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. 2026 Aug 4;21(8):e0354170. doi: 10.1371/journal.pone.0354170

Associations between e-Health literacy, self-efficacy, and quality of life among hemodialysis patients: A cross-sectional study from Northern Jordan

Rawand A Khasawneh 1,*, Khalid Kheirallah 2, Rawan Ahmad Al-Laheem 2, Samah Al-Shatnawi 1, Mohammad Nusair 3
Editor: Yoshitaka Ishibashi4
PMCID: PMC13436721  PMID: 42550824

Abstract

Introduction

Chronic kidney disease (CKD) is a growing global health issue that significantly impairs quality of life (QoL), particularly among patients undergoing dialysis. This study examines the relationships between e-health literacy, self-efficacy, and QoL in this vulnerable population.

Objectives

To examine associations among e-health literacy, self-efficacy, and health-related quality of life (HRQoL) among patients receiving hemodialysis in Northern Jordan.

Methods

A cross-sectional study was conducted among 184 adult HD patients recruited from four hospitals in Northern Jordan. Data were collected using validated Arabic versions of the eHealth Literacy Scale (eHEALS), the Self-Efficacy for Managing Chronic Disease Scale (SEMCD-6), and the Kidney Disease Quality of Life-36 (KDQOL-36). Spearman correlation was used to examine associations between variables. Multiple linear regression was performed to identify independent predictors of KDQOL-36 total scores.

Results

Among 184 participants (mean age 49.9 years, 65% male), the mean self-efficacy score was 25.52 (SD = 1.8) and the mean e-health literacy score was 3.62 (SD = 0.58). The mean KDQOL‑36 total score was 105 ± 17, with domain scores of 39 ± 7 for Symptoms/Problems, 25 ± 6 for Effects of Kidney Disease, 11 ± 3 for Burden of Kidney Disease, 29 ± 5 for Social Function, 12 ± 3 for the Physical Component Summary, and 21 ± 4 for the Mental Component Summary. Multivariable regression identified independent predictors of higher quality of life: graduate-level education (B = 8.06, 95% CI: 2.32–13.80, p = 0.006) and employment (B = 7.14, 95% CI: 2.10–12.20, p = 0.006). Diabetes was independently associated with lower quality of life (B = −5.92, 95% CI: −10.90 to −0.95, p = 0.020). Although significant in unadjusted analyses, e-health literacy and self-efficacy were not independent predictors after adjustment for socioeconomic and clinical factors.

Conclusion

Health-related quality of life among HD patients appears to be influenced primarily by socioeconomic and clinical factors, particularly educational attainment, employment status, and diabetes mellitus. Although e-health literacy and self-efficacy were associated with HRQoL in unadjusted analyses, these associations were attenuated after adjusting for socioeconomic and clinical characteristics. Interventions that address educational disparities, support patient engagement, and optimize comorbidity management may improve health outcomes among patients receiving hemodialysis.

Introduction

End-stage renal disease (ESRD) affects 6,708 patients in Jordan, with 97.6% receiving hemodialysis (HD) [1]. Patients face diminished quality of life (QoL) due to treatment complexity, comorbidities, and limited self-management skills [2,3]. e-Health literacy (eHL)—defined as the ability to seek, understand, and apply electronic health information [4]—and self-efficacy (confidence in managing health tasks) [5], are critical for chronic disease management. While global studies link these factors to improved outcomes [6], data in Arab HD populations remain scarce. This study examines how eHL and self-efficacy interact to influence QoL in Jordanian HD patients.

Methodology

Study design and participants

A cross-sectional study (April 16–September 7, 2023) enrolled 184 adult HD patients from four Northern Jordan hospitals: King Abdullah University Hospital, Princess Bassma Hospital, Al Mafraq Government Hospital, and Northern Badia Hospital. Inclusion criteria: (1) age 18–85 years, (2) Arabic literacy, (3) ≥3 months on HD. Exclusion criteria: cognitive impairment or severe psychiatric conditions.

Study instruments

Several validated tools were employed to assess the variables in this study, including the eHL Scale (eHEALS), the KDQOL-36, and the Self-Efficacy of Chronic Disease Scale.

  1. General Sociodemographic QuestionnaireA sociodemographic questionnaire was used to collect data on variables such as age, sex, marital status, education level, occupation, income, and living area (urban or rural). Information on occupation status, duration since kidney disease diagnosis, dialysis frequency, and device use for health-related internet access was also collected.

  2. E-Health Literacy Scale (eHEALS)The eHEALS assesses individuals’ ability to seek, find, understand, and evaluate health information from the internet. The Arabic version of eHEALS has been validated for use in Arabic-speaking populations [7]. This scale includes 8 items, with responses scored on a 5-point Likert scale, ranging from 1 (strongly disagree) to 5 (strongly agree). Higher scores indicate greater eHL.

