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. 2025 May 28;20(5):e0315880. doi: 10.1371/journal.pone.0315880

Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study

Nadia Rehman 1,*, Lawrence Mbuagbaw 1,2,3,4,5,6, Dominik Mertz 1,7,8,#, Giulia M Muraca 1,9,#, Aaron Jones 1,10,11; on behalf of the Ontario HIV Treatment Network Cohort Study
Editor: Mohammad Mofatteh12
PMCID: PMC12118912  PMID: 40435167

Abstract

Background

Virtual care has been integrated as a modality of care in Ontario, yet its effectiveness for people living with HIV remains largely unexplored.

Objectives

We aimed to determine the association of visit modality (virtual, in-person, or both) on adherence to antiretroviral therapy (ART), viral load, and quality of life (QoL) in people living with HIV in Ontario, Canada.

Methods

We conducted a cross-sectional study using data from the 2022 Ontario HIV Treatment Network Cohort Study (OCS), collected during the COVID-19 pandemic when virtual visits were first introduced. Participants were grouped into three categories based on the mode of care: virtual, in-person, or a combination of both. Data were collected through self-reported questionnaires and medical records, with viral load data linked to Public Health Ontario Laboratories (PHOL). Logistic regression was used to examine the outcomes of optimal ART adherence and viral load suppression, and linear regression was used for quality of life (mental and physical) outcomes.

Results

In 2022, 1930 participants accessed HIV care in the OCS. Among them, 19.0% received virtual care, 45.6% received in-person care, and 34.3% received care through virtual and in-person modalities. The median age of the participants was 55 years (IQR: 45–62). In the multivariable logistic regression model, virtual care was associated with an increased likelihood of optimal adherence to antiretroviral therapy (Adjusted Odds Ratio (AOR) 1.30, 95% confidence interval (CI): 1.00, 1.70) and an increased likelihood of achieving viral load suppression (AOR 1.67, 95% CI:1.03, 2.63). Moreover, combined virtual and in-person care is associated with an improved mental quality of life compared to in-person care (Adjusted Mean difference (MD) - 0.960, 95% CI: 0.05, 1.87).

Conclusion

This study suggests virtual care is positively associated with adherence to antiretroviral therapy (ART) and viral suppression within this context. However, future research is necessary to establish causality and to assess the long-term effects of virtual care.

Introduction

HIV is a chronic health challenge, with 22,461 people living with HIV in Ontario, Canada, as of 2020 [1]. Socio-economic disparities and structural barriers complicate patient-provider relationships, hindering continuity of care, retention in healthcare services, and adherence to antiretroviral therapy (ART) [2]. This results in detectable viral loads, increased opportunistic infections, and higher morbidity and mortality rates [36]. Despite universal public healthcare coverage, retaining individuals in care remains challenging, highlighting the need for a fully accessible, patient-centred system [710].

To address healthcare access issues, Ontario adopted virtual care in 2021 during the SARS-CoV-2 pandemic, expanding it in 2022 to complement traditional care [11]. Virtual care is a health care model in which all clinical interactions between the practitioner and the patient are delivered using electronic mediums, such as video conferencing or audio digital tools, such as telephone [12]. Since 2022, Ontario has taken concrete measures to integrate virtual visits, including strengthening data security and privacy, addressing social and ethical concerns, establishing virtual healthcare regulations, and introducing fee codes for physician billing.[10,11].

Virtual visits can enhance HIV care by improving convenience, accessibility, and affordability, potentially increasing patient retention [13,14]. However, there are limitations with the use of virtual care, including the inability to conduct physical assessments, lack of necessary equipment, and reduced in-person interactions, which may lead to mistrust, multiple appointments, and misdiagnosis [13]. Technology can also be a barrier for older adults, individuals with lower literacy, and those from disadvantaged socio-economic backgrounds [14]. Physician preferences and discrepancies in Ontario’s fee codes between comprehensive and limited care and telephone versus video visits further influence virtual care use [10,15]. Evidence on the effect of virtual care on health outcomes for people living with HIV (PLHIV) is limited. While some studies focus on retention improvement rather than health outcomes, findings are mixed—some suggest virtual care supports retention, while others indicate higher loss to follow-up[12,1618]. As virtual care evolves, addressing disparities, preventing overuse, and considering financial and ethical implications remain crucial [10,12,16,19,20].

Although virtual care is now standard practice in Ontario [10], tits effectiveness remains uncertain. This study, conducted in collaboration with the Ontario HIV Treatment Network (OHTN) [21], utilizing the data from the Ontario HIV Treatment Network Cohort Study (OCS), North America’s largest community-governed HIV cohort [22]. The primary objective of the study was to assess whether there were differences in adherence to antiretroviral therapy (ART), quality of life (QoL), and viral load among people living with HIV in Ontario, Canada, based on whether they used virtual or in-person appointments with an HIV care physician. The study focused on how different modalities relate to the health outcomes of PLHIV. The secondary objective of the study was to evaluate the differences in health outcomes (adherence to ART, QoL, and viral load) among people living with HIV from various socio-demographic and health-related factors in Ontario, as virtual care may affect certain groups differently.

Methods

Study design

We conducted a cross-sectional study using data from participants in the OCS in 2022.

Setting

The OCS is a multi-site clinical cohort of people receiving HIV care in Ontario, Canada’s most populous province (population: 13.6 million). Recruitment occurs at ten participating sites, including outpatient clinics in hospitals and community-based practices. The cohort has been described elsewhere [23].

Stakeholder engagement

To achieve our study objectives, we established a community advisory board (CAB) in collaboration with Realize, a Canadian charitable organization working with people living with HIV and related organizations [24]. The CAB comprises representatives from various key populations of people living with HIV, enhancing the external validity of our project, bolstering individual and community capacity, and ensuring the effective implementation of our research findings [25,26]. We convened a meeting with the CAB to seek their insights on the relevance of the research question, the socio-demographic factors involved, and the correlation with the health conditions of people living with HIV. The CAB also actively interpreted the findings and collaborated on a dissemination plan for our research outcomes.

Data sources

Clinical data are collected during routine follow-up visits, sourced from clinic records via manual chart abstractions or computerized medical record systems, and record linkage with Public Health Ontario Laboratories (PHOL), the sole provider of such testing provincially. Additionally, annual interviews are conducted using standardized questionnaires to gather socio-demographic and psycho-social-behavioural information.

