysis to evaluate and categorize what the students reported in their written reflections:
Three research team members, including two medical educators and practicing family physicians (D.E., A.L.), and a premedical student (K.W.), individually reviewed and qualitatively labeled each reflection using an open coding process,20 describing each discrete concept or idea in the data and then grouping similar concepts into categories.
Next, the two physician researchers (D.E., A.L.) and a family medicine qualitative researcher (A.D.) worked together to review and clarify the code terminology and code categories and grouped these categories into overarching themes, referring back to the coded data until the researchers reached consensus on the themes. To reduce bias in the coding and theme development process, we included some researchers involved with the clerkship (D.E., A.L.) and others not involved with the clerkship (K.W., A.D.). Throughout the analysis, all researchers deliberately noted, reflected on, and discussed our potential biases as we interpreted the data. The Tufts Health Sciences Institutional Review Board granted exemption from review.
RESULTS
During the 3-year period, 548 student reflections were completed. Most adhered to the requested two-paragraph length; the average word count was 400.
Upon analysis of the prompted reflections, we identified 958 instances of self-reported change in students related to empathy and categorized them into five themes. After completing their own AD, students reported (1) future intention to encourage patients to complete ADs (n=312, 57%), (2) increased sensitivity for patients considering EOL choices (n=252, 46%), (3) awareness of EOL decision complexity (n=197, 36%), (4) appreciation for patient values and perspectives (n=139, 25%), and (5) appreciation for relationship-centered doctor-patient communication (n=58, 11%; Table 2)*. Additional categories, such as increased clinical knowledge about and comfort with EOL discussions, surpassed the scope of this current analysis of empathy.
Table 2. Empathy Themes From Medical Students’ Reflections After Completing Their Own Advance Directives.
Theme |
Theme Explanation |
Example Quotation(s) |
Patient values |
Appreciation for patients’ values, beliefs, and perspectives, including culture and spirituality |
“I now think about end-of-life care in the context of patient values, which are deeply interconnected with interpersonal relationships, spiritual beliefs, and intended legacy.” |
Complexity |
Awareness of the multitude of decisions and complexities that come with end-of-life choices |
“End-of-life care is difficult, nuanced, and deeply personal. I can imagine a plethora of ways that these questions could be answered, stipulations added, prewritten statements crossed out,. . . and each of these variations has merit to the individual who is filling it out.” |
Sensitivity |
Sensitivity or respect for patients considering end-of-life choices |
“Understanding the many challenges will make me approach end-of-life care questions with newfound sympathy and patience.” |
Future intentions |
Increased likelihood to encourage patients to complete an advance directive document |
“This exercise makes me more likely to specifically encourage my future patients to fill out this form or make their wishes clear in some other way, in routine care, before they become ill.” “Seeing how easy it is to fill out ‘Five Wishes’ and the important questions it answers makes me want to use this with all my patients.” |
Communication |
Attentiveness to relationship-centered communication between physician and patient |
“As a physician, communicating the effectiveness and outcomes of life-saving measures proves consistently difficult. It is not only a question of biology and physiology but also of philosophy and personal faith. Balancing the expectations delivered by popular media with realism can be challenging, made more difficult by the stigma and taboo language that surrounds death in our culture. I think that the ‘Five Wishes’ handout serves as a wonderful conversation starter, leaving room for the patient to take the discussion as far as they would like.” |
DISCUSSION
In this analysis of written reflections regarding the experience of completing ADs, students expressed increased patient empathy. While we had hypothesized that students might gain knowledge about EOL discussions and greater respect for the complexity of these conversations, we were surprised by how many students eloquently expressed empathy for patients around complex aspects of planning for death. The prevalence of empathy-related reflections supported attentiveness to the values and human-centered aspects of family medicine,21 which are particularly important for conversation about death as an inherently vulnerable topic.