  3. Kidney Disease Quality of Life (KDQOL-36)The KDQOL-36 is a disease-specific quality of life tool for patients with chronic kidney disease, including hemodialysis patients. The Arabic version of this tool has been validated and used among Arab populations [8]. It contains the following domains:

    • Physical Composite Scale (PCS): This scale assesses patients’ overall physical health and includes questions regarding physical functioning, pain, and limitations in daily activities. Higher scores indicate better physical health.

    • Mental Composite Scale (MCS): This scale measures psychological well-being, including mood, emotional distress, and mental functioning. Higher scores indicate better mental health.

    • Burden of Kidney Disease (BKD): This tool evaluates the patient’s perception of how kidney disease affects their daily life and emotional state. Higher scores suggest a lower perceived burden.

    • Symptom/Problem List (SP): Assesses the severity and frequency of symptoms experienced by the patient, including fatigue, pain, and other kidney disease-related symptoms. A lower score indicates fewer symptoms.

    • Effects of Kidney Disease (KDE): Measures how kidney disease affects patients’ quality of life, specifically on their physical and social functioning. Higher scores indicate a lower perceived impact of kidney disease on life quality.

The KDQOL-36 tool is scored using standardized algorithms for each domain, with higher scores indicating a better health-related quality of life. The total score is calculated from the responses, with higher scores reflecting improved health-related quality of life.

  1. Self-Efficacy of Chronic Disease ScaleThe Self-Efficacy of Chronic Disease Scale was used to assess patients’ self-efficacy in handling their chronic kidney disease [9]. The scale consists of six questions, each evaluating the patient’s confidence in managing various aspects of their disease [9]. The validation was conducted by Khraim, Munir, Johnson, Alqudah, and Kan’an (2022), who translated, culturally adapted, and psychometrically tested the SEMCD among Arabic‑speaking patients with multimorbidity, including chronic kidney disease. Their study confirmed the scale’s reliability and validity, demonstrating excellent internal consistency (Cronbach’s α = 0.949) [10]. The scale is scored on a 10-point Likert scale, with higher scores indicating greater confidence in managing the disease. This scale is widely used to evaluate the self-efficacy of patients dealing with chronic health conditions, including CKD.

To ensure the relevance, clarity, and cultural appropriateness of the study instruments, a face and content validation process was conducted prior to the main data collection. The tools used in this study, including the eHEALS, KDQOL-36, and Self-Efficacy Scale, were reviewed for comprehensibility and suitability for the target population (hemodialysis patients in Jordan). The face validation involved a preliminary review of the questionnaires by a small group of 10 hemodialysis patients, who were asked to provide feedback on the clarity of the questions, the appropriateness of the language, and the overall ease of understanding. This group of patients was selected to represent a range of educational backgrounds and experiences, ensuring the questionnaires were understandable and relevant to the diverse patient population.

The tools were reviewed by a panel of five experts from various fields for content validation. This panel consisted of a psychiatric specialist, two pharmacists, a nurse, and a public health professor. These experts evaluated the tools based on their relevance to the study’s objectives, the appropriateness of the items for measuring the desired constructs (e.g., eHL, quality of life, and self-efficacy), and the cultural sensitivity of the questions. The experts’ feedback led to minor wording revisions to enhance clarity and ensure that target population would easily understand the instruments. After these adjustments, the tools were finalized for use in the study. The validation helped confirm that the instruments were both convenient and culturally appropriate for the study population, ensuring that the data collected would be valid and reliable.

Moreover, Cronbach’s alpha for each scale was calculated to ensure the reliability and internal consistency of the tools used in this study. The self-efficacy scale demonstrated good internal consistency with a Cronbach’s alpha of 0.83. The eHEALS questionnaire showed excellent internal consistency, with a Cronbach’s alpha of 0.94. The KDQOL-36 scale also displayed acceptable internal consistency, with a Cronbach’s alpha of 0.79. According to previous research, a Cronbach’s alpha of 0.7 or higher is considered acceptable [11], supporting the reliability of the scales used in this study. These values confirm that the tools used in the study are reliable and consistent in measuring the intended constructs.

Statistical analysis

Data were analyzed using SPSS v22.0. Descriptive statistics expressed as mean ± SD or frequencies. Spearman’s correlation assessed relationships between variables. Linear regression identified QoL predictors (p < 0.05 significance).

Ethical approval

The study was approved by the Institutional Review Board at King Abdullah University Hospital (approval number: 2023/159/14). Written informed consent was obtained from study participants.

Results

Demographic characteristics

A total of 184 dialysis patients participated in the study, with a mean age of 49.9 ± 14.3 years. Approximately 65% of the participants were male (n = 119), and 73.8% were married. More than half of the participants lived in rural areas (55.2%, n = 101). The participants’ educational backgrounds varied: 42.1% (n = 77) had completed primary education, 27.9% (n = 51) had completed secondary school, and 30.1% (n = 55) earned a graduate degree. Most respondents (96.2%, n = 177) worked in non-medical fields. Regarding physical activity, 95.1% of participants (n = 175) exercised three times per week.