Ethics

All participants provide written informed consent, and the cohort design and consent forms are approved by the University of Toronto Research Ethics Boards (REBs) and REBs at each participating site [23]. Data was accessed on November 23, 2023. And the data was in de-identified form.

Population

Eligible participants for our study are those aged 16 years or older who visited their HIV physician using any of the three modalities of care (virtual, in-person visits, or both virtual and in-person care) in 2022 and completed the OCS questionnaire. Participants with incomplete information on the type of care received were excluded.

Measures/outcomes

Primary outcome.

Adherence to ART is measured by self-report (never skipped, within the past week, 1–2 weeks, 2–4 weeks ago, 1–3 months ago, more than three months ago) in the standardized OCS questionnaire. This questionnaire is part of the Adult AIDS Clinical Trials Group (ACTG) adherence assessment and has been validated in previous studies [2729].Self-reported nonadherence has shown high specificity, indicating its clinical significance and the need for further discussions between providers and patients [27]. For this study, we dichotomized adherence into optimal adherence (≥95%) and suboptimal adherence (<95%). We considered optimal adherence as participants who reported never missing a dose or those who missed a dose more than three months ago. In contrast, suboptimal adherence included those who missed doses within the past week, 1–4 weeks ago, 1–3 months, or responded with “don’t know.” These classifications were established in consultation with HIV specialists from a dedicated HIV care facility.

Secondary outcomes.

Viral load suppression was defined as ≤ 40 copies/mL, indicating undetectable viral load (viral suppression) [30]. QoL was assessed using the Short Form 12-item Health Survey (version 2), which includes the Mental Component Summary Score (MCS) and the Physical Component Summary Score (PCS). Both scores are reported separately, with higher values indicating better QoL in their respective domains [31].

Variables

Primary exposure.

We categorized the HIV care patients received into three mutually exclusive categories: i). In-person care in the clinic ii). Virtual care either by telephone or video call, iii). Received both in-person and virtual forms of care. We defined virtual care as visits with the HIV care physician by telephone or video call, as defined in the OCS Questionnaire 2022.

Demographic and clinical variables.

Baseline demographic and clinical data were extracted from the 2022 OCS questionnaire. Due to multiple categories in the OCS data, some of which were not information-rich, we consolidated them into meaningful categories for our study. Data missing values are reported separately in Table 1, which details the baseline characteristics.

Table 1. Comparison of baseline characteristics between participants who accessed HIV care through virtual, in-person or both virtual and in-person care in Ontario, Canada, in 2022.
Characteristics In-person care n (%) Virtual care n (%) Virtual and in-person care n (%) Total N (%) p-value
No. of participants 900 367 663 1930
Median age [Q1-Q3] 55 [44-63] 56 [46–62] 55 [45-62] 55 [45-62] 0.772
Sex < 0.001
 Female 233 (25.9) 60 (16.3) 132 (20.2) 425
 Male MSM a 459 (50.8) 253 (70.0) 419 (63.4) 1131
 Male non-MSM 203 (22.6) 49 (13.4) 110 (16.2) 362
 Missing 5 (0.5) 5 (1.1) 2 (0.3) 12
Race < 0.001
 White 478 (53.1) 252 (68.7) 442 (66.6) 1172
 Black 263 (29.3) 55 (14.9) 130 (19.6) 448
 Other 159 (17.6) 60 (16.3) 91 (13.7) 310
Region < 0.001
 Eastern Ontario 127 (14.1) 24 (6.5) 22 (3.3) 173
 Northern Ontario 18 (2.1) 5 (1.4) 2 (0.3) 25
 Southwestern Ontario 99 (11.2) 62 (16.9) 174 (26.2) 335
 Toronto 656 (72.8) 276 (75.2) 465 (70.1) 1397
Education 0.246
 Elementary 25 (2.7) 10 (2.7) 14 (2.1) 49
 High school 239 (26.5) 126 (34.3) 224 (33.7) 589
 College 210 (23.3) 64 (17.4) 139 (20.9) 413
 Higher education 363 (40.3) 162 (44.1) 284 (42.8) 809
 Missing 63 (7.4) 5 (1.4) 2 (0.3) 70
Employment status 0.285
 Employed 433 (48.1) 182 (49.6) 327 (49.3) 942
 Unemployed 463 (51.4) 182 (49.6) 336 (50.7) 981
 Missing 4 (0.4) 3 (0.8) 0 (0.0) 7
Gross annual income 0.287
 <50,000 374 (41.5) 144 (39.2) 280 (42.2) 798
 < 50,000-70,000 103(11.4) 45 (12.2) 75 (11.3) 223
 < 70,000-80,000 121 (13.4) 41 (11.1) 76 (11.4) 238
 >100,000 173 (19.2) 94 (25.6) 150 (22.6) 417
 Missing 129 (14.3) 43 (11.7) 82 (12.3) 254
Relationship 0.170
 Stable 376 (41.6) 154 (42.0) 246 (37.1) 776
 Unstable 521 (57.8) 212 (57.8) 417 (62.9) 1150
 Missing 3 (0.3) 1 (0.3) 0 (0.0) 4
Adherence to ART 0.014
 < 95% 295 (32.7) 137 (37.3) 247 (37.3) 679
 ≥ 95% 600 (66.6) 225 (61.3) 412 (62.1) 1237
 Missing 5 (0.5) 5 (1.3) 4 (0.6) 14
Mental health conditions 0.190
 Depression 197 (21.8) 44 (12.0) 167 (25.1) 408 0.123
Alcohol use-disorder syndrome d 0.248
No 67 (7.4) 34 (9.2) 65 (9.8) 166
Yes 824 (91.6) 331 (90.1) 598 (90.1) 1753
Stigma 0.508
 Stigmatized 125 (13.8) 12 (3.2) 92 (13.8) 229
 Not stigmatized 8 (0.8) 2 (0.54) 7 (1.05) 17
 Missing 767 (85.2) 353 (96.1) 564 (85.0) 1684
Quality of life: Median [Q1-Q3]
 MCS 50.2 [41.2-57.0] 49.2 [40.8-55.3] 50.9 [38.6-56.3] 50.2 [49.7-50.5] 0.403
 PCS 53.1 [43.8-57.2] 53.5 [44.8-57.3] 52.7 [43.5-56.7] 53.1 [52.9-53.3] 0.548
Viral load 0.020
 ≤ 40 766 (85.0) 336 (91.6) 579 (87.3) 1681
 > 40 104 (11.5) 26 (7.0) 70 (10.5) 200
 Missing 30 (0.5) 5 (1.4) 14 (2.1) 49

aMen who report having sex with other men.

bImmigrant > 10 years.

cImmigrant <10 years.

dAlcohol Use Disorder Identification Test (AUDIT-10).