The present study adds to existing literature by describing a deliberate, rather than opportunistic, approach to teaching EOL issues with an experiential component in which students consider their own EOL wishes. Review of the literature found one other study describing learners completing ADs for themselves as part of the educational program. The University of Colorado had students complete the Conversation Project “Your Conversation Starter Kit”22 in small groups,23 while the present study describes students completing and reflecting upon their own ACP individually. Positive learner outcomes were found in both studies. Adding the personal experiential completion of an AD could become a key piece of a comprehensive EOL curriculum when paired with skills practice and assessment, such as a faculty-observed counseling conversation with feedback. 24
One study limitation is that by analyzing written reflections that were required for the clerkship, we cannot know students’ true feelings about EOL, only what they chose to write about in their mandatory assignments. The reflection prompt’s wording also suggested students would change somehow, by asking how they changed or might change. A more neutral prompt could have produced different responses. We also did not assess students’ actual skills or behaviors. Future research could incorporate Objective Structured Clinical Exams to assess students’ ability to introduce the AD process and other EOL decisions to patients. Other limitations include lack of data on who had prior EOL experiences and lack of demographic information (eg, married students may view choosing HCP differently). Future research could collect these data and compare reflective writings before and after the activity.
Just as medical curricula teach other preventive topics—nutrition, exercise, violence, cancer screening—training in EOL decision-making guidance as part of routine care should be a component of medical education and fits well with family medicine values.
Footnote:
*The sum of percentages exceeds 100% due to some entries discussing multiple themes.
References
- 1.You J J, Fowler R A, Heyland D K. Just ask: discussing goals of care with patients in hospital with serious illness. CMAJ. 2014;186(6):425–432. doi: 10.1503/cmaj.121274. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 2.Morhaim D K, Pollack K M. End-of-life care issues: a personal, economic, public policy, and public health crisis. Am J Public Health. 2013;103(6) doi: 10.2105/AJPH.2013.301316. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 3.Tierney W M, Dexter P R, Gramelspacher G P, Perkins A J, Zhou X-H, Wolinsky F D. The effect of discussions about advance directives on patients’ satisfaction with primary care. J Gen Intern Med. 2001;16(1):32–40. doi: 10.1111/j.1525-1497.2001.00215.x. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 4.Hamel L, Wu B, Brodie M. Views and experiences with end-of-life medical care in the US. Kaiser Family Foundation. 2009. https://www.kff.org/report-section/views-and-experiences-with-end-of-life-medical-care-in-the-us-findings/ https://www.kff.org/report-section/views-and-experiences-with-end-of-life-medical-care-in-the-us-findings/
- 5.Institute of Medicine . Dying in America: Improving Quality and Honoring Individual Preferences Near the End of Life. The National Academies Press; 2015. [PubMed] [Google Scholar]
- 6.Fulmer T, Escobedo M, Berman A, Koren M J, Hernández S, Hult A. Physicians’ views on advance care planning and end-of-life care conversations. J Am Geriatr Soc. 2018;66(6):1201–1205. doi: 10.1111/jgs.15374. [DOI] [PubMed] [Google Scholar]
- 7.Talebreza S, Widera E. Advance directives: navigating conflicts between expressed wishes and best interests. Am Fam Physician. 2015;91(7):480–484. [PubMed] [Google Scholar]
