Table 12.

proposal of process KPIs.

Process KPIs
KPI	Target percentage	Phase of PDTA
Waiting time ≤7 days between the execution of the first specialist medical examination and its request	≥80 %	Diagnosis
Waiting time ≤21 days to complete the diagnostic-staging process from the first access of the patient	≥70 %	Staging
Time for reporting cytological/histological examination results ≤15 days	≥90 %	Diagnosis and staging
Waiting time ≤15 days between diagnosis and oncology treatment	≥90 %	Medical therapeutic approach
Waiting time ≤7 between the activation of a palliative care program and its request	≥90 %	Simultaneous care
Percentage of patients evaluated for QoL using validated tools	≥90 %	Diagnosis
Percentage of patients receiving informative flyers	≥80 %	Follow up