Regarding disease-specific characteristics, the mean duration of dialysis treatment was 3.48 years, and most participants received dialysis three times a week. HTN was the most common comorbidity (82.15%), followed by DM (45.1%) and cardiovascular disease (12%) (Table 1). Regarding internet use, most participants had home internet access (80%) and moderate to high internet skills.

Table 1. Socio-demographic characteristics of CKD patients (N = 184).

Characteristic Mean±SD N(%)
Age 49.9 ± 14.3
Sex

Male

Female


119(65%)

64(35%)
Marital status

Single

Married

Other


36(19.7%)

135(73.8%)

12(6.5%)
Education level

Primary education / no formal education

Secondary school

Post-Secondary


77(42.1%)



51(27.9%)

55(30.1%)
Occupation filed

Medical

Non-medical


7(3.8%)

117(96.2%)
Income

Less than 300 JOD

300-500 JOD

500-1000 JOD

Above 1000 JOD


53(28.8%)

59(32.1%)

67(36.4%)

5(2.7%)
Living

Rural

Urban


101(55.2%)

82(44.8%)
Occupation

Employed-Full time

Employed- Part time

Retired

No work


45(24.5%)

13(7.1%)

43(23.4%)

83(45.1%)
Frequency of dialysis/week

Twice

Three time

Four


8(4.3%)

175(95.1%)

1(0.5%)
Duration on dialysis (years) 3.48 ± 0.52
Comorbidities disease

HTN

DM

CVD

Other


151(82.15)

83(45.1%)

22(12%)

9(4.9%)

Self-efficacy

Self-efficacy scores ranged from 1 to 10, with a mean score of 25.52 (range 6–60). Participants reported varying levels of confidence in managing different aspects of their dialysis treatment. The mean score for confidence in preventing disease-related fatigue from interfering with activities was 5.71 ± 1.7, and the mean score for confidence in managing physical discomfort or pain was 5.39 ± 1.8. Confidence in managing emotional distress had a mean score of 5.36 ± 1.64, and the mean overall confidence in managing health tasks was 5.43 ± 1.8. Confidence in using non-medical methods to limit the disease’s impact was 5.81 ± 1.7. These moderate scores suggest that participants felt somewhat confident in managing their disease across different areas (Table 2).

Table 2. Descriptive statistics for self-efficacy scale.

Item Mean± SD Median Range
How confident do you feel that you can keep the fatigue caused by your disease from interfering with the things you want to do? 5.71 ± 1.7 6 1-10
How confident do you feel that you can keep the physical discomfort or pain of your disease from interfering with the things you want to do? 5.39 ± 1.8 5 1-10
How confident do you feel that you can keep the emotional distress caused by your disease from interfering with the things you want to do? 5.36 ± 1.64 5 1-10
How confident do you feel that you can keep any other symptoms or health problems you have from interfering with the things you want to do? 5.43 ± 1.8 6 1-10
How confident do you feel that you can the different tasks and activities needed to manage your health condition so as to reduce your need to see a doctor? 5.96 ± 1.7 6

2-10
How confident do you feel that you can do things other than just taking medication to reduce how much your illness affects your everyday life? 5.81 ± 1.7 6

1-10

e-Health Literacy Scale (eHEALS)

The eHEALS results indicated that participants had moderate levels of eHL, with an overall mean score of 3.62 (SD = 0.58, range 1–5). About 59% of participants found the Internet useful for health-related decision-making, while a small proportion felt it was not. Responses indicated that participants had moderate skills in accessing and utilizing health resources online. About 45.6% of participants reported knowing what health resources are available on the internet, and 38.5% knew where to find helpful resources (Table 3).

Table 3. Descriptive statistics for e-Health Literacy Scale (eHEALS).

Items Strongly agree Agree Neutral Disagree Strongly disagree
I know what health resources are available on the Internet 19(10.3%) 65(35.3%) 62(33.7%) 31(16.8%) 7(3.8%)
I know where to find helpful health resources on the Internet 16(8.7%) 51(27.7%) 72(39.1%) 36(19.6%) 9(4.9%)
I know how to find helpful health resources on the Internet 17(9.2%) 54(29.3%) 70(38%) 34(18.5%) 9(4.9%)
I know how to use the Internet to answer my health questions 11(6%) 71(38.6%) 60(32.6%) 33(17.9%) 9(4.9%)
I know how to use the health information I find on the Internet to help me 13(7.1%) 62(33.7%) 63(34.2%) 37(20.1%) 9(4.9%)
I have the skills I need to evaluate the health resources I find on the Internet 11(6%) 53(28.8%) 76(41.3%) 30(16.3%) 14(7.6%)
I can tell high-quality from low-quality health resources on the Internet 6(3.3%) 66(35.9%) 65(35.3%) 37(20.1%) 10(5.4%)
I feel confident in using information from the Internet to make health decisions 13(7.1%) 61(33.2%) 76(41.3%) 26(14.1%) 8(4.3%)

Quality of Life (QoL)

The overall KDQOL‑36 total score averaged 105 ± 17, with a range of 70–142 and a median of 107 (Q1–Q3: 92–119). The Symptoms/Problems (SP) domain had the highest mean score (39 ± 7), whereas the Burden of Kidney Disease (BKD) domain had the lowest (11 ± 3), indicating a relatively high disease burden. The Effects of Kidney Disease (KDE) and Social Function (SF) domains yielded mean scores of 25 ± 6 and 29 ± 5, respectively. The Physical Component Summary (PCS) and Mental Component Summary (MCS) scores were 12 ± 3 and 21 ± 4, respectively. The wide minimum–maximum ranges observed across all domains indicate substantial inter-individual variability in health-related quality of life among the study population (Table 4).