For demographic variables, we combined sex (female versus male) and sexual orientation (men who have sex with men (MSM) vs non-MSM) to derive a single variable named sex, compromising three categories: females, male MSM, and male non-MSM and relationship status categorized as stable (married, living common-law, living in a committed relationship) vs unstable relationship (widowed, separated/divorced, single).

Clinical variables were extracted on the following health conditions: alcohol use disorder syndrome use was defined as on the Alcohol Use Disorder Identification Test (AUDIT-10) with harmful alcohol measured from 10- items (a score of ≥8 regardless of gender/sex) [32], depression measured by the Patient Health Questionnaire (PHQ) scale with nine items [33], and diagnosis of mental health comorbidities was based on self-report in the OCS question.

We used a revised 10-item HIV-related stigma scale categorized into four major components of HIV-related stigma: personalized stigma, worries about disclosure of status, negative self-image, and sensitivity to public reactions about HIV status. Individuals who responded with “agree’ and “strongly agree” were identified as experiencing stigma in at least one of the four components [34].

Sample size calculations

As of December 31, 2022, 2155 individuals completed the OCS questionnaire in the ten different sites of the OCS. The primary outcome is adherence to ART, with 692 participants with suboptimal adherence and 1293 participants with optimal adherence. We planned a study with 1930 subjects. The sample size resulted in 80% power to detect a difference of 20% or greater between participants with suboptimal and optimal [35]. The Type I error probability associated with the test of the null hypothesis is 0.05 for two-tailed chi-squared statistic. (PS: Power and Sample Size Calculation version 3.1.2, 2014 by W.D. Dupont & W.D. Plummer Jr).

Data analysis

Statistical analysis was performed using R software version 4.4.1. We used descriptive statistics to analyze participants’ characteristics, reporting proportions for categorical variables and median with interquartile range (IQR) for continuous variables. The latter were compared using the Wilcoxon rank-sum test, as these scores are not normally distributed [36]. Chi-square tests were used for categorical variables.

The variable selection was guided by a priori knowledge of their association with adherence to ART, considering collinearity between variables and potential confounding. Age, sex, ethnicity, employment, education level, substance use, stigma and living alone were included in all models as potential confounders, regardless of their significance [3,12,37,38]. The remaining variables were selected using stepwise model selection based on the Wald statistic from multiply imputed data [39,40].

Regression analysis

We conducted a logistic regression analysis for dichotomous outcomes (adherence to ART and suppression of the viral load) and a multiple linear regression for continuous outcomes (quality of life). To check the model fit for multiple linear regression models, we used a pooled R2. The models developed for logistic regression using the imputed dataset will not provide an Akaike Information Criteria (AIC) [40]. As we have taken a combine approach of using a prior defined variable, and Wald method, we believe the models are fit.

The dichotomous outcomes are reported as odds ratio (OR) and 95% confidence intervals, and continuous outcomes are reported as mean differences with 95% confidence intervals. The statistically significant level is set when the p-value is < 0.05 or the 95% CI excludes the null value.

The OCS questionnaire had data missing at random (MAR), so we performed ten imputations for each model and combined the results using Rubin’s rules [39,40].

Subgroup analysis

We performed subgroup analysis to assess the differences in health outcomes (adherence to ART, quality of life and viral load) of people living with HIV from different socio-demographics in Ontario, Canada. The data from the OCS Questionnaire 2022 was collected during the COVID-19 pandemic when virtual visits were first introduced. [15]. Since government COVID-19 policies and users’ preferences may have impacted decisions to attend virtual visits, we compared outcomes during and after lockdowns [41].

Results

In 2022, the OCS questionnaire was completed by 2155 people, with 1930 providing details on the type of care they received (S1 Fig). That year, 1021/1930 (53%) HIV care visits were conducted by telephone, 23/1930 (1.2%) via computer visits, and 1563/1930 (80%) were provided through in-person visits. The median age of the participants was 55 years [IQR: 45–62]. In 2022, stratum-specific proportions of participants in the three different types of care modalities (i.e., in-person, virtual and participants who used both in-person and virtual care) varied by participant characteristics (Table 1). Notably,1493/1930 (78%) participants were men, with the majority being MSM, compromising 58.6% (1131/1930). Regarding care modality preferences, in-person visits were most preferred across all genders. Table 1 provides the statistical relationship between all other variables and the type of care.

Adherence to ART

There were 600 (66.6%) participants with optimal ART adherence. According to our logistic regression analysis, the odds of adherence to ART were higher for participants who used virtual care than in-person care in both adjusted and unadjusted analysis (OR 1.47%, 95% CI: 1.14, 1.89; AOR 1.31%, 95% CI: 1.00, 1.71).

Viral load

There were 766 (85.0%) participants with adequate viral load suppression. The odds of viral load suppression were higher in the virtual group than in person-care (OR 1.81, 95%CI: 0.69, 2.85; AOR 1.67, 95% CI:1.03, 2.63).

Quality of life

The average MCS score was 50.2, and the average PCS score was 53.1. According to our adjusted multiple regression model, combined virtual and in-person care is associated with an improved quality of life in terms of MCS compared to in-person care (Mean difference (MD) -0.90, 95% CI: 2.10, 0.30; adjusted MD 0.960, 95% CI: 0.05, 1.86). All results can be found in Table 2.

Table 2. Multivariable regression analysis of HIV-related outcomes of people receiving care in Ontario, Canada.

Variable Unadjusted Effect Estimates (95%CI) p-value Adjusted Effect Estimates (95% CI) p-value
Adherence to ART (OR)
In-person(ref) 1.00 (ref) 1.00 (ref)
Virtual and in-person 1.23 (0.99, 1.52) 0.05 1.03 (0.82, 1.30) 0.743
Virtual 1.47 (1.14, 1.89) * 0.003 1.30 (1.00, 1.70) * 0.048
Viral load (OR) <40 ml/cc preferred
In-person(ref) 1.00 (ref) 1.00 (ref)
Virtual and in-person care 1.13 (0.52, 1.56) 0.431 1.08 (0.76, 1.53) 0.651
Virtual care 1.81 (0.69, 2.85) * 0.010 1.67 (1.03, 2.63) * 0.0374
1 MCS Quality of life
In-person visit 0 (ref) 0 (ref)
Virtual and in-person -0.90 (-2.10, 0.30) 0.142 0.96 (0.05,1.86) * 0.038
Virtual -0.53 (-1.99, 0.92) 0.469 0.13 (-0.94, 1.23) 0.810
2 PCS Quality of life
In-person visit 0 (ref) 0 (ref)
Virtual and in-person -0.90 (-2.10, 0.30) 0.142 -0.91 (-1.24,0.85) 0.711
Virtual -0.53 (-1.99, 0.92) 0.469 0.09 (-1.14,1.32) 0.811

aAdjusted for covariates.

