Box 3.

Participants' own words (extracted from session videotapes)

“Medicare is very, very important to Canadians. But accountability is essential. I demand accountability as far as spending of our tax dollars.” (Montreal)

“Efficiencies will only get us so much. Either we have to pay through taxes or we have to pay out of our wallets.” (Regina)

“I liked my group—especially the respect I was shown when giving my opinion. I loved my day.” (Quebec City [translation])

“I got a better sense of what it is to be a Canadian and that sense of community I saw here today.” (Thunder Bay)