Table 4. QoL subscale scores and averages based on KDQOL-36 questionnaire.

Domain Mean ± SD Minimum – Maximum Median (Q1 – Q3)
Symptoms/Problems (SP) 39 ± 7 23–58 39 (34–45)
Effects of Kidney Disease (KDE) 25 ± 6 11–35 26 (21–31)
Burden of Kidney Disease (BKD) 11 ± 3 4–20 11 (8–14)
Social Function (SF) 29 ± 5 16–45 30 (26–32)
Physical Component Summary (PCS) 12 ± 3 6–17 12 (10–14)
Mental Component Summary (MCS) 21 ± 4 11–34 21 (19–23)
KDQOL‑36 Total Score 105 ± 17 70–142 107 (92–119)

Values are presented as Mean ± Standard Deviation (SD), Minimum–Maximum, and Median (Q1–Q3). KDQOL‑36 = Kidney Disease Quality of Life‑36; SP = Symptoms/Problems; KDE = Effects of Kidney Disease; BKD = Burden of Kidney Disease; SF = Social Function; PCS = Physical Component Summary; MCS = Mental Component Summary; eHEALS = eHealth Literacy Scale; Self‑Efficacy = Patient Self‑Efficacy Scale.

Multivariable regression analysis

Multiple linear regression identified several independent predictors of KDQOL-36 total score. The final model was statistically significant (R² = 0.323, adjusted R² = 0.288, p < 0.001), explaining 32.3% of the variance in health-related quality of life (Table 5).

Table 5. Multiple linear regression predicting KDQOL-36 total score.

Predictor B (Unstandardized) SE t p-value 95% CI for B
Age −0.040 0.113 −0.35 0.725 −0.264–0.184
Marital Status (Married) −2.17 2.68 −0.81 0.420 −7.47–3.13
TOTAL eHEALS 0.155 0.199 0.78 0.437 −0.238–0.548
TOTAL Self-Efficacy 0.141 0.176 0.80 0.424 −0.206–0.487
Employment (Employed) 7.14 2.55 2.80 0.006 * 2.10–12.2
Education (Secondary) 1.17 2.78 0.42 0.674 −4.32–6.66
Education (Graduate) 8.06 2.91 2.77 0.006 * 2.32–13.8
Diabetes (Yes) −5.92 2.52 −2.35 0.020 * −10.9 – −0.95
Cardiovascular Disease (Yes) −6.81 3.65 −1.87 0.064 † −14.0–0.39

Multiple R² = 0.323

Adjusted R² = 0.288

Overall model p < 0.001

*Significant at p < 0.05.

†Marginally significant at p < 0.10.

Employment status and higher educational attainment were associated with significantly higher KDQOL-36 scores. Employed participants had, on average, a 7.14-point higher KDQOL-36 score than unemployed participants (B = 7.14, 95% CI: 2.10 to 12.20, p = 0.006). Similarly, participants with graduate-level education had an 8.06-point higher score than those with primary education (B = 8.06, 95% CI: 2.32 to 13.80, p = 0.006).

Conversely, diabetes mellitus was independently associated with poorer quality of life, corresponding to a 5.92-point reduction in the KDQOL-36 score (B = −5.92, 95% CI: −10.90 to −0.95, p = 0.020). Cardiovascular disease showed a borderline negative association (B = −6.81, 95% CI: −14.0 to 0.39, p = 0.064). After adjustment for other covariates, neither age, marital status, e-health literacy, nor self-efficacy remained significant (p > 0.05).

Correlation with main variables

Spearman’s rho correlation analysis revealed significant associations between age, duration of illness, and various QoL outcomes. Age exhibited a negative correlation with all KDQOL-36 domains (PCS: ρ = 0.002; SP: ρ < 0.001; KDE: ρ = 0.002), indicating that as age increases, QoL scores across all domains decrease. On the other hand, disease duration showed a positive correlation with PCS (ρ = 0.314, p < 0.01), BKD (ρ = 0.405, p < 0.01), Total SP (ρ = 0.442, p < 0.01), and Total KDE (ρ = 0.670, p < 0.01), suggesting that a longer duration of illness is associated with higher scores in these domains.

