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. 2024 Oct 17;12(20):2069. doi: 10.3390/healthcare12202069

Risk Factors Associated with Unplanned Hospitalization Among Long-Term Care Facility Residents: A Retrospective Study in Central Taiwan

Chiu-Hsiang Lee 1,2,, Yu-An Chen 3,, Chiu-Ming Yang 4, Kuang-Hua Huang 4, Tung-Han Tsai 4, Yuanmay Chang 5, Shwn-Huey Shieh 4,6,7,*
Editors: Grażyna Bączyk, Dorota Formanowicz
PMCID: PMC11507413  PMID: 39451485

Abstract

Most residents of long-term care facilities (LTCFs) are patients with chronic diseases requiring long-term care. Unplanned hospitalization of older and frailer residents from LTCFs reduces their mobility and increases the number of infections, complications, and falls that might lead to severe disability or death. This study aimed to identify the critical risk factors associated with unplanned hospitalization among LTCF residents in Taiwan, providing insights that could inform better care practices in similar settings globally. A retrospective study was conducted using inpatient data from a medical center in central Taiwan, covering the period from 2011 to 2019. A total of 1220 LTCF residents were matched with general patients using propensity score matching. Multiple logistic regression analyses were performed to identify factors associated with unplanned hospitalization, controlling for relevant variables. LTCF residents had a significantly higher risk of unplanned hospitalization compared to general patients (OR = 1.44, 95% CI = 1.21–1.73). Key risk factors included advanced age (≥85 years, OR = 1.25, 95% CI = 1.02–1.54), the presence of comorbidities such as diabetes (OR = 1.17, 95% CI = 1.03–1.33) and renal failure (OR = 1.63, 95% CI = 1.42–1.86), high fall risk (OR = 2.67, 95% CI = 2.30–3.10), and being bedridden (OR = 6.55, 95% CI = 5.48–7.85). The presence of a tracheostomy tube also significantly increased hospitalization risk (OR = 1.73, 95% CI = 1.15–2.59). LTCF residents are at a higher risk of unplanned hospitalization, particularly those with specific comorbidities, physical limitations, and indwelling medical devices. These findings underscore the need for targeted interventions to manage these risks, potentially improving care outcomes for LTCF residents globally.

Keywords: hospitalization, long-term care, nursing home, residential facilities, risk factors

1. Introduction

Most residents of long-term care facilities (LTCFs) are patients with chronic diseases requiring long-term care or patients who must continue receiving medical care after being discharged from the hospital. Unplanned hospitalization of older and frailer residents from LTCFs reduces their mobility and increases the number of infections, complications, and falls that might lead to severe disability or death; thus, unplanned hospitalizations negatively impact the health of residents [1] and serve as a key quality indicator for these facilities. Reducing their incidence can enhance care quality and lower healthcare costs [2]. Most of them are older adults with chronic conditions such as hypertension, stroke, and diabetes, placing them at higher risk for respiratory and heart-related diseases [3]. Studies show that nearly all residents have multiple comorbidities, and the more severe these are, the higher the rate of hospitalizations. In addition, severe trauma caused by falls and indwelling tubes is a common cause of hospitalization [4,5,6].

Infections are a leading cause of unplanned hospitalizations in these settings [5,7]. Most residents have limited mobility and require prolonged bed rest, which is likely to cause pressure ulcers and lead to a higher risk of infection [8]. According to several European studies, the incidence of pressure ulcers in LTCFs ranges from 4.03% to 13.4% [9,10,11,12], while in the United States, it is reported between 8.8% and 9.3% [13]. Older adults aged 65 years are at a high risk of developing pressure ulcers as a result of malnutrition, being underweight or overweight, and having diabetes, renal failure, blood disorders (e.g., anemia or leukemia), or other health problems [12,14,15,16].

The use of urinary catheters, tracheostomy tubes, and nasogastric tubes further heightens the risk of hospitalization by increasing susceptibility to infections [17,18,19]. Tracheostomy and nasogastric tubes are known contributors to pneumonia, a significant cause of hospital admissions [20,21]. In addition, urinary catheters are a common cause of urinary tract infections. More severe urinary tract infections can result in bacteremia or sepsis [22,23].