*Statistically significant.

1Mental Component Summary Score.

2Physical Component Summary Score.

Sub-group analysis

Among patients whose physicians based their preference of the type of care mode on the viral load, receiving in-person care was associated with lower odds of adherence to ART than receiving virtual care (OR 0.29, 95% CI: 0.10, 0.83; AOR 0.28, 95% CI: 0.09, 0.86).

Among patients whose physicians based their preference of the type of care mode on the viral load, the receipt of both virtual and in-person care was associated with decreased MCS quality of life compared with participants who used the in-person care mode. (MD -5.60, 95% CI: -9.46, 1.75; Adjusted MD -3.75, 95% CI: -6.51, -0.99). Detailed findings are provided in S 1 Table.

Discussion

This study examined three types of care used in the OCS cohort 2022: in-person, virtual and patients using both. Patients across all demographic and medical backgrounds used virtual care options. In this cohort, the participants who used virtual care mode most frequently were 51–60, perhaps suggesting that older patients are comfortable with technology. However, the predominant mode of care within this cohort remained in-person visits. In this cohort consisting of participants living with HIV in Ontario, we observed that participants with better adherence to ART and with viral load suppression preferred the virtual care, and participants with a higher MCS quality of life utilized both virtual and in-person care.

Sex was the strongest predictor of the type of care used, with male MSM favouring in-person care. Participants residing in Toronto preferred virtual care compared to those in Eastern Ontario, though these groups overlap, as many male MSM in Toronto might be the same individuals. Participants with any form of depression tended to use both virtual and in-person care, possibly choosing their care mode based on the severity of their depression at the time of the visit.

Our subgroup analysis based on physicians’ preference for the type of visit by viral load revealed decreased ART adherence within the virtual care group. However, the primary analysis showed a 30% improvement in ART adherence among participants using virtual visits compared to in-person groups. This suggests physicians preferred in-person visits for patients with unsuppressed viral lows and poor ART adherence.

This study has several limitations that prevent drawing definitive conclusions. The cross-sectional design prevents us from establishing causality, making it difficult to determine whether virtual care directly influences HIV related-health outcomes. Additionally, the data analyzed is from 2022, a period when virtual care was newly introduced and still in the early stages of implementation, including the development of specific standards, equipment selection and user training [11],[41], Moreover, during the study period, decisions regarding the type of care were often influenced by the government’s lockdown orders rather than the preferences of physicians or patients [39]. Non-response bias further restricts the conclusion of differences between care modes. Furthermore, challenges related to optimizing virtual care usability and user-friendliness remain unexplored.

The OCS employs a standardized questionnaire developed in consultation with the OHTN, CAB and the governance committees. However, the primary outcome—ART adherence—is based on self-reporting, which is subjective and prone to recall bias [3,27].

The study’s findings are influenced by selection and information biases, as participants are predominantly aged 51–55, with high incomes and stable housing. This limits the understanding of age-related acceptance and barriers. The cohort mainly includes highly engaged individuals, which doesn’t fully represent overall care engagement. Younger, tech-savvy individuals and rural populations are underrepresented in this cohort, limiting insights into the broader applicability of virtual care and rural-urban differences [38].

Despite potential sample biases, the study’s large sample size and real-time data collection enhance the robustness of its findings.

The study was guided by a CAB, whose input was integrated throughout the study, including their feedback on result interpretation. Collaborating closely with experienced HIV care physicians provides valuable insights into clinical practice dynamics and potential implementation strategies based on study outcomes [24].

Future research

It’s essential to recognize that this research is exploratory, and the COVID-19 pandemic lockdowns confound it. Future research should explore the impact of virtual visits on HIV care and improve access. Key issues include standards, licensure, equity, and payment systems. Virtual visits can help address physician shortages, especially in rural areas, by offering flexible, quality care. Expanding virtual care to all socioeconomic groups is vital. Redesigning care based on necessity and feasibility could enhance access and outcomes [42,43].Future studies should assess system-wide effects, user satisfaction, cost-effectiveness, and physician views while linking OCS data with ICES data to analyze clinical outcomes and patient preferences.

Conclusion

In our study in the OCS 2022 of people living with HIV, participants with better self-reported adherence to ART and a suppressed viral load preferred virtual care as compared to in-person care. Moreover, participants who used both virtual and in-person care reported higher mental health quality of life.

Supporting information

S1 Fig. Study flow diagram of participants who received HIV care in 2022.

(TIF)

pone.0315880.s001.tif (25.8KB, tif)
S1 Table. Multivariable subgroup regression analysis of HIV-related outcomes of people receiving care in Ontario, Canada.

(DOCX)

pone.0315880.s002.docx (42.4KB, docx)

Acknowledgments

The OHTN Cohort Study Team consists of Dr. Ann Burchell (Interim Principal Investigator; email: Ann.Burchell@unityhealth.to), Unity Health and University of Toronto; Dr. Anita Benoit (Co-Investigator), University of Toronto; Dr. Lawrence Mbaugbaw (Co-Investigator), McMaster University; Dr. Sergio Rueda, CAMH and University of Toronto; Dr. Gordon Arbess, Unity Health; Dr. Corinna Quan, Windsor Regional Hospital; Dr. Curtis Cooper, Ottawa General Hospital; Elizabeth Lavoie and Dr. Maheen Saeed, Byward Family Health Team; Dr. Mona Loutfy and Dr. David Knox, Maple Leaf Medical Clinic; Dr. Nisha Andany, Sunnybrook Health Sciences Centre; Dr. Sharon Walmsley, University Health Network; Dr. Michael Silverman, St. Joseph’s Health Care; Tammy Bourque, Health Sciences North; Dr. Marek Smieja, Hamilton Health Sciences Centre; Wangari Tharao, Women’s Health in Women’s Hands Community Health Centre; Holly Gauvin, Elevate NWO; Dr. Jorge Martinez-Cajas, Kingston Hotel Dieu Hospital; and Dr. Jeffrey Craig, Lakeridge Positive Care Clinic.

