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. 2024 Dec 28;14:30715. doi: 10.1038/s41598-024-79656-w

Help-seeking intention for mental illness and associated factors among Dessie town residents in Northeast Ethiopia

Habtam Gelaye 1,, Atsedemariam Andualem 2, Abeba Beyene 1, Hailemariam Gezie 3
PMCID: PMC11680945  PMID: 39730422

Abstract

Despite the increasing global burden of mental illness and the availability of effective evidence-based treatments, many individuals with mental illness do not seek professional help. Therefore, this study aimed to assess help-seeking intention for mental illness and associated factors among Dessie town residents, Northeast Ethiopia, 2021. A community-based cross-sectional study was conducted among 501 Dessie town residents. The data were collected by face-to-face interview. The General Help Seeking Questionnaire was used to assess help-seeking intention. Bivariable and multivariable logistic regression analysis techniques were used. Finally, a statistically significant level was declared at a p-value less than 0.05. Among 501 participants, 67.5% were likely to seek help from health professionals. Being female (AOR = 4.695, 95% CI = 1.63– 13.50), being single (AOR = 0.330, 95% CI = 0.12–0.89), and having good knowledge (AOR = 3.030, 95% CI = 1.25–7.35) were significantly associated with help-seeking intention. This study indicated that the participants’ help-seeking intention was inadequate. Sex, marital status, monthly income, and knowledge of mental illness were found to be associated with help-seeking intentions for mental illnesses. Therefore, community healthcare workers, healthcare administrators, and religious and community leaders should work to enhance the help-seeking intention of the community.

Keywords: Help-seeking intention, Mental illness, Dessie Town residents

Subject terms: Psychology, Public health, Psychiatric disorders

Introduction

Mental health problems are increasingly prevalent, affecting approximately 450 million people worldwide, and the impact of these problems is significant on an individual and the national level1,2. According to the World Health Organization’s (WHO) Global Burden of Disease Collaborator study, mental health disorders are known to represent two of the ten prominent causes of disability and account for 35.6% of the total burden of disease3. Mental illnesses affect the social, economic, academic, occupational, and recreational aspects of the functionalities of victims, family members, caregivers, and the whole community.

Professional help-seeking intention refers to an individual’s perceived likelihood of seeking assistance from health professionals4. Mental health help-seeking intentions are an adaptive coping mechanism where individuals attempt to obtain external help if they believe they are mentally ill. This response typically involves consulting a doctor, mental health professional, psychologist, or social worker57. It can be influenced by factors such as personal beliefs, social norms, perceived illness severity, and the accessibility of health services8,9 The mental health literacy of the community can also directly affect the help-seeking intention for mental illness from health professionals. People with good mental health literacy have better help-seeking intentions and vice versa1012.

Despite a variety of management options available, around two-thirds of people with a known mental disorder worldwide do not seek help from health professionals1315. A research review conducted in developing countries indicates that supernatural causes of mental disorders are more widely believed and traditional sources of help, such as spiritual healers, are preferred over medical advice for a variety of mental health problems16.

A study conducted in Rwanda revealed that only 36.0% of participants received help from a healthcare unit17. Another study done in Butajira, Ethiopia, also shows only 41% of the society preferred seeking help from health institutions18. A study conducted in Jimma town also showed that the most frequently visited source of help was the informal help sources19. Moreover, a study conducted at the holy water site of Gebremenfes Kidus Church, Ethiopia, showed that most of the respondents had help-seeking behavior from traditional forms of help like religious leaders, holy water sprinkling, and individuals who believed to have a special power of knowing mental illness and prescribing traditional treatment for mental illness8.

In the study area, many healthcare institutions are providing mental health services. However, evidence-based data are scarce regarding the status of the help-seeking intention of the community for mental illnesses and mental health service utilization in Dessie town and Northeast Ethiopia at large. Therefore, this study aimed to assess the help-seeking intention and identify the factors associated with mental health help seeking among the residents of Dessie town in North East Ethiopia.

