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. 2024 Jun 22;16:254–256. doi: 10.1016/j.jdin.2024.05.008

Managing rosacea using asynchronous consumer to physician teledermatology as compared to in-person visits: A retrospective study

Vrusha K Shah 1, Ryan C Camacho 1, Joseph C English III 1,
PMCID: PMC11318458  PMID: 39135610

To the Editor: Rosacea, a common, inflammatory skin condition can present with pustules, flushing, telangiectasias, and erythema with negative impact on health-related quality of life.1,2 Previously, we showed that teledermatology can adequately treat skin conditions including periorificial dermatitis and acne.3,4 To our knowledge, no studies on managing rosacea patients using teledermatology have been reported. Therefore, our retrospective analysis compares diagnostic, treatment, and follow-up outcomes between patients seen via a distinct teledermatology modality, asynchronous consumer to physician teledermatology (TD), and with an in-person dermatologist. TD allows patients to securely send skin images and answers to survey questions to a teledermatologist through a dedicated patient portal. The teledermatologist sends back diagnosis, treatment/management, and follow-up recommendations using the same portal. As this service is asynchronous, teledermatologists recommended an in-person appointment for patients unable to be treated via TD due to poor image quality or patient information.5 We extracted data from 220 TD and 80 in-person rosacea cases as recorded in the UPMC Health System Epic electronic medical record from January 2020 to December 2022. Patient demographic factors are shown in Table I. P values for continuous and categorical variables were generated using independent sample t-tests and chi-square tests respectively. Among both TD and in-person cohorts, patients were more commonly female (72.7% vs 68.8%; P = .499), White (97.7% vs 92.5%; P = .074), and insured (88.6% vs 95.0%; P = .099). TD vs in-person patients were more likely to be younger (41.12 vs 51.78; P < .001), present with new-onset rosacea (65.5% vs 50.0%; P = .015), and have a concurrent mood disorder (16.5% vs 8.9%; P = .012). Moreover, TD vs in-person patients were less likely to be Asian (0% vs 3.8%; P = .018) and have another concurrent dermatologic condition (18.7% vs 27.7%; P = .012). Both cohorts similarly reported triggers such as alcohol (8.7% vs 16.7%; P = .182), diet (15.6% vs 16.7%; P = .795), heat (14.7% vs 10.0%; P = .780), makeup/skin products (12.1% vs 6.7%; P = .547), stress (10.4% vs 20.0%; P = .130), and sunlight (11.3% vs 10.0%; P = 1.000), as well as comorbidities including cardiovascular disease (16.5% vs 17.8%; P = .702) and obesity (31.9% vs 27.2%; P = .249).

Table I.

Demographic/disease factors for patients with rosacea among teledermatology and in-person cohorts

Variable TD (n = 220) In-person dermatology (n = 80) P value
Type of rosacea
 Erythematotelangiectatic 103, 46.8% 50, 62.5% .016
 Ocular 2, 0.9% 0, 0% 1.000
 Papulopustular 112, 50.9% 30, 37.5% .040
 Phymatous 3, 1.4% 0, 0% .567
Sex
 Female (%) 160, 72.7% 55, 68.8%
 Male (%) 60, 27.3% 25, 31.3% .499
Age at diagnosis
 Mean ± standard error (SE) 41.12 ± 0.849 51.78 ± 1.720 <.001
Race
 White 215, 97.7% 74, 92.5% .074
 Black 2, 0.9% 0, 0% 1.000
 Unknown or N/A 3, 1.4% 3, 3.8% .195
 Asian 0, 0% 3, 3.8 .018
New condition vs follow-up
 New condition 144, 65.5% 40, 50.0%
 Follow-up 76, 34.5% 40, 50.0% .015
Patient-reported triggers
 Alcohol 20, 8.7% 5, 16.7% .182
 Caffeine 1, 0.4% 0, 0% 1.000
 Chocolate 2, 0.9% 0, 0% 1.000
 Diet 36, 15.6% 5, 16.7% .795
 Exercise 15, 6.5% 1, 3.3% .703
 Genetic predisposition 2, 0.9% 1, 3.3% .308
 Heat 34, 14.7% 3, 10.0% .780
 Makeup/skin products 28, 12.1% 2, 6.7% .547
 Medications 3, 1.3% 1, 3.3% .388
 Stress 24, 10.4% 6, 20.0% .130
 Sunlight 26, 11.3% 3, 10.0% 1.000
 Temperature 24, 10.4% 2, 6.7% .749
 Menstrual cycle 7, 3.0% 0, 0% 1.000
 Wearing mask 9, 3.9% 1, 3.3% 1.000
Comorbidities
 Cardiovascular disease 68, 16.5% 34, 17.8% .702
 Diabetes 17, 4.1% 3, 1.6% .102
 Overweight/obese 131, 31.9% 52, 27.2% .249
 Migraine 29, 7.1% 10, 5.2% .398
 Mood disorder 68, 16.5% 17, 8.9% .012
 Other dermatologic condition 77, 18.7% 53, 27.7% .012
 Rheumatoid arthritis 3, 0.7% 1, 0.5% 1.000
 Ulcerative colitis 5, 1.2% 0, 0% .184
 Hypothyroidism 6, 1.5% 9, 4.7% .024
 Vitamin D deficiency 7, 1.7% 12, 6.3% .003

