Skip to main content
Journal of the Royal Society of Medicine logoLink to Journal of the Royal Society of Medicine
. 1992 May;85(5):277–278.

Why 100 patients failed to keep an outpatient appointment-audit in a dermatology department.

J Verbov 1
PMCID: PMC1294605  PMID: 1433090

Abstract

Failure to keep outpatient appointments is common at all clinics and various explanations may be offered. One hundred attending patients who had failed to keep their previous dermatology clinic appointment were asked the reason for their non-attendance. Many and varied reasons were given but illness (28%), and problems related to appointments (33%) were prominent. They were also asked how they had obtained a further appointment. Stricter follow-up of non-attenders by the hospital including informing the GP, and subsequent GP action if necessary, may improve attendance figures.

Full text

PDF
277

Selected References

These references are in PubMed. This may not be the complete list of references from this article.

  1. Andrews R., Morgan J. D., Addy D. P., McNeish A. S. Understanding non-attendance in outpatient paediatric clinics. Arch Dis Child. 1990 Feb;65(2):192–195. doi: 10.1136/adc.65.2.192. [DOI] [PMC free article] [PubMed] [Google Scholar]
  2. McGlade K. J., Bradley T., Murphy G. J., Lundy G. P. Referrals to hospital by general practitioners: a study of compliance and communication. BMJ. 1988 Nov 12;297(6658):1246–1248. doi: 10.1136/bmj.297.6658.1246. [DOI] [PMC free article] [PubMed] [Google Scholar]

Articles from Journal of the Royal Society of Medicine are provided here courtesy of Royal Society of Medicine Press

RESOURCES