Editor—Winkens and Dinant have highlighted some issues regarding the rising workload in pathology.1 In 1985 the workload in most diagnostic departments in the United Kingdom was reported to have been rising 10% a year whereas the number of inpatients and outpatients increased by less than 2% a year2; it is roughly similar now. A review of laboratory audits showed that the number of inappropriate tests requested by clinicians varies from 5% to 95%.3
The common perception among physicians is that these tests are cheap. Their unit cost may be low, but they have a high cumulative cost.3 The annual bill for operating laboratory tests is greater than the annual cost of operating computed tomographic scanners.3
Several methods to modify clinicians' use of diagnostic tests have been reported. The most potent interventions are methods that facilitate the preferred behaviour through blocking inappropriate requests or defaulting to the intended practice.4 In a study in the United States several characteristics were associated with a low level of laboratory use: being a leader, being part of a service group whose leader was a low user, clinical experience, being board certified, and being a graduate from “established” medical schools in the north east of America, Chicago, or California.5
The two most important reasons for the rising workload and costs in laboratories is the ease with which tests can be requested and lack of ownership by clinicians, as the problem is viewed largely as a laboratory problem. Good leadership and medical training are important. Thus consultants should play a key part as leaders, and a course on cost containment should be made compulsory in the medical curriculum.
The concepts of “profile” and “routine” should be abolished and investigations tailored to individual needs. It must be made mandatory for all junior doctors to get a certificate of competence in laboratory use from their consultants based on the information produced by the laboratory.
The question we have to grapple with is how we want to use our resources: whether to have more investigations or to fund more nurses, doctors, or such like to improve patient care. I suspect that the response would be similar to that of those people who say that they would prefer higher taxes to fund public services but vote otherwise in the polling booth. The decision we make will dictate the quality of NHS we have. Let's have more doctors and nurses.
References
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