We gratefully acknowledge all of the people living with HIV who volunteer to participate in the OHTN Cohort Study. We also acknowledge the work and support of OCS Governance Committee (Aaron Bowerman, Adrian Betts, Barry Adam, Cornel Gray, Dane Record, Jasmine Cotnam, Jason Brophy, Mary Ndung’u, Rodney Rousseau, Ruth Cameron, YY Chen) OCS Scientific Steering Committee (Anita Benoit, Ann Burchell, Barry Adam, Curtis Cooper, David Brennan, Kelly O’Brien, Lance Mcready, Lawrence Mbuagbaw, Mona Loutfy, Pierre Giguere, Sean Hillier, Sergio Rueda (Chair), and Trevor Hart) and Indigenous Data Governance Circle (Meghan Young, Randy Jackson, Trevor Stratton). The OHTN also acknowledges the work of past Governance Committee and Scientific Steering Committee members.

We thank all interviewers, data collectors, research associates, coordinators, nurses, and physicians who provide data collection support. The authors also wish to thank OCS staff for data management, IT support, and study coordination: Lucia Light, Mustafa Karacam, Nahid Qureshi, and Tsegaye Bekele. The Ontario Ministry of Health supports the OHTN Cohort Study.

We also acknowledge the Public Health Laboratories, Public Health Ontario, for supporting record linkage with the HIV viral load database.

The OHTN Cohort Study is supported by the Ontario Ministry of Health and Long-Term Care.

The opinions, results and conclusions are those of the authors and no endorsement by the Ontario HIV Treatment Network or Public Health Ontario is intended or should be inferred.

Realize provided support and guidance for CAB recruitment, consultation on community engagement and study design.

Data Availability

The data that support the findings of this study are not publicly available to protect the privacy of the participants. However, all aggregated data from the OHTN Cohort Study (OCS) can be made available to researchers upon reasonable request and access to line-level data can be obtained through a request to the OCS Governance Committee (https://ohtncohortstudy.ca/research/). Requests to access data can be made by emailing the OCS coordinator via email (ocs@ohtn.on.ca).

Funding Statement

The author(s) received no specific funding for this work.

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Decision Letter 0

Jianhong Zhou

2 Feb 2025

PONE-D-24-55188Association between virtual visits and health outcomes of people living with HIV: A cross-sectional studyPLOS ONE

Dear Dr. Rehman,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

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3. One of the noted authors is a group or consortium: Ontario HIV Treatment Network Cohort Study and Realize

In addition to naming the author group, please list the individual authors and affiliations within this group in the acknowledgments section of your manuscript. Please also indicate clearly a lead author for this group along with a contact email address.

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The manuscript has been assessed by two reviewers, and their comments are appended below. Could you please carefully revise the manuscript to address all comments raised?

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Reviewers' comments:

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Comments to the Author

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Reviewer #1: Yes

Reviewer #2: Yes

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Reviewer #1: No

Reviewer #2: Yes

**********

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Reviewer #1: Yes

Reviewer #2: Yes

**********

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Reviewer #1: Yes

Reviewer #2: Yes

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Reviewer #1: Feedback and Comments to Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study

The manuscript titled "Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study" has been thoroughly reviewed. This is a topic that is both intriguing and promising in the field of HIV retention in care. The work has significant potential for contribution to the field.

With careful consideration, I believe the paper needs some revisions and explanations. To enhance the quality and clarity of your research, I suggest the following:

Introduction: NA

Methods:

1. This study focuses on the HIV care that the patients received. Please be more specific about how the authors determine the category of patients’ care. For example, was the care type extracted from the medical record system? If the patient transitioned from in-person to virtual care, will it considered as “combination” or what?

2. The authors defined the optimal ART adherence as participants who reported never missing a dose or missing a dose more than 3 months ago, while the patients who missed doses more recently were considered as suboptimal adherence. Is there any other study that used this method? Personally, I prefer to consider the number of doses they took and missed to determine the ART adherence instead of the time since they missed a dose.

3. In “Secondary outcomes”, the authors talked about the scales/tools they used to measure QOL, please add a few sentences to mention if the higher score means better or worse. This will help readers who are not familiar with the assessment tools.

4. The authors mentioned the smoking status on page 9, lines 159-161. But this variable doesn’t show in any table or content after.

5. In the part of “data analysis”, the authors mentioned “majority selection method”. I’m not familiar with this method and couldn’t find useful information based on the reference “Heymans MaE I. Applied missing data analysis with SPSS and (R) Studio. Heymans and Eekhout;2019.”. Please explain this method.

6. Another thing the authors should think about is they mentioned the scores were not normally distributed in data analysis part. However, they used linear regression for regression analysis. One of the assumptions behind the linear regression model is normality. I understand the QOL scores might be normal, but in this situation, Table 1 should do ANOVA for these variables to avoid misunderstanding. The authors should be careful about these details and use the correct statistical analysis model.

Results:

1. In Table 1, please add a column reporting all. Move the p-values one line up to align with the variable names.

2. In Table 1, there are a couple of variables with very small samples under some categories (Northern Ontario under region, not stigmatized under stigma, for example). I am a bit concerned about the sample size here. Is it possible to re-categorize the groups to avoid this situation?

3. In Table 1, Alcohol use disorder syndrome is under the “Mental health conditions”. I’m not sure if this is correct.

4. Please re-format the CI in the writing. Some were written as “1.14, 1.89”, some were “0.69-2.85”. I personally would use “95% CI: (A, B)”.

5. In Table 2, under “Viral load (OR)”, virtual care is significant in unadjusted model and adjusted model. No “*” is marked here.

6. I personally suggest breaking Table 2 into 2 parts: for categorical outcome and continuous outcome separately.

Discussion:

1. The authors could talk about more why the virtual visits patients are more likely to have better ART adherence and viral load suppression.

2. Since this study found the virtual visit patients are more likely to have better adherence and treatment outcome, the authors should discuss why more patients still prefer in-person visit. The obstacle of transitioning from in-person to virtual care, and the benefit of virtual care.

Reviewer #2: there are several areas that could be improved or clarified.

- The introduction is dense with information, making it somewhat challenging to follow. Breaking it into smaller, clearer segments could enhance readability.

- While the introduction outlines the context of HIV care in Ontario and the introduction of virtual care, a brief overview of the significance of HIV in public health could set the stage more effectively.