Discussion

This study investigated the relationship between eHL, self-efficacy, and QoL among HD patients in Jordan. The primary focus was to explore the socio-demographic factors influencing eHL, examine the impact of self-efficacy on health outcomes, and determine the correlation between eHL, self-efficacy, and QoL. Additionally, the study sought to identify predictors of self-efficacy in this patient group. The findings contribute to a deeper understanding of how these variables interact to influence the overall well-being of HD patients and offer insights into potential interventions.Multivariable regression analysis showed that educational attainment, employment status, and diabetes mellitus were independent predictors of KDQOL-36 total scores. Specifically, participants with graduate-level education and those who were employed reported significantly higher quality-of-life scores, whereas patients with diabetes mellitus reported significantly lower quality-of-life scores. The positive association between higher educational attainment and quality of life may be attributed to greater health knowledge, improved self-management abilities, and an enhanced capacity to access and use health information. Previous evidence shows that individuals with higher levels of education tend to possess stronger digital health competencies and engage more effectively with health-related resources [12]. In addition, broader socioeconomic factors may influence patients’ ability to benefit from available health information and healthcare services, reflecting the ongoing impact of the digital divide on health outcomes [13]. Employment status was also independently associated with better quality of life, which may reflect greater financial stability, social engagement, and psychological well-being. In contrast, diabetes mellitus was independently associated with poorer quality of life, likely due to the increased treatment burden and the higher risk of complications when managing multiple chronic conditions simultaneously. Similar findings have been reported among patients with chronic kidney disease, a greater disease burden associated with poorer health outcomes and reduced quality of life [14].

Interestingly, age, marital status, e-health literacy, and self-efficacy were not independently associated with quality of life in the fully adjusted model. Although e-health literacy and self-efficacy demonstrated significant associations in unadjusted analyses, these associations were attenuated after adjustment for socioeconomic and clinical factors. This suggests that the observed associations between e-health literacy, self-efficacy, and quality of life may be influenced by underlying socioeconomic characteristics, particularly educational attainment and employment status, rather than serving as independent determinants of quality of life.The positive correlation between self-efficacy and QoL in our study aligns with Bandura’s social cognitive theory [5], which argues that self-efficacy, the belief in one’s ability to succeed, is a key determinant of health behavior and outcomes. Patients with higher self-efficacy may be more likely to adhere to prescribed treatments, manage their symptoms effectively, and engage in behaviors that reduce the impact of their disease.Our findings align with other studies in chronic disease populations. For example, a previous study found that self-efficacy was positively associated with QoL in CKD patients [15], leading to fewer hospitalizations and better disease management [16,17].An essential aim of this study was to determine the correlation between eHL, self-efficacy, and QoL. Our analysis revealed strong positive correlations between eHL and self-efficacy, as well as between eHL and QoL. Specifically, patients who were more confident in their ability to manage their disease (higher self-efficacy) and who demonstrated higher levels of eHL reported better physical health (PCS), fewer disease-related symptoms, and lower disease burden (BKD). These findings suggest that improving eHL and self-efficacy can have a synergistic effect on QoL in HD patients.This finding is consistent with Baker et al. (2017) and Zhang et al. (2020), who found that eHL enhances self-management behaviors among patients with chronic disease, leading to better disease outcomes and improved QoL. Moreover, it was found that eHL and self-efficacy contribute to better engagement in health behaviors and more effective management of chronic conditions [18].

Strengths and limitations

This study has several key strengths. It is among the first to explore the interrelationships among eHL, self-efficacy, and QoL in a Jordanian sample of HD patients, providing valuable insights into psychosocial factors that influence chronic disease management. The use of validated instruments such as the KDQOL-36 ensures the reliability of the findings. Additionally, the study’s focus on socio-demographic factors offers a unique perspective on the contextual determinants of digital health literacy and self-efficacy.However, the study also has several limitations. Its cross-sectional design limits the ability to draw causal conclusions about the relationships among eHL, self-efficacy, and QoL. The study sample was confined to patients from a single healthcare facility, which may not fully represent the diversity of the CKD population in Jordan or other regions. Future studies should incorporate longitudinal designs and larger, more diverse samples to validate these findings. Additionally, other psychosocial factors, such as psychological distress, were not assessed in this study but could provide further insights into the factors influencing eHL and self-efficacy.

Study implications

The findings of this study have significant implications for healthcare providers, policy makers, and researchers. It underscores the possible advantages of integrating digital literacy programs and self-efficacy training as part of patient care strategies in efforts to improve the health outcomes and overall quality of life of CKD patients undergoing hemodialysis. This could include digital health education programs aimed at improving eHealth skills and self-efficacy training to empower patients to manage their disease more effectively. Targeted interventions for older adults and individuals with lower educational attainment or limited socioeconomic resources may help reduce disparities in e-health literacy and improve equitable access to digital health resources.These findings also suggest that integrating eHL initiatives with self-efficacy training could serve as an effective strategy for improving disease management and overall health outcomes. Additionally, further exploration of the role of socio-demographic factors and digital health literacy in chronic disease management is necessary to develop targeted interventions that address the needs of diverse patient populations.