Related research in Asian countries regarding the aforementioned is rare. An early study in Hong Kong reported that 9.7% of nursing home residents had at least one emergency department (ED) visit, and 24.8% had at least one hospital admission [24]. A one-year cohort study on dementia patients residing in Taiwanese nursing homes found an incidence density of 1722 ED visits per 1000 person-years [25]. Additionally, an investigation of a nursing home in northern Taiwan revealed that 64.3% of residents experienced at least one hospital admission [26]. As mentioned above, the issue should be noticed, particularly in Taiwan, where the incidence is notably high. Few studies have examined this issue, with a notable lack of large, rigorous investigations. This study analyzes the occurrence and factors influencing unplanned hospitalization in LTCF residents in Taiwan via a robust statistical matching method.

2. Materials and Methods

2.1. Data Source

This study conducted a secondary data analysis by using the inpatient data from 2011 to 2019 of a medical center in central Taiwan as raw data. The data information included the patient’s basic characteristics, comorbidities, physical restraints, fall and pressure ulcer risk assessment results, and tube placement records.

2.2. Study Subjects

Inpatients from 2011 to 2019 were used as the research population, and they were divided into LTCF residents and general patients on the basis of whether they were from an LTCF. The LTCF patients were considered the case group. To prevent deviations in the research results and selection bias, this study used propensity score matching (PSM) according to age, sex, diabetes diagnosis, hypertension diagnosis, heart disease diagnosis, and renal failure diagnosis. The PSM is a statistical matching technique that is available to reduce potential confounding caused by unbalanced covariates in non-experimental settings. The propensity score represents the probability calculated through a logistic regression model. This probability is assigned to LTCF residents based on specific characteristics, and it can help reduce or eliminate selection bias when comparing LTCF residents with general patients. The PSM was used to establish a control group of general patients who were matched with LTCF patients for each year at a ratio of 1:5. After the matching was completed, the data of 1220 LTCF patients were included as the case group and those of 6100 general patients were included as the control group.

2.3. Study Design

This study was a retrospective study and set unplanned hospitalization as the dependent variable. Unplanned hospitalization was defined as an unexpected, nonselective urgent or emergent hospitalization for acute illness or for complications of care in LTCF residents. This study set patient’s basic characteristics (i.e., sex and age), physical assessment results (i.e., diabetes, hypertension, heart disease, renal failure, other comorbidities, BMI, state of consciousness, physical restraint, and activities of daily living), fall and pressure ulcer risk assessment results, and records of tube placement (i.e., nasogastric tube, urinary catheter, and tracheostomy tube) as the control variables. Consciousness status in this study was assessed using the Glasgow Coma Scale (GCS) and categorized into three levels: mild disturbance (scores 13–15), moderate disturbance (scores 9–12), and severe disturbance (scores 3–8). The STRATIFY risk assessment tool was used to evaluate the fall risk in this study, with patients scoring greater than 4 being classified as high fall risk.

2.4. Statistical Analysis

SAS 9.4 was used for data processing and a statistical analysis, and p < 0.05 was considered significant. Descriptive statistics were used to analyze the sex, age, and physical assessment results (comorbidities, BMI, state of consciousness, physical restraint, and activities of daily living), fall and pressure ulcer risk assessment results, and tube placement of the LTCF patients; the distribution, percentage, mean, and standard deviation of the research samples were determined. Furthermore, the Chi-squared test was conducted to analyze the variable distribution differences between the LTCF and general patients. After the relevant variables were controlled, multiple logistic regression in the Enter mode was used to predict the factors influencing unplanned hospitalization among LTCF residents.

3. Results

3.1. Baseline Characteristics after Matching

Table 1 shows the distributions of baseline characteristics between LTCF and general patients after matching. In LTCF patients, 55.98% were male, and the average age was 77.82 years. In terms of comorbidities, 40.57% had diabetes, 58.03% had hypertension, 40.49% had heart disease, and 38.69% had renal failure in LTCF patients. As expected, the characteristics of matching variables were similar between the LTCF and general patients (p > 0.05), including sex, age, and comorbidities, after matching.

Table 1.

Distributions of baseline characteristics after matching.