- The introduction mentions "virtual care" but does not define what constitutes it beyond technical examples. A more comprehensive definition might aid readers unfamiliar with the concept.

- The mention of the limited evidence regarding the effectiveness of virtual care feels slightly abrupt. It could benefit from a brief example or a reference to prior studies that highlight this issue.

- Some transitions between sentences could be smoother. For instance, the shift from discussing the adoption of virtual care to its limitations is somewhat sudden.

- The objectives are clearly stated, but reiterating why these specific outcomes (adherence, QOL, viral load) are important could strengthen the rationale for the study.

- In the method section please add sample size calculation formula and provide details of calculations. It is not known what outcome was used.

Please add goofness of fit criteria for the logistc regression and also provide a confusion matrix for class predictions.

**********

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Reviewer #1: No

Reviewer #2: No

**********

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PLoS One. 2025 May 28;20(5):e0315880. doi: 10.1371/journal.pone.0315880.r003

Author response to Decision Letter 1


11 Feb 2025

The Editor,

PLOS ONE Journal

Dear Editor,

Thank you for the opportunity to revise our manuscript no. PONE-D-24-55188R1: “Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study”, for publication in PLOS ONE Journal.

We sincerely appreciate the reviewers’ time and dedicated effort in evaluating our manuscript and providing their constructive feedback. We have carefully reviewed their commentary and have implemented their suggestions. Below, we outline our revisions to their specific points.

Following the reviewers’ feedback, we believe these revisions have significantly strengthened our manuscript's quality and scientific value. Attached is our revised paper and a marked-up version highlighting the changes addressed. We are confident that these changes adhere to this journal’s expectations and academic reputation, and we remain open to further constructive comments.

Thank you again for your consideration,

Sincerely,

Nadia Rehman

Reviewers’ Comments Authors’ Response Page No.

General Comments

1. Please ensure that your manuscript meets PLOS ONE's style requirements, including those for file naming. The PLOS ONE style templates can be found at

Thank you for bringing this to our attention. We have ensured the manuscript complies with PLOS ONE’s style requirements, including file naming.

2. For studies involving third-party data, we encourage authors to share any data specific to their analyses that they can legally distribute. PLOS recognizes, however, that authors may be using third-party data they do not have the rights to share. When third-party data cannot be publicly shared, authors must provide all information necessary for interested researchers to apply to gain access to the data. (https://journals.plos.org/plosone/s/data-availability#loc-acceptable-data-access-restrictions) For any third-party data that the authors cannot legally distribute, they should include the following information in their Data Availability Statement upon submission:

1) A description of the data set and the third-party source

2) If applicable, verification of permission to use the data set

3) Confirmation of whether the authors received any special privileges in accessing the data that other researchers would not have

4) All necessary contact information others would need to apply to gain access to the data

We have expanded on the data retrieval methods and provided detailed information on obtaining data from the third party. The revised text is as follows:

“The data is obtained from OHTN from the OCS study, which focuses on four research areas: (i) social and behavioral, (ii) clinical, (iii) HIV prevention, and (iv) health services. Due to ethical restrictions, the authors cannot share the dataset publicly. However, data requests can be made by submitting a Research Application Process (RAP) to OHTN. For inquiries, contact OCS at ocs@ohtn.on.ca.”

Page 17-18,

Lines 290-293

3. One of the noted authors is a group or consortium: Ontario HIV Treatment Network Cohort Study and Realize

In addition to naming the author group, please list the individual authors and affiliations within this group in the acknowledgments section of your manuscript. Please also indicate clearly a lead author for this group along with a contact email address. Thank you for requesting this detail. We have updated the contact information, author list, and affiliations for the Ontario HIV Treatment Network. Page 18-19,

Line 306-33

4. Your ethics statement should only appear in the Methods section of your manuscript. If your ethics statement is written in any section besides the Methods, please delete it from any other section. We have incorporated this feedback and addressed ethics in the Methods section. It now reads as:

“Ethics

All participants provide written informed consent, and the cohort design and consent forms are approved by the University of Toronto Research Ethics Boards (REBs) and REBs at each participating site [1]. Data was accessed on November 23, 2023. And the data was in de-identified form.”

Page 7, Lines 115-118

5. We notice that your supplementary figure is uploaded with the file type 'Figure'. Please amend the file type to 'Supporting Information'. Please ensure that each Supporting Information file has a legend listed in the manuscript after the references list.

We have corrected the file name and labeled it as "Supporting Information." The legend for the supplementary documents is now provided after the references list.

Page 23, Line 451-452

Reviewer #1

Methods

1. This study focuses on the HIV care that the patients received. Please be more specific about how the authors determine the category of patients’ care. For example, was the care type extracted from the medical record system? If the patient transitioned from in-person to virtual care, will it considered as “combination” or what? We have clarified the missing details on the virtual care definition to ensure clarity. The updated text is:

“We categorized the HIV care patients received into three mutually exclusive categories: i). In-person care in the clinic ii). Virtual care either by telephone or video call, iii). Received both in-person and virtual forms of care. We defined virtual care as visits with the HIV care physician by telephone or video call, as defined in the OCS Questionnaire 2022.”

Page 8, Lines 139-143

2. The authors defined the optimal ART adherence as participants who reported never missing a dose or missing a dose more than 3 months ago, while the patients who missed doses more recently were considered as suboptimal adherence. Is there any other study that used this method? Personally, I prefer to consider the number of doses they took and missed to determine the ART adherence instead of the time since they missed a dose. We have refined our dichotomization and provided additional details on our exposure. Since we are using OCS data, we cannot modify how the variable is recorded. However, we have justified the appropriateness of this measure. The revised text is as follows:

“Adherence to ART is measured by self-report (never skipped, within the past week, 1-2 weeks, 2-4 weeks ago, 1-3 months ago, more than three months ago), in the standardized OCS questionnaire. This questionnaire is part of the Adult AIDS Clinical Trials Group (ACTG) adherence assessment and has been validated in previous studies [2-4].Self-reported nonadherence has shown high specificity, indicating its clinical significance and the need for further discussions between providers and patients [2]. For this study, we dichotomized adherence into optimal adherence (≥95%) and suboptimal adherence (<95%). We considered optimal adherence as participants who reported never missing a dose or those who missed a dose more than three months ago. In contrast, suboptimal adherence included those who missed doses within the past week, 1–4 weeks ago, 1-3 months, or responded with "don't know." These classifications were established in consultation with HIV specialists from a dedicated HIV care facility.”