Significant P values (P < .05) are bolded.

NOS, Not otherwise specified.

P values generated by Fisher’s exact tests were used for variables with at least one expected cell count less than 5.

Dermatologists seeing patients via TD vs in-person changed/modified treatment frequently (96.4% vs 82.5%; P < .001), commonly recommending combination topical (metronidazole, sulfacetamide sodium-sulfur), and oral (doxycycline) treatment (28.8% vs 28.4%; P = .935) and less commonly prescribing topical only treatment via TD (28.3% vs 38.5%; P = .042) as seen in Table II. TD vs in-person patients less commonly followed-up in the timeline requested (12.7% vs 40.0%; P < .001) and preferred to follow-up again via TD (28.6% vs 3.1%; P = .009). Notably, among those following up with an in-person dermatologist in the timeline requested, diagnosis between initial TD or in-person visit and follow-up was similar (71.4% vs 84.6%; P = .416).

Table II.

Treatment and follow-up statistics among TD and in-person cohorts

TD (n = 220) In-person dermatology (n = 80) P-value
Treatment change/modification recommendation 212, 96.4% 66, 82.5% <.001
 Oral treatment 5, 1.4% 4, 3.7% .222
 Topical treatment 103, 28.3% 42, 38.5% .042
 Combination topical/oral treatment 105, 28.8% 31, 28.4% .935
 Hygiene recommendations 48, 13.2% 5, 4.6% .013
 Avoiding a specific topical treatment 19, 5.2% 2, 1.8% .185
 Diet modifications 8, 2.2% 3, 2.8% .721
 Avoidance of triggers 76, 20.9% 22, 20.2% .875
Patient followed-up?
 Yes, in the timeline requested 28, 12.7% 32, 40.0% <.001
 Yes, but not in the timeline requested 51, 23.2% 29, 36.3% .024
 No 141, 64.1% 19, 23.8% <.001
Average days to follow-up regardless of requested timeline
 Mean ± SE 209.25 ± 22.19 230.33 ± 29.19 .559
Average days to follow-up among those returning in the requested timeline
 Mean ± SE 56.9 ± 7.70 158.25 ± 30.43 .003
Follow-up modality among patients following up in the requested timeline
 TD 8, 28.6% 1, 3.1% .009
 In-person 14, 50.0% 27, 84.4% .004
 Telemedicine 6, 21.4% 4, 12.5% .491
Was diagnosis at the first visit and in-person follow-up the same?
 Yes 10, 71.4% 22, 84.6% .416
 No 1, 7.1% 0, 0% .350
 Diagnosis not addressed 3, 21.4% 4, 15.4% .679

Significant P values (P < .05) are bolded.

SE, Standard error; TD, asynchronous consumer to physician teledermatology.

P values generated by Fisher’s exact tests were used for variables with at least one expected cell count less than 5.

Our study provides evidence of the use of TD in managing rosacea patients, suggesting similar diagnostic concordance and treatment recommendations to in-person cohorts. Limitations include a predominantly White cohort, retrospective design, and decreased follow-up adherence among TD patients. As our study found a younger population using TD, future studies should focus on encouraging follow-up education among younger patients opting to use teledermatology.

Conflicts of interest

None disclosed.

Footnotes

Funding sources: None.

The abstract of this manuscript was presented as an online ePoster at the American Academy of Dermatology Meeting, San Diego, CA, March 2024.

Patient consent: This retrospective study used de-identified data and has IRB approval.

IRB approval status: Approved by the institutional review board of University of Pittsburgh (STUDY22010151).

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