Variable Before Matching After Matching
General Patients LTCF Patients p-Value General Patients LTCF Patients p-Value
N % N % N % N %
Total 141,278 100 1220 100 6100 100 1220 100
Gender 1 <0.001 0.992
 Female 70,817 50.13 537 44.02 2684 44.00 537 44.02
 Male 70,449 49.87 683 55.98 3416 56.00 683 55.98
 Missing 12
Age 1 <0.001 1.000
 Mean ± SD 52.62 ± 24.43 77.82 ± 15.31 76.07 ± 17.74 77.82 ± 15.31
 <65 89,661 63.46 172 14.1 860 14.10 172 14.10
 65~74 25,323 17.92 206 16.89 1030 16.89 206 16.89
 75~84 16,034 11.35 407 33.36 2035 33.36 407 33.36
 ≥85 10,260 7.26 435 35.66 2175 35.66 435 35.66
Diabetes 1 <0.001 1.000
 No 117,643 83.27 725 59.43 3625 59.43 725 59.43
 Yes 23,635 16.73 495 40.57 2475 40.57 495 40.57
Hypertension 1 <0.001 0.916
 No 101,128 71.58 512 41.97 2550 41.80 512 41.97
 Yes 40,150 28.42 708 58.03 3550 58.20 708 58.03
Heart disease 1 <0.001 0.992
 No 120,456 85.26 726 59.51 3631 59.52 726 59.51
 Yes 20,822 14.74 494 40.49 2469 40.48 494 40.49
Renal failure 1 <0.001 1.000
 No 122,784 86.91 748 61.31 3740 61.31 748 61.31
 Yes 18,494 13.09 472 38.69 2360 38.69 472 38.69
BMI 14,120 1211 <0.001 6087 1211 <0.001
 Mean ± SD 22.94 ± 5.34 21.70 ± 4.43 23.35 ± 4.50 21.70 ± 4.43
 Missing 158 9 13 9
Consciousness <0.001 <0.001
 Mild disturbance 123,063 87.11 610 50 5216 85.51 610 50.00
 Moderate disturbance 4372 3.09 299 24.51 438 7.18 299 24.51
 Severe disturbance 13,843 9.8 311 25.49 446 7.31 311 25.49
Physical restraint <0.001 0.011
 No 140,297 99.31 1187 97.3 6000 98.36 1187 97.30
 Yes 981 0.69 33 2.7 100 1.64 33 2.70
Activity <0.001 <0.001
 Can get out of bed 112,365 90.24 385 31.77 4649 78.25 385 31.77
 Can’t get out of bed 12,153 9.76 827 68.23 1292 21.75 827 68.23
 Missing 16,760 8 159 8
Fall risk <0.001 <0.001
 Low risk 89,509 64.89 91 7.67 1710 28.59 91 7.67
 High risk 48,438 3511 1095 92.33 4272 71.41 1095 92.33
 Missing 3331 34 118 34
Pressure ulcer risk <0.001 <0.001
 Low risk 137,579 97.57 812 66.72 5666 93.04 812 66.72
 High risk 3421 2.43 405 33.28 424 6.96 405 33.28
 Missing 278 3 10 3
Indwelling catheter
 Nasogastric tube <0.001 <0.001
  No 133,624 94.58 861 70.57 5435 89.10 861 70.57
  Yes 7654 5.42 359 29.43 665 10.90 359 29.43
 Urinary tube <0.001 <0.001
  No 124,717 88.28 928 76.07 5200 85.25 928 76.07
  Yes 16,561 11.72 292 23.93 900 14.75 292 23.93
 Tracheostomy tube <0.001 0.006
  No 138,426 97.98 1158 94.92 5890 96.56 1158 94.92
  Yes 2852 2.02 62 5.08 210 3.44 62 5.08

1 Matched variable.

3.2. Incidence of Unplanned Hospitalization

As Table 2 shows, the unplanned hospitalization rate of the LTCF patients was 77.54%, which was significantly higher than that of the general patients (p < 0.001). Female patients had a higher incident rate than males (p = 0.019), and the incident rate increased with the age of the patients (p < 0.001). Patients with comorbidities, including diabetes, hypertension, heart disease, or renal failure, had higher rates of hospitalization (p < 0.001). In addition, patients with moderate to severe impairment, physical restraints, bedridden status, or higher risks of falls and pressure ulcers had significantly higher rates of hospitalization (p < 0.001). Patients with tube placement also had a higher incident rate, including nasogastric, urinary catheter, or tracheostomy tube (p < 0.001).

Table 2.