Page 7, Lines 126-135

3. In “Secondary outcomes”, the authors talked about the scales/tools they used to measure QOL, please add a few sentences to mention if the higher score means better or worse. This will help readers who are not familiar with the assessment tools. We appreciate the reviewers for highlighting this important detail. We have made the changes, and now it reads as:

“QOL was assessed using the Short Form 12-item Health Survey (version 2), which includes the Mental Component Summary Score (MCS) and the Physical Component Summary Score (PCS). Both scores are reported separately, with higher values indicating better QoL in their respective domains.” Page 8,

Line 138-141

4. The authors mentioned the smoking status on page 9, lines 159-161. But this variable doesn’t show in any table or content after. Thanks for bringing this to our attention. We have removed the smoking variable from this manuscript. As the sample size of smokers was not sufficient, we didn’t add it to our model.

Now it reads as:

“Clinical variables were extracted on the following health conditions: alcohol use disorder syndrome use was defined as on the Alcohol Use Disorder Identification Test (AUDIT-10) with harmful alcohol measured from 10- items (a score of ≥8 regardless of gender/sex) [5], depression measured by the Patient Health Questionnaire (PHQ) scale with nine items [6], and diagnosis of mental health comorbidities was based on self-report in the OCS question.”

Page 9, Line 159-163

5. In the part of “data analysis”, the authors mentioned “majority selection method”. I’m not familiar with this method and couldn’t find useful information based on the reference “Heymans MaE I. Applied missing data analysis with SPSS and (R) Studio. Heymans and Eekhout;2019.”. Please explain this method. We used different methods for variable selection in the imputed dataset:

1. Majority

2. Stack

3. Wald

Details on these methods can be found in Flexible Imputation of Missing Data by Stef van Buuren (Section 5.4: Stepwise Model Selection). Since all methods selected the same variables, we chose to report only one in our manuscript. Given that the majority method is less familiar, we have now reported the Wald method.

The revised text now reads:

"The remaining variables were selected using stepwise model selection based on the Wald statistic from multiply imputed data." Page 10, Line 184-185

6. Another thing the authors should think about is they mentioned the scores were not normally distributed in data analysis part. However, they used linear regression for regression analysis. One of the assumptions behind the linear regression model is normality. I understand the QOL scores might be normal, but in this situation, Table 1 should do ANOVA for these variables to avoid misunderstanding. The authors should be careful about these details and use the correct statistical analysis model. Thank you for your thorough review of our work. Before proceeding with model building, we tested the assumptions of multiple linear regression by generating diagnostic plots in R using a regression model based on prior covariates, outcomes, and exposures. The diagnostic plots included:

1. Residual plot

2. QQ plot

3. Scale-location plot

4. Residuals vs. leverage

We identified some outliers, with a few Cook's distance values reaching 1. However, we did not exclude these data points, as they represent plausible and valuable information, with some participants potentially having extreme values.

Multicollinearity was assessed using the variance inflation factor (VIF < 10) and tolerance (>0.1).

The data met all the assumptions of multiple linear regression:

1. Existence

2. Independence

3. Homoscedasticity

4. Normality

5. Linearity

6. No multicollinearity

Due to slight skewness in the QoL data, we used the Wilcoxon Rank Sum Test, which is appropriate for comparing two groups with skewed data. Page 10, Line 177-178

Results

1. In Table 1, please add a column reporting all. Move the p-values one line up to align with the variable names. I agree with the reviewers that the information in the table needs to be better represented. We have moved the p-values to a new line to align with the variable names and added an additional column for the total. Table 1, Pages 11-13

2. In Table 1, there are a couple of variables with very small samples under some categories (Northern Ontario under region, not stigmatized under stigma, for example). I am a bit concerned about the sample size here. Is it possible to re-categorize the groups to avoid this situation? We used the OCS questionnaire 2022 for this analysis. The original questionnaire includes ten regional categories, which we have reclassified into four distinct regions of Ontario. This categorization is based on the cross-sectional nature of the study and provides readers with insights into the prevalence and use of care. Further breakdown would risk losing valuable information.

Regarding stigma, there were significant missing values. Given this, we only included stigma in the subgroup analysis. However, it was important to report the actual numbers: out of the participants who provided stigma data, 229 had stigma, which represents a considerable proportion (229/1930) of events. Table 1

Pages 11-13

3. In Table 1, Alcohol use disorder syndrome is under the “Mental health conditions”. I’m not sure if this is correct. Alcohol use disorder is a separate variable, and we have now aligned it with the other variables. Table 1, Pages 11-13

4. Please re-format the CI in the writing. Some were written as “1.14, 1.89”, some were “0.69-2.85”. I personally would use “95% CI: (A, B)”. Thank you for pointing out this inconsistency. We have updated all the 95% CIs to the format (A, B).

5. In Table 2, under “Viral load (OR)”, virtual care is significant in unadjusted model and adjusted model. No “*” is marked here. We have written the unadjusted viral load as 1.81 (0.69, 2.85)*. Table 2,

Page 15

6. I personally suggest breaking Table 2 into 2 parts: for categorical outcome and continuous outcome separately. Thank you for your feedback. Since there are only three outcomes, and we have clearly separated each outcome into distinct rows, we have kept it as is. Table 2, Line 14

Discussion

1. The authors could talk about more why the virtual visits patients are more likely to have better ART adherence and viral load suppression. We agree with this comment; however, due to the cross-sectional nature of the study, we were cautious about making conclusive statements regarding the use of any type of care. This study focuses solely on the association between the type of care and HIV-related health outcomes. Page 15-16, Lines

2. Since this study found the virtual visit patients are more likely to have better adherence and treatment outcome, the authors should discuss why more patients still prefer in-person visit. The obstacle of transitioning from in-person to virtual care, and the benefit of virtual care. This feedback comes from discussions with OCS experts and HIV care physicians, who advised that the study's findings should be non-conclusive and non-directive, given the cross-sectional nature of the study.

Reviewer # 2

Introduction

The introduction is dense with information, making it somewhat challenging to follow.

Breaking it into smaller, clearer segments could enhance readability. We have incorporated this change into the manuscript's introduction, removing redundant information and summarizing it.

Page 5-6, lines 58-88

While the introduction outlines the context of HIV care in Ontario and the introduction of virtual care, a brief overview of the significance of HIV in public health could set the stage more effectively. We understand this feedback. Our focus has been solely on the data from the OCS study, which includes its own participants. There may be differences in data from the public health sector, and supporting public health in this context is challenging, especially since in 2022, there was limited data available on virtual care elsewhere.