Methods and materials

Study area and period

The study was conducted in Dessie town, Northeast Ethiopia. The town has 5 sub-cities and 26 (18 urban and 8 rural) kebeles with a total population of 296, 966. There are two governmental and four private hospitals, seven governmental health centers, and other private clinics in the town. The study was conducted from 1st December 2020 to 30th January 2021.

Study design, population, and eligibility criteria

A community-based cross-sectional study was conducted among residents of Dessie town. All individuals available during the data collection period were considered the study population. Those who were willing to participate in the study and who had lived in the town for the last six months were included in the study, whereas individuals who were unable to respond due to illness at the time of data collection and those individuals with an age below 18 years were excluded.

Sample size and sampling procedure

Sample size

A single population proportion formula was used to calculate the sample size, taking the proportion of 81.5%6 to obtain the maximum sample size at 95% CI and 5% marginal error. The sample was calculated as follows:

n = (Z α/2)2 p (1-p) / d2.

n = (1.96)2 (0.815) (1-0.815)/ (0.05)2 = 232.

Where, n = required sample size; Z α/2 = z value at α which is 1.96; p = prevalence of help-seeking intention (81.5%); d = margin of error (5%).

After we added a 10% non-response rate, the sample size became 255. Because we used a multi-stage sampling technique, we multiplied the sample size by design effect (2) to reduce the role of confounders and errors.

255*2 = 510; thus, the final sample size was 510.

Sampling procedure

The study participants were selected using a multi-stage sampling technique. In the first stage, two sub-cities (Buanbua Wuha and Arada) were selected by the lottery method from the five sub-cities in the town. In the second stage, four kebeles (two from each selected sub-city) were also selected by the lottery method. Thirdly, based on their household size, a proportional allocation of the sample was done to each selected kebele. Finally, the households were selected using a systematic random sampling technique in every 18th household (Fig. 1). The first household was selected randomly and continued every 18th interval until the required sample was obtained. One of the adults in each household was included in this study. If there were more than one adult in the household, the data collectors selected one adult by lottery method.

Fig. 1.

Fig. 1

Schematic representation of sampling technique showing the number of samples from each selected kebele of Dessie town, 2021.

Study variables

Dependent variables

Mental health help-seeking intention.

Independent variables

Socio-demographic characteristics, attitude, perceived experience, knowledge of the mental illness, behavior, perceived severity of mental illness, illness perception about mental illness, social support, self-stigma, and substance-related factors.

Operational definitions

Mental health help-seeking intention

Participants intended to seek help from health workers for personal or family mental illness when they thought they had a problem6.

Attitude towards mental illness

Respondents who scored ≤ the mean score of the Attitude Towards Seeking Professional Psychological Help Scale (ATSPPHS) were considered to have an unfavorable attitude, and those who scored above the mean were considered to have a favorable attitude towards mental illness20.

Knowledge of mental illness

Respondents who scored above the mean score of the Mental Health Knowledge Schedule (MAKS) were grouped as having good knowledge, and those who scored ≤ the mean were considered to have poor knowledge21.

Reported behavior

participants who scored above the mean score of the first four questions of the Reported and Intended Behavior Scale (RIBS).

Intended behavior

Participants who scored above the mean score of the next four questions of the Reported and Intended Behavior Scale (RIBS).

Self-stigma

Participants who scored above the mean score of the Self-Stigma of Seeking Help Scale (SSOSHS).

Poor social support

Those respondents scored 3–8 and were considered to have poor support using the Oslo-3 Social Support Scale (OSS-3)22.