Conclusion

This study sought to explore the relationships between eHL, self-efficacy, and QoL among HD patients in Jordan and identify socio-demographic factors influencing these variables. The findings revealed that higher eHL and self-efficacy were significantly associated with better QoL in HD patients. Socio-demographic characteristics such as education, income, and age played crucial roles in shaping both eHL and self-efficacy. The study also found strong correlations between eHL and self-efficacy, which were positively linked with better health outcomes, including fewer disease-related symptoms and reduced disease burden.

The results of this study align with previous research emphasizing the importance of both eHL and self-efficacy in improving QoL among patients with chronic conditions, including CKD. In conclusion, the study underscores the need for healthcare interventions that improve eHL and self-efficacy among HD patients. These factors are crucial for enhancing overall QoL and empowering patients to take a more active role in managing their chronic illness.

Supporting information

S1 File. QOL-ESRD.

(XLSX)

pone.0354170.s001.xlsx (72.9KB, xlsx)

Data Availability

The minimal anonymized dataset underlying the findings of this study is provided as Supporting Information accompanying the published article.

Funding Statement

The author(s) received no specific funding for this work.

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Decision Letter 0

Yoshitaka Ishibashi

28 Nov 2025

-->PONE-D-25-36107-->-->Associations between e-Health Literacy, Self-Efficacy, and Quality of Life among Hemodialysis Patients: A Cross-Sectional Study from Northern Jordan-->

PLOS ONE

Dear Dr. Khasawneh,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

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Yoshitaka Ishibashi

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PLOS ONE

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Additional Editor Comments:

Dear Authors,

Thank you for submitting your manuscript examining the associations of e-health literacy and self-efficacy with quality of life among maintenance hemodialysis patients in northern Jordan. The topic is clinically important and relevant to the dialysis population.

After careful evaluation of the manuscript and consideration of the reviewer’s comments, I believe that your study has potential scientific value. However, both the methodological description and the interpretation of your findings require substantial clarification and revision before the manuscript can be considered for publication.

Please revise the manuscript thoroughly and provide a detailed, point-by-point response to the reviewer comments.

Yoshitaka Ishibashi

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Reviewer #1: Yes

Reviewer #2: No

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Reviewer #1: Yes

Reviewer #2: No

**********

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Reviewer #1: Yes

Reviewer #2: No

**********

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Reviewer #2: No

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Reviewer #1: The purpose of this article is clear, and the method of the analysis is proper, too. Therefore, this article deserves accept. But this article lacks in novelty. How is it different from other countries in the difference of the education and income of Jordan? This article becomes better, if this author adds social conditions in Jordan.

Reviewer #2: Overall assessment

This manuscript reports a cross-sectional study examining the associations of e-health literacy and self-efficacy with quality of life (QoL) among maintenance hemodialysis patients in northern Jordan. The topic is clinically and public-health relevant. However, the current version suffers from several important methodological and reporting issues that substantially weaken the validity of the conclusions.

In particular, the manuscript tends to draw causal inferences (e.g., suggesting that interventions on e-health literacy and self-efficacy will improve QoL) that are not supported by the cross-sectional design. Moreover, the key claims regarding the impact of e-health literacy and self-efficacy on QoL are not backed by adequately reported multivariable analyses that adjust for major confounders.

Overall, I believe that a major revision is required before the manuscript can be considered for publication.

Major comments

1. Overly causal interpretation of findings from a cross-sectional study

The study is clearly cross-sectional, based on measurements at a single time point. Nevertheless, the Abstract and main text repeatedly use causal language, such as “interventions targeting e-health literacy and self-efficacy can significantly improve QoL” and “improving e-health literacy… might enhance self-management.”

o The conclusions should be reframed in terms of association rather than effect or improvement.

o Phrases like “determine the effect” should be replaced with “assess the association” throughout the Introduction and Discussion.

2. Insufficient description of sampling and representativeness

The sample is described as 184 hemodialysis patients from four centers in northern Jordan, but:

o The sampling strategy (consecutive sampling, convenience sampling, or complete enumeration) is not clearly documented.

o The participation rate (number consented / number eligible) is not reported, so the extent of selection bias cannot be evaluated.

o The inclusion criterion of being able to read and write Arabic may systematically exclude older or less literate patients, yet this potential selection bias and its impact on generalizability are not discussed.

The authors should more fully describe the sampling process and critically discuss the representativeness and external validity of their findings.

3. Lack of formal sample size justification and power considerations

The authors refer to Green (1991) to argue that the sample size is adequate. However:

o No a priori sample size calculation based on expected effect size, significance level, and power is presented.

o Given the number of predictors and multiple QoL domains, simple rules-of-thumb are not sufficient.

At least for the main hypotheses (e.g., associations between e-health literacy and QoL), the authors should present a more formal justification of the sample size and the detectable effect size.