The introduction mentions "virtual care" but does not define what constitutes it beyond technical examples. A more comprehensive definition might aid readers unfamiliar with the concept. We have provided details on how we defined virtual care. The text now reads as:

” We categorized the HIV care patients received into three mutually exclusive categories: i). In-person care at the clinic ii). Virtual care either by telephone or video call, iii). Combination of in-person and virtual forms of care. We defined virtual care as visits with the HIV care physician by telephone or video call, as defined in the OCS Questionnaire 2022.”

Page 8, Lines 144-147

The mention of the limited evidence regarding the effectiveness of virtual care feels slightly abrupt. It could benefit from a brief example or a reference to prior studies that highlight this issue. We understand this feedback and have added more references to summarize the information. The text now reads as:

“Evidence on the effect of virtual care on health outcomes for PLHIV is limited. While some studies focus

Attachment

Submitted filename: Response to Reviewers.docx

pone.0315880.s004.docx (47.7KB, docx)

Decision Letter 1

Mohammad Mofatteh

17 Apr 2025

PONE-D-24-55188R1Association between virtual visits and health outcomes of people living with HIV: A cross-sectional studyPLOS ONE

Dear Dr. Rehman,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

The reviewer has made additional comments. Therefore, I recommend minor revisions to address the comments.

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Mohammad Mofatteh, PhD, MPH, MSc, PGCert, BSc (Hons), MB BCh (c)

Academic Editor

PLOS ONE

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The reviewer has made additional comments. Therefore, I recommend minor revisions to address the comments.

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Reviewer #1: All comments have been addressed

**********

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Reviewer #1: I'm glad to see the comments for the first version are all be addressed/answered.

Here are some minor issues need editing:

1. Introduction: page 5 line 78, abbreviation PLHIV shows for the first time, needs the full term here.

2. The consistency of abbreviation: page 8, in the part of secondary outcomes, “QOL” and “QoL” are both used.

3. The consistency of number of digits in results and tables: page 11, some percentages keep 1 digit on the decimal and some are round numbers. Table one and two have the same issue.

4. Page 15, table 2, the variable “virtual care” is significant in adjusted model, needs a “*” after the CI.

**********

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PLoS One. 2025 May 28;20(5):e0315880. doi: 10.1371/journal.pone.0315880.r005

Author response to Decision Letter 2


17 Apr 2025

The Editor,

PLOS ONE Journal

Dear Editor,

Thank you for the opportunity to revise our manuscript (PONE-D-24-55188R1), titled “Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study,” for consideration in PLOS ONE.

We sincerely appreciate the reviewers’ time and thoughtful feedback. We have carefully addressed each comment and incorporated the suggested changes to enhance the clarity, quality, and scientific rigor of our manuscript.

Below, we provide a detailed response to each point raised. The revised manuscript and a marked-up version highlighting the changes are attached. We believe these revisions align with the journal’s standards and welcome any further feedback.

Thank you again for your consideration.

Sincerely,

Nadia Rehman

Please find below the response to the reviewer’s comments.

Introduction

Abbreviation PLHIV shows for the first time, needs the full term here. We have made this correction by introducing the full term followed by the abbreviation. The revised text now reads:

“Evidence on the effect of virtual care on health outcomes for people living with HIV (PLHIV) is limited. While some studies focus on retention improvement rather than health outcomes, findings are mixed.” Page 5, line 78

The consistency of abbreviation: page 8, in the part of secondary outcomes, “QOL” and “QoL” are both used.

Thank you for pinpointing this mistake. We have corrected it by introducing the abbreviation for quality of life as QoL. We have fixed the error through out the manuscript. The revised text now reads:

“QoL was assessed using the Short Form 12-item Health Survey (version 2), which includes the Mental Component Summary Score (MCS) and the Physical Component Summary Score (PCS). Both scores are reported separately, with higher values indicating better QoL in their respective domains.” Page 8, line 139

Page 3, line 35,

Page 6, lines 87 & 91

The consistency of a number of digits in results and tables: page 11, some percentages keep 1 digit on the decimal, and some are rounded numbers. Tables one and two have the same issue.

We appreciate the reviewer’s careful attention to detail. We have made the necessary corrections in both tables, and all percentages are now presented with one decimal place. Page 11

The variable “virtual care” is significant in adjusted model, needs a “*” after the CI. We have made the correction and added an asterisk to virtual care in Table 2. Page 15, table 2

Attachment

Submitted filename: Response to Reviewer.docx

pone.0315880.s005.docx (25KB, docx)

Decision Letter 2

Mohammad Mofatteh

22 Apr 2025

Association between virtual visits and health outcomes of people living with HIV: A cross-sectional study

PONE-D-24-55188R2

Dear Dr. Rehman,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

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Kind regards,

Mohammad Mofatteh, PhD, MPH, MSc, PGCert, BSc (Hons), MB BCh (c)

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

The authors have responded well to the reviewers' comments. The manuscript has been improved and can be accepted.

Reviewers' comments:

Acceptance letter

Mohammad Mofatteh

PONE-D-24-55188R2

PLOS ONE

Dear Dr. Rehman,

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now being handed over to our production team.

At this stage, our production department will prepare your paper for publication. This includes ensuring the following:

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Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Dr. Mohammad Mofatteh

Academic Editor

PLOS ONE

Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 Fig. Study flow diagram of participants who received HIV care in 2022.

    (TIF)

    pone.0315880.s001.tif (25.8KB, tif)
    S1 Table. Multivariable subgroup regression analysis of HIV-related outcomes of people receiving care in Ontario, Canada.

    (DOCX)

    pone.0315880.s002.docx (42.4KB, docx)
    Attachment

    Submitted filename: Response to Reviewers.docx

    pone.0315880.s004.docx (47.7KB, docx)
    Attachment

    Submitted filename: Response to Reviewer.docx

    pone.0315880.s005.docx (25KB, docx)

    Data Availability Statement

    The data that support the findings of this study are not publicly available to protect the privacy of the participants. However, all aggregated data from the OHTN Cohort Study (OCS) can be made available to researchers upon reasonable request and access to line-level data can be obtained through a request to the OCS Governance Committee (https://ohtncohortstudy.ca/research/). Requests to access data can be made by emailing the OCS coordinator via email (ocs@ohtn.on.ca).


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