Data collection tools and procedures

Data collection tools

The data were collected using a structured questionnaire adapted from previous studies6,2022. The questionnaire had nine parts. The first part was about the socio-economic and demographic characteristics of participants. The second part was about participants’ previous experiences and perceptions of mental illness. The third part was the Oslo social support scale (Oslo-3), which measures the respondents’ social support level. The fourth part was about the substance use habits of respondents. The fifth part was the Mental Health Knowledge Schedule (MAKS) tool to assess participants’ mental health knowledge. The sixth part was the Attitude Towards Seeking Professional Psychological Help Scale (ATSPPHS) tool to assess participants’ attitudes toward professional help-seeking. The seventh was the Reported and Intended Behavior Scale (RIBS), the eighth part was about the Self-Stigma of Seeking Help Scale (SSOSHS), and the ninth part was the General Help Seeking Questionnaire to assess participants’ level of help-seeking intention. All scales were validated in Ethiopia, and for our use, we translated from English to Amharic by a language expert and back to English by another expert during analysis.

Data collection procedure

The data were collected by four psychiatry nurse professionals with a Bachelor of Science degree qualification and supervised by one mental health specialist with a Master of Science degree qualification. A one-day training was given to the data collectors and the supervisor about the objectives of the study, the nature of each variable, the way of approaching the study participants, and other issues. The data were collected by face-to-face interviews after obtaining written informed consent from each participant.

Data quality control

One-day training was given to data collectors and supervisors. A pre-test was done among 10% of the sample size two weeks before the beginning of the actual data collection. Based on the pretest findings, necessary revisions were made to the questionnaire. Moreover, during the data collection, data collectors were strictly supervised. At the end of each data collection day, the questionnaires were checked for completeness and appropriateness. To ensure the quality of our study, we consulted senior mental health specialists and checked the internal consistency of the data collection tool by computing Cronbach’s alpha from pretest findings. The Cronbach’s alpha value of the tool was 0.83.

Data processing and analysis

The data were checked, cleaned, coded, entered into Epi-data 3.1, and exported to Statistical Package for Social Sciences (SPSS) version 26 for analysis. Descriptive statistics were presented in frequency and percentage using tables and figures. Bivariable logistic regression was done for all independent variables. Only variables with a p-value < 0.25 were eligible for multivariable logistic regression analysis because our objective was not to highlight the theoretical or clinical significance of the independent variables23,24. After multivariable logistic regression, variables with a p-value < 0.05 were considered statistically significant.

Results

Socio-economic and demographic characteristics of respondents

From a total sample size of 510, 501 participants completed the interview, which gave a response rate of 98.62%. About 38.3% of participants were in the age group of 25–34 years, and 53.5% were male. Most of the study participants (97.4%) were ethnically Amhara, and 61.5% were Orthodox Christians. Half of the respondents (49.5%) were employed, and more than half of the participants (58.9%) had a monthly income of ≥ 1201 ETB (Table 1).

Table 1.

Socio-economic and demographic characteristics of the study participants among Dessie town residents (n = 501) Dessie, Ethiopia, 2021.

Variables Variables category Frequency(n) Percent (%)
Age 18–24 98 19.6
25–34 192 38.3
35–44 100 20.0
≥ 45 111 22.2
Sex Male 268 53.5
Female 233 46.5
Marital status Married 207 41.3
Single 199 39.7
Widowed 46 9.2
Divorced 49 9.8
Ethnicity Amhara 488 97.4
Oromo 2 0.4
Tigrie 7 1.4
Othersa 4 0.8
Religion Orthodox 308 61.5
Muslim 172 34.3
Protestant 21 4.2
Educational status Uneducated 29 5.8
Read and write 18 3.6
Primary 96 19.2
Secondary 172 34.3
Higher education 186 37.1
Occupational status Employed 248 49.5
Unemployed 253 50.5
Income ≤ 750 112 22.4
751–1200 94 18.8
≥ 1201 295 58.9

Others = Gurage, Agew and Afar.

Previous experience and perception of mental illness

Most of the participants (94.6%) had never suffered from mental illness, and about 64.1% of them knew someone who had a mental illness. 33.7% of the participants witnessed someone hurt by individuals with mental illness. 41.3% of the participants categorized mental illness as very severe. 66.3% of the participants responded that psychosocial factors cause mental illness. 94.2% of participants believe that mental illness requires treatment (Table 2).

Table 2.

Previous experience and perception about mental illness among Dessie town residents (n = 501) Dessie, Ethiopia, 2021.