- 8.Strano-Paul L, Lane S, Lu W-H, Chandran L. Impact of a home hospice visit program on third-year medical students: a qualitative analysis of student reflections. J Palliat Care. 2015;31(1):5–12. doi: 10.1177/082585971503100102. [DOI] [PubMed] [Google Scholar]
- 9.Mott M L, Gorawara-Bhat R, Marschke M, Levine S. Medical students as hospice volunteers: reflections on an early experiential training program in end-of-life care education. J Palliat Med. 2014;17(6):696–700. doi: 10.1089/jpm.2013.0533. [DOI] [PubMed] [Google Scholar]
- 10.Johnson L. The time for “the talk” is now. https://www.nytimes.com/2020/05/19/well/live/coronavirus-end-of-life-health-care-proxy-hospitals-doctors.html New York Times. 2009 November 9;
- 11.Leipzig R M, Simpson Granville L, Anderson D, Sauvigné M B, Soriano K, R P. Keeping granny safe on July 1: a consensus on minimum geriatrics competencies for graduating medical students. Acad Med. 2009;84(5):604–610. doi: 10.1097/ACM.0b013e31819fab70. [DOI] [PubMed] [Google Scholar]
- 12.Sullivan A M, Lakoma M D, Block S D. The status of medical education in end-of-life care: a national report. J Gen Intern Med. 2003;18(9):685–695. doi: 10.1046/j.1525-1497.2003.21215.x. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 13.Weissman D E, Quill T E, Block S D. Missed opportunities in medical student education. J Palliat Med. 2010;13(5):489–490. doi: 10.1089/jpm.2010.9838. [DOI] [PubMed] [Google Scholar]
- 14.Marsden K A, Kaldjian L C, Carlisle E M. Ethical issues encountered during the medical student surgical clerkship. J Surg Res. 2019;244:272–277. doi: 10.1016/j.jss.2019.06.047. [DOI] [PubMed] [Google Scholar]
- 15.Ratanawongsa N, Teherani A, Hauer K E. Third-year medical students’ experiences with dying patients during the internal medicine clerkship: a qualitative study of the informal curriculum. Acad Med. 2005;80(7):641–647. doi: 10.1097/00001888-200507000-00006. [DOI] [PubMed] [Google Scholar]
- 16.Ziółkowska-Rudowicz E, Kładna A. Empathy-building of physicians: part IV--development of skills enhancing capacity for empathy. Pol Merkur Lekarski. 2010;29(174):400–404. [PubMed] [Google Scholar]
- 17.Stepien K A, Baernstein A. Educating for empathy: a review. J Gen Intern Med. 2006;21(5):524–530. doi: 10.1111/j.1525-1497.2006.00443.x. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 18.Batt-Rawden S A, Chisolm M S, Flickinger Anton B, T E. Teaching empathy to medical students: an updated, systematic review. Acad Med. 2013;88(8):1171–1177. doi: 10.1097/ACM.0b013e318299f3e3. [DOI] [PubMed] [Google Scholar]
- 19.https://www.fivewishes.org/five-wishes-sample.pdf Aging With Dying; Oregon Health Decisions. Five wishes. FiveWishes. 2021
- 20.Fetters M D, Curry L A, Creswell J W. Achieving integration in mixed methods designs-principles and practices. Health Serv Res. 2013;48(6):2134–2156. doi: 10.1111/1475-6773.12117. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 21.Vicini A, Shaughnessy A F, Duggan A P. Cultivating the inner life of a physician through written reflection. Ann Fam Med. 2017;15(4):379–381. doi: 10.1370/afm.2091. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 22.Conversation Project; Institute for Healthcare Improvement Your conversation starter kit. 2017. https://theconversationproject.org/wp-content/uploads/2016/09/TCP_NEWStarterKit_Writable_Sept2016_FINAL.pdf https://theconversationproject.org/wp-content/uploads/2016/09/TCP_NEWStarterKit_Writable_Sept2016_FINAL.pdf
- 23.Lum H D, Dukes J, Church S, Abbott J, Youngwerth J M. Teaching medical students about “the conversation”: an interactive value-based advance care planning session. Am J Hosp Palliat Care. 2018;35(2):324–329. doi: 10.1177/1049909117696245. [DOI] [PMC free article] [PubMed] [Google Scholar]
- 24.Pettit J M, Ryan A M, Armin J, Weiss B D. Medical-legal partnerships to enhance residency training in advance care planning. Fam Med. 2019;51(4):353–357. doi: 10.22454/FamMed.2019.392574. [DOI] [PubMed] [Google Scholar]