4. Unclear reporting of multivariable regression and lack of adjustment for confounders

The Methods section states that linear regression analyses were performed. However:

o The Results section is dominated by Spearman correlations and Mann–Whitney/Kruskal–Wallis tests, with almost no explicit reporting of the regression models.

o It remains unclear which variables were included in each model, what the outcome variables were, and what the regression coefficients, 95% confidence intervals, and p-values were.

o Age, education, income, and comorbidities (e.g., diabetes, CVD) are clearly associated with QoL, as the authors themselves show, yet it is not shown whether the associations of e-health literacy and self-efficacy with QoL remain after adjustment for these factors.

Given that the main conclusions rely on these associations, the multivariable models must be fully and transparently reported (model specification, variable selection criteria, assessment of multicollinearity, regression estimates with 95%CIs, etc.).

5. Confusing reporting of statistical metrics and p-values

In several places, the manuscript reports statements such as “Age exhibited a negative correlation… (PCS: ρ = 0.002; SP: ρ < 0.001…)”.

o By convention, ρ denotes the Spearman correlation coefficient, which should range between -1 and 1.

o The reported numbers (0.002, <0.001) are clearly p-values, not correlation coefficients.

Similarly, in Table 6, the columns “Mean Rank” and “ρ-value” are presented in a way that makes it difficult for readers to distinguish between effect sizes and p-values.

The authors should carefully revise the terminology and tables to clearly distinguish correlation coefficients (ρ) from p-values, and to label all statistics correctly and consistently.

6. No consideration of multiple comparisons

The manuscript performs numerous statistical tests across five QoL domains and many socio-demographic and clinical variables and reports many p-values.

o No adjustment for multiple testing (e.g., Bonferroni, Holm, or FDR) appears to have been applied.

o As a result, some of the “significant” findings may simply be due to chance.

At minimum, the authors should distinguish between primary and exploratory analyses and explicitly discuss the issue of multiple comparisons as a limitation.

o

7. Unclear definition of “higher” e-health literacy and self-efficacy

In the Abstract, the authors describe “patients with higher e-health literacy (75%)” and “higher self-efficacy (80%)”, implying a dichotomization. However:

o The main text does not clearly specify how “higher” was defined (e.g., based on median split, established cut-off, or other rationale).

o Arbitrary dichotomization of continuous scales reduces statistical power and may introduce bias.

If such categorizations are used, the cut-off values and their justification must be explicitly stated. Preferably, the primary analyses should treat these scales as continuous variables.

8. Errors and inconsistencies in variable labeling and descriptive statistics

For example, in Table 1, the text states that “4.3% exercised twice a week, 95.1% exercised three times a week,” which appears to be a mislabeling of hemodialysis frequency rather than physical exercise. Moreover, in the main text it is written that “4.3% (n=8) exercised twice a week, 95.1% (n=175) exercised three times a 156 week, and 0.5% (n=1) exercised four times a week,” whereas in Table 1 the same percentages are presented under the category of “dialysis,” clearly indicating that these figures actually refer to dialysis sessions, not exercise.

Such errors and inconsistencies raise concerns about data management and the reliability of the reported results. A thorough proofreading and consistency check of all tables and text is necessary.

Minor comments

1. Terminology should be standardized throughout the manuscript (e.g., “hemodialysis” vs HD, the use of “HD” abbreviation, etc.).

2. More detailed information on the psychometric properties of the Arabic versions of the e-health literacy, self-efficacy, and QoL scales would strengthen the Methods section (e.g., Cronbach’s alpha, previous validation studies).

3. For key Likert-type items, presenting the distribution (e.g., percentages in each category) in addition to means and SDs would improve interpretability.

4. There are several grammatical and typographical errors in the English text; professional language editing is recommended.

**********

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Reviewer #1: No

Reviewer #2: No

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PLoS One. 2026 Aug 4;21(8):e0354170. doi: 10.1371/journal.pone.0354170.r002

Author response to Decision Letter 1


18 Jun 2026

Dear Editor and Reviewers,

We sincerely thank you for your careful evaluation of our manuscript entitled “Manuscript Title: Associations between e-Health Literacy, Self-Efficacy, and Quality of Life among Hemodialysis Patients: A Cross-Sectional Study from Northern Jordan” and for the constructive comments that helped improve the quality and clarity of the paper. We have carefully revised the manuscript accordingly. All modifications have been clearly marked in the revised manuscript using “Track Changes” function. Below we provide a detailed point-by-point response to each comment.

Reviewer #1

Comment:

The article lacks novelty. How is it different from other countries? The article would be better if the author adds social conditions in Jordan.

Response:

We appreciate this important comment. To address this concern, we expanded the Introduction to better contextualize the study within the social and socioeconomic conditions of Jordan, particularly regarding disparities in internet access, education, and income that may influence digital health literacy among patients undergoing hemodialysis. The revised manuscript now includes additional discussion describing how socioeconomic conditions and digital access disparities in Jordan may shape patients’ ability to obtain and use online health information. We believe this addition strengthens the contextual relevance and novelty of the study.

Reviewer #2

Comment 1: Overly causal interpretation from cross-sectional study.