Variables Variables category Frequency Percent (%)
Have you ever suffered from mental illness? No 474 94.6
Yes 27 5.4
Do you know someone who has mental illness? No 180 35.9
Yes 321 64.1
If “yes” for the above question, what is your relation? Relative 59 11.8
Neighbor 84 16.8
Friend 54 10.8
Othera 124 24.8
Have you been involved in caring people who have mental illness? No 175 34.9
Yes 146 29.1
Have you ever been hurt by people who have mental illness? No 264 52.7
Yes 57 11.4
Do you witness someone hurt by people who have mental illness? No 152 30.3
Yes 169 33.7
How severe do you think mental illness is? Mild 15 3.0
Moderate 38 7.6
Severe 241 48.1
Very sever 207 41.3
What is the cause of mental illness? Psychosocial 332 66.3
Physical 56 11.2
Spiritual 13 2.6
Genetic 42 8.4
Othersb 58 11.6
Do you think the mental illness requires treatment? No 29 5.8
Yes 472 94.2

Othersa = street people, colleagues…etc; Othersb = evil spirit, evil eye.

Social-support, substance-related, knowledge, attitude, behavior, and self-stigma-related characteristics

Only 20.6% of the participants had strong social support. Regarding substance use, 31.7% of the participants ever used substances in their life. Among these, 16.6% and 10.2% used khat and alcohol, respectively. 24.8% were also current substance users. About 39.7% of the participants had poor knowledge of mental illness. Only 58.3% of the participants had a favorable attitude toward seeking professional help for mental illness. 48.5% of the participants had self-stigma (Table 3).

Table 3.

Social support, Substance-related, knowledge, attitude, behavior, and self-stigma-related characteristics of participants among Dessie town residents (n = 501) Dessie, Ethiopia, 2021.

Variables Variables category Frequency Percent (%)
Level of social Support Poor 180 35.9
Moderate 218 43.5
Strong 103 20.6
Have you ever used any substance? No 342 68.3
Yes 159 31.7
If “yes” which type of substance? Tobacco 25 5.0
Alcohol 51 10.2
Khat 83 16.6
Have you ever used any substances in the past 3 months? No 35 7.0
Yes 124 24.8
If “yes” which type of substance? Tobacco 25 5.0
Alcohol 49 9.8
Khat 50 10.0
Knowledge Poor knowledge 199 39.7
Good knowledge 302 60.3
Attitude Unfavorable 209 41.7
Favorable 292 58.3
Past or reported behavior No reported behavior 316 63.1
Reported behavior 185 36.9
Intended behavior No intended behavior 218 43.5
Intended behavior 283 56.5
Self- stigma No self- stigma 258 51.5
Self-stigma 243 48.5

Help-seeking intentions from health professionals and other sources for mental illness

Among the total respondents, 67.5% (95% CI of 63.3-71.7%) were likely to seek help from health professionals. 59.5% were also likely to seek help from other sources (Fig. 2) and (Fig. 3), respectively.

Fig. 2.

Fig. 2

Intention to seek help from health professionals among Dessie town residents (n = 501), Ethiopia, 2021.

Fig. 3.

Fig. 3

Intention to seek help from other sources of help among Dessie town residents (n = 501), Ethiopia, 2021.

Factors associated with the help-seeking intention for mental illness from health professionals

All variables with a p-value < 0.25 in the bivariable logistic regression analysis were candidates for multivariable logistic regression analysis. On multivariable logistic regression, sex, marital status, income, and knowledge were found to be statistically significant factors of help-seeking intention for mental illness. We did not include all variables with a p-value ≥ 0.25 because the objective of the study was not to highlight the theoretical or clinical significance of variables23,24.