Bivariate analysis of unplanned hospitalization.

Variables Unplanned Hospitalization
No Yes p-Value
N % N %
Total 3372 46.07 3948 53.93
Inpatients <0.001
 General patients 3098 50.79 3002 49.21
 LTCF patients 274 22.46 946 77.54
Gender 0.019
 Female 1434 44.52 1787 55.48
 Male 1938 47.28 2161 52.72
Age <0.001
 Mean ± SD 72.79 ± 18.07 79.41 ± 16.17
 <65 635 61.53 397 38.47
 65~74 736 59.55 500 40.45
 75~84 1133 46.40 1309 53.60
 ≥85 868 33.26 1742 66.74
Diabetes <0.001
 No 2168 49.84 2182 50.16
 Yes 1204 40.54 1766 59.46
Hypertension <0.001
 No 1553 50.72 1509 49.28
 Yes 1819 42.72 2439 57.28
Heart disease <0.001
 No 2292 52.61 2065 47.39
 Yes 1080 36.45 1883 63.55
Renal failure <0.001
 No 2388 53.21 2100 46.79
 Yes 984 34.75 1848 65.25
BMI (Mean ± SD) 23.74 ± 4.47 22.51 ± 4.50 <0.001
Consciousness <0.001
 Mild disturbance 3031 52.03 2795 47.97
 Moderate disturbance 192 26.05 545 73.95
 Severe disturbance 149 19.68 608 80.32
Physical restraint <0.001
 No 3338 46.44 3849 53.56
 Yes 34 25.56 99 74.44
Activity <0.001
 Can get out of bed 3014 59.87 2020 40.13
 Can’t get out of bed 264 12.46 1855 87.54
 Missing 94 73
Fall risk <0.001
 Low risk 1311 72.79 490 27.21
 High risk 1985 36.99 3382 63.01
 Missing 76 76
Pressure ulcer risk <0.001
 Low risk 3278 50.60 3200 49.40
 High risk 85 10.25 744 89.75
 Missing 9 4
Indwelling catheter
 Nasogastric tube <0.001
  No 3123 49.60 3173 50.40
  Yes 249 24.32 775 75.68
 Urinary catheter <0.001
  No 2939 47.96 3189 52.04
  Yes 433 36.33 759 63.67
 Tracheostomy tube <0.001
  No 3315 47.03 3733 52.97
  Yes 57 20.96 215 79.04

3.3. Factors Associated with Unplanned Hospitalization

Table 3 presents the factors influencing the unplanned hospitalization. After the relevant variables were controlled, LTCF patients had a higher risk of being hospitalized (OR = 1.44, 95% CI = 1.21–1.73), compared with general patients. Patients aged ≥85 years had a 1.25 times higher risk of being hospitalized than patients aged <65 (95% CI = 1.02–1.54). In terms of comorbidities, patients with diabetes (OR = 1.17, 95% CI = 1.03–1.33) and renal failure (OR = 1.63, 95% CI = 1.42–1.86) both had a higher risk of being hospitalized. The risk decreased with the BMI (OR = 0.97, 95% CI = 0.96–0.98). Fall risk, activity status, pressure ulcer risk, and tracheostomy tube were factors associated with unplanned hospitalization.

Table 3.

Factors associated with unplanned hospitalization.

