Editor—Davidoff's editorial graphically illustrates the power of shame, saying that “it goes right to the core of a person's identity.1 There is another way of seeing this, derived from the work of Dilts et al and Hall on logical levels.2,3
Dilts et al see the human brain as working in hierarchies, starting at the level of environment (where?), moving up to behaviour (what?), capabilities (how?), values (criteria), beliefs (why?), identity (who?), and beyond this to spirituality or connectedness to other people and the bigger world. Each level modulates the expression of the lower levels. Generally, change at a higher level results in bigger changes in behaviour than do changes at a lower level. Our behaviour in the world is an expression of our beliefs about ourselves.
Mixing up levels leads to problems. As Davidoff's example showed, the physicians prescribing tolbutamide had mixed up their behaviour (prescribing tolbutamide) with their identity (making a false equivalence between their behaviour in prescribing and who they are as people). If the problem had been seen simply at the level of behaviour a change in prescribing practice would have been no great event in anyone's life. It would simply have been implementing new knowledge (beliefs) at the level of prescribing behaviour. People's identity would not even have been challenged.
How much easier life is, at both personal and organisational levels, when we learn to deal with information at the right level. The churches for many years have had an approach of “hate the sin and love the sinner.” How would it be if we could bring this approach into medicine and its regulation?
References
- 1.Davidoff F. Shame, the elephant in the room. BMJ. 2002;324:623–624. doi: 10.1136/bmj.324.7338.623. . (16 March.) [DOI] [PMC free article] [PubMed] [Google Scholar]
- 2.Dilts RB, Dilts RW, Epstein T. Tools for dreamers: strategies for creativity and the structure of innovation. Cupertino, CA: Meta Publications; 1991. [Google Scholar]
- 3. Hall LM. How meta-states enriches logical levels in NLP. www.neurosemantics.com/Articles/MS_In_Logical_Levels.htm.