Female respondents were 4.7 times more likely to have mental health help-seeking intention for mental illness (AOR = 4.695, 95% CI = 1.63–13.49) compared to males. Participants with a monthly income of ≥ 1201 ETB were 3 times more likely to have mental health help-seeking intention for mental illness (AOR = 3.233, CI = 1.15–9.08) compared to those who have a monthly income of < 750 ETB. Additionally, participants who have good knowledge were 3 times more likely to have mental health help-seeking intention for mental illness (AOR = 3.030, CI = 1.25–7.35) compared to those who have poor knowledge. On the other hand, being single was also a statistically significant factor of help-seeking intention for mental illness, in which there were 67% less likely to seek help from health professionals (AOR = 0.330, 95% CI = 0.12–0.89) than married participants (Table 4).

Table 4.

Factors associated with help-seeking intention for mental illness from health professionals among Dessie town residents, Ethiopia, 2021.

Variables COR(95% CI) AOR(95% CI) P -value
Sex Male 1 1
Female 1.733(1.18–2.54) 4.695(1.63–13.49) 0.004*
Marital status Married 1 1
Single 0.786(0.52–1.20) 0.330(0.12–0.89) 0.028*
Widowed 0.933(0.47–1.87) -- --
Divorced 0.544(0.29–1.03) -- --
Monthly income ≤ 750 ETB 1 1 --
751–1200 ETB 1.282(0.75–2.21) -- --
≥ 1201 ETB 2.217(1.42–3.50) 3.233(1.15–9.08) 0.026*
Have you suffered from mental illness? No 1 -- --
Yes 0.584(0.27–1.28)
Do you think the mental illness requires treatment? No 1 -- --
Yes 2.721(1.28–5.80) -- --
Level of social support Poor 1 -- --
Moderate 1.308(0.86–1.98) -- --
Strong 1.588(0.94–2.70) -- --
Knowledge Poor 1 1 --
Good 2.141(1.46–3.14) 3.030(1.25–7.35) 0.014*
Attitude Unfavorable 1 -- --
Favorable 1.881(1.29–2.75) -- --
Intended behavior No 1 -- --
Yes 0.744(0.51–1.09) -- --

* = p < 0.05.

Discussion

This study aimed to assess help seeking intention for mental illness and associated factors among residents of Dessie town, and it found 67.5% of the residents had mental health help seeking intention. It also identified different factors significantly associated with the help-seeking intention.

The study found that 67.5% (95% CI of 63.3-71.7%) of the respondents had the intention to seek help for mental illness from health professionals. This finding was supported by two community-based cross-sectional studies conducted in Aykel town25 and Gondar Zuria District26 of Ethiopia, which found that 71.2% and 63.8% of participants had an intent to seek help from any health professionals. This similarity might be because of using a similar assessment tool (GHSQ), similarity in study design, and similarities in study participants’ socioeconomic and demographic as well as religious characteristics. The healthcare system is also similar among the study areas.

This finding was higher than two community-based studies done in Jimma town19 and Seka Chekorsa district of Jimma zone27 Ethiopia, which found that only 49.4% and 38.8% of the participants sought help for common mental health problems, respectively. This difference might be due to differences in sample size, data collection tool (the Jimma town study used the Actual Help Seeking Questionnaire), and participants’ differences, in which 33.6% of Jimma town study participants were mentally ill and the Seka Chekorsa study participants were rural residents. There is also cultural variation between the participants of the above studies and the current study.

This finding was also higher than studies done in Rwanda10, Greece20, Switzerland21, and the USA22, which revealed 36.0%, 50–60%, 22.5%, and 33.4% of the respondents sought help from healthcare professionals and healthcare units, respectively. This discrepancy might be due to the differences in the general population of the four countries and differences in sample size. The Rwanda study was done among two population groups. The Greek study used the Inventory of Attitude towards Seeking Mental Health Services (IASMHS) tool, and the majority of the participants were females. The other reason might also be the differences in study design, in which the Swiss study was a retrospective follow-up study involving mainly adults in the age group of 16–40 years and mentally ill patients.