Variables Unplanned Hospitalization
Unadjusted Adjusted Model
OR 95% CI p-Value OR 95% CI p-Value VIF
Inpatients (LTCF vs. General) 3.56 3.09 4.11 <0.001 1.44 1.21 1.73 <0.001 1.26
Gender (Male vs. Female) 0.90 0.82 0.98 0.019 1.06 0.94 1.18 0.340 1.03
Age (vs. <65) 1.36
 65~74 1.09 0.92 1.29 <0.001 0.72 0.58 0.90 0.003
 75~84 1.85 1.59 2.14 <0.001 0.88 0.72 1.07 0.205
 ≥85 3.21 2.76 3.73 <0.001 1.25 1.02 1.54 0.035
Diabetes (Yes vs. No) 1.46 1.33 1.60 <0.001 1.17 1.03 1.33 0.019 1.35
Hypertension (Yes vs. No) 1.38 1.26 1.52 <0.001 0.84 0.73 0.96 0.012 1.45
Heart disease (Yes vs. No) 1.94 1.76 2.13 <0.001 1.09 0.95 1.25 0.204 1.52
Renal failure (Yes vs. No) 2.14 1.94 2.35 <0.001 1.63 1.42 1.86 <0.001 1.47
BMI 0.94 0.93 0.95 <0.001 0.97 0.96 0.98 <0.001 1.10
Consciousness (vs. Mild disturbance) 2.24
 Moderate disturbance 3.08 2.59 3.66 <0.001 0.61 0.48 0.77 <0.001
 Severe disturbance 4.43 3.67 5.33 <0.001 0.74 0.53 1.04 0.067
Physical restraint (Yes vs. No) 2.53 1.71 3.74 <0.001 1.29 0.81 2.04 0.279 1.03
Activity (Can’t get out of bed vs. Can get out of bed) 10.48 9.11 12.07 <0.001 6.55 5.48 7.85 <0.001 1.74
Fall risk (High risk vs. Low risk) 4.56 4.05 5.13 <0.001 2.67 2.30 3.10 <0.001 1.36
Pressure ulcer risk (High risk vs. Low risk) 8.97 7.13 11.28 <0.001 1.94 1.43 2.63 <0.001 1.91
Indwelling Catheter
 Nasogastric tube (Yes vs. No) 3.06 2.63 3.56 <0.001 1.18 0.94 1.48 0.143 1.66
 Urinary catheter (Yes vs. No) 1.62 1.42 1.84 <0.001 0.84 0.70 1.01 0.064 1.39
 Tracheostomy tube (Yes vs. No) 3.35 2.49 4.50 <0.001 1.73 1.15 2.59 0.008 1.33

4. Discussion

Most LTCF residents experience chronic diseases that may be complicated with disability and dementia. As a result, they must rely on professional caregivers providing them with long-term and complete nursing care on a daily basis. This study discovered that compared with general patients, LTCF patients, particularly those who are older and have comorbidities, have a significantly higher unplanned hospitalization rate; this result aligns with those presented in the literature [3,5]. Diabetes is a common chronic disease among older adults and was reported to increase the risk of developing a disabling disease and severe complications, such as cardiovascular disease, peripheral vascular disease, neuropathy, retinopathy, and renal failure [27]. A study indicated that the elderly living in LTCFs often have health problems, such as cognitive impairment, depression, physical disability, nutritional problems, and repeated infection. Most of them require invasive treatment and care, such as tube placement, hemodialysis, and ventilators, which may affect their physiological indices (e.g., blood sugar and nutrition) and drug management (e.g., insulin and other hypoglycemic agents) as well as increase the difficulty of diabetes care and management. The higher risk of severe diabetes-related complications and multimorbidity also increases the chance of unplanned hospitalization [28].

The results of the present study demonstrate that the placement of nasogastric tubes, urinary catheters, and tracheostomy tubes was more common in LTCF patients than in general inpatients; the differences were significant, and the result concurs with those of other research [5,18,19,29,30]. Indwelling tubes may increase the risk of unplanned hospitalization because of the infections and severe complications frequently caused by tube placement. Patients with indwelling tubes require more medical resources for treatment and care. When multivariable control was employed, only tracheostomy tube placement significantly affected unplanned hospitalization (OR = 1.73, p = 0.008). A study discovered that although tracheostomy tube placement is often used to maintain a patent airway in LTCFs, a lack of proper care or the state of individual health after the tracheostomy tube placement can easily lead to life-threatening complications, such as pneumothorax and hypoxia [31]. Long-term placement of an artificial trachea may lead to pressure-induced adverse outcomes, such as oral ulceration, vocal cord damage, or difficulty swallowing. As a result, the risk of nutritional imbalance and wound infection increases [29,30]; the complexity of their diseases is aggravated; and the risk of unplanned hospitalization becomes higher [17,21]. To control the rate of unplanned hospitalization, nurses and nursing assistants of the LTCFs should pay attention to the physiological status and wound care of the catheterized residents to reduce their risks of infection-related complications.