Response:

We fully agree with the reviewer. The manuscript has been carefully revised to remove causal language throughout the Abstract, Introduction, Discussion, and Conclusion. Terms such as 'effect', 'improve', and 'determine the impact' have been replaced with 'association' or 'relationship' to ensure consistency with the cross-sectional study design.

Comment 2: Insufficient description of sampling and representativeness.

Response:

We expanded the Methods section to clarify the sampling strategy. Participants were recruited using a consecutive sampling approach in which all eligible hemodialysis patients attending the participating dialysis units during the study period were invited to participate. We also added a discussion of potential selection bias related to the inclusion criterion requiring Arabic literacy and its implications for generalizability.

Comment 3: Lack of formal sample size justification.

Response:

Thank you for the important comment. We have clarified the sample size justification in the methodology section using the RaoSoft sample size calculator, assuming a 95% confidence level, a 5% margin of error, and a response distribution of 50%. This estimation was informed by national registry data indicating that more than 6,000 patients receive maintenance hemodialysis in Jordan. A total of 184 patients were recruited from four dialysis centers in northern Jordan, representing a substantial proportion of the accessible study population and consistent with sample sizes reported in comparable hemodialysis studies conducted in similar settings. Although the achieved sample size was lower than the calculated requirement, it reflects real-world recruitment constraints within a vulnerable population and supports its adequacy for exploratory and association analyses, while potentially limiting generalizability. This has also been acknowledged in the study limitations. The reference list has been updated accordingly.

Comment 4: Unclear reporting of multivariable regression.

Response:

We thank the reviewer for this valuable comment. We acknowledge that the reporting of the multivariable regression analysis was unclear in the original manuscript. Although multivariable regression analyses were performed, their results were inadvertently omitted from Table 5 and were therefore not adequately integrated into the Results and Discussion sections. In the revised manuscript, Table 5 has been updated to include multivariable regression analysis used to identify independent predictors of KDQOL-36 total scores. In addition, the Results section has been refined to clearly present the significant predictors identified in the final adjusted model, including educational attainment, employment status, and diabetes mellitus. The Discussion section has also been revised accordingly to align the interpretation of the findings with the multivariable regression results and to avoid overemphasizing associations observed in unadjusted analyses.

Furthermore, we clarified the statistical methods section to accurately describe all analyses performed, including the use of non-parametric tests (Spearman correlation, Mann–Whitney U test, and Kruskal–Wallis test) as well as multivariable linear regression to identify independent predictors of health-related quality of life while accounting for potential confounding variables.

Comment 5: Confusing reporting of statistical metrics and p-values.

Response:

We carefully reviewed all statistical reporting and corrected instances where p-values were mistakenly labeled as correlation coefficients. Spearman correlation coefficients and p-values are now clearly distinguished throughout the manuscript and tables.

Comment 6: No consideration of multiple comparisons.

Response:

We added a statement in the Discussion acknowledging that multiple statistical tests were performed across several quality-of-life domains and demographic variables. We noted that the possibility of type I error due to multiple comparisons should be considered when interpreting the results.

Comment 7: Unclear definition of 'higher' e-health literacy and self-efficacy.

Response:

We clarified that the primary analyses treated e-health literacy and self-efficacy as continuous variables rather than dichotomized categories. The wording in the Abstract and Results sections has been revised accordingly.

Comment 8: Errors and inconsistencies in variable labeling.

Response:

We appreciate the reviewer for identifying these inconsistencies. The manuscript has been thoroughly proofread and corrected. Specifically, the incorrect reference to 'exercise frequency' has been corrected to 'hemodialysis frequency,' and all tables and descriptive statistics have been checked for consistency.

Once again, we thank the reviewers for their valuable feedback, which significantly improved the clarity and rigor of the manuscript.

Kind regards

On behalf of all authors

Rawand Khasawneh

Associate Professor of Clinical Pharmacy

Department of Clinical Pharmacy/Faculty of Pharmacy

Jordan University of Science and Technology

Irbid-Jordan

Email: rakhasawneh@just.edu.jo

Attachment

Submitted filename: ESRD_PLOs one_Resposne to reviewers _FINAL.docx

pone.0354170.s003.docx (33KB, docx)

Decision Letter 1

Yoshitaka Ishibashi

5 Jul 2026

Associations between e-Health Literacy, Self-Efficacy, and Quality of Life among Hemodialysis Patients: A Cross-Sectional Study from Northern Jordan

PONE-D-25-36107R1

Dear Dr. Khasawneh,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

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Kind regards,

Yoshitaka Ishibashi

Academic Editor

PLOS One

Acceptance letter

Yoshitaka Ishibashi

PONE-D-25-36107R1

PLOS One

Dear Dr. Khasawneh,

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Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    S1 File. QOL-ESRD.

    (XLSX)

    pone.0354170.s001.xlsx (72.9KB, xlsx)
    Attachment

    Submitted filename: ESRD_PLOs one_Resposne to reviewers _FINAL.docx

    pone.0354170.s003.docx (33KB, docx)

    Data Availability Statement

    The minimal anonymized dataset underlying the findings of this study is provided as Supporting Information accompanying the published article.


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