On the other hand, this study’s finding was lower than studies conducted in Mertule Mariam town, Ethiopia6, in which 81.5% of respondents had a help-seeking intention from healthcare workers; a cross-sectional survey study conducted in China28 among a rural adult population that revealed approximately 80% of the participants were willing to seek psychological help if needed; and a study conducted in Japan29, which reported 85.9% of participants would seek help from formal sources. The possible reasons for this difference might be socio-demographic and cultural variations among participants, sample size, data collection tool, and methodological differences. The health literacy of the Chinese and Japanese might be higher than Ethiopians. The healthcare system might also be better in China and Japan compared to Ethiopia.

Variables that had a significant association with help-seeking intention for mental illness from health professionals were female sex, being single, monthly income of ≥ 1201 ETB, and good knowledge of mental illness.

Female respondents were 4.7 times more likely to have mental health help seeking intention for mental illness compared to males. This finding was in line with studies conducted in Ethiopia19, Australia30, China28, Japan29, and the USA31, which demonstrated that being female was a positive predictor of help-seeking intention. This consistency might be because of similarities in study design, analysis method, and assessment tool (GHSQ). The other possible reasons might be more positive attitudes concerning psychological openness in women compared to men, as well as gender-role differences where men’s traditionally advantaged social status and greater power may make it more difficult to seek help for mental health issues32. Moreover, culturally, men’s masculinity is demonstrated through power, dominance, self-control, and self-reliance, in which expressions of psychological distress, and related help-seeking behaviors might be regarded as a lack of masculinity.

Participants who were single in marital status were 67% less likely to seek help for mental illness from health professionals compared to single once. This finding was supported by the studies conducted in Ethiopia19 and China33, in which married participants had significantly more positive help-seeking intentions for mental disorders than single ones. This consistency might be due to similarity in study design. However, this finding was inconsistent with two Ethiopian studies conducted in Aykel town25 and Mertule-Mariam6 and the study conducted in the USA31, which revealed participants who were not in a relationship had greater help-seeking intention. The possible reasons for this inconsistency might be sample size variation (both studies used a larger sample size than the current study), and the Aykel town study was aimed to assess help-seeking intention for depression only. The other reason for the decreased intention to seek help for mental illness from health professionals among single participants might be that a single person could not get any parental, familial, or spouse role of advising, pushing, helping, or supporting to seek help for mental illness from health professionals.

Participants who had a monthly income of ≥ 1201 ETB were 3.23 times more likely to seek help for mental illness compared to participants who had a monthly income of ≤ 750 ETB. This study finding is supported by the study conducted in Japan29, which demonstrated lower income was associated with decreased likelihood of help-seeking intentions. This is because people who have enough money might have access to different media and other information and can be able to get help from health professionals. A person whose income is good can also afford healthcare costs.

Furthermore, respondents who had good knowledge were 3.03 times more likely to seek help from healthcare professionals compared to those who had poor knowledge. This finding was supported by studies conducted in China28, England34, and four European region populations35 that higher or better mental health knowledge was a positive predictor of help-seeking intention. This might be because a person with a higher level of knowledge can recognize the signs and symptoms of mental illness early and can understand the benefits of mental health treatments and options. A person with good mental health knowledge can also avoid the embarrassment of seeking help for mental illness from healthcare professionals.

Strengths and limitations of the study

This was the first study in Northeast Ethiopia, particularly in Dessie town, which reported the residents’ intent to seek mental health help and associated factors. The study had an adequate sample size, which was representative of the population and supports the generalizability of the findings. However, the study had limitations. One of the possible limitations of this study could be its cross-sectional nature, in which it does not show a cause-and-effect relationship. Social desirability biases may also exist, leading respondents to report more socially desirable responses that may not accurately reflect real-life experiences. The other limitations might also be related to the interview techniques, and variables with a p-value ≥ 0.25 were not included in the analytical approach. There might also be recall bias for some variables from participants.

Implications and feature direction

Despite the availability of many healthcare facilities that are providing mental health services, the mental health help-seeking intention of Dessie town residents is still inadequate. This implies different strategies have to be designed and implemented to enhance the mental health help-seeking intention of the community.

Regarding clinical and community practices, implementing gender-based interventions, mental health education programs, and utilizing different peer support models are important to enhancing the community help-seeking intention36,37.