According to the study results, the risk of pressure ulcers was significantly higher among LTCF patients than it was among non-LTCF patients. Compared with LTCF patients with a low pressure ulcer risk, those with a high pressure ulcer risk had a significantly higher risk of unplanned hospitalization; this result aligns with those of other research [9,10,11,12,29,30]. Repeated infection of pressure ulcers can lead to cellulitis, myeloma, and other severe symptoms. As a result, the length of hospitalization after admission may increase, causing the consumption of more medical resources [8]. Pressure ulcers are preventable injuries. Nutritional supplementation, skincare, regular turning, or assistive devices can effectively reduce the incidence of pressure ulcers who are at a high risk of pressure ulcers and can reduce the risk of subsequent infection [8,12,14,15,16].

In terms of the limitations of this study, only the inpatient data of a medical center in central Taiwan were used as raw data for the analyses. Because data may vary with the regions they are obtained from, the study results have tenuous extrapolation and do not represent the actual situations of all medical institutions. This study also used data obtained from a database for analysis, which affected the overall data integrity because the data contained incomplete records and missing values. In addition, this study analyzed only the impact of LTCF patients’ health, nutritional status, and tube placement on hospital transfers. Because the LTCF levels, fee schedules, and non-LTCF patients’ personal factors were not analyzed in this study, the results cannot be used to represent or infer the factors influencing unplanned hospitalization in all LTCFs.

This study identified the risk factors influencing the acute medical hospitalization of LTCF residents. LTCF caregivers should obtain an in-depth understanding of the factors that trigger resident hospitalization and formulate appropriate preventive measures. The government may use the research results as a reference for formulating long-term care quality policies and for training professional caregivers in LTCFs. By doing so, the government can improve the quality of nursing care in LTCFs, reduce the risk of being hospitalized, reduce wasteful use of medical resources, lower unnecessary medical expenses, and increase awareness and affirmation of LTCF care among residents and family members.

5. Conclusions

In the present study, when multivariate statistics were controlled for, the unplanned hospitalization rate of LTCF residents was higher than that of general patients. In addition, patients with comorbidities (e.g., diabetes and renal failure) had a higher unplanned hospitalization rate. Patients at a high risk of falls and pressure ulcers or who required prolonged bed rest had higher chances of unplanned hospitalization. Patients with tracheostomy also had a considerably higher chance of unplanned hospitalization.

Acknowledgments

Our special thanks to Chung Shan Medical University Hospital, Taiwan, and China Medical University, Taiwan, which has contributed to the completion of this study.

Author Contributions

Conceptualization, C.-H.L., Y.-A.C. and S.-H.S.; Data curation, C.-M.Y., K.-H.H. and S.-H.S.; Formal analysis, C.-M.Y., K.-H.H., T.-H.T. and Y.C.; Funding acquisition, S.-H.S.; Methodology, C.-H.L., Y.-A.C., C.-M.Y., K.-H.H. and S.-H.S.; Validation, C.-H.L., Y.-A.C., T.-H.T. and Y.C.; Writing—original draft, C.-H.L. and Y.-A.C.; Writing—review and editing, C.-H.L., Y.-A.C., C.-M.Y., K.-H.H., T.-H.T., Y.C. and S.-H.S. All authors have read and agreed to the published version of the manuscript.

Institutional Review Board Statement

No animal studies are presented in this manuscript. No potentially identifiable images or data are presented in this study. The studies were conducted in accordance with the local legislation and institutional requirements. The studies involving humans were approved by the research ethics review of the Research Ethics Committee of China Medical University Hospital, Taiwan (CMUH-108-REC1-006).

Informed Consent Statement

The database is anonymous, and the database was provided with scrambled, random identification numbers for patients to protect their privacy. Because of this, in the present study, the requirement for informed consent was waived.

Data Availability Statement

Restrictions apply to the availability of these data. Data were obtained from the Chung Shan Medical University Hospital, Taiwan and are available at https://www.csh.org.tw/ with the permission of the Chung Shan Medical University Hospital, Taiwan.

Conflicts of Interest

The authors declare no conflicts of interest.

Funding Statement

This research was supported by the China Medical University, Taiwan (CMU111-S-12 and CMU112-S-31) and the National Science and Technology Council, Taiwan (MOST 108-2410-H-039-007).

Footnotes

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Associated Data

This section collects any data citations, data availability statements, or supplementary materials included in this article.

Data Availability Statement

Restrictions apply to the availability of these data. Data were obtained from the Chung Shan Medical University Hospital, Taiwan and are available at https://www.csh.org.tw/ with the permission of the Chung Shan Medical University Hospital, Taiwan.


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