Policymakers should also develop mental health awareness campaigns targeting urban and rural populations, integrate mental health services with primary healthcare facilities, and support mental health research projects with adequate funding3640.

Because this research has limitations, future research, such as longitudinal studies, which can explore cause-and-effect relationships, and qualitative studies, which can investigate barriers to mental health help-seeking intention, like cultural influences from the community, healthcare workers, and health managers’ perspectives, is required.

Conclusion and recommendations

The findings of our study indicate that only two-thirds (67.5%) of the participants had an intent to seek help for mental illnesses, which indicates the mental health help-seeking intent of Dessie town residents was inadequate. This result is even lower than the findings of some of the previous studies done in Ethiopia. Additionally, being female, having a monthly income of ≥ 1200 ETB, and having good knowledge were found to be positively associated with the participants’ mental health help-seeking intention. On the other hand, being single in marital status was found to be negatively associated with help-seeking intentions for mental illnesses.

Therefore, health practitioners, community healthcare workers, healthcare administrators, religious and community leaders, and other stakeholders should consider implementing strategies to increase mental health knowledge and mental health literacy through face-to-face trainings for the community and primary health workers, national and local level community and school based campaigns, use of technologies such as online delivery of trainings and consultations, and dissemination of information via printed and audio-visual materials36,37,39,41 to enhance the mental health help-seeking intention of the community. Integrating mental health literacy in the educational system has also a positive effect on the help-seeking intention for mental health problems42. There should also be activities to improve economic burden of the community help seeking intention for mental illness. The government and other stakeholders shall subsidize mental health services and expand health insurance coverages, improving employment opportunities and income security, and support community based mental health initiatives38,43.

Acknowledgements

We would like to thank Wollo University for giving us ethical clearance and other necessary cooperation letters to conduct this research.

We also would like to thank the Dessie Town Administration health department and its staff members and different stakeholders for their cooperation in giving us the necessary documents and information.

Abbreviations

AOR

Adjusted Odd Ratios

ATSPPHS

Attitude towards Seeking Professional Psychological Help Scale

CI

Confidence Interval

CMD

Common Mental Disorder

COR

Crude Odd Ratios

GBD

Global Burden of Disease

GHSQ

General Help-Seeking Questionnaire

ICCMH

Integrated Clinical and Community Mental Health

LAMICs

Low and Middle-Income Countries

MAKS

Mental Health Knowledge Schedule

RIBS

Reported and Intended Behavior Scale

SPSS

Statistical Package for Social Science Studies

SSOSHS

Self-Stigma of Seeking Help Scale

WHO

World Health Organization

Author contributions

Habtam G and HG contributed to the conception of the study. All the authors contributed to the design of the study, conduction, and analyses. Habtam G, HG, and AA contributed to the interpretation and writing of the research. Habtam G and HG prepared the manuscript. All the authors contributed to the review, read, and approved the manuscript.

Funding

The authors received small funds from Wollo University to collect the data. However, the university had no role in the study design, collection, analysis, or interpretation of the data and write-up of the manuscript.

Data availability

All the data regarding the findings are presented in the manuscript, and any additional raw data are accessible from the corresponding author for reasonable request.

Declarations

Ethics approval and consent to participate

Ethical approval was obtained from the Ethical Review Committee of Wollo University College of Medicine and Health Sciences with reference number CMHS 064/13/13. Written informed consent was obtained from each participant. A letter of permission was obtained from the Dessie City Administration Health Department. All the methods were performed in accordance with the 1964 Helsinki Declaration and the rules and regulations of the research ethics committee and the City Administration Health Department. Confidentiality of the collected data was secured.

Competing interests

The authors declare no competing interests.

Footnotes

Publisher’s note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

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Associated Data

This section collects any data citations, data availability statements, or supplementary materials included in this article.

Data Availability Statement

All the data regarding the findings are presented in the manuscript, and any additional raw data are accessible from the corresponding author for reasonable request.


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